AssetSonar reviews

Awesome ITAM tool!

Opmerkingen: We switched over to AssetSonar from EZOfficeInventory; same team, same great support staff, much better product for managing IT assets. We've been able to tag and track around 500 IT assets - laptops, printers, networking equipment - and keep an eye on warranties, maintenance schedules, and procurement details. This is all spread out over 200 people, and it never feels like work. It's improved our visibility into our equipment, the reports are in-depth, and we've cut down at least an hour a day on managing our IT operations.

Pluspunten:

The AssetSonar agent makes it really easy to put IT asset details into the system. We're able to manage IT asset lifecycles across our three main locations. Makes it so easy to be organized and on top of things.

Minpunten:

Not much. Only had one bug so far but it was resolved the same day, so I can't complain.

Asset Sonar Rocks!

Opmerkingen: I am impressed with the attitude, service, quality of pricing, and outstanding employees Asset Sonar offers.

Pluspunten:

The ease that [sensitive content hidden], and so many others are available to assist with our inquiry needs.

Minpunten:

There were many bugs with the program, but Asset Sonar corrected those issues within a timely fashion.

Game changer

Opmerkingen: Game changer compared to my previous asset management tool.
Also very competitive in terms of pricing.

Pluspunten:

Native integrations with the common MDMs and IDPs

Minpunten:

Some documentations may need to be updates

Service that works

Opmerkingen: My overall experience with assetsonar has been positive

Pluspunten:

It's a very user friendly software that makes it easy to manage assets

Minpunten:

Some of the default reports aren't helpful

AssetSonar

Opmerkingen: The support received from AssetSonar has been extremely helpful in producing more informative reports and functionality for our team.

Pluspunten:

The details in which you can form reports have been most helpful to us.

Minpunten:

The mobile app was not my favorite, but I have noticed that it's bene improved recently.

Seamless Integration and Customization: A Reliable Asset Management Solution

Opmerkingen: Our experience with AssetSonar has been excellent. The software integrates seamlessly with JAMF Pro and Zendesk, enabling smooth workflows across our IT and support systems. The ability to create custom asset tags has enhanced our asset tracking, allowing us to tailor the tool to our organization’s needs. Additionally, AssetSonar has been invaluable in providing HR with visibility into the status of MacBooks for both new hires and offboarded staff, streamlining our onboarding and offboarding processes

Pluspunten:

What I appreciate most about AssetSonar is its seamless integration with JAMF Pro, which allows us to manage our Apple assets more effectively. Additionally, the ability to create custom asset tags within the software is invaluable for our organization, enabling us to tailor asset tracking to our specific needs and improve our overall asset management process.

Minpunten:

After using AssetSonar for a year, I have not encountered any significant downsides. The product has consistently met our needs, especially with its integration capabilities and customization options. Its reliability has been a strong asset for our team, providing consistent value in asset management.

IT Management Made Easy With AssetSonar

Pluspunten:

AssetSonar is a great tool for IT management and has solved all our needs.

Minpunten:

Not many issues to list as AssetSonar is amazing

AssetSonar Review

Opmerkingen: I have had a pleasant experience during my use of AssetSonar

Pluspunten:

User friendly UI and is simple to navigate.

Minpunten:

I do not have any cons to write about regarding my use of AssestSonar.

Good product

Pluspunten:

Easy to use, and intuitive, lot of options for customization

Minpunten:

There are a limited of items to transfer until the need for an upgrade.

Great application, meets the expectation of a happy client

Opmerkingen: I personally find it best in the market and would suggest it to all my friends looking for asset tracking and management solutions.

Pluspunten:

Amazing features, timely updates , easy access to the reports and what not!! This is the best product in market i have come across till now. Would suggest this to all the farms looking for asset tracking and management.

Minpunten:

This product is one of the best in market, though to recall any cons. In-fact couldn't find any, go to product for sure.

It does what it data in the box!

Opmerkingen: Very good! It’s helped us to get greater control of our assets and gain vital insights as to where our physical assets are, including our spares

Pluspunten:

For tracking assets, being able to identify who as what, the tool is perfect!

Minpunten:

The mobile app needs more work. It feels a little clunky, but that’s not a major negative compared to what it can do!

Fantastic for asset management tracking and compliance

Opmerkingen: The team at AssetSonar have been fantastic. Their engagement model is very results-oriented - they want to make sure you can implement effectively and benefit from the functionality. We have reached out for advice on several occasions and this has quickly led to a video conference and solutions. Our feature ideas/requests have been received positively, but are often already being considered by the AssetSonar development team ... it's helpful knowing that they are also focussed on making improvements and responding to market trends.

Pluspunten:

This is a heavily featured tool. Setting it up takes time but is worth the effort. For government, it is ticking so many compliance boxes and gives great visibility to operational management. The ability to use software agents to gather info on PC devices is great automation. Emailing staff for self-service custodianship verification is extremely useful - it turns traditional stock-take on its head by decentralising the effort.

Minpunten:

The product is not a magic wand ... unfortunately! It takes ongoing administration to keep the tool up to date with the many IT asset lifecycles being managed. But that's also why the tool is so valuable - it brings clarity to complex IT operations.

Great Assets Tool

Opmerkingen: Very good

Pluspunten:

Ease of use Windows + Linux + Mac agent SAML Integration SaaS solution (cloud-oriented)

Minpunten:

There is no feature to build a map with all the CI's in order to build the CMDB

Review

Pluspunten:

easy to use, everything in one place, great customer service

Minpunten:

some features has to be improved ([SENSITIVE CONTENT] know what I mean)