--- description: Ontdek de plus- en minpunten van Dynamics 365 en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dynamics 365 - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Factuurprogramma's](/directory/30015/billing-and-invoicing/software) > [Dynamics 365](/software/157279/dynamics-365) # Dynamics 365 Canonical: https://www.capterra.nl/software/157279/dynamics-365 Pagina: 1 / 234\ Volgende: [Volgende pagina](https://www.capterra.nl/software/157279/dynamics-365?page=2) > Geïntegreerde bedrijfsmanagementoplossing die financiële, klantrelatie- en supply chain-processen automatiseert. > > Oordeel: score van **4.4/5** door 5811 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Dynamics 365? De abonnementen van Office 365 zijn geschikt voor huishoudens, particulieren of zelfs bedrijven. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 5811 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Microsoft - **Locatie**: Redmond, VS - **Opgericht**: 1975 ## Commerciële context - **Beginprijs**: US$ 50,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Italiaans, Japans, Koreaans, Nederlands, Noors, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, India, Japan, Mexico, Verenigd Koninkrijk, Verenigde Staten ## Functies - Administratie - Balans en winst- en verliesrekening - Beheer van supporttickets - Beheer van verkooppipeline - Consolidering/rollup - Contactenbeheer - Contactendatabase - Crediteuren - Dataconnectors - Debiteuren - E-mailmarketing - Factureren - Factuurbeheer - Factuurverwerking - Financiële analyse - Financiële verslaglegging - Gegevensvisualisatie - Geïntegreerde bedrijfsvoering - Grootboek - Inkooporderbeheer - Interactie bijhouden - KPI-controle - Kennisbeheer - Klantenbinding - Leads genereren - Leveranciersbeheer - Mobiele toegang - Onkosten bijhouden - Personeelsplanning - Plannen - Projectbeheer - Provisiebeheer - Rapportage en analyse - Rapportage en statistieken - Samenwerkingstools - Taakbeheer - Tijd en onkosten bijhouden - Toetsing van bankgegevens - Transactiebeheer - Verzendbeheer - Voor callcenters - Voor de verzekeringsbranche - Voor vastgoed - Vorderingenbeheer - Werkorderbeheer - Werkprognoses - Winst- en verliesrekening - Workflowbeheer - Zelfserviceportal - Zoeken/filteren ... en 38 meer functies ## Integraties (24 in totaal) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... en 9 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Factuurprogramma's](https://www.capterra.nl/directory/30015/billing-and-invoicing/software) ## Gerelateerde categorieën - [Factuurprogramma's](https://www.capterra.nl/directory/30015/billing-and-invoicing/software) - [Financiële reporting tools](https://www.capterra.nl/directory/30050/financial-reporting/software) - [Boekhoudprogramma's voor fondsen](https://www.capterra.nl/directory/30114/fund-accounting/software) - [Dashboard software](https://www.capterra.nl/directory/30839/dashboard/software) - [Lead generation software](https://www.capterra.nl/directory/30963/lead-generation/software) ## Alternatieven 1. [monday.com](https://www.capterra.nl/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [QuickBooks Online](https://www.capterra.nl/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.nl/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Jobber](https://www.capterra.nl/software/127994/jobber) — 4.6/5 (1420 reviews) 5. [Odoo](https://www.capterra.nl/software/135618/odoo) — 4.2/5 (1294 reviews) ## Reviews ### "Powerfull All in one platform" — 4.0/5 > **Junaid** | *13 september 2025* | Horeca | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Integration with Microsoft own products like Outlook, Teams and Power BI is seamless and boosts productivity. > > **Minpunten**: The platform can be overwhelming to setup and configure due to its complexity. Licensing costs add up quickly, especially if you need multiple modules. performance can sometimes lags if not optimized correctly. > > Overall, Dynamics 365 is a powerful solution for business that need an all in one platform for managing operations and customer services. ----- ### "Easy and quick to use" — 4.0/5 > **Stephanie** | *29 juli 2025* | Kleding en mode | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: This is the CRM used by my last job. I enjoyed the ease of use and figuring it out, in order to manage my day to day activity in the job. > > **Minpunten**: It did not track emails. You had to integrate with another software to track emails and activity with customers. > > Overall it was a great product to keep track of my database and set reminders to follow up with prospects. ----- ### "Room to Grow" — 3.0/5 > **Christian** | *1 mei 2025* | Medische apparatuur | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: The platform is very robust with different modules and infinite capabilities, from sales to service management to marketing, to HR. I appreciate Microsoft's commitment to improvement in technology by integrating things like Teams and Copilot into our CRM workflow. > > **Minpunten**: Microsoft makes you work with costly implementation partners to set up your system. The system also does not integrate naturally with Business Central on the accounting side. Make updates to the system can also take some time to learn through the advanced settings. > > Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an industry-leading CRM at this point. However, I'm hopeful that it will get to that point with further investment from Microsoft. ----- ### "D365 is the Complete Solution for Pro Services" — 4.0/5 > **Eric** | *9 december 2025* | Telecommunicatie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Dynamics 365 is one of the most comprehensive tools that I have used, especially from the Sales \& Delivery side of the business. From start to finish, Dynamics has the ability to manage all aspects of a successful professional service organization. > > **Minpunten**: The configuration and set up can be exhausting because Dynamics 365 is so comprehensive and extensible. If the organization does not have a clearly defined roadmap for D365 implementation, the implementation and configuration team can quickly get lost and lose sight of end goals, requiring extensive rework. > > I have used D365 in multiple organizations. In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. This allows comms to be quickly and easily tied to Project records. This is a huge time saver for administrators when working with large pipelines of projects. ----- ### "Dynamics 365 - Simple, user friendly, and get's the job done" — 5.0/5 > **Robert** | *10 juni 2025* | Marketing en reclame | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Dynamics 365 is an excellent tool due to its simplicity and user-friendliness. The intuitive interface makes navigation easy, and the seamless integration of features enhances productivity. It’s perfect for businesses looking for an efficient, streamlined solution without a steep learning curve. > > **Minpunten**: The dashboard could use an upgrade for better user experience. The current layout makes it difficult to quickly access and display key metrics. Customization options are limited compared to competitors and it takes extra steps to view and analyze data, which can be frustrating for users who need to make quick, data-driven decisions. > > Overall, my experience with Dynamics 365 has been positive but it doesn’t have the WOW factor that other CRMs offer. While it gets the job done efficiently and provides solid functionality, the interface and features lack that extra level of innovation and polish seen in other platforms. It's reliable\! ----- Pagina: 1 / 234\ Volgende: [Volgende pagina](https://www.capterra.nl/software/157279/dynamics-365?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/157279/dynamics-365) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens