ClockShark reviews

Best App to save Time & maximise profits!!!!

Opmerkingen: First thing first-Cost, especially when companies allocate budgets for software. This is very affordable and more advanced that the regular apps/machines as the info generated is realistic & accurate especially with the GPS tool & "Geo-Fencing" abilities.

Pluspunten:

First of all, the set up and training was super easy!!! I love that it can be used via both web & cell phones. This app tracks employees far beyond time-in and time-out. It also allows you to follow the total hours taken when completing tasks/projects with no hassle. The jobs, tasks and employees were all easily added and the reports are also the best and precise on hours for projects and employees. I am over the top satisfied that we have switched to ClockShark!!!

Minpunten:

So far, ClockShark actually meets our requirements at our company but if I had to pin point any additional wants, I would like further accounting systems to be linked to this one to create more expansive reports. Other than that, this is great for any company!!!

One of the most important tools for your company success

Opmerkingen: You want to save time and accomplish alot of works and manage your company successfully from A to Z from following up on employessand reports and payroll and over time and work location and working hours then you need clock shark .

Pluspunten:

It made me identity the experienced and active workers that accomplish alot of work in ashort time by tracking time and business and there fore you can achieve alot of profit. It made work easier than before when making reports and payrolland additional working hours and thus the owner of any company can manage at successfully

Minpunten:

It needs educational videos that show how to use the existing features with all the skilland experience of any novice company owner if the person dose not know how to use the application he will not achieve full benefit from it . There is no arabic version as there are many arab business owners who can not use english spplication

Business cleaning

Opmerkingen: I liked how I was able to set schedules and see locations

Pluspunten:

The ease of setting schedule my employees was amazin

Minpunten:

The difficulty in editing time. Or how it would clock people out without being told to

Terrible!

Opmerkingen: This application just did not work for us. It might work for a small service industry such as an HVAC or Plumbing company that doesn't do Prevailing Wage rates, but even then, the GPS is not reliable. We ran as fast as we could away from this application when our 1 year contract was up.

Pluspunten:

The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.

Minpunten:

There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.

ClockShark is Ontime clock

Pluspunten:

User-friendly application , when switching from project to another project , time will round up , no odd minutes. Great integration with accounting software using webconnector. Reports can be modified to fit criteria such as time by project , time by division,, ets.

Minpunten:

Package not flexible, you have to pay for any additional user. Could be costly if you aren't budgeting your needs. No other modules except time tracking

Second time Customer for a Reason!!

Opmerkingen: I had worked for another similar company and implemented the program there, upon starting with this new company I thought it was worth using again because my experience with ClockShark the first time was amazing. Customer service is unparalleled, if I get stuck I send a message and within minutes someone helps me!! They've even sent me videos explaining how to do things!

Pluspunten:

The ease of use and simplicity of the on-screen format make it less overwhelming than other software I've tried. It is easy to present to employees and overall very user friendly. The people that provide service are incredibly helpful and super friendly to me!! There is also no hard sell for anything, I'm hoping to grow the company and when I'm ready for the premium level I know it will be an easy switch but no one has ever tried to convince me I needed more than I have.

Minpunten:

I would like there to be perhaps, a server for picture and video attachments as my techs like this feature the best, being able to upload information this way so that they have it for the future as well as the rest of the team to view. You can attach pictures but the videos have given us a bit of issue and the size of the file allowed is a bit restrictive.

Fantastic Application!

Opmerkingen: We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.

Pluspunten:

The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)

Minpunten:

It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)

Take the leap....

Opmerkingen: Support is top notch and you can always get a human being. We left QuickBooks time due to bugs and not being able to get to someone when we needed them. This was a little more than what they charged but so worth it. It has been a bit of a learning curve but the team at ClockShark was always there to help me through it. You won't be disappointed. This is great software and a great team behind it.

Pluspunten:

Ease of use. Availability: web or mobile. Fantastic support team.

Minpunten:

No cons....we would like the ability to put holidays in the time off section but it's not a dealbreaker in the least.

Light weight and easy to use

Pluspunten:

The ease of the mobile clocking-in and out.

Minpunten:

No cons - at first it was annoying to do the 2 step clock in and clock out (choose task choose company). I just want a button.

I really liked it

Pluspunten:

I liked I was able to track the time of my temporary employees and how user friendly it was.

Minpunten:

Nothing that I know but I did't use the app for tpp long.

Ease of use at an easy price

Pluspunten:

I was trying to keep track of time for everyone with paper time sheets or emails--which, often fell to a low priority and daily tasks and actual time weren't be accounted for. In looking at various time tracking apps, I actually stumbled across ClockShark. Right from the beginning, it was intuitive and user friendly, and it was easy to add jobs and tasks on the fly from my phone, which then populated those tasks as something to choose on ANY job, which is super useful as a renovation contractor. Being a small company, I wear many hats in the office and on job sites--I do it all and do not have ANY office staff other than myself. Having a program that was so quick and easy to implement, as well as easy to manage daily as needed without spending a lot of time on the task, has made my life exceedingly less difficult.

Minpunten:

I probably don't use the software to the fullest extent, so I am sure there is something that may come up later--but right now, adding users is a bit more of a pain than I would like.. but even then, that's pretty easy.

Honest review from somewhat new user

Pluspunten:

It is very user friendly and connects with Sage 100 contractor through the Ryvit connector. It is also cheaper than other options and they don't try to sell you on HR or other functions really. All about time tracking and hours reporting.

Minpunten:

There are some features that could be better. For example, scheduling I would like to see the availability to only pick cost codes that are in the budget. Similarly, when switching cost codes administratively for a field employee that picked the wrong one, I'd like to see only the budgeted cost codes. Lastly, there should be a way to remove inactive cost codes. We have a ton that are no longer used and I want to remove them from CS entirely.

Money saver, - Time maker

Opmerkingen: Love it , it’s become a normal, comfortable routine with employees…everyone knows it and feels like they have control over their own timecards

Pluspunten:

Timeclock, auto transfer & compatibility, & the ability to know the status of crews without calls or physical presence

Minpunten:

At first, mapping everything to existing books, but on autopilot now

30 Minute Break, or not?

Opmerkingen: Best program for both schedule and time clock. That's basically all I use it for, and time off of course

Pluspunten:

time clock and scheduler all in one program

Minpunten:

I feel its a bit expensive per year.The break time calculator is tough for my business. I'd like to see it individualized, per employee. So I can have the option of how to give the 30 min paid break

The Game Changing App

Opmerkingen: It has been a game changer. And I dont say this lightly. To be quick view 2-3 weeks ago, on a certain employee or job, is so useful. Also the vacation requests feature is so practical for me. I was struggling to keep it all straight - who/when/how many days requested. That was a task!! Now once approved, I can look ahead at approved vacation requests and take into account when scheduling. Also, its keeps both parties honest. If there wasn't a vacation request sent, then the employee didnt "ask" for the time off and it makes less awkward when you get a conflict related to that time off request.

Pluspunten:

Being able to track/record the hours worked by each of my employees has been a great tool. And in different task categories is also useful as it relates to different parts of the invoice process with my customers. Now I dont have to text/email every time I am uncertain about something during their work day. (ex. How many hours on this job, how many hours doing this task, how many hours spent driving between jobs, etc etc)

Minpunten:

I have been inquiring if the development team could come out with some kind of trackable unit. In our case, I'd like the crew lead to be able to enter km for each job and maybe a total for the day. Then I can know what to bill to the client and I'd know what the employee gets compensated for. I just used mileage as an example. It could be supplies used or whatever - to suit whatever the vendor uses for materials, etc. For the interim, my crew leads just enter comments. However, this doesnt transfer over to the timesheet summaries. So it creates a little more work on the management side.

CLOCK SHARK was the answer to my time-keeping and scheduling needs

Opmerkingen: My overall experience w/ Clock Shark has been excellent. I tried several different time-keeping systems before I was told about Clock Shark. Each product I tried didn't quite fit my needs. There was always something missing or wasn't working for what I needed. Clock Shark does it all from being able to keep time, create as many job cards as you want, customize your own JobFlow and tasks, post comments and pictures and attachments on individual job cards w/ no limits! I've been using Clock Shark for about 2 months now, and I have probably close to 300 job cards created, and double that of pictures! This saves memory on my laptop from holding so many saved pictures. I just keep them on Clock Shark now. I know if I ever need to pull up a picture or pull up an old job, all the info and pics I need are there in Clock Shark in my job cards list! Clock Shark also has the fastest response time to questions by their customer support team. They really want to help you learn how to use Clock Shark and they have sent me custom help videos on how to do something if I ask. Their response time is un-matched.

Pluspunten:

Clock Shark does everything you need to schedule and manage multiple projects. I run a graphic installation business, and we can be at as many as 50 different locations in one week, or just a few locations the next. Doesn't matter, Clock Shark keeps every job organized. The JobFlow system helps keep jobs organized by which stage they are in, and you can filter through the jobs based on stages, customized to your liking and what makes sense for your business!

Minpunten:

Speaking of being able to filter through jobs based on stages, I'd say my least favorite thing is that when you do filter the jobs based on stage or whatever filter you want to use, the filter does not hold as you toggle between jobs. What I mean is, every time you filter your job cards, and you select a job, when you go "Back" into your full job card list, the filter completely resets and you have to reset your filters all over again. I think this is something important that should be addressed to save time and frustration from having to filter and re-filter the list over and over. The filters should hold no matter where in Clock Shark you navigate to. If I go to the schedule and back to jobs, the filters you set before should still remain and not refresh until you're ready to change them, just like in an excel spreadsheet.

Overview

Opmerkingen: CS is a good system aside from the above comments. It has tools that other online/mobile timekeeping systems do not. At the same time, the GPS issues do not provide a trustworthy method of tracking of employees during work shifts. Rather hard to hold them accountable for certain situations when the system itself has errors and glitches.

Pluspunten:

The ability to track and schedule paid time off is a plus for this system. Most others in this arena have not implemented or developed this within their systems. Also the ability to track employees during their work shifts.

Minpunten:

Although the GPS tracking allows for tracking employees during work shifts, the system has many glitches and inconsistencies such as showing someone leave the country and return within an hour. Or reflecting their position as in the middle of the woods or a nearby lake. In the area of "Time Off Requests", the filtering system used on the dashboard and timesheet screens should be implemented to avoid having to go through pages of prior authorized requests that include former employees that have been deactivated.

ClockShark = Time Saved

Opmerkingen: Because ClockShark handles all aspects of time sheets and PTO requests, I have gained hours of productivity on the job. Employees can see their own information, such as PTO used, how many hours they still have available, how much time they've clocked for the week, etc. It gives them the power to look at their personal data to answer any questions they may have about time worked or taken. Managers can approve time sheets and PTO requests much more quickly and efficiently, allowing them to move on to other tasks. Aside from all the wonderful time-saving features of ClockShark...my favorite part is the incredible customer service. Every question is answered quickly, pleasantly, professionally, and correctly. Other businesses would do well to model their customer service after ClockShark's!

Pluspunten:

We use the time sheets, time off, and gps tracking features the most. Since implementing ClockShark, the tedious gathering, examining, and approving of time sheets has gone the way of the dinosaur. Clock in and Clock out mistakes can be corrected easily, and all employees can use the mobile app or computer to access the software. PTO requests have also been simplified and are easy to track since using ClockShark. This software has truly shaved days off of the administrative time and effort normally used when handling time sheets and PTO requests for payroll. The gps tracking feature is great when you have an employee out in the field who has mechanical issues...he/she can be easily tracked to quickly receive any help needed.

Minpunten:

We have a few employees not comfortable with technology and it has taken some time to get them comfortable in using the software. There have also been times when an employee clocks in or out on their mobile app and it doesn't sync with the program. Most of the time this happens in locations with poor cell or internet service. It is easily fixed when this occurs.

We love ClockShark

Opmerkingen: We have been using it for years because it works, the workers get reminders to clock in and ou, edits are easy, can see what's going on out there in a glance.

Pluspunten:

we use different tasks for each job, i like this feature, we are a prevailing wage contractor and need to track hours from county to county so we use many tasks. Also like the budgeted hours, as we get notified when close t our budget on a particular job. The geo fence is great also.

Minpunten:

When choosing tasks for different jobs, they should be listed in alphabetical order and after choosing one, on the next it should go to the list were you left off. not always the top of the list. we have many tasks and its a lot of scrolling. Notification choses can be more detailed. We have guys that pick up materials or leave from the shop on certain jobs it it makes for to many out of bounds notification.

Time Cards to Digital

Opmerkingen: The CONS mentioned above are mostly inconveniences, therefore our overall experience has been positive and that I foresee continuing to use the ClockShark system moving forward.

Pluspunten:

Who's working and immediate recognition of hours completed is Great! The ability for me to visit Vendors, Suppliers or Customers and still know what staff has arrived and when they arrived is extremely helpful. Our weekly time sheet tabulation has been reduced by several hours. We also have some employees that are hired from a Temp Agency and ClockShark has simplified our weekly reporting to them.

Minpunten:

Transitioning from the traditional time card system into ClockShark was a little more challenging that originally anticipated, but after a month of utilization our Staff are adopting and adapting. It would be nice to have the flexibility to rename some activities, such as "Lunch" versus "Break". Our 30 minute lunch breaks are unpaid, while our 10 minute morning and afternoon breaks are paid. Staff inadvertently selects the wrong one which causes downstream work for Admin personnel. We've chosen not to utilize the "Mobile" function as all of our hourly employees must report to the plant. It would be nice to deactivate the "Clock In" and "Clock Out" feature, but they do appreciate the ability to see schedules and other features. I'm still unsure about ClockShark's billing. Our hourly staff turnover is relatively high and getting charged for a month of services for a person who left after three days seems costly. I've yet to contact ClockShark but in the past they have been very good to work with, so I'm hopeful there is a workaround that I'm not aware of as of yet.

Love it!

Opmerkingen: I love Clockshark. They are always on top of their customer service and I feel cared for and valued as a customer any time I come to them with any questions or concerns whatsoever. I have never seen this level of customer support from any other company, which only reinforces our decision to go with them in the first place! It was exactly what we needed and were looking for!

Pluspunten:

I love this software because it consolidates the time/payroll keeping process. It simplifies something that can get really overwhelming and helps us to keep a closer eye on what jobs to bill for labor! It's awesome. We love it.

Minpunten:

The only thing about it is the phone app - I would like to see some upgrades to the app! It looks different on the Boss's phone and both of our employees phones too. For younger folks who grew up in the technological world it seems simple, but for someone who did not it can get confusing. I would just like to see the phone app streamlined a little bit!

As administrator I'm happy with overall functionality but employees are having a hard time.

Opmerkingen: Job costing

Pluspunten:

We bought it primarily for job costing and tracking of where the crew is. We started out with everyone using it and now I have to constantly go in and edit everyone. A few of our guys got new phones and they don't remember their passwords to download app. I'm in the process of having another crew meeting to get everyone but on board. This is becoming very frustrating and taking a lot of my time because it's not being used like it should. That's no fault of the program but lack of communication with the crew. I'm considering having two foreman in charge of entering everyones time each day. I may need some help with training them on that!

Minpunten:

Many areas in our county dont get cell service which messes up their times. Also, our crew is all hispanic and they don't understand the importance of clocking

Wonderful!

Pluspunten:

This software is so easy to use! Trying to implement a new 'time sheet' process with sub contractors and employees can be incredibly difficult when they're used to doing something completely different. ClockShark has been a dream to implement and use. It has made my job processing payroll a hundred times easier. The schedule feature has made running our jobs smooth and easy to follow. We are really enjoying using the software!

Minpunten:

The only issue we have had is miscommunications with support due to being charged for each 'employee'. Now that we understand completely all is well. We use sub contractors for the majority of our jobs, they do not use this software, but because we love the scheduling feature we had to enter each of our subs as an employee to be able to utilize them on the schedule- but only for our records. That was an issue for us, being charged for people to NOT use the software. However- it makes everything easier to be able to use the scheduling function that it is worth paying to be able to input our subs into the schedule.

More Pros Than Cons

Pluspunten:

There are a lot of pros with using the ClockShark app. Once you get the hang of using it for a couple of days, it is very easy to understand. It is an app that is easy to teach others how to use. It does not have a lot of malfunctions, and the support team is always there when needed. When I review people's times everyday, it is very organized. When I am looking for specific jobs or employees, I can run a report and it will tell me what I need, which is SO AWESOME and SUPER HELPFUL. Highly recommend taking advantage of the reports section.

Minpunten:

There aren't a whole lot of cons for this software. Sometimes when an employee clocks out, there are times when ClockShark doesn't catch it and gives an error after 20ish hours.

Finally my workers and I agree on a solution - this works!!

Opmerkingen: I'm still learning about the Reports... but, they seem to be pretty good. I can use these to export all of my T&M work and be able to report by job name, and then I get totals which I can put on the invoice. The "notes" are really good. They print out on the reports too.

Pluspunten:

Quick deployment, easy to add jobs, add tasks, see who is working, and when they get there, GPS integration. I did NO training whatsoever and my employees all got it easily (ages between 35 and 75). Overall this has worked nicely, being able to see the interface and everything is pretty nice and I like using it. I currently have it set to take their GPS location when they clock in, and again when they clock out. Not actively tracking them all day, however, the GeoFence is something I would likely use going forward, to see if anyone leaves the job site and does not report their time off site. Feature-rich!!

Minpunten:

Could use more reminders, it does send them though, but people still forget to clock out or take lunch. The "attach photos" link does not always work inside the app. It won't attach existing photos, but it will upload new photos from the camera.