ProShop ERP reviews

ProShop: integral to our growth

Opmerkingen: It sounds like a line from a trade journal article, but ProShop is the 3rd ERP system our company has implemented. After 18 months of use, we can honestly say this is the best ERP solution our team has ever used.

Pluspunten:

As many ERP systems should do, ProShop puts organizational, operational, project and part information in a central repository. One of ProShop's strengths is 'process workflows' that really work.

Minpunten:

ProShop is continuing to improve the online help files. However, the guided implementation process and support (email, video conference, phone, etc.) are the best we've found in the complex software world.

Proshop give Hibshman a new foundation for continued growth

Opmerkingen: Our overall experience with Proshop has been amazing. It has been a true partnership! We value the time the team has taken to ensure our business succeeds. The implementation specialists are amazing and will walk through every detail of the software until you are comfortable.

Pluspunten:

There are SO many things we love about Proshop, but if I had to narrow it down to just a few I would simply say we love the data. The overall implementation process was really seamless and our employees were able to get on board rather quickly. In addition, having Proshop dashboards throughout our shop gets all of our employees rowing the boat in the same direction. In fact, our on time delivery has improved 17% in the first three months of having Proshop in our facility.

Minpunten:

Integrating this with our existing business was probably the hardest aspect we faced. However, once we figured out it was better for us to adapt to Proshop instead of Proshop adapting to us, it's been a pretty smooth implementing the software.

ProShop Review

Pluspunten:

It is pretty easy to learn. Not much of a learning curve with this. Saves you a lot of time in the end as well by eliminating paper trails

Minpunten:

The interface is a little too much, needs to be a bit cleaner. Sometimes it can be hard to find what you are looking for, but that is just part of the learning curve

Let ProShop make your shop pro.

Opmerkingen: We started our ProShop journey in early 2020.With our original in-house system, we had improved ourselves to where creating jobs from a PO to the floor took around an hour. Once ProShop was integrated, contract review and creating the necessary POs and WOs now took only 15-20 minutes. As we improved our knowledge and skill, this can now be easily done in 5 minutes or less. This is a massive time savings just for the office personnel.Imagine time-saving of that magnitude across every function of the shop with the added bonus of detailed traceability which is all accessible from your computer, tablet or phone. That was and is amazing! ProShop listens to their customers and rolls out fairly regular upgrades, many of which are based on user feedback. To work with a company that is so responsive to its customers is a blessing as this type of work ethic is difficult to find. I have provided feedback, both good and bad, and they have always responded in an appropriate manner. There is no better feeling than the feeling that someone cares about your business and its success as much as you do and my appreciation of ProShop, the company, is sincere and warranted.

Pluspunten:

Traceability, access and support.Everything is traceable! Purchase orders to work orders to personnel, machines, consumables and gages. Everything can be tracked from the lowest levels (gages and consumables) to the highest levels (PO, WO). This is great when you are investigating something, whether it's something that went right or wrong, the data is there and will reveal the information you need within a few clicks.Once it is setup, it is very easy to maintain.Having all the data in the cloud makes accessing that data easy from almost anywhere, computers, tablets, phones, etc.Support is great! If there is a question, support will get you an answer and usually very quickly. They are all very knowledgeable and receptive. I have found this to be true in dealing with everyone at ProShop. They believe in their product and they have top notch support for any issues that arise. Even if something is minor, they can and will explain it to you and help you resolve any issues.

Minpunten:

Training. I think the training to get started was just enough to get started. This involved mostly training the higher level users since we were going to be the ones setting up purchase order, work orders, scheduling, etc.The training we (high level) received was spread over many online sessions and I think it prepared us for the basic operation but after the rollout, I know I was bugging my rep. all the time for the first few months. (Thanks [sensitive content hidden]!)The rollout to the shop floor personnel was 1 day of training which left them with more questions that we had answers. As I got more comfortable with the system, which was not more than a few months, I was able to develop training specifically for our floor personnel to understand the intricacies of ProShop and how their inputs drove the system. Being in our 3rd year, we have shop floor leads that train the new people and can explain how/why everything does what it does.

ProShop is taking us to the next level!

Opmerkingen: We had been considering an ERP system for several years and looked at many different options. We selected ProShop because it was made by a machine shop for machine shops. We have been using the system for six months now and have zero regrets. It's amazing and we are confident ProShop will help us take our shop to the next level!

Pluspunten:

How it allows us to better manage jobs, retain history, and have one centralized system for workflow.

Minpunten:

How it integrates with QuickBooks Online.

Small Australian Job Shop invests in ProShop ERP - Reaps Rewards...eventually.

Opmerkingen: ProShop ERP has helped us level up as a small business. We now manage the business with real data to deliver work on time and improve our profitability.Our DIFOT numbers are significantly better.Our productivity is much higher - no need for afternoon shift and increased sales.

Pluspunten:

The best thing about ProSHop ERP is that is was designed and developed by Machinists for Machinists.The workflow is continuous and each stage is linked with hyperlinks. Estimating>Quoting>Customer PO>create Part>create Work Order>Purchase Order(s) for inputs>Invoicing.Machinists and Programmers get everything they always wanted:1) Unlimited Setup Data - Places for Photos and Videos of setups, Tool Lists, Fixture numbers, GCODE in Part Folder2) Sequence Details, Operation Descriptions, Part Development for feedback, FAI and in Process Inspection Lists and tolerances, Print and Part Revisions, and Equipment Used.3) Inspection reports, Document lists, Carton Labels all add to the professional presentation of the job when the customer receives it.Easy to adjust the Schedule Live - Drag and Drop or change the work cell as required on Work Order.Although the software is massive - we can use all or just some of the features when it makes sense to do so. Eg. a Quick job can have a very basic Template that outputs a very simple Work Order - so no time is wasted on excessive data entry. The cloud based Database that is the core of ProShop is rock solid - we experienced no outages or lost data.ProShop ERP can handle a lot more than I was expecting of ERP. HR - skills & training matrix. Uers can create training requirements and track who has completed them. The ability to store GCODE, CAD CAM data and any documents securely.

Minpunten:

The GUI is not pretty. Graphics are under used, it is a text heavy interface.Reports are not intuitive for me, but my [SENSITIVE CONTENT] has mastered the Query System for custom reporting.The learning curve for our business was enormous. This was because we implemented ISO9001, Paperless/Cloud Computing, Time Tracking and ProShop ERP simultaneously. The culture shock of working as a team to collect data so it could become useful for costing and scheduling was uncomfortable.Expensive - It is a significant, long term commitment.

Review

Opmerkingen: Proshop for me has been a game changer. No longer am I have to run a business off 3 or 4 spreadsheets. I have one central place to use as a hub and understand how our business/jobs are running.

Pluspunten:

I like the easy of use of Proshop the best. It was built for a machine shop and all the processes are easy understandable. It give you 99% of everything you need to run your business from a QMS and ERP side in one package.

Minpunten:

I would like the see a Built in CRM in Proshop.

ProShop: Our Competitive Advantage

Opmerkingen: The product is fantastic, and the support is even better. The sheer depth of ProShop and it's ability to handle complex manufacturing situations is amazing. They seem to have thought of everything.

Pluspunten:

ProShop is the basis on which our company is built. From Day One, RXI implemented Proshop to help us obtain and maintain ISO:9000, AS9100 and ISO:13485 working standards and certification. The way ProShop works for our business is definitely our competitive advantage. We know EXACTLY what it is going to cost us to make the customer's product and we can decide, based on several factors, how we want to price the work. When it's all done, we know how well we did.

Minpunten:

It would be nice to have a CRM built in.

ProShop turned Dynamic Balance Machine into a Pro-Shop.

Opmerkingen: Implementation was easy. The ProShop team was amazing in getting us up to speed incredibly fast. When we receive a re-order from a customer we are able to process parts in the same manner they were processed a year earlier. It is so easy to input information about a process, operation, fixtures, tooling, material, etc... that you can produce a part nearly identical to an original order right down to the details listed on the work order. Being able to instantly access information relevant to your job function is a game changer not only to employees, but to running and growing a successful machine shop. We could not have done it without ProShop.

Pluspunten:

Visibility. The biggest thing I like about ProShop is that I am able to see across all machining cells what jobs are being currently processed. I can see from multiple dashboards what is ready for outside processing, ready to inspect, ready to ship to the customer and what has been invoiced. I love that all of the information about a work order is accessible with in the click of a mouse. The other thing I really like is that a Quality Management System is so easy to maintain being built right into ProShop.

Minpunten:

The thing that I least like about ProShop is that we put all this information in the system and we want to be able to customize part labels based on my customers requirements. If we could have this feature available to us we wouldn't have any complaints. This feature request is one that we can't wait to get our hands on.

ProShop Software

Opmerkingen: Overall experience has been positive. I would highly recommend this software to any company small or large who want an easy to use software the will make them more efficient and better.

Pluspunten:

The software is very user friendly for people at all levels of the organization. The single software manages all aspects of our manufacturing company beginning with estimating and ending with invoicing. It is completely paperless and eliminates many unneeded man hours for tasks like data entry or collecting out of rev prints from the shop floor. It also manages our entire QMS to ensure compliance with AS9100 and incorporates the requirements of the QMS into standard workflows for all employees. This makes audits very easy to prepare for. It also integrates easily with Quickbooks for ease of accounting functions. Finally, the cloud based approach makes the IT aspects so simple and worry free, plus I can easily access the software when I'm away from the shop! So many additional positives to list, I could go on and on.....

Minpunten:

I really don't have any cons to list. If I had to list one thing for improvement it would be to have just a little more flexibility of category fields in the estimating module so I could adopt costing for the composites industry easier. That being said, my implementation specialist was able to help me come up with some work arounds to accomplish what I need.

I love ProShop

Opmerkingen: ProShop is simplistic, user friendly, and a very powerful tool for any manufacturer.

Pluspunten:

Every step of the way is recorded accurately while maintaining a user friendly format that prevents frustration or wasted time. As a Machinist, I have no trouble using Proshop everyday.

Minpunten:

I feel the process of leaving a tie-in for 2nd shift operators could be improved.

Review of Proshop

Opmerkingen: Its been great a significant improvement over old system.

Pluspunten:

The manufacturing support for the floor. The consolidation of setup information, tools used, process development if programs or anything need changed allows for much better and simpler communication on the floor.

Minpunten:

Tool inventory control from a shop owned vending supply vs ordering tools for a job. We haven't found the best way to track tools that are already purchased by us in a vending system and associating that cost to jobs on the fly.

Proshop was the best decision we ever made.

Opmerkingen: I found ProShop back in 2018 and helped their 7th client implement in their facility. I did the same thing again at the shop I currently work at in 2020 and couldn't be happier.

Pluspunten:

The web interface is the most noticeable improvement over our previous system. The quick and easy navigation and customization is 2nd.

Minpunten:

I am red/green color blind deficient and some of the colors they use are so close it is hard for me to tell the difference. I have full confidence they will find a way to fix my problem even though it is minor and insignificant to the majority.

The support behind Proshop is phenomenal.

Opmerkingen: The number one thing that ProShop has helped our shop do is to make Employees MORE self-sufficient. Instead of asking questions up the chain of command, and involving everyone in a decision making process, employees have all the information available to them to do what is needed on their own, and have confidence that they are doing it correctly. We have realized higher throughput with ProShop, which in turn is reducing our overhead and making us more competitive.

Pluspunten:

The thing I like the most about proshop is that it covers all the bases and then some. Right now, our shop does not have a dedicated sales team, but when it does, Proshop will support it. Same goes with inspection, shipping, accounting, and of course every task you could ever think of on the shop floor. Better yet is the fact that if you choose NOT to use certain features of Proshop, it does not cripple the shops functionality. It is not an All or Nothing ERP, meaning that you can take the time needed to grow into it without killing your throughput during the learning curve.

Minpunten:

I think that the multi-layer assembly quoting could use some work. Adding the ability to pull multi-tiered price-breaks for a high number of purchased parts in complex assemblies is an area that needs improvement. On day-to-day Job shop projects, I would find it hard to dig out a weakness in ProShop.

If there is a superhero for software, Proshop is it!

Opmerkingen: Proshop has empowered management and employees to take control of our open order backlog and have visibility on capacity and to aid in the identification and resolution of bottlenecks in the manufacturing process. In the last two months our past due orders has decreased by 31%! We are well on our way to having on-time delivery in the 90th percentile in the near future.

Pluspunten:

Proshop gives substantial visibility and management of open orders, scheduling, time management, machining capacity and full visibility and control over profit margins. The software has many other features that set a company up for success such as training, quality control, time management, inventory management, ability to eliminate tribal knowledge and so many more. The organization of the software is simple and easy to use. I also love that the company is still small enough that you know everyone. You get to know and work with the same guys that you started with post implementation.

Minpunten:

For the most part Proshop is very easy to learn and is user friendly, however, there are some of the advanced features that require some specific training and knowledge to fully understand. You learn all that in time. With that said, Proshop has a training and support ticket system that is exceptional and they are always there to help.

ProShop has been a game changer for our shop!

Opmerkingen: We purchased a well-established, long running shop with a great regional reputation…with plans to grow. One hurdle in the way was the 20 year old homegrown “ERP”. Don’t get me wrong, it served the shop very well for a long time, but it was tired, cumbersome and built on a platform no longer supported. I came from an IT background many years ago, specifically integrating various solutions into manufacturing ERP systems and I immediately began researching all the options on the market. Fortunately, I came across ProShop, headed to IMTS to meet with their crew and came home knowing what choice I was making. The results? Completely exceeded our expectations.

Pluspunten:

From the Sales modules making our estimating and quoting process much faster and trackable allowing us to win more jobs, to the tracking of orders and schedules, to the actual running of jobs. My management team alone is saving 40+ hours weekly simply having important information available at their finger tips to make decisions quickly and confidently. Knowing what jobs are running when, our purchasing department has been able to buy smarter resulting in COGS reduction of +10% through the first 6 months of implementation. Shop management is able to, at a glance, schedule jobs across 30+ machines in a logical order that helps ensure we deliver parts on time to our customers. We are able to communicate with customers in real-time about their jobs and make adjustments as necessary to make certain our customer needs are met.

Minpunten:

None. My biggest hesitation was rolling out a paperless system to our team. The ProShop team made the entire process so easy! We immediately began online training, got ProShop onsite and were going live in no time at all.

The ERP System You Will Love!

Opmerkingen: ProShop is a seamless ERP system that you will grow to love. ProShop was designed by and for machinists and it truly shows. I could not imagine a better system for a high-caliber machine shop that needs to meet the stringent requirements of AS9100/ISO9001.

Pluspunten:

Real-time, accessible data. Data is at one's fingertips! Job status can easily be reviewed and reported back to the customer with confidence. With a simple query search, one can easily glean off of past jobs for production times, out of pocket costs, setup information, etc. the list goes on. Another aspect would be understanding shop capacity and schedule. This is key to meeting growing customer expectations and the ability to take on expedite orders. I would also add that the Adion team is quick to respond to client requests or questions through an online support desk. Having worked with Adion for a few years now, I can attest to their enduring customer support and continual improvement of their help documentation page. Most help can be found instantly within ProShop or is one click away. And they are constantly reaching out and keeping clients informed through webinars and email updates. It has been my pleasure to work with the Adion team.

Minpunten:

N/A If I must, I would request that Adion consider looking into developing a 'RFQ Module'. Currently, I track and manage RFQ's outside of ProShop.

Outstanding software, delivered from an amazing team.

Opmerkingen: Increase productivity, increased profits, increase in customer satisfaction.

Pluspunten:

From the moment you start using Proshop running your business is so much more streamlined and efficient. Proshop is by far the best ERP/QMS/MES software on the market today. Proshop definitely gives us a competitive advantage.

Minpunten:

Being based in Melbourne Australia, some of the terminology in the software was a little unfamiliar, but the team at Proshop did an awesome job working with us to help implement the system.

Premier ERP for production machining

Opmerkingen: Going paperless was a significant goal for us and ProShop has allowed us to accomplish that goal.

Pluspunten:

ProShop is the complete ERP system for production machine shops. Excellent order processing, inventory, perishable tooling, scheduling, quality management, production control and fulfilment, all paperless. The support is second to none, training is very thorough and if a need arises the support people are willing to listen and generally find a solution.

Minpunten:

ProShop is not difficult to use, but still requires a significant investment in time and training like all other ERP systems.

Powered by Proshop

Opmerkingen: Our experience with ProShop has been excellent so far. ProShop allows everyone in our shop to access the information they need when and where they need it. Customer Service can quickly update customers on the status of their orders, and operators can easily see information needed to complete their work. The ability to attach files, pictures, videos, etc... to every area of ProShop is something that our previous ERP software was lacking. Honestly, I cannot speak highly enough about all the great things ProShop has to offer.

Pluspunten:

-Customer Service is excellent - responsive, knowledgeable, and friendly. -Quality Oriented - The quality module is extensive and made our ISO audit easier than ever before. -Web Based - Office employees have the ability to work from anywhere with an internet connection. Hyperlinks make navigation between different areas of the software easy and intuitive.

Minpunten:

- Tracking machine and labor hours to Work Orders can be difficult for unmanned jobs where multiple people bounce back and forth between work centers.

Awesome Software

Opmerkingen: My overall experience with ProShop has been exceptional. Not only do they have a great product they know manufacturing!

Pluspunten:

ProShop is a game changer. There are too many to functions of the software that help me do my job, as well as help others to list here. Some of the main features that help me as the Production manager are: Time Tracking, Profit tracking and traceability. On top of an overall great product Proshop's customer service is top notch. From implementation to continual support Proshop has responded quickly, and accurately.

Minpunten:

I have not found many issues, only recommendation would be to have a calendar function.

Pro Shop Evaluation

Opmerkingen: Pro Shop has significantly reduced our labor rates, as it has provided us a paperless system that is real time and extremely accurate. Pro Shop is a very robust MRP software that is an all-in-one software from product concept-to invoice of orders. It manages our product and processes in such a way that we have been able to reduce our overhead while increasing production. All this while also having our highest Quality and On Time Deliveries for our customers. Pro Shop is ever changing as well. Their team and developers are always looking for better and smarter ways to produce the same or higher results in all areas of the software. Our day to day operations have become easier thanks to higher visibility that Pro Shop offers. I strongly recommend Pro Shop, it is easily the most productive tool we have ever implemented into our business.

Pluspunten:

That it is an all-in-one software that gives us real time visibility from anywhere in the world.

Minpunten:

Some software updates can be rather lengthy between releases.

Great product, exceptional support

Opmerkingen: ProShop keeps my whole shop on the same page. The Adion support staff is truly exceptional and always available to work through new challenges. The software and staff have never let us down.

Pluspunten:

ProShop handles everything from estimating through invoicing and all the critical details in between. I especially like the versatility and flexibility--it moves as fast as we need and leaves a perfect record. I grin every time I have to look for something and find it at my finger tips.

Minpunten:

With capability comes some complexity, but is is absolutely worth the effort. The more I learn, the more I am impressed.

Great System!

Opmerkingen: Been a very positive experience! They are always super helpful if you ever have questions or are stuck on something, they will take the time to work with you through issues and will call or video chat and follow up to make sure everything is running smoothly. Everyone is very professional and open!

Pluspunten:

Very user friendly, very easy to fix any mistakes since all the boxes are text boxes that can be edited. I like the info boxes all throughout that help explain and go into details about things if you aren't sure what they are or what they might do.

Minpunten:

Can be slightly overwhelming initially when using it but after a little bit it all starts making more and more sense.

Small shop implementation, very happy with results so far!

Opmerkingen: Overall I think implementing ProShop has been one of the best things we have ever done. It makes our processes so much smoother and easier to manage from the office to the shop.

Pluspunten:

If I had to choose one thing I would say the ability to access it anywhere. It has helped me so often to be able to pull up real time data and relevant information on any device with an internet connection.

Minpunten:

There is so many great features that it sometimes becomes overwhelming. Have to take learning a little slower and understand how ProShop "thinks" then navigation and interfacing becomes more natural.