Leadfeeder reviews

Our secret sales weapon!!

Pluspunten:

Leadfeeder provides accurate data of visitors to our site. I really enjoy understanding the user's behavior across all of our content. The Hubspot integration is vital for our sales team. I usually start with reaching out on LinkedIn to leadership at the prospects we see.

Minpunten:

Can't think of anything!! Keep on improving what you already have.

An excellent product to increase our marketing output

Opmerkingen: The process was extremely easy. From the moment I set up the trial I never had a problem getting an answer to any questions or issues that I had. Additionally, the integration with my crm couldn't have been easier. It was point and click.

Pluspunten:

The ease of use. This program is very intuitive to use. Additionally I like how robust the custom feeds feature is. I can set up any number of feeds from repeat visitors to how they actually came to our website (google cpc, bing cpc, organic, etc.)

Minpunten:

As of right now there is nothing that I do not like about this software. I can not begin to emphasize how easy this program is to use.

Good Website Traffic Data Capture

Pluspunten:

The ability to have some deeper view and data on the organizations visiting our website has provided a meaningful number of warm leads for sales team. Also effective for insight surrounding client behavior on website.

Minpunten:

The limitations on visitor data (ie. domain/org only, not end user) requires some digging to find the contact who may have actually been the site visitor.

Worthless tool, unethical renewal process

Opmerkingen: eadfeeder is a useless tool and a bad company. If you are considering getting this tool, read on. First, this tool is nothing great. It delivers company IP information from a tracking cookie. This information isn’t that useful. Marketers..focus on retargeting and remarketing. There are several tools that have features doing what Leadfeeder does. Hubspot, Zoominfo to name two. Look into. Regarding contracts. Leadfeeder charges $12k per year. Why anyone would lock into a year for this tool I will never understand. Leadfeeder’s auto-renewal process is why you should really avoid this tool. You must cancel 30 days prior to the renewal date. I never heard anything from our CS person leading up to this renewal date. They intentionally keep a low profile, hoping you miss this ($12k) renewal date. But when they need their invoice paid, they emerge from the shadows. Our CS person aggressively hounded users via email and Linkedin to get the invoice paid. When I asked what happens if someone doesn’t pay an invoice after missing renewal date, she said it goes to the “next escalation point” which she admitted was collections. Our invoice was accidently paid (even after I had canceled subscription on the website). After LF got their money they disappeared again, my CS contact avoiding my emails. All they care about over at Leadfeeder is getting paid. In conclusion—worthless tool, year contract, shady auto renewal with a collection agency to enforce, awful customer service.

Pluspunten:

Nothing. It's just not a good tool. Company IP info has no real value. Other tools deliver company IP information as a feature.

Minpunten:

The auto-renewal policy is borderline illegal

Marketing Tool

Opmerkingen: Good in general and very successful in marketing

Pluspunten:

The software is simple and effective above all easy to use

Minpunten:

I find the software a bit pricey on the premium plan

Beyond traditional analytics - the best tool to see which content is

Pluspunten:

Leadfeeder lets you see the specific pages that companies visited. This has been proven extremely valuable to our team who can now gauge which type of content is performing the best. We can track user/company behavior as they move through our website. We can also see for how long they stayed on a certain page and where they came from (direct, referral, google, etc.).

Minpunten:

Pricing gets a little tricky when you have multiple domains under just one company. Additionally, due to a change in Google Analytics’ privacy policy there were some changes to Leadfeeder too.

The bridge between cold and warm leads

Opmerkingen: When we're cold emailing we are dealing with a cold audience who have never heard of us. When we're sending emails to our existing users/email subscribers, there's a chance we may send too many emails and annoy them. But Leadfeeder is the sweet spot in between. The leads are not cold because they visited our product. They're technically not warm because they haven't reached out to us. We can take the next step to initiate conversation and hear what their needs are to help them make better decisions.

Pluspunten:

Leadfeeder overall is easy to use. Integrating with our site was easy too. It was just a few lines of code our developers had to add. We did it in less than 5 minutes. Bing to find who's visiting our product and then reaching out them has been so impactful for us. Some people simply leave because their questions and concerns weren't answered. Leadfeeder is our second chance to make a good impression.

Minpunten:

Prospecting tools are not important (because we use seperate tools for that) but still, that could be improved. For instance, based on the leads we get, Leadfeeder can show us similar companies/leads that are similar to the current leads' parameters. This will help us find more potential customers for our business. Due to the similarity they'll more likely be interested in our work.

Amazing to understand user intent

Opmerkingen: Great purchase overall and has brought tons of value across the organisation

Pluspunten:

Easy to use, user friendly, plug and play style of software

Minpunten:

Would like more integrations and analytics options

Find out what companies are visiting your website, and turn that on in seconds

Opmerkingen: Leadfeeder allows to see in a very easy manner what visits you are getting from employees in your potential customer companies, and eventually reach out to them if there is a strong interest identified

Pluspunten:

The ease of integration, the loads of information available for each lead and the ability to integrate with Zapier, so you can customize the output, send it to slack or other tools

Minpunten:

So far works great and there's nothing missing or difficult to use

Leadfeeder Review

Pluspunten:

its an excellent tool for website analytics and the best part in the tools is we can create custom feeds based the Keywords which are relevant for our products which makes ABM very easy.

Minpunten:

UI is very slow, they have to speed up the loading.

Leadfeeder is a great tool for lead generation

Opmerkingen: We are using Leadfeeder to see which potential customers are visiting our website. We are a B2B niche market company and we sell our products all over the world. It is really helpful to see what potential customers are visiting our website so we can direct our sales to highly potential leads. It is also nice to see who is visiting our website as a follow up on exhibitions, campaigns etc. We also like the overview per customer that Leadfeeder deliver, so we are able to see the full history of their visits to our website. Would of course love to see what person has visited our website, but maybe one day .....

Pluspunten:

Simplicity, easy to install, full overview of history per customer

Minpunten:

There has been periods with a lot of SPAM, but it has improved a lot

Nice web tracking application

Opmerkingen: I've tried 3 or 4 web tracking applications over the past years and finally selected Leadfeeder for our team for many reasons: ease of use, modern & pleasant design, useful and easy-to-set-up functionality (sorting and filtering features), quality / richness of the IP address database in many countries of interest to us (while many platforms are US centric). I didn't rate the customer support (see above) as I never had to contact them as the platform is of intuitive ease-of-use and as the application has always worked perfectly well for the year or so we've been using it.

Pluspunten:

See my previous comments: ease of use, reliability, database quality, rich functionality, nice & clean design.

Minpunten:

Nothing.

So far, experience has been very good. Would be nice to capture the IP

Pluspunten:

It loads quickly. User friendly. The web based software compares to a contact list with a brain. It shows how long they are on the website and which links they visited. Interaction whether by phone or email, and nowadays across other channels such as social media or even your customer helpdesk. That information is a gold mine of opportunity, allowing me to identify prospects for up- or cross-sell, convert existing customers to new products or services, target new marketing, or even track invoices. Having this web-based software for my business can dramatically improve my team's collaboration and productivity, increase sales, and heighten customer satisfaction.

Minpunten:

Would be nice to know who is actually looking at the website. Maybe a dept. or a more accurate description of their location. i.e. IP address.

Leadfeeder is a game changer for our sales team and an invaluable outbound sales prospecting tool

Opmerkingen: Solid lead generation insights that fuel our outbound sales process. We save a lot of time and effort looking for contacts and having this information automatically be synced with Salesforce.

Pluspunten:

The ability to see contacts associated with the company that is viewing our site is great! I love that Leadfeeder tracks the history of all site views from a particular company. Leadfeeder's workflow features that allow users to assign leads to people and have information pull from Salesforce is amazing. I really like that Leadfeeder allows us to hide ISP views and views that are not relatable to our ideal targets.

Minpunten:

Right now, there is nothing that I would say that I don't like about Leadfeeder. The only area of improvement that I see would be in the UI.

Easy to use

Opmerkingen: Better information as to whom is visiting our website

Pluspunten:

Nice interface. What I like most is that it shows all pages viewed and how long a company was viewing each page.

Minpunten:

I believe it doesn't pick up every site visitor? I've had a couple companies reach out to us and there was no listing in leadfeeder that showed the company came to our site. I have no definitive proof of this, but it seems like it's missing a few. It could also be that the individual was not working at their office as it seems it only tracks corporate IP addresses. Personal IP addresses would be of little value anyways as it would be the IP of the service provider .

Closed loop Sales and Marketing for concept adopters

Opmerkingen: Overall I have been very please with the product. It provides a great quick-glance for the sales. Did Marketing/Sales activity x have an impact. Much easier for companies to get started with inbound understanding than price range rivalries like e.g. Agile CRM or Mautic. Lacks some stuff from Hubspots marketing light but on the other hand has more features than Hubspot Light.

Pluspunten:

Ease of use

Minpunten:

Needs forms tracking.

An excellent tool for B2B companies to see leads who visit their website!

Opmerkingen: Even though my digital news service website isn't exactly a B2B company, we used Leadfeeder to track companies who were visiting our website for potential sponsor and ad revenue opportunities. The platform was so easy to use and it literally took under 2 minutes to get started without any technical background needed. Then once on, the onboarding tutorial was great. Their live chat support is also a big plus.

Pluspunten:

Custom feeds, custom notifications, LinkedIn integration, Mailchimp integration

Minpunten:

I look forward to when they enrich their data even more and have more integrations, which I know is coming very soon.

Good!

Opmerkingen: It is great to know what exact pages people have been to and how I need to follow up with them.

Pluspunten:

So far, lead feeder has shown a major impact on how we track and engage who is present on our website and integrates well with other software.

Minpunten:

Lead Feeder does not easily let you filter categories as much as I would like it to. It does have a lot of other great features though.

I have tried out several solutions that have similar features, but find Leadfeeder to be the best.

Pluspunten:

I enjoy the way the information is presented and structured, the filter feature, and the ease with which I'm able to access and review information.

Minpunten:

I REALLY wish Leadfeeder would integrate with my CRM, Insightly! I would also like the ability to be able to share only certain leads with an individual, without needing to provide them with access to the entire url.

Great lead source tool

Pluspunten:

I like that we are able to see who has visited the site and where from, It can be a daunting task trying to find the information or getting them on the phone to speak to at times. Connect with our Google Analytics is very helpful

Minpunten:

More integrations with other social media sites would be great to see, other than that the tool is great to have.

Great tool - wish I had had it years ago, has really help with sales and leads.

Pluspunten:

The display is easy to follow, and very intuitive. I found the LinkedIn prompt to contacts great and it also feeds directly into my CRM - no more copy and paste!

Minpunten:

I did have to do some structure work on my website - but that is all. I have not really found any significant bad points at all and have enjoyed using it.

It really helps

Opmerkingen: I'm using LeadFeeder for last 2 months and I'm going to continue. I work in B2B segment and it's really hard to find good leads there. This service already helped me to close 3 deals so it really helps to make money.

Pluspunten:

It helps to find leads

Minpunten:

IMHO it soesn't track all visitors

User friendly, has the functionalities I need.

Pluspunten:

That it has some details of the company that visit my website such as the number of employees and visit length etc.

Minpunten:

Sometimes the information on the company is missing or does not concur with what I find on LinkedIn such as the number of employees.

Better intelligence on website visitors

Opmerkingen: LeadFeeder has been immeasurably helpful in helping us identify likely prospective companies based on the frequency of visits and pages consumed. We take this intel and forward it to our sales reps. It also helps us to determine based on the pages visited which of our solutions they may be interested in. It has also helped us categorize the type of industries that currently visit our website. The recent addition of sync to Salesforce is a big leap forward.

Simple way to obtain a contact list

Pluspunten:

I love that I can see who comes to my site and how often. It’s a great way to contact without cold calling!

Minpunten:

Clearly some of the leads ended up on my site by accident.