Kajabi reviews

LOTS of Features

Opmerkingen: We host our courses on Kajabi and use it for some landing pages. We also run most of our checkouts through Kajabi.

Pluspunten:

Kajabi sells itself as the one home for your whole business - websites, courses, checkout, membership, landing pages, email. And all those features are pretty decent. Not best in class, but pretty good. They also work to make things better. They just totally remade the page editor. Then emails. Now sites are next, and a revision of memberships is probably coming soon. They really are making it better all the time.

Minpunten:

Right now, it seems (based on feedback in the official Facebook group) that email deliverability isn't the best right now (but being worked on). You run into some constraints when you work entirely inside Kajabi, but if you embrace those limitations, it really does free you up to do your work and get on with running your business.

Love Kajabi, but it's just expensive

Opmerkingen: Overall, it's great! Just pricey.

Pluspunten:

I love that you can truly personalize each and every course. The course template buildouts are amazing too. Another positive is that I can hold up to 15 courses with my membership. Also, I love that I can enable quizzes between modules to make sure my students understand the information.

Minpunten:

I never liked their sales/transaction page. It is very confusing for potential customers. It tells potential customers to input their info at the top to purchase and then all the sales information about the offer at the bottom of the page. So I stopped using it to complete transactions. Now, I just use it to hold my courses. Also, it's super pricey compared to other options on the market.

Kajabi - ease of use

Pluspunten:

- Ease of use - Duplication feature for communication - metrics analysis

Minpunten:

- Design features - The events page is hard to work with

Beware! Nightmarish Experience with KAJABI

Opmerkingen: This company's unethical behavior and lack of integrity are utterly disgraceful. They have shown a complete disregard for their customers and failed to fulfill their contractual obligations. It is evident that their primary concern is making a quick buck rather than providing quality services.I strongly caution anyone considering working with kajabi to reconsider. Save yourself the headache, frustration, and financial loss by looking elsewhere for a reliable and trustworthy software company. It is regrettable that I fell victim to their deceitful practices, but I hope others can learn from my mistake.In conclusion, my experience with kajabi has been nothing short of a nightmare. They have not only failed to deliver on their promises but also owe me a significant amount of money. Please take my warning seriously and avoid this company at all costs.

Pluspunten:

Unless you want to lose thousands of dollars there is nothing to like. Rating: ☆☆☆☆☆ (0/5)Review:I feel obligated to share my horrendous experience with Kajabi. It has been an absolute nightmare dealing with them, and I strongly advise everyone to steer clear of this company.I engaged Kajabi for a project, and it turned out to be a colossal mistake. Not only did they fail to deliver on their promises, but they also owe me a significant amount of money, a staggering $4,000+!Their lack of professionalism and poor communication were evident from the beginning. The project was plagued with delays, missed deadlines, and countless excuses, leaving me frustrated and dissatisfied. I was constantly chasing them for updates, and when they did respond, it was always with vague, AI and unhelpful answers.To make matters worse, the software they eventually delivered was riddled with bugs and glitches. It was virtually unusable and fell far short of the promised functionality. The quality of their work was shockingly poor, indicating a complete disregard for their customers' satisfaction.When I tried to address these issues and request a refund, I was met with nothing but silence. They conveniently ignored my emails and phone calls, leaving me in the dark and feeling helpless. It has been over 18 months, and I am still fighting tooth and nail to get my hard-earned money back.This company's unethical behavior and lack of integrity are utterly disgraceful.

Minpunten:

Their lack of professionalism and poor communication were evident from the beginning. The project was plagued with delays, missed deadlines, and countless excuses, leaving me frustrated and dissatisfied. I was constantly chasing them for updates, and when they did respond, it was always with vague, AI, automated email templates and unhelpful answers.To make matters worse, the software they eventually delivered was riddled with bugs and glitches. It was virtually unusable and fell far short of the promised functionality. The quality of their work was shockingly poor, indicating a complete disregard for their customers' satisfaction.When I tried to address these issues and request a refund, I was met with nothing but silence. They conveniently ignored my emails and phone calls, leaving me in the dark and feeling helpless. It has been over 18 months, and I am still fighting tooth and nail to get my hard-earned money back.

The Rolls Royce of Online Course Delivery

Opmerkingen: While Kajabi will position and advertise itself as the "one and only platform you need" its expertise is what it started out with, which is online course delivery. Since it has introduced email marketing, checkouts, landing pages, website builder, membership programs and I believe in podcast hosting, but all of that is pretty basic and while it does the job, you are better served using other options. That being said, when it comes to hosting online courses, and wanting to share your expertise with your audience, no one does it better. Kajabi is more expensive feature for feature when it comes to what else is out there, but Kajabi does it the best and it's worth the premium. I have no intention of switching to anything else. It hosts my demo classes, free classes, full out programs and has helped me in growing my business. My clients love the ease of use, layouts, and of course the Kajabi Mobile App.

Pluspunten:

Kajabi hands down is the best of the best. The different templates, organization and layout of content makes for easy user consumption.

Minpunten:

Could do better with landing pages, checkouts, and membership programs.

Better than most, but room for improvement

Opmerkingen: I switched to Kajabi from Teachable. I was very unhappy with Teachable and did not have the time to create content on my own business website. I have created more than 10 separate products with this platform and at times it has a steep learning curve. The UI looks fantastic and very professional. I love how easy it is to add basic content to a product, but wish many of the menus talked to each other much better. The workflow is often very disjointed when creating a new product. I wish they would fix this aspect. If the flow was better and there were more in app capabilities for basic data analysis (e.g., assessment results without needed a separate download), that would be amazing.

Pluspunten:

I enjoy how easy it is to create, upload and organize content for a given product. I also like the progress monitoring capabilities.

Minpunten:

I am incredibly frustrated by the assessment aspect of this platform. It is extremely limited. It is hard to see results from assessments and difficult to set them up. You have to create your assessment before you can add it to a course instead of creating it while you are working on a course. It is a completely different menu. It is also incredibly hard to get assessment results.

Great all in one platform for website and learning content management

Pluspunten:

The website builder is great. I love the plug-and-play options and a suite of simple clean templates to choose from.

Minpunten:

If you are a novice in the space you may find it challenging to know what to search for in Kajabi University. But once you locate the information, it is detailed and answers the question.

Kajabi Rocks!

Pluspunten:

The ease of use to create pages and opt ins, and easy design.

Minpunten:

The email and contacts CRM is pretty basic, but still does the job. If you want a higher end one you'd have to go separate, but I like that it works all together with my Kajabi system, so I'm happy for now.

Great Product for Coaching Products

Pluspunten:

I like that Kajabi continues to improve and grow the features of the platform on a daily basis. They value customer feedback a lot.

Minpunten:

If a feature is lacking such as drop-down menus you have to send in an inquiry for the development team to consider and it could be over a year before this feature is added or updated if it didn't already exist.

Use This Popular App to Keep All Your Courses in One Place.

Opmerkingen: Overall it's been good and updated consistently.

Pluspunten:

I can keep multiple courses from many different people in one place. I like the app and its ability to give me updates on many different courses.

Minpunten:

Sometimes the app would not close an open course playing if I locked the screen, but I don't know if this was the course or the app related.

Kajabi is great if you already have a great community and you can hire someone to do your website

Opmerkingen: I've had it for more than 11 months and I don't think Kajabi is for people who are trying to build community, it's great if you currently have one, but not great for beginners. There is no customer service unless you pay the top tier monthly subscription

Pluspunten:

Building a community instead of using a private Facebook group

Minpunten:

Kajabi is great if you already have a thriving community, and a website builder, but if you are fairly new to building a community with no website designer this isn't the app to start with. FitBudd has been a better option for me instead of Kajabi.

Great tool for quickly developing landing pages and lead capture forms

Opmerkingen: We love Kajabi. We initially inherited our first suite of Kajabi pages through a marketing collaboration, but very quickly realized how easy the system is to use. We have stuck with it ever since.

Pluspunten:

Kajabi makes it very easy to design great looking pages in a snap, even if you aren't a graphic designer.

Minpunten:

While Kajabi has TONS of power it is sometimes difficult to get pixel level control of pages and forms.

Makes running an online biz a breeze

Opmerkingen: We're so happy to host our course and membership on Kajabi and will stay with them for years to come. So beautiful and clean looking.

Pluspunten:

Years ago when we started out, my husband was trying to build our website from scratch using Wordpress plugins. He was pulling all nighters and pulling his hair out...but still was falling behind deadlines and the site looked like crap. Enter stage left, Kajabi, and all our problems were solved. INSTANT profressionalism given to us from their fresh and clean layout and look.

Minpunten:

The ONE con I've got is that they don't have any way for the community to really engage inside Kajabi. So our course students and Academy subscription members aren't engaging inside it...and we have to use Facebook instead, which I think we all have a love/hate with these days.

Jack of All Trades - Good at Most

Opmerkingen: I don't have to hack together a million different services or pull my hair out trying to make it all work myself. It's all there, and the support is fantastic.

Pluspunten:

The best part of Kajabi is that everything is under one roof. Email, landing pages, sales pages, shopping cart, website, blog, marketing funnels, online courses. It's all there in one system. VERY NICE. And you know what, Kajabi does a pretty good job at most of these functions, and they're always improving or adding more features. But what almost always amazes me is the live customer support. They offer 24/7 live chat, and the longest I've ever had to wait (and I've chatted at all times of day and night!) is three or four minutes, once. Every other time (and there have been many!) I'm almost immediately connected to someone. And these people are awesome. They will get you the answer, help you troubleshoot your issue, and even tinker around with some options/coding on the page to make it work if you're trying something a little more custom and can't quite get it to work right. Seriously. The support staff is top-notch!

Minpunten:

Like I said above, it does everything. But it's not the best at anything. It's got email, but there are some things that are still easier (or possible) on MailChimp or ConvertKit that aren't on Kajabi. It does online courses, but there are some features (like gamification or completion certificates) that it doesn't do. Now, I am a bit of a power user and want to customize and make things do what I want them to do. For most people, I think they'd be pretty happy with Kajabi and never really run into something they can't do. And they really are adding features all the time (like cart abandonment emails which just got added a week or so before this review!)

Great Platform

Pluspunten:

This is a very good platform for the coaching industry. Between managing leads, creating emails, creating landing pages, and charging for products, it all works great.

Minpunten:

I’m realizing I personally need less and less, so the price point can sometimes be high for me to just utilize a landing page. But that’s really a personal issue.

Everything in one place

Opmerkingen: Easy to set up. I used to create my own website using HTML. Kajabi makes it super easy with their templates to drag and drop things into position and all the pages connect - plus I can create pages that are not in the navigation so I love that too. Super easy to create courses too. Customer service is amazing, their Facebook group is filled with all kinds of entrepreneurs, questions asked and answered by experts and newbies.

Pluspunten:

I've used Kajabi for about 6 years for my website, course delivery, and membership. Everything I need is in one place with a seamless connection. It means I no longer need to pay for external things like landing pages and video hosting.

Minpunten:

There are still improvements that could be made on the cart, email system, and flexibility of landing pages. Consequently, I use some other apps as add-ons. I'd also love more templates.

I abandon my kajabi account

Opmerkingen: It’s too expensive for beginner and don’t have course yet plus if you not tech savy, I end up spend morethan 4 month paying expensive suscription and buy 600$ custom template and I give up after that, because I need more time to build my course but desperate paying expensive bill every month. I was about to cancel my kajabi but I will losing my 600$ customs template there. So i pay 20$ to post-phone my account. Because i found new course builder cheaper and robust. I still want to comeback in kajabi one day when My courses growing.

Pluspunten:

One stop platform Good for advance course creator

Minpunten:

Difficult for beginner and not tech savy Template Not much option, and the one provide is not eye catching. For first launch course not recommended.

Top-notch technology and customer service

Opmerkingen: If you enjoy the quality and customer service of Whole Foods and Amazon...Kajabi has a very similar culture. Working with them has been one of best business choice we've ever made.

Pluspunten:

If you are not tech savvy (can't code) but you appreciate and need technology to run your business...this is it. Its all is one place. I get all my answers immediately or within 24hrs...which is remarkable!

Minpunten:

There are still some limitations. CRM to be fully developed and other customizations. Not a deal breaker since they are always looking to improved.

Do online business with ease

Pluspunten:

Kajabi is an online business portal for small businesses (primarily) that provides them with everything they need at a single place to do business over the internet. You can create funnels, use emails, manage your CRM, and so on. It is primarily a great platform for people who are interested in selling online courses. This is one area Kajabi has been recently working on a lot. There aren't many tools that will let you sell online courses with this much ease. As a business owner with minimal experience with marketing, funnels, landing pages, contacts, etc. you'd love Kajabi. It takes the pain out from a business owner's life. No integrations, no dealing with APIs, you get everything with one tool and that's a great benefit.

Minpunten:

First, it is expensive especially when you compare it with its competitors. Second, since it does a lot of things so you get a bit of everything which is something that business's don't like as they scale.

Kajabi Has Limits

Opmerkingen: Overall I'd give Kajabi a positive rating, but I'd be willing to consider other options.

Pluspunten:

I love using Kajabi compared to Leadpages, mostly because Kajabi has a less-complex WYSIWG editor. Overall it's fine.

Minpunten:

Myself and my team dislike that some tasks seem unnecessarily repetitive, such as adding in yes/no to assessments.

Great for Businesses Portal Access

Opmerkingen: It allows businesses of all sizes, most specifically bigger companies that have ample clients needing access to multiple resources of information. So awesome!!

Pluspunten:

This product offers ease for companies that have multiple products needing to have portal access where they can house information, webinars, calendars, etc. Super easy to use. Clients love that they can go to one place to access all the info they need.

Minpunten:

You can't company a project and all it's contents into a new project. You have to manually add it all over again.

My new favorite business tool!

Opmerkingen: I signed up for Kajabi when I began to transition my business from client-based to teaching online trainings and courses. It is exceptional for those offering value to their followers/students through lead magnets, trainings, and courses. It is easy to learn how to use and their customer service via chat is outstanding. As both an instructor and a student who has taken courses via the platform, Kajabi is the best experience by far. Their email management system has some catching up to do when comparing it to other tools, but it is clear they are on the path to improve it. I can't recommend Kajabi enough.

Pluspunten:

The multiple options for creating content from freebies to mini trainings to online courses. Their customer service is also excellent.

Minpunten:

Their email system is a bit behind the curve in regards to options and functionality, but they are on the path to catch up with other options.

KAJABI - GOOD FOR AESTHETICS, BUT COMMUNITY NEEDS TO BE BUILT ELSEWHERE

Opmerkingen: If I only wanted to showcase videos, I'm okay with it. The UX/UI is pretty good. If I want to build a business on it, not so much.

Pluspunten:

I really appreciated the look of Kajabi products. Many people can design out the site and make it look very professional.

Minpunten:

There are sevearl: 1. Monthly $100+ cost. 2. No ability to hid the comments from certain folks. One course I had was all about sharing their vulnerabilities. There was no way to hide JUST THAT ONE person's comment and make it their own journal process. Instead it was an all or nothing type of ordeal. All comments shown, or no comments. 3. Their chats are horrible. Most of their customer service reps are outsources and I've had over 20 conversations that led to me being extremely frustrated as they often did not have the critical thinking skills or just was too unmotivated to help the situation. 4. No opportunity to really have community groups within the software. I want to track people in groups in a way where I can have live conversations or some sort. 5. You will need a Kajabi specialist to help you create the site (which costs more money) if you actually want it to look nice.

All-in-One for courses, website, marketing pages, payment receipts

Opmerkingen: Overall experience is very good - huge timesavers in the long run by having everything connected.

Pluspunten:

Once you get things set up the first time it is really easy to copy and reuse for the next set of courses. I really like all the built-in templates for the webpages and offers. It makes it very easy to optimize for mobile viewing! Love that customer support is always available. If I forget that I started a chat (I'm a multitasker) they will email me to make sure I get my questions answered.

Minpunten:

The learning curve is a bit steep, we needed to hire a web developer to get us started. Once you understand the terms and processes it becomes much easier. (and there is always chats with support to help)

Easy to use, great customer service

Opmerkingen: Assisting with an online course, been able to grow sales with greater functionality of Kajabi.

Pluspunten:

I like how simple it is to use Kajabi - you don't have to be a designer to have a great-looking website. Customer service is top notch - quick response and through answers.

Minpunten:

Sometimes you run into design features that don't yet exist but you wish they did - customer support lets their development team know of any suggestions for improvement. Would be great to have more products available without having to upgrade to a higher payment plan.