airSlate SignNow reviews

signNow is one of the best online electronic signature software.

Pluspunten:

I used signNow to sign and digitally verify legally binding documents. I am very satisfied with the ease of use of this service. It is fast, easy to use, and works on any device. I particularly like the electronic signature feature, which has allowed me to sign documents quickly and easily. The email sharing feature is also very convenient for sending documents to third parties. The signature status has allowed me to easily track the status of my signed documents. The document and form management is also very convenient for organizing my documents. The alerts are also useful in keeping me informed of important updates. I highly recommend signNow to anyone looking for an easy-to-use and efficient digital signature service.

Minpunten:

Apart from a few connection problems, I haven't encountered any major problems with this package.

Simple and affordable.

Opmerkingen: I have been using SignNow for over 10 years, back when it was Cudasign. I never have to walk my clients through the signing process, they always figure it out easily.

Pluspunten:

Easy for my clients and tenants to use, can fill out straight from their mobile phone, get a pdf once completed.

Minpunten:

Creating templates is difficult on a mobile device

I don't think they have a Support Team

Opmerkingen: Terrible experience. I never write reviews but I did in this case because the treatment was so bad

Pluspunten:

None, they didn't respond to my requests to cancel the service

Minpunten:

Their Support team is terrible. Its noon on the east coast and nobody is even working to help customers. I requested to cancel my account, they didn't cancel it.

Decent Digital Signature, but Not the Best Out There

Opmerkingen: Our business implemented SignNow via API with our proprietary CRM. We enjoyed the feature as it worked, but there were many flaws with the API including expiring keys, and some connection downtime.

Pluspunten:

airSlate SignNow was a helpful tool for our business because it allowed for digital signatures, which helped take our business in the virtual world.

Minpunten:

I least liked SignNows customer support. Whenever we had an API issue, we had to go back and forth via email with their admin team to get it resolved. I would have preferred a phone call.

Happy with product

Opmerkingen: Overall great! Competitive pricing compared to DocuSign

Pluspunten:

It’s easy to use and convenient to sign things on the fly

Minpunten:

The thing I like least is that sometimes it’s glitchy or hard to make any edits after the fact

A satisfied client!

Opmerkingen: I wouldn’t want to use anything else. This does exactly what I need for work.

Pluspunten:

The ease of signing forms and creating pdf documents for every day work things.

Minpunten:

The font sizing can be difficult and sometimes the placement of things are slightly off when a pdf is created

SignNow For the WIN!!!

Opmerkingen: I like the overall experience when using SignNow, it's easy to navigate once you are on the site.

Pluspunten:

I like the experience of navigating through the app and getting the information that you need.

Minpunten:

I Don't like how long the app takes to open up.

Review of Sign Now

Opmerkingen: Good it easy to use, I like the simplicity

Pluspunten:

Ease to sign documents and maneuver . Saves time

Minpunten:

I should be able to cut an past from a list of most common words instead of texting it over and over

Love SignNow

Opmerkingen: We've been using it for years, through multiple owners, and it keeps improving.

Pluspunten:

I love that I can group multiple documents together rather than combine them into one PDF file. Many government PDFs don't allow editing. I love that I can password-protect documents for extra security. I love that I can copy a message from the first recipient to all the others, so I don't waste time copying and pasting it into each one.

Minpunten:

I don't dislike anything. I originally started using SignNow for personal use, and I liked it so much, we adopted it at work.

Very good indeed

Opmerkingen: Easy to use, self explanatory not too easy to manipulate on the page

Pluspunten:

That you can accommodate for the size and also change easily the very AION of the signature

Minpunten:

Moving the signature around is a bit combersom

SignNow Helped Eliminate Lag Time in Contract Signing

Opmerkingen: Overall our experience has been great, and I enthusiastically recommend signNow. The primary function of the software is great - we can easily add fields and get documents sent off for signature, and have had no complaints or concerns from users on how to complete their online signatures.

Pluspunten:

SignNow gives us the ability to conduct business online, which became critical during Covid-19 and, frankly, helped push us more fully into the digital age. Our clients love being able to review and sign documents from home, and we've saved a considerable amount of lag time between creating documents, mailing them to the clients and having them sign or mail them back. Half our younger generation clients don't have printers, or scanners, but are quite happy to sign online, and with signNow, so are we. The software is super easy to use in adding signature and other fields, and gives all parties copies of the executed documents, which saves us another step on the back end too.

Minpunten:

There are multiple tiers of product available, and we've chosen the lowest tier. The features we like least may be available in the premium package options, so take this with a grain of salt. But I would like to have clients able to upload documents. To have the software remember past customer's names, not just emails (we have to manually type them in, each time, right now). To customize the subject line of messages. To upload word docs and separate PDFs into one signature item, vs having to PDF and merge prior to uploading.

SignNow was not a good move for my business.

Opmerkingen: As a small business owner, I do not recommend this program for high traffic forms.

Pluspunten:

The only thing that was acceptable from SignNow was the customer service support. Every time I needed to speak to customer support there is no doubt that I was able to get a hold of them

Minpunten:

What I did not like about SignNow was that for any feature that should be included you would have to pay an additional fee. The fill-in-the-blanks did not line up at all with the original wording, you cannot create a document from scratch you can upload pre-created documents. When sending the document for signature, some recipients did not even know who was sending the document for a signature because it did not say your business name only the email address. If I was a SignNow partner and since I used the program for so long I could easily tell them what they can fix.

Great value for cost

Opmerkingen: digitizing the signing process. saving paper and time and adding convenience to our clients.

Pluspunten:

when it works as planned, it offers a lot of convenience to our business. every transaction in our industry requires about 20 pages of investor disclosures and signatures. SignNow allows clients to easily complete this process from their computer or mobile device. saves a lot of time, saves a lot of trees, and both our office and client get a PDF Copy when complete.

Minpunten:

sometimes there appear to be technical glitches where it does not work as planned. usually we just have to wait till SignNow has update a fix and then works again as expected. but this is sometimes and inconvenience. if this is resulting from user error on our end, I would to know and be put in touch with a training person so we can address this.

Easy Electronic Signing With signNow

Opmerkingen: With signNow, signing is easy, fast and secure. It is the best and I recommend it

Pluspunten:

I like the document management features It makes electronic signing easy and fast I like that it supports mobile devices usage It is highly secure and allows multiparty signing

Minpunten:

We have been using signNow successfully and its has worked without much challenges. No regrets whatsoever

life keeps getting better....

Pluspunten:

I love how a "signnow" has made it possible for people like to be more effecient.

Minpunten:

There is not a single thing I could say negative about this product.

Good Service, Competitive Pricing

Opmerkingen: Simple to use and provides convenience for clients

Pluspunten:

Ease of use after learning, Cleints enjoy service as well

Minpunten:

Tech support was hit and miss at first during learning curve

Great digital signature tool

Opmerkingen: All in all, had a nice experience with signNow and would recommend it to mid size businesses.

Pluspunten:

I absolutely love signNow because it has lots of templates of digital signatures. I can also easily create my own signature.

Minpunten:

None at all, I have not seen even a single flaw while using this masterpiece. Extremely simple to operate.

Easy to use

Pluspunten:

I like the convenience and it's very easy to use on the phone

Minpunten:

Nothing I'm very happy with this although I only used it one time

Perfect for people with low volume of e-signatures

Opmerkingen: We've had a great experience. However, they changed their plan design and when doing so, it bumped me out of phone support and down to email only support.

Pluspunten:

SignNow is affordable yet give some very advanced features. My favorite feature is where you can create a link for people to access a reoccurring form to fill out. This is very helpful when selling insurance over the internet. People come to my website and buy insurance without me involved.

Minpunten:

Simple tasks such as selecting multiple documents at once or deleting batches of documents isn't available. You would think something this simple would be included. Perhaps they will add this in the future.

SignNow is a life saver! Convenient, easy to use... my clients love it!

Pluspunten:

With buyers and sellers all over the country and the globe, being able to sign listing and purchase agreements electronically is a must. SignNow is convenient, easy to use, and my clients love it. Being able to use the app on my mobile device has changed my business for the better. I will never look back!

Minpunten:

If I could change one thing about the software, I would add an auto-populate setting on iPhone to where you wouldnt have to type in the destination email address every time. If the contact isnt in your existing phone book, you have to type in the email address manually. Thats fine, but its easy to transpose a letter or number and then have the incorrect signer.

Sign Now for 100's of Contracts

Pluspunten:

The price was the biggest factor in going with Sign Now. As a new company, we needed the most cost-effective way to send out our contracts.

Minpunten:

Up until recently, I would have given 5 stars across the board. My company celebrated our 1 year anniversary and with that came contract renewals. This is where Sign Now has lost stars for me. They don't have a way for a business to look at the contract date signed without going into each one and researching. I have 300 contracts renewing with multiple dates for renewals over the next few months. I would love a feature where we could see the email we sent the contract to and the date the contract was signed in a spreadsheet format. When I reached out about this issue they seemed stumped themselves. In my industry we will send out thousands of contracts a year and we need a system to keep up with who signed and when. At this time my staff is having to update an excel spreadsheet.

Easy to use, Simple interface, and of great value for your money.

Opmerkingen: The best to close a deal really fast.

Pluspunten:

Makes working on deals easier, and very fast. I also like the authentication aspect, which make it legit and secure to use.

Minpunten:

The product is great and worth the price even though it is a bit high.

Great alternative to docusign

Pluspunten:

This software works the same as docusign but It’s more straightforward.

Minpunten:

Some features could be improved such as when signing a document, the pop-up boxes will cover up words on the document that I need to see in order to fill out correctly.

Awful support and inadequate instructions

Opmerkingen: Frustrating not being able to get any support whatsoever. They will probably say, "Oh he had a trial account." My response: If you prohibit trial users from accessing support how can they adequately *try* (as in "trial") your product? A "trial" means I have the opportunity to explore and experience all aspects of a online service. If I (presumably) must pay first before I can access any kind of support, why offer a trial? You have many competitors, so it's not like potential customers can't just delete their SignNow account and find a better product/service. That's what I did.

Pluspunten:

Nothing. I tried to use it three different times but the instructions were practically nonexistent, or if available, the company does not make it easy to learn how to use their product. I'm sure they will say, "But look, watch this video or read this KB article, etc." But if a customer has to search, not find what they need, then go to reach out to support only to find that there is no support, a post-hoc explanation does not do me (or other customers) any good.

Minpunten:

Zero support. Your only option is "SignNow University" where you can search in vain for answers to your questions. No support chat. No support phone number. No support email address.

Cost effective and intuitive

Opmerkingen: Seamless.

Pluspunten:

The price is ridiculously good value for money, particularly if bought with PDF Filler. Adding signer roles is intuitive and can be done in sequence and on selected fields.

Minpunten:

The automatic detection of fields from imported files sometimes fails. More font options on created fields would be a nice to have.