Over GetResponse

GetResponse E-mailmarketing is gemaakt om je te helpen meer leads en meer omzet te krijgen met minder stress.

Meer informatie over GetResponse

Pluspunten:

It has a simple to use autoresponder and newsletter feature. It has 24/7 live support chat and you can get help anytime.

Minpunten:

Getresponse do have two problems i think they should look at. The loading time is slow.

Beoordelingen van GetResponse

Gemiddelde score

Gebruiksgemak
4,0
Klantenservice
4,0
Functies
4,1
Waar voor je geld
4,0

Waarschijnlijkheid van aanbeveling

7,2/10

GetResponse heeft een totaalscore van 4,2 van 5 sterren op basis van 352 gebruikersreviews op Capterra.

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Reviews filteren (352)

Marre
Mede eigenaar in Nederland
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Vooral niet aan GetResponse beginnen

2,0 vorig jaar

Opmerkingen: Ik zou het gebruikt van GetResponse ten zeerste afraden. Vanaf moment 1 belanden onze nieuwsbrieven in de spam. Wij hebben toen contact gehad met GetResponse hoe we dit kunnen verbeteren. Omdat dit bij onze vorige nieuwsbrieven via Mailchimp niet het geval was. Hun graden toen aan om een code toe te voegen aan ons domeinen. Dit heeft het nooit opgelost, sterker nog wij waren volgens GR het probleem.. GetResponse dwong ons vervolgens bepaalde aanpassingen te maken in onze nieuwsbrief. Ja, ze dwongen dit want ons account werd namelijk gewoon geblokkeerd. Uiteraard stonden we hier open voor want wij hoopte ook op een oplossing, echter was de toon en manier hoe dit werd opgedragen was niet oke! We hebben allen aanpassingen en aanbevelingen gedaan. Echter is vorige week ons account definitief gesloten.
- We hebben betaald voor een jaar maar hier maar 4 maanden gebruik van gemaakt. De overige maanden krijgen we niet terug want dit zou ergens in de algemene voorwaarden staan opgenomen. Terwijl kun ons account hebben geblokkeerd.
- Alle data mbt verstuurde nieuwsbrieven zijn we kwijt, want hier willen zij geen inzichten meer in geven.
- We mogen geen back up meer maken van nieuwsbrieven die al klaar stonden om verstuurd te worden.
Kortom ik zou echt een andere partij! Deze partij is niet klantvriendelijk, niet oplossingsgericht en denk absoluut niet mee in oplossingen.

Pluspunten:

Drag and drop vormgeving van nieuwsbrief is erg fijn.

Minpunten:

- Extreme onvriendelijke klantenservice. - Veel nieuwsbrieven belanden in de spam (hier hadden wij met mailchimp geen last van). - Willen niet meedenken in oplossingen, maar dingen je bepaalde aanpassingen te doen in mailinglijst en nieuwsbrieven, zonder dat hier een bepaalde motivatie over gedeeld wordt; - Je account wordt geblokkeerd zonder overleg of contact, - Je account wordt verwijderd zonder overleg of contact, waarna je alles kwijt bent: gemaakte content en data die je hebt verzamelt over je nieuwsbrieven. - Wij hebben betaald voor een jaar, na 4 maanden willen we eigelijk allemaal niet meer met elkaar samenwerken. De resterende maanden krijgen we niet terug. - Alles wat ze doen is zogenaamd geaccepteerd omdat dit in de algemene voorwaarden staat, maar in werkelijk is het onredelijkheid en niet klantvriendelijk.

Overwogen alternatieven: ActiveCampaign

Redenen om voor GetResponse te kiezen: Ik zou het gebruikt van GetResponse ten zeerste afraden. Vanaf moment 1 belanden onze nieuwsbrieven in de spam. Wij hebben toen contact gehad met GetResponse hoe we dit kunnen verbeteren. Omdat dit bij onze vorige nieuwsbrieven via Mailchimp niet het geval was. Hun graden toen aan om een code toe te voegen aan ons domeinen. Dit heeft het nooit opgelost, sterker nog wij waren volgens GR het probleem.. GetResponse dwong ons vervolgens bepaalde aanpassingen te maken in onze nieuwsbrief. Ja, ze dwongen dit want ons account werd namelijk gewoon geblokkeerd. Uiteraard stonden we hier open voor want wij hoopte ook op een oplossing, echter was de toon en manier hoe dit werd opgedragen was niet oke! We hebben allen aanpassingen en aanbevelingen gedaan. Echter is vorige week ons account definitief gesloten. - We hebben betaald voor een jaar maar hier maar 4 maanden gebruik van gemaakt. De overige maanden krijgen we niet terug want dit zou ergens in de algemene voorwaarden staan opgenomen. Terwijl kun ons account hebben geblokkeerd. - Alle data mbt verstuurde nieuwsbrieven zijn we kwijt, want hier willen zij geen inzichten meer in geven. - We mogen geen back up meer maken van nieuwsbrieven die al klaar stonden om verstuurd te worden. Kortom ik zou echt een andere partij! Deze partij is niet klantvriendelijk, niet oplossingsgericht en denk absoluut niet mee in oplossingen.

Redenen om over te stappen op GetResponse: Drag and drop functie was heel fijn, intergratie met lightspeed en mooie functies mbt emailmarketing.

Reactie GetResponse

vorig jaar

Hi Marre, We are sorry to hear that our support team has not met your expectations. Deliverability is influenced by multiple factors. I would advise you to contact our Deliverability Team via the Support team, as each case is treated individually and requires a separate investigation and consultation in order to provide maximum efficiency and to ensure that our Customer's goals are met. An immediate termination of an account can only happen for reasons clearly stated in the Terms of Service. The deletion of an account only occurs when the account is unpaid and inactive for more than 90 days. Regarding the data backup, we can generate and provide such a back-up file on user's demand via chat or email, if the account still exists. By purchasing and using GetResponse you have accepted our Terms of Service. Violation of those has resulted in the closing of your account and as per our Refund Policy and GetResponse being pay-as-you-go type of service, the refund wasn't issued. -Taylor

James
James
Founder in Maleisië
Geverifieerde LinkedIn-gebruiker
Managementconsulting, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Beginner Email Marketing Tool

5,0 vorige week Nieuw

Opmerkingen: Overall, GetResponse is a great tool. Can't go wrong if all you want is to send emails either on autopilot or broadcasts or automate the process.

Pluspunten:

I loved the 500 free subscriber plan and also how easy it is to set-up marketing automations. I love the ability to send broadcasts at the best time the recipient would open them. No need to worry about time-zone issues. Moreover, you can re-send emails on autopilot if the email is not opened after a few days and send other emails based on the contacts behaviour. Their pricing is also very competitive. Segmenting the lists is easy too.

Minpunten:

Disappointed that they didn't have the feayure to track website visits from the emails sent. I think the non-email/CRM features like webinars and website builder tend to dilute the focus on email marketing. Can't be everything for everyone.

Reactie GetResponse

2 dagen geleden

Hi James, We're so glad you're enjoying GetResponse and the email marketing tools. Thank you for taking the time to leave a review. We appreciate it! -Abbie

Deanne
Manager in VS
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Get Response Autoresponder Review -The Tool For You In 2022 And Beyond

5,0 2 maanden geleden Nieuw

Opmerkingen: My overall experience so far has been very good. There is a wide range of templates to choose from for your emails which makes it easy to design your emails with more confidence. I really like the software and it meet my needs as a small business except the no telephone support. Overall I recommend GetResponse as a trusted platform that provides high email delivery rate to your subscribers.

Pluspunten:

1. I liked most with GetResponse is the delivery rate. They consistently score a higher deliver y rate than most other platforms and it is good the know that the emails are reaching the intended clients. 2. For a beginner, it is easy to use the different components especially when setting up an autoresponder campaign. The steps are logical and easy to setup plus produces a more sophisticated and easier to segment your email list. 3. The free plan can be used to test the platform and tools to decide if this is the right platform for your use before you commit fully. The free plan works with up to 500 subscribers and give access to a wide range of tools.

Minpunten:

1. The biggest drawback - there is no telephone support. Even though there is a live chat feature, there are instances where it is easier to troubleshoot a problem over the telephone instead of live chat.

Reactie GetResponse

vorige maand

Hi Deanne! Thanks for taking the time to leave such a great review. We appreciate all the detailed feedback because it helps us improve! -Taylor

Sebastian
Automation / Conversion Specialist in Polen
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Haven't launched integrations for moths despite highest package.

3,0 vorige maand Nieuw

Opmerkingen: SaaS depends on business value and appropriate experience with the customer. Past six months I tried to set Getresponse to work with ecommerce database. While most of the time Getresponse spent on fixing paid integrations. Integration is still being fixed. During testing the system charged us for duplicate contacts. Getresponse team decided to consciously deny the refund. Arguing that customer should know very technical details about the application. All while from the start the customer stated that they wanted to avoid false and duplicate charges. In my opinion a competivive SaaS service should not blame the customer for inadequacies of the system but take responsibility for making the customer reach their business goals with an appropriate experience. Duplicate detection and import pause/confirmation if an import treshold has been reached are not hard to implement. I am obliged to not recomend Getresponse to customers with major databases, customers interested in less popular/sureproof funcions of Getresponse and those requiring advanced support assistance.

Pluspunten:

Ui is clean and simple. Haven't been able appreciate more due to integration issues.

Minpunten:

No mechanisms preventing charges for duplicates and customer team focused on keeping the undeserved money despite software issues, not focused on the business success of the customer.

Reactie GetResponse

vorige maand

Hi Sebastian, Thanks you for taking the time to share your feedback with us. I would like to look into this further. If you're open to that, please send me an email at [email protected] -Taylor

Tolu
Tolu
Digital Marketing consultant in Nigeria
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Surely the best email marketing app for internet marketers

5,0 2 maanden geleden

Opmerkingen: I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use. What's most important for me is that my mails get to my contact's inbox and GetResponse makes sure of that. I do feel there are more features now on the app than I need and it is quite very good. I can easily clean my list and remove contacts that no longer respond or open my mails. The landing page builder and the website builders are good though I rarely use them.

Pluspunten:

Very easy to understand, very good UI. Creating newsletters and autoresponders is quite very easy There are lots of newsletter templates to use for your email marketing Send as many mails as you want to as much as 1000 contacts free of charge Now comes in with automated sales funnels, landing page builders, website builders, etc Support is the best, very fast and most often helps with whatever issue you have.

Minpunten:

I do not have any issues using this software. It has worked perfectly for my purpose so far.

Overwogen alternatieven: ConvertKit, Kartra, Builderall en Sendlane

Redenen om voor GetResponse te kiezen: Cost less and does just as much or even far better than they do

Overgestapt van: ClickFunnels, Builderall en AWeber

Redenen om over te stappen op GetResponse: Better pricing, better features, better support.

Reactie GetResponse

vorige maand

Hi Tolu! Thanks for being a GetResponse user. We greatly appreciate the detailed feedback! -Taylor

Jim
CEO in VS
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great Email Marketing Software

5,0 4 weken geleden Nieuw

Opmerkingen: I have had a great experience with Get Response Customer Support being VERY patient with me. I have increased my sales with GetResponse as I am able to follow up with my Customers on going.

Pluspunten:

This software was simple to integrate to the Marketing programs I use. It is critical for my outreach for marketing in an effective way. I would highly recommend GetResponse for the Affiliate Marketer.

Minpunten:

My least favorite aspect of GetResponse is that when I am creating a new marketing email, it is not "easy" to see what days I already have emails scheduled for. I have to actually open a new window, then go back to the marketing page and look. Rather than it being readily avaialble when releasing a new email.

Overwogen alternatieven: AWeber

Redenen om voor GetResponse te kiezen: Aweber kept putting a send hold on my Account. My messages were not reaching my clients. I have not had that problem with GetResponse. Also, GetResponse is more "friendly" to the Affiliate Maketer.

Overgestapt van: AWeber

Redenen om over te stappen op GetResponse: More friendly toward Affiliate Marketers

Reactie GetResponse

3 weken geleden

Hey Jim! Thanks for taking the time to leave your feedback. We are happy to hear that you've had a great experience with us so far! - Abbie

Stephen
Stephen
MD in VK
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

I hate marketin - but GetResponse makes me smile as I do the job I hate!

5,0 3 weken geleden Nieuw

Opmerkingen: I love it, what can I say, I'm happy to pay the low price for using such a great marketing solution. Everything in the one place - whats not to like?

Pluspunten:

The well-laid-out interface with the help of videos when if you need them means that getting started and becoming a professional in the marketing quality production stakes is easy.

Minpunten:

OK, so there are some features that I would like to have included in the lower and middle options, in other words I'm focused on my marketing budget and want more still for the same price!

Overwogen alternatieven: MailerLite en Sendinblue

Redenen om voor GetResponse te kiezen: GetResponse is easier to use, and has better templates and better support.

Overgestapt van: Mailchimp

Redenen om over te stappen op GetResponse: I have tried so many products in this arena over the years and this one is the very best value for money - with results that don't look cheap. Whats more, unlike other drag and drop email marketing solutions, this one doesn't mess up your emails because of software issues.

Reactie GetResponse

3 weken geleden

Hi Stephen, We are so happy to hear you are loving GetResponse so far! Thanks for taking the time to leave a review. - Abbie

Geverifieerde reviewer
Partner in India
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

10/10 Cust. Support. Superb featurers BUT "zoho" and "wordpress genesis" users beware

4,0 2 maanden geleden Nieuw

Opmerkingen: Good marketeers in their team but the techies are not on par

Pluspunten:

10/10 for 24*7 customer support! All marketing features are TOP-notch

Minpunten:

For me, the love-hate in the "zoho-getresponse-WordpressGenesis" triad was a pain. Got us de-motivated and 2 months behind schedule and finally (Against our desire) to use custom programming!

Overwogen alternatieven: Constant Contact, Mailchimp en AWeber

Redenen om over te stappen op GetResponse: It met all criteria needed at that time and came highly recommended by a top affiliate marketeer

Reactie GetResponse

vorige maand

Hi there, Thanks for taking the time to share your feedback with us. I have shared this with the team so we can continue to improve. -Taylor

Hussain
Sales and Marketing Specialist in Duitsland
Levensmiddelen- en drankenindustrie, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GetResponse is your pure and whole email marketing platform!

4,0 2 maanden geleden Nieuw

Opmerkingen: When it comes to email marketing, GetResponse is what really helps you in getting a response from your clientele and potential clients. It is catchy, quick, smart, and genius in its field. I personally recommend it to people who are looking for a reliable platform both money and quality-wise. It is a good platform that helps you with your email marketing overall. It can create an immensely positive effect on your company if used rightly, you just need to trust me on this and go get one for your betterment! So, if you are looking to get a better response, GetResponse is your savior!

Pluspunten:

GetResponse is your pure and whole email marketing platform, you can have your customized mailing lists which will be helpful in sending newsletters to the masses with a few clicks. Your email marketing game will be up and simple with this one on your side. There are tons of email templates to choose from and I like its auto-responder option as the best roofing among all.

Minpunten:

We love GetResponse. It is amazing and simplifies our job. There is a thing that I noticed could be improved for even better results. The split testing feature is a bit outdated or you can say limited. The customization here is less and you are just stuck. This really needs critical care. I could say that the platform itself is quite easy to understand, even if there is an issue we can sort it out here but when it comes to getting help from them directly it is quite not possible unless you are using their extremely elite plan which is a bummer if you are stuck somewhere.

Reactie GetResponse

vorige maand

Hi Hussain! Thanks for taking the time to share this detailed feedback. I have shared it with my team so we can continue to improve. -Taylor

Gabe
Marketing Director in VS
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Get Response review - get improvements

3,0 3 weken geleden Nieuw

Opmerkingen: It works.. I inherited this when I joined the company. I have used several other providers in the past.
I just wish you would fix a few things and update the look and feel and flow of usage.. would make a big difference.

Pluspunten:

It does work.. Like an old car that will get you to work and back it will do the job.

Minpunten:

It does work.. Like an old car that will get you to work and back it will do the job BUT would sure be nice if the visual editor was updated and self-made templates were actually saved and being able to sort out contacts into more detailed groups with easier to export & more detailed reporting.

Reactie GetResponse

3 weken geleden

Hi Gabe, Thank you for your feedback! We have passed this information along to our team. - Abbie

Allison
owner in Canada
E-learning, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

GetResponse Lacks Integrity

3,0 4 weken geleden Nieuw

Opmerkingen: At first, they were wonderful and their chat staff were very helpful. Then, when I went live, the software failed and here we are sixteen weeks later and still the software glitch has not been resolved, I cannot market my services and Get Response doesn't care because they keep charging me every month for the service they are not providing. GetResponse lacks integrity. I'm disgusted with their service and their customer support people keep saying the same thing, "I just escalated it to a higher priority." Stay away from GetResponse and save your money.

Pluspunten:

It seemed fairly easy to use with lots of options.

Minpunten:

They're a tech company that seems to have NO tech support. Sixteen weeks that I cannot use the software but I am still being charged the premium price for it every week. GetResponse has stated it is their tech problem but they can't fix it. They gave me that message in writing.

Reactie GetResponse

4 weken geleden

Thanks you for taking the time to share your feedback with us. I would like to look into this further. If you're open to that, please send me an email at [email protected] -Abbie

fabian
fabian
Digital Marketing Strategist in Zuid-Afrika
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

My Getresponse Review

4,0 vorig jaar

Opmerkingen: I absolutely love Getresponse and I use it daily. I easily design my marketing campaigns and even get customers to my landing page with the built in advert creator for Facebook and Google. My business cannot run without Getresponse.

Pluspunten:

Getresponse is a complete marketing automation tool. You don't need any other platforms. You can host your website, build beautifull landing pages, capture leads, place adverts in social media and google, and send unlimited emails to your list.

Minpunten:

The only thing I can think of is that there are cheaper autoresponders on the market. However, these cheaper autoresponders do not provide the functionality and ease of use of Getresponse.

Overwogen alternatieven: SendGrid, Builderall en Sendlane

Redenen om voor GetResponse te kiezen: Getresponse had more integrations with other software and more functionality to build an automated campaign on one platform.

Overgestapt van: AWeber

Redenen om over te stappen op GetResponse: Getresponse had a whole lot more value to offer than the others. Email marketing is included and no need for smtp accounts. No hosting required as Getresponse has hosting. Landing pages are included which you normally have to design through wordpress or other hosting.

Reactie GetResponse

vorig jaar

Hi Fabian! Thanks for taking the time to leave such a detailed review! We really appreciate your feedback. We'd love to collect more insights from you. If you're interested, please send us an email to [email protected]! -Taylor

Jose Eduardo
Jose Eduardo
administrator in Mexico
Geverifieerde LinkedIn-gebruiker
Administratie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

getresponse the software that will help you increase your sales by 50%.

5,0 vorig jaar

Opmerkingen: very happy as it made me reach 1m dollars in 2 years, in my course store business.

Pluspunten:

Hi,I am a frequent user as I have a business selling courses and the software helped me to bill 1m dollars in these 2 years because it helped me to get my potential customers to buy my courses,as well as it helped me this software will help you to have more sales,believe me it is better than other alternatives like clickfunnels as it costs less than 15 dollars a month compared to their competition,what are you waiting for!

Minpunten:

nothing, since it is better to use templates, everything is already implemented so that your sales will be boosted.

Overwogen alternatieven: ClickFunnels

Redenen om voor GetResponse te kiezen: because it has all the necessary tools and at an affordable cost.

Overgestapt van: ClickFunnels en Kartra

Redenen om over te stappen op GetResponse: its more complete interface and more varied content, but above all the cost per month is much lower.

Reactie GetResponse

vorig jaar

Hi Jose! Thanks for taking the time to leave a review. Your feedback is important to us! -Taylor

Geverifieerde reviewer
Home Inspector in VS
Geverifieerde LinkedIn-gebruiker
Vastgoed, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A Lot of Options for the Price

5,0 3 jaar geleden

Opmerkingen: I use this software with an email list that is around 1200. I send out weekly emails and have two opt ins that I use on a consistent basis. I also use their Android App to track my opens and clicks with every email I send. It makes it easy to determine how I'm doing and explore insights on a regular basis.

Pluspunten:

I've used this software for the past 3 years, and I could not be happier with the amount of options I have available to me for the cost. There is a lot of room to customize everything in this software. I like that I can completely customize opt in forms to be any size and any design you can dream up. It's really great for branding and staying consistent with your website's design. I have also used their landing pages, which are really simple to format and create in a short amount of time. They are completely customizable and are great if you want to quickly set up an optin without creating a whole website. I use their platform to send out a weekly email. This process is so quick and seamless for me as I can turn any email I've sent in the past into a template. I can simply change the content of each email and send it in a snap. I also love that this software has so many tools integrated into it. I can create an optin and send an automated email as well as filter my subscribers into my main email list. It's nice to have it all in one.

Minpunten:

The only complaint I have about this software is that it almost has TOO many options. It can feel a bit overwhelming when you login to know what to do and where to go. I only use a few of the many options because of this. I know what I use on a daily basis and I'm familiar with that, but I don't explore too much as it feels cumbersome to navigate quickly.

Lee
CEO in VS
Geverifieerde LinkedIn-gebruiker
Computergames, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

GetResponse Email Software or something more?

5,0 3 jaar geleden

Opmerkingen: When I started my business, I needed a way to digitally manage and track my engagement with potential customers and converted leads. I also needed a way to keep my content subscribers engaged and up to date with new content I was releasing. I decided to take a look at GetResponse and I am very glad I did. What I found was not just a simple email autoresponder, but a complete digital marketing platform. Sure, I am able to set up automated email lists and responders but it’s much more than that. I can manage my newsletters, and it’s an easy process because they even give you newsletter templates which are very convenient and easy to use, but you can create your own if needed.
One of the best features about GetResponse is the Workflow Editor, it allows me to set up specific processes, so I can create a landing page then perform an email collection task and push them to the content they were looking for in a fluid simple movement. Once the email is collected it can go into a holding pattern and the software will automatically send the contact a welcome email right away or at a specified time after the initial engagement. You can even set up emails in advance and time them to be delivered days after the initial contact to remind them of your brand and keep your business on their mind. The visual elements of the Workflow Editor make it so easy to set up very complex marketing and content delivery campaigns with very little effort. One of the most powerful email tools you can get.

Pluspunten:

Pros The Ease of use for this platform is staggering for beginners and for proficient users alike. There are even training guides and videos to help you get up and running quickly. The platform has so many automations that you can set up to automate your onboarding process and you won’t believe how easy it is to set these up. There is a very powerful Workflow Editor that makes setting up a complete email marketing campaign a breeze and the templates are reasonably laid out, so you can build your whole campaign efficiently and quickly using templates or if you need a more complex setup you can build from scratch. Finally, the reports and statistics tools are very robust and can help you to understand what is working the best for your business and what campaigns need some rethinking. Additionally, the pro plan offers access to webinar marketing. All plans come with a free 30-day trial so you can get started with no upfront investment.

Minpunten:

Cons The smallest plan only allows for a 1000 subscriber list and access to the landing pages. If you grow fast you will need to bump up to the next level which cost more however you also then get access to 5000 subscribers and you get access to do the webinar marketing so it’s not really a negative. You also get access to several other useful features.

Geverifieerde reviewer
Co-Founder in VS
Geverifieerde LinkedIn-gebruiker
Vrije tijd, reizen en toerisme, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GetResponse is a solid alternative to MailChimp

4,0 3 jaar geleden

Opmerkingen: Overall, our experience with GetResponse has been very positive. It is critical to segment your marketing tools from your back-end dependencies (MailChimp owns Mandrill!!!) and GetResponse has helped us succeed on that front without negatively impacting the end-user experience.

Pluspunten:

GetResponse is a quality platform that has been very reliable with the design and delivery of our marketing emails. I really like the way that the emails look when they are delivered, and the level of control that you have over this within the platform. I don't think the User Interface is quite as intuitive as MailChimp, but the quality is just as good, the prices are more competitive, and the customer service is great. Any time I have a question, I can get a member of the GetResponse team in Live Chat to navigate me through it.

Minpunten:

The ability to analyze data is severely lacking in GetResponse. MailChimp allowed exports of all email campaign data into Excel so you can manipulate and analyze data as needed, but for whatever reason, GetResponse doesn't do this. It is a very significant shortcoming (which I have also addressed directly with their support team).

Corrisa
Owner in VS
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Cutting-Edge Without the High Price Tag

5,0 vorig jaar

Opmerkingen: Overall good experiences with GetResponse and I've used them for over 10 years!

Pluspunten:

GetResponse is on top of the industry - they know what features customers want and where the trends are going.

Minpunten:

They could allow more third party websites tracking links on their landing page builders. Right now it's very limited.

Overwogen alternatieven: AWeber

Redenen om over te stappen op GetResponse: Aweber was just outdated for a long time - they didn't try to keep up with ongoing trends in Internet marketing. A lot of long-time Internet marketers who were die-hard Aweber fans ended up switching to GetResponse eventually. GetResponse has everything I need - including some pretty nice and well-designed landing pages.

Reactie GetResponse

vorig jaar

Hi Corrisa! Thanks for taking the time to leave a review! We really appreciate your feedback and the fact that you have been a customer for 10+ years. I will be sharing your feedback about third party website tracking links with the team so we can continue to improve. -Taylor

Calvin
Freelancer in Nederland
Online media, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Why you should really get Getresponse for your business

5,0 vorig jaar

Opmerkingen: My business keeps on growing daily just by using Getresponse’s features.
All of my emaillists are easy to maintain and customers are happy with the services too.
Once setting up a automation flow properly you never have to look at it again

Pluspunten:

- Very easy to use and therefore userfriendly for all - Updating more features often, Getresponse listens to their customers - Creating and maintaining lists never was this easy - My business keeps on growing just by using Getreponse

Minpunten:

- using images in the emails are not resizable easily - landing page maker can use some more work, drag and drop is ok, not perfect yet - very little options with the lowest paid subscription, have to update to soon to get “good” options

Reactie GetResponse

vorig jaar

Hi Calvin! Thanks for taking the time to leave such a detailed review. Your feedback is important to us! -Taylor

Geverifieerde reviewer
Senior Minister in VS
Geverifieerde LinkedIn-gebruiker
Internet, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Longtime GetResponse User

5,0 4 jaar geleden

Opmerkingen: One of the best parts of GetResponse is the customer service. I am one who likes to get on the phone to discuss a problem. But they have it set up where you're routed to a live chat. I was resistant to use this format but everyone I've ever worked with when I've had a problem has been courteous and very, very knowledgeable. Without exception, we've been able to go back and forth on chat and resolve my issue. So, while I do not like live chat, it has worked like a charm for my GetResponse account.

Pluspunten:

I like having an email service where I can house all my contacts. GetResponse allows me to maintain multiple lists. There are tons of templates where I can compose any kind of email I can imagine. All the emails I've ever sent are maintained as templates that I can re-use or study for their analytics. I can go into sent emails and see who opened which emails and who didn't open them. I pay for the service based on the number of active email addresses I have in the database. And, if anything ever happens to my site or my social media outlets, I always have my list to take with me wherever I go.

Minpunten:

I'm not a fan of how they handle their billing. It seems the bill date moves every month. It makes me think I'm paying for 13 months in a calendar year instead of 12. I also don't like how they do their count to determine billing. For example, an email address on 3 separate lists counts as 3 separate contacts. So, you may not have hit their limit for billing with the overall number of addresses you have on file. But, segmenting your lists and having the same email address on multiple lists may put you over your count and move you into a higher billing tier. That may not bother you but for me, I am often scrubbing my lists for inactive email addresses to make sure I'm not paying for someone who never opens my email.s.

Younes
Younes
E-commerce manager in Spanje
Geverifieerde LinkedIn-gebruiker
Verpakkingen en verpakkingsmaterialen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Una solución de email marketing fácil de utilizar

4,0 5 maanden geleden

Opmerkingen: Nuestra experiencia ha sido bastante positiva en cuanto al envío masivo se correos.

Pluspunten:

La facilidad de uso y la integración con más soluciones.

Minpunten:

Es una herramienta para email marketing con cada vez más funciones de marketing automation.

Overwogen alternatieven: ActiveCampaign

Redenen om voor GetResponse te kiezen: Para unificar canales.

Overgestapt van: Connectif

Redenen om over te stappen op GetResponse: Por la facilidad del uso.

Reactie GetResponse

4 maanden geleden

Hi Younes! Thanks for taking the time to leave a review. We're glad to hear you've had a positive experience with GetResponse! -Taylor

Geoffrey
Digital Architech in Italië
Informatietechnologie en -diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Getresponse lost its edge

4,0 9 maanden geleden

Pluspunten:

The support is always available and helpful. The UI is clean and ok to navigate through. (I've seen much worse and much better too though) I think it's a great (and easy to use) alternative to basic ESPs that have far less features for the same price point. If you're just getting started with newsletters and automations, go ahead and trial it at least.

Minpunten:

I used to like... no... LOVE that Getresponse was at the cutting edge of e-mail marketing. Not anymore sadly. Automations should be a killer feature but instead, it seems half-baked and not really improved. Contact based ESPs are much easier to work with. It feels like Getresponse switched to serve a different audience looking for an all-in-one tool with pages, e-mails, ads, webinars, chat and abandoned it's initial core offer : a cutting edge email marketing tool at a competitive price. If you're a beginner, then, you will most likely love it's all-in-one offer. If you're a veteran with an existing tech stack and just looking for a new ESP... there are better solutions out there.

Overwogen alternatieven: Mailchimp en AWeber

Redenen om over te stappen op GetResponse: At the time, 10 years ago, it had more features and a better price point. I still think it holds true but the competition got fierce and there are better alternatives for advanced marketers these days like Active Campaign, Ontraport or Encharge.

Reactie GetResponse

9 maanden geleden

Hi Geoffrey! Thanks for taking the time to leave such a detailed review. I have shared your feedback with the team so we can continue to improve. -Taylor

david
marketing in Nederland
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

getresponse 2022. my honest thoughts

4,0 2 weken geleden Nieuw

Opmerkingen: Overall, I found GetResponse to be a great tool for managing email marketing campaigns. The interface is clean and easy to use, and the features are comprehensive and powerful. I particularly appreciated the ability to automate many of the tasks involved in campaign management, such as sending follow-up messages or creating new lists. Although GetResponse is not the cheapest option on the market, it offers a good mix of features and value for money. Overall, I would recommend GetResponse to anyone looking for a comprehensive and user-friendly email marketing solution.

Pluspunten:

As a small business owner, I rely on email marketing to bring in sales and keep my business afloat. Email marketing is a form of direct marketing that uses electronic mail as a means of communication. It doesn’t require a large budget, and it’s easy to set up and track. Plus, it allows me to target my audience with laser precision. I can segment my list by age, location, gender, interests, and even purchase history. This helps me ensure that my message is relevant to the recipient, which increases the likelihood of them taking action. Email marketing has helped me boost sales, connect with customers, and Grow my business. I highly recommend it to any small business owner looking for an affordable and effective marketing solution.

Minpunten:

While GetResponse is a popular email marketing tool, it does have some potential drawbacks. One downside is that it can be challenging to create complex campaigns with multiple steps and conditions. Additionally, the automation features are not as robust as some of the other options on the market. As a result, if you are looking for a tool that will allow you to create highly sophisticated marketing campaigns, GetResponse may not be the best option. Another potential downside is that GetResponse can be expensive, particularly if you are sending a large volume of emails. Lastly, GetResponse does not offer telephone support, so if you encounter any problems with the tool, you will need to rely on online documentation or submit a ticket to the GetResponse team. Despite these drawbacks, GetResponse remains a popular option for many businesses due to its ease of use and extensive features.

Reactie GetResponse

vorige week

Hi David, Thank you so much for the feedback! We're glad you've found our email marketing tools helpful. -Abbie

Mickael
marketeur in Frankrijk
Internet, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

UN TRES BON AUTOREPONDEUR (parfait pour l'email marketing simple et facile )

5,0 2 jaar geleden

Opmerkingen: C'est un excellent outil pour toute petite entreprise à la recherche d'un logiciel d'emailing marketing. Il permet de faire des wébinaire également ( mais ce n'est pas sa fonction première) J'ai vraiment beaucoup aimé la fonctionnalité glisser-déposer ça simplifie vraiment la vie . Vous pouvez créer des e-mails promotionnels, des newsletters sans avoir à etre un champion de la technique ( ce qui n'est pas mon cas) . Vous pouvez également partager votre compte pour le déléguer à un prestataire ou au un autre administrateur, vous choississez les fonctionnalités que vous acceptez de déléguer en gardant ainsi le contrôle sur votre compte.

Pluspunten:

TRES FACILE D'UTILISATION . -pour moi l'un des meilleurs auto-répondeur avec un très bon taux de délivrabilité. -le support client est très réactif c'est un vrai plus . -hyper intuitif d'utilisation et la mise à jour avec les workflow permet de créer des séquence d'emailing vraiment personnalisé en fonction des action de vos prospects .

Minpunten:

le seul petit point faible c'est qu'il n'y a pas de tuto en français fait par Get Response

Reactie GetResponse

2 jaar geleden

Hi Mickael! Thank you for this review! We do have this YouTube playlist which lists multiple videos in French: https://www.youtube.com/watch?v=klPUul050w4&list=PLolK1kgYG3zzG5eaCumoQjQpUeuoBRDwW. However, I will let the team know you would like to see more of these in the future. -Taylor

George
Marketing Director in VS
Consumentendiensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I Love GetResponse. Very easy to use and very effective

5,0 3 weken geleden Nieuw

Opmerkingen: Overall I love GetResponse and recommend it all the time.

Pluspunten:

We discovered that less than 0.70% of all website visitors ever requested quotes from us. Using GetResponse we set up a system where website visitors could request free eBooks and information which then put them into our 'Autoresponder" campaign. That simple change increased our quote requests to just over 1.5% the very first year. GetResponse makes it easy to set up autoresponders, automation, email blasts and newsletters. I have only recently started using the Landing Pages and Funnel features and I'm seeing really good results already as well.

Minpunten:

I feel like a previous version of the software had more templates to choose from than the current version. Being in the USA I'd like a bigger variety of templates for our US Holidays.

Reactie GetResponse

3 weken geleden

Hi George, Thank you for your feedback. We're happy to hear you are enjoying your experience with GetResponse so far! We'd love to talk to you more about your company and experience with GetResponse as a potential case study. If interested, send an email to [email protected] -Abbie

Pruteanu
Freelancer in Roemenië
Computersoftware, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Hear about GetResponse's email marketing and try for your self

4,0 6 maanden geleden

Opmerkingen: I switched all of our mailing lists from Aweber and Mailchimp to GetResponse just over a year ago.
Our delivery rates have increased since then, as have our open rates (which have increased by 48 percent) and click through rates. I've also tried out a number of GetResponse's unique features, including 'time travel' and automation, which I'll go over in more detail later.
Even if it has a few features that aren't as polished as I'd want, GetResponse is by far my favorite after using other prominent email marketing platforms. When it comes to price, GetResponse is one of the most cost-effective options.

Pluspunten:

Easy-to-create and-manage advanced visual automation workflows Email campaigns and autoresponders are simple to create. A user-friendly, easy-to-navigate interface Options for tracking website events that can be used to send tailored email sequences. A/B testing tools to assist you in determining which version of landing pages and forms performs the best. Subscriber management options based on tags Construct full-fledged sales and marketing funnels. Ideal for affiliate marketers offering products from affiliate networks like as ClickBank, JVZoo, ShareASale, and others. Hundreds of popular apps and software solutions are easily integrated. Provides a large selection of responsive landing page templates. Provides a large number of HTML email templates. A stock photo library with over 5000 images to utilize in your ads. Pricing plans that are easy to understand for newcomers

Minpunten:

Thousands of marketers have previously used these limited opt-in form templates. After you sign up for a premium plan, there are no refunds. There are no well-known online community groups. Emails have limited A/B testing capabilities. Opt-in forms aren't mobile-friendly.

Reactie GetResponse

6 maanden geleden

Hi Pruteanu! Thanks for taking the time to leave such a detailed review. We appreciate your feedback. I have shared it with the team so we can continue to improve. -Taylor