GetResponse reviews

Over GetResponse

GetResponse E-mailmarketing is gemaakt om je te helpen meer leads en meer omzet te krijgen met minder stress.

Meer informatie over GetResponse

Pluspunten:

It has a simple to use autoresponder and newsletter feature. It has 24/7 live support chat and you can get help anytime.

Minpunten:

Getresponse do have two problems i think they should look at. The loading time is slow.

Beoordelingen van GetResponse

Gemiddelde score

Gebruiksgemak
4,0
Klantenservice
4,1
Functies
4,1
Waar voor je geld
4,0

Waarschijnlijkheid van aanbeveling

7,4/10

GetResponse heeft een totaalscore van 4,2 van 5 sterren op basis van 416 gebruikersreviews op Capterra.

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Reviews filteren (417)

Michael
Owner
Geverifieerde LinkedIn-gebruiker
Muziek, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Solid, By Not My Favorite Lead Generation Software

3,0 5 maanden geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Marre
Mede eigenaar in Nederland
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Vooral niet aan GetResponse beginnen

2,0 2 jaar geleden

Opmerkingen: Ik zou het gebruikt van GetResponse ten zeerste afraden. Vanaf moment 1 belanden onze nieuwsbrieven in de spam. Wij hebben toen contact gehad met GetResponse hoe we dit kunnen verbeteren. Omdat dit bij onze vorige nieuwsbrieven via Mailchimp niet het geval was. Hun graden toen aan om een code toe te voegen aan ons domeinen. Dit heeft het nooit opgelost, sterker nog wij waren volgens GR het probleem.. GetResponse dwong ons vervolgens bepaalde aanpassingen te maken in onze nieuwsbrief. Ja, ze dwongen dit want ons account werd namelijk gewoon geblokkeerd. Uiteraard stonden we hier open voor want wij hoopte ook op een oplossing, echter was de toon en manier hoe dit werd opgedragen was niet oke! We hebben allen aanpassingen en aanbevelingen gedaan. Echter is vorige week ons account definitief gesloten.
- We hebben betaald voor een jaar maar hier maar 4 maanden gebruik van gemaakt. De overige maanden krijgen we niet terug want dit zou ergens in de algemene voorwaarden staan opgenomen. Terwijl kun ons account hebben geblokkeerd.
- Alle data mbt verstuurde nieuwsbrieven zijn we kwijt, want hier willen zij geen inzichten meer in geven.
- We mogen geen back up meer maken van nieuwsbrieven die al klaar stonden om verstuurd te worden.
Kortom ik zou echt een andere partij! Deze partij is niet klantvriendelijk, niet oplossingsgericht en denk absoluut niet mee in oplossingen.

Pluspunten:

Drag and drop vormgeving van nieuwsbrief is erg fijn.

Minpunten:

- Extreme onvriendelijke klantenservice. - Veel nieuwsbrieven belanden in de spam (hier hadden wij met mailchimp geen last van). - Willen niet meedenken in oplossingen, maar dingen je bepaalde aanpassingen te doen in mailinglijst en nieuwsbrieven, zonder dat hier een bepaalde motivatie over gedeeld wordt; - Je account wordt geblokkeerd zonder overleg of contact, - Je account wordt verwijderd zonder overleg of contact, waarna je alles kwijt bent: gemaakte content en data die je hebt verzamelt over je nieuwsbrieven. - Wij hebben betaald voor een jaar, na 4 maanden willen we eigelijk allemaal niet meer met elkaar samenwerken. De resterende maanden krijgen we niet terug. - Alles wat ze doen is zogenaamd geaccepteerd omdat dit in de algemene voorwaarden staat, maar in werkelijk is het onredelijkheid en niet klantvriendelijk.

Reactie GetResponse

2 jaar geleden

Hi Marre, We are sorry to hear that our support team has not met your expectations. Deliverability is influenced by multiple factors. I would advise you to contact our Deliverability Team via the Support team, as each case is treated individually and requires a separate investigation and consultation in order to provide maximum efficiency and to ensure that our Customer's goals are met. An immediate termination of an account can only happen for reasons clearly stated in the Terms of Service. The deletion of an account only occurs when the account is unpaid and inactive for more than 90 days. Regarding the data backup, we can generate and provide such a back-up file on user's demand via chat or email, if the account still exists. By purchasing and using GetResponse you have accepted our Terms of Service. Violation of those has resulted in the closing of your account and as per our Refund Policy and GetResponse being pay-as-you-go type of service, the refund wasn't issued. -Taylor

Tolu
Tolu
Digital Marketing consultant in Nigeria
Geverifieerde LinkedIn-gebruiker
Internet, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Surely the best email marketing app for internet marketers

5,0 7 maanden geleden

Opmerkingen: I use GetResponse for building my list and keeping in touch with them. Since I started using it till now, I have had little or no issues with any of the features I use. What's most important for me is that my mails get to my contact's inbox and GetResponse makes sure of that. I do feel there are more features now on the app than I need and it is quite very good. I can easily clean my list and remove contacts that no longer respond or open my mails. The landing page builder and the website builders are good though I rarely use them.

Pluspunten:

Very easy to understand, very good UI. Creating newsletters and autoresponders is quite very easy There are lots of newsletter templates to use for your email marketing Send as many mails as you want to as much as 1000 contacts free of charge Now comes in with automated sales funnels, landing page builders, website builders, etc Support is the best, very fast and most often helps with whatever issue you have.

Minpunten:

I do not have any issues using this software. It has worked perfectly for my purpose so far.

Reactie GetResponse

7 maanden geleden

Hi Tolu! Thanks for being a GetResponse user. We greatly appreciate the detailed feedback! -Taylor

Favour
Favour
CEO in Nigeria
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

All in one marketing automation software for businesses

5,0 vorige maand Nieuw

Opmerkingen: I've really had a lot of great experience with this software, it is my most preferred software for creating landing pages, websites, forms, funnels, autoresponder, marketing automation, basically all my business needsI highly recommend this software to all businesses either startups or big brands. Very nice software

Pluspunten:

I love practically everything about this software but some of the major things I love about this software is1) I love the UI design of this software, everything is organized and it is very easy to use.2) I really love the landing page builder, it is easy to understand, no complications, everything is self explanatory. I also love the fact that there are various landing page templates to choose from.3) I love how I get to create my own email templates and I love the A/B testing feature, this helps to know what email template works and converts best.4) I love how inexpensive the paid plan is and how, even though it has a lot to offer, it still has a free plan, I also love how long term the free plan is and how the free plan isn't limited to few features.I love a lot of things about this software but I can't list them all out, so I'd just say this is my go to business automation software

Minpunten:

I don't really have much I dislike about this software except for the fact that the free plan is allowed to create just one landing page, I really wish it could be increased to 2 or 3

Reactie GetResponse

2 weken geleden

Hi Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Geverifieerde reviewer
Marketing Specialist in Taiwan
Geverifieerde LinkedIn-gebruiker
Fabricage van elektrische/elektronische producten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

THE SERVICE IS SIMPLY UNRELIABLE

2,0 2 jaar geleden

Opmerkingen: 5. Landing pages don't work on Internet Explorer and it takes 3 to 5 seconds to load them on Google Chrome (for one second you can see a landing page with original ugly fonts which is one of the software bugs I guess) 6. During our first meeting I specifically asked [SENSITIVE CONTENT HIDDEN] if customization is available for registration pages. She said yes. Later we found out that we can only use GetResponse registration form and cannot add custom fields to it. It was very important for us since we hoped to acquire more information about our attendees and use our own branding. She gave us misleading information. We had to create registration form by using landing pages which significantly reduced automation of the webinar (we had to set up reminders and thank you pages by ourselves) and eliminated calendar reminders for our webinars which significantly reduced our attendance rate. 7. There is a limit of 3 speakers. 8. You cannot prepare webinar room in advance. Each time during rehearsals we had to upload all materials (PPT, videos, polls etc.) 1 hour before the webinar which was quite inconvenient. 9. Our colleagues from China couldn't enter the webinar room, load the pages or had terrible connection during the webinar.

Pluspunten:

Nice e-mail marketing tools and wide choice of templates.

Minpunten:

We purchased MAX account for 3 months. 1. During our first meeting sales representative [SENSITIVE CONTENT HIDDEN] "forgot" to mention that the minimum contract period is 3 months not 1 month as we initially planned to use MAX account for only 1 month. She dropped this information on us during our second meeting and we had to go with 3-months contract because of the schedule. 2. After we signed the contract, [SENSITIVE CONTENT HIDDEN] never ever again responded to my e-mails (I sent her multiple e-mails with important questions regarding the payment conditions). 3. We signed the contract in the end of August and informed our Account manager that the payment will be made within 2 to 3 weeks (which is a standard amount of time for large organizations). We hoped to start working on the platform immediately but our Account manager didn't want to move to the next step without seeing the receipt. The response time from him was 2 to 3 days despite on the fact that we are in the same time zone and some features were unavailable to us until the payment was made. We end up paying for 3 weeks (end of August - mid of September) during which we couldn't even use the platform at its full potential. 4. Be ready that Getresponse (Clickmeeting) webinars simply won't work on multiple browsers including Internet Explorer, Edge and some Chinese browsers. Our attendees also had connection problems when using iOS Safari browsers and Firefox. (By the way System Requirements on their website state completely different information)

Reactie GetResponse

2 jaar geleden

Hi there. I do apologize that you had these experiences with GetResponse. If you would like me to look into this further for you, please email me at [email protected] -Taylor

Eric
Eric
Content Creator in VK
Geverifieerde LinkedIn-gebruiker
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

GetResponse Review

5,0 3 maanden geleden

Opmerkingen: My overall experience has been impressive, this is by far the easiest and feature-loaded marketing software that I have used.

Pluspunten:

I like the simplicity and also the fact that it is drag and drop and there are so many premade templates to choose from.

Minpunten:

The sad part about using this software is that it is too expensive as the more my list grows, the more I have to pay. Anyways, good things don't come cheap.

Reactie GetResponse

2 maanden geleden

Hi Eric, Thanks for the review! We're happy to hear your overall experience has been impressive. Thanks for choosing GetResponse :) -Abbie

Natan
SEO in Spanje
E-learning, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Do you still using a mandatory ugly optin email?

4,0 2 maanden geleden Nieuw

Pluspunten:

Easy to setup and easy to use, good price if you just want to send a newsletter

Minpunten:

You can not personalise the optin email. This is critical and when i tried I had the option to choose between some ugly emails to send the confirmation optin email.There were mails like "hello, we are getresponse and this is a mail for you to optin". Hey man, please, you need to give the user an option to change that

Reactie GetResponse

2 maanden geleden

Hey Natan, We really appreciate this feedback. Feedback like this is what allows us to continually improve for our customers. We've passed the information along to our team. Thanks, Abbie

kelechi
CEO in VS
Online media, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Getresponse is perfectly built for a beginner in email marketing

5,0 vorige maand Nieuw

Pluspunten:

My most lovable feature of the GetResponse marketing software was the AI website builder. This caters for a beginner who's got very minimal abilities at building landing pages. I loved the idea of you selecting from a few options what you'd like your webpage to consist of and then, in a few minutes, its all set for customization.Also, the autoresponder tool, i honestly couldn't ask for something more. And the pricing is fair enough

Minpunten:

I feel the AI builder could be further enhanced to create very good looking landing pages that wouldn't need much formatting and editing.

Reactie GetResponse

vorige maand

Hi Kelechi, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Emil
Internet Marketer/Graphic Designer in Filipijnen
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

GetResponse: An Advanced Email Marketing Tool with Unmatched Features

4,0 3 weken geleden Nieuw

Opmerkingen: I have used GetResponse and have generally been pleased with the service. Its user-friendly interface, which makes it simple for me to navigate and use the platform, is one of the aspects of GetResponse that I value the most. A great opportunity for me to evaluate the platform and determine whether it suited my needs before committing to a paid plan was the 30-day free trial. My email marketing efforts have changed drastically thanks to the traditional funnel feature, and the webinar functionality has also been a great resource for me. Split testing has proven to be a relatively strong suit for GetResponse, which has helped me optimize my email marketing campaigns. As it makes it simple for me to communicate with my customers, I also value GetResponse's third-party integration and chat features. As a business owner, it's also important to me that GetResponse complies with GDPR regulations, so I appreciate that. Last but not least, GetResponse's customer support has always been excellent. Over the years, I've had a few questions and concerns, and the support staff has always been prompt in answering them and resolving my problems. Overall, despite some drawbacks like the lack of a free plan and the limited automation features available with the basic plan level, I have found GetResponse to be a comprehensive and potent email marketing tool that has assisted me in expanding my business.

Pluspunten:

I can honestly say that as a GetResponse user, I've been very happy with the service. GetResponse's user-friendly interface, which makes it simple for me to navigate and use the platform, is one of the features that I value most about it. When I first signed up for GetResponse, I also made use of the 30-day free trial, which was a fantastic chance for me to test the software and determine whether it met my needs. In the end, I made the decision to sign up for a paid plan, and I was pleased to learn that GetResponse gives a significant discount on its 24-month plan. For my email marketing campaigns, the traditional funnel feature has been a game-changer, and the webinar functionality has also been an invaluable resource. I have found GetResponse to be reasonably adept at split testing, which has helped me optimize my email marketing campaigns. Additionally, I value GetResponse's third-party integration and chat features because they make it simple for me to communicate with my clients. The fact that GetResponse complies with GDPR requirements is also something I value because I own a business. Last but not least, GetResponse's customer support has always been excellent. Over the years, I've had a few questions and worries, and the support staff has always been prompt in answering them and resolving any problems I've encountered. In conclusion, I heartily endorse GetResponse to any company searching for a complete and potent email marketing tool.

Minpunten:

I've used GetResponse and found it to have a few drawbacks for my email marketing campaigns. One of the main problems I have with GetResponse is that there is no free plan available, which can be a problem for companies with tight budgets. Additionally, I discovered that complete automation is not offered at the basic plan level, which disappointed me because I was looking for an email marketing solution that was more all-encompassing. Additionally, only 500 people can participate in webinars on the basic plan, which might not be enough for bigger businesses or events. I was also disappointed to discover that only the max plan offers phone support, dedicated support, and slack support. I discovered that I had to rely on other support channels that were less practical or beneficial because this is not practical or cost-effective for all businesses. GetResponse's basic plan requires users to pay for add-ons that are included without charge with the plus plan, which is another problem I have with it. Because of this, using the platform became more expensive overall, and I felt like I was paying more for features that I could get for free from other email marketing tools. Additionally, I discovered that it is not possible to modify the split test message template, which I found to be restrictive because I preferred having more customization options. Apart from that, using Zapier to connect so many tools was a hassle, and I didn't like how clumsy the drag and drop feature was. Fin

Kamal
Kamal
Employee in Marokko
Geverifieerde LinkedIn-gebruiker
Bankwezen, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best Marketing Management Tool

5,0 7 dagen geleden Nieuw

Opmerkingen: I benefit from GetResponse by automating my business and it solves for me the problem of creating landing pages without coding.

Pluspunten:

the most things I like most about GetResponse are that is easy to use and features are automated,

Minpunten:

Actually, it's a great tool that I used for my business and that I do not have any to approach.

foster
foster
Digital marketer in Ghana
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Honest Getresponds Review

3,0 vorig jaar

Opmerkingen: The layout of Getresponds is not the best at all. Advance marketing specialist like me needs advance features which is not available in Getresponds. Adding third party integrations can be very complicated

Pluspunten:

Getresponds all in one automation tools posses anti spam for protecting emails against phishing attacks and access control by sender and receiver. Posses quantified reporting functionalities. It also has a drag and drop builder simple to use.

Minpunten:

Has very executions of new features and limitations to drag and drop email builders. Template editing is very complex. Sometimes the scheduled emails don't trigger.

Reactie GetResponse

vorig jaar

Hi Foster! Thanks for taking the time to leave a review. Your feedback is important to us and helps us continue to improve. -Taylor

Vishal
Vishal
SEO Executive in India
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Best Ever Tool for Email Marketing

4,0 vorige maand Nieuw

Opmerkingen: Better than other email marketing tool like Mailchimp & Mailerlite. Very easy to use and usefull tool also. If you are going for any email management tool then must go with GetResponse.

Pluspunten:

GetResponse is a one of the the best Tool for Email Marketing. You can capture lead by using this tool. There are lots of feature in it that you can use to manage emails, landing page creation, email tracking, & Email Scheduling for a business.

Minpunten:

Nothing I have found yet that I can share here. Overall tool is comes with some great features.

Reactie GetResponse

2 weken geleden

Hi Vishal, Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features! Justyna

Jose Eduardo
Jose Eduardo
administrator in Mexico
Geverifieerde LinkedIn-gebruiker
Administratie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

getresponse the software that will help you increase your sales by 50%.

5,0 2 jaar geleden

Opmerkingen: very happy as it made me reach 1m dollars in 2 years, in my course store business.

Pluspunten:

Hi,I am a frequent user as I have a business selling courses and the software helped me to bill 1m dollars in these 2 years because it helped me to get my potential customers to buy my courses,as well as it helped me this software will help you to have more sales,believe me it is better than other alternatives like clickfunnels as it costs less than 15 dollars a month compared to their competition,what are you waiting for!

Minpunten:

nothing, since it is better to use templates, everything is already implemented so that your sales will be boosted.

Reactie GetResponse

2 jaar geleden

Hi Jose! Thanks for taking the time to leave a review. Your feedback is important to us! -Taylor

Corrisa
Owner in VS
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Cutting-Edge Without the High Price Tag

5,0 2 jaar geleden

Opmerkingen: Overall good experiences with GetResponse and I've used them for over 10 years!

Pluspunten:

GetResponse is on top of the industry - they know what features customers want and where the trends are going.

Minpunten:

They could allow more third party websites tracking links on their landing page builders. Right now it's very limited.

Reactie GetResponse

2 jaar geleden

Hi Corrisa! Thanks for taking the time to leave a review! We really appreciate your feedback and the fact that you have been a customer for 10+ years. I will be sharing your feedback about third party website tracking links with the team so we can continue to improve. -Taylor

Geverifieerde reviewer
Web Developer in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

I Got A Great Response

5,0 5 maanden geleden

Opmerkingen: I think get response is an ideal means to have a central area for campaigns. My company is vital and I enjoyed how I could obtain all of my tools to reach every aspect. The customer support was excellent, I never had any issues that couldn't be fixed. Each time, the staff was extra prepared to help me thru email! Thanks GetResponse!

Pluspunten:

Sending an email is a great tool to announce something quickly, and look good doing so. There are lots of handy features to do business online. Everything is together, so it's simpler than doing each of these things individually. You can create landing sites, which is crucial if you want to have a straightforward campaign. The integration with WordPress, Salesforce, and Shopify makes this campaign even easier to manage, and everything is in one spot. You can likewise have integration with SMS and I really enjoy that function, CTAs all day!

Minpunten:

I guess I would have loved better phone support but I never had any major problems

Reactie GetResponse

5 maanden geleden

Hi there, Thank you for your feedback! We're happy to hear your enjoying the platform and that our customer support team has been helpful to you. - Abbie

Narendra Kumar
Assistant Manager - Marketing in India
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Solved my Email Marketing Problems

5,0 5 maanden geleden

Opmerkingen: Started my own Digital Marketing Services and the biggest challenge I faced is running successful email marketing campaigns and that too with a funnel journey. I spend a lot of money on different that help me in creating landing pages, integration tools to capture leads, and a separate platform to run email campaigns. I am spending almost 60 - 70% of my income on these tools which are very hard for my business to sustain, one of my friends suggested this Getresponse where I am getting all of these in a single dashboard that too for 30% of my previous expenditure so I moved to Getresponse and I am seeing the better results with very less investment

Pluspunten:

A single dashboard that can actually help you in maintaining all of your SMB needs, a feature that can give you a lot of Landing page designs, a feature that can help you in capturing your leads, and one feature that can help you in manage your entire Email Marketing strategies and also a separate Email Automation. Make a funnel that helps you in pushing your audience toward your end goal and what else? every thing is there in the Getresponse.

Minpunten:

Whatever feature I touched in this platform, I loved it! However, I feel some of the pre-designed templates are a little outdated.

Reactie GetResponse

5 maanden geleden

Hi Narendra, We are so happy you've found GetResponse helpful. Thank you for taking the time to leave this review. We appreciate it. :) - Abbie

Hussain
Sales and Marketing Specialist in Duitsland
Levensmiddelen- en drankenindustrie, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GetResponse is your pure and whole email marketing platform!

4,0 7 maanden geleden

Opmerkingen: When it comes to email marketing, GetResponse is what really helps you in getting a response from your clientele and potential clients. It is catchy, quick, smart, and genius in its field. I personally recommend it to people who are looking for a reliable platform both money and quality-wise. It is a good platform that helps you with your email marketing overall. It can create an immensely positive effect on your company if used rightly, you just need to trust me on this and go get one for your betterment! So, if you are looking to get a better response, GetResponse is your savior!

Pluspunten:

GetResponse is your pure and whole email marketing platform, you can have your customized mailing lists which will be helpful in sending newsletters to the masses with a few clicks. Your email marketing game will be up and simple with this one on your side. There are tons of email templates to choose from and I like its auto-responder option as the best roofing among all.

Minpunten:

We love GetResponse. It is amazing and simplifies our job. There is a thing that I noticed could be improved for even better results. The split testing feature is a bit outdated or you can say limited. The customization here is less and you are just stuck. This really needs critical care. I could say that the platform itself is quite easy to understand, even if there is an issue we can sort it out here but when it comes to getting help from them directly it is quite not possible unless you are using their extremely elite plan which is a bummer if you are stuck somewhere.

Reactie GetResponse

7 maanden geleden

Hi Hussain! Thanks for taking the time to share this detailed feedback. I have shared it with my team so we can continue to improve. -Taylor

Geverifieerde reviewer
Senior Minister in VS
Geverifieerde LinkedIn-gebruiker
Internet, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Longtime GetResponse User

5,0 4 jaar geleden

Opmerkingen: One of the best parts of GetResponse is the customer service. I am one who likes to get on the phone to discuss a problem. But they have it set up where you're routed to a live chat. I was resistant to use this format but everyone I've ever worked with when I've had a problem has been courteous and very, very knowledgeable. Without exception, we've been able to go back and forth on chat and resolve my issue. So, while I do not like live chat, it has worked like a charm for my GetResponse account.

Pluspunten:

I like having an email service where I can house all my contacts. GetResponse allows me to maintain multiple lists. There are tons of templates where I can compose any kind of email I can imagine. All the emails I've ever sent are maintained as templates that I can re-use or study for their analytics. I can go into sent emails and see who opened which emails and who didn't open them. I pay for the service based on the number of active email addresses I have in the database. And, if anything ever happens to my site or my social media outlets, I always have my list to take with me wherever I go.

Minpunten:

I'm not a fan of how they handle their billing. It seems the bill date moves every month. It makes me think I'm paying for 13 months in a calendar year instead of 12. I also don't like how they do their count to determine billing. For example, an email address on 3 separate lists counts as 3 separate contacts. So, you may not have hit their limit for billing with the overall number of addresses you have on file. But, segmenting your lists and having the same email address on multiple lists may put you over your count and move you into a higher billing tier. That may not bother you but for me, I am often scrubbing my lists for inactive email addresses to make sure I'm not paying for someone who never opens my email.s.

George
Marketing Director in VS
Consumentendiensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I Love GetResponse. Very easy to use and very effective

5,0 6 maanden geleden

Opmerkingen: Overall I love GetResponse and recommend it all the time.

Pluspunten:

We discovered that less than 0.70% of all website visitors ever requested quotes from us. Using GetResponse we set up a system where website visitors could request free eBooks and information which then put them into our 'Autoresponder" campaign. That simple change increased our quote requests to just over 1.5% the very first year. GetResponse makes it easy to set up autoresponders, automation, email blasts and newsletters. I have only recently started using the Landing Pages and Funnel features and I'm seeing really good results already as well.

Minpunten:

I feel like a previous version of the software had more templates to choose from than the current version. Being in the USA I'd like a bigger variety of templates for our US Holidays.

Reactie GetResponse

6 maanden geleden

Hi George, Thank you for your feedback. We're happy to hear you are enjoying your experience with GetResponse so far! We'd love to talk to you more about your company and experience with GetResponse as a potential case study. If interested, send an email to [email protected] -Abbie

Thomas
Self-Employed in VS
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

GetResponse

5,0 4 jaar geleden

Opmerkingen: I use GetResponse to generate leads through the landing pages feature while sending email newsletters to my lists daily. In addition, I use the autoresponder feature to have content and sales emails sent for me so I can spend more time building my business and traffic sources.

Pluspunten:

I love the ease of use and ability to create a very large backlog of emails quickly. I like to send out daily newsletters to my list and after about a week or so I will go back through and add those emails into an autoresponder that I will use for new leads that haven't been getting the original newsletters. This makes my life so much easier and allows me to spend less time on the platform while getting more done. In addition, I love the Spam Score feature that helps keep my messages out of the spam folder. If your email is going to spam, your message isn't being heard.

Minpunten:

I would like a little more landing page functionality. I find templates either have too much preloaded or not enough. I would like there to be more functionality similar to that of ClickFunnels or even Builderall. If there was further functionality to create sales funnels and take payments through GetResponse I think that will help as well. People like myself want to have everything all in one place for their business. If they can get all they need (landing pages, sales funnels, email marketing, automations) in one place it would make life much easier and GetResponse, in this case, a much more desirable platform.

Janice
Janice
eLearning Consultant & Food Safety Auditor in VK
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Small Business, eLearning and Marketing Users must try

5,0 4 jaar geleden

Opmerkingen: Get Response is used mainly for landing pages and workflows (aka Funnels). Very very handy and eMail AutoResponders have been implemented easily. You can save templates that you use over and over again and just adjust minor things for different applications or products/services. Love the workflow that has abandoned cart and options of what to do if an email is read or not and waiting time to resend, etc... Always learning more and more as they release following the BETA Test, more amazing features. There is also a Webinar option that I have used. Taught many of my Clients eMail Marketing by using Get Response. It made so much sense to them as many who create eLearning for sale do not realise that they need an automated system of some kind for tracking and selling via auto responders for residual income ROI.

Pluspunten:

Get Response gave me a very smooth and cohesive introduction to all the elements of email Marketing and Campaign Management. It simplified so many buzz words I have heard for years and is still doing amazing things for my clients too who are new to email marketing and campaign management. Ease of Use and Great UI Extremely useful for Branding your eMail Campaigns.

Minpunten:

More tooltip text or hints , like a small hover box with information. Also, clicking on the blue smile is apparently the home key that gets you back to the beginning, that is not clear and a tool tip hover box or some other 'accessibility' method would be useful. Other than that, I really do like Get Response as a mid-range eMail Campaign Management CRM The Webinar did not always work well.

James
James
Founder in Maleisië
Geverifieerde LinkedIn-gebruiker
Managementconsulting, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Beginner Email Marketing Tool

5,0 6 maanden geleden

Opmerkingen: Overall, GetResponse is a great tool. Can't go wrong if all you want is to send emails either on autopilot or broadcasts or automate the process.

Pluspunten:

I loved the 500 free subscriber plan and also how easy it is to set-up marketing automations. I love the ability to send broadcasts at the best time the recipient would open them. No need to worry about time-zone issues. Moreover, you can re-send emails on autopilot if the email is not opened after a few days and send other emails based on the contacts behaviour. Their pricing is also very competitive. Segmenting the lists is easy too.

Minpunten:

Disappointed that they didn't have the feayure to track website visits from the emails sent. I think the non-email/CRM features like webinars and website builder tend to dilute the focus on email marketing. Can't be everything for everyone.

Reactie GetResponse

5 maanden geleden

Hi James, We're so glad you're enjoying GetResponse and the email marketing tools. Thank you for taking the time to leave a review. We appreciate it! -Abbie

Arheer
Arheer
Marketing Manager in India
Geverifieerde LinkedIn-gebruiker
Internet, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The only marketing automation that you will need!

5,0 3 maanden geleden

Opmerkingen: With millions of subscribers on our platform designing custom campaigns to create the right marketing communication for each segment becomes a little difficult. Having a multi-marketing platform like GetResponse can help you achieve marketing goals seamlessly. It is worth a try to use this.

Pluspunten:

- USP of GetResponse is to create custom workflows- You can use multiple premade widgets to customize emails- Easily create email list for campaigns using import option- Readily available beautiful email templates

Minpunten:

- Email templates are bulky and hence opening the email takes fair bit of time- It takes a little time to learn the platform before you can start using

Reactie GetResponse

2 maanden geleden

Thanks for the review!

Geverifieerde reviewer
Digital Marketing Specialist in VS
Geverifieerde LinkedIn-gebruiker
Vastgoed, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Nice features, affordable pricing, and a trustworthy email host

5,0 5 maanden geleden

Opmerkingen: When you have a large user database, you must develop email lists based on clients' likes, desires, and preferences. GetResponse handles this for us automatically. Since we began employing it, it has assumed its responsibilities and made our sending jobs simpler. In addition, it facilitates the dissemination of newsletters and the comprehensive analysis of analytics.

Pluspunten:

Email marketing was and remains one of the most fundamental methods for any business or sector to promote itself. Email marketing is prevalent in our marketing department, and we use GetResponse for all marketing efforts. Additionally, we utilize technology to enhance, accelerate, and expedite the results of our efforts. GetResponse is one of our favorites. The user interface is intuitive, and the dashboard makes it easy to monitor activity. The solution may be expanded up when more advanced automation, webinars, and funnels are required. The company is likewise concerned about affordability, and their chat help is prompt and kind.

Minpunten:

There is no free plan that displays the fees you will be paid. You must have faith in them before making a purchase, and there is nothing you can do if the product does not meet your wants and desires.

Reactie GetResponse

5 maanden geleden

Hi there, Thank you for your review. We're happy to hear you've found our platform useful! -Abbie

O. Kelvin
O. Kelvin
Copywriter in Nigeria
Geverifieerde LinkedIn-gebruiker
Internet, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

My First love regarding email marketing tools

5,0 4 jaar geleden

Opmerkingen: Helps me manage my email list in a simple way. I just love Getresponse.

Pluspunten:

I fell in love with Getresponse because of its simplicity and innovation, when you talk about email marketing you cannot the list won't be complete without Getresponse. Pretty simple and straight forward to use, loads of email and landing page templates to choose from. Deliverabilty is good too, they just keep getting better day by day. I now recommend it to all my clients without fears. Getresponse has proven to be a leader in the industry and I'm happy to be part of it. SIDE NOTE: I recently received my affiliate commissions, about $58, small but it's free money you know. What more can I say? See for yourself.

Minpunten:

Price is good, deliverabilty is good too, the only thing I want them to look into is to review accounts thoroughly before making decisions to suspend it.

Ian
The Boss in Frankrijk
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Moving the goalposts

4,0 3 jaar geleden

Opmerkingen: I will be dropping GetResponse when my current 2 year contract with them comes to an end in August. They have completely changed their pricing structure, and have hugely inflated prices in the 2 years I have been using them. I can keep my current contract with current list size (5,000), but to increase my list size as our business grows means a HUGE jump in price up to the next level.
When I contacted customer support they offered no help. "Yes," they said. "Prices have changed any you are correct, that is what you now have to pay if you want to expand your business."
Do yourself a favour, and don't even start with this goalpost-moving company. Use BirdSend instead.

Pluspunten:

GetResponse is a fully featured mailing list software which offers a wealth of options. Lots of templates and great automation options too. It really can do it all.

Minpunten:

The software is fairly complicated and has quite a steep learning curve, so sometimes it can be difficult to find out how to achieve your goal. There will be a way to do it, but it can take some time to figure it out. However, for the biggest con, see my next answer below...