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Over Survey Solutions

Het combineert gebruiksvriendelijke ontwikkeling en krachtige enquêtebeheertools voor complexe enquêtes met weinig of geen programmering, zonder kosten.

Meer informatie over Survey Solutions

Pluspunten:

Survey Solutions can accomplish this objective at 0 cost. It has been tested exhaustively and has been adept at exceeding expectations, from questionnaire design to survey management and enumeration.

Minpunten:

When it comes to the validation part its quite difficult difficult as i am not that much familiar with the c sharp.

Beoordelingen van Survey Solutions

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,5
Functies
4,4
Prijs-kwaliteitverhouding
4,8

Waarschijnlijkheid van aanbeveling

9,3/10

Survey Solutions heeft een totaalscore van 4,6 van 5 sterren op basis van 85 gebruikersreviews op Capterra.

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Reviews filteren (85)

raj
raj
Associate Business Analyst in India
Geverifieerde LinkedIn-gebruiker
Computersoftware, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easy to use, cost effective and user friendly

5,0 6 jaar geleden

Opmerkingen: architect: extremely all around composed interface, quick to make and refresh extensive polls, a considerable measure quicker than in other programming bundles - complex yet straightforward: a consistently developing rundown of reason custom-made survey segments and the punctuation make the section limit to building complex surveys structures extremely low, no compelling reason to thoroughly consider complex circles or tinker with identifiers - coordinated effort: capacity to at the same time work in a similar poll is awesome for joint effort crosswise over nations, exceptionally valuable amid configuration stage - client and information base, documentation: the help site and open polls are an extraordinary method to learn usefulness, find arrangements and gain from different encounters. All around composed standard areas like family part and utilization that you can reorder into your poll. Additionally, there is an abundance of top notch documentation. - questioner interface: natural plan, simple route inside the survey, and non-authorizing delicate checks. You can prepare field laborers specifically in Survey Solutions, no paper required. - remarking capacity incredible for giving and getting criticism from the field - paradata: the accessible para information is an extraordinary apparatus to screen the talking procedure. One can extricate talk with length and span, talking with speed, working hours, and so on

Pluspunten:

Study Solutions has lured me by its adaptability, its strength and its overviews administration stage which is extremely easy to understand, rich and down to earth. It adjusts to client inclinations with month to month refreshes. What intrigues me most about Survey Solutions is its simplicity of learning. Easy to learn one doesn't should be a specialist in programming to outline polls on Survey Solutions. Moreover, great documentation and test poll formats are accessible to enable clients to take a snappy hand of Survey Solutions

Minpunten:

Study Solutions offers obviously numerous focal points. For me, this is really the best CAPI application that exists. On the off chance that there is something that ought to be enhanced, it is the accessibility of documentation in French. For sure, almost no guide in French exists. What's more, the Designer, the instrument for outlining the surveys is to a great extent in English, which does not profit the french-talking.

Sylvestre
Data Manager in Benin
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I dropped all other CAPIs. I've already completed 16 surveys with Survey Solutions from 2015

5,0 6 jaar geleden

Opmerkingen: Survey solutions have allowed me to discover that a data collection can be done easily without being frowned upon, for me, it is the solution for the collection of data, it is the best.

Pluspunten:

- Easy to use by non-programmer; makes questionnaire design very simplified - Data quality is guaranteed at each level of its workflow (from Designer to Interviewer); - Makes dealing the complex roster very easy; - Very convenience and user-friendly interface (designer and interviewer app); - Offline data collection; it's very useful in most of African countries with internet issues - Gives the HQ users control over the data collection process everywhere they are and with the browser of any device (smartphone, tablet etc') - Data can be reviewed instantly after synchronization - Reduces total cost of survey - Excellent support from the Survey Solutions team

Minpunten:

- No documentation in French for francophone countries - It will be very helpful if the Supervisor can work offline like the Interviewer

livia
Research Associate in VS
Research, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Survey solutions is a user friendly easy to use platform to design surveys

3,0 7 jaar geleden

Opmerkingen: Coding the survey is easier and more intuitive. The tester is a great tool to speed up the process.

Pluspunten:

Easy to use (add sections, questions, validations), nice interface and each new feature is quite intuitive to pick up

Minpunten:

Updates are too frequent and sometimes interfere with the data collection activities already in the field

Ciprian Antoniade
Ciprian Antoniade
Vice Rector in Cyprus
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Very powerful platform for building and manage surveys. I have learned to use it in very short time.

5,0 6 jaar geleden

Opmerkingen: Enhance the skills of design the surveys for official statistics.

Pluspunten:

I like because is easy to install, to configure and to admin. Also, is very easy to use it, in respect of build complex questionnaires. Collaborative work is very important nowadays and Survey Solutions allows this feature. For designing the questionnaires are not necessary high knowledge of programming or web design. Everything is possible just with the mouse and light keyboard intervention. The possibility of using API in monitoring and admin of the platform is an important step forward to automatization the processes. For complex conditional questions you can use C#, but the basic logical conditions are enough, in general. So, in one platform you will have the CAPI, CATI and CAWI of surveys. Using the GPS capabilities of mobile devices you can have the possibility of geocode the responses in a very easy and intuitive way. The reports tools are included, but most important is that you can create customized reports by using the paradata. Without modesty, I could say that the Survey Solutions platform will become the standard for high quality surveys in the coming years. Together with R and Python, Survey Solutions will increase the capabilities of National Statistics Offices to build "in house" very powerful surveys, with low costs and time bound.

Minpunten:

It is to easy to use and the speed of developing new features is very high. The speed of maintaining the updates into the support materials should be the same.

Scott
Scott
Volunteer Information Management Mentor in Fiji
Geverifieerde LinkedIn-gebruiker
, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Excellent free survey tool with free hosting and great support

4,0 6 jaar geleden

Opmerkingen: Thanks to survey solutions we have been able to convert a Fijian village household survey originally designed as a pen and paper interview to be performed using smartphones and tablets with minimal internet. The free hosting of the server also means we are not limited by the total lack of infrastructure in this area of the country.

Pluspunten:

The significant amount of functionality available in the whole survey solutions ecosystem, all available at no cost. Ease of questionnaire design with validation and skip logic Free hosting of the survey server and the ability to do a local server if desired. Ability to do the surveys offline in areas that do not have internet connectivity. Great user interface for the interview and tester applications to ensure the survey process is as easy as possible Multiple language setup is not hard and enables seamless switching between languages in both the application and web interface. Fantastic support responsiveness. The youtube designer videos were very useful.

Minpunten:

There is no inbuilt data analysis. The formats available for export are not easy to use without either paid software or significant development time. Any changes to the survey, no matter how small (even translation or question tweak) will update the interview version, meaning the user must either export interviews performed with both versions and somehow externally merge them or else run with a suboptimal questionnaire to avoid this issue.

Asmelash
Asmelash
Survey Specialist in Ethiopië
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I have used Survey solution in household and agriculture surveys in many countries in Africa

5,0 6 jaar geleden

Opmerkingen: 1. Reduced cost for the programmers. I can program my questionnaire now
2. minimizes data error. The validation and enabling conditions are helpful in minimizing data errors from the field.
3. The software has also survey management tool and this helped me to follow up data collection progresses remotely with out travelling to the field.
4. encourages team work. multiple people can program the CAPI at the same time on the same questionnaire
5. Responsibility of each team member is clearly defined.

Pluspunten:

Simple to program Makes life easy for survey management easy to export data user friendly and not complicated for non programmers and field workers free of cost

Minpunten:

Highly dependence on Internet connection Need for offline programing and data backup (specially in some African countries the internet infrastructure is poor)

Andrej
Andrej
Principal Consultant and Survey Expert in VK
Geverifieerde LinkedIn-gebruiker
, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent CAI solution featuring one of the best user interfaces for interviewers I have seen.

4,0 6 jaar geleden

Opmerkingen: It provides a reliable computer assisted interviewing platform, that has a very low entry threshold into development and a very steep learning curve. It has provided me with a means to capture very complex survey questionnaires and implement them in challenging environment with poor internet connectivity.

Pluspunten:

Excellent interviewer interface; Very strong facility for dealing with complex rosters; Very low threshold into questionnaire development, while allowing for full power of C# in validation functions; Collaborative questionnaire development environment; It's free; Features free and fully supported cloud central database capture facility; Very strong support to data management on the server side;

Minpunten:

My cons are not so cons as they are a wishlist of functionality that would make this software even better. Lacking field supervisor app to manage the interviews locally while in the field and with no internet access; Inflexibility in using stored data to support the interviewing while maintaining the flexible allocation of interviews; Lack of question database support (neither public nor private); Lack of CATI functionality

CHINEDU
CHINEDU
Assistant Research Manager in VS
Geverifieerde LinkedIn-gebruiker
Marktonderzoek, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

My experience with survey solution has been very interesting. I hugely rely on this application.

5,0 6 jaar geleden

Pluspunten:

The scripting flexibility, making it easy for someone who has no background knowledge of computer programming to script and upload questionnaire on the application. I am also very excited about the supervisory role (Accepting and Rejecting of Interviews), which ensures the data that is sent to the headquarter is of good quality. Ability to restrict interviewers to the number of interviews you actually want to do per sector or enumeration. It also interests me to know that I can actually sit in a spot and monitor what is being on the field at the real time. Finally ability to download/export data in SPSS and STATA format

Minpunten:

1. The use of the internet to design questionnaire 2. Inability to download questions designed on rostering and those without rostering in a single data file

Reactie World Bank Group

6 jaar geleden

Thank you for your review! There are ways of including roster variables in the same data file as single variables, generally by giving each occurrence of the roster variables individual names (such as age_01, gender_01, educ_01..., age_02, gender_02, educ_02, and so on). Most analysts find this arrangement more cumbersome than merging the 2 files.

Clark
Clark
Survey Research Specialist in VS
Geverifieerde LinkedIn-gebruiker
Research, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

excellent free solution that provides transparency during data collection

5,0 6 jaar geleden

Opmerkingen: This product provides my organization with a FREE tool we can use with partners around the world with varying degrees of experience conducting CAPI surveys. I hope Survey Solutions sparks a drive toward standardization in features of CAPI software, to improve the quality of data collected in international surveys.

Pluspunten:

- Easy to implement with organizations new to CAPI data collection - Great support from the WB Survey Solutions team -The Survey Solutions Designer takes the 'mystery' out of survey programming and makes this a feasible task for those without a significant programming background. - User friendly interface that is easy for interviewers to learn and use. - Easy to test and update questionnaires - Easy to review cases from multiple levels using multiple metrics at the same time. (i.e. supervisor reviews individual cases in the field and headquarters runs a report looking at aggregate data.) - The map report. Clients really like this feature! - Data export files in multiple formats. The files are clean and ready to use. - It's FREE and available to researchers worldwide

Minpunten:

- format of paradata output is somewhat cumbersome, and not as easy to work with as the response data output.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Research, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

CAPI review

5,0 6 jaar geleden

Opmerkingen: The survey solution really helps in designing the better questionnaire and collecting the good quality data and it is convenient for the interviewers while doing the data collection compared to PAPI.

Pluspunten:

The ease of collecting good quality data which lessens the burden of data cleaning and validation.

Minpunten:

There is no flexibility in the change of synchronization point and the user id of the enumerators. Sometimes we give enumerators two ids/servers, as we have two different servers for the data collection. For them to log in with a different server, they need to uninstall the software and the do so. So, the frequent need to change the synchronization point is a time consuming for the interviewer.

Makhanthane Stephen
Analyst Programmer in Lesotho
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The software works efficiently and effectively.

4,0 6 jaar geleden

Opmerkingen: Timely data collection

Pluspunten:

The software is very convenient and has user-friendly interface. Its very much easy to learn and develop applications with very few logic. It contains all functionalities required for conducting a survey. It makes supervision very easy and most importantly it allows only interviewers to edit data not supervisors. It has several data formats and data can be downloaded any time it is required. Support team works and helps fast

Minpunten:

I think it would be much better is data could be stored temporarily in the device during data capturing, so that in case the tablet gets broken before synchronization, we can be able to retrieve that data.

Richard
Manager in China
Hoger onderwijs, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Amazing system! Beyond my imagination and make my work ease and more efficient!

5,0 6 jaar geleden

Opmerkingen: I get free and highly efficient survey system!

Pluspunten:

Frequently upgrade brings me continuous survey experiences on fieldwork. It is very convenient and high efficiency to get customer support.

Minpunten:

It should develop more functions on analyses of interview paradata to find and anti cheat of interviewers.

Burim
Head of IT in Kosovo
Informatiediensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Kosovo experiences

5,0 6 jaar geleden

Opmerkingen: We are very satisfied with Survey Solutions to use it for SILC and now we are using for updating enumeration area, a project for listing households as a preparation for census population 2021. In KAS we call innovative method for data collection!

Pluspunten:

Easy to create survey, manage and training users to use it in Survey Solution.

Minpunten:

Monitoring enumerators in the field (GPS) and a lot of details to generate just with some clicks in the platform.

Dirk
Project Manager in Duitsland
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

We have used Surey Solutions in remote areas in developing countries.

5,0 7 jaar geleden

Pluspunten:

Survey Solutions is obviously designed and programmed by people who are familiar with the specifics of conducting household surveys in a development country context. The combination of the easy-to-use desginer to the powerful headquarter make it easy to train new people in the use of the system and manage large surveys with high logistitical and data quality demands. The little programming knowledge that is needed is easy to learn.

Minpunten:

There isn't much that I don't like about the system. It's easy to use yet powerful and well-structured.

Reactie World Bank Group

7 jaar geleden

Thank you for your review!

Daniel
IT Manager in Ethiopië
Research, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

it is a great tool for survey management

4,0 7 jaar geleden

Pluspunten:

Very good functionalities to manage large surveys. User friendly designer interface I like the headquarter server functionalities Great ways to capture data easily Create user friendly with full features data entry programs

Minpunten:

Lack of powerful programming language unable to access data on the tablet without using the headquarter server Data loss in case the version of questionnaire on the tablet is not found in the headquarter server

Reactie World Bank Group

7 jaar geleden

Thank you for your review! I have never heard of any case where data have been lost between the tablet and the server. Please contact tech support as soon as possible, they would definitely want to know about this!

Bakare
Public Servant in Nigeria
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Good and easy to understand software

4,0 6 jaar geleden

Opmerkingen: I learn more about php coding and it assisted me in the designing of website php coding relatively on wordpress

Pluspunten:

Easy to learn and understand with self tutor, coding made easy and coloration at the CAPI end is sweet with the blue, red and green light to access whether the entry is not complete, as error or completed

Minpunten:

Wished the Survey Solution Android application could have generate a folder on the Android and also wish the questionnaire designer can generated dictionary cor manual data processing in case of being in an environment where there is no network

Mahin
Asst. Professor in India
Research, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very useful for large scale surevy

5,0 5 jaar geleden

Opmerkingen: Overall it is very good product and cost effective

Pluspunten:

Data management Questionnaire Design Support Quality supervision

Minpunten:

Difficult to design questionnaire Roster data merging

Peng
Assistant Professor in China
Research, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

great survey experience with Survey Solutions

5,0 7 jaar geleden

Opmerkingen: Successful implementation of China Urban Labor Survey.

Pluspunten:

a. powerful questionnaire design; b. offline survey; c. quick support; d. great apps; e. web interview;

Minpunten:

a. lack of app for iOS system; b. customization of web interface; c. lack of supervisor app; d. no documentation on API;

Reactie World Bank Group

7 jaar geleden

Thank you for your review!

Ana
Consultant in Uruguay
Management non-profit organisaties, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent tool for survey data collection

5,0 6 jaar geleden

Pluspunten:

The flexibility it has to be used for any type of survey

Minpunten:

It would be very useful to have a manual with the most common C# functions used in Survey Solutions

francis
Research Fellow-Scientific and Technical Computing in Ghana
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Quite User-friendly.

5,0 7 jaar geleden

Pluspunten:

A well developed software that can serve the purpose of most surveys. User-friendly, reporting features are superb, overall quality of the software is great.

Minpunten:

Detailed installation procedures not available for local servers. Connecting to designer to download questionnaire to locally installed Headquarters requires provision of the institution's server name and IP address to survey solutions support team, Why?

Elout
Health care consultant in Nederland
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Easy to use, in designing a questionnaire as well as for interviewers

4,0 7 jaar geleden

Opmerkingen: Easy to build a questionnaire and user friendly for the interviewers

Pluspunten:

Support was great, each time I had a question I would have an answer within a few hours. Mostly also an answer that was to the point and solved my issue.

Minpunten:

login with username and password is per device, would have preferred to have a login per user (interviewer) instead It is not so easy to find specific issues in the instruction manuals.

Reactie World Bank Group

7 jaar geleden

Thank you for your review! Login by device is intentional, to enable partial completion of interviews by an interviewer. Otherwise interviewers would be able to swap devices and could then view incomplete interviews to which they were not assigned, leading to confusion in the field. Login by tablet ensures fieldwork management and data security in the field. It may be somewhat less convenient for interviewers, but it results in higher data quality.

Daniel
Founder in Thailand
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good software with flexible features

5,0 5 jaar geleden

Opmerkingen: We use it for a range of different studies across different languages. We also developed our own user manual so we can train enumerators on how to properly use the software in the field.

Pluspunten:

The software allows you to program tools to avoid a lot of systematic errors. The roster function is also very good when you have embedded household questions.

Minpunten:

The program language does require some learning of different commands so takes time to master fully. We did not have too much difficulty due to having previous experience with many other CAPI and CATI software products.

Helen
Research Assistant in Myanmar (Birma)
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Survey Solutions offers a very user friendly software and I would recommend it to others.

5,0 6 jaar geleden

Pluspunten:

- Simple to use - Very user friendly for enumerators - The best feature is being able to track location of the respondent

Minpunten:

- Time limitation is restricted to just five months and then a renewal process needs to be done - Needing internet connectivity

Reactie World Bank Group

6 jaar geleden

Thank you for your review, Helen! Just a reminder that an Internet connection is only needed for case assignments, uploading data, and overall survey management. It is not needed during interviews. You are correct, a renewal is needed for your server, but only after 5 months of inactivity. It only requires a message to the World Bank that the server is still needed. It is also possible to download and use your own server if you prefer, but then you would need to upgrade it yourself to the latest version.

Jefte
Jefte
Economic Statistician I in Belize
Geverifieerde LinkedIn-gebruiker
Research, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent product for data capture campaigns. Easy to learn and to deploy.

5,0 6 jaar geleden

Pluspunten:

User friendly-any one can learn to use this software. Adaptable and continuous upgrades with significant user support.

Minpunten:

Requires Internet for preparing the templates to be used on the software environment. Limited report and statistics of the field activities.

Florian
Economist in VK
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

I found Survey Solutions exceptionally easy to use. Especially the tablet interface was intuitive.

4,0 7 jaar geleden

Pluspunten:

1. Accessibility of data output 2. Easily understandable and navigable user interface on tablets 3. Cost effective

Minpunten:

Integrating paper questionnaires with tablet questionnaires using survey solutions is difficult. It would be nice if the outputted pdf questionnaires could directly be used as a paper backup. In addition, an option to randomize numbers within survey solutions would be neat, e.g. when implementing lab in the field experiments.

Reactie World Bank Group

7 jaar geleden

Thank you for your review! Your suggestions will be passed on to the developers.