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Over BedBooking

Een boekingssysteem voor kamerhuurbeheer (Property Managment System). Beschikbaar voor Android, iOS en internet.

Meer informatie over BedBooking

Pluspunten:

I like to combined visual calendar function and embedding. I'm sure I'll find more features to use as I get my arms around the features.

Minpunten:

Since the product is developed in Poland, the time difference between Poland and the U.S. sometimes records transaction details on the wrong dates.

Beoordelingen van BedBooking

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,2
Functies
4,2
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

8,4/10

BedBooking heeft een totaalscore van 4,5 van 5 sterren op basis van 20 gebruikersreviews op Capterra.

Reviews filteren (20)

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Reviews filteren (20)

Rick
Owner / Manager in VS
Horeca, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Product

5,0 4 jaar geleden

Opmerkingen: My staff and I are able to see the same reservation information remotely on our phones in real time. It has freed me up from having to sit down and work out a schedule for my cleaning staff. They can see when someone checks out, and they know when a unit needs to be cleaned.

Pluspunten:

The calendar view gives me a quick overview of availability for my cabins and homes. I'm able to go further into the app to record guest's personal information and reservation details without having to be tied down to my office computer.

Minpunten:

Two issues: - Since the product is developed in Poland, the time difference between Poland and the U.S. sometimes records transaction details on the wrong dates. - The spell check feature should be disabled when entering guest names. This sometimes creates wrong information on reservations. There are too many different spellings, and A LOT of different names out there that could never be included into a standard spell checking database.

Reactie RST

4 jaar geleden

Hi Rick, thanks for the great review. BedBooking app use time gmt+0, because we have users all over the world, that is why we use univerality time for our server data. About your second issue - BedBooking automatically sets the first mark in the field "Enter name and surname (Main guest)". This could be confused if you fill different names, but usually is helpful for our users. If you have more questions, please contact us. Your opinion is very important. We will check your suggestions and take some action.

Muliadi
Property Owner in Indonesië
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best hotel reservation manager system

5,0 4 jaar geleden

Opmerkingen: Very good.
I am happy
Very helpfull

Pluspunten:

Simple Easy to used Inexpensive Fast Very goog

Minpunten:

Nothing. All the best. This is the best hotel software I know

Reactie RST

4 jaar geleden

Thank you for the feedback Muliadi! Very much appreciated. We're happy to hear that you're enjoying using the app!

Robin
Owner in VS
Horeca, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Mediocre at Best

3,0 3 jaar geleden

Pluspunten:

I can't find another app that provides similar functionality.

Minpunten:

The functionality is remedial and not customizable, at all. The customer service is extremely difficult. There is not a way to call to ask questions or explain your issues or requests. Using the message process is labor intensive because many times they don't understand what I'm asking for. I have to go back and forth, way too many times to get an accurate explanation or resolution. When I ask for something custom, I'm told they are working on it, but I never see the improvement.

Reactie RST

3 jaar geleden

Thank you for honest review. Due the world wide of the BedBooking App and supporting 24 languages and all time zones we prefer email contact with the customer (or contact form). But for special customer request we can schedule a phone call or video call. Just send, a message to us: "Hi guys, I really need a phone call. I prefer the next Monday at 2:00 PM UTC." Our support team will contact with you. Since the last 8 years we developed BedBooking bases on user feedback and suggestions. But it looks not possible to develop all user request in the same time. All the users needs are aggregated, analyzed, and prioritized to develop. Some improvements looks as a simple work on the first look, but they are more complex and they need more time and attention. We work hard to make hospitality simpler and smart. Sometimes we make a mistakes, but we work with passion each day to satisfy our users.

Lize
Owner in Zuid-Afrika
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

BedBooking - Excellent application

5,0 4 jaar geleden

Opmerkingen: Excellent - I can view and change my calendar anywhere, live system so my staff can see the latest updates, notes to staff, easy to add rooms.

Pluspunten:

Easy to use, available to all my staff, colourful and great calendar view.

Minpunten:

I would like integration with other calendars without a rate attached to the room per night. Availability only - no rates.

Reactie RST

4 jaar geleden

Hi Lize, thanks for the great review! Thank you for using BedBooking. Any input you have is appreciated.

Enrique
CEO in Spanje
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The cheapest and most useful software for your hostel

5,0 4 jaar geleden

Opmerkingen: We have improved quite a lot the control of the bookings from airbnb and booking, avoiding double bookings.

Pluspunten:

It works amazingly good with almost any mobile phone and its really easy to use, my staff simply love it!

Minpunten:

We can not do many extra options like accounting, opening doors from the app, scan passports...

Reactie RST

4 jaar geleden

Hi Enrique, thanks for the review! We are constantly developing the BedBooking application and many more functionalities will appear soon. We are happy to take your suggestions for discussion in our development plans.

Antonis
Owner in Griekenland
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Perfect software for medium size accomodations

5,0 4 jaar geleden

Opmerkingen: Very good

Pluspunten:

Functionalities of the software were exactly what I was expecting and easy to use.

Minpunten:

Read only access for other employees of my company

Reactie RST

4 jaar geleden

Hi Antonis, thanks for the nice review. It really motivates us to keep working by providing the best service possible.

Davor
Owner in Kroatië
Horeca, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Make your life less stressful

5,0 3 jaar geleden

Opmerkingen: all reservations in one place, easy creation of invoices and communication with guests, synchronization of calendars.

Pluspunten:

simplicity, regular updating and adding new features.

Minpunten:

integration for the website should be improved, (wiget) add credit card billing to payment methods.

Oksana
Director in Duitsland
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good Programm

4,0 4 jaar geleden

Opmerkingen: Easy to add or change bookings.Good for small companies

Pluspunten:

Easy to use this app when travel overall

Minpunten:

would like better customer service toreach from other countries,for example from Germany

Jana
Owner in VS
Veeteelt, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Evaluating the product currently

4,0 2 jaar geleden

Opmerkingen: I found that customer service was very quick to reply to a question that wasn't answered in the website. It was a bit difficult to find how to ask it but once it was asked and I responded that their suggested topics still didn't answer my question, I had direct communication within 12 hours.

Pluspunten:

I like to combined visual calendar function and embedding. I'm sure I'll find more features to use as I get my arms around the features.

Minpunten:

I would like to the the USD use a period to separate the dollars from cent instead of the comma. I'm looking forward to seeing what is offered in the additional services that is in the next roll out. It is confusing that you can define them but not yet add them to a reservation.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Human Resources, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

BedBooking is good service

4,0 5 jaar geleden

Pluspunten:

BedBooking is easy to use and provides all the information you need. I love it. Recommended.

Minpunten:

Really, nothing. This application has no bad sides.

Polyvios
Master in Griekenland
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Useful and cheap

5,0 4 jaar geleden

Pluspunten:

Easy and user frendly software. Manage reservations, check in, check out, finances, statistics etc.

Minpunten:

iphone widget

GARY
OWNER in Australië
Detailhandel, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

BED BOOKING

5,0 4 jaar geleden

Pluspunten:

VERY EASY TO USE MULTEPPLE DEVICES I AM MOSTLY ON MOBILE PHONE ALL THE TIME

Minpunten:

NO HASSLES WHAT SO EVER INTERGRATION WITH DECKTOP IS GREAT

Albertus
Manager in Zuid-Afrika
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Happiness

5,0 4 jaar geleden

Pluspunten:

Software easy to use, even if you just use the basics.

Minpunten:

Some area on the functionality need some improvement, like the client records.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: GetApp

Terrible Customer Support

2,0 2 jaar geleden

Opmerkingen: Never try to sync with OTA's . The system double books, misses booking and there is NO SUPPORT

Pluspunten:

The calendar feature is nice.. It is clear and easy to use.

Minpunten:

THERE IS NO CUSTOMER SUPPORT. WORSE THERE IS WRONG CUSTOMER SUPPORT. They are in Poland and they take days if not weeks to reply. Do not buy this product . You will be sorry if you do.

George
Owner in Griekenland
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great for AirBnb and small businesses

4,0 4 jaar geleden

Opmerkingen: Very good experience and I am very happy using it. I would highly recommend it.

Pluspunten:

Ease of use, UI, some automations like price / day etc

Minpunten:

The price of connectivity with booking.com reservations and compatibility like those are way too expensive (more expensive than the software it-self).

Reactie RST

4 jaar geleden

Hi George, thanks for the nice review. We constantly analyze and introduce various solutions - including price plans. Thank you for your suggestion.

Danial
Founder in Maleisië
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easy for start up

5,0 4 jaar geleden

Opmerkingen: Excellent

Pluspunten:

Easy to use for those who not familiar with booking system

Minpunten:

So far i am fine with the software And all the integration with my smart phone

Freyni
Owner in Zuid-Afrika
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Review from Erin Farmhouse & Cottages, South Africa

5,0 2 jaar geleden

Opmerkingen: Excellent, support is quick

Pluspunten:

Affordability, easy to use, mobile app which synchronises with online version, invoicing

Minpunten:

Not sure I dislike anything, I probably don't use everything as yet, maybe that the invoicing module doesn't recognise my banking details (really not an issue though)

Moon
Marketing in Kenia
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great software cheap price

5,0 4 jaar geleden

Opmerkingen: Excellent highly recommend. Wish there was a feature that told you what the percentage of bednights booked in a month was (occupancy rate).

Pluspunten:

Great system easy to use and look at and a bargain price.

Minpunten:

The support is weak as there is no helpdesk and emails take a while to be replied to.

Daniel
Owner in VS
Horeca, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy to use

4,0 4 jaar geleden

Opmerkingen: Have used the free trial for a while before purchasing premium and works great.

Pluspunten:

It is easy to use and see all my rentals on one calendar.

Minpunten:

I wish it could sync with AirBnB’s platform calendar.

Salim
Owner in Oman
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Best and Easy to Use App

5,0 4 jaar geleden

Opmerkingen: Best App we have come across.

Pluspunten:

Setting up your rooms and requirements.

Minpunten:

Pop up of errors to clear it don't affect the operational features.