Helpt Nederlandse bedrijven al 15 jaar
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Over Connecteam
Connecteam's alles-in-één app is krachtig en eenvoudig in gebruik en biedt taakplanning met GPS-statusupdates, ploegendienstnotities en meer.
The time clock integration with shift scheduler has been a great tool in keeping track of the ongoing projects.
I don't like that i can't go put in unavailable the employee can only do that.
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Looks professional, easy to use, and great value for the cost.
Eerder overwogen alternatieven:
Most Valuable APP for SMB Ever
Opmerkingen: Our company utilizes employees here in the US, and numerous remote employees in the Philippines (less than 20 employees). We had one solution for scheduling, another program for task and project management, another app for messaging, and a cloud-based program for time-tracking. Until we found ConnectTeam. Everything we needed (plus more), all in a single solution. Not only did we cut our previous costs by 80%, everything is now in a single solution.
Pluspunten:
- Only add the functions you want. Not encumbered by bloatware or features we will never us. - EXTREMELY intuitive. Once create an account, do the 5 minute walkthrough and you feel confident enough to manage yoir company. - Their FREE option is actually very useful and includes 80% of the features. - FLAT-FEE pricing! Once you decide to upgrade (we chose $29 plan) No 'per-user' cost like virtually every other solution. One flat-fee and can add up to 200 users with no hidden fees. - 24/7 live support; even for the free account! When we first got started, we had a couple hiccups, and at 1:30am, their live support spent over an hour helping us get everything working perfectly (thanks again Noam). - Supports overseas employees in other countries natively. E.g. we have employees in Philippines, and the installed the app and verified their phone numbers via text on their Philippines phone with no issue. Can text-message filipino worked through app, even on free mode. - Messaging/chat options are way better than other messaging apps. Like 'voice' chat, and the ability to integrate other formats. Supports rich text. Take FB messenger, Sling, and viber and combine all the good features, and this is what you have. - GPS tracking of all remote employees.
Minpunten:
- At the time of writing this review, all admin features have to be done through website, and not through the app (though they say they are working on that). - Could use more hierarchy fratures, other than just basic. Would be nice to see customizable permissions for Administrators (may support but I didn't see). - App only supports Android and iPhone. No desktop app for Windows or Mac available.
Reactie Connecteam
4 jaar geleden
Hi Scott! Thank you so much for taking the time to write this amazing review! Please note that there's A LOT you can do as an admin from the app, under the the ADMIN tab. Make sure to reach out to us for further assistance if needed :)
Eerder overwogen alternatieven:
Online Breakroom
Opmerkingen: Very easy to use and set-up. Employees use this platform more than they used CrewApp.
Pluspunten:
I'm able to send the schedule, allow team members to request time off, and clock in with 1 app. We can also stay in touch with announcements from home or the pool deck.
Minpunten:
The documents and knowledge base area is a little tricky to set-up, but it's super powerful. Once I learned it, it's amazing.
Reactie Connecteam
2 weken geleden
Thank you so much for your review, Charyl! The fact that you can do so much using a single app, whether you're in the office or on the go, is what Connecteam is all about :) We're super happy to hear your team finds the app valuable and simple to use as a single solution for all work-related matters they experience on their day-to-day, especially after using multiple apps on their private phones instead of one. Thanks again for your recommendation, we highly appreciate it ❤️
Disappointed with the app after 14 months - issues are never-ending
Opmerkingen: Terrible experience, I wish we never used the software
Pluspunten:
Good design, friendly customer service, courses and updates work well
Minpunten:
We regret we have gone ahead with Connecteam over a year ago. The system was promising, but the team have not been able to resolve most issues after a year. The scheduling module is full of bugs (the shifts tend of to disappear or duplicate shifts appear for whatever reason, some jobs were sent to the wrong user, schedule is often slow especially on mobile phones). Time clock module seems ok, but be prepared to spend some time comparing time entries with job schedule on another screen - they could not build a comparison of actual vs standard hours in the app. The support and development team don't seem to understand the cleaning industry, communication with cleaners is problematic as there is no traceability or audit trail for actions and messages. The software was also completely down at least a couple of times in the last few weeks.The critical issues are with the scheduling. We notice a new bug pretty much every few days now. We report issues on a weekly, sometimes daily basis. They always ask us to record videos and screenshots, which we have to send to them. They then ask us to check it has been resolved. When one bug is fixed, another one seems to appear. I am not sure how they are operating.
Reactie Connecteam
10 maanden geleden
Thank you for your feedback. It breaks our hearts to read your review, but we're not running away from responsibility. We do nothing else but create the best platform in the world to manage non-desk employees. In the past 2 years, our company has grown 20 times, customers and employees wise. Some parts of the system needed massive revisions in order to be able to support the radically increasing traffic, and sometimes it took longer than expected, and getting there wasn't smooth sailing either. Nothing I can say at the end of things could change what you have already experienced. What I can tell, is that there's a dedicated team of people that spend countless hours improving every bit of the platform, even through hard times. If you'd like, I'm available to listen and answer questions. As this review is anonymous, I can't reach you on my end as I don't have your contact details, but you can contact me at [email protected] and I'll reply back immediately. Thank you again ����
Eerder overwogen alternatieven:
I Absolutely love Connecteam
Opmerkingen: I love Connecteam and their Customer support is fantastic. I brag about them to all my friends and clients. They can't beleive how easy my office runs with this app. I have referred three other people (companies) to connecteam, one of which has already signed up and the other two are busy looking into it at present.
Pluspunten:
It has made my life so much easier. I use the forms feature, times clock and quick tasks. Just love everything about this app. Love the feature of the geo-fence which prohibits personnel from clocking in until they are on site. Saved me alot on overbooked hours. I love the quick tasks that runs my office much smoother than the old fashioned diary.
Minpunten:
If I must be honest, the only thing that sometimes is irritating is that I am on advanced plan and can use most features, but some features are limited. I can use them but not to their full capacity. I would suggest that if your package allows for eg quick tasks that it allows the full function of quick tasks and not limited use. I have made a suggestion today to the lady that helped me from Connecteam to make it so the person I am assigning a task to cannot delete that task without my approval.
Reactie Connecteam
3 maanden geleden
Jane, it's so awesome to hear you're able to run your business from one place and improve multiple aspects of your day to day :) Can you please email me at [email protected]? I would love to chat :) Thank you! Chen from the product team
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I love Connecteam!
Opmerkingen: The quality and ease of our communication has improved exponentially. All Employee management has improved as a direct result of implementing Connecteam!
Pluspunten:
Connecteam is the solution my clients have been looking for for Staff Management!
Minpunten:
Like anything there is a learning curve and the set up of all the features does take some time - but man is it worth it!
Reactie Connecteam
2 weken geleden
Thank you so much for your amazing review! It's so great to hear you were able to switch from 4 different software to Connecteam's all-in-one, and that you were able to customize it to your liking and dramatically improve communications in the company :) Thanks again for sharing your experience with us! If there's anything you need, we're available at [email protected] around the clock :)
Streamlining documents and employees are much easier with this software
Opmerkingen: The necessity for employee and management tools compels us to adopt Connecteam and leverage its array of functionalities. Within this software, we effectively utilize tools such as progress monitoring, time tracking, task planning, workflow management, report forms, and numerous others. It is the utilization of these tools that contributes to the remarkable cost-effectiveness of Connecteam.
Pluspunten:
Numerous tools for different needs are what make it a cost-effective purchase.
Minpunten:
There is occasional lag even though having a high-specs device.
Reactie Connecteam
2 weken geleden
Thank you for your review! We're glad you see the value of using an all-in-one platform to manage remote teams, both for cost-effectiveness and productivity. If there's anything you think we should improve, please don't hesitate to contact us at [email protected]. Thank you!
Highly recommend
Opmerkingen: From my onboarding process to today my experience has been amazing. I would recommend Connecteam to everyone!
Pluspunten:
The ease, the price, the functionality, the support, everything.
Minpunten:
There were a few features that didn’t work on mobile, only on desktop. We are all mobile so that was a little challenging. But the support staff was always there to help!
Reactie Connecteam
vorige week
Thank you so much for your review and for showing your support :) As an admin, some things, especially advanced setup or customization, require the "big screen" of a computer, and I believe that's what you meant when you said that some things weren't available on mobile :) No need to worry though, as we're constantly adding more and more capabilities to the admin tab in the mobile app, so stay tuned for upcoming app updates :) Thanks again for the awesome review!
Importance of tools in accomplishing daily management & processes.
Opmerkingen: I and my employees have excellent experience in using this software which is why we have continued to utilize it and become an integral part of our daily work.
Pluspunten:
Its friendly user interface and number of useful features are commendable
Minpunten:
My only problem is the app crashing but it rarely happens so it is good.
Reactie Connecteam
vorige maand
Thank you so much for your review!! The last version of the app, 8.4.2, included stability improvements that fixed the rare crash issue. Can you please update your app and let us know if it happens again? You can also contact me directly at [email protected] Thank you! Chen
Joining connecteam
Opmerkingen: [sensitive content hidden] has been amazing to work with. He's very knowledgable and offered solutions to any problem we are facing as a company which is why we are switching to Connecteam.
Pluspunten:
Very user friendly and solves all of our problems!
Minpunten:
N/A We love it! It'll take some time getting used to the new system but we're excited!
Reactie Connecteam
4 weken geleden
That's so great to hear, Hava! We're excited to have you on board as well and can't wait to see what you'll achieve with Connecteam :) Thank you for taking the time to write this 10/10 review, we appreciate it so much ❤️
best work tool i have ever used
Opmerkingen: outstanding
Pluspunten:
support/training/price/features - what's not to love?
Minpunten:
doesn't exist, i don't have anything negative to say
Reactie Connecteam
vorige maand
Thank you so much for your review, Jennifer! It's great to hear you find Connecteam to be the best solution for your business needs :) If you have any questions or feedback, please don't hesitate to reach out to us. Thank you! :)
Eerder overwogen alternatieven:
Connecteam:
Opmerkingen: Agile, flexible, personalised support from a skilled team, and an all encompassing employee management system has made allowed me to match the output of my predecessor in my first year with less cost. Even in bringing two Rescue operations departments onboard for the coming summer season has been this beautiful exchange of knowledge and an exciting time for departments previously bogged down with paperwork and reporting. Its impact on our organisation's capability feels similar to that Forest Gump moment as the braces fall off his legs and he runs for the first time.
Pluspunten:
When I started my job managing 3 water safety education programs for over 100 schools and around 10,000 students with 49 instructors i was also told there would be no assistant. I know an EMS would lighten the load however Connecteam and their incredible support team solved problems I didn't even know could be solved AND in ONE APP! Staff availability and shift scheduling in one place, synced to timesheets with custom travel amounts as tick boxes, health and safety forms and shift paper work, housing our library of job procedures, the ability to survey, quiz, LMS, chat, take polls, call, post to and about my team brings us into the 21st century. No more hoping the team have the most up to date schedule spreadsheet or transcribing and or dealing with lost paperwork. No more mixing personal facebook messenger to contact staff. And it was the cheapest I found!
Minpunten:
The best part about Connecteam is if you find something you don't understand or would like the team to add they are constantly improving things! And some companies only add the requested features to the upper level subscriptions but this app grows across all levels.
Reactie Connecteam
3 jaar geleden
Pia, Thank you so much for taking the time to write this amazing review! We love having you as a Connecteam customer! Stay tuned, the next few months will be EPIC! Oh, and we LOVED the Forest Gump scene reference :)
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Fantastic app and customer service team
Opmerkingen: We reached out to Connecteam in the summer of 2020 on behalf of one of our clients, who was looking for a time tracking solution for deskless employees, ideally with a geo-location feature. From day 1, the entire team we engaged with was extremely helpful and generous with their time, taking us through multiple demos till we were able to select the right fit pricing package. What started out as a simple time tracker evolved into a way to automate and embed day-to-day tasks and procedures, provide a resource for emergency information and reference materials, and engage an entire team in a completely new way. Connecteam reduced our client's reliability on pen and paper and enabled them to have a safe and reliable method to track COVID due diligence (live reporting of employee data, attendance lists, COVID screening, etc.). After our initial success with our first client, we have implemented connecteam with a second client and will continue to refer this app to clients looking for a modern, user-friendly solution to time tracking, employee communication, and process improvements.
Pluspunten:
- We LOVE that the app is easy to use from an end user standpoint, and extremely customizable from an admin standpoint (everything from setting user permissions per team/job title/individual to changing the names of different features within the app to suit the unique business operations) - The "library" asset with its search feature is incredible - one of our clients uses it to house an emergency contact / medical info database, and the ability to easily search important information rather than manually checking pages of data saves time and stress - The flexibility to assign a geofence to restrict where employees clock in and out was critical for one of our clients, who relies primarily on mobile workers who aren't in a traditional office setting - The job scheduler is incredibly intuitive and the ability to template and duplicate shifts is such a timesaver - The customizability of the workflows and the many different features is awesome - we've barely scratched the surface on all it can do still - Last but perhaps most important, the customer service is unparalleled. The Sixth Sense team has managed a number of different software implementations over the years but this has been far and above the smoothest. Shahaf, Alon and the rest of the team are responsive, professional, friendly and extremely knowledgeable. The customer support does not end when the app implementation is complete, and they are a valuable resource for ongoing troubleshooting support.
Minpunten:
Before I list any cons, I'd like to say that the team is always working on new updates, and we've already seen some of our suggestions and feedback implemented. Here are a few areas the app could continue to be improved: - Timeclock and workflow reporting could be a bit more robust (ability to customize timeclock reports and fields, automated ability to merge different workflow reports together). Our clients use the timeclock timesheets to run payroll so the customizability would be extremely helpful. - The synced vs unsynced time clock and job scheduler and the benefits/limitations to each was a steep learning curve but once we figured it out, it ran smoothly - It would be great to have more areas where we could do a batch data upload (eg. within workflows, library assets) - At this point, the geofence settings are applicable to all or none employees, it would be great to be able to adjust these settings on an individual level
Reactie Connecteam
3 jaar geleden
WOW Brittany! Thank you so much for taking the time to write such a detailed review of Connecteam! Ease of use, customization and the ability to scale within the same platform is WHAT WE DO! So it's amazing to know that your clients are able to accomplish just that, and we would never get enough of hearing that :) You'll be amazed with what we have planned for the next few months and down the road, so make sure to stay tuned for upcoming releases! Thanks again for the feedback and product suggestions, you're awesome!
Connecteam has been a complete Game Changer for our company!
Opmerkingen: Overall experience is 150% wonderful! Their customer service is the best! The best thing about Connecteam is that it can work with any type of business. It is so customizable!!
Pluspunten:
We had been looking for a program that would provide a "one stop shop" for communicating with our employees who are in the field 98% of the time and stumbled across Connecteam while looking, about 1 1/2 years ago. This platform has completely changed how we do almost everything relating to back office, communication and safety! It is so user friendly, not only on the back side but to our employees. It has cut down on so much paperwork and allowed us to train people during their down time in the field instead of having them come into the office. I could go on and on....we use Connecteam for Safety Training, Announcements, Time Clock, Benefits, Repair Orders, Flash Reports, etc. It is AMAZING!!
Minpunten:
I don't know if there is something I like least about Connecteam, maybe that they are still developing the software. Which is really a good thing....everything we have communicated with them such as suggestions they take very seriously and most of the time the next update you have what you need!
Reactie Connecteam
4 jaar geleden
Wow Shanna!! Thank you so much for taking the time to write a detailed review about Connecteam! Connecteam's development will never "end" :) We're always adding more and more capabilities, improving existing features, and use customer feedback to pursue the best in class product experience!
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Innovative All-in-one
Opmerkingen:
Since its' implementation we have had phenomenal feedback from our employees. We had a difficult time keeping track of all the different (and expensive) software that did different things. We had 4 software companies doing different thing now all in Connecteam.
Compliance tracking was an issue as well, but with workflows you can easily see who submitted & who didn't their reports and many more features. I have nothing bad to say.
Pluspunten:
Everything is great in it. It is literally an all-in-one software. We use it to communicate with our teams, do online training, write incident reports, have them emailed out to appropriate recipients, time & attendance, scheduling and much more. It's incredible what you can do all in one app. Very innovative and best of all is their customer service + the pricing.
Minpunten:
There is hardly any dislikes. Scheduling, time & attendance needs a little more features such real time alerts for unscheduled shifts, wrong locations, in late (while synced with Time Clock) and having the ability to send schedules out to clients. Minor bugs here and there, but whenever you bring them up to customer service, they are fixed within 24 hours
Reactie Connecteam
4 jaar geleden
Thank you so much Hofsep! We appreciate you took the time to write such an elaborated review, and are extremely happy to see how you utilize so many of the platform's capability! Many more exciting features and capabilities are coming very soon, so stay tuned :)
Eerder overwogen alternatieven:
Looks professional, easy to use, and great value for the cost.
Opmerkingen: I can not praise your customer service enough! It is no secret that I love working with [SENSITIVE CONTENT HIDDEN]. He is my favorite to chat with because he always makes sure he understands what I am asking, gives in-depth responses (so I fully understand him), often shares personalized quick videos, and always has a workaround when I am having an issue. He continually tells me how wonderful it is to work for Connecteam (and I am so glad to support a company that treats its employees so well). I know that anytime I chat in with a question, anyone can and will provide exceptional customer service. I have never been disappointed with a conversation with them.
Pluspunten:
I love that this solution is easy to use, is aesthetically pleasing, and is a great value for the cost. I love that they are constantly working hard to continually improve (on an already amazing solution) and send out updates often about what new features they are adding on.
Minpunten:
What I like the least about this software is that some things are found in very weird locations (Why is Geo-Fencing in time clocks and not in settings under job scheduling?). I also wish there were training videos for employees. I work remotely and our employees are older and wish there is a way to send them a tutorial without having to try and teach them over a call. (I gave up and made my own training videos on how to use the app and they still struggle).
Reactie Connecteam
3 jaar geleden
Thanks for amazing review Kristina! The reason the Geofence settings are in the Time Clock and not in the Schedule is because the Schedule focuses on letting employees know what they need to do, where they need to be and when of course :) The Time Clock is the feature they track the actual work time with, which includes tracking their current location to ensure they at the worksite. That's why the settings for the Geofence are there :) Once the features are synced - Viola! Harmony :) As for more training videos - we're on it! Thanks again for such a beautiful review :)
Eerder overwogen alternatieven:
Fantastic Product
Opmerkingen: I love Connecteam and they are fantastic group of people getting the job done. This product really works!
Pluspunten:
The product is really to use. I love their tech support on how they handle things and guide you on how to properly set up the product. The software is fully customizable, affordable and you can contact your employees without having to call every single individual. You post some forms and our team responds, and voila! The pricing is upfront and no BS sales call to swindle you in purchasing a really expensive software.
Minpunten:
It's online software. It had one issue of downtime for 2 hours but besides that the CEO apologized and the teams were working really hard to get the system back up and running.
Reactie Connecteam
4 jaar geleden
Thank you so much Rufus! We're happy to have you guys onboard with Connecteam. Thank you for taking the time to write your feedback, it's highly appreciated!
Best price worthy software we used!
Opmerkingen:
We pay for a product and get in return something that makes our job much more easier.
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
Pluspunten:
Product is price/quality top notch. Its has sometimes some small bugs, but the awesome guys [SENSITIVE CONTENT HIDDEN] always fix that issue within 5 minutes. The most I like on the software is the beautiful design of the desk version and the app. With integration of our logo, all our employees like the app! It gives a personal touch to the app
Minpunten:
As a more new company compared to competitors the app sometimes shows some small bugs. This is quite fixed easy by the guys from their support.
Reactie Connecteam
3 jaar geleden
Hi Dean, We appreciate you taking the time to review us! It's great to hear you're happy with the product experience of Connecteam as an all-in-one solution! It's important for us to provide a real all-in-one solution to businesses, not only from the product side of things, but also from the pricing perspective. So we're super happy to hear you're satisfied with our affordable plans and customer support. Thanks!
Great Experiences!
Opmerkingen: First of all we have been wowed with the responsive customer service from Reps who all have an expertise. We have found everyone we have worked with or asked questions of to be very knowledgeable.
Pluspunten:
Love the interface and its very user friendly
Minpunten:
At this time I really can't think of anything.
Reactie Connecteam
2 jaar geleden
Thank you so much for the amazing review, Lori! All customer-facing employees in Connecteam are no less than real Product Experts! We spend a lot of time and resources on making sure that each and every one of us knows the product, the common use-cases, the main industries our customers are from, and more! We believe that's the only way to provide our customers with an excellent product and top-notch customer service :) Receiving this acknowledgment from you is a big deal for us, so thank you! Feel free to reach out to us at any time if you have any feedback or suggestions for us :) Thanks!
Glad to have found this.
Opmerkingen: I'm happy with Connecteam, and I'm glad I found it.
Pluspunten:
It has a wide variety of features that have allowed us to move our payroll and HR to a virtual platform. Clocking in and out and tracking employee hours and location is a great feature.
Minpunten:
It is not completely intuitive in all the areas of use, there are SO many helpful features, its hard to keep track at first. Nevertheless support is incredible and you can learn quickly if you reach out.
Reactie Connecteam
2 jaar geleden
Thank you so much for your review, Angela! We're happy to hear Connecteam helps you and your team be more productive and get more done :) Yes, some features are more advanced than others, but all features and capabilities have supported videos and articles to make things simpler. We're also happy that you have found our support team to be helpful and responsive! Thanks again for taking out the time to review our product and services!
Best Platform Of It's Kind For Scalability
Opmerkingen: It's been an overall excellent experience. Highly recommend!
Pluspunten:
I tried about 20 different platforms for workforce management before deciding to go with Connecteam to manage my 75 employees. I'm a part-owner and COO of a chain of pediatric urgent care clinics in the DFW area. One thing my company struggles with is managing so many staff members when our administrative and management staff work during the day, our clinic staff work nights and on the weekends, and additionally, our employees are spread across 4 different clinic locations. I've been incredibly impressed with the scalability of Connecteam--- they are the only app I've found that allows me to do everything from employee scheduling and new hire on-boarding to extensive employee training via videos and quizzes and even monitor and display metrics for performance in different departments. It's simple enough that it's not overwhelming in the way some platforms like Zoho can be, especially if you are a business owner who is setting it up yourself, but there are still enough options to allow you to do almost anything with it-- and they're adding new features almost weekly. By far, however, I've been most impressed with their IT support. FREQUENTLY I've messaged their IT via chat at 2am in the and received a solution by 4am. It's made me very happy with the platform, and when small glitches or issues do arise, I feel supported and confident that they'll get a resolution together for me quickly-- and they always have! I really can't say enough good things about this platform!
Minpunten:
One thing I wish the platform had was a way for multiple people to input information into a field via the app and then see and edit both their submissions and other employees submissions through the app. Many times information will be submitted by my employees that I need other employees to be able to view and work on collaboratively, but there's no real way to do that now strictly through the app. For example, you can submit information via workflows, but to see that information in a spreadsheet, you have to log-in as an admin into the connecteam website. Obviously I don't want to give all of my employees admin access or train them to use the website platform. I'm hoping this is something they'll be addressing as they add new functionality.
Reactie Connecteam
4 jaar geleden
Hi Meghan! Thank you so much for taking the time to write such an amazing and informative review, both for us and for the people that reading this review and can benefit from it when evaluating Connecteam for their business. One of our goals for 2019 is to add more and more capabilities to the mobile app, especially for admins, so you can expect to have the option to view and manage workflow entries from the mobile app pretty soon! Thanks again for the review, we highly appreciate your feedback :)
Explore the features they are gems
Opmerkingen: I am getting the forms and documents I need from the field. They were using paper forms before this and would lose them, forget them...bottom line we would never get them in the office. Getting the documentation keeps us OSHA compliant and helps us with unemployment claims if we had a legit reason to terminate someone. Also, I cannot stress enough, their support is fabulous. I scheduled a training online and the rep that helped me, [SENSITIVE CONTENT], was phenomenal! She continues to reach out and offer to help. She showed me all of the extra features that I really did not anticipate using and I am so glad she did.
Pluspunten:
I love the ease of implementation. The software automatically sent invites to the users to download the app. The form creator gives so many options to use forms already created or to create one of your own. The forms are simple and can be signed from a mobile phone. Signatures are critical for documentation of training, write ups, injury reports etc.
Minpunten:
Unless a user purchases the expert version there are limits to the number of jobsites you can use GPS tracking on. With the level that we have we are limited to 10 jobs. I would be much happier with the ability to have 15 to 20 without having to upgrade. We are working with the limits of 10 for now because there really is a large jump in price.
Reactie Connecteam
2 jaar geleden
Amazing review, Karen! Thank you so much! It's great to hear Connecteam helps you better manage your business and team, save time, and automate day-to-day workflows. As for the capabilities you're looking to have in your plan without upgrading again, the best would be to communicate that to your Customer Success Manager at Connecteam and ask if there's something that can be done to help :) Thanks again for your positive detailed review!!
Eerder overwogen alternatieven:
10 Fitness Review
Opmerkingen: I love connecteam. It's really brought together our business and we've leveled up our training and development. The company culture has improved because we post daily updates on our sales and the employees get to like and comment. Very happy with our experience. The site does go down too frequently for my liking but overall satisfied.
Pluspunten:
Easy to use. Flexibility with features. All in one app
Minpunten:
I would like to be able to have a scoring system for forms. We do cleaning audits and sales audits and we would like to score them. We are currently using Go Audit platform because connecteam does not have this feature yet. Either upgrade the quiz feature to be more flexible or add scoring to forms.I would also like to have connecteam integrating with ADP so we can use it for scheduling, payroll, time off and automated user management
Reactie Connecteam
5 maanden geleden
Thank you so much for your review! Can you please email me at [email protected] so we can talk about the scoring you're looking to have in your forms? I would be happy to better understand the use case :) Thanks again!
Highly Recommend, this program can grow with you and for you.
Opmerkingen: Overall the Connecteam team was very helpful. We took a lot of time before deciding to invest our time into this software to take it company wide. We had several zoom calls and emails back and forth asking questions about the features we required. Most of these features were included, in the process, or on the list to be added which we really liked.
Pluspunten:
Once you get the hang of navigating the software, learning what does what and what affects what, it makes scheduling and timeclock tracking efficient. It does take some time getting used to (as does learning any new system) but overall, we are happy with how it has made payroll and scheduling more uniform for our company.
Minpunten:
The most common issue we run into is the Kiosk app. Some users refuse to use the app on their phone (perfectly fine with us, we give all employees the option). When they use the kiosk, we have glitches every now and then that are very difficult to duplicate to therefore get assistance. We are certain some errors are a mix of the tablet fault and Kiosk faults. The Kiosk is used everyday at several locations.
Reactie Connecteam
vorig jaar
Thank you so much for recommending Connecteam, Maddy! It's great to hear you are able to grow and scale with Connecteam and find it useful and easy to use. As for technical issues with the Kiosk app, our team always tries to help and resolve issues when needed, but as you mentioned, if they are hard to replicate and don't always happen, it is more difficult to understand what to fix :) That said, stability improvements that are being released regularly may be helpful! Either way, we're always here to help with anything, so please don't hesitate to reach out! Thanks again for your review :)
Very Specific needs
Opmerkingen: I am satisfied with connecteam, for the current status of our company, but I am looking into options that can have the above mentioned cons
Pluspunten:
- The software is very user-friendly - training our new employees on the app is very versatile. - The GPS tracking feature is very useful for the dispatchers that monitors employee clock-ins - Customer service is nearly perfect - I have never had to wait more than few minutes for assistance - Connecteam is our only scheduling-platform we utilize currently
Minpunten:
- It would be nice if we could intergrate time-clock with our payroll system - quickbooks - features such as hourly check-ins especially for shifts that are overnight, this way we can ensure employee is alert atleast every hour - the employee who do not have a smart phone - trust me they exist - it would be nice if there was a website feature or call-in option that still tracks GPS - Alerts to a designated email when a schedule shift has not been clocked into by the employee -Sending alerts to the employee that they have not clocked into the shift
Reactie Connecteam
3 jaar geleden
Thanks for the review Hayat! Your feedback was forwarded to the product team and we'll be in touch once something comes up! Thanks again for taking the time to review us :)
Connecteam Saved my business!
Opmerkingen: Connecteam so far has been a complete game changer for my small business. Over the last ten years I have struggled a bit with organizational structure, amongst other things. As most small business owners will tell you, you are not just the owner operator, you are also the production manager, the human resources department, the accountant, IT, marketing, and R&D. Of course this can become overwhelming, and at times a little chaotic. Connecteam brings all of these individual departments under one beautifully user friendly and structured roof! I was so suprised at how quickly I learned my way around the software, no doubt in part due to the Connecteam staff always available to help in a moments notice. From there it completely streamlined my business. I save so much time now basically running my entire business from one piece of software. I really am truly grateful to Connecteam for this. All I can say really is thank you so much, you've been a lifesaver!!
Pluspunten:
The services that help my business most are creating my work schedule, the ability to create and add fillable forms to shifts, and keeping track of hours and locations of my employees!
Minpunten:
I have zero complaints. If I HAD to give one suggestion for improvement, I would say that it would be great to have some creative control and editing power over the look of a completed form.
Reactie Connecteam
vorig jaar
Micahel, you gave us the chills! Your story is our vision. Your business owner experience and how you tell it are inspiring. We're so happy Connecteam helps take some of that weight off your shoulders :) Thank you for the lovely review, we love it!
