CINC reviews

Awesome real estate CRM and lead gen platform

Opmerkingen: We were able to discontinue several other tools and platforms by having the needs met by constant improvements by CINC. The support and programming teams are so nimble that often times they can accommodate system changes within days or weeks at our request. Our success coach is always available to help and answer questions.

Pluspunten:

The quality of the leads, functionality and ease of use.

Minpunten:

There are occasional glitches but that is to be ex0ected woth any technology.

Over 5 year user of CINC

Opmerkingen: Overall, it has been our sole lead generating, CRM and dialer that has been instrumental in our growth

Pluspunten:

We have been using CINC for over 5 years for our real estate company, and it has been instrumental in propelling our business forward. The platform ease of use, customer database and our strong relationship with the account manager have made it our sole choice for managing our operations.

Minpunten:

One downside is the constant increase in costs, and the AI feature is not as refined as we would like

Very disappointed on the whole

Opmerkingen: Very disappointing, CINC is the epitome of over-promise and under-deliver. They brag about scrubbing leads and only supplying valid emails and phone numbers. However, well over 20% of the phone numbers are for non-existent people. Another large portion is to people who have no idea why you are calling and the remainder just don't ever pick up. By far the most common response received from the tiny minority of people who do respond is "Not Interested".

Pluspunten:

The CRM portion of CINC is good and its relatively easy to track leads and communication.

Minpunten:

The leads are almost all duds, I purchased the CINC program to increase my business, but the only thing it has done is draw over $1300 per month out of my business.

hi hi hi hi

Opmerkingen: great. I am little old me, no big team. Cinc works hard to make it affordable to me.

Pluspunten:

it is fairly intuitive. new features are often launched

Minpunten:

half leads, but cinc cannot control that and is working on the verified part which helps

Homest feedback

Opmerkingen: Excellent! the support, training, online tutorials are superior.

Pluspunten:

The look and feel of the website. And the CRM is the best I've used out of several

Minpunten:

The costs are too expensive for the conversion rate. It's not a 10x return or even close

A competitive advantage

Opmerkingen: My sales rep, onboarding rep, success manager, and continued rep are what keep us here. Having a subject matter expert on demand for our team and brokerage growth is what a CRM service provider needs to do and CINC accomplishes that.

Pluspunten:

It has every feature I was searching for in my CRM use, coupled with the best CRM customer service staff I have ever worked for. Better than KV Core, Command, Sierra, Liondesk, and others.

Minpunten:

Its indepthness can be complicated for someone new to the CRM and RE language. High-end users will love it because it works without the non-essential items being in the way.

Like having your own assistant.

Opmerkingen: Great! My representative [sensitive content hidden] is always a call or email away when needed.

Pluspunten:

Best thing is the MLS feed to my site. It is easy for any real estate professional to utilize.

Minpunten:

Not all of my local needed MLS fields populate to the feed on my site.

Overall thoughts on cinc

Opmerkingen: Great been using for years as always improvements can be made as we grow.

Pluspunten:

How it tracks leads when using the site to help your conversion rate. How easy it is for me and leads to use the website for higher conversion rates.

Minpunten:

Many leads have faulty numbers and emails yet we still pay for those.

A very thorough product.

Opmerkingen: I use it daily. It took a bit of time and effort to learn, but it is a useful tool.

Pluspunten:

The amount of features. It can really do a lot.

Minpunten:

It feels a little overwhelming when I'm in it. It almost does to many things.

Cinc review

Opmerkingen: Did pretty good but at some point things got slow

Pluspunten:

Cool way to interact with clients on a daily consistent basis

Minpunten:

Wrong numbers and info . Annoying trying to connect

CINC or not to CINC, that is the question!

Opmerkingen: I realized the support you get is a like being with a trainer, and the training is parallel to being trained by a real estate manager. You need to do this and you need to do that. HOWEVER, what does it applied or do for you?

Pluspunten:

Its easy to use, inputs, the website is easy to maneuver and fast (if you have excellent RAM and mid their internet speed on your computer).

Minpunten:

Integration to other RE apps. Not sure what is being sent or posted, no idea what it looks like, how it is done or derived.

I love Cinc and My Rep!

Opmerkingen: I’ve been using it for five years.
It’s an additional lead system but the only one we won’t drop. It’s good exposure for our listings, a great way to share with clients and virtually hands free if you need it to be while on vacation, life events, etc.

Pluspunten:

Honestly, [sensitive content hidden]. She’s the best lead rep we have. Quite amazing. She calls when something new is coming out, cares about our success and helps any time I have a question. She’s she’s so much light on the power of the product. It’s made my experience with CINC better just because of her.

Minpunten:

I’d like live lead call ins. When leafs call in, we know they’re more serious than someone who answers a text or is bored and just wants to see a listing detail, never to be seen or heard from again. Of course that’s the old “some will, some won’t, so what?” Theory. You need thick skin in sales.

Cinc Review

Opmerkingen: I have been a user for more than 10 years. I would never change to any other program as it is so good. And they are innovative and evolving using AI, etc.

Pluspunten:

Its a very robust and comprehensive program. So much better than an excel spread sheet or any other options that I have reviewed

Minpunten:

Its a negative - but also a positive:They are continually updating and improving the program. You have to be on top of those upgrades to make the most of the program.

Review for cinc

Opmerkingen: Excellent. We were some of the original owners! From the get go we loved cinc.

Pluspunten:

The value and quality of leads is amazing. They also have a really good support system if you can have them find you a rep that you get along well with. It feels like they are a family owned business!

Minpunten:

Some features change without notice. Als had a bad couple of reps who didn't care.

Consistent CINC User

Opmerkingen: Overall - CINC has been everything we wanted it to be and we continue to refer agents to the system daily.

Pluspunten:

The best thing about CINC is how easy it is to use. From the initial lead input until a systematic and automated follow-up plan after the closing - each step is tracked, to-dos are given, and nothing gets missed.

Minpunten:

The two things I like the least about CINC - that you cannot attach/receive images and videos.

Great real estate CRM

Pluspunten:

Ease of use for managing leads and applying plans

Minpunten:

Lack of ability to search by key words in clients

Long time Cinc user

Opmerkingen: Great too get issues dealt but little protection for loyal users

Pluspunten:

Support and quick response time If there is a problem it is promptly dealt with

Minpunten:

They sell too many platform in Each area.

How I love Cinc

Opmerkingen: my overall experience is wonderful with cinc

Pluspunten:

this crm is very compatible and user friendly

Minpunten:

does not show you automatic duplicate clients right away

Overall good

Opmerkingen: user friendly and easy to manage on day to day use

Pluspunten:

advanced crm with latest features for real estate

Minpunten:

very very expensive monthly fixed cost plus it is USD so for users in Canada it is very very high cost per month

Great platform!

Pluspunten:

It is continually getting better! I love the updates!

Minpunten:

The A.I [sensitive content hidden] sometimes says things that are completely irrelevant to what the client is talking about.

I changed companies took my business into my own hands with cinc

Opmerkingen: Im still new to cinc but the referral program the copious amounts of training they offer has become the one stop shop for my real estate business if you put in the work you can run your business from just cinc alone

Pluspunten:

Ive never had a lead engine that brings in thr lead flow that cinc does at first it was almost shocking

Minpunten:

Utilizing home pulse cant be done in the system as an agent you have to do it as a lead to get a home value

CINC survey 6.2024

Opmerkingen: Customer service is very good. Prompt answer/return of phone calls and you can actually speak to a human. Amazing in the crazy would we live int.

Pluspunten:

I can set up clients to see homes, otherwise nothing that comes to mind.

Minpunten:

The cost, the validity of the leads. They are prospects who are looking at homes, but don't need or want one.

Mixed Emotions about CINC

Opmerkingen: My Account Manager is the BEST-EVER person who has worked at CINC and who has interacted with me. Thank you [sensitive content hidden]. If only CINC would give [sensitive content hidden] more to work with regarding upgrading the Dashboard and the system itself.

Pluspunten:

I have little to say about this because I am kind of stuck with this system after many, many years. The CINC system is NOT keeping up with its competiton!

Minpunten:

CINC Managements and Designers of software do NOT listen to experienced Real Estate professionals who make suggestions. The software is outdated. The creators of the programs do NOT realize what is needed to successfully work the CRM system.

Honest Review

Opmerkingen: It's hard at first but when you get the hang of it, it's efficient and worth it

Pluspunten:

Versatility and ease of use you can easily track anything

Minpunten:

I think the price is a bit expensive but it the long run it is worth it

Happy Customer

Opmerkingen: Great! I wish the CRM was cheaper!

Pluspunten:

Easy to use! App is great! Does what I need and always shocked that there is more I don't even know it does.

Minpunten:

The search filters, could be tricky if you have a specific buyer such an 55 plus active adult search, or want to do a map specific search. The map feature SUCKS SUCKS SUCKs, say I need to do a 3 mile radius search from Downtown Alpharetta.... I have to guess.