ClearPathGPS reviews

Wow, we are realizing what is really going on behind the scenes. Nice to be able to see all crews.

Opmerkingen: Being able to really know if our crews are doing what they are suppose to is invaluable. The easy of use with the software and the app allows the General Manager to really keep up with and manage the crews effectively and save money overall.

Pluspunten:

This system has allowed our scheduled to move and change times or add immediately based on where people are. We are able to see where every crew/driver is at any given time and make sure company vehicles are not being used for personal use. We are able to create the virtual time card to confirm crews time actually worked. - Our rep has been wonderful to make sure all is up and running smoothly and very quick to respond when we needed additional units. Great Job by this company.

Minpunten:

We have only been using the units for 3 months but they have been great. We had one small issue of a "running" code but I called support and they reset the unit and it has worked perfectly since.

Top Tier GPS and Tracking System/Cameras!

Opmerkingen: We are solving the problem of team members not stepping up when an issue happens on the road (`Someone just ran me off the road!`, `Your guy just blew past me!`), since we can now go to the cameras and view the exact time, who was there, and what caused them to create that situation.

Pluspunten:

ClearPathGPS makes it easy to log in, and view anything you need to see regarding your fleet and their active location/speed. The ability to also download it on your phone is out of this world useful. I can also appreciate the ability to view the dashcams at any moment, and have the auto-record if a moment is sketchy/dangerous (Glass Breaking/Tailgating/Speeding/Etc)

Minpunten:

The only difficult part of ClearPathGPS would be the initial setup of the cameras/gps, and having it all work properly, as some cameras can provide difficulties doing this. Not all of them have issues though, and the support team is quick to help fix any issues that arise!

Great product

Opmerkingen: My overall experience so far has been excellent

Pluspunten:

Accessibility and the customer service is so quick and responsive

Minpunten:

I have not came across an issue with clear path yet

Elite Equipment

Opmerkingen: They are great to work with and we have recommended them to many others.

Pluspunten:

The customer service is top tier. It is great to work with a company who wants to hear what you have to say so that they can make the product better. We were previously with GeoForce and they completely stopped caring about what we needed..

Minpunten:

When we signed up with ClearPath we knew that the maintenance tracking wasn't what we needed. They told us that they were working through that and listened to our suggestions. The new maintenance tracking has taken care of all of our concerns.

Best GPS by Far!

Opmerkingen: When we have bumps in the road we reach out and they respond and assist. We are 2 years in and service is consistent.

Pluspunten:

No contracts and the program actually works. We have used GPS for 10 years, at least 5 different systems and most had the issue of reports not working properly or stop working. ClearPath is not the cheapest, though the last time we tried a cheaper company we got what we paid for. The reports work and the map and geozones are great! The set up was easy, time is money so this was important.

Minpunten:

Nothing really, they do not have a way to build customer alerts but they took the time and made the alert for us. Customer service is definitely present.

Great product easy to use

Opmerkingen: So many times you sign up for a service and they forget about you after you’re signed up. Not with clear path. They have always been there for support installation or any questions you have on the system.

Pluspunten:

I love that, if the machines move you instantly get a text. We could see when it moved and where moved to instantly outside normal working hours.

Minpunten:

I don’t have any complaints about clear path. Staff support and installation very simple.

ClearPath Use

Opmerkingen: Live view of our fleet for the ability to make quicker decisions.

Pluspunten:

I am delighted to share my positive experience with ClearPath's GPS tracking system for fleet management. This exceptional solution has revolutionized how we monitor and optimize our fleet operations, offering a range of features that have greatly improved our efficiency, productivity, and overall customer satisfaction.ClearPath's GPS tracking system provides real-time, accurate location tracking for our entire fleet. The system's interface is user-friendly and intuitive, allowing us to monitor our vehicles' positions, routes, and speeds effortlessly. This real-time visibility has proven invaluable in optimizing our dispatching and route planning processes, ensuring that our drivers take the most efficient paths to their destinations. The ability to track vehicle locations in real-time has also enhanced our response times, enabling us to provide accurate ETAs to our customers and improving our overall service reliability.

Minpunten:

Easier ability to download video, along with longer length of time for live view.

Great company great service

Opmerkingen: Excellent interaction, effective and timely responses

Pluspunten:

Excellent support, never left without an answer. The team is real and supportive.

Minpunten:

I have no complaints. Tracking maintenance codes was a superb addition

Great product, good value, pleasant and responsive staff!

Opmerkingen: Positive with regular interactions. They are always ready to answer questions.

Pluspunten:

I like most all of it!

Minpunten:

Nothing to speak of .....

ClearPathGPS is great!

Opmerkingen: Its been great!!!

Pluspunten:

Easy to use... lots of useful information provided.

Minpunten:

We haven't experienced anything negative.

Thanks God and Clearpath GPS and the CHP

Opmerkingen: It was a tuesday night, I arrived home from my mens bible study, I sat down in front of my computer to shut it down, I clicked on each browser window to look at it before I closed it. When I got to Clearpath GPS, I noticed that truck # I2009 had the ignition ON, I knew that driver had parked for the evening and was supposed to be home, I called him to check , he was home. I got in my car drove to our yard, when I pulled in the truck was gone. I called 911 reported the theft of my 2009 International along with a 2017 Wabash dry Van loaded with LG appliances. I called my wife and said look at my computer, Is there a truck moving on the screen, she said YES, so I said what direction, she didnt know, so I raced back home and jumped in front of the computer and began to track my truck heading 55-60 mph westbound on highway 60 in So. CA, I had the CHP dispatcher on my phone giving them constant updates on rate of speed and direction of travel, along with vehicle color and signage, they began to scramble all available units to the westbound 60, I was able to update them in real time, they finally sighted the truck and trailer westbound 60 approaching the 605 interchange, I confirmed that was its location , the truck then went 605 south and they were all ready to attempt the stop, they did. They lit him up. The driver exited 605 south and Rose hills offramp, he was met at the top of the ramp by two more CHP units facing crossways, the thief made eye contact with the CHP and gave up , shut the truck off. they made the arrest, I took my driver and we drove to the scene while they gathered evidence. They had found a GPS scrambling device plugged into the power output on the dash, with blinking lights on it. Thanks God it didnt work . The thief had a bag of truck keys, and one in the ignition that fit our truck. I got my truck back that night in perfect condition, no damage to the truck or trailer, the cargo still sealed inside the trailer. It took 69 minutes from the time they started the truck until they shut it off, upon arrest. I delivered that load the next morning to Best Buy DC in chino CA on time. They signed the bill of Ladings ,NO shortage, NO overage, No damage. By the grace of God and Clearpath GPS and the California Highway Patrol. A company disaster was stopped dead in its tracks.

Pluspunten:

Its easy to Use

Minpunten:

Nothing

Overall great company and product!

Opmerkingen: I use this product everyday and I have not had any lag time or issues. The customer service has been fast and adding trackers to new vehicles/equipment has gone seamlessly.

Pluspunten:

I cannot pinpoint one area of this software I like the most. The overall ease of use, the features of the product, the ability to get the trackers installed and most important the outstanding customer service are the areas I would highlight as very efficient.

Minpunten:

I have no Cons on the product or the company

This company rocks!!

Opmerkingen: The one thing I have noticed about ClearPathGPS is their amazing customer service. From the purchase to the integration of the trackers every single employee has been so friendly and willing to go above and beyond for us.

Pluspunten:

The trackers are so easy to install and the computer software is terrific for always knowing where our guys are. The interactive map and reports you can personalize are fantastic!

Minpunten:

We had some trouble with the original trackers we got because of the network they were on. However, we traded them out for trackers on a different network and we haven't had a problem since.

Great Technical Support

Opmerkingen: The GPS modules enhance our ability to locate and allocate machinery and vehicles from jobsite to jobsite.
They also enable more profitability in facilitating reassigning crews to projects close to their vicinity rather than running all over the area from job to job.

Pluspunten:

The technical support staff is always very prompt, knowledgeable, and courteous. The phone is answered almost immediately every time we have an issue. Problems are always resolved. The staff always follows up to ensure there are no continuing issues. The modules are pretty tough considering the harsh conditions they are exposed to.

Minpunten:

It seems some of the modules need to be reset a little too frequently.

Used it 2 years and highly recommend it

Opmerkingen: We are able to give our employees directions if they are lost. We are able to use it to track how much time an employee is on the jobsite. We really like using ClearPathGPS, it's been super helpful.

Pluspunten:

It is very easy to use. I like that I can get daily reports of where our employees were the previous day. The maps are more up to date than google maps-it's very helpful for new construction. We use this all day every day. I also like that if I have issues I can talk to a real person who is always super helpful.

Minpunten:

The app isn't as useful as the online software.

Awesome GPS service!!

Opmerkingen: Ability to monitor all drivers/vehicles in real time, various reports, viewing the traveled route by truck and by day. The system also offers mapping which has been used to re-route trucks.

Pluspunten:

ClearPathGPS has made it incredibly simple to monitor all of the trucks in our fleet at a glance. The program is clear and easy to understand and has all the information I need at my fingertips. There are tons of extras that we didn't have with our prior service, including notifications and geo-fences. The customer service from ClearPath is phenomenal, they offer a great hands on training and made sure that all users were 100% comfortable with the system. I would highly recommend ClearPath to anyone wanting to better monitor their fleet.

Minpunten:

I haven't come across any cons with the software. I've been 100% satisfied with it since I began using it.

How GPS Should Be

Opmerkingen: My over all experience with ClearPath has been exceptional. All the way from getting enrolled to getting the units set-up has been a breeze. If I do have a question or an issue, our Customer Success Manager [sensitive content hidden]
has been a pleasure to work with and always gets me taken care of in a timely manor. I'm glad I made the switch to ClearPathGPS!

Pluspunten:

Set-up is a breeze, and the web site is very easy to use.

Minpunten:

I haven't found a con yet! The maintenance section was limited, but they have added to it and are in the works of adding even more features.

Best in customer support

Opmerkingen: Super service !

Pluspunten:

I love the idea I can talk to tech supply to tweak the software, they listen and it's taken care of in a week.

Minpunten:

None noted

Inexpensive way to get a ton of information

Opmerkingen: It’s only been a short time, but so far it’s been great. There were a few minor challenges with installation due to the age of our vehicles, but customer support was very easy to get a hold of to resolve it quickly. Everyone I’ve dealt with seemed equally capable (and in the U.S.) which Is very important to me. I want someone who actually works AT the company when I need help. Not just someone reading a script.

Pluspunten:

The amount of reports (preconfigured as well as custom), is really quite amazing. It’s take a lot of guesswork out of the administrative side of things. Before using the software, if a crew forgot to turn in a time sheet, we had to track them down and hope the remembered the time they were at a job. This is no longer an issue.

Minpunten:

They are currently in the midst of an upgrade, so you have the choice of two platforms. The software works great. I wouldn’t really say there are things I “didn’t like”, more that there are things I would personally find useful. For example, the ability to run a report or search based upon address.

Fantastic purchase and will continue to use

Opmerkingen: Setting up everything at the beginning was easy, and now being able to track our trucks and get reports is very simple. The look of the new beta site is awesome. Can't wait until it's completely up and running.

Pluspunten:

We originally purchase 4 of the units to add to our trucks, because we had a feeling that some employees weren't being honest with their time cards, and found out that we were right. When confronted with the discrepancies they admitted that they had been padding their time cards since they didn't know that the GPS trackers had been installed. They now know that they can't log more hours than what the reports show as the time spent at each location.

Minpunten:

The only "Con" I can see is that our employees have figured out that they can sit in their trucks as long as they don't start the engine and pad their time, but there is always someone willing to spill the beans. :)

Easy to locate employees.

Opmerkingen: Overall its been great. I had doubts at first thinking there would be a backlash from employees feeling spied upon, however that phase went quickly and now it's just a normal part of business.

Pluspunten:

It's way faster than a phone call and the map gives an exact location of every vehicle so I can see in real time whos where.

Minpunten:

Took some time to get everyone on board.

Easy to Use

Opmerkingen: Great easy of use very economical and there is always someone to talk to,
Will expand our fleet with them

Pluspunten:

The new version is very clear, Good reports, Great use of features with google maps Well priced no maintenance needed so far.... (2 years)

Minpunten:

Not a route planner, Reports are limited

Wish we signed up for ClearPathGPS sooner, it has been a game changer.

Pluspunten:

ClearPathGPS is easy to use on both laptop and smartphone. Our account representative Douglas Robinson is responsive, patient and has been exceedingly helpful through our setup and learning how to use the software. I only wish we had signed up for it when he first reached out to us several years ago.

Minpunten:

I have yet to find any real cons. Mapping the geo points is a little tricky and time consuming but with practice it seems like it may get better.

This product has been a huge help.

Opmerkingen: With Clearpath I am able to have more accurate job costing. My employees are no longer taking long lunches or detours to the job sites.

Pluspunten:

With this software I am able to track employees that may have to go to multiple jobs in a single day. I can verify hours worked on each jobsite. I can see where all of our trucks are at any given time, this enables us to give our customers a more accurate arrival time.

Minpunten:

The printed reports were a little hard to understand at first.

Love it

Opmerkingen: i love it

Pluspunten:

my Favorite feature of clearpath is that i can use it on my computer at work and my phone when I'm not in the office we are a 24/7 so its important for me to be able to use my phone

Minpunten:

honestly there is nothing that i dont like about clearpath