ClearPathGPS reviews

Wow, we are realizing what is really going on behind the scenes. Nice to be able to see all crews.

Opmerkingen: Being able to really know if our crews are doing what they are suppose to is invaluable. The easy of use with the software and the app allows the General Manager to really keep up with and manage the crews effectively and save money overall.

Pluspunten:

This system has allowed our scheduled to move and change times or add immediately based on where people are. We are able to see where every crew/driver is at any given time and make sure company vehicles are not being used for personal use. We are able to create the virtual time card to confirm crews time actually worked. - Our rep has been wonderful to make sure all is up and running smoothly and very quick to respond when we needed additional units. Great Job by this company.

Minpunten:

We have only been using the units for 3 months but they have been great. We had one small issue of a "running" code but I called support and they reset the unit and it has worked perfectly since.

Best in Class

Opmerkingen: Great, we think they are an awesome partner.

Pluspunten:

The system (when hardwired), is the most reliable system I have seen and used on the market. Rarely do our trackers loose signal.

Minpunten:

Having to use a 3rd party to install the system, it wasn't terrible, but was annoying to deal with.

Great management tool, cuts privacy

Pluspunten:

Great software to keep track of company's vehicles, suitable for small-business application. Live and reliable data analysis.

Minpunten:

The software and business model bases on data acquisition and therefore cuts employee's privacy.

Very Easy To Set Up and Use

Opmerkingen: My experience has been exceptional from the start. Very pleasant and helpful sales staff, easy to follow instructions, great maps, accurate locations and affordable pricing.

Pluspunten:

I like the ability to be able to see where my fleet is with accuracy.

Minpunten:

The software is fine. There isn't anything I do not like.

Service has been great and the product they offer is very convenient for us. Very happy overall.

Opmerkingen: We did not tell our driver initially that we had installed the device so we were able to test his honesty. We also don't have to distract him to request his ETA as we can clearly see it ourselves and coordinate other pick ups or inform our clients.

Pluspunten:

The amount information you can gather from each trip that each unit makes is great and it helps you to clearly see and understand where your vehicles are at all times without having to bother the driver. This in turn reduces the risk involved in distracting the driver of the vehicle if he has to answer to disclose his location. The desktop version is very user friendly and works fine every day we access it without crashing. The shipping manager who is monitoring the vehicles is very happy to be able to count with a tool like this. It was definitely a great investment and you really get your money worth.

Minpunten:

We have noticed that the phone app is not as accurate or as detailed as the desktop software. The amount of detailed information you can see on the desktop version is far superior. There seems to be more details and records of where the vehicle has been in terms of the history of a particular unit. Besides that, the app is very practical in case you step away from your desk like in the case of our shipping and receiving Manager that has to monitor two Warehouses on a daily basis so he sometime is not sitting in front of his desk. In those cases, from his phone he can still have an idea where the vehicle is located and establish ETAs and coordinate other things.

Thanks God and Clearpath GPS and the CHP

Opmerkingen: It was a tuesday night, I arrived home from my mens bible study, I sat down in front of my computer to shut it down, I clicked on each browser window to look at it before I closed it. When I got to Clearpath GPS, I noticed that truck # I2009 had the ignition ON, I knew that driver had parked for the evening and was supposed to be home, I called him to check , he was home. I got in my car drove to our yard, when I pulled in the truck was gone. I called 911 reported the theft of my 2009 International along with a 2017 Wabash dry Van loaded with LG appliances. I called my wife and said look at my computer, Is there a truck moving on the screen, she said YES, so I said what direction, she didnt know, so I raced back home and jumped in front of the computer and began to track my truck heading 55-60 mph westbound on highway 60 in So. CA, I had the CHP dispatcher on my phone giving them constant updates on rate of speed and direction of travel, along with vehicle color and signage, they began to scramble all available units to the westbound 60, I was able to update them in real time, they finally sighted the truck and trailer westbound 60 approaching the 605 interchange, I confirmed that was its location , the truck then went 605 south and they were all ready to attempt the stop, they did. They lit him up. The driver exited 605 south and Rose hills offramp, he was met at the top of the ramp by two more CHP units facing crossways, the thief made eye contact with the CHP and gave up , shut the truck off. they made the arrest, I took my driver and we drove to the scene while they gathered evidence. They had found a GPS scrambling device plugged into the power output on the dash, with blinking lights on it. Thanks God it didnt work . The thief had a bag of truck keys, and one in the ignition that fit our truck. I got my truck back that night in perfect condition, no damage to the truck or trailer, the cargo still sealed inside the trailer. It took 69 minutes from the time they started the truck until they shut it off, upon arrest. I delivered that load the next morning to Best Buy DC in chino CA on time. They signed the bill of Ladings ,NO shortage, NO overage, No damage. By the grace of God and Clearpath GPS and the California Highway Patrol. A company disaster was stopped dead in its tracks.

Pluspunten:

Its easy to Use

Minpunten:

Nothing

Wonderful GPS Solution

Opmerkingen: Overall we are very pleased with the service. Customer service is incredible. Always there to help and guide you in the best possible solution for your business.

Pluspunten:

You can create Geozones to auto notify you of stops. Custom reports generation to accurately track vehicle usage. High ping rate so information is as up to date as possible.

Minpunten:

Manually entering each geozone can be a painful experience but the benefits pay off later. Would like if the reports that contain address of stops also had option to view on the map, rather than having to re-enter the address.

Resource tool needed to manage your fleet

Opmerkingen: Fleet Tracking, monitoring vehicle locations, and accident investigations are completed quickly with the detailed information it provides. I like the details it provides such as the mapping to see the path where the vehicle has been, and how long it was stopped or idling. You can monitor the speed of the vehicle. By pulling the reports you have a good understanding of where the vehicle was for the day.

Pluspunten:

The customer service team is great! They respond very quickly to any issues. They help provide any information needed. The program is easy to use. The information it provides is detailed in the history of each vehicle.

Minpunten:

The way the pricing was set up was not an issue for me but for some companies it could be.

Clear Path

Pluspunten:

When we first decided to go to a GPS tracking system we did a lot of on line screening and followed up with demo's and phone calls. We chose Clear Path because we had unbelievable access to not only customer support but the owner as well. They make it so easy!! The software is top notch and they are constantly working to improve it. We have their hardware in 6 trucks and their software in 2 branches!! We appreciate all that they do for us!

Minpunten:

We have no complaints at all. I only wish I owned their company!!

I can't say enough about ClearPathGPS!!! It has been so helpful knowing where an employee is!

Opmerkingen: Being able to dispatch service guys to a location close to where they are.

Pluspunten:

Knowing where our employees are for emergency calls. The weekly report I get to help with time cards.

Minpunten:

Haven't found anything yet that I have disliked about the software. The weekly report I get is alittle hard to read. The time from when they left a job to when they get to the next job is a little hard to understand.

Inexpensive way to get a ton of information

Opmerkingen: It’s only been a short time, but so far it’s been great. There were a few minor challenges with installation due to the age of our vehicles, but customer support was very easy to get a hold of to resolve it quickly. Everyone I’ve dealt with seemed equally capable (and in the U.S.) which Is very important to me. I want someone who actually works AT the company when I need help. Not just someone reading a script.

Pluspunten:

The amount of reports (preconfigured as well as custom), is really quite amazing. It’s take a lot of guesswork out of the administrative side of things. Before using the software, if a crew forgot to turn in a time sheet, we had to track them down and hope the remembered the time they were at a job. This is no longer an issue.

Minpunten:

They are currently in the midst of an upgrade, so you have the choice of two platforms. The software works great. I wouldn’t really say there are things I “didn’t like”, more that there are things I would personally find useful. For example, the ability to run a report or search based upon address.

Fantastic purchase and will continue to use

Opmerkingen: Setting up everything at the beginning was easy, and now being able to track our trucks and get reports is very simple. The look of the new beta site is awesome. Can't wait until it's completely up and running.

Pluspunten:

We originally purchase 4 of the units to add to our trucks, because we had a feeling that some employees weren't being honest with their time cards, and found out that we were right. When confronted with the discrepancies they admitted that they had been padding their time cards since they didn't know that the GPS trackers had been installed. They now know that they can't log more hours than what the reports show as the time spent at each location.

Minpunten:

The only "Con" I can see is that our employees have figured out that they can sit in their trucks as long as they don't start the engine and pad their time, but there is always someone willing to spill the beans. :)

Great product for the price

Opmerkingen: It is a great asset to manage shop vehicles

Pluspunten:

Easy to use and reliable. Customer service is fast and helpful. I have had very few problems the product.

Minpunten:

Would like to see faster updates or "refresh" of vehicles in use.

Love ClearPath

Opmerkingen: ClearPathGPS has been great. We never have issues and when we need a new tracker, ClearPath responds right away.

Pluspunten:

Being able to get a real time ETA for passengers

Minpunten:

Would love a portal where passengers can track their own drivers.

Wish we signed up for ClearPathGPS sooner, it has been a game changer.

Pluspunten:

ClearPathGPS is easy to use on both laptop and smartphone. Our account representative Douglas Robinson is responsive, patient and has been exceedingly helpful through our setup and learning how to use the software. I only wish we had signed up for it when he first reached out to us several years ago.

Minpunten:

I have yet to find any real cons. Mapping the geo points is a little tricky and time consuming but with practice it seems like it may get better.

ClearPathGPS is Awesome!

Pluspunten:

The integration with FLeetio makes our fleet management smooth and effortless.

Minpunten:

We have no cons to report at this time. ClearPathGPS is an awesome partner.

A SMOOTH Experience

Pluspunten:

Real time driver performance and driver behavior review. By pulling up the GPS map, we are able to 1) Locate the specific location of the driver(s), and identify key driving behaviors for possible re-training efforts. 2) We also receive an automatic report to our email account that lists the previous day's Speed Report for all our vehicles OVER a specified high-side limit, 3) We monitor a driver's specific route taken to check to see if a productive route was followed or if the driver "moiled the clock" with extra driving miles.

Minpunten:

While I don't consider this a limitation caused by Clear Path...we are hoping that the Clear Path features can be expanded to integrate with, or self-support, a scheduling/dispatch function.

ClearPathGPS is helping us keep track in many ways.

Pluspunten:

We had heard that technology in this sector was getting better than they systems we had viewed a couple years prior but we had no idea it was this awesome until we saw the demonstration from ClearPathGPS. The information that is provided to us is much more precise than we had imagined. Each of our nine managers are automatically sent each day via email the specific details of only the vehicles for which they are responsible. The ClearPathGPS team made it easy as they walked us through all of our options for the reports we desired. Once the equipment was installed there has been nothing for us to do except watch our team's driving and efficiency improve. The ClearPathGPS team has responded to every need or question.

Minpunten:

No issues. The price is very fair and the software and service has more than met our expectations.

Clearpath is awesome! Great customer service and product.

Pluspunten:

What I like most about Clearpath is that the customer service is a definite A+. When I first started to learn how to use Clearpath, my customer service rep set up a date and time to teach me how to use their system. Getting to know the system one on one was very simple and quick. After learning the basics I felt like a pro and that I could be a customer service rep myself. Whenever I'm in doubt or need help with the program, I am able to get connected with my customer service rep as soon as possible. They give you all their contact information which is great! At my job we previously worked with another GPS company which wasn't so great and was very expensive. Switching over to Clearpath saved my company nearly half as much money and has better customer service!

Minpunten:

There's not much to say on what I don't like. When there were a few things that the company did not offer in their program, they quickly came out with the features we were looking for. It was awesome. It's like the company is actually is listening to our concerns and feedback. What I noticed about this product and company is that they work hard to give great customer satisfaction.

Revealed more than expected, rooting out bad employee behavior & theft from the company

Opmerkingen: We found employees parking vehicles and wasting time in between appointments. We also saw that what was supposed to be 30 minute lunches were taking 1 hour. After bringing this to the attention of the crew, one employee who felt responsible for wasting time notified management that another employee was stealing from the company. We contacted our customers and confirmed that the employee was pocketing money from jobs and scheduling appointments with our customers for his own gain. So the GPS tracking ended up revealing more than we expected.

Great for Dispatching

Pluspunten:

When you need to determine where technicians are this is tremendously helpful in planning dispatches.

Minpunten:

None, I find it very helpful and informative.

Great Reliable Product

Pluspunten:

Can see where my Staff is all the time..

Minpunten:

Nothing.

Convenience at your fingertips

Pluspunten:

Very easy to use; ability to track vehicles without having to bother coworkers; mapping tool is aesthetically pleasing and allows for easy zoom in/out.

Minpunten:

Every now and then the connection to the vehicle will be lost and it will be shown somewhere it clearly isn't (like in the ocean).

Great information

Opmerkingen: ClearPath is easy to use and my questions are answered right away.

Pluspunten:

The reports are very helpful when tracking technicians times on jobs. Also a great tool for tracking driving behaviors.

Minpunten:

I am satisfied with the product, nothing

Easy to use- doesn’t require tons of training to navigate

Pluspunten:

Easy to learn and use, I use the vehicles detail reports weekly to assist with payroll verification.

Minpunten:

I do not have anything to list here, not sure why this is a requirement, GPS units are easy to install and setup, takes about 10 minutes for each.