SentinelOne reviews

Over SentinelOne

Autonome eindpuntbeveiliging via een enkele weg die aanvallen op alle belangrijke vectoren voorkomt, detecteert en bestrijdt.

Meer informatie over SentinelOne

Pluspunten:

Quick and easy to use dashboard that is always clear about the required information.

Minpunten:

They have multiple consoles and knowing which one hosts which computers can be a bit hard. But they are going down to one console soon.

Beoordelingen van SentinelOne

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,6
Functies
4,7
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

9,2/10

SentinelOne heeft een totaalscore van 4,8 van 5 sterren op basis van 74 gebruikersreviews op Capterra.

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Reviews filteren (74)

Donny
Donny
IT Manager in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

SentinelOne is a great endopoint management solution!

5,0 vorige maand Nieuw

Opmerkingen: It has been a great experience and we will continue to use their platform in the future.

Pluspunten:

SentinelOne was easy to deploy into our environment!

Minpunten:

Honestly not a lot of issues, we like SentinelOne!

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

A Perfect EDR solution with Autonomous Response Capabilties

5,0 4 weken geleden Nieuw

Opmerkingen: It has been really positive with SenitnelOne becoming the go to EDR product that we recommend for our clients to meet the EDR requirements.

Pluspunten:

Autonomous response to threats regardless of being online of offline in connectivity to the management console. Ease of deployment and configuration. The simple UI with the access to the detailed product documentation, which provides comprehensive details needed for operations as well as troubleshooting. The support service, which responds rapidly and sorts out the issues within few mail correspondences.

Minpunten:

They would require few feature additions in vulnerability management to compete with other leading vendors.

Dean
Group Infrastructure Specialist in VK
Publiceren, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

SentinelOne - good protection but can be flaky

3,0 2 jaar geleden

Opmerkingen: Confidence in the product now (in May 2021) is nowhere near as high as it was a year ago. Recent upgrades have introduced issues for us - we have had to deal with a lot of them manually user-by-user. Current build seems a lot more stable but this was a lot of pain to go through to get to this point.

Pluspunten:

Agent install - deployed to a PC - reboot and it's working. Web console filtering allows identification of incidents and configuration in a fairly simple manner.

Minpunten:

Some upgrades of the product have introduced major issues. eg One release broke some OS upgrades on certain models of laptop leaving them unable to boot. Another version introduced crippling speed issues with Adobe products. To their credit they do eventually fix these issues, but not quickly enough.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

SentinelOne Autonomous Active EDR

5,0 3 weken geleden Nieuw

Pluspunten:

As a user of SentinelOne in my organization, I am pleased to know that the platform has been recognized as a leader in the Gartner Magic Quadrant, as well as being rated highly in Gartner Critical Capabilities reports. The platform's performance in MITRE Ingenuity Evaluation reports has also been exceptional. These recognitions provide me with confidence in SentinelOne's ability to deliver reliable and effective endpoint protection. Additionally, I appreciate the platform's advanced features such as its one-click automated remediation and rollback capability, which significantly simplifies the incident response process. These features enable me to respond to potential security threats efficiently, effectively, and with minimal disruption to my organization's operations. Overall, SentinelOne's recognition in industry reports and advanced capabilities make it a valuable tool for my organization's endpoint protection needs.

Minpunten:

As a user of SentinelOne in my organization, I believe that the platform would benefit from including patching capabilities within its application vulnerability assessment solution. This would provide a more comprehensive approach to endpoint protection, helping to ensure that vulnerabilities are not only identified but also promptly remediated. Additionally, while I appreciate the advanced features and capabilities of SentinelOne, I do believe that the pricing is on the higher side compared to some other endpoint protection solutions in the market. As a user, I would welcome more affordable pricing options that are accessible to organizations of all sizes. These suggestions are provided as potential areas for improvement and do not necessarily reflect the experiences of all SentinelOne users.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Detailhandel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Best & Complete Endpoint security in Market

5,0 8 maanden geleden

Opmerkingen: Overall i am extremely happy that we implement this endpoint security as it gives peace of mind with the security and manage services and insights it brought with it. we are using it for 4 years with no issues at all

Pluspunten:

tons of features but more importantly security. we never had any incident since we deployed sentinelone. rollback feature is awesome, threat hunting is very good and visualization of events with deep diving is something which helps to understand the overall threat landscape

Minpunten:

only thing i don't like about them is their support is not locally available and they keep on introducing new features as a module with additional charges

John
Systems Administrator in VS
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Why Sentinel One is good, but with Vigilance, it's far better

5,0 5 maanden geleden

Opmerkingen: Overall, our experience has been very positive. We have had a few infections, which were caught and renediated, but nothing has given us any major grief.

Pluspunten:

Overall, Sentinel One is easy to deploy, easy to monitor and has many features that other AV solutions don't offer or only include at a higher price-point. If Vigilance is added to the subscription, you will sleep better at night. It is pricey, but, knowing that you have a team that responds intantly to an incident is priceless. They can remediate, investigate, roll-back and many other things. This has made my job far easier and I do sleep better at night knowing that someone is always looking out for my environment.

Minpunten:

During our initial deployment, we had several PC's that had to be reloaded from scratch. This occurred when we began our initial deployment of Windows 10 in our environment. The version we were using caused the OS to stop functioning. Re-imaging was our only option. We reported, and were asked to try a newer version. No further issues and we only had a small handful of PC's affected. Only one other con so far....price. Sentinel One is not cheap, but you get what you pay for.

Patrick
IT Security Manager in VS
Ziekenhuis- en gezondheidszorgbranche, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Easy Top Teir EDR for Small Team

5,0 5 maanden geleden

Opmerkingen: Very easy to deploy and figure out. Has a lot of good features and detail if you want to explore it. Reduced the false positive alerts from our old solution.

Pluspunten:

I love how easyer it is to use and the automated rediation, roll back and isolation features to do the work for me.

Minpunten:

I wish that they had an auto update feature for agent versions. It does update the current version with needed things, but it does not update the installed agent to a new version. Have to push it out manually via the console.

Jorge Mario
CISO in Colombia
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great EDR

5,0 4 maanden geleden

Opmerkingen: The product is great for detecting new threats because of its behavioral model. Signatures are still supported for known threats so its the best of both worlds. Management is easy and several groups can be created to apply different sets of policies to endpoints.

Pluspunten:

- Easy to implement- Policies are easily customizable- Host Firewall is a great feature- Remote shells allows to quickly investigate incidents.

Minpunten:

- Host Firewall should be improved to control web traffic.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

SentinelOne is an Easy to use and powerful tool

5,0 5 maanden geleden

Opmerkingen: From the first Demo, to the install the team was super helping in getting us up and running.

Pluspunten:

It was easy to demo, test and deploy. The product shows info on the endpoints in a easy to read format.

Minpunten:

None really. The main package had everything we needed.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Cost per feature and overall strengths is great

5,0 vorige maand Nieuw

Opmerkingen: We don't have a lot of virus activity, but we do feel very safe with the detection AI S1 uses, and love the lack of false positives in our alerts that don't waste our time. The central management is nice, but almost TOO centralized, since if a device is "offline" there's not much you can do to repair the network stack or whatever it is that S1 does to kill the network connection. We've only had one instance in the past year were the network connection went offline and we could not get it back up and running with a repair or offline uninstall. May have been my own fault for not reaching out to S1 support since they are usually pretty responsive and helpful - this was a non-important server I decided could be rolled back manually from backups which resolved the issue.

Pluspunten:

The price point to get the EDR values is the winning solution for us. Crowdstrike was considered multiple times, but S1 beat it in our review when taking in price/value concerns, not to mention the alert values were more spot on with "real" alerts that wasted our time much less. S1 also ties in with tons of other services in the cybersec world with it's API options.

Minpunten:

The occasional alert that's false-postive or the pulling-network-cord feature on endpoints that don't appear to have a lateral spreading virus. (Rare detection flaw maybe). The biggest gripe would be years ago if the S1 software had some kind of internal database corruption, rebooting our domain controllers could nuke it from orbit... thankfully, this has not happened for over a year and we're very happy now.

Roy
Director of Information Technology in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Best Zero Day Protection for small staff.

5,0 5 maanden geleden

Opmerkingen: We have a number of devices in the hands of not only employees but students too. This solution gives me confidence that the devices that are out there in the wild will not bring something back into and spread in our network.

Pluspunten:

With a staff of 2 and over 150 employees and nearly 200 devices it is essential that we have XDR that is easy to use and as little work for administration as possible. SentinelOne delivers in spades. I can't say enough good things about this product.

Minpunten:

It is a little on the expensive side of the solutions we have used in the past but so worth it.

shabbir
security analyst in Verenigde Arabische Emiraten
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Sentinel One - Next Generation detection and response tool with AI based

4,0 2 jaar geleden

Opmerkingen: SentinelOne is way ahead of all the traditional EDR solutions and exceptionally well in terms of its capabilities (roll-back) and in Machine learning in understanding the behaviour and protecting from Zero-day vulnerabilities.

Pluspunten:

Sentinel One is very simple in deployment all the resources are available easy to understand for even a new user. the built-in architecture is very simple and the rollout agent is easy to deploy or pushing with 3rd party tools. When it comes to its XDR capabilities way ahead of all the traditional products, its Machine learning capabilities, and roll-back features, etc.. special comment for its storyline based on events and any incident that happens. Auto remediation capabilities are exceptional.

Minpunten:

as the product has good capabilities but lack's in defining things deeply. building deep level policy fro endpoints or DLP based policy on products are limited. Endpoint-specific policies are not so flexible and also not feasible for some customers because of their price.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Consumentengoederen, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Sentinelone, the perfect endpoint security solution

4,0 3 jaar geleden

Opmerkingen: While weighing the merits and demerits of the software , we can always ignore the demerit which i have mentioned, since sentinelone being a endpoint security system the process of disconnecting from the network is a the better option to control the security breach and after analyzing why the issue happened we can either uninstall the software or try to reconnect the system to network.

Pluspunten:

For the past one year am using this product . What i like the most is its ability to find vulnerability in endpoint systems and sudden disconnection form the local network, which makes the other systems in the network safe. It even finds the scripts running in the endpoint and helps us to identify potential security breaches.

Minpunten:

Being a cloud service sometimes the web login is not available and also the frequent updation of the User interface makes it really confusing . When ever a system is blocked from network and if there is no internet connection for the system its to much difficult to restore he network , only thing that we can so is to uninstall the software and then connect the network.

Jason
SVP IT in VS
Vastgoed, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great Product

5,0 5 maanden geleden

Opmerkingen: My experience with the product has been excellent.

Pluspunten:

The most impactful feature of the product is the protection. If an incident is detected the device is immediately disconnected from the network and the team is notified via email. This kicks off a response process for my team to investigate and label as a true incident of a false positive.

Minpunten:

I would say the only weakness of the product is the lack of ad hoc reporting. I have a need to create special reporting and there is not a feature to do that.

Ah
Managed Services Administrator in VS
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Powerful, smart, constantly developing new features

5,0 2 jaar geleden

Opmerkingen: Very positive, love the product, enables us to have high degree of confidence in the protection of network assets

Pluspunten:

Ease of deployment, comprehensive visibility into threats and threat lifecycles, amazingly versatile exclusion functionality.

Minpunten:

Some of the desired features are not available in the Core SKU

Mike
system admin in VS
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Reliable and efficient endpoint detection

5,0 2 jaar geleden

Opmerkingen: We wanted a better layer of protection for endpoints, something doing more than AV. SentinelOne fits this request as they are watching for more than malware, but also watching and monitoring behavior.
We have this deployed on several thousand endpoints now and it works just the way we wanted it to.

Pluspunten:

I like the way you can customize exclusions and alerts. I like the web console for endpoint management and the many options you have from there including taking an endpoint offline.

Minpunten:

Navigating the web console is slow when you have many agents installed. Typically an endpoint reboot is required when you make any changes like a new exclusion, enable/disable the agent. This is not convenient of practical. Identifying the actual file or process that is the source of an alert can at times be challenging.

Craig
Staff CyberSecurity Engineer in VS
Verzekeringen, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Tony the Tiger would say "It's GRRRRRRREAT!"

5,0 5 maanden geleden

Opmerkingen: Perfect. Everything has just been perfect. It all started with your aptitude of communicating with prospective customers in a timely manner, which your competitors did not.

Pluspunten:

We love how transparent S1 is. We get ZERO complaints about the software blocking or causing other headaches. We like how accurate the matching is and the automatic remediation it provides.

Minpunten:

It's not free (just kidding). There isn't really anything to dislike about the product. You all are on the right track and honestly the only EDR worth replacing Microsoft Defender with after it's all said and done.

Brent
DIrector of IT in VS
Fabricage van elektrische/elektronische producten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Sentinel One - Good Value for the Money.

4,0 4 maanden geleden

Opmerkingen: So far, so good. No major issues.

Pluspunten:

S1 provides most if not all of the features of its competitors but at a much better price point.

Minpunten:

Understanding the UI can be confusing and figuring out how to roll-out the software can be a little rough. I ended up using a 3rd party tool to roll it out.

Chris
IT Manager in Canada
Civiele techniek, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

S1 Review

5,0 5 maanden geleden

Opmerkingen: Presales was great. No pressure purchase. Answered all our questions. Gave several demos. Support has been great. No major issues during deployment. Updates have gone relatively smooth. Regular communication about updates and new features.

Pluspunten:

Easy to deploy. Agent is lightweight. Locked down our environment - internal pen-testers have trouble bypassing it. Has saved us a few times as users will be users and click on anything and everything. Has been rock solid for the past year. Happy with the purchase.

Minpunten:

Sometimes it blocks things and it's tough to tell unless you really dig into it. Sometimes causes legit software to stop working until you whitelist. No automatic update for agents.

Brandon
IT Support Engineer in VS
Detailhandel, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Great Software!

5,0 5 maanden geleden

Opmerkingen: It does what we want it to do, which is protecting our endpoints. Its a lot better than legacy AVs.

Pluspunten:

Very easy to use. Installation steps are easy to follow.

Minpunten:

When whitelisting something that was flagged, it does something weird to the file path. The actual file path isn't whitelisted. You have to go in and manually change it.

Jonathan
Deputy IT Director in VS
Overheidsadministratie, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Made the Move

5,0 5 maanden geleden

Opmerkingen: We absolutely love the solution. From planning to implementation, the software and support staff have been really responsive and great.

Pluspunten:

I really like the ease of use with the software and how accurate it all is. It makes our daily IT lives a lot easier.

Minpunten:

The cost of the product is a bit much for the upper tiers, but overall justifiable to some.

Ryan
Director of IT in VS
Kantoorbenodigdheden, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great product, setup straight forward, and effective

5,0 5 maanden geleden

Opmerkingen: Overall happy with our choice to go with S1

Pluspunten:

The responsiveness of the product to threats and ease of setup.

Minpunten:

Abnormal deployment for a particular server was an issue and support was lacking.

Eric
Systems Engineer in VS
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Sentinel One - Great Endpoint Protection

5,0 5 maanden geleden

Opmerkingen: After reviewing many different Endpoint Protection software, we found Sentinel One to have everything we needed. I've been impressed with it and would definitely recommend it to anyone.

Pluspunten:

This software is hard to circumvent. I love the quarantine/block options on nefarious files. The notifications work great and there's many options to configure. It's quite simple to manage and makes my job so much easier.

Minpunten:

Sometimes the agent won't update on a PC. So it has to be manually uninstalledre-installed with special commands from SAFE MODE on Windows PCs. It's uncommon but it does happen.

Casy
IT Manager in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Leading edge and best option for us

5,0 5 maanden geleden

Pluspunten:

Great option and package. Have used it for a few years now and continue to be impressed with its capabilities. Continues to be developed and evolve as the threat landscape increases.

Minpunten:

The additional add-ons get a little confusing as to what does what. Some of their terminology is a bit hard to determine initially.

Thomas
System Administrator in VS
Bouw, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

SentinelOne

5,0 5 maanden geleden

Opmerkingen: Our previous endpoint protection was not up to the task and we upgraded to S1. The protection is great, but the additional insight into our endpoints is invaluable.

Pluspunten:

Finding a specific end point and the amount of information available is amazing. It's like endpoint protection and asset management all in one.

Minpunten:

IT would be great to be able to push software installs or commands to endpoints.