Marker reviews

Easy way to share visual issues

Opmerkingen: This is the kind of software that saves you time allowing you to focus on what really matter.

Pluspunten:

As a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...)

Minpunten:

I really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template

Does a few, specific things *extremely* well.

Pluspunten:

Marker saves our team tons of time by allowing our clients to report bugs and issues on the software we developer quickly and efficiently. Clients feel empowered to be able to send feedback with zero friction or issues. The resulting tickets go directly into Jira so we can prioritize alongside all of our other work. Marker is perfect for what it sets out to do.Also - their support is fantastic. The [sensitive content hidden] is responsive and takes care to act on feedback and feature requests super quickly.

Minpunten:

N/A - it is perfect for what it aims to do.

Marker is great for some things but not others

Opmerkingen: Very nice interface and integrations. May be a bit too expensive for a single web designer/developer. Would like to see on-page integration.

Pluspunten:

I tried Marker for QA and issue tracking on websites. It works great to create tickets and integrates nicely with Trello (and many other Kanban-style software). There is a nice integration for allowing users to post their feedback either as a guest or a registered user.

Minpunten:

Marker does not have real-time live issue tracking for website projects. This was crucial for me so that there were no duplicate tickets on a single page. There are probably workarounds but I wanted something that would allow me to navigate to a webpage and see the tickets associated with it directly on the page.

Bug reporting has never been easier since I've been using Marker !!

Pluspunten:

Before Marker, it was very difficult to explain a bug to my development team. I had to take print screens, then send by email, explain in the email the bug, etc. Thanks to Marker, it became very easy! all done in <10 seconds!

Minpunten:

It would really be nice if the team could add video recording as a new feature to capture more dynamic bugs

Premium capture and annotate tool built for Agencies

Pluspunten:

Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ.

Minpunten:

If Marker.io could grab the content of the console log, that would be awesome. Also, really looking forward to having access the Browserstack integration!

Super simple way to report web app issues to my team

Opmerkingen: Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension.

Pluspunten:

GitHub integration was the big winner for me. As soon as I spot a bug in our web app, I report a GitHub issue without having to log into the GitHub interface. It's a big time-saver for me.

Minpunten:

I'd love for the ability to create and edit different bug report templates for separate GitHub repositories. This would be really helpful and save me even more time :)

Reduced our QA process time by 60%

Pluspunten:

Marker.io is all about reducing the number of steps and it has helped us reduce our QA process time by more than 60%.

Minpunten:

Can't wait for the Browserstack integration to get out of beta so that all issues reported via Marker.io will include the meta data of the Browserstack device

It just works perfectly!

Pluspunten:

Very easy to use visual tool. I use it all the time to explain things to customers or to create documentation for our knowledge base.

Minpunten:

I would like to be able to capture screenshot outside of webpages. A Mac app would be a great improvement!

Huge time saver!

Pluspunten:

t's really impressive! I had tried hundreds of similar tools and no one compares with Marker.io. Huge improvement to my workflow.

Minpunten:

Maybe the only thing would be the ability to capture the console logs when I report a bug.

Simple way to share product feedback

Opmerkingen: Ease of use...screenshot commenting, integration with Trello, daily usage

Pluspunten:

I initially signed up for the Jira integration but the Marker.io is much more than that. I use Marker.io as soon as I need to get a point across

Minpunten:

I think the pricing is a bit steep, especially for small teams but once you've started using it, it's hard to stop paying.

Easy to capture and send to slack!

Pluspunten:

Integrates with Slack to make project QA a breeze. Marking up screenshots for client support saves so much time.

Minpunten:

No current way to capture a hover or dropdown effect. This is available with some desktop applications that allow you to delay the capture for a few seconds so you can click or hover over an element.

We found it easy to start using marker.io and now it's an important part of our QA process.

Pluspunten:

Collecting product feedback and logging bugs visually with marker.io and a trello integration has proven to be really useful for the team. It is especially useful gathering feedback from business users on the team who may not have experience communicating about product features or bugs; the ability to mark up a screenshot removes the ambiguity that usually arises in these flows. The light-weight, visual and integrated nature of marker.io is perfect for our team.

Perfect for QA & product feedback

Opmerkingen: This product saves us so much time, I recommend it daily to users!

Pluspunten:

Marker.io is a key tool for our development team. I love how they completely reinvented bug tracking via deep integrations.

Minpunten:

The ability to record video is the one feature that I miss the most as sometimes bugs are easier to explain with a short Gifs

Nice product and helpfull staff

Opmerkingen: I used it only for 2 weeks, but the experience is as good that I subscribed for a year. I think it is expensive, but the time saved using these bug reports will make up for it.

Pluspunten:

When customers file bug-reports the usually don't give the right context. With marker I have a screenshot with the possibility to draw / write on and i have very useful metadata (OS / browser / size / url /reporter etc)My client uses Jira, and the 2-way connection with Jira is very welcome!

Minpunten:

I miss the feature to sync comments trough a integration (jira)

Using marker.io alongside Trello for project managements has streamlined our bug tracking

Pluspunten:

I love how simple it is to create a screenshot, markup the image to point out the issue and the fact that it supplies additional information such as the users browser version, resolution etc.

Minpunten:

It was a bit difficult to figure out how to delete screenshots at first, besides that its done everything I've needed it to!

Gets the job done and saves time!

Opmerkingen: Makes reporting issues vastly simpler and more consistent

Pluspunten:

Easy visual capture enriched with critical environmental details Encourages consistency, but allows for flexible and fast reporting Integrates with backend project management systems

Minpunten:

No option to set up integrations at the company level - leaves the integration up to each user Lacks workflow sophistication - integration with backend systems can feel very open-ended

Anyone reviewing, commenting and collaborating on browser software should be using Marker.io

Opmerkingen: A simple-to-use tool for reporting software issues and getting them into our Trello workflow.

Pluspunten:

As a small team, wearing many hats, Marker.io has really streamlined how we develop software. We use it to develop our own Saas platform RunMags.com and also when developing our own website. We used to take screenshots with a regular snipping tool but then had to go into Trello, create a new card and then upload the screenshot. It was tedious so not all issues were reported. With Marker.io that entire process is simplified to one single move! An additional plus is that it's 100% Chrome based so those of us who work with Chromebooks can partake in the bug reporting process.

Minpunten:

I'd like to have the same simple tool for phones and tablets. That would really simplify reporting responsiveness issues.

Sharing visual feedback feels like a breeze!

Opmerkingen: The support team is really good and they have promised a few key features that they have delievered so I don't have much to say.

Pluspunten:

Whenever I want to share something visual to a team mate or a customer, I use Marker.io. But the best part is how easy it is to create GitHub issues.

Marker.io has streamlined our bug and issue reporting process with our customer-facing teams.

Opmerkingen: Streamlined bug reporting.

Pluspunten:

Integration with Trello, which allowed us to continue using Trello and avoiding a company-wide shift to a new solution because of our challenges with bug and issue reporting. Also, the information that is provided with each ticket - browser, OS, links, etc - was a huge win for our engineering team.

Minpunten:

I'd like the bug report template to be available by default. Also, when capturing screens, it does not capture overlays, which requires us to take additional screenshots from some tickets and add them to the Trello card.

Super useful and easy to use

Opmerkingen: Easy to pull information into Trello, and easy to mark screenshots

Pluspunten:

- Its integration with Trello (with browser version etc) - Easy to mark any screenshot -possibility to link the screenshot

Minpunten:

The 'download' button has been a bit buggy these last few days, where the tab just closes when I try to download my screenshot. I contacted the customer support and it should be fixed within a few days.

Trello cards on vitamins!

Opmerkingen: It makes my life easier when I have to share/comment/brainstorm on any web product.

Pluspunten:

The interface and user experience is really great but most importantly I like how easy it is to create Trello cards that our development team can easily understand.

Minpunten:

It would be amazing if when reporting an issue with Marker.io, the reporter could attach the logs from the console.

Marker.io has been an excellent product to help us manage our software development.

Pluspunten:

I am the support manager for one of the products that my company develops, and so Marker.io has made communicating things with my development team extremely simple. - The GitHub integration means I can post new issues quickly and efficiently, vs. having to take a screenshot, mark up the screenshot, and then upload it to GitHub. - The fact that most of our GitHub items for our repository are right there when creating an issue with Marker.io means I can create an (almost) complete issue with all the tags, assignees, and information already in the issue without having to jump to GitHub to add these things. - All of the data it captures about my environment is helpful to my development team, so they get a clear idea of the situation. In fact, my team has had such good success with Marker.io that another one of our products in the company now uses it as well.

Minpunten:

The only thing I would say I dislike about the software (and I don't even really dislike this, it's just the one thing that I think is missing) is that you can't assign the issue to a project. That is the one thing that I still have to go into GitHub to do after creating and posting an issue with Marker.io.

Excellent workflow for capturing screenshots for Git issue creation.

Opmerkingen: Issue creation for github - QA and product development.

Pluspunten:

The ease of capturing screenshots and marking them up with annotations. Additionally, Github integration is fantastic.

Minpunten:

Nothing - it works perfectly. I cannot think of anything that could make this product better - not one.

Excellent alternative to issue trackers if used with Trello.

Pluspunten:

Ease of use and comes with lots of functionality like full page or desktop screenshots. Integrations to Trello, Jira and Github or just get the sharable link and paste it where needed.

Minpunten:

A deep integration with Browserstack would be a huge win for our QA team as the developers will immediately know on which device a certain bug was captured.

Reporting bugs is key! Marker.io makes this process easy

Pluspunten:

I really like the ability to create bugs reports from inside my web-app, without having to switch context

Minpunten:

Not much actually. I had asked for a Firefox extension and the team at Marker.io made that available within a few weeks.