foreUP reviews

foreUp is a great benefit to the City of Memphis

Opmerkingen: foreUp has been a great partner for us. We have been able to upgrade our technology at all 6 courses and the integration with Stripe was a huge upgrade.

Pluspunten:

The tee sheet is so easy to manage and extremely easy for our frontline employees to understand and operate.

Minpunten:

The one thing that I wish was better is the multiple course reporting. I have to logout of one course and then login to another course to get all my reports. Would love for it to combine information in one place.

foreup review

Opmerkingen: overall a friendly system to use - help is available if needed

Pluspunten:

very easy system to use - friendly use, customer service very helpful

Minpunten:

could use some more privilege options for employees to fine tune each employee - could use some specifics on the inventory management items

Silver Oak experience with Foreup

Opmerkingen: Overall, we are not really happy. Wish we could get some support on the phone instead of email or chat. Foreup has caused us to lose our tee sheet on several occasions and created a mess to navigate through at the worst time.

Pluspunten:

Its easy to teach new staff how to use the system. It's easy to add inventory and change information about inventory.

Minpunten:

We cannot use it for F&B events which is critical to our kind of golf course and we would love to have a F&B inventory system. Lack of these items has us considering a change. It is also very limiting when it comes to the choices of what we can limit our staff access too. For example, I want my staff to see the employee z-out but not see any other reports. It's all or nothing.

Ravisloe Country Club

Pluspunten:

The ease of booking reservations and adding notes to reservations if needed.

Minpunten:

Time stamping when the reservation was taken and also time stamping notes that are put in with the reservation.

Great Software!!

Opmerkingen: Great customer service. They go above and beyond to make sure you are set up and ready to go. I highly recommend them to any golf course out there!

Pluspunten:

It's fast at checkout! Only takes a couple clicks. I've worked with several other software programs and foreUP is the best I've worked with. The ease of use checking people out, adding products to the sale, adding extra carts or greens fees or soda or snacks, is so easy compared to other software programs.

Minpunten:

We use Stripe for credit card transactions. It immediately processes the card quickly. It takes a few seconds to print the receipt. I think this will improve as time goes on. I only notice because I have seen foreUP print out credit card receipts faster.

Daily Usage

Pluspunten:

The features offered out preformed are old software when we switched companies. Very user-friendly and their support team provides quick answers.

Minpunten:

The only thing I pointed out to the support team when I want to compare sales LY vs. TL I couldn't print the format depicting the information. I had to export to excel each year's information to view the comparison.

Not just par for the course

Opmerkingen: foreUP has been easy to work with, highly responsive, and their platform is easy to use from both a programming and an end-user perspective.

Pluspunten:

foreUP software is a great tool to help manage tee bookings and online presence. It is easy to use and, if you need help, support is fast and efficient.

Minpunten:

I have nothing bad to say about foreUP.

Waterloo Country Club foreUP Review

Opmerkingen: Up until the last few months it was difficult to get response from account manager but since [sensitive content hidden] has been our rep, things are much much better

Pluspunten:

F&B, billing, reporting, Sales and Inventory meet our needs but could be improved; Membership Customer module and Online Portal need to be upgraded dramatically to serve our needs. Product improvement requests have been submitted for the billing module as well.

Minpunten:

Marketing, Online Portal capability, membership, billing statements; see product improvement requests that have been submitted over the last 20 months

Pillow Springs

Opmerkingen: DMS was great. The tee sheet and POS was okay. Support was lousy. 2 stars at best

Pluspunten:

Marketing team was excellent and very attentive

Minpunten:

Customer service poor and unreliable. Customer service manager/rep non existent

The software is ok for very basic operations of a golf course.

Opmerkingen: It is a good cloud based software that many courses could probably use and be happy with. As an advanced operator, it has some lacking features still. The support team is good at listening to the issues and there have been small features added since I started using the software 8 months ago.

Pluspunten:

It is an affordable tee sheet and pos software for startup golf courses or for courses that don't want a lot of the fancy tools. The reporting is nice and clean. The new marketing suite (when it works) have great templates.

Minpunten:

As being a very focused on tee sheet management and revenue driving activities there are many functions that are lacking to perform my job at the highest level. In order to use email marketing to its fullest potential, you have to be able to segment your database in numerous ways. I cannot send a last minute special out for just our closest zip codes, I cannot send out defector emails for people that have not played in 30,60 or 90 days, I cannot send out emails to a group that played in a specific time frame to invite them back and worst of all, I cannot even remove my card holders from the massive list so I have to be very careful with my offers as they will get the same ones. why have an email limit if I can't segment my golfer? Rain check platform is perfect, except for dealing with tee sheet driven pricing like golfnow. I use dynamic pricing and would have to have every single dollar amount available for selection, I would need a golfnow fee, that is horrible. The discounting in the food and beverage model could not be more inefficient. My staff cannot add a discount at the time of order (if we were a snack bar window, that would work). When you reduce the amount of players on a tee time it does not change the area that is blocked off! The booking engine is not user friendly. Authorizing a dollar to hold a credit card is a pain, why can't it be algorithm based to verify the number? Let me take a bad credit card number and hold securely.

New Beginings

Opmerkingen: We are still learning the different capabilities of the ForeUp programing. But for the most part it has been working very well for me and for our staff.

Pluspunten:

ForeUp has provided the general public to book tee times on line.

Minpunten:

ForeUp does not consistently recognize our different options for price changes at different times of the day.

The Foreup system has been great for our business. It is easy to use, always up and always working.

Opmerkingen: added visibility to my business.

Pluspunten:

We use the Foreup system mostly for point of sale. The system was easy to setup. Their support site had articles that answered most of the questions I had while setting it up. For answers I couldn't find, the support staff was great in helping me figure it out. I was a little nervous about using a cloud based system. Not having everything under control and worrying about always having a connection was a concern. But, the system has always been up and working. We have never had a moment of down time. The POS part of the system is very easy to use. It didn't take much time for my staff to become comfortable with it. We had switched from a standard cash register. We were able to easily implement a season pass program. Foreup handles it well and the setup wasn't difficult. We were converting from a paper process. The system handles gift cards without using any 3rd party vendors to track and maintain gift card balances. Its all handled internally now. Being an absentee owner it has been very helpful to be able to monitor my sales and other transaction remotely from any location in the world. I can check on sales periodically during the day. I can check the Cash Drawer reports. I can configure new items, update pricing, and all other configuration items off site. In the past I would have to be on site or on the phone with employees to take these things. They are good at taking suggestions and enhancement requests and making the changes.

Minpunten:

Easily checking or tracking sales made to a specific customer doesn't work very well. If I select a customer in the sales and ring up a sale for that customer. It is not easy to see that transaction for the customer. If the customer were to call to discuss a transaction it is not easily accessible. The invoicing module is not flexible to do the things we need. Creating the invoice initially is easy. But, we need the ability to change an invoice after it has been sent to a customer. Sometimes pricing needs to be changed, notes on lines need to be modified, or sometimes we need to add a new line or cancel a line. Voiding a payment to an invoice so it can be reapplied to another invoice or just left as a credit on the customer's account is not straight forward. Sales tax is calculate at the line level instead of the order level. The sales tax is setup at the item level rather than at the location level.

Review of ForeUp Software

Opmerkingen: Each member of the ForeUp teams has been thoughtful and available whenever we have needed support.

Pluspunten:

We have used ForeUp at Gearhart Golf Links for a few years now, and above all we like how easy it is to use. Critical to our operation is the digital Tee sheet, Marketing messages and e-mails, Inventory Management, and Website and App access. All are easy to use on our end, and our Club Members and Guests enjoy the website and app.

Minpunten:

Transferring from our prior system to ForeUp was super easy. I'm sure it was a bunch of work for the ForeUp team, but on our end we just had to spend some time formatting the new website and transferring our customer and inventory data. Training was easy. There are just a few minor, minor things that we would like to see improved, and the Team is working on those things.

The worst POS System we’ve ever used

Pluspunten:

I like having access to the tee sheet at home.

Minpunten:

Customer service has not existed. Tried getting in contact with the service team and they do not respond. The software does not work as it was described it would.

By far the best customer service experience with their support team! Easy to use software.

Pluspunten:

Easy to use. Fast for golfers and staff. Any member of our staff can check a golfer in with ease. Online tee times is very user friendly.

Minpunten:

Wish I could have a feature to allow me to see reports for all 4 courses we manage, instead of having to log in individually. Also wish their was a report to do comparisons year over year.

Happy to recommend ForeUp

Opmerkingen: ForeUp has made running my tee-sheet and all POS functions much easier. I have been really happy with all aspects of ForeUp.

Pluspunten:

Since moving over to ForeUp, managing my tee-sheet is much easier and more flexible. Inventory control and sales are also much easier than previous system.

Minpunten:

To be honest I have not utilized the marketing features to what I am sure is the potential but have found this aspect of the software less user friendly than all other aspects.

Easy to use software

Opmerkingen: The reporting system at times is a little slow, but overall we are able to get all the information needed for the daily meetings of our management staff

Pluspunten:

The tee sheet allows the Pro-Shop clerk to make changes seamlessly during the course of the day

Minpunten:

Moving information to CSV files, the transfer every once in a while seems to take longer to access.

Golf shop savior

Opmerkingen: Love the ease and the support.

Pluspunten:

The ease of setting up our tee sheets, data base, merchandise and interaction. We have an all-in-one software/support system with Fore-up that out works everything else we have tried or used. We not only recommend it, we train other local golf courses on it.

Minpunten:

We haven’t had any problems yet, so we have zero complaints.

Implementing our online booking process to match our policies

Opmerkingen: My experience is always good with 4up. They are professional and helpful.

Pluspunten:

I liked it's functionality. Being able to go in and set our tee sheet up to match everything we do is huge. Having online booking frees us up to do everything else we do in the golf shop.

Minpunten:

I think my issues are being taken seriously. It doesn't look good when we say we don't allow 9 hole rounds weekend mornings when customers are allowed to book on our website and we can't change it. Hence we end up letting these players play nine anyway. Thanks for working with us to remedy these important issues

ForeUP Review

Opmerkingen: not too bad...

Pluspunten:

Ease of use.. the food and beverage update

Minpunten:

random log outs the world pay black outs customer customization

Flint Golf CLub

Opmerkingen: Overall this product for the money is a great value. Does need to work out some bugs as far as food and beverage and accounting is concerned.

Pluspunten:

POS System in the golf shop as well as the tee sheet

Minpunten:

POS in the F&B needs to be upgraded in order to be user friendly. Certain features tiered toward private country clubs for admin purposes. (pre-paid food and pre-paid carts)

Foreup Software Review

Opmerkingen: Overall excellent / The Foreup people do their best to meet your Software needs

Pluspunten:

Ease of use/ Easy to train / Foreup has nice people to assist

Minpunten:

Marketing system software is not quite ready for prime-time

Fast Software to run and implement

Opmerkingen: Golf Operations and Food & Beverage Operations are all in the same software. This streamlines reporting and helps staff stay fluent in operations no matter where they are working.

Pluspunten:

The software is extremely easy to use and the support is amazing too. Perfect for big operations and for small operations alike.

Minpunten:

Operations are not as strong outside of North America but if you operate in the North America then it's a great choice.

Better than most and easy to use

Pluspunten:

The facts that it’s easy to use and most anyone can figure it out.

Minpunten:

How updates on the software usually come with lots of bugs that effect it’s basic functionality.

Does Exactly What I Need

Opmerkingen: The foreUP software makes it easy and quick to help customers, the color palette is bold while still being easy on the eyes, so it's not hard to look at all day. I really appreciate the program and how it's helped our business grow.

Pluspunten:

The ease of use. It's so straightforward and makes customizing a breeze. I rarely get confused, and on the off chance I do, customer support is always friendly and helpful.

Minpunten:

Occasionally the items I'm looking for aren't where one might expect them, and it can be frustrating if I'm trying to complete a task quickly.