--- description: Ontdek de plus- en minpunten van Listen360 en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Listen360 - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer satisfaction software](/directory/30541/customer-satisfaction/software) > [Listen360](/software/151950/listen360) # Listen360 Canonical: https://www.capterra.nl/software/151950/listen360 Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/151950/listen360?page=2) > Platform voor klantenbinding met sentimentmonitoring, feedback vastleggen, closed-loop follow-up, plaatsen van reviews en tekstanalyses. > > Oordeel: score van **4.8/5** door 56 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Listen360? Ontworpen voor fitnessclubs, thuisdiensten, consumentendiensten, gezondheid en schoonheid, gezondheidszorg en meer. Het is een cloudgebaseerd platform dat helpt bij het verbeteren van klantinteracties met bedrijven. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.8/5** | 56 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Listen360 - **Locatie**: Alpharetta, VS - **Opgericht**: 2009 ## Commerciële context - **Beginprijs**: US$ 99,00 - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - Aanpasbare formulieren - Aanpasbare sjablonen - Activiteitendashboard - Anonieme feedback - Antwoordbeheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Communicatie via meerdere kanalen - Communicatiebeheer - Dashboard - Distributie via meerdere kanalen - Enquêtes en feedback - Feedbackbeheer - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Klantensegmenten - Maatschappelijk delen - Mobiele enquête - NPS-enquêtestructuur - Proces- en workflowautomatisering - Pulse surveys - Rapportage en analyse - Reviewaanvraag - Reviewmelding - Reviews controleren - Segmentering - Sentimentanalyse - Sms-berichten - Sociale promotie - Tekstanalyse - Third-Party Integrations - Toezicht houden op klachten - Trendanalyse - Visuele analyse - Voor meerdere talen - Waarschuwingen/Meldingen ## Integraties (24 in totaal) - ClubReady - Customer Lobby - Daxko Operations - Dispatch - Google Calendar - Jonas Construction Software - MarketSharp - Microsoft Outlook - Mindbody - Nexa Virtual Receptionist - PaySimple - Perkville - Pike13 - Procare Solutions - Profit Rhino ... en 9 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Telefonische ondersteuning - Chatten ## Categorie - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) ## Gerelateerde categorieën - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) - [Review management software](https://www.capterra.nl/directory/31024/review-management/software) - [NPS-software](https://www.capterra.nl/directory/32075/nps/software) - [Customer loyalty software](https://www.capterra.nl/directory/10031/customer-loyalty/software) ## Alternatieven 1. [Typeform](https://www.capterra.nl/software/137289/typeform) — 4.7/5 (952 reviews) 2. [SurveyMonkey](https://www.capterra.nl/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 3. [Trustpilot](https://www.capterra.nl/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Broadly](https://www.capterra.nl/software/161326/broadly-reviews) — 4.8/5 (336 reviews) 5. [Jotform](https://www.capterra.nl/software/158456/jotform-4-0) — 4.7/5 (2845 reviews) ## Reviews ### "Game changer\!" — 5.0/5 > **Matt** | *26 april 2019* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Absolute game changer the best in survey and NPS design. The ability to focus on detractors and your clients at risk so easy is great > > **Minpunten**: The number of clicks to get to the screen to address a at risk user ----- ### "Easy way to get customer feedback" — 5.0/5 > **Kara** | *30 oktober 2024* | Horeca | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Easy to work with, automatically surveys customers for you > > **Minpunten**: Would like for it to explain to customers that 0-5 is bad, 6-8 is neutral, 9-10 is good (not sure that customers think of an 8 as neutral) > > Easy to work with, works well with Salesforce ----- ### "Listen 360" — 3.0/5 > **Chanda** | *19 februari 2020* | Consumentendiensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Listen 360 is a great way to stay connected to your customers and know what you are doing well and where your short comings are. Our customers get an email quickly after the jobs is closed out asking how we did and they are able to evaluate the job that was completed. > > **Minpunten**: Pulling reports is sometimes difficult. Finding the exact information that I need and finding old reviews is problematic. > > Works well for what it is supposed to do. A great way to hear from your customers. ----- ### "Listen360 all the way." — 4.0/5 > **Chryste** | *8 december 2024* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Very easy to use, havent had any problems with it since started using it 3 months ago > > **Minpunten**: Nothing so far. Havent had any issues with it. > > Definitely recommended Listen360. Very easy and isnt too pricey ----- ### "Good Feedback & NPS Tool for the Price" — 4.0/5 > **Christian** | *26 juni 2025* | Medische apparatuur | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Once you're set up, it's really simple to generate surveys and start receiving feedback. The interface is intuitive enough to see all your feedback in one area and respond to your detractors. I also like how there are several reports to dive deeper into our data. > > **Minpunten**: It's not as self-service as I'd like. As someone who loves customizing software to get it to work for our company, I wish we didn't have to go to Listen 360 for changes to our survey templates or reports. > > Overall, I'm satisfied with Listen360, understanding there are sometimes limitations. We have found that sometimes we receive feedback that a customer didn't actually submit, but the L360 team is quick to provide resolutions. For the price point, I'm definitely satisfied with the service. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/151950/listen360?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/151950/listen360) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens