Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Over Craft.io

Craft.io is de ultieme productbeheersoftware voor PM's die van nieuwe ideeën geweldige producten maken. Begin met je gratis proefperiode van 14 dagen!

Meer informatie over Craft.io

Pluspunten:

In overall it's still a usable product. The developer needs to focus on fixing the bugs to improve overall usability.

Minpunten:

The unique terminology--it's hard to figure out what a simple project, milestone or task is when they call it epic, story, etc.

Beoordelingen van Craft.io

Gemiddelde score

Gebruiksgemak
4,0
Klantenservice
4,6
Functies
4,5
Prijs-kwaliteitverhouding
4,4

Waarschijnlijkheid van aanbeveling

8,5/10

Craft.io heeft een totaalscore van 4,4 van 5 sterren op basis van 32 gebruikersreviews op Capterra.

Heb je Craft.io eerder gebruikt?

Deel je ervaringen met andere softwarekopers.

Reviews filteren (32)

Alexander
Alexander
Product Owner in VK
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A product persons product tool.

5,0 5 jaar geleden

Opmerkingen: I've been able to mostly live inside of one tool when working with my team. That pays for itself.

Pluspunten:

- RAPID data entry - if you have an idea of your first stories the views used allow you to rapidly write, press enter create a new story, and create another. This is actually massively time saving. - One stop shop - you can go from ideation to planning to delivery using Craft. It's what actually drew me to the product itself. - Picture support - pictures are supported in card view, so people at a glance can see what you're actually working on. - Idea Dump - you can quickly go from random thoughts to actual user stories in seconds - Fields - you can even add story points, effort, custom fields to help plan and prioritise.

Minpunten:

- Sometimes it's not accurate when it comes to who edited a story/item. This can cause quite the problem for paper trails. - Zappier support is flaky at best.

Peter
Peter
Product Owner in Zweden
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Craft.io - A product management tool definitely worth your attention!

4,0 vorig jaar

Opmerkingen: It's been really good for the main...it's easy to label this as something of a jack of all (product) things but the master of none part of the saying doesn't do it justice! I like the way new features come readily and they are listening to their users. Even the handful of times of needed their support the answers have been always helpful. I'd used Aha! in the past and is way less of a cumbersome beast in comparison.

Pluspunten:

It feels like a product tool created by product people. The product is easy to use and no problems to integrate with Jira. Setting things up to how I want was simple enough and the broad range of features. Road mapping is pretty dynamic and easy to switch views subject to audience. It's great value for money in relation to others.

Minpunten:

Whilst the road mapping part is very good, cosmetically it is weaker than others (like Productboard or Airfocus). OKR management is a bit limited currently. Setting them up and connecting them is totally fine but I'd like to see better visibility on how well (or not) they are being achieved.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Internet, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Buggy software

3,0 3 jaar geleden

Opmerkingen: Helps with agile software development using Scrum approach.

Pluspunten:

In overall it's still a usable product. The developer needs to focus on fixing the bugs to improve overall usability. Also, you need to have a fast computer to run it. Running this thing on an old mac is a nightmare.

Minpunten:

Plenty of bugs and poor usability features. 1. Assigning a story to somebody will move the current swimlane to the first swimlane. 2. Assigning a story to somebody will move the ticket to the top of the swimlane. 3. A “Command+click” (on Mac) on a ticket in a swimlane does not open the ticket in a new tab. 4. Unable to post links with ampersands in the URL in comments. 5. Permalinks stop randomly working and bring to a different view.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Good process sharing

5,0 4 jaar geleden

Opmerkingen: The benefit is to keep everybody on the same page with a clear sprint backlog and clear milestone.

Pluspunten:

The way it allows us to share the Product Development process with ease along with the team. Coming from a similar product (Product Board) the learning curve has been short. I would recommend to small remote teams in their early stages of development.

Minpunten:

Not always easy to browse through, requires more effort than necessary to find items that haven't been properly tagged.

Adnan
Product Manager Tax Free Shopping in VK
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Craft Review

5,0 5 jaar geleden

Opmerkingen: I think craft is a wonderful, all in one solution for product teams. I love it and wouldn't go back to any other software for this purpose.

Pluspunten:

I really like the way craft is structured, and the different views it gives me to organise and work on my backlog items. Craft has made life so much easier and more organised for me and my team. Starting with the roadmap where it forces me to thin in terms of goals and initiatives, and moving on to the backlog where it gives me a very helpful workflow view to take stories through a proper process, and finally the list view which I use the most to work on my stories.

Minpunten:

JIRA integration is painful and prone to introduce confusion since it needs to be manually pushed to JIRA from craft, but works live the other way round. Also while I find it quite intuitive, new users find it particularly difficult to navigate round craft unless given some training. Also the strategy section in editor could be better designed, so that goals etc are not just floating text fields but had more of a concrete hierarchy. Otherwise they get difficult to manage beyond a point.

Paul
Product Manager in VS
Schoolleiding, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Supports the entire product management life cycle with a rich and easy to use interface

4,0 6 jaar geleden

Opmerkingen: I need a tool to track documents and workflow associated with product management. This tool does that very well.

Pluspunten:

- Allows me to capture all the documents I need from 1) feature prioritization, 2) discovery, 3) design, 4) User testing all in one place. (Also supports implementation but we still use Pivotal Tracker for that.) - Very natural feeling interface, particularly once you learn how the story attributes (theme, epic, story type, version, sprint, team, and worker) work in the interface. - Allows stories to be assigned to different teams (and sprints for each team) for different stages of development (prioritization, discovery, design, user testing, etc.) is awesome - The kanban boards are well designed and implemented

Minpunten:

- It's still an early stage product so some of the features are incomplete and I occasionally run into bugs. That said, they are really responsive with bug fixes and feature requests. - Some features I would like, for instance, having kanban boards contain stories and tasks from multiple products, aren't yet available. (It's on the roadmap) - The roadmap diagram feature is weak. (It's slated for improvement.)

Nico
Web developer in Thailand
Schoolleiding, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Using it for more than a year

5,0 5 jaar geleden

Opmerkingen: More visibility on who is working for what. Still much better than Jira. There could be more advances solutions like AgileFant.

Pluspunten:

We have been using the tool for our software development practices for quite a while. Supports multiple products. We are doing weekly sprints and are now on sprint 65 or so. Supports all essential features, like image uploads, attachments, planning, etc.

Minpunten:

UI is not always very intuitive. For example, deleting a ticket might not always be very clear where to find this feature. The whole UI is very different from other similar software. There is a learning curve. I suggest you try the software before paying. There are some small quirks that you would expect the software to perform. One example is selecting multiple tickets to move them to another swimlane by drag-and-dropping. This seems to only move the first ticket, even you selected multiple.

Jessica
IT Manager in Filipijnen
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Personal review for Craft

4,0 10 maanden geleden

Pluspunten:

Craft's data entry approach is extremely fast, allowing you to get from a concept to a finished story in seconds. Craft is a fantastic all-around tool, which is why I chose it in the first place. Using the card view, you can add visuals to tales so that everyone can see what's happening on in real time. It's also quite simple to turn your random ideas into user tales. You can also use story points, effort, and custom fields to help you organize and prioritize your stories.

Minpunten:

It can be difficult to navigate, requiring more effort than necessary to discover goods that have not been correctly labeled.

Wing
Wing
Creative Director in VS
Telecommunicatie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Does what you need

4,0 5 jaar geleden

Pluspunten:

It's fast to create tasks and the drag & drop system is easy to navigate.

Minpunten:

The unique terminology--it's hard to figure out what a simple project, milestone or task is when they call it epic, story, etc.

Mirella
Product Portfolio Manager in Italië
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great for creating strategic roadmaps

5,0 9 maanden geleden

Pluspunten:

The strategic roadmapping functionality has been great for providing clarity and transparency when presenting the roadmap to different product stakeholders and the development team.

Minpunten:

The platform it's very flexible and offers endless customisation, which it's great on one side but on the other side, it might get challenging for users with less experience.

Dan
Lead UX Designer in VS
Design en ontwerp, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Totally in Love with the Simplicity

5,0 6 jaar geleden

Opmerkingen: Built shared understanding with a geographically fragmented team. Getting on the same page with a virtual team is not easy, this tool is greatly assisting in making that happen.

Pluspunten:

The visual user story view is a game changer. Most tools place emphasis on plan and build, but Craft excels and wrangling in the mountain of spreadsheets and docs in the discovery phase. This tool ensures shared understanding with the entire team, arguably the most critical aspect to a successful product launch. Oh, and yes, it does push and integrate with Jira with two-way sync. So there is little reason to not give this tool a go. Last thing I'll say, the tool is beautifully designed and so intuitive and easy to use. For that alone I'm a fan.

Minpunten:

Although they're constantly working on the product, I'm eager to have a mobile companion app as part of the offering.

Reactie Craft.io

6 jaar geleden

Thanks for your review!

Caitlin
Project Manager in VS
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Hanson PM

5,0 vorig jaar

Pluspunten:

Iteration planning is where I spend most of my time in craft and that feature works very well.

Minpunten:

Client sharing is a little complicated but we make it work.

Asma
Director in Australië
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great tool for product management

4,0 5 jaar geleden

Opmerkingen: Developing a product roadmap for CRM for a business spread across multiple geographies has been great due to the different levels available in the story map, and ability to tag, apply custom fields and link to initiatives.

Pluspunten:

Easy to organise stories in story map with Feature and Topic levels above Epics

Minpunten:

Some features which seem basic are not there, like uploading stories, or exporting story details in csv.

Rakesh
sof in India
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

craft review

4,0 5 jaar geleden

Opmerkingen: I love working with craft.

Pluspunten:

User friendly and user interface is good and dynamic.

Minpunten:

After recent update it is totally change.

Alban
CTO/CPO in Frankrijk
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Nice but hard to use

3,0 5 jaar geleden

Pluspunten:

Craft.io is a clean space to organize ideas and features of a new product. It comes with good tools/ideas : Story Mapping, Story ordering, PDF generation

Minpunten:

The good ideas of Craft is not well served the app model. Some strict choices (like Theme/Epic/Story) can be blocking points when the projet organisation isn't Craft compatible. The good ideas of Craft is not well served by the app UI. It's often difficult to find the good action link, the place of a feature used yesterday.

Michael
Founder in Israël
Computersoftware, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

The toolbox for the product manager

4,0 5 jaar geleden

Opmerkingen: Since I have started to use craft, the only thing I need is craft.
Information is in one place, no more scattering between Excels, Trello, Jora, Word documents, ​and alike​.
Perfect match!

Pluspunten:

It is an all in one toolbox for what every product manager ever dreamed of having. From Features, epic, and user stories - it's all there. It's a one-stop​ shop all you need. Comprehensive​ and detailed, allow planning of versions and goals. Your product manager carrier ​would be split bef​ore and after you will start this tool

Minpunten:

Need work on the editor and some UX, Not all functionality is precise​. It's a learning curve.

Chris
Content Developer in Zuid-Afrika
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Great Customer Service

5,0 5 jaar geleden

Pluspunten:

The onboarding process is the best I have experienced to date. The visualisation is really very clear and I also benefitted greatly for the FREE trial experience. The example project dealt with is intuitive and very easy to follow. It helped me to better understand whether the Craft solution is indeed what I am looking for. I am looking at Craft on behalf of a current client whose business I am convinced will be greatly assisted by what the team offers. However, I found the Customer Success Team to be really very attentive. The Intercom dialogue feature is also a great help this early in the process.

Minpunten:

I have yet to broaden my experience with the solution offered by the Craft team and cannot, in all honesty, identify features least liked yet. The customer success team is on hand at all times and the response via the Intercom inApp messaging facility was in my experience almost instantaneous.

George
George
Product Manager in Oekraïne
Nutsbedrijven, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Love this!

5,0 7 jaar geleden

Opmerkingen: I`m using Craft for 2 products. It is great for collaboration with developers team. We have integrated JIRA and now I got the whole vision of product development.

Pluspunten:

- Incredible UI/UX - Good support

Minpunten:

Poor number of integrations with other platforms and tools

Reactie Craft.io

7 jaar geleden

Thanks, George!

Miguel
VP Digital and Product Management in Canada
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Good overall software for managing product roadmap

5,0 5 jaar geleden

Pluspunten:

User interface, ease of use, support, to say a few

Minpunten:

Some features were deprecated that were particularly useful

Arnaud
Head R&D in Frankrijk
Kapitaalmarkten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Very good product management tool which cover the whole product management lifecycle

4,0 5 jaar geleden

Opmerkingen: It is our go to tool to manage the development of our products, and to share our progress both internally and with our customers.

Pluspunten:

The product is very well aligned with the product management needs, covering the entire lifecycle from user feedbacks to work and releases planning.

Minpunten:

The interface, although very well designed, requires a little time to get used to the workflow that the tool offers.

Mirza
VP of Products in Indonesië
Financiële dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

One of the best product management tools

4,0 5 jaar geleden

Opmerkingen: As the product owner, I don’t have to manage tons of slides, spreadsheet, images, notes etc so I can focus on my job.
The complete product management tools I ever use!

Pluspunten:

The insight & roadmap part, the features are useful so I don’t have to shift between slides, spreadsheet, and other files

Minpunten:

Also the insights part, there’s some features that I need which is still not there. I hope there’ll be added soon

Zack
BDR in VS
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Sales made easy!

5,0 4 jaar geleden

Opmerkingen: Overall it has been great, wonderful find to have up to date information.

Pluspunten:

What I like most able Craft, is that all the information on companies you could every want is all on one page.

Minpunten:

It is still new, so some of the small to mid-size businesses aren't on Craft leaving me to not be able to prospect effectively sometimes.

Alexandre
Product Owner in België
Geverifieerde LinkedIn-gebruiker
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

I love it

4,0 5 jaar geleden

Pluspunten:

It's easy and beautiful, plainly a joy to use it compared to Jira

Minpunten:

Not 100% final, but still better than the rest

Simon
Platform Architect in VK
Schoolleiding, 501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Just what we needed

5,0 vorig jaar

Pluspunten:

The reporting functionality is great and is just what we needed

Minpunten:

We have seen a few bugs/ issues so far, but the support team at craft have been very responsive

Mudasir
Head of Digital in Saoedi-Arabië
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Nice Product Management Tool

4,0 5 jaar geleden

Opmerkingen: One of the best roadmap software

Pluspunten:

Ease of Use Different Views including kanban(board), timeline Story Boards Being Agile

Minpunten:

Navigation inside product roadmap. It would be great if UX is enhanced