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Over Veeqo

Veeqo verzorgt je voorraad, bestellingen en verzending - zodat jouw merk snel groeit terwijl je jouw klanten de ervaring garandeert die ze verdienen.

Meer informatie over Veeqo

Pluspunten:

Veeqo comes with a whole host of features but the pre-built Shipping and eCommerce integrations are up there among the best. Linking to Shopify - easy.

Minpunten:

Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service.

Beoordelingen van Veeqo

Gemiddelde score

Gebruiksgemak
4,1
Klantenservice
4,3
Functies
3,9
Prijs-kwaliteitverhouding
4,3

Waarschijnlijkheid van aanbeveling

7,5/10

Veeqo heeft een totaalscore van 4,2 van 5 sterren op basis van 81 gebruikersreviews op Capterra.

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Reviews filteren (81)

Paul
Geverifieerde LinkedIn-gebruiker
Internet
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer
Bron: GetApp

Multi Channel Inventory Management

5,0 9 jaar geleden

Opmerkingen: We have been successfully running an online Golf and Fitness Business across multiple channels for many years, however in 2014 we expanded our channels to include a second Ecommerce website. We have been running a Magento backed Ecommerce site for quite some time and had expanded our business to include a Woocommerce backed Ecommerce website that we needed to be able to run using a singular master stock file. We also sell across the eBay and Amazon channels. We searched for quite some time to find a product in the marketplace that would link with all of our sales channels and allow us to work from one singular master stock file. We were quite surprised when we found that the best fit for our needs was based in our home town!! After having some discussions with Matt at Veeqo we could see the potential in the Veeqo system and after some system testing we signed up and have been using Veeqo since October 2014. Since this time Veeqo have been working hard at implementing more and more functionality into their products and we have worked closely with them on what we believe to be the best solutions for business in the real world to achieve maximum return from their investment in the Veeqo system. We would have not been able to achieve our goals without the dedicated support from the team at Veeqo and we thank them for all of their hard work during the rollout of the Veeqo system at Just Sports Online. Now with the Veeqo system in operation we are able to have cast iron control over our inventory management! We are looking forward to the rollout of product pushing from the Veeqo system that will allow us to create all of our SKU's in one location and push them through to all required channels with ease!

Pluspunten:

Single Master Stock File Simple Order Management Multiple channel management Excellent help desk support

Minpunten:

No product pushing yet!

Jill
Owner in VS
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Veeqo Review after 2 weeks

5,0 11 maanden geleden

Opmerkingen: I am able to ship Amazon and ebay items through Veeqo but need to use another shipping site to ship Wal-Mart and woo commerce. I do like not having to change printer types to print packing lists and shipping labels.

Pluspunten:

The most impactful features are the integrated shipping. The ability to have all my channels in one place is great and time saving. The product is pretty easy to use. The integration with some of my business channels was a breeze with the integration wizard.

Minpunten:

I feel like the tracking of a shipment is missing or not easy to access. I wish that when you are in shipping and you choose a weight and package size and save it that the system automatically would use those details the next time that same item is sold. Having to enter the weight and package size every time I ship an item it a bit tedious. I am not able to integrate with my woo commerce site and Wal-Mart.

Kyle
Owner in VS
Kleding en mode, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Integrates with Ecommerce, Still Bugs to Work Out and Features to Add

3,0 vorige maand Nieuw

Opmerkingen: Overall it's worth keeping (so far) despite the major issues with Shopify listed above in the cons section.

Pluspunten:

I like that it integrates with many marketplaces and gives good shipping rates and doesn't cost to use like ShipStation does. It's made/owned by Amazon so the integration with Seller Central is reliable

Minpunten:

It doesn't allow post purchase items to be added to the order so we miss shipping those units frequently which is not good for customer service or our costs when we have to ship items again, costing us a lot. Also the tracking emails are getting sent to Shopify customers, and sometimes it doesn't send the right info to get some orders mark as fulfilled. They say they're trying to fix it but it's been a few months now

Jay
Website & Marketing Manager in VK
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A replacement for so many services rolled into one!

5,0 5 jaar geleden

Opmerkingen: So far, Veeqo has been a game changer for us. Our stock is syncing on all of our selling platforms, our stock checks are so much easier now and most of all our Dispatch department are having a much easier time processing incoming and outgoing goods.

Pluspunten:

The fact that we can sync stock from our numerous selling channels such as Shopify, eBay, Amazon, FBA (both UK and worldwide) so that we are listing our complete stock levels across all channels - automatically, with no need for constant stock updates to each channel!

Minpunten:

Honestly - our catalogue is extremely large (100,000 SKU's +) so the initial set up, linking listings together to share stock, was an exceptionally long project.

Reactie Veeqo

5 jaar geleden

Hi Jay, Thank you so much for taking the time to post this review, we really appreciate it - and your feedback means a lot to us! It's really great to hear about your positive experience with Veeqo. We look forward to growing with you for years to come. Thanks again, Anwen

Knut
President in VS
Groothandel, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Veeqo could be the next best inventory management, multi-channel and shipping software in one!

4,0 10 maanden geleden

Opmerkingen: I am extremely excited for Veeqo. There's tremendous change in this space and Veeqo could be the "white knight" many of us small businesses need. However, there are some small improvements for wholesale business needed for us to be able to use it.

Pluspunten:

Veeqo is very easy to use and get started. The UI is also nice. It does an EXCELLENT job handling multi-channel (Amazon, Ebay, Shopify) orders and inventory.

Minpunten:

There's not enough built out for the Wholesale side. Custom fields should also be available on product and customer creation and these should be visible in reports.

Pratik
Operations and Marketing Manager in VK
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Fantastic product jam packed with features

5,0 11 maanden geleden

Opmerkingen: Shipping integrations are smooth and the overall experience with Veeqo has been amazing. The team is good from the start as well. Fantastic. keep up the good work

Pluspunten:

Overall system is very strong and adequate. Order and inventory management for our E-commerce Bigcommerce store is really strong. The support team is the best out there when compared to other competition on the market.

Minpunten:

The only con at the moment is that you have to refresh the whole page to see new orders. There should be a button on the page that refresh just the internal screen on not the whole page.

simon
Director in Nieuw-Zeeland
Sportartikelen, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Veeqo Amazon Seller Protection - does not work

2,0 2 maanden geleden

Opmerkingen: we have been waiting around 6 months now to get reimbursed as per Veeqo's promises for Amazon Item Not Delivered claims ....and spent countless man hours chasing them up....but CS just make false promises...if they reply at all. as for the advertised 5% credits...in reality these are more like 0.5%. Fools gold both ways - these guys simply do not live up to their promises. dont get your hopes up, and DON'T GO VEEQO 😟

Pluspunten:

syncs well to Amazon + other channels. free to use.

Minpunten:

awful product. veeqo claims "Get Protected - Amazon will protect your account and pay for A-to-z claims related to delivery issues or items not received (INR).** this is a LIE. Amazon will NOT protect your account for labels bought via Veeqo. AZ claims get ZERO protection, Amazon does not care about Veeqo Seller Gaurantee, and ignores it. and Veeqo simply does not care that Amazon does not care! Arrogant and unhelpful customer support who refuse to accept they are making false promises, and do not back their guarantee - instead fobbing off responsibility to Amazon and claiming that Veeqo is "just a third party"

Paul
Manager in Ierland
Detailhandel, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A good system before Amazon bought it

4,0 4 maanden geleden

Opmerkingen: I enjoyed using Veeqo for over a year, it's a well-designed system for inventory and order management and I found the support to be excellent.
Unfortunately, Amazon purchased veeqo in 2021 and because I use the post office rather than a courier, I do not purchase shipping labels. Amazon decided to change Veeqo's business model from a subscription to a cut of shipping labels and they didn't want me as a customer anymore.
Bizarre situation to shut out a perfectly good customer who was more than happy to keep paying, in fact, I even offered to pay more. I felt the staff thought it unfair too as they gave me 6 months of free use while I transitioned to another system which was very kind.
I can't comment on Veeqo today, only my experience from 2020-2021 prior to the Amazon takeover. It was very nice software and I had no desire to stop being their customer.

Pluspunten:

UI was clean, modern and well-designed The label designer is awesome Good order management Good inventory system Good support

Minpunten:

Amazon now own it Kit/bundle setup was buggy and a bit awkward

Juergen
Digital Solutions Manager in VK
Afdrukken en drukwerk, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Shipping made easy!

4,0 10 maanden geleden

Opmerkingen: Using Veeqo has enabled us to develop and deploy a unique purchasing and despatch process for the NHS in the UK. By integrating Veeqo with third-party services we have eliminated the risk of data entry errors, particularly with shipping addresses which has resulted in a near-perfect first time delivery success rate.The huge number of articles in the Help Center, supported by a fantastic technical support team, means that we are always able to resolve any niggles incredibly quickly. The support is by far the best I've experienced.

Pluspunten:

Veeqo comes with a whole host of features but the pre-built Shipping and eCommerce integrations are up there among the best. Linking to Shopify - easy. Linking to couriers - easy. Each integration took less than a minute to set up and they have all worked faultlessly!

Minpunten:

It's very difficult to find any downside to Veeqo but the one thing that I would really like to see some focus on is the API and provision of webhooks. For orders which don't come via a built-in integration it's difficult to get a notification when an order changes status.

Vikas
President in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Such a great and continuously evolving product

5,0 10 maanden geleden

Opmerkingen: Great, support is responsive and generally helpful.

Pluspunten:

Agility, they are relatively quick in updating and enhancing this software.

Minpunten:

It's an evolving software, so you can expect bugs popping up here and there.

Peter
director in VK
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Avoid Veeqo

1,0 4 jaar geleden

Opmerkingen: AVOID VEEQO
We’ve waisted months and thousands of pounds integrating Veeqo to our Magento 2 store. Technical challenges are expected but Veeqo have been useless at resolving things and communication with the development team is dire. We have been extremely patient and given plenty of time for issues to be resolved but in the end we have had to cut our losses and look for another alternative. Just some examples of the problems encountered are;
Stock syncing: Communication between Veeqo and Magento 2 is not reliable, stock cannot be syncing in either direction despite being advertised that this should be in real time.
Order syncing: Changes made on an order including having it shipped to not reflect on the other platform
Product syncing: All kinds of trouble with incorrect names, skus changed which causes chaos when picking and packing
Digital picking: A great idea but with many many flaws that reduce your customer service levels and cause warehouse confusion
Despatch system: Bugs and errors that you get used to but that are simply not intuitive to work with again causing customer service issues
The basics are there but Veeqo seriously need to address some technical difficulties and improve their response to business critical issues. After investing so much time in this system, staff training, hardware etc we really wanted this to work and we really really tried to give them a chance. But in the end we felt fobbed off with blanket responses from the system developers.

Pluspunten:

Basic principle is good and works well. Technical bugs that don't get resolved let it down

Minpunten:

bugs throughout the platform especially with syncing to magento 2

Reactie Veeqo

3 jaar geleden

Hi Peter, Thanks for taking the time to leave this review. Sadly we cannot reply to your review in full as we are limited by character count on Capterra, but you will have seen our full in-depth response from both our support teams and our reply to your review on Trustpilot. In short, there is no doubt you have already moved on, and we all really hope it works out for you and your team. I do want you to know though that our new Magento integration is now live, and the early signs are really positive. If you ever do want to revisit Veeqo as an option in the future, we would certainly love to hear from you. Thank you also for the kind message you left for the account manager at Veeqo who had been looking after your account. I know he had been working hard to push to get things fixed for you as quickly as possible, but ultimately this was out of his hands. He asked me to pass on how much he enjoyed working with you. Many thanks, Duncan.

Imrn
diector in VK
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Doesnt work with amazon well - esecially bulk shipping prime orders

1,0 6 jaar geleden

Opmerkingen: BrightPearl, CloudCommerce pro seem more thorough and actually save your company time. We will be moving.

Pluspunten:

all the basic features - Oceans Alive Health gets some minor efficiencies out of this product. Has a simple layout, with minimal features.

Minpunten:

end up spending an extra 3 hours shipping amazon prime orders as its really clunky. They never prioritise the important things. tell small fibs when trying to fob you off and say its amazons fault without taking responsibility. Got us to commit to a contract saying its all singing and dancing when it clearly isnt - STAY AWAY if you want to save yourself time and cost and want to be efficient! Doesnt do what it says on the tin so well. another example, after 2 years, still doesnt recognise that a customer has placed 2 orders so should merge them, thereby saving postage costs. Total disrespect to sellers to keep saying fixes are around the corner when they clearly are not.

Ying
Director in VK
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Best ERP Solution for multiple channel selling

5,0 7 jaar geleden

Opmerkingen: We have Magento, Amazon and Ebay shop. It was a big tech issue for us to integrate all into one inventory control system before. We've tried many other solutions like odoo etc.. None of them works. Fortunetly, we found Veeqo. Very impressive system. Easy to use. The way of inventory sync are amazing. And now we have a more accurate inventory system, no more back orders which saved a lot man hours to contact customers. For processing online order, Veeqo is the master. The system is integrate with our couriers - DPD and Royal Mail, only few click to generate the invoice, picking and shipping label. Much better than old school method - csv upload. Veeqo also have both android and Apple apps, picking and stock taking becomes very easy now. The best part is their support team, solve the problem very quickly. A+++++, we would highly recommend Veeqo, worth every penny you spend.

Pluspunten:

Mobile apps Products and stock sync Automation of fetching or mapping existing products from different online stores - Amazon, eBay Easy to use

Minpunten:

nothing

Daniel
Owner in VS
Afdrukken en drukwerk, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

The Good and the Bad

4,0 12 maanden geleden

Opmerkingen: It was stressful, however that is normal with any software change that could make a mistake with inventory levels etc. I like the features and the fact that Veeqo is working to add more features. No doubt Veeqo will dominate this space of connecting inventory between multiple eCommerce stores.

Pluspunten:

The best thing is that it is free and allows us to access cheaper shipping for amazon store sales.

Minpunten:

The option to send products as USPS media mail or bound printed matter for shopify stores.

Melinda
Operations Manager in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Shipping made easy!

5,0 12 maanden geleden

Pluspunten:

The organization of the app is easy to no abogar, simple, and intuitive. Being able to see everything such as dimensions, weight, what customer paid, cost of shipping and the cheapest yet applicable shipping method based on date of delivery for an order - without scrolling makes selection of shipping easy and fast. Integration with other selling platforms is seamless.

Minpunten:

I wish there was an easier way to split an order for ease of multiple shipments for an order.

Nino
President in VS
Sportartikelen, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

veeqo review

4,0 12 maanden geleden

Opmerkingen: On balanvce we had good exsperience as soon we reconize some of the current limitation.

Pluspunten:

Picking list is great but we need to have the option if only one person does the picking. We nee to do the picking in one report only.

Minpunten:

Postage calculation. If the client select exspedited shipping (and pay for it) the sofwere still uses First class free option.

Stuart
Owner in VK
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Full of features

5,0 10 maanden geleden

Pluspunten:

Really easy to use and get started with, found it intuitive from the start, all of the store integrations worked smoothly and the help from the customer service was really quick and useful when we contacted them with some questions.

Minpunten:

Parcelforce integration would be nice to have added in the future as that was missing.

Mark
CEO in Panama
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Veeqo Simplified my life

5,0 11 maanden geleden

Opmerkingen: Very pleased that I made the switch to Veeqo. It is saving me money and has speeded my workflow.

Pluspunten:

Provides Amazon Protect Shipping and is free, but, I get my negotiated shipping rates integrated to Veeqo

Minpunten:

I need the Woocommerce integration as soon as possible. ( Currently in Beta )

Darren
Managing Director in VK
Automotive, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Best software I've ever used. Saves so much time.

5,0 7 jaar geleden

Opmerkingen: Speed & efficency It has even saved us accountancy fees and our accountant also has a login for Veeqo and downloads our sales straight into his accounting software.

Pluspunten:

We switched to Veeqo in May 2017 and before Veeqo integration we were processing upwards of 20 orders a day manually. This software has saved us over 2 hours a day and that time has been used to grow the business. We have additionally set up a online business account with Royal Mail that we also manage through Veeqo having us additional time and money on sending customer orders.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Good Idea, Bad Pricing Strategy

2,0 6 jaar geleden

Pluspunten:

If you're selling items on a lot of different platforms, it keeps track of your sales in one place, which is a big time saver for small businesses like mine.

Minpunten:

Honestly, this is a cool product that has a good concept, it's just too expensive for what it does. It also doesn't interface with some markets .

david
Director in VK
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

great service the setup is still on going but very help full

5,0 6 jaar geleden

Opmerkingen: user friendly and eliminate user errors

Pluspunten:

the software is very user friendly but the main thing we looked at was the inventory side of the software and the bonus is the listing stock to amazon and other platforms

Minpunten:

at the moment we have not finished all the setup and used to its full potential but it is all looking good for us and things we come up against veeqo has found a good workaround till they fully update there systems so the system is looking good compared to others we have tried

Ralph
pres. in VS
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Still learning, but enthused so far...

4,0 11 maanden geleden

Pluspunten:

Overall, the interface is clean and pretty. It's usually easy to find what you are looking for.

Minpunten:

There's a little bit of a learning curve. It's probably mostly just changing old habits for new ones.

Jesus
CEO in VS
E-learning, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Good program

5,0 11 maanden geleden

Pluspunten:

It is quite simple to use, it makes my work easier and my small business efficient

Minpunten:

Improving rates would be something that would help our business

Tim
Business Development Manager in VK
Geverifieerde LinkedIn-gebruiker
Facilitaire diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: GetApp

Integrates with all of our accounts and ecommerce systems - smooth process from start to finish!

5,0 6 jaar geleden

Pluspunten:

Biggest pro for us was the integration with our existing systems - Xero, DPD local and Woocommerce. It enabled us to have a smooth order process from start to finish. User interface is simple and didn't take long to learn how to use the system.

Minpunten:

Purchase order integration isn't great as it is really counter intuitive and doesn't feed into Xero well. Some weird UX glitches that remain broken.

June
June
Ecommerce in VK
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

A must for ecommerce retailers

5,0 9 jaar geleden

Opmerkingen: We signed up for Veeqo a couple of weeks ago and we're already seeing the benefits of using a system like this to manage or stock across our webstores. Before we started using Veeqo we spent about an hour every day writing out our shipping labels - now it takes less than 5 minutes. Setup wasn't too difficult because Veeqo's customer support team talked us through it and helping us where needed. This kind of support is really important to us which is one of the reasons we rate it so highly - the team are quick to respond to all our queries and very friendly. Aside from customer service, the app is easy to use (which says a lot coming from someone who struggles with computers). All round great app, saves us loads of time, wouldn't do without it!