Over NextService

NextService is cloud-based native NetSuite software with drag-and-drop scheduling & real-time data for field mobility on any device.

Meer informatie over NextService

Pluspunten:

Niet beschikbaar

Minpunten:

Niet beschikbaar

Beoordelingen van NextService

Gemiddelde score

Gebruiksgemak
5,0
Klantenservice
5,0
Functies
5,0
Waar voor je geld
4,5

Waarschijnlijkheid van aanbeveling

9,5/10

NextService heeft een totaalscore van 5.0 van 5 sterren op basis van 2 gebruikersreviews op Capterra.

Reviews filteren (2)

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Heb je NextService eerder gebruikt?

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Aidan J.
Aidan J.
Quality & Training Manager in Australië
Geverifieerde LinkedIn-gebruiker
Bouwmaterialen, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good Product and Great Support Team

5 vorig jaar

Opmerkingen: Since moving our field service operations to NextService, it’s become much easier to manage and coordinate our technicians. We have been able to continually increase the size of our team of technicians without the need to increase the number of office staff managing their jobs. In fact the software has gone so far as to even free up some staff members to work on new exciting projects instead of getting bogged down in the day-to-day tasks.

Pluspunten:

We really like how customisable this software is, so that we can adapt things to suit how our business operates. We also found the customer support to be really solid, both before and after the software was implemented. The power this software affords to our scheduling team is incredible, it has revolutionised the way we manage our field technicians.

Minpunten:

All our initial issues were very quickly resolved by the Nextservice team as they customised our configuration and worked alongside us to get things running so we really have no “cons” left to report.

Reactie Next Technik

vorig jaar

Thank you for taking the time to leave a review of NextService. We appreciate your detailed comments and your support for our product, and we're thrilled that our software is helping your business function more efficiently and free up staff to work on more exciting projects.

George Y.
CEO in Australië
Industriële automatisering, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

NextService completely transformed our service delivery

5 vorig jaar

Opmerkingen: As NextService is built on the NetSuite development platform we have full transparency of our entire business. With NextService, we’ve significantly reduced administrative work and double-handling of data and increased utilisation of our technicians. We’ve also streamlined our workflows to meet our compliance obligations and exceed customer expectations. It’s allowed us to completely transform the way we deliver our services, track what’s most important, and achieve major efficiency gains in our business.

Pluspunten:

NextService allows our field engineers to be in the right place at the right time, with access to full service history, client details and invoicing in the field, which is incredibly valuable. We also like having real-time insights and access to everything that’s happening in our business within one platform. After implementing NextService, we saw a 98% reduction in lost stock and tools, and we’ve also eliminated all paperwork.

Minpunten:

We really don’t have any negatives regarding this software, as it’s tailored for a business such as ours that require asset-based servicing and inventory management in the field, and it provides us with everything we need to run our operations efficiently.

Reactie Next Technik

vorig jaar

Thank you for writing a review of NextService. We're glad to hear that the software is working so well for you, and that your business processes and customer experiences are greatly improved. We appreciate your in-depth review and your continued enthusiasm for our software.