Over GSMtasks

GSMtasks optimaliseert en beheert je volledige mobiele wagenpark van chauffeurs, koeriers en technici.

Meer informatie over GSMtasks

Pluspunten:

Cheapest by far for the features available. You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.

Minpunten:

Its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations.

Beoordelingen van GSMtasks

Gemiddelde score

Gebruiksgemak
4,7
Klantenservice
4,7
Functies
4,5
Waar voor je geld
4,6

Waarschijnlijkheid van aanbeveling

9/10

GSMtasks heeft een totaalscore van 4,6 van 5 sterren op basis van 22 gebruikersreviews op Capterra.

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Reviews filteren (22)

Heather
Heather
General Manager in Zuid-Afrika
Geverifieerde LinkedIn-gebruiker
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Easy to use

5,0 12 maanden geleden

Opmerkingen: Overall, great software with a great team of developers and an extremely knowledgable and helpful support team.

Pluspunten:

Daily use of the software is user friendly and easy to learn. Some great features like route optimisation and customisable PODs. Support team is excellent. Developers are open to requests and are quick to fix any bugs (of which there haven't been any we haven't inadvertently created ourselves).

Minpunten:

Setup of the backend took a bit of work to understand initially. However once some training was done with the GSM team, the software became easier to understand.

Reactie GSMtasks

11 maanden geleden

Hello, Heather! We are so pleased to hear that you are happy with GSMtasks and decided to take a step forward in your business management. All the best and we hope to work together with you for years to come!

Jacob
Business Development Executive in Canada
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Better than every logistics software we’ve tried, at a much lower cost

5,0 vorig jaar

Opmerkingen: By far the best logistics software we’ve used, with very helpful and knowledgeable customer service.

Pluspunten:

Easy to use, all the features you need for a delivery service, much better pricing than any of the competition. Customer service is straightforward, friendly and extremely helpful.

Minpunten:

Extra features like API integration are relatively expensive

Reactie GSMtasks

12 maanden geleden

Thank you, Jacob! We are very glad to hear that you have been happy with our software and customer service!

Johann
Johann
Customer Support Specialist in Estland
Geverifieerde LinkedIn-gebruiker
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The Review

2,0 3 jaar geleden

Opmerkingen: Poor quality, but on a good day it really is a friend of courier.

Pluspunten:

Pick-up and drop-off points are connected. Phone number and comments can be found from task.

Minpunten:

Technical problems from day-to-day - poor quality. It really makes you mad if you are in a hurry, but app just crashes.

Reactie GSMtasks

2 jaar geleden

Thank you for your feedback, Johann. It is important users point out the things that could be improved so we can become a better software provider. We understand your frustration and work hard every day to avoid these mishaps from occurring. We also improve our mobile app daily and I think for now we have solved the issues you had to face.

Wayne
Owner in Spanje
Kunst en nijverheid, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Business growth using GSMtasks

5,0 2 maanden geleden

Opmerkingen: Improves stakeholders, scheduling, and tracking in real-time

Pluspunten:

We have been looking for ways to expand our service to serve even more consumers using a best practice dispatch, delivery and scheduling program. GSMtasks was the best platform for our systems, resulting in us expanding our reach and tracking orders in real-time to improve the way we connect with customers and the receipt of their deliveries.

Minpunten:

At this stage, we have had no problems with the platform.

Tawanda
Manager in Zuid-Afrika
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Best route planning software by far

5,0 2 jaar geleden

Opmerkingen: Easy to use and very good support

Pluspunten:

Ease of Use Allows multi point routes Allows drop offs and pick ups to be correctly linked Proof of delivery is very detailed and flexible Cheapest by far for the features available.You pay less money and get more features as compared to OptimoRoute , OnFleet or Routific and any other so called "top 10" route panning software.

Minpunten:

It was bit difficult to find the software.

Reactie GSMtasks

2 jaar geleden

Thank you for your feedback, Tawanda! We appreciate your kind words. The fact that our software is very affordable compared to most of our competitors is sometimes the factor that makes users think if we offer good quality service, but as you can see it is not the case. Our mission is to make everyday work easier for both big and small companies. With the functionality and customization possibilities we offer, that is possible. We hope that we can work with you for many years to come!

Maciej
Owner / Founder in Polen
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Long term user

5,0 2 jaar geleden

Pluspunten:

Software is well known by all our team members, it helped us to develop our structure from 5 vehicles in 2016 to 27 in 2020 and number are still growing. All team of programists on GsmTask side is very responsive and clearly they can address every issue straight away. They are also very keen on taking sugestions of how to make the software more user friendly...

Minpunten:

There is very little downsides, the only thing I can mention is that sometimes the app freezes on the phone and must be reinstalled.

Reactie GSMtasks

2 jaar geleden

Hello, Maciey. Thank you for your feedback! We appreciate your kind words and hope we can keep working with you and your team for many years to come. It has been a pleasure! We are constantly working on our app as well and try to avoid any mishaps that may occur. All the best to your company!

Geverifieerde reviewer
E-commerce manager in Zweden
Geverifieerde LinkedIn-gebruiker
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Super easy and convenient

5,0 2 jaar geleden

Opmerkingen: Support is great, integrations team are very easy to work with and the software overall is very robust.

Pluspunten:

It's super easy to use from adding tasks to complete them as a driver. With this tool we give our customers complete transparency where they can follow the delivery from our warehouse to the delivery address.

Minpunten:

You cannot brand it as you like unfortunately.

Reactie GSMtasks

2 jaar geleden

Thank you for your feedback! We are happy to hear that you are satisfied with our software and work hard every day to bring even more improvements to our customers :) Regarding your concern about branding the software - we would like to hear more about what your specific needs are. Right now, we offer customization on push-notifications (email/SMS logos and colors), etc.

Shamsuddeen
Owner in Verenigde Arabische Emiraten
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Fleet Management, Drivers Route, Courier Driver Management

5,0 vorig jaar

Opmerkingen: We had multiple shipments, no routing device, we did manually, we routed manually, we started using GSM, and all changed to drag and drop, much convinient

Pluspunten:

It has all the features for drivers, From task to deliver to the door step, creating new task, input of destination, accuracy of optimization, location display, drivers activating tasks, routing, mapping. the best It squizes a ten hour job to 3.5 hours. Drivers, choose it, i myself googled many apps, the most convienient and the easy i found is GSMtasks, worth it, go for it.

Minpunten:

As for improvement, need to have whats app icon near the contact, so we have option to contact by number or contact by whats app

Reactie GSMtasks

vorig jaar

Dear customer! Thank you very much for taking the time to give us positive feedback! We are very happy to hear that you are satisfied with our product and that you have found it helpful in your everyday work. We are constantly working on making the software as user-friendly and convenient as possible and user feedback is just the thing we need to keep up with the good work. We wish you all the best and hope we can work with your company for many years to come!

Christian
owner in Denemarken
Levensmiddelen- en drankenindustrie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Okay program

5,0 2 jaar geleden

Pluspunten:

Easy to use for every one, sms notifications and email notification is very nice.

Minpunten:

The price for integations to shopify is high.

Reactie GSMtasks

2 jaar geleden

Hello, Christian. Thank you very much for your kind words and feedback! We are happy to hear that you are enjoying GSMtasks and find it helpful. Integrations with different platforms need quite a lot of work from our end as well, hence the price can be a bit higher. We are happy to hear that you are satisfied with our work and hope to work with you for many years to come :)

Muhammad
Muhammad
Network Engineer in Pakistan
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 10.000+ werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Route Optimizations App

4,0 vorig jaar

Pluspunten:

It is a simple and real-time task management app that is like most. Brings about the ideal result. Magnificent course streamlining capacity and simple intuitive assignment the executive's framework.

Minpunten:

its have manny issue its many time crash and not working many vendors like huawei and oppo phones. Many time its not get GPS locations. the second problem is it's a bit slow.

Reactie GSMtasks

vorig jaar

Thank you for your review, Muhammad. We really appreciate you taking the time to give us some positive feedback and also point out where we can improve. We will take your feedback into consideration and give our best to always provide you with the best service.

SCOTT
CEO in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Awesome delivery mapping/tracking

4,0 2 jaar geleden

Opmerkingen: It has made my delivery routes much more efficient. I love that we can attach pictures at the time of delivery completion to provide transparency and protection against customer complaints.

Pluspunten:

It's simple and easy to use once you get over the learning curve

Minpunten:

It doesn't integrate with our current POS system without investing lots of $ and getting the POS developer on board to link them, which I have not been able to accomplish.

Reactie GSMtasks

2 jaar geleden

Hello, Scott. Thank you very much for your positive feedback! We are happy to hear that you are satisfied with GSMtasks. We try to offer our customers a simple yet very functional solution to make their everyday work easier. We hope we can work together for many years to come! :)

Natasa
Logistic manager in Hongarije
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

GSM task user

4,0 2 jaar geleden

Opmerkingen: Flexibily.
Simple

Pluspunten:

Optimization Simple. Speed. Import and export funkcion.

Minpunten:

I can't delete a task. Only separately.

Reactie GSMtasks

2 jaar geleden

Hello, Natasa. Thank you for your feedback! We are happy to hear that you are satisfied with GSMtasks. Regarding your comment about deleting multiple tasks at a time. Actually, it can be done and it's very easy! Simply hold down Ctrl on your keyboard and click on the tasks you wish to delete. Choose Change state from the drop-down menu and then choose Cancel. This will delete all the selected tasks :) All the best!

Marcin
Transport of fine art in Polen
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

We use GSM Task since over 2 years and we are not able to work without it now :)

5,0 2 jaar geleden

Opmerkingen: All perfect

Pluspunten:

The software is great, maybe I will change some features but anyway all good.

Minpunten:

That it is based on google maps, and I am able to check how many km my driver has to the point where he goes etc.

Reactie GSMtasks

2 jaar geleden

Thank you for your feedback, Marcin! We are happy to hear that you are happy with our service and hope we can work with your company for many years to come! If you need any help in changing the features to suit your needs better, just let us know! We appreciate your support!

Botond
menager in Nederland
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

very good and easy to use

5,0 2 jaar geleden

Pluspunten:

all of the system is very good, easy to use, all of us like it

Minpunten:

sometimes map is not available, sometimes the address runing themselves

Reactie GSMtasks

2 jaar geleden

Thank you for your support, Botond! We appreciate your support. We work hard every day to resolve any issues that may occur. If you need any help with the data mapping (incl. addresses) just let us know. We are always happy to help our customers. Thank you for your loyalty!

Karsten
Owner in Duitsland
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

great software

5,0 2 jaar geleden

Opmerkingen: great stuff

Pluspunten:

easy to use, very good value for the price

Minpunten:

nothing, all fine, I have no complains about the software

Reactie GSMtasks

2 jaar geleden

Hello, Karsten. Thank you for the feedback and for your kind words! We are very happy to hear that you are fully satisfied with our product and try to keep up with the good work :) We at GSMtasks hope that we can continue working with you for many years to come!

Shayer
CEO in Zweden
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Fast setup, Easy to use, Cheap

4,0 2 jaar geleden

Opmerkingen: I would recommend this software to small businesses that do not need to customize that much.

Pluspunten:

Once its all set up, this software is easy to use. We have employees that needed minimal onboarding to start using the system

Minpunten:

features are limited. Advanced customization is not as clear or easy to implement.

Reactie GSMtasks

2 jaar geleden

Thank you for your review and support, Shayer! It has been a pleasure working with your company. We are taking into consideration all the feedback from our users and try to offer more functions as we develop. Your feedback is important to us!

Frans
Client Liaison in Zuid-Afrika
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Making Business Life Easier

4,0 6 maanden geleden

Opmerkingen: It is easy to get your work together when you have to send the workers out to work.

Pluspunten:

I can easily see what I need to look for and where to ask the questions. I got help from the team quickly when I asked questions

Minpunten:

IT is new and I have to figure out how things work. I also have to overcome all negativity from other users.

Reactie GSMtasks

6 maanden geleden

Hi, Frans! We are really happy to see that you have chosen GSMtasks as your partner and hope the software will help you achieve your business goals quickly. Hope our partnership will last for a long time!

Horia
Estland
Facilitaire diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy to use!

5,0 6 jaar geleden

Opmerkingen: Whereas everyone else insisted on having 10000 features that didn't work, GSM tasks made sure to include only useful features, ensuring that everything runs smooth. We've been a paying customer for almost 3 months now and everything's been great so far. Their customer service is also spotless. Thanks!

Reactie GSMtasks

6 jaar geleden

Thank you very much for good review !

Chris
Partner in Griekenland
Levensmiddelen- en drankenindustrie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great all around platform with an excellent team behind it

5,0 vorig jaar

Opmerkingen: Fantastic

Pluspunten:

- Easy learning curve - Very good routing and scheduling capabilities - Fantastic support - Value for cost is excellent - Many customisations - Excellent onboarding & training - Extremely competitive features compared to other 3x priced platform

Minpunten:

- Minor bugs but they are being resolved one by one

Reactie GSMtasks

vorig jaar

Thank you for your positive feedback, Chris. We are happy to hear that you are satisfied with GSMtasks and hope we can work together for many years to come!

Janos
menager in Hongarije
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

very good application

5,0 2 jaar geleden

Pluspunten:

very easy to use, very usefull to organize our life, drivers like too

Minpunten:

sometimes the addresses changing themselves, these are going with mix

Reactie GSMtasks

2 jaar geleden

Thank you very much for your review, Janos! We appreciate your support. We are aware of the data mapping problems that sometimes occur with addresses and work hard every day to resolve any issues. All the best to you and your company and we hope we can keep working together for many years to come!

Toomas
Logistics Manager in Estland
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Co-operation with GSMtasks has been just GREAT!

5,0 6 jaar geleden

Opmerkingen: We started with GSMtasks just at the right time as we were looking for technician management solutions. GSMtasks was a ready solution to be used and was customized according to our needs.

Reactie GSMtasks

2 jaar geleden

Thank you for your feedback, Toomas! We try to offer our customers the best quality software and we are happy to hear that you enjoy GSMtasks.

Willem
Zuid-Afrika
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Best by far so far....

5,0 6 jaar geleden

Opmerkingen: Stands out from the rest! I have subscribed to 30 demos already, and only 1 completes the Job like GSM tasks.

Reactie GSMtasks

6 jaar geleden

Thank you !