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Over Mentionlytics

Volledige web- en sociale media-monitoringoplossing om verwijzingen naar je merk te beheren.

Meer informatie over Mentionlytics

Pluspunten:

A software that is very user friendly and comprehensive.

Minpunten:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant.

Beoordelingen van Mentionlytics

Gemiddelde score

Gebruiksgemak
4,7
Klantenservice
4,9
Functies
4,7
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

9,1/ 10

Mentionlytics heeft een totaalscore van 4,7 van 5 sterren op basis van 38 gebruikersreviews op Capterra.

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Reviews filteren (38)

Duccio
Duccio
business partner in Italië
Geverifieerde LinkedIn-gebruiker
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Must have top quality multifunctional software at a competitive price

4,0 2 jaar geleden

Opmerkingen: Very satisfied

Pluspunten:

FunctionsOne stop entry to a lot of possibiliitiesCompetitive priceGood quality real time support

Minpunten:

Sometime slowWe do not have custom reports features but it's probably necessarySometimes it doesn't update datas

Reactie Mentionlytics

2 jaar geleden

Thank you for sharing your experience with us! If you are interested in our custom reports please contact us to discuss this further.

Melis
Global Brand Manager in Turkije
Afdrukken en drukwerk, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Tracking share of voice by using Mentionlytics

5,0 7 maanden geleden

Opmerkingen: We truly recognize the importance of tracking online brand performance to create successful data-driven strategies in multi-regional markets.
With Mentionlytics Share of Voice insights, we can demonstrably prove the effectiveness of our marketing activities to leadership, ensuring continued support and resources. Also, this data-centric approach helps us stay focused on outperforming competitors in every region.

Pluspunten:

-Social listening across all social channels -Performance by country/channel/keyword -Measuring share of voice against competitors -Analyzing industrial trends

Minpunten:

-Irrelevant matches and needed optimization -Few missing platforms like Line (Japan), WeChat (China), but they're in progress.

Geeti
Doctoral student in India
Managementconsulting, 501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Mentionlytics is a great way to monitor web and social media presence.

3,0 2 jaar geleden

Opmerkingen: Mentionlytics is an effective tool to monitor mentions and engagement across multiple sources. It provides insights in one place and is very easy to use. However, the lack of sentiment analysis and hashtag tracking features is a limitation.

Pluspunten:

I liked the fact that it provides insights from multiple online sources in one place, which helps in understanding the bigger picture and getting an overall view of the conversations. It is also very easy to use, which makes it ideal for both beginners and advanced users. Furthermore, the real-time analytics feature is quite impressive as it provides up-to-date insights about the conversations.

Minpunten:

I wasn’t very impressed by the lack of features such as sentiment analysis and hashtag tracking. These features are quite important for understanding the sentiment of the conversations and analysing the effectiveness of campaigns using hashtags.

Reactie Mentionlytics

2 jaar geleden

Thank you for taking the time to share your experience with us. I would like to let you know that the platform supports sentiment analysis (in every language!) and it is available in trial accounts and of course in every subscription plan. Sentiment analysis is one of the primary features of the platform. Furthermore, a keyword you can enter into the platform can be anything, a brand's name, a product, a competitor's name/product, a public figure's name, a hashtag, a topic, etc. We'd be happy to contact us and show you how to enter a hashtag as a keyword and how to view your sentiment analysis.

Konstantinos
Data Scientist in Griekenland
Chemicaliën, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The brand reputation management tool that you should rely on

5,0 vorig jaar

Pluspunten:

Mentionlytics has been a game-changer for our data analysis efforts in my company over the last two years. Its comprehensive social media coverage, real-time monitoring, and advanced sentiment analysis have empowered us to stay ahead in our industry by monitoring our brand's reputation, tracking market trends, and responding promptly to customer feedback. The competitive benchmarking, customizable reporting, and user-friendly interface make Mentionlytics an exceptional tool. The outstanding customer support provided by their team has been a standout feature, ensuring a seamless experience. Mentionlytics is undeniably a must-have for organizations seeking to harness the power of social media analytics to gain deeper insights and maintain a positive brand image. Highly recommended!

Minpunten:

As a new platform with a wealth of data and features, it did take us some time to become fully familiar with all its capabilities. However, it's worth mentioning that Mentionlytics' customer support was instrumental during this process.

Kavon
Assistant Manager in Jamaica
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

10/10 the best app ever!

5,0 2 jaar geleden

Opmerkingen: Mentionlytics is literally the best at tracking and monitoring social media which helps with users to gain information about a brand and automatically track mentions.

Pluspunten:

It a very cheap app that helps track and monitors your social media an easy to use.It's Very easy to navigate this tool witch is amazing.

Minpunten:

Its a well integrated app that ..it has some quirks but thats irrelevant.it amazing.

Andrea
Business Developer in Duitsland
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Our go-to tool for clients monitoring

5,0 2 jaar geleden

Opmerkingen: We chose Mentionlytics over 2 years ago and keep renewing because of their outstanding customer service, besides the great value of the platform and service it helps us provide to our clients.

Pluspunten:

Customer service above all. They are always a call away, literally and they will bend over backwards to help. The platform: comprehensive, easy to use, visually effective, great reporting and summary

Minpunten:

We always run out of mentions and the mentions sometimes are repeated, not relevant.

Reactie Mentionlytics

2 jaar geleden

Thank you so much for your kind words!

Despina
Despina
Project Manager in Griekenland
Geverifieerde LinkedIn-gebruiker
Research, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Very helpfull

5,0 5 jaar geleden

Opmerkingen: We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

Pluspunten:

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy. We are able to check all of the mentions right away and get a clear perspective of our exploitation efforts. Boolean search works wonders and the alerts and reports are a major plus.

Minpunten:

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

Reactie Mentionlytics

2 jaar geleden

Thank you so much for taking the time to provide feedback!

Naya
Naya
Co-Founder in Griekenland
Geverifieerde LinkedIn-gebruiker
Levensmiddelen- en drankenindustrie, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Valuable insights & great capabilities

5,0 5 jaar geleden

Pluspunten:

Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.

Minpunten:

Only that the mobile app doesn’t provide the same capabilities as the desktop application. E.g. I couldn’t add a new keyword from my mobile app, I had to open it in a browser.

Reactie Mentionlytics

2 jaar geleden

Thank you for sharing your experience with us! Our mobile app was recently updated and you may now add new keywords from it!

Aretousa
Aretousa
Shop Owner in Griekenland
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Nice and easy to use!

5,0 7 jaar geleden

Pluspunten:

The platform has a nice user-friendly design and is informative at the same time. Contains loads of info from different sources, so you get the whole picture at once. Since I made a small research before choosing mentionlytics, I `d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages.

Minpunten:

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant. It gave us some hard time, but with their help we managed to optimize it for my needs after all.

Reactie Mentionlytics

2 jaar geleden

Thank you for your kind words!

Michalis
Michalis
Marketing Manager in Griekenland
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 1.001-5.000 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Mentionlytics

5,0 5 jaar geleden

Pluspunten:

Very useful tool for everyday tracking of your company s mentions in social media.

Minpunten:

There is always room for improvement, but right now I cannot think of sth,

Reactie Mentionlytics

2 jaar geleden

Thanks so much for sharing your experience with us. We hope to see you again soon!

Ivette
Publicista in Spanje
Omroepen, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Entérate de lo que dicen sobre tu marca

4,0 2 jaar geleden

Pluspunten:

Tiene algunas ventajas sobre sus competidores, por ejemplo, la sencillez desde el principio y la facilidad para empezar con todo, las funciones IA que etiquetan como positivo, neutro o negativo cada comentario o mención funciona muy bien, también la IA reconoce patrones sobre las menciones y te da consejos para aprovecharlos. Además puedes crear reglas de automatización para etiquetado y demás, lo cual ayuda mucho en el monitoreo de RRSS.

Minpunten:

Es bastante caro, ya que si quieres actualizaciones constantes (que es lo deseable) debes tener uno de los planes más caros, lo cual sube mucho el precio (4 veces el paquete básico).

Daniel
Marketing Director in Mexico
Telecommunicatie, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Tool to Measure the Brand Social News and Mentions

4,0 2 jaar geleden

Opmerkingen: Provides the team with a good scope of mentions for the brand and the most important competitors, and summarizes the activity beyond social media in a useful manner

Pluspunten:

It's very easy to use and provides a good summary of mentions for the brand and keywords

Minpunten:

Sometimes retrieves mentions that are old, and/or not relevant

Reactie Mentionlytics

2 jaar geleden

Thanks for taking the time to review us! We appreciate it!

Fotini
Market Research Manager in Griekenland
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Mentionlytics: Definitely Worth Considering

4,0 2 jaar geleden

Opmerkingen: The tool provides a user-friendly interface that is easy to navigate, making it simple to set up and start monitoring social media activity. The Mentionlytics team is knowledgeable, responsive, and always willing to help. If you're looking for a tool to help you monitor your brand reputation and engage with your audience on social media, Mentionlytics is definitely worth considering.

Pluspunten:

Ease of set-up and deployment. Great customer service.

Minpunten:

The user interface is visually cluttered.

Reactie Mentionlytics

2 jaar geleden

Thank you for taking the time to share with us your experience!

Katie
marketer in Zuid-Korea
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Good, but need improvement

4,0 2 jaar geleden

Opmerkingen: Need effort to set to collect accuate data. Quick response and assistance help.

Pluspunten:

To see the collected mentions and customer service is quick and careful

Minpunten:

Data collection that is not costomuzed. I would like to designate the priority of the category we collect

Reactie Mentionlytics

2 jaar geleden

Thank you for sharing your experience with us. Depending on the keyword/s, further optimization may be necessary. For this reason, our customer support is there to help you and advise you on how to enter the right keyword/s, since every platform out there has its own unique way to function.

Andres
Project Coordinator in Mexico
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Wish I could filter the mentions by hour

4,0 2 jaar geleden

Opmerkingen: Pretty good. It's an easy-to-use tool to analyze data for social media.

Pluspunten:

It's simple and easy to use for social media monitoring.

Minpunten:

Wish I could filter the mentions by hour so when doing monitoring reports, mentions don't overlap in two different reportsd.

Reactie Mentionlytics

2 jaar geleden

Thank you for taking the time to share your experience with us, we really appreciate it. You can use labels or tags to download daily reports and avoid having the same mentions in different reports. Please contact us and we'd be happy to show you how you can avoid having the same mentions in more than 1 daily report!

Pierre
Managing Director in Duitsland
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Service

5,0 2 jaar geleden

Opmerkingen: The communication with the customer support is exemplary!

Pluspunten:

The software is easy to use. Product features are quickly implemented. If you want to reach out to a client's help it is outstanding! Great Support! Excellent features!

Minpunten:

There is nothing I can complain about - and if there were, I'm sure they would fix it if I ask for it!

Reactie Mentionlytics

2 jaar geleden

Thank you so much for your kind words!

Jobst
Head of Content & Legal Market Startegy in VS
Rechtspraktijk, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Useful social listening tool

4,0 2 jaar geleden

Opmerkingen: Heading into year 2 and looking forward to expanding use.

Pluspunten:

Social listening and share of voice analysis are easily setup and utilized with Mentionlytics.

Minpunten:

There are too many add-ons and functionality tiers and limited flexibility in that regard.

Reactie Mentionlytics

2 jaar geleden

We're really grateful and appreciate you taking the time to share your rating with us.

Sebastian
Product Marketing Manager in Duitsland
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Comprehensive Social Media Monitoring Tool to stay up to date

4,0 2 jaar geleden

Opmerkingen: Money well spend!

Pluspunten:

Once set up, I get summaries of topics that are in interest for me. That gives me the opportunity to find out things that could have been missed.

Minpunten:

Sometimes it gets a little too colorful.

Reactie Mentionlytics

2 jaar geleden

Thank you so much for taking the time to leave us feedback.

Osvaldo
Gerente in Mexico
Schoolleiding, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excelent service

5,0 2 jaar geleden

Pluspunten:

Cost, designe, friendly. The reports are very nice.

Minpunten:

Maybe the monitoring of Facebook and Instagram.

Reactie Mentionlytics

2 jaar geleden

Thank you for your kind words and for rating us! We understand that getting every mention out there is important for you but some channels have some restrictions that we (and every third party) must follow.

Daniel
Data Scientist in VS
Telecommunicatie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Social Monitoring

5,0 2 jaar geleden

Opmerkingen: Pretty good

Pluspunten:

This has helped us with social monitoring.

Minpunten:

Kind of slow and mention limits feel low.

Reactie Mentionlytics

2 jaar geleden

Thank you so much for rating us!

Johana
Sales consultant in Kenia
Online media, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Tool for social media marketers and influencers

5,0 4 jaar geleden

Opmerkingen: It's a good tool I can recommend to anyone running social media marketing company .

Pluspunten:

Actually if you are an influencer or social media marketer you will like this tool , I use this like dairy , I can't compare it with another tool , it is easy to use and for sure you don't require a lot of experience everything is direct and straightforward . This platform is even good for anyone with a startup company ,I am able to view all my social media analytic and I use this platform to check and monitor competitors performance.

Minpunten:

I don't have much to say about this tool except they should try to reduce cost it's slightly expensive .

Reactie Mentionlytics

2 jaar geleden

Thank you very much for sharing this with us! We really appreciate your kind words.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

An intelligence easy-to-use tool!

5,0 5 jaar geleden

Opmerkingen: With the features and social intelligence advisor, it's super easy for an organization to monitor and manage its online image efficiently.

Pluspunten:

Boolean operators, a social media publisher, and social intelligence advisor are features that allow us to have a trust-worthy and efficient social media monitoring.

Minpunten:

I don't have something that I dislike until now

Reactie Mentionlytics

2 jaar geleden

Thanks for sharing your rating with us and the community.

Stathis
Digital Media Specialist in Griekenland
Horeca, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Your Social Media ally

5,0 2 jaar geleden

Pluspunten:

Easy to use with many features that help analyze sentiment, reach and engagement.

Minpunten:

Sometimes it lags when you load too many mentions.

Reactie Mentionlytics

2 jaar geleden

Thank you for taking the time to rate us, we really appreciate it!

Irini
Designer in Griekenland
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Excellent reports!

5,0 5 jaar geleden

Opmerkingen: We use Mentionlytics in the marketing department and we are very pleased with the tool. It’s very easy to use, the support is excellent and they is nothing we are not able to perform with it. Also the feature that lets you label a mention and assign it to one of your team member is really helpful, totally works for us.

Pluspunten:

Within a simple dashboard everything is there.. mentions, hashtags, share of voice. All the important info that my colleagues and I are interested in, without losing a single mention. I really like the email alerts and the reports that are being delivered. They are well integrated and make our monitoring life easier.

Minpunten:

So far, so good! Everything work as they should.

Reactie Mentionlytics

2 jaar geleden

Thanks so much for sharing your experience with us!

Vangelis
Digital Marketing Specialist in Griekenland
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Mentionlytics Review

5,0 5 jaar geleden

Pluspunten:

It's very useful because you can get many insights for your brand just by putting your brand name.

Minpunten:

I haven't experienced any negative side yet. It's useful, easy to use, cheap and with great customer support.

Reactie Mentionlytics

2 jaar geleden

We are so grateful for your kind words!