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Over eTurns

Helpt distributeurs bij het automatiseren en optimaliseren van de herbevoorrading van voorraadruimten van klanten en de voorraad van vrachtwagens met behulp van telefoons, sensoren. 10x sneller.

Meer informatie over eTurns

Pluspunten:

Quick search feature are useful to identify and find products.

Minpunten:

It often crashes daily, so I would have to reset my data before I was able to complete a work order. It may be my internet access but that would be something to improve on bad service locations.

Beoordelingen van eTurns

Gemiddelde score

Gebruiksgemak
4,3
Klantenservice
4,7
Functies
4,3
Prijs-kwaliteitverhouding
4,5

Waarschijnlijkheid van aanbeveling

8,5/10

eTurns heeft een totaalscore van 4,4 van 5 sterren op basis van 64 gebruikersreviews op Capterra.

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Reviews filteren (64)

Carlos
Carlos
Director Of Technical Operations in VS
Geverifieerde LinkedIn-gebruiker
Facilitaire diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Fast, and easy

5,0 5 jaar geleden

Opmerkingen: Our company was using JD Edwards 9.1, and although this ERP did capture usage of materials, it was driven by only manual impute of consumables. With the addition of eTurns, our company was able to provide our 75 technicians with the ability to scan items in and out of our vehicles. This provided our purchasing team with real time, accurate consumption. Furthermore, this allowed us the ability to carry less items on the trucks and lowered our cost of goods carried in doing so. We reduced this average cost on truck from $20K, to $14K, while maintaining the same service levels to our customers. We also gained the ability for automate the managing of our ROP's, and ROQ's. The software managed our replenishment effectively to the point we were able to reduce out procurement staff from 8 reps to 3, moving them into other strategic roles. Our finance team also benefited from the real time reporting modules, allowing them a real time cost analysis of the consumed goods.

Pluspunten:

Light weight software, customizable, Very small learning curve, Great customer support, Detailed reporting

Minpunten:

Some modules are only available on the website, or PDA.

Reactie eTurns

5 jaar geleden

Dear Carlos, thank you for your review of TrackStock and how it helped Service America to vastly reduce its cost of service. Having you call out specifically our "Great customer support" is also gratifying as we strive very hard to provide this differentiation. With regard to some modules only being available on the web or the PDA, we made the strategic decision early last year to providing all modules on both Smartphones as these devices seem to be the predominant choice for users. We look forward to your continued input on our capabilities. Thank you. eTurns management

Joshua
Account Manager in VS
Fabricage van elektrische/elektronische producten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

ETurns Review

5,0 8 maanden geleden

Opmerkingen: I'm overseeing a lot of vendor managed inventory for our biggest customer so I place orders multipler times a week, I add inventory, manage the amount of inventory, etc. I also helped setup the entire system for our customer and it's been great.

Pluspunten:

Eturns makes my job incredibly easy. All facets of it are simple and easy to use. Easy to reorder material for the customer, easy to add new items, remove items, and it was easy to get it setup! And the customer is insanely happy with the results.

Minpunten:

Nothing that I can complain about. There are glitches every now and then but they always seem to get fixed in a timely manner.

Reactie eTurns

4 maanden geleden

Thanks Joshua, We really appreciate your 10/10 review! Take Care, Julie

James
Logistics Manager in VS
Bouw, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

eTurns Review

3,0 4 jaar geleden

Pluspunten:

The ability to track material in real time

Minpunten:

Overall the system is slow and lags a lot which can lead to rework

Jorge
Lab Assistant in VS
Nutsbedrijven, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Jorge Soto Eturns review

5,0 4 maanden geleden

Opmerkingen: We are able to manage inventory and solve issues with backorders.

Pluspunten:

The feature I like the most is scanning because it is fast and efficient.

Minpunten:

A feature that could be improved is simplicity in settings.

Reactie eTurns

4 maanden geleden

Thanks Jorge! We appreciate your 5-star review. Yes, we have designed eTurns to have very fast scanning of items for counts, orders, pulls, etc. so we are glad that is your experience. As for settings, we've designed them so that you can turn off capabilities for a more streamlined user experience. If you would like advice on how to simplify your settings please write us at [email protected] and we'd be glad to help. Thanks, Julie from eTurns

Renee
In Plant Store Coordinator in VS
Magazijnen/opslag, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Love the Eturns Trackstock App for Apple

4,0 4 jaar geleden

Pluspunten:

The Eturns Trackstock Apple App is what I use most regularly. I like the ease of use. If you are familiar with Apple IOS it is very user friendly. Icons and options available are very self explanatory within the app. Eturns online offers many different customizable options and customized reporting that has proven very beneficial for inventory management. Their support is very friendly and willing to help you every step of the way.

Minpunten:

With our extensively large inventory it can get bogged down when searching for particular items and this can make certain tasks take a lengthy amount of time. I have been told that Eturns will be making some adjustments to servers that should help the speed in the near future.

Cory
Global Project leader in VS
Logistiek en toeleveringsketen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

eTurns User Review

4,0 5 jaar geleden

Opmerkingen: eTurns has allowed the company to systematically standardize daily sales transactions. The automated EDI process has reduced the labor hours and transaction frequency that would normal be allocated to inventory management of programs. The reporting capabilities allow Gexpro Services to provide additional value adds to our customer by identifying trends and predicting future projects needs. eTurns has a plethora of features and solutions that Gexpro Services as an end user, has yet to fully maximize. My experience with the eTurns has been extremely positive.

Pluspunten:

Reporting capabilities Ability to manage customer owned inventory Label design feature Both the pull and order functions remove the internal manual entry process

Minpunten:

The inability to mitigate duplicate scanning across all functions (orders/pulls/requisitions/work orders)

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Duurzaamheid en milieu, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eturns usability

4,0 5 jaar geleden

Opmerkingen: We used eturns to maintain an offshore customers inventory with sight from both sides which worked flawlessly.

Pluspunten:

The software was relatively easy to use and provided a user friendly dash board.

Minpunten:

The system needs "updated" better looking interface would be great.

Reactie eTurns

5 jaar geleden

Thank you for your review and input. One of eTurns TrackStock strengths is its configurability without involving developers. As such, TrackStock has a broad array of features targeted to a wide audience. Configuring TrackStock by turning off certain modules, hiding columns of information on any of the transaction grids, using UDFs (User Defined Fields) to further define items and/or transactions to suit your needs, and displaying fewer rather than more transactions all are designed to allow TrackStock to adapt to you, the user, in the most responsive and modern way. We don't believe in "one-size-fits-all" like older applications. The great news is you believe TrackStock is easy to use and has a user friendly Dashboard. Thank you. eTurns management

Simranjit
Technical support in VS
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Inventory Control

5,0 5 maanden geleden

Opmerkingen: convenient

Pluspunten:

quick search feature are useful to identify and find products

Minpunten:

item sorting can be improved, items often repeat

Reactie eTurns

4 maanden geleden

Simranjit - Thank you for your review! Glad you like our search feature. As for item sorting, when items repeat that means that you have the same item in multiple locations. We do it this way so that if you run out of the item in one location you can go find it in another location rather than spend money to order more when you already have the item. If you have any questions about this feature please reach out to [email protected]. Thanks! Julie

Darren
Darren
Parts/Marketing Manager in VS
Geverifieerde LinkedIn-gebruiker
Groothandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great Product to Help with Vendor Managed Inventory

5,0 4 jaar geleden

Opmerkingen: I

Pluspunten:

I love the ability to keep track of inventory and see who is using what when.

Minpunten:

It is a little difficult to learn but once you understand it, it works great.

Reactie eTurns

4 jaar geleden

Hello, Darren. Thank you for you comments and review. Your input is very helpful for the improvement of TrackStock. If you have any suggestions on how to make it easier to learn, we would appreciate it. Thank you. Rock Rockwell: CEO

Brock
Customer Service Rep in VS
Fabricage van elektrische/elektronische producten, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eturns

4,0 2 maanden geleden Nieuw

Pluspunten:

The ease with which our scans upload to the platform

Minpunten:

The website itself isn't pretty. It could use a remodel

Zachary
Program Manager in VS
Luchtvaart(maatschappijen), 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

eTURNS

5,0 5 jaar geleden

Opmerkingen: Gives great visual and control of our warehouse

Pluspunten:

The capability to breakdown data into a granular level.

Minpunten:

Software is slow. takes a log time transitioning between pages

Reactie eTurns

5 jaar geleden

Dear Zach. We noticed this slowness too. It is partly driven by our growth. Consequently, we are implementing the following changes: 1) we are quadrupling the size of our database server on AWS, 2) we have switched to Windows SQL server 2017 Enterprise, which will also increase the security of your data, 3) we have moved all of the reporting workload to our Always-on database mirrored server, since all transactions have been instantaneously created there also, and finally 4) we have a Data Base Administrator continuously looking for the slower responding pages to improve response times. We appreciate your input. Please continually provide it on any topic either directly via email to us or through the Contact us page on our Web site. eTurns management

Tim
Assistant Branch Manager in VS
Detailhandel, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Personal Experience with Eturns

5,0 4 jaar geleden

Opmerkingen: We handle Vendor managed inventory for one of our largest customers. Eturns has allowed us to provide a service to our customer by stocking inventory at their facility and keeping track of it with Eturns. This service, with Eturns capabilities, allow us to stock and sell more product for this customer. It also makes it easy to bill them weekly for material used and facilitate replenishment of material in a timely manner.

Pluspunten:

We use mobile app to scan material weekly. I love the the system will use those counts to determine how much material has been used, what needs to be replenished, and the availability of reports for usage and frequency of orders.

Minpunten:

There is a ton of capability and it can be difficult at first to figure out the best ways to utilize Eturns for best results. Not the most intuitive, but once you learn what to use and how to navigate it is much easier to use day to day or week to week.

Reactie eTurns

4 jaar geleden

Hello, Tim. Thank you very much for your review and comments. They are very helpful. Do you have any suggestions to make it more intuitive or how to help new users "figure it out"? Would appreciate the input. Thanks. Rock Rockwell: CEO

Jimmy
Program Manager in VS
Geverifieerde LinkedIn-gebruiker
Logistiek en toeleveringsketen, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

eTurns

5,0 5 jaar geleden

Opmerkingen: The capacity this tool has opened up for me is immeasurable. What once was a tedious and manual process is now simple scan and send.

Pluspunten:

eTurns is a great tool to streamline our inventory management. It allows for simple and accurate replenishment, optimizing our customer service offering to our customers. It's versatility and customization capabilities accommodate our complex service offering.

Minpunten:

I've had no negative experiences. When we wanted it to do something it didn't have functionality for, the technical team re-engineered it from the back end to suffice our needs.

Reactie eTurns

5 jaar geleden

Dear Jimmy, thank you very much for your review of our software and how it has improved your customer service offering to your customers. Versatility and customization are very nice complements to what we have designed, all with the focus on helping you create a moat around your customers to prevent your competition from taking your business. Your additional complement on how we were responsive in providing a re-engineered solution to your needs, when our original product did not provide what was required, was another fantastic complement. Thank you. very much eTurns management

Steven
AIMS Solutions in VS
Fabricage van elektrische/elektronische producten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Product Management Program

5,0 4 jaar geleden

Opmerkingen: Eturns has always been very responsive and helpful in answering any questions about the software

Pluspunten:

Easy to use, very detail oriented, CUSTOMIZABLE is a big plus!!!

Minpunten:

Mobile App could use a few updates, but web platform is solid

Reactie eTurns

4 jaar geleden

Hello, Steven. Thank you for your comments and review. We constantly strive to deliver the industry leader in functionality and ease-of-use. Industry leading customer support is also a hallmark. The mobile app is constantly being updated, roughly once a month. If there are some specific features you would like in the mobile app, please let us know. Thank you. Rock Rockwell: CEO

MARTIN
ACCOUNT REP in VS
Fabricage van elektrische/elektronische producten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

E Turns Success

5,0 4 jaar geleden

Pluspunten:

The Software is very accurate and responsive. It has made a significant difference in our business.

Minpunten:

The reports could be more user friendly

Reactie eTurns

4 jaar geleden

Dear Martin: Thank you for your review and comments. Accuracy and responsiveness are 2 key metrics we constantly monitor and work to improve. User friendly reports are also important. To that point, we have just completed our second certification of SOC II type 2 compliance for security and availability. Thank you for being a customer. Rock Rockwell: CEO

Jason
Feild Operations Manager in VS
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review

5,0 vorig jaar

Opmerkingen: In the past, I spent at least two
hours a day personally counting
materials for the next day's jobs.
With eTurns it only takes me 5
minutes every two weeks -- it
gives me data on usage, quantity
on hand, min/max levels and
much more.

Pluspunten:

The eTurns interface is self- explanatory in terms of the layout -- I like the ease of use after setup.

Minpunten:

Has a wide range of uses, and can confuse someone.

Scott
President in VS
Bouw, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

eTurns is a good program and professionally supported.

5,0 6 jaar geleden

Opmerkingen: A tool that did our job. A job that brought good value to our customers.

Pluspunten:

It works. The team is great when we needed modification or technical assistance. Allows at a reasonable price abilities that hard to find.

Minpunten:

We only needed a few of the extensive choice of functions. Added some overhead that is just in the way.

Reactie eTurns

5 jaar geleden

Dear Scott, thank you for your review and thank you for pointing out some of the specific features that benefited Wolf Creek. Combined with complementing our great team and a product at a reasonable price, we are glad that we can provide this kind of value add solution to distributors like you. Thank you. eTurns management

Jeremy
Regional Manager in VS
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Professional, quick response and Ron was always available to guide through process getting started

4,0 6 jaar geleden

Opmerkingen: Nefco is just starting to commercialize the product but this software should increase our business and keep our competition out through inventory management.

Pluspunten:

The ability to bill material against multiple jobs thorugh use of work orders The scan feature and bar code functions are premier and easy to setup. The platform is customizable to any user level and the ability to take out unneeded information is key

Minpunten:

I wish a master control could be used to set the views (gears - options ) for views. When building many users to a stockroom, it takes a good amount of time to individually go in and customize views.

Reactie eTurns

5 jaar geleden

Dear Jeremy, thank you very much for your review and specific comment about how "premier" our "scan feature" is and how easy it is to setup. That is music to our ears as developers of inventory management at the Point-of-Use. Your follow-on comment about how beneficial it would be to have a template to use to add new customers and users with a given set of permissions and page views as you grow is a spot on request. We are currently in development of that very capability as we believe it will be widely acclaimed and used. Thank you for your support. eTurns management

Ryan
Site Lead in VS
Defensie en ruimtevaart, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great product...great company

4,0 4 jaar geleden

Opmerkingen: Overall I wish I had this application for the previous warehouse I was in. The company is always looking for ways to innovate and make better an already solid and easy to use tool for my business.

Pluspunten:

Being able to easily use it on my mobile device.

Minpunten:

There is an occasional overlapping of text after scanning a barcode.

Reactie eTurns

4 jaar geleden

Dear Ryan: thank you for your review and comments. They are appreciated and drive us to continuously improve TrackStock's capabilities. We are glad your company uses it to innovate. Hopefully, there is a goodly bit of productivity that comes along for the ride. Thank you. Rock Rockwell: CEO

Sheila
Program Manager in VS
Halfgeleiders, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

E-Turns review

4,0 5 jaar geleden

Opmerkingen: Overall has been good.

Pluspunten:

orders can be loaded into the system and approved automatically so it is ready to go in our ERP system

Minpunten:

the uploading of new parts took a while. and it was not always friendly. I feel like the format changes every time I need to upload mass number of parts.

Reactie eTurns

5 jaar geleden

Dear Sheila: Thank you for your review. We really appreciate it. Uploading thousands of items at a time can take some time as the system must make sure it sets up each item correctly which can also trigger other transactions, making your inventory management responsibility easier and more productive. Possibly one of the reasons you believe the format changes too frequently is because we were changing it to accommodate more and more automated functionality during any of your company's massive item imports. We would enjoy and appreciate hearing if your more recent imports are now both more smooth and quicker if you would respond at your convenience to our Contact us Page on our web site. Thank you. eTurns management

Kayla
Counter Warehouse in VS
Fabricage van elektrische/elektronische producten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

daily user

4,0 4 jaar geleden

Pluspunten:

It is accurate and can help any company reach all inventory goals, big or small. It is also very functional from your mobile device and computer.

Minpunten:

It often crashes daily, so I would have to reset my data before I was able to complete a work order. It may be my internet access but that would be something to improve on bad service locations.

Reactie eTurns

4 jaar geleden

Dear Kayla: Thank you for your review and comments. "Big and small" is exactly how i would describe our customers' customers. I have asked several people to contact you directly to discuss your "crashes" comment. We think it is related to your Wi-Fi network, but want to make sure. Please let me know the reliability has improved? Thanks. Rock Rockwell: CEO

Armando
Inventory/Purchasing Manager in VS
Consumentenelektronica, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Ease of use and great support team!

5,0 6 jaar geleden

Opmerkingen: Time saving project tracking and expenses, tools tracking

Pluspunten:

Serial number tracking abilities, flexibility on modules and customization on fields. Customer support is amazing.

Reactie eTurns

5 jaar geleden

Dear Armando. Thank you very much for your review of eTurns TrackStock, our solution, and our customer support. It is one thing to have a great product, but any great product must be accompanied by fabulous customer support. The fact that you took the time to highlight eTurns customer support is very meaningful to all of us here at eTurns. With great customer support, the product can have some issues that, working together, can be solved. This is clearly how you feel about the One Button and eTurns relationship. We greatly appreciate it. Thank you. eTurns management

Ryan
Site Lead in VS
Lucht- en ruimtevaart, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Wish i had eTurns sooner

4,0 5 jaar geleden

Pluspunten:

Ease of use and the ability to use my mobile device.

Minpunten:

I don't have a con to list here. The software delivers.

Reactie eTurns

5 jaar geleden

Dear Ryan, thank you very much for your input and review of TrackStock. Hearing from you that it is easy to use and that you do not have a con to list is, frankly, music to our ears. That is our design point and we delivered for you. Please do not hesitate to contact us using the Contact us form on our website if you determine you could benefit from adding an enhancement to the solution. eTurns management

William
Material Manager in VS
Fabricage van elektrische/elektronische producten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eturns Review

5,0 11 maanden geleden

Opmerkingen: Keeping track of materials and not buying more materials than needed.

Pluspunten:

I like the ease of access and the mobile app. Also does a Great job of tracking On hand quantities.

Minpunten:

I think the counts are a little bit hard to understand.

Ignacio
Project Coordinator in
Logistiek en toeleveringsketen
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

eTurns meets our needs as a customer

4,5 8 jaar geleden

Pluspunten:

Anixter is a distributor of advanced cabling and we've used eTurns/3 remote stockroom inventory software for over 15 years to help us manage the consigned inventories at our customer accounts. eTurns provides us with a solution that allows us to invoice on consumption, replenish as necessary and use one set of books to reconcile inventory. We are excited to move to eTurns/4 which is a browser-based solution. it is geared to our needs and that's another plus.

Minpunten:

We wish they couldn't sell it to our competitors because it ends up being a good differentiator for us in sales engagements. Due to reasons beyond my control, this used to be the case prior to me joining the team