The Asset Guardian (TAG) reviews

Over The Asset Guardian (TAG)

TAG heeft een bewezen 15-jarige staat van dienst voor het beheer en onderhoud van bedrijfsmiddelen, met duizenden tevreden klanten wereldwijd. Boek een demo.

Meer informatie over The Asset Guardian (TAG)

Pluspunten:

It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system.

Minpunten:

Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one).

Beoordelingen van The Asset Guardian (TAG)

Gemiddelde score

Gebruiksgemak
4,2
Klantenservice
4,7
Functies
4,4
Waar voor je geld
4,1

Waarschijnlijkheid van aanbeveling

8,8/10

The Asset Guardian (TAG) heeft een totaalscore van 4,5 van 5 sterren op basis van 10 gebruikersreviews op Capterra.

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Reviews filteren (10)

Rami
Solutions Architect / Senior Consultant in VK
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Above & Beyond - Tool to Cut Down Unnecessary Costs resulting from Reactive Maintenance!

5,0 2 jaar geleden

Opmerkingen: OEM partner highly professional, highly supportive and responsive, and easy to work with.

Pluspunten:

Date meter policy and Preventive Maintenance features, as they bring along massive cost savings on reactive maintenance, which could be sometimes outrageously expensive to deal with. Highly modular, intuitive and easy to use software. Sets a standard for industry best-practises, as it streamlines and simplifies maintenance procedures and operations to a great extent, increasing insight levels, control and productivity. Provides clear, all-encompassing view of equipment hierarchy, especially for large plants that use a massive number of equipment/parts/etc...

Minpunten:

Could benefit from some integration with the standard Fixed Assets module. Could use a slightly better integration with standard item consumption within TAG work order processing. Some features still desired for outsourced maintenance, where third party companies are contracted to provide equipment replacement/repair.

Jared
Sr Applications Administrator in VS
Chemicaliën, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Solid product with very knowledgeable support staff

4,0 2 jaar geleden

Pluspunten:

NAV integration Web and client software interfaces Ability to add related requirements to WOs for warehouse to process

Minpunten:

Lacks some desired reporting/KPIs Inability to create more than one PWO for recurring tasks (must complete first one to generate the next one)

Shawn
Manufacturing Engineer in VS
Plastics en kunststoffen, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

My View of TAG

4,0 2 jaar geleden

Opmerkingen: TAG has given Garner Industries a great way to track the activates of our Maintenance Department and to schedule out our technicians time throughout the day. TAG is also a common place for our technicians to document equipment problems, conditions and any preventive maintenance performed for all to see.

Pluspunten:

TAG is a very useful way to track all maintenance activities on equipment/assets. From the way it keeps track of any up-coming machine maintenance, producing work orders or to tracking past maintenance activities/machine break downs.

Minpunten:

TAG is not as easy to use as some other CMMS software....there is a learning curve to TAG, especially if a new user has never used NAV before.

DON
CFO in VS
Fabricage van elektrische/elektronische producten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

TAG Maintenance software

5,0 2 jaar geleden

Opmerkingen: The process to get the system loaded and the training were outstanding. The biggest benefit to our team was that the training was conducted by someone with extensive knowledge of how to use the software and not just a software expert. This was invaluable as this is a new concept for us and enabled us to better think about how to setup and use the software based on practical user experience.

Pluspunten:

The software provided us with an effective means of organizing and managing our equipment maintenance. It integrates well with our core ERP system (Microsoft Dynamics NAV 2017) and that was a critical interface in our selection of a CMMS system.

Minpunten:

I'm not a user, but I haven't heard user complaints - so nothing specific that I can point out.

Julia
Process Improvement Supervisor in Canada
Papier- en bosbouwproducten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

TAG product and support is awesome!!!

5,0 2 jaar geleden

Opmerkingen: We now have a successful work order process. The maintenance folk are using this daily. Support when needed was always available throughout the whole process

Pluspunten:

We love how easy it is to use and we had buy in from all of our end users because of how easy and quick it is to get what you. Red from the program.

Minpunten:

You have to do a little leg work to have it set up the way you want it. But put the time in at the beginning and it will be easy once you go live.

Tim
President in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Maintenance as a service game changer

4,0 2 jaar geleden

Pluspunten:

Having prior knowledge if the ERP software arena and how strong Microsoft was with NAV/BC the seamless addition of TAG for CMMS as a service was perfect.

Minpunten:

It may be more process related as we change our offerings. We offer testing and maintenance and our testing of equipment may not convert to a maintenance customer. We are still determining the optimal setup and data management process.

JIM
Maintenance Supervisor in Canada
Milieudiensten, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Comments for Review TAG Your It

4,0 2 jaar geleden

Opmerkingen: An improvement over-all from our last CMMS

Pluspunten:

Very customizable. I see the potential for tracking asset/equipment in a multiple responses. just need some tweeking. I am already testing this now in Live.

Minpunten:

TEMP/DMP Module. managing the order of work procedures. SUCKS VERY BAD. There just needs some tweeking on this and you would gave a great product. This area is friendly. I owuld bet that a maintennce person is not involved much here!!

Dean
Plant Manager in VS
Chemicaliën, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great product, excellent support

4,0 2 jaar geleden

Opmerkingen: Great! Great team to work with.

Pluspunten:

Integrates well with Navision and has met our needs well.

Minpunten:

I'd like to see more variety of reports available.

Émilie
Canada
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Perfect integration with Microsoft Dynamic NAV

5,0 7 jaar geleden

Opmerkingen: Pros : TAG is perfectly embedded in Microsoft Dynamic NAV ERP. Seamless integration. Easy to use. We are a TAG partner since 2013.

Reactie VeroSoft Design

7 jaar geleden

Thank you

Harold
Sales in Canada
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

Very usefull

5,0 6 jaar geleden

Opmerkingen: Very complete solution

Reactie VeroSoft Design

6 jaar geleden

Great! Thanks!