CrelioHealth For Diagnostics reviews

LiveHealth review

Opmerkingen: Good

Pluspunten:

Ease of use, wider functionality, updates frequently

Minpunten:

Everything is good, few minor issues they keep on resolving

Experience with LiveHealth

Opmerkingen: When I came in our organisation, I observed our old software i.e MyLab was a offline software and not a cloud base so, i was getting Tired to take weekly backup from software. I requested to our Director to change software and think for online and cloud base software. I searched many softwares on internet and i got call from your customer portal and i was impressed with your latest features and Customisations i.e Report formats as we need. So I discussed it with our Director and gave demo presentation to them and our whole team. Our Director Was impressed with this features so we started using this LiveHealth software till date and we are happy to have simple and latest featured software. Special thanks for our software manager [SENSITIVE CONTENT HIDDEN] he is the only person that every time available when we called him for any escalations and he gave us solutions at that time.
Also thanks, Miss. Past software manager [SENSITIVE CONTENT HIDDEN] from Sales . Thanks, LiveHealth Team...Keep it up and launch the latest features also... From,
Prathmesh Dandekar.
Health Express Diagnostics Pvt Ltd.

Pluspunten:

I like the report formats, Timely Reply on escalations , quick message facilities, Ease of use, Simple to train new employees.

Minpunten:

Nothing just Intrested to watch your next features....

Worst software

Pluspunten:

We had a very bad experience Zero support

Minpunten:

Not a good software it’s only useful for small lab

Lively and outstanding cloud based LIS

Pluspunten:

What I feel is that the CrelioHealth LIS system is very systematic and makes life easier. Perfect LIMS for small, medium and large scale laboratories and have an experienced, very good technical support team.

Minpunten:

Biorepository / Specimen archival module can be added in feature

Best decision made

Opmerkingen: Before using live health, we had a custom built system that worked. However without the interfacing option and the ease of retrievable results. After viewing the live health demo compared to another company, we chose live health as it had the options and features which were useful to us. We have achieved a faster turn around of reports and time spent behind data entry. As well as great reviews on how detailed the reports are.

Pluspunten:

An efficient in office and mobile Lis program I like the ability to view the status of reports even when away from the office. The report format is well laid out and detailed. The deployment time was also impressive, as we were up and running in a couple days. The user control features, especially monitoring of revenue streams and the timely update of system features. Live Health is an overall fantastic product

Minpunten:

Due to our location, the sms portal and some aspects of the interfacing are still a work in progress, but I trust those minor issues will be solved

Report Deliver Made Easy with CrelioHealth

Opmerkingen: Experience with CrelioHealth is great majorly in terms of Reports , Email Whitelabeling , SMS whitelabeling, Inventory management and Patient Application which is fantastic to use.

Pluspunten:

Daily use of CrelioHealth is easy to use and the support and service is always willing to help. Reports are easy to send.

Minpunten:

There is nothing that i least like about this software. Everything is good and they keep bringing new updates to help us even more day by day.

My experience with use of Livehealth

Opmerkingen: Support team has been very helpful majority of times
Feel as though Livehealth software developers keep only very big labs in front of their minds while developing software
Its very good that they accept mistakes and try to help
Only they should avoid making constant changes to interface and adding new features till routine work becomes trouble free

Pluspunten:

Ability to give comparative reports in tabular format Fact that it is cloud based so that patients can access reports online while on the go Facility to see previous value while typing

Minpunten:

Recurrent software glitches during daily use Teething trouble initial few months where report template contents changed automatically Still no facility of telling patient discount given and few others informed to team Livehealth many times

One of The Best LIS, I have come across

Opmerkingen: Very good evolving and beneficial for my Lab

Pluspunten:

Ease of Use Ease of Access Innovative and Improvising product Highly user friendly Easily approachable Team

Minpunten:

Chat helpline feature. This was USP a while ago, but off late not getting proper response and things are not properly addressed. Need more experienced people here.

Amazing UI

Opmerkingen: It’s a new age ever evolving software and we as customers love developing it with our constant feedback - they keep on bringing new InnovAtive features which keeps things exciting for us

Pluspunten:

It has a very good Ui And it’s mobility makes us plug and play at different locations easily - we can easily modify our report formats And add new tests or price lists

Minpunten:

Random Glitches in cloud sometimes changes some data automatically in background - But the support fixes that in such events and rectifies glitches asap

general reviews

Pluspunten:

Easy to use always has new updates Most of the reports generated are very helpful in analyzing datas

Minpunten:

hope they fully integrate the accounting side of the business - expense reports, etc

All-in-one solution for Medical Lab.

Pluspunten:

Software is user friendly due to ease of use which optimize you to streamlining your lab operations.

Minpunten:

There is nothing to dislike, whenever we need help our concerns are addressed by a dedicated team member.

Vast

Opmerkingen: [SENSITIVE CONTENT HIDDEN] help me when I find it difficulty in some cases. I recommended to one of my friend even they are happy with this .

Pluspunten:

It's a vast software which is easy to use. I liked mobile application as it's very helpful for us. It's cloud computing. Patients can receive mails after submitting reports.

Minpunten:

There's a lag sometimes There will be server error sometimes,it's better if they inform us on prior.

Review

Pluspunten:

Auto ICMR Upload and QR code for all the tests

Minpunten:

Software update and improve without new feature demo

Excellent Software Solution for Laboratories

Opmerkingen: Great software with , excellent technical support and zero down time.

Pluspunten:

User friendly, customization is possible as per user requirement, Efficient support team , prompt and proactive in query resolution .

Minpunten:

In my opinion the developer should also focus on creating hospital management system, this will ease out Laboratory integration as a part of HIS . They should also develop audit related module within the same system ,since data management is the biggest challenge of all the laboratories in line with accreditation requirements.

Easy to Use Manage

Pluspunten:

A complete package having all the modules needed for Lab operation and comes with Integrated Mobile App for Patients, Referral Doctors, Business Partners, Technician and Phelbo

Minpunten:

Patients auto email was not working properly, bit has been fixed now

Interactive Experience While Using Live Health Software at CDC, India

Opmerkingen: So far we are satisfied with both software, its overall functioning and exceptionally appreciating services & support team members.

Pluspunten:

User friendly platform for all strata of people (Lab tech to Scientists) with varied level of training (non-technical to technical experts), ranging from minimum guidance-cum-training to session/s based customized training.

Minpunten:

I would like to reserve my comments/views at present.

Ease to use

Opmerkingen: I have set up collection center at different location. With help of livehealth software it is easy to track sample as well as dispatching report so quickly.

Pluspunten:

Very easy to use software. We can decrease our turnaround time with the use of the software. Technical support from customer care is the best including LIS to troubleshooting for the query raised.

Minpunten:

Only feature lacking is sharing report through sms as no pdf file is generated automatically. Have to share it manually via email or whastapp. Pt not getting report in sms.

Human Resources

Opmerkingen: My overall Experience with livehealth is good.
Customer support is available as n when required.
[SENSITIVE CONTENT HIDDEN] is always available to help us in any software related issues.

Pluspunten:

Hi we are happy with the overall experience with LH

Minpunten:

Easy to handle. Software functioning is very simple to understand.

Excellent software and also have customisation.

Pluspunten:

Recent development of customer relation is improving. Easy to use of the software.

Minpunten:

Training needed for the software features specially physical.

User Friendly Feature Rich Cloud Based LIS

Opmerkingen: Excellent customer centric company with 24 x7 customer support. In most of the cases our issues were resolved within an hour.

Pluspunten:

Product is easy to use, very fast, feature rich. Has a good amount of visual graphics to display the overall position of the day in the dashboard. Users can also take help of the SMS/WhatsApp notification facilities available (at an additional cost) which informs the patient at each stage right from Registration to Report Ready. The new ICMR integration feature makes it very easy to upload bulk patient data to ICMR portal (again available as a paid utility). There are a plethora of canned reports which is very handy. Instrument interfacing is also provided.

Minpunten:

Because it is a fully cloud based Software As A Service (SAS) model, one needs to clear the browser cache to maintain the optimum performance speed. The menu navigation system could be more intuitive, sometimes navigating from one module to another opens up new browser tab. Hope this is addressed.

LH Admin User Review

Pluspunten:

New gen software in an industry with mostly legacy software. Great responsive team, able to customize multiple aspects. Fairly intuitive and fast workflow

Minpunten:

No issues with features, there are some stability issues, with random often non-replicable bugs being experienced.

Review

Opmerkingen: Very good experience.

Pluspunten:

Mobile App is the best feature. Very easy to use. Dashboard is very good.

Minpunten:

Some features are bit complicated. Support on holidays is poor. Being healthcare industry, we are available 24*7, so expect software industry to respond in same way.

Livehealth - unbeatable

Opmerkingen: 1. Great guys who understand technology.
2.Receptive to customers issues.
3.Flexible
4.Solution centric approach

Pluspunten:

The system brings in Accountability , Transparency , Efficiency, Quality Control .

Minpunten:

In the initial days there were few workarounds which were resolved subsequently.

Excellent

Opmerkingen: Extraordinary

Pluspunten:

Easy to use.. Till date I have seen 5-7demo Live health was Best.. Most important team person called [SENSITIVE CONTENT HIDDEN] if you buy this software speak to this guys they support anytime....

Minpunten:

Payment gateway + Data Analysis + patient Entry and many more

Review

Opmerkingen: Very good

Pluspunten:

Finance option is good, Registration and auto email facility is also notable

Minpunten:

Customisation not provided, in finance option total cash collection and expense management is not linked. In expense management total of daily expense not coming