Zoho Campaigns reviews

Over Zoho Campaigns

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Meer informatie over Zoho Campaigns

Pluspunten:

It enables to create and manage different sorts of campaigns. It has many features that make the web version of the product very useful.

Minpunten:

The interface is difficult to understand and they have a ridiculous and ignorant censorship policy that want to be the moral guardian of what you and your recipients read and see.

Beoordelingen van Zoho Campaigns

Gemiddelde score

Gebruiksgemak
4,0
Klantenservice
4,2
Functies
4,1
Prijs-kwaliteitverhouding
4,3

Waarschijnlijkheid van aanbeveling

7,9/10

Zoho Campaigns heeft een totaalscore van 4,2 van 5 sterren op basis van 240 gebruikersreviews op Capterra.

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Reviews filteren (240)

Rohit
Rohit
Management Consultant in India
Geverifieerde LinkedIn-gebruiker
Managementconsulting, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Cost effective alternative to Mailchimp

5,0 6 maanden geleden

Opmerkingen: Exceptional and very strong competitor of mailchimp

Pluspunten:

Its price as this is good and really competitive on pricing when compared with mailchimp

Minpunten:

When I create campaign designs and want to undo changes, i goto the back button thus loosing my designs.

Anmol
Anmol
Digital Marketing Manager in India
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Best Email Marketing Software if you're using Zoho CRM

4,0 12 maanden geleden

Opmerkingen: We used it mainly because we were using Zoho CRM, and how tightly it integrates with CRM.

Pluspunten:

It's tightly integrated with Zoho CRM, which is why opted for this tool. The data from this tool gets directly fetched by Zoho CRM and is shown on the contacts, account, and deal section. So a pretty good tool wrt integration.

Minpunten:

When importing contacts from Zoho, I've faced a lot of bugs. Contact import in zoho campaigns is a mess.

Jennifer
Paranormal tour guide in VS
Entertainment, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Zoho Campaigns review by Jen

4,0 2 maanden geleden

Pluspunten:

Recent face-lift made it easier to work with. There were new anti-spam updates too.We got new subscribers by using their embedded forms. The product is easy to use but has help pages at the ready just incase. I had no problem with custom fields and that was a relief.Integrates with the Zoho-verse of products.

Minpunten:

Price can spiral if you don't keep track of your "credits", there are better contenders in the value for money category.

Fernando
CMO in Panama
Vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Sadly I expected more

2,0 2 maanden geleden

Pluspunten:

Zoho has a lot of tools (CRM, Helpdesk...) so it will be integrated with them, but (sadly) I wouldn't consider any Zoho tools

Minpunten:

Is difficult to explain. I have to recognize that Zoho is trying to do cheap services and give a lot of things, but there are many details that make you reconsider using their tools after some months.

Tarundeep
Tarundeep
Digital Marketing Specialist in Ierland
Geverifieerde LinkedIn-gebruiker
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Good Entry Level Product

4,0 3 maanden geleden

Opmerkingen: You can find almost all features that other email marketing software offer in Zoho Campaign at a very affordable price. Rather than burning cash on on expensive software, marketing teams can choose this software to get started with their email campaigns. Supports automation workflows, transaction emails and can build complex user journeys.

Pluspunten:

The best thing about this product is the native integration with Zoho CRM. We use Zoho CRM and it seamlessly integrates with it allowing us to run workflows and basic email automation campaigns. I would totally recommend it to marketing teams that use Zoho CRM.

Minpunten:

I feel sometimes the email templates aren't mobile-friendly. This could severely impact the performance of the campaigns. I generally prefer HTML templates that work pretty well with this application.

Stuart
Sales Manager in VK
Design en ontwerp, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Email Marketing

4,0 2 weken geleden Nieuw

Pluspunten:

Easy to use. easy to add images tables etc... and easy to format the email.

Minpunten:

I found setting up lists a little bit confusing and takes a while to get used to.

Akio
Akio
Digital Marketing Director in Japan
Geverifieerde LinkedIn-gebruiker
Automotive, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A big marketing tool

4,0 3 weken geleden Nieuw

Opmerkingen: The configuration of Zoho campaigns has been simple. I liked the simplicity of the client interface and facilitated things. Zoho's campaigns were quite fast and have had no inconvenience with incorporation.

Pluspunten:

Zoho Campaigos is a great marketing branch by electronic correspondence that gives a lot of cost for its cost. One of its outstanding properties is its author of electronic correspondence seals to drag and release simple to use, which causes rookie users to produce rapidames

Minpunten:

It is the best marketing program by electronic correspondence in the market. The options of offers to cease a receptive desire, a through Zoho have the possibility of sending personalized messages to attract new consumers and consumers. It has some questionnaire templates to use in different campaigns according to Ladies.

Mario
Finanzwirt in Duitsland
Professionele training en coaching, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

ZOHO campaigns review.

4,0 vorige maand Nieuw

Opmerkingen: First it’s not easy to get into it. The support is good and fast. Now, after some months, I like it.

Pluspunten:

I like the workflows. You set up a campaign, define actions, wanting times, build emails from templates or from scratch.

Minpunten:

First I didn’t see the difference between Zoho campaigns and Zoho marketing automation. I built up my campaigns in marketing automation. But there, a special function is missing: you can’t change anything on a running campaign. In ZOHO campaigns you can.

Anouar
Marketing in Youtube All Social Media in VS
E-learning, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

A beautiful platform specialized in email marketing, I liked it

5,0 2 maanden geleden Nieuw

Opmerkingen: My experience is only 14 days. I was trying it. I liked it. I recommend it to anyone. They really specialize in email marketing. The prices are suitable for everything.There are other platforms that are more professional and more advanced.

Pluspunten:

Excellent prices, accessible to all, and a free trial that I tried for a period of 14 days. It is beautiful. When you prepare the first email, it means that the first message is waiting until it is approved after it is sent.There are templates that you can draw an email marketing message as you like, beautiful designs, and design a message exactly as you wantEmail can be tracked from all aspects of this zoho campaigns product has several optionsI think I will subscribe to a paid plan.

Minpunten:

There is nothing negative and if something comes up I will say it to people who are interested.

Diomedes
Fitoterapeuta in Panama
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Email marketing

5,0 vorige maand Nieuw

Opmerkingen: I'm very happy with the detailed reports.

Pluspunten:

Is very easy to create newsletter or other arts for impact customers.

Minpunten:

I really don´t like very mucho the way that youtube videos are showing in the email. It could be better.

James
Director in VS
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

You can’t go wrong with Zoho.

5,0 5 jaar geleden

Opmerkingen: We really like the seamlessness and ease of the Zoho programs, especially the Campaigns program. We use it to send out emails every week or so, and we have yet to encounter an issue that the tech support couldn’t fix. As our experience with Invoice and Campaigns were positive, we are more inclined to use other Zoho programs, especially if their pricing is as reasonable as with Invoice and Campaigns.

Pluspunten:

As we currently use Zoho Invoice to manage our invoices and estimates, we decided to try out Zoho Campaigns for our campaign management. It is very easy to use and very easy to teach to clients to which we refer Zoho Campaigns. The price of Campaigns is very reasonable, especially compared to a lot of other campaign programs. I also like the social campaigns, as sometimes it’s more useful to use social media rather than email. It is also handy to allow multiple users post social media campaigns.

Minpunten:

I just wish that there were more customization options available for the email campaigns. There are a few options available, but the ability to design the perfect email from scratch would be handy. There are quite a few good options to get you started, but for those who wish to make the campaign their own, there are not as many features. Even though the program is very affordable for smaller businesses, it scales up rather quickly, especially the jump between 2,500 and 2,501 recipients. However, it is still the best price for the options.

Deepa
Deepa
Campaign Specialist in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Started my Email Marketing carrier with Zoho Campaign

4,0 vorig jaar

Pluspunten:

I started my email marketing carrier with Zoho Campaign. The user interface is simple and easy to use. We can integrate this with Zoho CRM. Easy to upload contacts, Create segment, Manage unsubscribers and check user activity. Best fit for sending regular newsletter.

Minpunten:

The majority of emails sent end up reaching SPAM or Promotional folder. Takes more than usual time to complete IP warm up.

Prem
Prem
Freelancer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

All in one Marketing platform

5,0 8 maanden geleden

Opmerkingen: Using and managing campaign with zoho family of apps with zapier and make, It makes my work easier and time saving. Once set on automation enjoy new customers and orders.

Pluspunten:

From creating a campaign to getting your first customer, it has everything for marketing. Creating an email from templates or create your own design with responsive emails. Easy to integrate it with other zoho family apps, Saas and web services. Also capable of integrating with zapier, monday, Make, airtable and more

Minpunten:

Email template editing with html format is a bit tough

Mehandi
Mehandi
Tech Support in India
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Zoho Campaigns review by Mehandi Islam ( Sales & Marketing Automation Expert)

4,0 vorig jaar

Opmerkingen: My overall experice with Zoho Campaigns is good I can say that 4.5/5 only thing which they need to do to make it 5/5 is the speed of their application. I am solving all my email marketing problems, lead managament and customer managemet ( database). It is always easy to create the automation workflows and send automated emails for birthday, holidays and special offers with zoho campaigns. Getting attendees for the webinars.

Pluspunten:

The most impactful features of zoho campaigns are:- 1) Large Canvas for campaign planning (for creating workflow automations ). 2) Email Templates (saves time). 3) Asset uploading (I upload all my images in separate folders inside Zoho Campaigns to use them late in campaigns). 4) Inexpensive Pricing ( Affordable for any small business owner). 5) Contact Management. Yes, this product is super easy to use. Integration with my existing business is also easy.

Minpunten:

Things they can improve. speed at which the entire software works. Reporting tools shoudl allow us to download and share customizable reports. There is no any aspect which is difficult to use. Integration with my existing business was super easy.

Michael
Michael
Principal in VS
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

ZOHO Campaigns manages 8,000 person newsletter

5,0 4 jaar geleden

Opmerkingen: The team at ZOHO Campaigns have been very responsive to any questions. I also like that once you build up a list you can manage the list in Campaigns. Overall been very easy software to use on a daily basis.

Pluspunten:

I use ZOHO Campaigns to send out a daily 8,000 person newsletter. I have used ZOHO Campaigns for nearly 10 years for my newsletter. What I like is the ability to cut and paste HTML content into a template and create the newsletter in a couple of minutes.

Minpunten:

I would like there to be more subscriber reports in ZOHO Campaigns. Perhaps could be a way we could customize the subscriber reports a little better.

Nicholas
Software Support Technician in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Zoho Campaigns has increased our visibility to our customer base for getting out to the world.

4,0 5 jaar geleden

Pluspunten:

It has allowed us to create some exciting campaigns and marketing tools to get visibility to our customer base. Overall it has increased our income by a lot in the last year since we start to use the Campaigns feature. My CEO and COO are excited to see what the next year will bring as this feature grows and we grow with it.

Minpunten:

Zoho has knocked this feature out of the park and I have zero cons to say about it at this time. Keep creating awesome software guys.

Nivin
System Engineer in India
Geverifieerde LinkedIn-gebruiker
Olie en energie, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: GetApp

A great automated email and social media marketing tool apt for a mid-sized firm.

4,0 5 jaar geleden

Pluspunten:

It is the most efficient, simple and effective tool in market that helps us manage our campaigns. It provides metadata which is one of its unique features. They provide customer service round the clock. It helps to attain engagement via social media platforms like Facebook and Linked in. You can easily create newsletters with the provided templates. It compares all your email campaigns. The application is very affordable ,and they ensure great analytics. You have to focus on your content and the entire marketing process is taken care of by the application. The manual import and export of data is eliminated, as all this is done by the auto-sync tool. You can create incredible newsletters with the HTML integrated templates. Flexible and customizable layouts are provided.

Minpunten:

The domain name verification process takes time. The absence of a variety of templates. Require more tutorials and step by step methods for posting campaigns. The interface looks outdated in comparison to other email marketing tools.

Óscar
Sales Consultant in Spanje
Milieudiensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

I used Zoho campaigns for comercial purpose, sending offers and tracking them

4,0 5 jaar geleden

Opmerkingen: efficiency and performance in the sales process

Pluspunten:

Zoho campaigns is a useful tool without license, you pay per use so that is a great advantage if you want to monetize your sales Budget as a direct cost. The way to billing is as a prepaid bonus that allow you to sent a certain numbers of email. Other funtionality quite interesting is the templates because you can reuse email frammes and later on edit them. That sabe a lot of tiem and money.

Minpunten:

I am not happy at all with the feasibility of the tracking tool. I could test it againts other apps like Google Analytics and the results were significant differents. Than make me think that the utility last less time.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Really great alternative to Mailchimp

5,0 2 jaar geleden

Opmerkingen: I like it, its worked great for us and we plan on continuing using it. It is fantastic value for money and I would definitely recommend it to others.

Pluspunten:

It is really easy to use. I also love their self help section, they have really great, detailed video walkthroughs of almost every aspect of the tool. That gets you up and running in 2-3 hours which is phenomenal for a product that has so much customization. As far as the features are concerned, it has everything you need to run a good marketing campaign. The reporting section is nice and detailed. Remarketing options are also really good. You get a lot of value for the price you pay.

Minpunten:

Their support was a little slow in replying to queries. Also the mobile app is very limited, to the point where you cannot perform some pretty basic tasks.

Ashish
Ashish
Industrial Engineer in India
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Cheap, Simple and Fast!!

4,0 5 jaar geleden

Opmerkingen: Zoho campaign brings a plan to coordinate with customers and setting up our newsletter efficiently.
We have increase our interaction with users/customers effectively and engage them by sending mailers on daily/weekly/monthly basis.

Pluspunten:

Zoho Campaign is the simplest and very cheap product in market. We have used their services for our initial campaign time and still using it. We can simple automate email marketing with the help of this campaign. Pre-designed templates, Subscriber management and very easy to manager whole portfolio under one platform.

Minpunten:

Domain name verification is little bit lengthy process and took almost 48 hours to do so - again it is depend on your hosting provider. Domain verification is painful thing and not getting proper support from zoho while doing.

Ankit
Ankit
Partner & Digital Marketing Head in India
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Zoho mail is such an amazing product, breaking every boundaries. Zoho Campaigns is totally opposite.

4,0 4 jaar geleden

Opmerkingen: I use bulk email service extensively. I have used and tested numberous tools now.
Zoho Campaigns is something I wont recommend to anyone.
Spam rate is so high. It takes manual review for sending any bulk email. They take over a week sometime to approve.
And User Interface is still old age.
Competitors like mailchimp are so sky apart now. Only good thing about this is that it gives free 2k subscribers and paid plans are cheap as well. Zoho mails on the other hand from the same company are breaking every boundary. They compete with gmail and yet they stand strong.
They need a lot of work.

Pluspunten:

Pricing is cheap and gives 2k subsribers for free every month.

Minpunten:

User Interface is not very good. Other competitors are sky apart. It takes manual review for sending any bulk email. They take over a week sometime to approve. Spam rate is soo high.

Vansh
Vansh
Growth Marketer in India
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

A very competent email marketing software!

4,0 2 jaar geleden

Opmerkingen: Since the emails I send out are relatively simple and non-fancy, I have enjoyed using Zoho Campaigns! It's hassle-free software that ties in well with other apps in the Zoho Suite.

Pluspunten:

If you are familiar with and are using the Zoho Suite, buying this software for your email marketing is a no-brainer. It integrates wonderfully with other Zoho apps, and WooCommerce. The analytics are also very comprehensive, and you won't find anything lacking in this regard.

Minpunten:

Easily the biggest downside of Zoho Campaigns, is the customizability of emails. You just can't do all that much with them. There are VERY few fonts to choose from, and generally a lot of constraints regarding the placement of different elements. A little more freedom would have been nice.

Ian
Ian
Marketing Manager in Kenia
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

I have used Zoho Campaign for my Digital Marketing business. It lets you send many emails at a go.

5,0 5 jaar geleden

Opmerkingen: It helps me reach out to many customers. Doing desktop marketing requires data for you to check your progress.

Pluspunten:

It Lets one organize emails at groups. It lets you know which emails were opened. It lets you know the success rate for your email opened. Very detailed reports on dashboard Can connect to your Zoho CRM Sends data regarding the campaign to your Zoho CRM and therefore you get insight about your campaign progress.

Minpunten:

Does not allow you to send info emails You have to send a request for you to blast emails known as info Takes quite sometime to run especially creating the email list

Rita
Rita
Digital Marketeer in Portugal
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

A good product

4,0 2 jaar geleden

Pluspunten:

It's easy to use and has nice features - like the possibility to retarget the unopened emails for example.

Minpunten:

It's not possible for an email to enter the same automation twice.

Greg
Owner in VS
Restaurants, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Small Business Perspective

4,0 4 jaar geleden

Opmerkingen: No problems at all using their free items. As a small business it is very helpful to have what Zoho has to offer. Outside of Campaigns, Zoho has many other useful tools that are scalable (typically to the size of your wallet). Good stuff.

Pluspunten:

It's very easy to use and provides a decent amount of post-sent analytics (link clicks, where a majority of your e-mails were opened from, etc.) As a data geek, I find that information pretty fascinating.

Minpunten:

Their pre-built campaign layouts are daily limited. It would be much better to have a drag and drop method to laying out the mailers/capaigns.