EmailOctopus reviews

Best Email Service Anywhere

Opmerkingen: Outstanding. I have so much control and flexibility to use this service for so many bulk emailing applications and I can scale up or down to mirror my busy seasons. I have been thrilled with this service for years.

Pluspunten:

I have been a user of EmailOctopus for years and have seen the company, services, and functionality grow and develop over time. The customer service has been extraordinary whenever I have had questions and I have always received highly respectful communications from this company. They know that your success makes them succeed as well so they are in your corner every step of the way and they treat customers fairly at all times. The ease and flexibility of this web-based program are outstanding and I have made recommendations in the past that have since been implemented. What the service is now is a godsend for anyone needing to send bulk emails whether frequently or occasionally because they allow you to scale up or down to your needs, which I see as further proof of their customer first philosophy. The setup is easy if you follow the instructions or ask for any help and once you are setup with amazon and email octopus, you can be confident that you will achieve everything you desire with this service. Best of luck to you all in future endeavors.

Minpunten:

None Exist. Try to change my mind. This service is outstanding.

Great tool for authors and bloggers

Opmerkingen: I had the pleasure of using EmailOctopus for my email marketing campaigns, and I must say it's an excellent tool. The platform is incredibly easy to use and efficient. One of the best things about it is the wide variety of templates available, as well as the option to create custom ones.Additionally, I appreciate the free plan that allows you to schedule your campaigns, which is a feature not always included in free plans with other email marketing services. Whenever I needed assistance, their support team was fantastic, quick to respond and receptive to suggestions.Last but not least, the pricing is very affordable, especially once you reach 2500 subscribers. Overall, I would highly recommend EmailOctopus to anyone looking for an excellent email marketing tool that is easy to use, affordable, and offers fantastic customer support.

Pluspunten:

My favorite features are:1. creating your own template2. scheduling campaigns

Minpunten:

Although it integrates with StoryOrigin (the platform I use to deliver magnet readers and do newsletter swaps with other authors), EmailOctopus's API doesn't support list stats. Because I swap with other authors, it helps to show my stats (list size, open rate and chick rate). But the support team was quick to respond and open to suggestions, so I'm hoping they will fix this in another update.

Overwogen alternatieven: MailerLite en Zoho Campaigns

Redenen om voor EmailOctopus te kiezen: MailChimp recently reduced its free plan from 2000 to 500 subscribers. I find their pricing too expensive (not for what they offer, but for what I need at this moment).

Overgestapt van: Mailchimp

Redenen om over te stappen op EmailOctopus: I chose EmailOctopus for 4 reasons:1. Higer number of subscribers in the free plan2. Affordable price3. Scheduling option4. It integrates with the platform I'm using to deliver my reader magnet.

Cost Effective Email Marketing Tools

Pluspunten:

Used email octopus for more than two year. It is a cost effective email marketing tool which allows basic functionality of contact management along with email marketing setup.

Minpunten:

Not much of the customization is possible in email octopus when it comes to email templates.

A good inexpensive way to get your email business rolling

Opmerkingen: Overall EmailOctpus has done a good job handling what I throw at them and they fit my budget pretty well. Service has been better here than in the other more well know places tried in the past. They seem to be more service-orientated and willing to go the extra mile to help if needed. I'd say I have been pretty happy with most of what they have to offer.

Pluspunten:

The 2500 price point is a great help for those starting out gives them a bit more time to learn and start making some money with their list and to make the payment easier too. Most of the help tutors are easy to understand and if you have trouble the support has been outstanding. Even though it is a chat and I usually don't care for that but theirs has been top-notch. They have good knowledgeable people working the chat and that really a big plus.

Minpunten:

Pros: They are reasonably priced and offer excellent support. Easy to learn and use with a low learning curve in most areas. They also have more advanced options for integration into many of the more well-known platforms for controlling larger businesses. You also have a knowledge base you can go to when Chat is offline at night that which is very helpful for people like me that do a lot at night.Cons: My biggest pet peeve with them is not being able to use HTML templates made by others you are kinda stuck using theirs and some of them are not too professional looking or fit the needs to might have. Yeah, I'm old school but I can make them work the way I need easier to install on some websites I have custom software and I have to create workarounds to get things working sometimes.

Better than the monkey!

Opmerkingen: EmailOctopus has allowed us to have bigger lists (compared to the monkey) before hitting a paid limit. It's allowed us to target smaller but more effective segments of our lists with different campaigns.

Pluspunten:

The limits on free accounts are higher than the famous Monkey brand and the reports are nicely detailed. Custom fields allow good segmentation of lists and it's super simple to use them in the email content.

Minpunten:

The builder for email is sometimes a little convoluted with the side panel that pops out to edit details like buttons etc. It's not always clear if a change has been saved.

Overwogen alternatieven: Sendinblue en Mailchimp

Redenen om voor EmailOctopus te kiezen: Price initially. Then ease of use when we actually used it!

Overgestapt van: Mailchimp

Redenen om over te stappen op EmailOctopus: Price, simplicity.

Beautifully Simple

Pluspunten:

It has focus. If you want to write a simple and nice e-mail newsletter to stay in contact with your list it is the best software I found. They have a Texteditor that is easy to use (like writing an Email), you need little steps to send an email and the software works on a mobile device. The integration of forms to wordpress are super simple as well. The Platform is intuitive and easy to understand, you don't need a master in Marketing to use it.

Minpunten:

It would be nice if it had an app for Android. But at least the web-app is mobile friendly so you can even use it on mobile phone to write email without an app.

Email management for early stage media startup.

Opmerkingen: Great!!

Pluspunten:

Very simple interface, straightforward pricing, ability to have reports for free flexibility in designs & landing pages

Minpunten:

The setup was different, Only 1 automation in the free plan.

Overwogen alternatieven: HubSpot Marketing Hub, SendGrid en Mailchimp

Redenen om voor EmailOctopus te kiezen: Didn't offer what I wanted for the price point

Overgestapt van: Mailchimp

Redenen om over te stappen op EmailOctopus: The price point. Also saw my friend who runs another company using it

Best email marketing software for creators and small teams.

Pluspunten:

It does everything that the big players do and then some. It has a quite intuitive dashboard. It's easy to integrate in already established workflows. It has a good knowledge base and self-service materials. It has great customer service. It has a good branding with delightful user interface. And I haven't even talked about how affordable and how much of an "obvious" choice it is for individuals and small teams.

Minpunten:

I wish there were some more options for building lead capture landing pages that don't look that generic and "marketingy" like.

Simple and cheap for a email marketing manager software

Pluspunten:

EmailOctopus provides a dependable platform at a reasonable price, with exceptional customer service. Questions are swiftly and thoroughly answered. The platform is simple to use and offers a wide range of options that i have use to write our newsletter and email marketing content.

Minpunten:

I'd want to see the email builder drag and drop functionality enhanced. It works okay, and the emails are attractive, but it isn't as polished as some other newsletter builder software that I have used. The email template should be more customizable and easy to add a design into it.

So easy to use and super affordable with overall great feautures

Opmerkingen: great experience i would definetly recommend as i have saved so much time and money using this service and have seen great results in my business

Pluspunten:

i really enjoyed the drag and drop method of sending emails it made the service super easy. i also liked that it was really afforable and when using the platform the modern feautures made the process simple. customer service was also excellent i never had a hassle if i needed help with anything

Minpunten:

i enjoyed everything however i did find some of the templates to be outdated

Refreshingly Simple and Straightforward

Opmerkingen: An excellent tool for most email-marketing situations. I've used it on several client sites for letting them build their own newsletters and email lists, and have not had a single complaint about it. If you are looking for a tool to migrate your email list of hundreds of thousands of users to, EmailOctopus probably isn't for you—but if you're an average-sized business or creator, it's really my preferred option now, and much less spammy/convoluted than something like ConvertKit!

Pluspunten:

Email Octopus is really a great tool for—in my opinion—80–90% of situations where you need email marketing. For the large part it "just works", and I have no trouble getting my clients to use it, which cannot be said about other similar tools.It's quite easy to make great-looking forms and landing pages, and the WordPress plugin is a joy to use—makes things much easier!

Minpunten:

If it's a great tool for 80–90% of situations, then I have to admit it has some shortcomings for those less-common use cases where you really need something robust and more flexible.Its API documentation is a bit lacking, for example, and while things "just work" for the most part, a consequence of this is that you don't have nearly as much control over precise details as you would with a larger—and admittedly more expensive—tool in this same spce.

Overwogen alternatieven: ConvertKit, Campaign Monitor en Mailchimp

Redenen om voor EmailOctopus te kiezen: ConvertKit's branding is a bit of a turn off. It's either just...bad (remember that whole weird thing of temporarily being named "Seva"?), or has a very heavy marketer/car-salesman vibe to it.But it was a decent tool for a long time, so worth using.I came across EmailOctopus via its WordPress plugin, and was intrigued by the simplicity and refreshing marketing and design, which felt so much more "normal" and straightforward than e.g. ConvertKit.I started using it one some personal projects, and after loving it, am now using it with some freelance clients. A few of those are switched over from ConvertKit and we're all happier for it.

Overgestapt van: ConvertKit

Redenen om over te stappen op EmailOctopus: There are situations where I'd go with a tool with more features and more developer possibilities (i.e. a more fully-fleshed-out, better-documented API with ideally some SDKs ready to go).But EmailOctopus is a great balance of focused feature-set, cost, design quality, and customer support, so it's becoming my go-to!

Probably one of the best & most cost-effective ESP's out there!

Opmerkingen: Truly outstanding customer service. Quick response times and always willing to go out their way to ensure that you are properly looked after. This too is one of the key reasons why we are still with EO and have no intention of leaving. Solid company and staff all round!

Pluspunten:

The thing we love most, is that when you link your Amazon SES account with Email Octopus, you can get a real bargain, esp. when compared to other ESPs out there. The user interface is very intuitive and simple to use, yet, it comes with very advanced email marketing features. All in all, we can recommend EO to anyone looking for an advanced email marketing system that doesn't break the bank.

Minpunten:

In terms of advanced segmentation, the current version is still somewhat limited, but I've been in touch with their support team who have ensured us that it's on it's way. But other than that, no complaints whatsoever.

Overwogen alternatieven: SendGrid

Redenen om voor EmailOctopus te kiezen: MailChimp is good, but far too expensive, esp. when you have a larger email database and send out weekly newsletters.

Overgestapt van: Mailchimp

Redenen om over te stappen op EmailOctopus: While SendGrid is known for their ultra-high deliverability rate, the UX of their platform is sub-optimal. We managed to figure things out, but their built-in email templates were seriously lacking in creativity and weren't optimised for mobile at all. After signing up with Email Octopus, we ensured that everything was properly set up with Amazon SES (which granted, took a bit of reading up), but we now have an above average deliverability, open and click rate.

Reliable and cost-effective

Opmerkingen: Overall I've been very pleased. I have tried several other providers and found that this service is excellent and compares well with other providers who charge a lot more for similar features.

Pluspunten:

EmailOctopus offers a reliable platform at an excellent price, and the level of customer support is particularly good. Questions are answered promptly and efficiently. The platform is easy to use and has a good range of features.

Minpunten:

I'd like to see the drag and drop email editor improved. It works well enough and the emails look good, but it is not as slick as other editors I've used.

Overwogen alternatieven: MailerLite en Mailchimp

Redenen om voor EmailOctopus te kiezen: I wanted to switch from a self-hosted email platform to a hosted one, and it was important that the service I chose integrated with Bookfunnel and my website.

Redenen om over te stappen op EmailOctopus: I've tried all those listed and a few more. MailerLite let me down several times. They were unreliable and their support was poor. Sendfox is very basic and charges for options such as single optin lists. Mailpoet has a great editor and integrates with my site beautifully, but it didn't integrate with Bookfunnel, and that was a dealbreaker. Mailchimp has become very expensive.

Excellent Options for Newsletters!

Opmerkingen: I couldn't have asked for a better experience. I'm proud of the email marketing I do, and--once again--I feel so good about working with this company, because I can see that they honor their values. I'm at the beginning of my career so this past year has seen a lot of growth, and EO has grown right alongside me. Looking forward to many more years!

Pluspunten:

I *love* the way my newsletter looks, and I appreciate the streamlined management system. I also just adore this company and the fact that they give back to the community. Every employee I've spoken to has been kind, helpful, and friendly.

Minpunten:

As an author who's constantly learning, I follow many of my fellow authors' newsletters, so I notice that there are a few features that other newsletter programs have which are not--to my knowledge--on EmailOctopus. Yet. In the year+ that I've used EO, I've seen them add features fairly regularly.

Overwogen alternatieven: MailerLite en Mailchimp

Redenen om over te stappen op EmailOctopus: Much more beginner-friendly pay structure; more accessible & friendly staff; environmentally conscious.

I traded the monkey for an octopus and never looked back.

Opmerkingen: Overall I am thrilled to bits, and I am sure as time goes on that the software is only going to get better and better. I have suggested to many of my clients that they consider Email Octopus for their marketing emails provider.

Pluspunten:

I am a solopreneur who is in the process of building her email empire. At the moment, I have an absolutely tiny email list. I was really struggling to find a company that could meet my needs as someone just getting started. So many other providers were so expensive that I could not justify the cost of the program. Email Octopus is a company that will grow with me - and won't break my budget once I get to where I want to be. Building emails is simple - it works just like other drag-n-drop email builders, but the difference is that it is somehow even easier to use. The landing page builder is also simple and functional. The couple of interactions I have had with the Email Octopus team have been overwhelmingly positive.

Minpunten:

Audience segmentation leaves some things to be desired. While Email Octopus is on par with Constant Contact and Flodesk in terms of segmentation, they don't have as many customization options as MailChimp. This isn't a problem for me right now at this stage, but it is something that I am a little worried about for the future.

Overwogen alternatieven: Flodesk, Constant Contact en Mailchimp

Redenen om over te stappen op EmailOctopus: Price, ease of use, and the fact that they can grow with me.

Small Agency ESP Review

Opmerkingen: Very positive.

Pluspunten:

We use EmailOctopus for our small agency to send our newsletters and other targeted email campaigns. Their tool is extremely easy to use and is very cost efficient for small agencies that have to watch every penny. Plus the are continually adding new features to the platform which makes the value increase every quarter!

Minpunten:

Would like the ability to create sub-accounts. And it's a bummer to pay a foreign transaction fee every month.

Overwogen alternatieven: SendGrid en Emma

Redenen om voor EmailOctopus te kiezen: Better value

Redenen om over te stappen op EmailOctopus: Easy decision. EmailOctupus offered the best value for our agency.

Simple & Effective

Opmerkingen: Incredible. In the time & age where platform are becoming extremely bulky, EmailOctopous keeps it simple, clean, automated. Customer support is on point every time.

Pluspunten:

- Simple yet powerful - Not overwhelming - Incredible customer support - Fantastic automation

Minpunten:

- Segmentation features - Advanced automation & workflows

Simple mailing lists

Opmerkingen: I don't think I've ever had a better experience integrating with an API than with EmailOctopus. Their email support is also one of the best I've ever dealt with.

Pluspunten:

I like how quickly I was able to set it up. I also frequently give their API documentation as an example of a perfectly written document. While composing a new campaign, the UI doesn't get in the way and I'm able to just get down to work.

Minpunten:

I couldn't figure out a way to "merge" multiple user lists, or send a campaign to users from multiple different lists at once.

EmailOctopus provides exceptional customer supprot

Opmerkingen: I would recommend EmailOctopus without reservation.

Pluspunten:

The customer support was the best feature of EmailOctopus. Every question I had was promptly answered with useful information. Customer service really went the extra mile to make sure I was satisfied.

Minpunten:

My requirements were quite basic. While not a "feature" of the software, the only area where I saw an opportunity for improvement was to have customer service available during standard US business hours (EmailOctopus seems to be based in the UK.)

Overwogen alternatieven: Mailchimp

Redenen om voor EmailOctopus te kiezen: Wanted to try something different.

Overgestapt van: Mailchimp

Redenen om over te stappen op EmailOctopus: Wanted to try something different.

The Ronseal of Email Platforms - Does exactly what it says on the tin!

Pluspunten:

Nutshell - AWESOME. Ease of use. After failing to be able to achieve what we needed with a well known competitor we switched. We had spent four days trying to import our list with the competitor but were unable to due to limitations in the host software.

Minpunten:

No landing page. Sure its fine for us, we have a website page specifically for capturing new signups but some will not have this ability. For example in the MLM world the 'rep' or 'agent' may not have or need an actual website but will absolutely need email marketing with a very simple way to capture new users. Something with a url that would allow for sharing on social networks. Integration with Wordpress isn't very 'pretty'! We're having to use web hooks in a separate form to pass the data through automation to our audience list. The WP plugin isn't, and very probably never will be, as powerful as some of the built in tools within modern WP page builders. Unfortunately whilst the bigger guys tend to get their platforms integrated into WP plugins, it helps the plugin devs sell the product, EmailOctopus isn't current being supported. WP plugin devs, if you're reading this, make it happen!!

It helped to take my business to the next level

Pluspunten:

It was intuitive and easy to use and set up, the learning curve is low.

Minpunten:

Definitely, the editing & formatting of the templates. This have drived me crazy sometimes.I found it hard even after creating and automatized lots of emails already.I haven't managed to "set up" a predefined format, to use it in my new emails.I know you can save your customized templates once you worked on them. But, for instance, if I have on my email a certain color and font, and then I edit and add some new paragraph, this one is added in the original predefined color and font, not in the color and font I'm using, and this is really annoying.It might be possible fix this, but I still haven't find an intuitive way to do it!

Not-so-bad Alt to MailChimp

Pluspunten:

The fact that the free version comes with 2500 subscribers. 200 more than MailChimp.

Minpunten:

For me there's no serious cons of this software. they did good job in improving their drag and drop editor. But i don't feel they keep up with enough updates. The sector of email marketing providers is crowded and if you don't keep up like what MailChimp did with launching Inbox and Surveys features plus their brand new editor: We as customers and therefore our clients will choose the most advanced solution.

Overwogen alternatieven: MailerLite en Mailchimp Transactional Email

Redenen om voor EmailOctopus te kiezen: Client requests

Overgestapt van: MailerLite en Mailchimp

Redenen om over te stappen op EmailOctopus: Client requests and project requirements

We love EmailOctopus

Opmerkingen: Very happy.

Pluspunten:

We set up email octopus to automatically update our lists from various Google Sheets generated from our CRM and transaction backups. We also use the landing pages to build our lists. The analytics are well organized and easy to understand. The interface is user friendly. It's an affordable alternative to the "big guys." Customer service has also been very good. We have been very happy with the product.

Minpunten:

Templates cannot be organized into categories or tagged. It's hard to find an old one you used before and want to use again.

Email Octopus Review

Pluspunten:

Ease of use, effectiveness, sends emails efficiently and quickly. The ability to choose from templates or create your own is a great feature! Being able to see who has been sent an email, see when they opened it, and if they clicked on any links is such a wonderful feature for our school! Great costumer service as well. This is the first time our company has ever used an email platform software and it has made my job so much more efficient and the communication between our entire membership and school has never been stronger before! On top of that, I finally get to do something in my position that is creative, I love playing around with the templates and adding my special touches, it has helped me bring fun into my job!

Minpunten:

I would of loved more flexibility in creating my own templates, some features as far as how the emails look but other than that nothing!

The BEST Email Platform for "Large Audience" Campaigns for Starter Businesses

Opmerkingen: I have had a wonderful experience, as for this pricing, there is no service I've found that can "go fast" from the get go and start sending large quantities of mail to your lists.

Pluspunten:

The number 1 key of this software is their unique ability to plug into your Amazon Email Platform account. This allows you to send out MANY MANY more emails on a daily basis than any other platform I have come across. Not to mention the ease of ability to upload the lists from wherever you have built them before.

Minpunten:

The biggest difficulty is that there are not comprehensive statistics set up in the back office to individually see what emails are opening and reading your emails. Or the ones that are clicking. That is a step down from where I was before.