EmailOctopus reviews

Ideal for my simple needs

Opmerkingen: I had some good email support when I enquired about reCaptcha

Pluspunten:

My needs are small: a couple of subscriber lists with some automated emails, and a few 'campaign' emails per year. I was pleasantly surprised how Email Octopus was simple to set up, and I didn't have to pay out-of-proportion for my needs.

Minpunten:

I suspect a big company with fancy marketing might want more functions, but the simplicity is precisely what I'm enjoying with EmailOctopus, after using another package that took me hours of learning and support, and whose price shot up as soon as I wanted to send an automated 'welcome' email to subscribers.

The most cost effective email solution with no hidden bolt on extras

Opmerkingen: Ace. Pull your CSV files through already and close your mind-numbing, overcharging, 2-audience-limited mail company and make the switch. If you don't like it you're probably a bot.

Pluspunten:

straight out of the box, the customer service is top-notch, real people, detailed responses not generic bs, and such an easy user interface you don't have to hunt for hidden features. fast, effective, reporting is top-notch. it takes care of everything without the expense of Mailchimp... actually, it makes Mailchimp look prehistoric in comparison.

Minpunten:

Really nothing has popped up that's been an issue, no extra charges, nothing.

A review of Email Octopus

Pluspunten:

It is easy to use. Offers in-depth analytics.

Minpunten:

Adding rows in an emailer is a task. Multi-column rows don't display properly on mobile.

A good affordable email marketing tool

Opmerkingen: Overall, I had a good experience, but I really wish that they fix their email builder, and it's buggy.

Pluspunten:

Even though EmailOctopus(EO) is a relatively new tool but it has all the features you will expect it to have. The best this is that it's really affordable.

Minpunten:

The major problem with EmailOctopus is there UI of email builder. It's really bad and buggy. Also if you try pasting content from Ms-Word or Notion then it changes the formatting which is troublesome to edit. Also if you want to run referral programs for your newsletter then EmailOctopus has very few integrations. They also pushed new update for their forms which makes it compulsory to use it with iframe and not custom html tags. That makes it very static and you can't use your own designs.

Fantastic Newsletter Publishing and List Maintenance Service

Opmerkingen: After a service I'd been using for eight years started developing functionality problems, I checked out competitors and came to EmailOctopus on the basis of a recommendation. Haven't looked back.

Pluspunten:

Everything WORKS. It's easy to import lists. It's easy to set up lead capture pages to get new subscribers. It's easy to create newsletter templates. It's easy to publish campaigns and get them delivered.

Minpunten:

There's nothing I dislike about EmailOctopus, but if I could suggest one feature it would be social media account linking as opposed to having to manually post links to campaign emails to Facebook and Twitter.

Eerder overwogen alternatieven: SendGrid

Redenen om voor EmailOctopus te kiezen: My previous service was becoming more complex and less functional/reliable.

Overgestapt van: Mailchimp

Redenen om over te stappen op EmailOctopus: The price was right and EmailOctopus handled specific functions I needed better than Sendgrid (I do use Sendgrid for some other projects).

Features, Pricing, Pros & Cons

Opmerkingen: EmailOctopus offers a clean interface, competitive pricing, and speedy support. It's preferred over competitors and has gained popularity among users since 2016. Despite some feature limitations, it delivers on user-friendliness, making it a valuable choice for email campaign and marketing.

Pluspunten:

EmailOctopus is appreciated for its user-friendliness, quality templates, drag-and-drop editor, and strong customer service. Its value is highlighted, along with positive feedback from Capterra and G2 reviews.

Minpunten:

While praised for its ease and value, some users desire improvements in email list segmentation and additional template options.

Eerder overwogen alternatieven: MailerLite, Moosend, Brevo en Mailchimp

Redenen om over te stappen op EmailOctopus: I chose EmailOctopus over these alternative products simply because of the price, simplicity and quality.

Easy to use

Opmerkingen: I’m referring others and look forward to being able to help my colleagues get set up

Pluspunten:

I love building newsletters for our businesses and having them go out automatically. The opt-out compliance for our clients is important! Keeping the client list organized with tags and bot automations has been a wonderful feature at an affordable rate for our tiny start up businesses.

Minpunten:

I’d love to be able to build an email series that goes out to all who’ve “enrolled” for the series to be delivered to their inbox once a week. I was working with an Email Octopus Customer Support team member (very available via chat!!) who was so helpful and helped me realize the limitations of this platform but also how to work around them! One thing I’d like to see if the ability to share a template email with someone not in my “team” in Email Octopus… a way to pop the template into a folder and share across the platform to other users?

Email Octopus Fan!

Pluspunten:

Email Octopus is very easy to use and has worked well without any issues. It is the perfect way to create good-looking emails that contain easy to read information with links to our services / products. The database of customers is handled for us, with unsubscribers removed from lists for us. The reports help us gauge where we should be going with future marketing.

Minpunten:

Can't think of anything. Everything works really well.

Great Tool for Non Profits

Pluspunten:

It's easy to use and the block editor and templates help non marketing professionals like us make a decent newsletter

Minpunten:

There is nothing, we really like EmailOctopus.

Helpful and Intuitive

Pluspunten:

I tried 5 other email marketing companies before finding Email Octopus and I'm hooked. I had an IT issues and their team resolved it in 24 hours!! Amazing customer service.

Minpunten:

There is no cloud to hold my photos so I have to upload each time.

Everythin we Need

Opmerkingen: We have used email octopus for many years. I can't comment on the support - because we have never really needed them - their product just runs properly and without issues. We use it for a lot of things, but primarily for email lists for our users and list management. Their API was easy to integrate into our app, and it makes things really smooth and easy.

Pluspunten:

Easy to use, almost never a bug, affordable

Minpunten:

UI can be a bit weird, but is super minor. Its a really great product

Eerder overwogen alternatieven: Mailchimp

Redenen om voor EmailOctopus te kiezen: Constant contact was expensive, limited, and we always seemed to have to contact support.

Overgestapt van: Constant Contact

Redenen om over te stappen op EmailOctopus: We chose email Cotopus for the cost factor originally, but grew to appreciate how well their product works

Refreshingly Simple and Straightforward

Opmerkingen: An excellent tool for most email-marketing situations. I've used it on several client sites for letting them build their own newsletters and email lists, and have not had a single complaint about it. If you are looking for a tool to migrate your email list of hundreds of thousands of users to, EmailOctopus probably isn't for you—but if you're an average-sized business or creator, it's really my preferred option now, and much less spammy/convoluted than something like ConvertKit!

Pluspunten:

Email Octopus is really a great tool for—in my opinion—80–90% of situations where you need email marketing. For the large part it "just works", and I have no trouble getting my clients to use it, which cannot be said about other similar tools.It's quite easy to make great-looking forms and landing pages, and the WordPress plugin is a joy to use—makes things much easier!

Minpunten:

If it's a great tool for 80–90% of situations, then I have to admit it has some shortcomings for those less-common use cases where you really need something robust and more flexible.Its API documentation is a bit lacking, for example, and while things "just work" for the most part, a consequence of this is that you don't have nearly as much control over precise details as you would with a larger—and admittedly more expensive—tool in this same spce.

Eerder overwogen alternatieven: ConvertKit, Campaign Monitor en Mailchimp

Redenen om voor EmailOctopus te kiezen: ConvertKit's branding is a bit of a turn off. It's either just...bad (remember that whole weird thing of temporarily being named "Seva"?), or has a very heavy marketer/car-salesman vibe to it.But it was a decent tool for a long time, so worth using.I came across EmailOctopus via its WordPress plugin, and was intrigued by the simplicity and refreshing marketing and design, which felt so much more "normal" and straightforward than e.g. ConvertKit.I started using it one some personal projects, and after loving it, am now using it with some freelance clients. A few of those are switched over from ConvertKit and we're all happier for it.

Overgestapt van: ConvertKit

Redenen om over te stappen op EmailOctopus: There are situations where I'd go with a tool with more features and more developer possibilities (i.e. a more fully-fleshed-out, better-documented API with ideally some SDKs ready to go).But EmailOctopus is a great balance of focused feature-set, cost, design quality, and customer support, so it's becoming my go-to!

Reliable and cost-effective

Opmerkingen: Overall I've been very pleased. I have tried several other providers and found that this service is excellent and compares well with other providers who charge a lot more for similar features.

Pluspunten:

EmailOctopus offers a reliable platform at an excellent price, and the level of customer support is particularly good. Questions are answered promptly and efficiently. The platform is easy to use and has a good range of features.

Minpunten:

I'd like to see the drag and drop email editor improved. It works well enough and the emails look good, but it is not as slick as other editors I've used.

Eerder overwogen alternatieven: MailerLite en Mailchimp

Redenen om voor EmailOctopus te kiezen: I wanted to switch from a self-hosted email platform to a hosted one, and it was important that the service I chose integrated with Bookfunnel and my website.

Redenen om over te stappen op EmailOctopus: I've tried all those listed and a few more. MailerLite let me down several times. They were unreliable and their support was poor. Sendfox is very basic and charges for options such as single optin lists. Mailpoet has a great editor and integrates with my site beautifully, but it didn't integrate with Bookfunnel, and that was a dealbreaker. Mailchimp has become very expensive.

Everything Most Email Marketers Need at an Unbeatable Price

Opmerkingen: I needed an easier, more reliable platform for various email campaigns, and EmailOctopus delivered.

Pluspunten:

EmailOctopus is incredibly easy to use, yet still full-featured enough to fill the needs of most business owners. I appreciate the intuitive backend, handsome emails, and exceptional deliverability EmailOctopus provides in a simple and pleasing package. I've used other industry-leading emailers, but this is the one I enjoy working with the most.

Minpunten:

Can't think of a thing I don't like about EmailOctopus.

I traded the monkey for an octopus and never looked back.

Opmerkingen: Overall I am thrilled to bits, and I am sure as time goes on that the software is only going to get better and better. I have suggested to many of my clients that they consider Email Octopus for their marketing emails provider.

Pluspunten:

I am a solopreneur who is in the process of building her email empire. At the moment, I have an absolutely tiny email list. I was really struggling to find a company that could meet my needs as someone just getting started. So many other providers were so expensive that I could not justify the cost of the program. Email Octopus is a company that will grow with me - and won't break my budget once I get to where I want to be. Building emails is simple - it works just like other drag-n-drop email builders, but the difference is that it is somehow even easier to use. The landing page builder is also simple and functional. The couple of interactions I have had with the Email Octopus team have been overwhelmingly positive.

Minpunten:

Audience segmentation leaves some things to be desired. While Email Octopus is on par with Constant Contact and Flodesk in terms of segmentation, they don't have as many customization options as MailChimp. This isn't a problem for me right now at this stage, but it is something that I am a little worried about for the future.

Eerder overwogen alternatieven: Flodesk, Constant Contact en Mailchimp

Redenen om over te stappen op EmailOctopus: Price, ease of use, and the fact that they can grow with me.

This Octopus Has Tenticles

Opmerkingen: As of right now I'm excited to get started. If the information you provide from here on is as good as the information I have received so far I think this will be a long term relationship.

Pluspunten:

I'm new to Email Octopus but from the beginning I can see that they address all the areas that other email providers don't. They give segmentation ideas that I would have never thought about. I can see where this email service is different and cares about the success of their clients. I'm excited!

Minpunten:

I wish that they would have asked all of these questions after I have had a chance to use the Octopus. Then i could have been more subjective in answering these great questions.

Eerder overwogen alternatieven: Mailchimp

Redenen om voor EmailOctopus te kiezen: Most of the other services were difficult to maneuver through. The instructions were either vague or nonexistent. Help was hard to come by or took a long time to get an answer.

Redenen om over te stappen op EmailOctopus: After a personal analysis I believe that the Octopus will be easier to work with and help me get to where I want to take the business.

Beautifully Simple

Pluspunten:

It has focus. If you want to write a simple and nice e-mail newsletter to stay in contact with your list it is the best software I found. They have a Texteditor that is easy to use (like writing an Email), you need little steps to send an email and the software works on a mobile device. The integration of forms to wordpress are super simple as well. The Platform is intuitive and easy to understand, you don't need a master in Marketing to use it.

Minpunten:

It would be nice if it had an app for Android. But at least the web-app is mobile friendly so you can even use it on mobile phone to write email without an app.

EmailOctopus Review - A Community Manager at an Impact NGO

Opmerkingen: I think EmailOctopus is a simplified version of something like Mailchimp; really impressed by the way it simplifies the entire process.

Pluspunten:

The ease of use (any day). Really easy to import/export the contacts; the analytics are accurate and easily digestable.

Minpunten:

Certain glitches when it comes to drafting the email (like changing the image size or highlighting some text as bold). Rest all is great!

Eerder overwogen alternatieven: Mailchimp

Redenen om voor EmailOctopus te kiezen: Mailchimp was a) expensive; b) a touch hard to use for a relatively fresh marketing team

Overgestapt van: Mailchimp

Redenen om over te stappen op EmailOctopus: EmailOctopus is a) fairly easy to use, b) relatively cheaper

Very happy

Opmerkingen: great! Their customer service is also very responsive.

Pluspunten:

I love that Email Octopus is easy to use and navigate. Has a lot of automation options that are very flexible.

Minpunten:

I would really love if they implemented a search bar for campaigns and exporting of reports.

Eerder overwogen alternatieven: Mailjet

Redenen om voor EmailOctopus te kiezen: We've been having issues using Mailjet as our primary email marketing provider so we switched to Email Octopus and use Mailjet as a secondary service.

Highly Recommenr Email Octopus

Opmerkingen: It's really great, very easy to use and has all the capabilities I need.

Pluspunten:

The pricing! I had previously used MailChimp, but as my list grew it became way too expensive. The Email Octopus plan is much more economical, and it has most of the same features as MailChimp.

Minpunten:

Having a cut and past list import function is something I miss that MailChimp had, but that is a minor quibble.

Eerder overwogen alternatieven: Constant Contact

Redenen om voor EmailOctopus te kiezen: MailChimp got too expensive

Overgestapt van: Mailchimp

Redenen om over te stappen op EmailOctopus: Price

My review

Opmerkingen: I can say that it has been a reliable and easy-to-use software. The drag-and-drop editor and pre-built templates have saved me a lot of time and effort in creating visually appealing emails.

Pluspunten:

I've been able to set up automated email sequences to engage with my subscribers, and segment my lists based on their behavior, which has helped me to send more targeted messages.The integration with third-party apps and services has also been a considerable plus for me. I've also used the WordPress integration to add sign-up forms to my website and grow my subscriber list.

Minpunten:

I've found the analytics to be somewhat basic, and I would like to have more advanced features such as A/B testing. Additionally, customer support can be slow to respond at times.

Happy customer for over two years.

Opmerkingen: Overall, the experience with EmailOctopus has been largely positive.

Pluspunten:

EmailOctopus looks easy at first, but I will highly encourage anyone to look into the API for more serious use cases. Depending on your mileage, it may take you longer to integrate, but if you have worked with competitors, it only should take you a few hours at most to build a fully integrated flow with the API.

Minpunten:

The editor is a little finicky at times and the documentation for power users could be made more visible. I would also expect better support for managing multiple accounts at this price point.

Eerder overwogen alternatieven: SendGrid en Mailchimp

Redenen om over te stappen op EmailOctopus: The Octopus is cuter.

Email Octopus Save Money

Opmerkingen: The experience has been very good. Hopefully they will continue to improve the product with quick editing features.

Pluspunten:

It's integration with amazon ses is key which lowers the overall price when compared to aweber or other products.

Minpunten:

Needs a better system for removing inactive users.

EmailOctopus are very good

Opmerkingen: Very good.

Pluspunten:

Easy to use and plenty of analytics. Works well.

Minpunten:

The ability to search all of your email lists for emails instead of having to search each list individually.

Eerder overwogen alternatieven: Mailchimp Transactional Email

Redenen om over te stappen op EmailOctopus: Better value

Excellent value for money with brilliant support

Opmerkingen: So far so good, we're just starting out but the support has been great and the tips sent through on email have also been useful.

Pluspunten:

Very good value for money - <25% the cost of similar software we've used.Easy to use.Quick and helpful support.

Minpunten:

It's clear functionality is still being built, but for most email campaigns it'll do a cost-effective job.

Eerder overwogen alternatieven: MailerLite

Redenen om voor EmailOctopus te kiezen: Price

Overgestapt van: MailerLite

Redenen om over te stappen op EmailOctopus: Price