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Over Targetprocess

Targetprocess is een visueel platform waarmee je op een flexibele manier kunt implementeren en opschalen binnen je gehele onderneming.

Meer informatie over Targetprocess

Pluspunten:

There's an active developer community and the team at TargetProcess invariably respond quickly with a can-do attitude, no matter how in-depth or niche the request is.

Minpunten:

If I compare the service with Jira, I can find several disadvantages. At TargetProcess, I lack commenting tools, change notifications, process timelines and time management.

Beoordelingen van Targetprocess

Gemiddelde score

Gebruiksgemak
4,0
Klantenservice
4,6
Functies
4,4
Prijs-kwaliteitverhouding
4,3

Waarschijnlijkheid van aanbeveling

8,5/10

Targetprocess heeft een totaalscore van 4,5 van 5 sterren op basis van 546 gebruikersreviews op Capterra.

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Reviews filteren (546)

Mark
Mark
Executive Director of Agile Management and Technology in VS
Geverifieerde LinkedIn-gebruiker
Informatiediensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Powerful Software for Agile Organizations, Could Improve in Usability on Higher End Functionality

5,0 5 jaar geleden

Opmerkingen: We are using Targetprocess in our daily Agile practice. Our developers and Product Owners are trained in its use, and it is a huge piece of our practice. The software is key to our Agile efforts, and is relatively easy to set-up and use. However, the buyer should be aware that unless you deploy one of the pre-built frameworks, you will be starting with a clean slate, and will have to build your own structures, and this can take a bit of thought and time. I enjoy using the software, and we intend to renew our license for the next year, and will be making efforts to expand the user base. The ability to define different workflows for different teams is very powerful, as is the Request Portal, and other more DevOps type features. Story card aging is another nice feature that we now implement through custom rules.

Pluspunten:

Excellent pricing structure, easy to set up, and implementation/training professional services are first rate. The software is powerful and can handle various different approaches to Agile/Agile Scrum, and comes with pre-built solutions for frameworks like SAFe. Our organization was up and running in little time.

Minpunten:

Some of the more powerful features, such as creation of rules could be more straightforwardly implemented. Some features have a "coding" feel to them that could improve in usability, user-friendliness. The software is sensitive to hierarchical structure of Agile entities, and you have to get this right. The ability to move/transform entities into different levels of the hierarchy could be improved, and sometimes can disconnect entities from the hierarchy, forcing the user to reconnect them manually.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Powerful agile project management tool

5,0 2 jaar geleden

Opmerkingen: We started small with one client and project, then slowly added all our clients and projects. Some clients had other requirements and TP was easily able to handle what we needed as we expanded it's usage into sprint planning, daily check in, project planning, releases, automated reporting, etc. What I like best is the confidence it gives me that it will be able to grow with our needs into the future.

Pluspunten:

As our organization continues to grow and have more complex needs, Targetprocess can easily handle whatever our needs are and helps us to grow using standardized methods no matter the project. Also, we have many creative people in the tool and it's user friendly for the non-technical types too.

Minpunten:

It's great power can also be a weakness, as getting it setup and configured requires planning offline, team alignment and understanding before moving the workflow to a digital tool like Targetprocess. Having someone who understands Agile and programming is best to get this setup for you as its so customizable it can be intimidating.

Gary
security manager in VS
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

TPOD is great for the money when you want to get rid of all the sticky notes and strings

4,0 vorige maand Nieuw

Pluspunten:

The system is very easy to use and is quite intuitive. Many of our users can easily adopt its methodologies and workflows.

Minpunten:

Connecting to third party tools such as SalesForce and Azure Dev Ops is extremely difficult. There are only 1 or 2 tools and both are terrible.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computergames, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

My experience with Targetprocess

3,0 6 jaar geleden

Opmerkingen: We are using Targetprocess mostly for Product Backlog management. It helps us to visualize backlogs of different teams inside of one product and create a "big picture". Service organisations are using Kanban practices and it perfectly solves prioritization and backlog management issues.

Pluspunten:

- Flexibility of the tool, customization options - Ability to create any kind of process workflow - Out of the box Kanban metrics - Representation of data on views and boards in any kind of form, for different stakeholders - Visual cards and thier options - Ability to automate process steps with web hooks and metrics

Minpunten:

- Timeline is not useful - Interdependencies management is poor - Reporting engine, options are limited - Customisation of entity view is not possible - Access management options is limited - Lack of capacity/resource management functionality - Lack of Portfolio management (cost management, portfolio roadmaps, strategic dashboard, what if analysis)

Aaron
Software Development Manager in Australië
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Excellent alternative to JIRA

5,0 5 jaar geleden

Opmerkingen: We used JIRA for several years and it's good, but the lack of proper integrated hierarchy means organising 10,000+ items is just impossible. Even 3rd party plugins dont help much. The UI is slow and unattractive and after 6 months trying to get JIRA Porfolio to work (a cool idea!) I could never get it to and the response from Atlassian was disappointing overall.
The UI is much, much better in Target Process and

Pluspunten:

* Responsive UI * Adding many stories at once is easy so doesn't interrupt your flow * Incredible customer support responsiveness * Dashboards are 10x better than anything in JIRA * Reports are built in and very well designed, things you have to buy from 3rd parties in JIRA (if you even can)

Minpunten:

* Roadmapping is harder than it looks, some planning features missing means i can't throw away my gantts just yet but it's getting close * Search results have way too much white space, can be hard to find exactly what you're looking for - JIRA was better at this * Difficult to learn the filtering side of things for anything more than basic needs (but their customer support team are amazingly supportive on this, even writing a script for me immediately to address my individual need). Oh, this is meant to be the con section isn't it. ;-) * Workflows aren't quite as customisable as JIRA, such as setting triggers and custom screens

Bruno
Director in Brazilië
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Awesome product for the right cases

4,0 5 jaar geleden

Opmerkingen: TP helped us a lot to manage a complex project that had many teams working in parallel in a large product roadmap. My conclusion was that to be worth the investment the teams should take advantage of all the features and metrics that it can generate. Depending on client's project management in some cases it was not possible to use correctly sprints and generate metrics. In those cases we ended migrating to other tool (such as Trello).

Pluspunten:

Tons of good features Very flexible and powerful

Minpunten:

Expensive for companies in Brazil As we are a consulting company, there wasn't a good (and cheap) way to add clients to the projects with the ability to add comments to cards without purchasing a license. In some cases there were more than 10 people involved in the project that would have very small interactions. It would not make sense to purchase licenses for everyone.

Marco
Client Manager in Italië
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A strong Agile and multiproject companion tool

5,0 5 jaar geleden

Opmerkingen: We have introduced Targetprocess during 2017 year since we have started to really implement an Agile approach to our development process. We are also active JIRA users and from the beginning we discovered a much more clean approach with TP, and a much more powerful reporting tools.

Pluspunten:

We have found it very clean and simple in the day by day usage, it has powerful reporting functions that helps to keep track of your progression and global performance between multiple projects

Minpunten:

We are missing some functionalities, like the skills matrix tool in order to have a clear view of allocated peoples vs. skills required on a project basis. Some aspect of the UI can be improved and much polished to be more clean, but we know that its a matter of time.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Target Process is one of the strongest project management tools available

4,0 5 jaar geleden

Opmerkingen: If we were going to start a business today or if I had 1-2 months for setup and on boarding, I would strongly consider Target Process to run the project management just because of the large number of options for structuring the workflow and reporting metrics. I would compare it most to Jira classic projects, but more user friendly.

Pluspunten:

At first glance, you can do anything you want with Target Process. It is geared to set up workflows and views the way you want them to perfectly fit your business structure. The more time our team spent in Target Process, the more we realized how it is extremely customizable. Of all of the Project Management tools I have viewed (which is a lot) I have never seen one that would allow you to created as many variations of a project view and related reports as Target Process.

Minpunten:

With all of the customization possible, it is very daunting to get it set up and running. The only reason we did not stick with it long-term is because we had a hard deadline to change project management software, and could not onboard everyone fast enough. Other than that, the only things "missing" are things like bulk edit or moving tasks to a different project. Very minor things.

Kelly
Cashier in VS
Detailhandel, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Target process

5,0 5 jaar geleden

Opmerkingen: I like that is easy to use and that you do not need to be a genius to use it

Pluspunten:

That it helps run the business better and faster and they update the software better then the other software programs

Minpunten:

I think it makes the other software programs look bad because they are not as good as the targetprocess

Bill
Bill
Development and Integration Manager in VK
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

with Target Process for the long haul

5,0 5 jaar geleden

Opmerkingen: Several of the team are remote workers, so it's great that it's cloud-hosted and accessible from anywhere. We've been able to customise it to add the fields we need, and - following a hint from customer support - we also use it to manage our retrospectives. It's also straightforward to interface from PowerShell, and we've used the API to integrate with our on-prem TFS system. The TFS side has brought challenges - but that's a topic for my TFS review! Once I encountered Target Process, it has been my Agile tool of choice, ahead of JIRA. In my first company, it was a little mysterious, and that was because we hadn't actually been properly SCRUM trained. Worse, we were trying to extract non-Agile information from it. That's not the tool's fault - but to get the best from Target Process, you do need to understand SCRUM (or Kanban, which it also supports). Once I got my SCRUM Master certification, the light bulb went on for Target Process too, and I realised the power it had.

Pluspunten:

The boards are just so intuitive - using a board to estimate user stories, for example, by dragging stories of similar complexity to the same story-point column. Being able to quickly throw together a board to view stories or tasks, on a grid with whatever-you-want as the two axes makes it really easy to understand how your work is partitioned.

Minpunten:

The licensing model makes it hard to share info with non-users. You can generate (and export) lots of reports, but I'd really like to see a read-only licence that lets occasional visitors look around.

John
Sr Business Analyst in VS
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Visual Software Management that really works

5,0 8 jaar geleden

Opmerkingen: We were a MS Project Pro shop for several years in our internal IT support organization . . . and were leveraging various features of MS Project Pro in phases. While there were "good things" about the product, it just turned out to be "too cumbersome" and "time-consuming" to get data in . . . in order to get anything out in a timely fashion.
When the decision was made to find something else, we would end up selecting "Targetprocess" - a true visual software management application. There were several key things that got us excited from the start: ease-of-use, quick implementation, ability to import content from external apps, conceptual simplicity, ability to customize various types of views to support our Agile teams (Kanban and Scrum), ability to tweak workflows for various entity types (e.g. Projects, Epics, Features, User Stories, etc.)
In many ways, Targetprocess reminds me of my toy box when my brother and I were growing up. We would reach in and be surprised by the toy we would bring out to play with . . . and like our toy box, Targetprocess will surprise you in what you'll find when reaching in . . . to locate / leverage various features and functionalities that constantly surprises you.
Besides the extensive flexibility of Targetprocess, the company has developed a decent set of user guides and training videos. I would recommend viewing the training videos, first, in order to get a first-hand look-and-feel of the capabilities of the product. And realize, you are just scratching the surface, when viewing them. The videos only begin to "hint at" what you can do with this visual software management tool.
Give it a test drive today . . . as Targetprocess offers a free access license to see for yourself!

Pluspunten:

Besides the flexibility and robustness of the features and functionalities found in the product, Targetprocess has a great support group found when using their "Live Chat". Their Live Chat personnel who respond to our inquiries and issues are extremely responsive and knowledgeable. And the same can be said for their Targetprocess Support team. Many times when we have discovered an issue or had a technical question, their Support team have provide abridged videos and write-ups that demonstrate the how-to's for resolving or leveraging the functionality of the tool.

Minpunten:

What is Targetprocess' strengths is also its' weakness -- its' extensive flexibility / functionality . . . which is overcome over time by using the tool. Sometimes, you are not certain which approach to use when creating a board / view / list, or wanting to use a report, or creating a dashboard, or exporting the content out as a CSV file for Excel manipulation. But as we have worked with the tool, our various departments have developed SME's (aka Subject Matter Experts) to work with their end-users of the product. This has helped significantly for us, and we have monthly TP user community session to discuss-and-share how various groups are using the tool, and providing each other with tips-n-tricks.

Ewa
Polen
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Visibility and customization

5,0 8 jaar geleden

Opmerkingen: We have one team with scarce number of developers but we have a lot of projects and tickets. Our main problem was filtering and prioritizing the tickets so that we don't have to go through the list of not important tickets too often. TargetProcess enables that and also provides the views to see all the tickets of many projects on one board and also enables filtering out or inactivating a project. Secondly, Kanban boards are of great importance for us. Thanks to them we can easily change a property of a ticket or relocate a user story between features. That is an irreplaceable help when you have a lot of tickets. Thirdly, we know it too well that tickets times estimates are prone to mistakes and thus team sprints time boundaries change. In TargetProcess it is very easy to edit a team sprint start and end time, no need to tediously go through all the tickets of a team sprint.

Pluspunten:

The best things in TargetProcess are visibility and customization. TargetProcess provides many examples of tickets views for planning, being up to date with daily tasks or for retrospective purposes. There are different levels to look at tickets: you can easily prioritize all the tickets on a backlog and you can plan each ticket separately. We needed customization, because our workflow is always a work in progress. TargetProcess enables customization of both: views and tickets. Besides that, the UI is very intuitive. Tickets can be written with Markdown.

Minpunten:

At first I missed retrospection views, but then reports were introduced and now you can e.g. make a chart of how many tickets were closed each month. The only thing that bothers me now is the time needed to first open the TargetProcess in a new tab in a web browser. Apart from that, I see nothing to dislike.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Evenementenbureaus, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Absolutely essential agile tools!

4,0 4 jaar geleden

Opmerkingen: TargetProcess has become an essential part of our agile development process. It's very flexible and has also proven itself valuable managing work in other areas of the business (Biz Dev, Marketing, etc...).

Pluspunten:

Their visual flexible boards allow our team to easily see views of our development progress in whatever way we need. This is one of the few products that gets prioritized backlog views right. TargetProcess has become a critical piece of our software development lifecycle.

Minpunten:

It would be nice to see entry-level pricing for small companies. For Start-ups, every little bit helps!

Fayaz
Senior Software Developer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

The best agile project management tool for software development.

5,0 9 jaar geleden

Opmerkingen: This is a great product with amazing features, great support from the TargetProcess team and we use it daily and intensively. It is our main tool for managing a really complex software and release / iteration schedules. Multiple products - some off the shelf, some are bespoke. TargetProcess copes perfectly with all of this. It is just as ideal for small projects as it is for large projects, utilizing tasks bugs, stories, features and epics. We even use TP for time sheet management for pretty much the entire company.

Pluspunten:

For me personally the best thing about TargetProcess is the people behind it. The support is second to none, they respond promptly via email, but usually I use the live chat which is just perfect. Using live chat we have often used the screen sharing facilities and the support person has taken control of our server virtual machine, which I'm more than happy for them to do, I trust them 100%. We've never had a show stopping issue from their system by the way, its very robust and smooth to run, even on a vm. I also really like the user interface, it looks professional and is easy to use. As a developer myself, I understand how hard it is create something like that, so I am really impressed. They also have great commenting / following system in place which allows people to be notified of updates on stories that are specific to them. It's generally a great, stable platform which runs very efficiently on minimal hardware.

Minpunten:

Generally the only thing I have disliked is the learning curve switching from the TP2 interface to TP3. If you are a new user of course, you wont have this issue as you will just be using TP3 interface. The TP3 interface is very good, very flexible and looks awesome, it's just very different from the TP2 interface that I was used to.

Tony
Director of Service Execution in VS
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Review

4,0 5 jaar geleden

Opmerkingen: Overall good experience.
Primary use is create high level Feature/Story view for client and internal project manager. Also, use the task board to go through stand up each day with teams.

Pluspunten:

1. Features & Stories list view 2. Consistency a. Done is always visible in Grey b. Green + button to add stories, tasks etc 3. Customization of boards and views 4. Reports 5. Clean UI 6. Information found in the burn down chart details 7. Timesheet view for our teams

Minpunten:

1. Sometime performance is slow 2. Wish I could add points, tasks, hours to Bugs. Workaround - we make everything a user story and put the word "BUG:" at the beginning of the story/task and set it up to automatically turn red. 3. Sometimes can get lost trying to create a report/board etc and it does not feel intuitive

Greg
General Manager in VS
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Useability has improved significantly and the SAAS solution works well.

5,0 5 jaar geleden

Opmerkingen: Used heavily for all projects across the organization, not just IT.

Pluspunten:

Works very well for the actual creation and collaboration work around users stories in an agile project environment. The cloud/SAAS prodcut

Minpunten:

Tracking and reporting at a project level is still very weak. The ability to easily roll things up to a project level is still very difficult and the internal reporting abilities is still lacking. Even the most basic information has to be extracted to Excel or another reporting tool. Would help to have some basic end-user reporting functionality.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Very customizable - need to learn how to use it.

4,0 4 jaar geleden

Opmerkingen: I'm overall happy with TP, but I constantly need to convince people why its good or better than the alternatives.
I think it doesn't always help you create a smooth process as a team, since you can do everything.

Pluspunten:

Highly customizable - you can set up everything as you want it. There's almost nothing you can't do.

Minpunten:

It takes a while to get to learn all the capabilities of TP. I'm the company's expert and each new person who needs to learn it still takes time to learn it.

Larry
Manager of Systems and Test in VS
Computer- en netwerkbeveiliging, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A Lot of Features with a Few Shortcomings

5,0 5 jaar geleden

Pluspunten:

Target Process offers a lot of functionality to make it very useful for most organizations, large and small. I particularly like that it combines all normal ALM functions with basic PM functionality to track progress. I also like that it isn't just focused on software and Agile, but allows you to adapt it to your needs. We use it for both hardware and software with equal effectiveness. Customer support is excellent and they will even perform supported customization for you.

Minpunten:

Learning to use the views isn't intuitive and lacks the ease of use of an advanced search to find the items you're looking for. The test functionality is a bit of an after thought and doesn't allow some needed features, like reuse of test steps and test parameters. We use this to manage all requirements and there is no easy way to get those into a nice printable format. I know they are working on more item customization, but I'm use to TFS and having complete control over the fields, layout, and rules.

Pete
Lead UX/UI designer in VS
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The gift and the curse, a Target Process Story

4,0 7 jaar geleden

Opmerkingen: In all the application works well and has lots of value for it's role in our day to day operations. My company uses the system as the corner stone application for our agile project development system of management and for the most part it works quit well. The system is flexible enough not to lock you into a pre-determined work-flow box but structured just enough to help save you from yourself at times. There are many opportunities for improvements such as duplicating user stories, tasks, and test cases as new items, the filtering is found to be quite difficult especially for non-development folks such as myself, and the ability to share boards with outside teams or clients could be a tad more useful. In all a solid product that fits with just about any team size that is dependable and constantly improving.

Pluspunten:

Ease of use and constant improvements.

Minpunten:

For me, there seems to be some obvious functionality that is not included such as duplicating user stories, tasks, test cases and such.

John
Director of Technology in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

It hits the Goldilocks zone

4,0 5 jaar geleden

Opmerkingen: A great fit for a small business running Agile Scrum. Setting up new users is a snap and there's almost no need to train, so we don't waste time getting people up to speed. It just fades into the background of our day-to-day work tempo.

Pluspunten:

Easy to use - 2D drag-and-drop for cards in Iteration Plan mode is intuitive and straightforward. Quick to create new cards, assign them to features & releases & sprints, etc. Plenty of ability to customize for smaller organizations, no need to slog through lots of mandatory fields, steps, etc.

Minpunten:

UI is sometimes touchy, especially on a small screen. Dragging a card to a new state, paging forward & back through iterations. I wish you could define defaults for things like the Project field when creating a new card - right now it defaults to alphabetical order.

Carlos
CEO in VS
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The best Agile project management software I have used (with plenty of references)

5,0 8 jaar geleden

Opmerkingen: This is a very easy to use tool. It has enabled me to collaborate with several people over time. It lets you master - and quickly put to practice - Agile Methodologies for software development. There are many ways to do things, this makes it easier to learn. Very easy to customize to the specific workflow of your organization. You can tailor your menus, dashboard and views to quickly access the information you need. Very reliable, never had a problem with it. Constantly improving: making updates, fixing bugs (which I haven't even seen) and adding new features. I have used it professionally at work, in my own business, and I am so pleased with it, that I constantly suggest it to developers team I meet with. A software company without a software like this (or not as good as this one), will under-perform, loose competitive edge ... and eventually fail.

Pluspunten:

Very reliable. Fully customizable. Easy to use. Full of features. Very modern.

John
Project Manager in VS
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

So Easy to Use

5,0 5 jaar geleden

Pluspunten:

My team and I were able to get started on this product right away and our user did not take long to onboard.

Minpunten:

Overall my experience with this product was great. The only thing that was maybe lacking was some other features that competitors offered.

Marcos
Development manager in Spanje
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Powerful and ease of use together

4,0 6 jaar geleden

Opmerkingen: Targetprocess helps everyday all of our developer teams, scrum masters, product owners and stakeholders to organize the refinment, planning and daily track of all of their work with a ease of use and a nice and usable interface.

Pluspunten:

Ease of use when you want to create a new board, also the boards configuration is very powerful, with lots of possibilites of filtering and visualization tips. Despite this, if you have any doubt or question you can contact with their support team by on-line chat, every time I contacted they have solved my doubts.

Minpunten:

Lack of information and/or manuals about DSL language to edit or build new reports. In our case the notification system don't work properly and seems to send messages to people who do not have to receive them.

Todd
Dept Manager Corporate Operations in VS
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great for Project Management

5,0 5 jaar geleden

Opmerkingen: We have been extremely satisfied with TP and continue to grow how we utilize the software across various teams.

Pluspunten:

We utilize TP daily for all of our project tracking and testing purposes. We have multiple product software suites that we continually maintain/update, and using TP allows us to easily coordinate and plan the hierarchy of those enhancements. We use this for testing new enhancements, as well as production issues and additional feature request enhancements.

Minpunten:

When pulling reporting and exporting to CVS, there are limitations to the number of records that can be exported. We have learned to filter down our reporting and pull in multiple requests.

Dennis
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

A useful tool with excellent customer support

5,0 9 jaar geleden

Opmerkingen: We collect feedback (Suggestions, problems and desires) from all of our employees in all departments. In the past, many topics have perished due to the mass of feedback. It was also not always clear on what issues should now be working.
Now our meetings are very structured due TargetProcess and the staff know what they are supposed to work and work much faster.

Pluspunten:

The best thing is that I can develop my own processes in the tool. I can translate the needs and requirements of my clients exactly. Thus, I can build a IT supporting project management adapted to the company. Sometimes I do not get ahead when programming my user-specific requirements. But the customer support is really fantastic. There is a contact person of TargetProcess has contacted me. This person has processed my problems always directly. Either he can solve the problem directly or he has informed the competent developers about it and the challenge was eliminated in the shortest possible time.

Minpunten:

I find it a pity that the tool is not yet available in German. I personally have no problem with it, but many executive employees who do not speak English are working with this tool. This has already cost some nerves among employees. But it is positive that the employees also learn a bit of English.