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Over Hexnode UEM

Een totaaloplossing voor het beheer van iOS, Mac, Android, Apple TV's, en Windows-apparaten en -laptops.

Meer informatie over Hexnode UEM

Pluspunten:

I really love Kiosk Lockdown, and it is very simple when I do install hexnode by using Device Owner.

Minpunten:

The name Hexnode is not very catchy and it's sort of hard to remember.

Beoordelingen van Hexnode UEM

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,5
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

9,0/10

Hexnode UEM heeft een totaalscore van 4,7 van 5 sterren op basis van 114 gebruikersreviews op Capterra.

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Reviews filteren (114)

Nirmal
Nirmal
Developer in India
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy use UEM solution

5,0 2 jaar geleden

Opmerkingen: Hexnode UEM is easy to use and is best for mac. I would recommend this software to everyone looking for an MDM with these features.

Pluspunten:

Hexnode UEM is one of the easiest MDM software to familiarize. Well-prepared documentation helped us follow quite quickly. Moreover, any doubts regarding the software can be clarified with their friendly and knowledgeable customer service team.

Minpunten:

Hexnode for windows was not upto mark compared to mac. Occasional bugs sometimes cause problems.

Eerder overwogen alternatieven: Jamf Pro

Overgestapt van: Jamf Pro

Redenen om over te stappen op Hexnode UEM: Pandemic scenario posed a WFH issue where we had to manage the devices remotely. So, we thought of trying out the Hexnode free version. Soon enough, we were convinced of its capabilities and subscribed for the same. Though we faced slight issues due to occasional bugs, we could clear it out with the help of the support team.

Jayme
IT Support in Australië
Automotive, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great MDM with Little Limitations

4,0 vorig jaar

Opmerkingen: Great experience, helps us manage all our devices with ease and very cost effective.

Pluspunten:

Very easy to install on new devices. The policies feature makes it so that we don't have to replicate the same settings for each different device. We can simply add the device to the policy and have all our settings and programs assigned to that device.

Minpunten:

The only feature that we've noticed that doesn't work properly is the app switching when in kiosk mode. Otherwise it works exactly as intended and does everything we need it to do.

Nikhil
Technical Account Specialist in India
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A product with a great UI that requires some backend tweaks to make the product more stable.

3,0 2 jaar geleden

Opmerkingen: Overall, a good experience. Would recommend it to SMBs who are just getting into UEM. Might not be the best for large Enterprises.

Pluspunten:

The UI is amazing and very intuitive. Setup is a breeze.

Minpunten:

Some features do not work as expected due to the lack of thoroughness in the backend stack.

Eerder overwogen alternatieven: Cisco Meraki

Redenen om over te stappen op Hexnode UEM: Ease of use and good UI.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Awesome Product, Great Price, Fantastic Support

5,0 2 jaar geleden

Opmerkingen: I use Hexnode to lock down the iPads in my stores to only display a catalogue of items to my customers. The tool works easily and is very simple to set up and run.

Pluspunten:

The platform is pretty handy and is compatible with a wide range of devices. Several of our offices across the nation use different types of devices, so this really helpful in our scenario.

Minpunten:

I am absolutely happy and satisfied with the product and services. I have no complaints whatsoever.

Eerder overwogen alternatieven: Scalefusion

Overgestapt van: Esper

Redenen om over te stappen op Hexnode UEM: Hexnode is the best device management software compared to all others in the EU region with GDPR compliance.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great for managing Kiosk devices

5,0 2 jaar geleden

Opmerkingen: Hexnode is worth every penny you spend if you have similar issues as ours. I will certainly recommend it.

Pluspunten:

Kiosk device management is pretty easy with Hexnode UEM. It has an easy and intuitive portal and interface. Overall, Hexnode is one of the best UEM available for its price.

Minpunten:

There aren't many dislikes to talk about. Sometimes, the portal takes time to load. However, this happened just a couple of times only.

Eerder overwogen alternatieven: Intercept X Endpoint

Overgestapt van: Intercept X Endpoint

Redenen om over te stappen op Hexnode UEM: Hexnode helped us with asset management issues, especially Kiosk device management. Overall productivity is improved.

Gregg
Gregg
President/CEO in VS
Geverifieerde LinkedIn-gebruiker
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great MDM Solution

5,0 vorig jaar

Pluspunten:

It was easy to migrate over from another MDM application. The dashboard is laid at well.

Minpunten:

I don't like that device location tracking - GPS is not a mandatory.

Sneha
Product evangelist in India
Computer- en netwerkbeveiliging, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Hexnode has eased our remote working scenario.

5,0 3 jaar geleden

Opmerkingen: Hexnode is one tool that does justice to the price. It has been easy to implement and mastering the software took only a few hours. Moreover, any doubts or issues can be raised and the support team will surprise you with their quick response.

Pluspunten:

Hexnode is feature-rich in the Android and iOs platforms and almost all the features are really easy to implement. The enrollment of devices and users has been an easy process and the integration with identity service providers like Okta is a great advantage.

Minpunten:

Not many negatives faced so far with Hexnode. Additional security for the IT admins to log in to the portal would be better so that more security can be assured.

Eerder overwogen alternatieven: Jamf Pro en Scalefusion

Redenen om over te stappen op Hexnode UEM: Hexnode seemed worth and affordable to our enterprise. Moreover, their customer support is amazing. So, compared to other software in market, working with Hexnode seemed more comfortable.

Milad
Owner in Nederland
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Best for medium sized companies

5,0 3 jaar geleden

Opmerkingen: Since we expanded our companies to a few more branches, we wanted a Unified Endpoint Management system which can manage devices remotely without compromising on security. Hexnode was able to meet our requirements satisfactorily.

Pluspunten:

The UEM service provided by Hexnode exceeded our expectations through its easy to navigate interface and fantastic technical support it offers. Nonetheless, the best part is the unparalleled value it provides for this price.

Minpunten:

Hexnode is more or less an above basic UEM product, which is best for medium sized companies, but not for very large corporations. The updates can be late and you may not find some necessary features in lower packages.

Eerder overwogen alternatieven: Cisco Meraki

Redenen om over te stappen op Hexnode UEM: Compare your requirements with the features offered and select the plan that suits your needs. We never anticipated Hexnode to cross our expectations, but it did.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great Customer Service/Knowledge Articles/User Experience

5,0 3 jaar geleden

Opmerkingen: One word to describe my whole experience is: Easy. Hexnode made it super simple for the small bank that I work at to enroll devices of both Android and iOS, as well as monitor and maintain them effectively. Their support is two clicks away, which is always nice for when I have simple questions that I can't find in their expansive knowledge articles (which is rare..)

Pluspunten:

The layout of the portal as well as the knowledge articles provided for enrolling and managing devices are clear, easy to navigate, and even easier to ask for support with their built-in live chat function.

Minpunten:

Nothing to complain about really! The pricing is a little steep for Enterprise features per device but it comes with great value.

Eerder overwogen alternatieven: ManageEngine Mobile Device Manager Plus

Redenen om over te stappen op Hexnode UEM: They have better support, better knowledge articles, and are just easier to work with in general.

Nicholas
Account Support Manager in VS
Facilitaire diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Limitless features, but be careful

5,0 4 jaar geleden

Opmerkingen: This software is much more intuitive than free options that are available. At $4/month for each phone, this is something that will almost instantly pay for itself. We get nervous with the amount of access we have to employees, so it is important to be honest and upfront with users of mobile devices that they are being heavily monitored.

Pluspunten:

You can do almost anything to control phones out in the field of your employees. This will limit the time wasted having employees come in the office to assess their phones. Also, this makes it so if someone steals a phone with this software, the phone will be basically useless due to the security features.

Minpunten:

Employers should be very careful with how they implement this software. This should not be used on a phone that was not issued to an employee. It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage.

Jordan
Manager in VS
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great easy to use MDM

5,0 vorig jaar

Opmerkingen: Wonderful

Pluspunten:

Easy to use and setup. Wonderful tech support

Minpunten:

Need ability to purchase varied licenses for different clients

Eerder overwogen alternatieven: Jamf Pro en Miradore

Redenen om over te stappen op Hexnode UEM: They setup and spent an hour helping even though I was just a trial customer at the time.

Kevin
Asst. System Admin in VS
Chemicaliën, 51-200 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Multiplatform and Easy to Use

4,0 9 maanden geleden

Opmerkingen: I cannot give 5/5 stars simply because I have only used this product in a test environment. However, my company has been impressed with the ease of use of Hexnode MDM and the very responsive support team. Our company was on the way to find another MDM provider and Hexnode had the quickest learning curve. They support all of our platforms including Windows, Mac, iOS, and Android. During our trial we ran into a few issues, bugs, and missing features, but the support team was quick to answer our questions, provide workarounds, and submit feature requests. One of our biggest request was to be able to upload MSIX files for Windows applications, and this was implemented within 2 months of our request.

Pluspunten:

Multiplatform, Easy Learning Curve, Great Support, Simple UI.

Minpunten:

Groups cannot be nested, there are still some bugs to be tweaked, less robust Windows management, no Windows Automated Enrollment (OOBE)

Tarik
Head of Global IT & Infosec in Turkije
Consumentendiensten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good but a little bit expensive

4,0 11 maanden geleden

Pluspunten:

Google SSO integration and apple and non-apple support

Minpunten:

Unfortunately It's an expensive solution.

Eerder overwogen alternatieven: SOTI MobiControl

David
CEO in India
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best UEM solution for Beginners

4,0 3 jaar geleden

Opmerkingen: The Hexnode team will try their best to help us fix the issues that may pop up, so as a user, we are delighted with the product.

Pluspunten:

Hexnode UEM feels relatively easy to use and navigate. It's simple enough for a beginner while it houses the complex management features that you would look for in advanced solutions.

Minpunten:

We ran into a few glitches and errors while using the product but most of our concerns were addressed and cleared up by the team, so we do not have any significant grievances.

James
Programme manager in VK
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best MDM

5,0 5 jaar geleden

Pluspunten:

This tool is so easy to use and to setup policies, no complex settings everything is at your finger tips ready to create your policy. Enrolling a device is just scanning a qr code! Its that simple. App catalog is amazing! so sleek and looks really appealing.

Minpunten:

I have nothing to write here. Hexnode has been amazing

Jeffrey
Network Administrator in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great MDM, Great Support

5,0 4 jaar geleden

Opmerkingen: Hexnode's support has been great. They solved any problems I ran into quickly.

Pluspunten:

This software has exceeded my expectations and deployment was incredibly simple.

Minpunten:

One of the features I was looking for (the ability to disable USB lock on iOS devices) isn't available, but I was told it's in development.

Eerder overwogen alternatieven: Jamf Pro

Redenen om over te stappen op Hexnode UEM: Easy of use, features, and price.

Sondang
Application Support in Indonesië
Logistiek en toeleveringsketen, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

with hexnode the work is smooth

4,0 4 jaar geleden

Opmerkingen: with this software I can find out the list of applications running on devices and find out the position and activity of the device/tablet.

Pluspunten:

Monitor device / policy / mandatory apps .

Minpunten:

Monitor device / policy / mandatory apps . lock device

Darryl
IT Director in VS
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Super support. Excellent mobility management.

5,0 7 jaar geleden

Pluspunten:

Great feature set for price point. It meets our tribal requirements without paying for features we don't need or won't use.

Minpunten:

When working on a specific device, say number 40, and you click the back button in the browser it takes you back to the top of the list or first page. it would be better to take you back to the page you were on previously. Quite a pain if you are working through a long list

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Okay product, good price, horrible support

3,0 vorig jaar

Pluspunten:

Has the functionality we need at a reasonable price point

Minpunten:

The suppot via chat and phone is horrible

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Vastgoed, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great Web UI, an improvement over Maas360

4,0 5 jaar geleden

Pluspunten:

It has a remote view feature for iOS, great support, and a super easy to navigate UI compared to Maas360.

Minpunten:

Not as feature packed as Maas36, but works perfectly for what we need in our organization.

Luis
CTO in Puerto Rico
Duurzaamheid en milieu, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best MDM

5,0 4 jaar geleden

Pluspunten:

Best MDM, Best Price, Best UI, Best Customer Service

Minpunten:

NONE I can find.....................................

Eric
Technician IT in Canada
Voedselproductie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Hexnode users

5,0 4 jaar geleden

Opmerkingen: [SENSITIVE CONTENT HIDDEN] was very helpfull in to try to make me add up a new device in the admin section. 10/10 service!

Pluspunten:

remotely support to users. very good support/security tool for our cellphones and tablets for our company.

Minpunten:

could not enter the new device number in the admin section. no boxes, no arrows, no links.. i needed to get support and see that i only change the number.

Garfield
MIS Director in Jamaica
Overheidsadministratie, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Product Accompanied By Great Customer Service

5,0 vorig jaar

Opmerkingen: Great. Efficient

Pluspunten:

User Friendly, Clean, Customer Centric,

Minpunten:

Cost. While is cheaper than some of their competitors, It would be great if it was a tad bit cheaper.

Aby
Project Administrator in India
Vermogensbeheer, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Decent features at a reasonable price

5,0 2 jaar geleden

Opmerkingen: Good features at a reasonable price- will recommend

Pluspunten:

Hexnode's Location tracking and Geofencing features are quite beneficial, especially for maintaining security and confidentiality. Moreover, Hexnode UEM is not too pricey when compared to its competitors.

Minpunten:

Lacks some features in the mobile version compared to the web version.

Amol
Technology Consultant in India
Computersoftware, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

A modern MDM product with great set of features and dev friendly APIs

4,0 5 jaar geleden

Opmerkingen: We are trying to build a knowledge experience product where Kiosk mode is important feature considering young users' safety to avoid them opening non-safe applications.

Pluspunten:

Policies can be applied to usergroups, policies are associated automatically to each device after the device is added to a user in usergroup Single mode and multi mode Kiosk mode works as advertises. Nice set of out of box reports.

Minpunten:

Multiple Apps/API keys - We would like to have multiple apps within same account/portal with each app having a different API key, so that cost, reports can be created separately. Data export APIs are missing to build our own reports or create our own data pipelines to AWS or other places. APIs should allow pagination and filtering for users and devices.