Hexnode UEM reviews

Easy use UEM solution

Opmerkingen: Hexnode UEM is easy to use and is best for mac. I would recommend this software to everyone looking for an MDM with these features.

Pluspunten:

Hexnode UEM is one of the easiest MDM software to familiarize. Well-prepared documentation helped us follow quite quickly. Moreover, any doubts regarding the software can be clarified with their friendly and knowledgeable customer service team.

Minpunten:

Hexnode for windows was not upto mark compared to mac. Occasional bugs sometimes cause problems.

Overwogen alternatieven: Jamf Pro

Overgestapt van: Jamf Pro

Redenen om over te stappen op Hexnode UEM: Pandemic scenario posed a WFH issue where we had to manage the devices remotely. So, we thought of trying out the Hexnode free version. Soon enough, we were convinced of its capabilities and subscribed for the same. Though we faced slight issues due to occasional bugs, we could clear it out with the help of the support team.

Awesome Product, Great Price, Fantastic Support

Opmerkingen: I use Hexnode to lock down the iPads in my stores to only display a catalogue of items to my customers. The tool works easily and is very simple to set up and run.

Pluspunten:

The platform is pretty handy and is compatible with a wide range of devices. Several of our offices across the nation use different types of devices, so this really helpful in our scenario.

Minpunten:

I am absolutely happy and satisfied with the product and services. I have no complaints whatsoever.

Overwogen alternatieven: Scalefusion

Overgestapt van: Esper

Redenen om over te stappen op Hexnode UEM: Hexnode is the best device management software compared to all others in the EU region with GDPR compliance.

A product with a great UI that requires some backend tweaks to make the product more stable.

Opmerkingen: Overall, a good experience. Would recommend it to SMBs who are just getting into UEM. Might not be the best for large Enterprises.

Pluspunten:

The UI is amazing and very intuitive. Setup is a breeze.

Minpunten:

Some features do not work as expected due to the lack of thoroughness in the backend stack.

Overwogen alternatieven: Cisco Meraki

Redenen om over te stappen op Hexnode UEM: Ease of use and good UI.

Hexnode Review

Opmerkingen: We were able to choose the necessary business applications and send them to the precise user devices that required them. We spent much less time and effort as a result.

Pluspunten:

You may add enterprise, store, and web applications to your inventory using Hexnode's user-friendly application administration interface. The tool was quite easy to use.

Minpunten:

I haven't yet experienced any hiccups. The process for pushing applications was faultless and required little maintenance.

Great for managing Kiosk devices

Opmerkingen: Hexnode is worth every penny you spend if you have similar issues as ours. I will certainly recommend it.

Pluspunten:

Kiosk device management is pretty easy with Hexnode UEM. It has an easy and intuitive portal and interface. Overall, Hexnode is one of the best UEM available for its price.

Minpunten:

There aren't many dislikes to talk about. Sometimes, the portal takes time to load. However, this happened just a couple of times only.

Overwogen alternatieven: Intercept X Endpoint

Overgestapt van: Intercept X Endpoint

Redenen om over te stappen op Hexnode UEM: Hexnode helped us with asset management issues, especially Kiosk device management. Overall productivity is improved.

Hexnode has eased our remote working scenario.

Opmerkingen: Hexnode is one tool that does justice to the price. It has been easy to implement and mastering the software took only a few hours. Moreover, any doubts or issues can be raised and the support team will surprise you with their quick response.

Pluspunten:

Hexnode is feature-rich in the Android and iOs platforms and almost all the features are really easy to implement. The enrollment of devices and users has been an easy process and the integration with identity service providers like Okta is a great advantage.

Minpunten:

Not many negatives faced so far with Hexnode. Additional security for the IT admins to log in to the portal would be better so that more security can be assured.

Overwogen alternatieven: Jamf Pro en Scalefusion

Redenen om over te stappen op Hexnode UEM: Hexnode seemed worth and affordable to our enterprise. Moreover, their customer support is amazing. So, compared to other software in market, working with Hexnode seemed more comfortable.

Best for medium sized companies

Opmerkingen: Since we expanded our companies to a few more branches, we wanted a Unified Endpoint Management system which can manage devices remotely without compromising on security. Hexnode was able to meet our requirements satisfactorily.

Pluspunten:

The UEM service provided by Hexnode exceeded our expectations through its easy to navigate interface and fantastic technical support it offers. Nonetheless, the best part is the unparalleled value it provides for this price.

Minpunten:

Hexnode is more or less an above basic UEM product, which is best for medium sized companies, but not for very large corporations. The updates can be late and you may not find some necessary features in lower packages.

Overwogen alternatieven: Cisco Meraki

Redenen om over te stappen op Hexnode UEM: Compare your requirements with the features offered and select the plan that suits your needs. We never anticipated Hexnode to cross our expectations, but it did.

Great Customer Service/Knowledge Articles/User Experience

Opmerkingen: One word to describe my whole experience is: Easy. Hexnode made it super simple for the small bank that I work at to enroll devices of both Android and iOS, as well as monitor and maintain them effectively. Their support is two clicks away, which is always nice for when I have simple questions that I can't find in their expansive knowledge articles (which is rare..)

Pluspunten:

The layout of the portal as well as the knowledge articles provided for enrolling and managing devices are clear, easy to navigate, and even easier to ask for support with their built-in live chat function.

Minpunten:

Nothing to complain about really! The pricing is a little steep for Enterprise features per device but it comes with great value.

Overwogen alternatieven: ManageEngine Mobile Device Manager Plus

Redenen om over te stappen op Hexnode UEM: They have better support, better knowledge articles, and are just easier to work with in general.

Limitless features, but be careful

Opmerkingen: This software is much more intuitive than free options that are available. At $4/month for each phone, this is something that will almost instantly pay for itself. We get nervous with the amount of access we have to employees, so it is important to be honest and upfront with users of mobile devices that they are being heavily monitored.

Pluspunten:

You can do almost anything to control phones out in the field of your employees. This will limit the time wasted having employees come in the office to assess their phones. Also, this makes it so if someone steals a phone with this software, the phone will be basically useless due to the security features.

Minpunten:

Employers should be very careful with how they implement this software. This should not be used on a phone that was not issued to an employee. It would help if this app better explained to the users the amount of surveillance it is utilizing during each step of usage.

Lots Of Good Features But Can Be Complicated To Set Up

Opmerkingen: The software has a lot of features and it works well, the only problem from my point of view is that with feature richness also comes a sometimes complicated and obscure way of getting to the right settings. I'm pretty tech literate but often have to ask support how to do things, even though this is rare for other software providers we have. On the other hand, their support is very helpful and responsive in getting me the answers I need, so eventually I get things done

Pluspunten:

Rich feature set, works well, excellent support.

Minpunten:

Can get complicated to set up and it can be difficult to find out how to do the things you need it to do. But support team is very responsive and always helps.

Hexnode

Opmerkingen: Hexnode has been great. Yes it has had issues and I have found bugs. One that would wipe the device entirely. But I was able to work with the Hexnode team and get everything fixed. The product is good but the customer service is great. I have used other MDM in the past and did not like dealing with them or the service.

Pluspunten:

Very easy to use. Great customer service. Very powerful.

Minpunten:

I have found devices that it does not work on. I have found bugs.

Wonderful UEM for the price

Opmerkingen: We recommend Hexnode to companies that focus on intelligent planning of their resources and expenses.

Pluspunten:

Hexnode is one of the best UEM we have ever used at its price. Simple and userfriendly design with small learning curve.

Minpunten:

Hexnode is, of course, the best at its price, but if you compare it with other giants, it still lacks some essential updates.

with hexnode the work is smooth

Opmerkingen: with this software I can find out the list of applications running on devices and find out the position and activity of the device/tablet.

Pluspunten:

Monitor device / policy / mandatory apps .

Minpunten:

Monitor device / policy / mandatory apps . lock device

One of the BEST MDMS!

Opmerkingen: Device management and full control, device monitoring

Pluspunten:

Online portal is extremely easy to use and enrollment process is very simple. Changes made in the portal are applied immediately across all devices. Search function is really thorough and has all of the options that I needed.

Minpunten:

Remote view feature is sometimes flaky. There can be a delay between the device and in the portal by a few seconds. Sometimes it doesn't work properly, making it unreliable.

Amazing product amazing service

Opmerkingen: Amazing!!! So easy and so friendly

Pluspunten:

Remotely deployable which is so helpful over lockdown, and so much visibility of users and devices

Minpunten:

A few features are still unavailable as yet but they're in the pipeline

The best MDM around

Opmerkingen: Hexnode has been really helpful they have made sure that my needs are met and solved by them. if you need anything additional added to you're platform they will make it possible. i 100% recommend hexnode to my business and clients! it's been a real pleasure working with hexnode.

Pluspunten:

I have been testing/trying out a few MDM tools and this is the best one i have use out of them all! It was so easy to use! Just tick/untcik what you do and don't want the end user to do and that's it you are set. you have so many options to pick from it makes really easy and covenant to setup your devices.

Minpunten:

the only thing that i didn't was not being able to assign different roles to users, but after speaking to hexnode they implemented this for me so i could make different roles.

Great software

Opmerkingen: Allows us to have a tablet that is secure and single purpose.

Pluspunten:

It's easy to manage and the customer support is great! We have it set up on 18 tablets now and works great. We use it daily.

Minpunten:

I wish I had more control over software updates, but I think that's a fault of Android, not Hexnode. No major complaints.

A secure solution for distributed devices

Opmerkingen: Make sure your settings do not overlap if you have multiple policies. Do not proceed with doubts. Always use the live chat option or contact number.

Pluspunten:

Location-based groups have benefitted us the most as we could easily manage our branches. Another fantastic attribute is the geo-fencing feature by which we could keep our devices within the company.

Minpunten:

Changes in one policy do not default to the other policy’s shared settings. It was a little annoying as we had to do the process again.

Excellent, Intuitive, Easy to Use

Pluspunten:

Intuitive and ease of use. Went thru 3 different MDM's before picking this one. MaaS 360 is garbage compared to Hexnode

Minpunten:

No 2FA as of yet. But their support is great . Also, the AD option should sync more regularly than once a day.

A modern MDM product with great set of features and dev friendly APIs

Opmerkingen: We are trying to build a knowledge experience product where Kiosk mode is important feature considering young users' safety to avoid them opening non-safe applications.

Pluspunten:

Policies can be applied to usergroups, policies are associated automatically to each device after the device is added to a user in usergroup Single mode and multi mode Kiosk mode works as advertises. Nice set of out of box reports.

Minpunten:

Multiple Apps/API keys - We would like to have multiple apps within same account/portal with each app having a different API key, so that cost, reports can be created separately. Data export APIs are missing to build our own reports or create our own data pipelines to AWS or other places. APIs should allow pagination and filtering for users and devices.

The Best Multi-Platform MDM

Opmerkingen: For someone with experience with MDM setup, Hexnode is easy to configure and setup. All of the configuration options are laid out in a logical way and all features work as expected. They are actively developing the product and the technical support is excellent.

Pluspunten:

Intuitive system requiring no training to configure. Manages any type of device and integrates with all types of services needed to support authentication and systems management.

Minpunten:

The name Hexnode is not very catchy and it's sort of hard to remember.

Manage devices easily and support is terrific

Opmerkingen: Easy management of a number of devices both locally and interstate.

Pluspunten:

Ease of use, device type coverage (iOS, Android, Windows), exellent support response and smooth interface. Hexnode has made managing all our company devices easy.

Minpunten:

Missing some features (e.g. Battery level display on web interface) although they are planned. It would be nice to be able to download a PDF manual to consult instead of individual web sections.

Very Good Support and Good UX

Opmerkingen: I am using hexnode for HIS project & YKKAP Project,
We got 550 devices planning, but since covid19 spreading over the world, we have to hold all investments.
so we only purchase a little.

Pluspunten:

I really love Kiosk Lockdown, and it is very simple when I do install hexnode by using Device Owner

Minpunten:

I need documentation for solving the problem and detailed information of each function

Most complete MDM solution I found and I tested many of them, including major names

Pluspunten:

Support is excellent. Software supports all possible things you can imagine, including android for work, mobile data management, kiosk modes, etc.

Minpunten:

It costs 4USD for ultimate version, it is feature rich but it is competing then with VMWare and SOTI pricing. Anyway, I find it easier to use and has much nicer and more intuitive interface.

So far it is really easy to use and self explanitory

Opmerkingen: MDM on windows

Pluspunten:

The ease of use and how quickly you can set up MDM. All I had to do was upload a certificate and email it to my users and they were able to sign up.

Minpunten:

limited ios restrictions. I cant seem to find no password lock on Ios devices however I am still new to the program and learning its features