Over SendPulse

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Pluspunten:

Installing was fast and the UI is easy to use to set up the campaigns.

Minpunten:

You will need to pay once you exceed 2500 which will happen sooner than you think.

Beoordelingen van SendPulse

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,4
Functies
4,5
Waar voor je geld
4,6

Waarschijnlijkheid van aanbeveling

8,6/10

SendPulse heeft een totaalscore van 4,6 van 5 sterren op basis van 487 gebruikersreviews op Capterra.

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Reviews filteren (487)

Fernando Manoel
Fernando Manoel
CEO in Brazilië
Geverifieerde LinkedIn-gebruiker
E-learning, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

great email marketing management tool

5,0 12 maanden geleden

Opmerkingen: Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time.

Pluspunten:

The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting.

Minpunten:

In automations, more functionality can still be added to simplify the flow.

EDUARDO
CEO in El Salvador
Marketing en reclame, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

SENDPULSE REVIEW

5,0 3 jaar geleden

Opmerkingen: IT IS GOOD AND I WILL START USING MY OWN NEW DOMAIN AND I WILL START PAYING A PLAN FROM YOU GUYS EVERY WEEK I HAD REFERRED YOUR COMPANY TO OVER 300 NEW USERS FOR THE LAST 2 YEARS

Pluspunten:

IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS... I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES

Minpunten:

WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS

Maria
Copywriter in Armenië
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy email marketing

5,0 2 maanden geleden

Pluspunten:

Email marketing is one of the successful ways to promote your business, present various offers and reach the people interested in your activity. So creating an attractive and understandable email body for such purposes is much more manageable when we use SendPulse. It has pretty good widgets, blocks, and tools that make the email-creating process enjoyable even for those who don't have time or skills for designing. I have been using this product for informing our clients about the latest offers on flights, last-minute sales and so on. You can track the users that received the email or opened it. It is quite easy to add/remove contacts or make new lists.

Minpunten:

It would be better if SendPulse had more design tools suitable to the company's style.

Luciano
Luciano
advisor in Brazilië
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

CAUTION! Worst customer service in the industry

1,0 vorig jaar

Opmerkingen: I've been working with email marketing platforms for over 15 years and by far, SendPulse is the worst customer service I've ever experienced. For almost 2 weeks I have been trying to solve a problem that is preventing me from sending emails and they are not making the slightest effort to understand and solve it. The service is grumpy and extremely slow, totally below the level of competitors I've used before.
I bitterly regret having chosen this company and I just haven't changed it yet because the automations were too much work to set up.

Pluspunten:

- it'scheap - nothing else to praise so far

Minpunten:

- slow software - slow customer service (if any) - they moderate the emails manually, which can slow down the process a lot, and they don't have a criterion (I had emails approved that were later disapproved, with no difference between them)

Vijendr
Vijendr
Insurance Professional in India
Geverifieerde LinkedIn-gebruiker
Verzekeringen, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

A multi-purpose marketing tool.

4,0 4 maanden geleden

Opmerkingen: This software helps in a lot in my profession. It helps me to build my customer base significantly. It also helps me to make new transactions also.

Pluspunten:

Its user interface is very refreshing which stands it out from other similar category softwares. It has all the required features for effective email marketing. This software integrates well with my CRM and the whole process is very smooth and streamline. Its Automated Email Flow makes my work super easy. I also use its mobile application when I travel and I must say it's very convenient.

Minpunten:

For last couple of months I am facing one error while signing in into my account through its sign-in widget available on the top right of its web page. I need to fill my credentials twice because first time it asks me whether I am human or robot. Rest everything is fine for me.

Santiago
Santiago
Inbound Leader in Colombia
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

We started using and became partners as soon as we could!

5,0 2 jaar geleden

Opmerkingen: We started using the free version and since we are a digital marketing agency started to use it on our own clients first, guess what, we loved it so much that we became partners to offer it to our clients too!

Pluspunten:

We love the software, we were using another alternative which was way cheaper - in functionality, but not in price. Custom fields were a must and we got them, plus the automation features are incredible!

Minpunten:

We had some small issues while connecting the domain but they just don't amount to much, plus the support team solved them in less than 3 minutes, so no concerns!

Robert
Robert
Owner in VS
Geverifieerde LinkedIn-gebruiker
Alternatieve geneeskunde, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Sendpulse is CRM automation in perfect harmony

5,0 8 maanden geleden

Pluspunten:

For me the best features so far are the Chatbots, push notifications, landing page builder, and automations.

Minpunten:

So far I haven’t found anything really negative. if I had to say anything, possibly build the sendpulse academy up more with more courses.

John
owner in VS
Automotive, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

No learning curve

5,0 10 maanden geleden

Pluspunten:

SendPulse is very easy to learn and use. There is no frustration in any sense. The one time I needed help, I got it within 2 minutes.

Minpunten:

I have been using SendPulse for 2 years. I can't honestly say there is something I don't like about it.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Voedselproductie, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: GetApp

The All-in-One Marketing Platform

4,0 3 maanden geleden

Opmerkingen: Overall, I am happy with SendPulse and would recommend it to others.

Pluspunten:

I like how SendPulse has a lot of features for marketing automation and email marketing. I also like the user interface and how easy it is to use.

Minpunten:

I don't like how there is no phone support and the live chat can be slow at times.

Ajith
Ajith
UI/UX Developer in India
Geverifieerde LinkedIn-gebruiker
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Nice experience of using whatsapp chatbot and all SendPulse features

5,0 vorig jaar

Pluspunten:

Very easy to use and user friendly. Their pricing plan is also very attractive when we compared to its alternatives.

Minpunten:

Only had 7 days trial. Should need at-least 14 - 30 days as trial period.

Sushil
Managing Director in Nepal
Fotografie, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Pushing thousands of emails only takes minutes with SendPulse

4,0 2 jaar geleden

Opmerkingen: We have a wonderful experience with SendPulse. It easily allows us to quickly upload and manage our large pool of customer's email addresses so that we can push regular newsletters, and promotional offers, and updates. Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time.

Pluspunten:

Sendpulse is quite affordable and offers a free plan that can meet the needs of most startups and small businesses. And, not to forget, they have very dedicated and responsive support representatives who are always willing to answer any of the queries made. Also, the usability is quite impressive and does not require much technical knowledge to build an email marketing template even from scratch.

Minpunten:

The only dislike that I would like to mention about SendPulse is that it allows sending test emails only to one email after drafting any email templates. We cannot add additional email addresses to receive test emails so that our entire creative team could cross verify the draft.

Reactie SendPulse

2 jaar geleden

Thank you for your review, Sushil. If you want to send test emails, uppi can create a separate list with your team's emails and send to this list first. It's easy to send the same campaign to a different list later.

amirhossein
Web Developer in Nederland
Computer- en netwerkbeveiliging, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

SendPulse is one of the best emailing systems

5,0 2 jaar geleden

Pluspunten:

I feel great when I'm using SendPulse to let my users participate in my new campaigns. I have also use it to inform my users about my new products. It is also supporting RTL and Persian words and it is one of its best advantages.

Minpunten:

I haven't seen any disadvantages, but it will be better if they have more discounts on their plans :)

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

SendPulse is a good universal tool for your marketing

4,0 4 jaar geleden

Pluspunten:

I like that I can send both my emails and SMS from one app. Moreover, SendPulse provides good Web Push notifications feature. So I do not need to create an account in 3 or more other apps. That is probably the best thing I like about this software.

Minpunten:

I still prefer to use some other email services alongside with SendPulse. Maybe, SendPulse is just not that popular among online marketing community and thus lacks trust. Though, this has nothing to do with its functionality, this is just my personal prejudices.

Nachiket
Owner in India
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A very good fit for small business like me

5,0 2 jaar geleden

Pluspunten:

Provides wide range of services. Is easy to use. I personally never had a problem using Sendpulse - So I never contacted customer support. OR else I would have rated there customer support as well 😝😊 But surely they might have a good customer support. As they seems very attentive towards their product and services.

Minpunten:

No Cons for now. I have used some other services as well. So there is nothing that I missed here. I just wish they include an HTML mail builder with Email Templates.

Reactie SendPulse

2 jaar geleden

Thank you for your review. Glad to hear that your experience with SendPulse was excellent.

Ronny
CTO in België
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Automated mailin in a digital assistant

4,0 vorig jaar

Opmerkingen: Automation of mail sending for the users of our software solutions is no longer an issue, and we have the tools for follow up and diagnosis.

Pluspunten:

The features we fancy the most are the SMTP mailing service in combination with the email templates. The template editor is simple but rich enough for most purposes. SMTP mail delivery is straightforward with the SMTP mailing API.

Minpunten:

API management of the email templates could be improved, esp. the discovery of the template ids.

Gibson
SALES in Taiwan
Consumentenelektronica, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

sendpulse mail marketing

5,0 11 maanden geleden

Opmerkingen: good
very good
easy to use and suggest people join too

Pluspunten:

it's very easy to use for email marketing easy to upload . set up and schedule time i love it

Minpunten:

hope can increase check email address working or not because sometime customers close business so if can list non working email / add in this month so i can check and update

Barry
Owner in VS
Professionele training en coaching, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Send Pulse is the Best!

5,0 11 maanden geleden

Pluspunten:

I have used mail chimp and aweber and find Send Pulse the easiest and most affordable system.

Minpunten:

I find it a very intuitive system to use. No complaints.

Maria
Customer Support Specialist in Oekraïne
Fabricage van elektrische/elektronische producten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Excellent service for sending email newsletters

5,0 4 jaar geleden

Pluspunten:

I use the SendPulse service to send emails to clients. The platform allows for split-tests of letters, which is very important. There is also a built-in mailing planner. You can see the actions of users using the click card.

Minpunten:

Unfortunately, the SendPulse platform does not have the function of sending multi-threaded push notifications to clients. You can not also use ready-made templates for SMS-mailing, and the application does not have the ability to divide contacts into groups.

Jonathan
Jonathan
Director de proyecto y Infraestructura in Venezuela
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Excellent for sending mail

5,0 4 jaar geleden

Opmerkingen: When one of our clients tells us that He does not pay the bill because they did not receive the mail, we validate in sendpulse and we can see if the mail bounced, or the client if it received it and even if he read it.

Pluspunten:

It is very simple to implement, you can use the API or the real SMTP configuration, and we have in real time a graph of the emails sent, received, bounced, read.

Minpunten:

For sending mail works very well, support by chat is sometimes a bit slow to answer.

Mato
Owner in Australië
Schoolleiding, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

SendPulse is a winner

5,0 vorig jaar

Opmerkingen: Fantastic software and exellent customer service

Pluspunten:

I tried 7 email marketing companies and SendPulse is the best

Minpunten:

SendPulse is perfect for me. It has great features and use friendly website. I don;t normaly do reviews but SendPulse deserves 5 stars review.

Valentyna
Distribution Manager at APC in Oekraïne
Fabricage van elektrische/elektronische producten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The service simplifies many tasks

5,0 4 jaar geleden

Pluspunten:

SendPulse has great templates and an intuitive interface. I like the support service working around the clock, seven days a week, so I can contact them at any time to resolve any issues that may arise.

Minpunten:

Contacts can be sorted alphabetically. I would like SendPulse to implement the ability to edit images. Mobile application needs some work.

Basem
IT Manager in Egypte
Voedselproductie, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

great service

4,0 10 maanden geleden

Pluspunten:

great service i used to able to send emails

Minpunten:

simple to used , security to login and i get email every time

Olumide
Overseer in Nigeria
Religieuze instellingen, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great Experince

4,0 12 maanden geleden

Opmerkingen: Great experience

Pluspunten:

Great Experience but there is always room for improvement. And we will love it more if you the price can be reduced. Thank you

Minpunten:

Extra Charge for web push. This pushes my budget upward beyond what we have.

Rudra
Administrator in India
Schoolleiding, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Pus Services is Great with limited Customoization

5,0 12 maanden geleden

Opmerkingen: Good

Pluspunten:

Hi, I have been using this software from last 1-2 years, but still waiting for segmentation of users and sending push countrywise.

Minpunten:

not even 10% of my total users receive the push

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Detailhandel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Send your marketing campaigns from one place

4,0 vorig jaar

Opmerkingen: I use SendPulse for sms and Viber campaigns mostly. And so far I have not found more comprehensive service for these tasks.

Pluspunten:

SendPulse is one of the services I use to send marketing campaigns for two reasons. First, it allows sending both email and sms/Viber campaigns form one place. Secondly, it is much cheaper than some other similar services.

Minpunten:

I think the only problem with SendPulse is that it is still not so popular compared to some other email services. But this has nothing to do with its features. I think SendPulse is underestimated.