SendPulse reviews

great email marketing management tool

Opmerkingen: Overall I am satisfied with the use of the tool in terms of value for money. I believe I will continue to use SendPulse for a long time.

Pluspunten:

The structure is very simple and practical. I can build campaigns and automations without too many problems. The fact of sending unlimited emails is also very interesting.

Minpunten:

In automations, more functionality can still be added to simplify the flow.

Very easy to use.

Opmerkingen: SendPulse offers a wide range of services to implement in your marketing strategies. The support is fast and very competitively priced. I have done excellent with their email service. The automation and built-in A/B testing made it very easy for me to convert. It is very interesting to be able to have a free version to test it, it is fully operational, only limited to the number of emails, which is logical. Very useful to test it before signing up.Overall the experience has been very satisfactory, they have a lot of tools they provide for tracking Campaigns and the behaviour of your users.

Pluspunten:

Is easy to use, and integration very simple. Works fine.

Minpunten:

I haven't found anything I don't like yet. Maybe they could improve the user/price ratios?

Good experience

Opmerkingen: During my virtual journey through the intergalactic realm, I stumbled upon SendPulse, a mind-blowing marketing platform operated by a team of friendly AI aliens! They offered an out-of-this-world experience with their hyper-personalized communication channels, allowing businesses to connect with customers across the universe through cosmic emails, space-age SMS, and telepathic push notifications. And let's not forget their AI-powered starship chatbot, aptly named AstroBot, who was always ready to navigate marketing conundrums in the blink of a binary eye. It was truly a cosmic marketing adventure that left me starstruck! 🚀🌌😃

Pluspunten:

The thing I liked most about SendPulse was their super cool mascot, a friendly AI-powered unicorn named Sparkle! It would pop up on the dashboard with quirky messages like "Let's create magic together!" and "Time to sparkle your marketing!" It added a fun and whimsical touch to the whole marketing experience. Plus, who doesn't love unicorns, right? 🦄😄

Minpunten:

One thing that frustrated me about SendPulse was their obsession with sending virtual high-fives every time I logged into the platform. At first, it was cute and motivational, but after a while, it became a bit excessive. I mean, I appreciate the positive vibes, but I'd rather have a streamlined dashboard than a barrage of digital high-fives every time I wanted to get some serious marketing work done! 🙌😄

Good but API is hard work

Opmerkingen: So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you. Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine. Full Review: SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it. My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up. If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION: The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works. SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot). On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png (the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/) I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it? And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API? Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low. SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great. I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.

Pluspunten:

Price Web Interface Email Builder

Minpunten:

API Can't use Email Builder emails in the SMTP email interface

Good platform but need little bit of upgrades

Opmerkingen: I'm still testing the platform

Pluspunten:

The price is quite cheap. It's easy to use in some ways.

Minpunten:

Maybe a Contacts section with more specific features. More native integrations with other apps and CRM's

Excellent Email Marketing Tool with Great Features and Analytics

Opmerkingen: My overall experience with SendPulse has been positive, primarily due to its robust communication capabilities and impressive results. It stands as one of my favorite email marketing tools, thanks to its extensive set of features and powerful analytics tools that provide valuable insights.

Pluspunten:

I really liked the user-friendly interface of SendPulse, making it incredibly easy to use. The customer support was exceptional, providing fast and efficient assistance whenever needed. Moreover, the software's affordability was a significant advantage, making it a great choice for small businesses or startups. I also appreciate that they frequently introduce new features and support educational events, which adds value to their services.

Minpunten:

One major drawback I experienced was the lack of a fraud protocol. I encountered an issue with a scammer using their email, and the company didn't have a clear procedure to handle such situations. Additionally, I faced problems when my email campaign had more than 10 bounced emails, as they blocked my account and refused to offer any customer service. This was quite disappointing and affected my overall experience.

Best Platform

Opmerkingen: In general, we've always had good experiences with SendPulse, it's the quietest platform we use today, we almost never had problems throughout the almost 2 years we've been using it. It's very easy to use, easy to implement.

Pluspunten:

Ease of use and email deliverability, it was the best among other options

Minpunten:

Difficulty to configure and sending files in emails

help

Opmerkingen: I need Instagram answer in posts !

Pluspunten:

Many chat has a great tool. its responde instagram post in moments ! thats great!

Minpunten:

App is cool .. I need the tool that a spoke above !

Test

Pluspunten:

The ease of programming the bot and desing

Minpunten:

The number of subscribers for my chatbot is a bit expensive

Really good for web notifications

Pluspunten:

Really easy to use and intuitive, the offline notifications is also a really good feature

Minpunten:

The features a really good but it could have a way that could be easier to know how to use and implement all of them

User friendly and easy to use affordable email marketing and management

Opmerkingen: The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion.
The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went.
It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it.

Pluspunten:

The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore.

Minpunten:

There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it.

Good software with perks.

Opmerkingen: Great customer service.

Pluspunten:

I love that you do SMS & emails. I think that it is a great value for start ups.

Minpunten:

Definitely a step above their old version, but needs a guide map to a goal for new people who sign up. What do you want to do, then guide you to do that for people who are new beginners per se. Your plugin wasn't as friendly/easy as it should be for WordPress. I figured it out, but should have more help tips for beginners. Maybe add a YouTube video right into the plugin on how to use it and setup short codes.

Pushing thousands of emails only takes minutes with SendPulse

Opmerkingen: We have a wonderful experience with SendPulse. It easily allows us to quickly upload and manage our large pool of customer's email addresses so that we can push regular newsletters, and promotional offers, and updates. Now, we don't have to worry about sending emails to each of our customers manually, killing colossal time.

Pluspunten:

Sendpulse is quite affordable and offers a free plan that can meet the needs of most startups and small businesses. And, not to forget, they have very dedicated and responsive support representatives who are always willing to answer any of the queries made. Also, the usability is quite impressive and does not require much technical knowledge to build an email marketing template even from scratch.

Minpunten:

The only dislike that I would like to mention about SendPulse is that it allows sending test emails only to one email after drafting any email templates. We cannot add additional email addresses to receive test emails so that our entire creative team could cross verify the draft.

Awesome platform for chatbot deployment

Opmerkingen: Customer Relations and support automation.

Pluspunten:

The platform is not expensive compared to its rivals. Its easy to create and deploy a chatbot on various platforms including instagram and facebook messenger. The customer support is always ready to help you out.

Minpunten:

The only downside to it is the integrations with other platforms like Google calender. This has been a nightmare especially if you are doing it via webhooks.

Happy with its free version

Opmerkingen: I am satisfied with the features that it has for free: templates, analytics, automation, resend emails to those that did not open. When the time will come, I will purchase the paid version.

Pluspunten:

I am using this software for e-mail marketing for a project that I am a part of. It was recommended to me by somebody who was using it for months already and was happy about it. Once you get used to it (as any software) and you find out how it works, it is very easy to send e-mails. I like that you can save templates and reuse them.

Minpunten:

I had at the beginning an issue with the email that I was ending - the SendPuls refused to send it considering that it violates its rules. It was not the case. I emailed their customer support, showed them that they are wrong and solved the problem. Never had it since then (and this was about 2 years ago)

Use it every day

Opmerkingen: The ability to send multiple personalized emails and sms message to my whole list or I can segment down to a small group. Very good value.

Pluspunten:

The best thing I like about sendpulse is ease of use. You can very easily set up a automated email flow along with sms message all in the same program. You can build custom temples emails and SMS message. You have the ability to use variables to make your campaign be more personalized. You can import emails or build them with HTML builder also. Click and drop email builders make it very simple. You also earn credits that can be used to pay for services. Customer support is fast and. Very helpful.

Minpunten:

The big issue is speed, they do have an issue when it comes to. Page speed when saving email templets. It can be a little frustrating when you are trying to fix something small.

Great for small lists

Opmerkingen: It's a very good email marketing service for small lists under 2500 subscribers and for busy marketers who look for better automation. But their delivery rate and spam rate aren't the best out there.

Pluspunten:

What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features. It automatically sends to non openers on the date of your choice.

Minpunten:

It's too conservative with the media content you can share in your emails. It censors your emails and must approve each one according to their policy. The spam filter is far from perfect, too, which impacts their delivery system and rates.

Easy email marketing

Pluspunten:

Email marketing is one of the successful ways to promote your business, present various offers and reach the people interested in your activity. So creating an attractive and understandable email body for such purposes is much more manageable when we use SendPulse. It has pretty good widgets, blocks, and tools that make the email-creating process enjoyable even for those who don't have time or skills for designing. I have been using this product for informing our clients about the latest offers on flights, last-minute sales and so on. You can track the users that received the email or opened it. It is quite easy to add/remove contacts or make new lists.

Minpunten:

It would be better if SendPulse had more design tools suitable to the company's style.

sendpulse mail marketing

Opmerkingen: good
very good
easy to use and suggest people join too

Pluspunten:

it's very easy to use for email marketing easy to upload . set up and schedule time i love it

Minpunten:

hope can increase check email address working or not because sometime customers close business so if can list non working email / add in this month so i can check and update

No cons of this service

Opmerkingen: I have been doing e-mail for a long time and sendpulse is the fourth service I use. And this is the most convenient service I've tested, in which I will definitely continue to work. I did not find anything uncomfortable or complicated, everything is intuitively understandable.

Pluspunten:

Simple and convenient editor View statistics, click-through, charts Easy management of address books Polite quick support with clear tips Ability to create very beautiful push notifications Dashboard for multiple users

Minpunten:

I managed to study not one service of e-mailing, and all had shortcomings, but SendPulse is still pleased, everything works fine.

Very Nice Soft, Very good for you!

Opmerkingen: Thank you! Thank for give us good soft with free option!

Pluspunten:

I cant tell you any more, i used it 2y+, i love it!

Minpunten:

it is not support vietnamese language! hope you can see my comments!

Excellent for sending mail

Opmerkingen: When one of our clients tells us that He does not pay the bill because they did not receive the mail, we validate in sendpulse and we can see if the mail bounced, or the client if it received it and even if he read it.

Pluspunten:

It is very simple to implement, you can use the API or the real SMTP configuration, and we have in real time a graph of the emails sent, received, bounced, read.

Minpunten:

For sending mail works very well, support by chat is sometimes a bit slow to answer.

Great marketing channel solution

Pluspunten:

I like the free options to get started with new marketing communication channels. And the ease of use.

Minpunten:

The subscribers option in Web Push Notifications does not reflect actual totals, gains and losses over time. I've exported numbers every month and when you go back to SendPulse the subscriber numbers change after a month ends and do not reflect correctly. This makes it hard to report back to our team how we're doing. SendPulse always shows that we have growth when in fact our total subscriber total is continually going down. Which is another issue.

Mafe Jiménez | Owner of Mafe Jiménez

Opmerkingen: I am an entrepreneur who started her business online (I sell courses) and finding this all-in-one marketing platform was the best thing that happened to me.With the free plan I was able to do a lot of great things, now I started paying for the standard plan because my mailing list has grown.My experience so far with SendPulse has been great, it's an intuitive platform, you don't need to be a marketing expert to use it yourself.

Pluspunten:

I love the following features:- Email marketing: because with the free plan you can make a lot of things. If you are (like me) an entreprenuer that started your ouwn online business SendPulse is a great option for you.- Website and landing page.- Automations

Minpunten:

I can't find anything wrong with this platform.

endPulse is a Must-Have for Effective Marketing!

Pluspunten:

SendPulse offers an all-in-one platform for email, SMS, and web push notifications, making it easier to manage all your marketing campaigns in one place.The platform is user-friendly and offers plenty of customization options to create visually appealing and engaging campaigns.The customer support team is excellent and always available to assist with any questions or concerns.

Minpunten:

The pricing plans can be a bit confusing, especially for users who are just starting and may not know which features they need.The reporting and analytics could be more detailed and customizable to provide deeper insights into campaign performance.