Zoho Inventory reviews

Robust inventory management tool

Opmerkingen: Provides a wide variety of functions to optimally manage inventory tracking.

Pluspunten:

Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.

Minpunten:

It was a bit complicated to finalize the integration with some third party platforms.

Practical, economical option for Inventory Management

Opmerkingen: Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !

Pluspunten:

Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.

Minpunten:

Can be more economical due to scale of zoho, they could pass some more discount to clients.

Zoho Inventory is a great tool for managing inventory and sales.

Opmerkingen: Zoho Inventory is a great tool for managing and tracking inventory and sales. The features I liked the most were the ability to manage and track inventory across multiple warehouses and the integrated reporting capabilities. However, I didn't like the lack of customization options and the mobile app was a bit clunky.

Pluspunten:

The feature I like the most is the ability to manage inventory across multiple locations. This makes it easier to keep track of what is and isn't selling in different markets. Additionally, I like the ability to customize the reports to show various KPIs, like sales and inventory levels. This allows me to make informed decisions about how to better manage my inventory.

Minpunten:

The feature I like the least is the mobile app. It can be quite slow, and is not as user friendly as it could be. Additionally, it can be difficult to find things in the app as it is not well organized. However, this is a minor issue as most of the features I use are available on the main web app.

Love the Concept, reality is that its not ready for ecommerce

Opmerkingen: Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels. We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished. I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long.

Pluspunten:

proposed functionality and inter connectivity with CRM, campaign, books, etc... Too bad it does not work I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.

Minpunten:

Does not work or function properly. example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge. example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders. No integration with shipstation, its on their roadmap. No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another. Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.

Zoho Inventory - good and can improve

Pluspunten:

Ease of use and easy integration with Zoho commerce

Minpunten:

There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly

Fantastic addition to the Zoho Books suite

Opmerkingen: Well designed software that meets my organisation's needs. Ease of usage means that people at all levelsof the organisation can get comfortable using it to manage inventory and track sales.

Pluspunten:

As a small business owner, I found that the Zoho Inventory plug-in for Zoho Books provided me with a seamless and stress-free tool to manage multiple SKUs, track inventory, and create composite items. As a design brand, we often have multiple elements that go into a single product, and I have not found any other software that allows me to manage composite items as well as Zoho Inventory.

Minpunten:

The pricing plans are a little prohibitive for a small business. However, even the free version offers a great user experience and provides full access to all features, limiting only the number of items that can be managed through it.

Delivers Essential Features at a moderate rate

Opmerkingen: It’s simple and does what it says on the tin at a moderate price. Could it be cheaper? Yes, but you’ll be hard pressed to find a similar software which actually works and integrates with the usual e/commerce and small business platforms as the Zoho software portfolio does - and this is much the case for Zoho inventory too.

Pluspunten:

That it delivers on the usual features expected of such a system, and does so at moderate to budget pricing which is hard to find un the booming e-commerce industry - but can be something that could make or break small business owners and sole traders.

Minpunten:

It sometimes feels a bit clunky to use and doesn’t quite reach the budget mark as well as I would have expected from a Zoho product - especially given the features portfolio it offers compared to competitors.

Replaced Old System with Zoho (tried Quickbooks first)

Pluspunten:

Cloud based, pricing tiers by customer, import/export.

Minpunten:

Coming from a fairly old (DOS based) system, which we were used to, there is a learning curve. I was not able to easily find ways to do business the way we are used to. After much searching, Zoho has most of the main capabilities, but they were not easily found. This could be because Zoho does so much that there is a lot to search through.

Build ecommerce with google merchant store integration

Opmerkingen: Zoho inventory is backbone for google merchant store integration and other Market Place. Can Monitor everything through single window

Pluspunten:

Easy google merchant store integration Mails for automatic inventory reports Market place integrations are available

Minpunten:

Free trial can't be used for a small lingerie shop Difficult to enter measurement

Great system without a crazy budget

Pluspunten:

For the price, you get an amazing amount of tools for managing inventory. It has a great integration with Amazon and makes everything sync very easily.

Minpunten:

You can't segment customers based on purchase items.

Zoho Inventory

Opmerkingen: Solving all my issues in keeping a check on y stocks,in my different locations...

Pluspunten:

Cloud Based, Accurate Inventory Accounting,seamlessly works with zoho books.

Minpunten:

That i had to pay for Zoho Inventory seperately inspite purchasing zoho books,also its a lil long to get it to check all the shipment fulfilment process,should be a lil more customized ,like a click away

It NEVER worked!

Opmerkingen: Horrendous

Pluspunten:

I only considered Zoho Inventory because of the Inventory integration with multiple Shopify stores but It never worked on more than 1 store.

Minpunten:

Besides having paid $250 for a product that never worked, the customer service is very slow. They say they will contact their developers and have the issue fix overnight, they ask for screenshots of everything but NEVER SOLVE ANYTHING.

Great for Inventory!

Opmerkingen: The customer service is fairly decent ... they are hard to connect with sometimes being that they are all based in India and I'm in North America.

Pluspunten:

I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program.

Minpunten:

Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly.

The best Small business tools

Pluspunten:

I love how easy it was to intergrate with ebay. the listings synced over, the orders, the customer profile, everything. Hands down the easiest and most time and cost sufficient program i hvae tried.

Minpunten:

i love all the different Apps available, but im not sure if i c an get one app for a certain price and it work completely without having to purchase another subscriptiion for another service.

Brilliant app for a small business owner

Opmerkingen: Great app to manage inventory reports on daily basis. I never had any problem with accessing the app. It helps me manage my business well and smooth.

Pluspunten:

Very intuitive app and well designed. This is the best inventory management app so far. Very practical features I use everyday that helps me manage small warehouse. It's very easy to create invoices and send them to customers. It helps me manage inventory and track sales. Pricing plans are affordable however free plan is also available.

Minpunten:

Merging products with eBay platform could be better. Updating product images takes time. Too many updates.

More funtionality than some of the programs out there.

Opmerkingen: So far so good, it the product that we have selected for our business and has met our needs. We tried several others but choose this one and have been happy. The product is dependable and has not had any glitches so far. We would recommend this products to other users.

Pluspunten:

We tried several products however most of them lack the function of being able to track items needed to produce your final product. Most of them are just an inventory product but lack the options needed for those of us that manufacture our own products. Once you find a product that does have these features they are pricey and difficult to use with little to no instructions. Then there is the problem of enabling them to sync with your accounting software like Quickbooks. This product has all of these features and is the reason we are using it.

Minpunten:

The screen resolution and display may need to be adjusted. We noticed that the side bar on the left does not open all the way and is partially covered by the mainscreen. It would also be nice if someone would come up with a program that automatically generated a product SKU number instead of always having to manually create these.

Zoho inventory - My saviour

Pluspunten:

Cloud Based ERP. SKU serial tracking feature. Awesome UI payment reminders integration with ICICI bank portal feature

Minpunten:

I still feel Customer care could be an area to work out for fast solving queries. Although m very happy with the support , the fast responsive call back for new users who works live on the product and stuck for help , could be an area to focus. Still cheers to whole Zoho Team for an awesome product

A Must Have for Business

Pluspunten:

We found Zoho after years of putting up with a software that doesnt work for our company. Glad we did, because we havent looked back since. Ease of use, very user friendly and OUTSTANDING customer service!

Minpunten:

Nothing really. Nothing that their customer service cant handle.

Zoho is very easy on eyes

Opmerkingen: We would like to replace our aging, Java-based accounting software with this ERP, and hoping to integrate other products such as Books and Help Desk as well as Single Sign-on and writing our own apps as extensions to the Inventory.

Pluspunten:

It is so good to look at. I reviewed some of the competitors (Unleashed, DEAR and Cin7) and Zoho products provide the best user interface. It's very simple and familiar, menus have just one or two levels, it works very well on a Mac in Safari (which isn't something you could tell about the others). They also have good-looking and working iOS apps with barcode scanning - again, the others are missing out there. As for the integrations, it looks like they have quite extensive API and Single Sign on, but I have to expose that area more.

Minpunten:

As they have their own Books, there's no direct integration with either XERO or Intuit. But we're willing to give Books a go, especially if it really is UK ready.

Time to tall thank you

Opmerkingen: it is more then year i am using Zoho Inventory, Zoho Book, Zoho CRM, Zoho expenses, in our 3 company, it helped me to be on top of my business, it improve performance of my team, it improved our customer care service, it given me chance to control easy our inventory.

Pluspunten:

Very smart, Easy, comfortable. maximum mobile, affordable, reliable,

Minpunten:

seems i done have more chance to extract cost of each item, FOB, Transport, Import duty. other duties.

Zoho Inventory

Pluspunten:

I like Zoho inventory because on this platform everything is connected to my orders and I can manage shipments in a practical and fast way

Minpunten:

it's perfect for me and it's all so intuitive!

Good to Go With

Opmerkingen: Good

Pluspunten:

Very Convenient & User Friendly You get almost all Options

Minpunten:

Customer Support is not Prompt. we need to leave a message & they will get back to us at a irrelevant time

Inventory management for SME+

Pluspunten:

Powerful yet easy to learn and manage - Lovely interface. Very useful to grow (and grow with) your business. Seamless integration with Zoho Books.

Minpunten:

Not the best for managing large, technical inventory. Although composite items are available, it is a bit cumbersome to switch between the two. Needs better integration with Zoho Commerce. The two should become one product for those that need an online store. Zoho Inventory would make a good backend for the eCommerce site.

A Good inventory Management tool

Pluspunten:

we were maintaining an inventory of all the equipment and their invoicing along with the license expiry details and track them when used internally or sent to clients.

Minpunten:

there are far more better tools within same price or even less with more features and functionalities than zoho offers.

grat softwear

Opmerkingen: with zoho u can do what ever u want

Pluspunten:

integration with other apps , also dashboard

Minpunten:

currency change , support , customer service