Shippo reviews

Great Shipping Solution

Pluspunten:

I like that Shippo is easy to integrate with e-commerce sites like eBay and Etsy. I sell vinyl decals on both sites and it is very easy to sync unfulfilled orders. The software imports the customer's address perfectly and does an address verification before you purchase the shipping label. After the label is printed, the software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view. This has been a huge time saver for me.

Minpunten:

The software works very well for me and I have not found any cons to it.

The only "con" is NOT using Shippo

Opmerkingen: Imagine for a moment you are at a 6-star beach resort on a gorgeous archipelago somewhere. You arrived on a private jet and have been picked up in a limo of your choosing. You are now walking along the beach with sandals in one hand an oversized umbrella and a fruit-laden cocktail in the other. Dolphins are leaping out of the water a few feet (meters) from shore. The sun is reflecting off the crystal blue water. The blood orange and yellow shimmer dances gayly on top of the waves...u get it I think!!!

Pluspunten:

Super easy to use and set up and link your various shipping accounts. They make it almost whimsically easy to "test" the product with a forever free account. Savings for free and paid accounts are the same. Today (May 20, 2021) I saved 32% on USPS and a whopping 62% on UPS!! I have been typically just printing labels from the namesake sites and thought the claims of savings were "up to" claims and the reality was going to be fairly negligible. Think eBay and then they turn around a charge you for buying shipping through them completely negating or making it more expensive to ship through eBay. NOT Shippo! Not only is it free and commission-free but they REALLY do have great rates and the savings are LEGIT not "UP TO" BS but real money! Heck if you are an eBay seller you would be foolish if you didn't give Shippo a whirl! So, in short, I love the money I save, the ease of set-up and use and the customer support is fast and furious. I HATE bot customer support in general but Shippo is pretty, pretty, pretty good too!

Minpunten:

Overall with the free account that I have, I LOVE LOVE LOVE everything about it. If I wanted to channel my inner "Karen" I could groan loudly in my best Jewish whine, I want to integrate more shipping channels without paying to upgrade, but free UPS and USPS are good enough for my needs!

It's okay

Opmerkingen: It is integrating and pulling the addresses and order in which frees up manpower for our tiny company.

Pluspunten:

We upgraded our website and needed something that would integrate with Wordpress, and this was the option recommended by our web developer.

Minpunten:

It seems glitchy, we've entered our products and each time they come into shippo, it should be selecting the package size and the shipping carrier and speed, but sometimes it does and sometimes it doesn't. Disappointing so far for a shipping program with a monthly fee on top of the shipping label costs.

Doesn’t send my customers tracking automatically

Opmerkingen: They can’t fix or help my web guy fix a simple software issue.

Pluspunten:

I would say nice things hear but im not happy with the product right now.

Minpunten:

Tech support is useless. They tell me everything should be working but it doesn’t. My web developer tried multiple fixes and swears its on shippos end.

Shipping made easy by Shippo

Pluspunten:

Shippo is one of the best and easy e-commerce platforms for shipping labels to use by a small business owners like me. I have not had a lot of hustle while using it, it saves me a lot of money and saves time. I would recommend this anyday.

Minpunten:

The only problem I have with shippo is their customer service support. It takes ages for you to get help from them.

The easiest shipping sotfware around

Opmerkingen: Overall, a very user-friendly and simple shipping application.

Pluspunten:

This product was super easy to learn and implement! Everything is broken down in a user-friendly fashion. There are separate locations for orders run through shippo and orders proceed through a different application making it easy to navigate and search. Tracking numbers are displayed with a clickable link so no need to hit extra buttons just to find what you are looking for.

Minpunten:

The search function can be a little difficult. If you are looking for a particular say first and last name. The search will bring up every order that has something similar. EX. Looking for a Sally Miller, all orders with the name Sally will come up, even if the last name was searched.

Covers Multi Platforms

Pluspunten:

I love that I can ship orders from several of my on-line stores form one location. My orders from Etsy and my own websight automaticly get sent to Shippo so I can prepare my shipping label and packing slip from one spot.

Minpunten:

Sometimes I want to refund partial shipping cost to a customer if it cost less to ship then they were charged. I see no where I can do it from the Shippo sight so I still have to go back to Etsy or my sight and prepare their refund.

Retiree Shipping From Home

Opmerkingen: Being retired I love that I can ship from home with your super good rates. I buy and sell online and you have the best choice of shippers and rates.

Pluspunten:

I like the easiness. And the competitive pricing. I like to ship from home without having to go somewhere else. I love the competitive choices of how to ship and how much to spend. I can print and ship any time day or night.

Minpunten:

I would like to be able to get an estimate based on zip codes and package size before I commit a name and address.

A Great Shipping Software for Multiple Carriers in One Place

Opmerkingen: I use this to ship products from my online store. Shippo integrates with many retail sites to import sales and shipping info to limit manual mistakes. I integrate it with a Wix store.

Pluspunten:

I like that I can purchase shipping for USPS, UPS, FedEx, DHL, etc. all in the same place. I get discount rates and quick replies from email support.

Minpunten:

I don't exactly like seeing the Shippo logo on shipping labels, however, I use Acrobat to remove that and put my company's logo on the shipping labels instead.

Best with the best prices

Opmerkingen: Cheaper shipping labels when shipping from our office

Pluspunten:

Super easy to use and I find that the labels are always cheaper than anywhere else I've seen

Minpunten:

Wish you could create multiple identical shipments in one go instead of duplicating it a bunch of times.

Shippo is EASILY within Top 3 shipping methods

Opmerkingen: Overall experience was very positive.

Pluspunten:

Most important, very competitive rates across the most popular platforms. 2nd, easy to use. I'm in and out for all my labels. 3rdly, Incredibly responsive support team.

Minpunten:

Not being able to customize the label size to unique sizes.

I heart Shippo

Pluspunten:

Shippo was recommended to me by a trusted friend and business associate, and it did not disappoint. It simply does everything I need, efficiently and easily. The ability to save frequently-used package sizes/weights is such a big time-saver. I've recommended Shippo to many people since I started using it.

Minpunten:

Every once in a while I have difficulty entering weight and/or dimensions for a custom-size package, but really this could easily be user error rather than a fault in the software.

Smooth speedy interface, pay as you go pricing

Pluspunten:

I love the fact that it's browser-based, so I don't have to worry about downloading a program, making it work with the current version of Windows, and then upgrading it every few months (or even more often). GoShippo has this nailed.

Minpunten:

Integration with OpenCart would be nice. Otherwise, I'm pretty happy.

Integration can be tricky, but well worth the effort

Opmerkingen: I've not had any issues with Shippo at all. I only use USPS for shipping so I can only comment on that and it's certainly sped up the process as well as eliminated a lot of the frustration. I love that I can set up pre-sets (package type/weight) to make the process even easier. A huge benefit is that it's helped me SAVE money. Because I'm able to ship small packages first class, very small orders have become cheaper to ship which has benefitted my clients and my business.

Pluspunten:

I found Shippo during the early days of the pandemic when I was making and shipping masks every day. I've made over 2000 masks and counting by myself and most orders were small, so the amount of packages went from a typical 2-3 packages per week to 20. I just didn't have time to type in each order on the USPS website and Shippo was a life saver. I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party automation at times) to make shipping a matter of a few clicks. Now my biggest shipping concern is whether or not my printer is going to cooperate each day.

Minpunten:

It would be great if there were easier integration setups with more platforms, but really once it's set up, it takes almost no effort. This can be a bit tricky for folks who aren't tech savvy. I'm a one person operation, so whether I'm good at doing things or not doesn't really matter since I'll be the one doing them regardless. I was able to fumble my way through it and the ease of that really depended on which third party app I was using. If you're good with API or very familiar with setting up automation through Zapier, Integromat, Automate.io, etc then you will likely not struggle much.

Rate-Shopping Is The Killer Feature

Opmerkingen: Very good, and I've saved a lot of money OR I've found ways to improve my shipping speed to my customers for the same money.

Pluspunten:

The fact that I can make a shipment and see rates for all the major carriers is the killer feature that changed everything for me. Often I would ship something USPS Priority thinking it was the cheapest option, but with Shippo's bulk UPS rate it usually comes in either cheaper or close enough where it pays to go UPS. It's easy to use, makes sense, and doesn't seem to have any major omissions or hiccups.

Minpunten:

I wish it had an address parser; something I could just paste a 1 line address into and it would parse out the full address. Other apps I've used have it and it's great. It's a major time saver.

Best tool for shipping

Opmerkingen: Best discovery I''ve done since using STAMPS

Pluspunten:

Easy to use, easy to install, easy to print

Minpunten:

I did not find any reason not to use this product

Thee Game Changer!

Opmerkingen: I love Shippo period and point blank!

Pluspunten:

Shippo is extremely easy to use! It has been a game changer for my business, literally no taping labels to boxes anymore, no waiting to track orders, no having to personally communicate with customers about their order, no having to translate from my business to shippo and orders, Shippo does all of that!

Minpunten:

The only con is that I wish there was a delete and a hide button instead of just a hide button, because I don’t want to have to look at orders that were picked up/dropped off, that will never get shipped. I want to be able to delete. Definitely not a deal breaker though, it’s an OCD thing.

Great Program, Very Comprehensive!

Pluspunten:

Shippo was introduced to me by Weebly my web site builder. I have loved it from the first day. It integrates many, many selling sites in one shipping window. It also offers every shipping company available. I also opened a Shippo UPS account with substantial savings.

Minpunten:

I hated to see the integration with Weebly being cut. I would have loved to ship my Weebly orders still with Shippo and not have to go back to their web site.

2yr User

Opmerkingen: I like using this.

Pluspunten:

I like that it is easy to use. Very little issues

Minpunten:

I wish you could see a running total of your purchases. ATM there is no way to see balance.

Best Shipping Software

Opmerkingen: It's so awesome. I tell everyone about it.

Pluspunten:

Shippo is cheap, which makes it extremely affordable for a small business that ships products regularly but not constantly. It's easy to use, as it integrates with the platforms I currently sell on, and manually entry is easy too. And the shipping labels are priced super competitively with any other platform I've used. I also love that you can price compare between different shipping companies like FedEx, UPS and USPS really easily. Bulk orders are easy to do as well. It's also formatted to print 4x6 shipping labels for my Demo.

Minpunten:

When you search to find a previous order, you can't click to make a new label for that one and add it to a bulk label order. I often have people pay once for a 6 month subscription, which means that every month I need to dig back through and find their address and print a new label for them. It would be much easier if I could click other name and add them to the rest of my bulk labels I'm printing rather than having to do it individually.

No "Flats" rate support, tough to get Refunds

Pluspunten:

My company was actually forced to use the software when my main business software company Freestyle (formerly Dydacomp) chose to integrate Shippo into their MOM software to save money on the programming it takes to keep current with carrier charges/requirements .

Minpunten:

Biggest problem--no support of USPS "Flats" rates resulted in excess postage on flat envelope packages for months before it became apparent. Had to use apply postage manually in the short term then switch to UPS Mail Innovations to get lower cost "Flats" rates. Secondly--very difficult dealing with them to get credits from Shippo for duplicate labels produced during training/mistakes. Very slow response and she couldn't seem to get it that when multiple labels are produced on the same day ($$) for the same address and only one package ever gets delivered that a mistake has been made. We managed to get some refunds but were still due hundreds of dollars when we were informed they couldn't help us any more.

Easy to use and UPS discounts

Opmerkingen: Easy to make labels that are ready to be dropped off at postal service - no waiting. Can re-print if not printed correctly the first time. Easy to connect to UPS, USPS and FedEx accounts.

Pluspunten:

It doesn't require a monthly fee, so when my small business sends less, we pay less. It's easy to create new labels and integrate from my Squarespace website. The UPS discount is especially helpful since USPS isn't as reliable time-wise nowadays and my products are perishable.

Minpunten:

Since I ship with icepacks, the product shipping weight isn't a true value. When creating my own label (like when receiving an order over the phone), it requires a weight when adding the products. Then I need to override the weight for the whole package after entering an estimated amount per product.

So easy to use

Pluspunten:

Shippo is so easy and has saved my tiny business a great deal of time and money!

Minpunten:

Getting a full report of my shipments for the year was difficult and I had to call customer service for that

Excellent Shipping Service

Opmerkingen: I am very happy overall with Shippo as I have used it for several years and it has saved me a lot of time and energy.

Pluspunten:

The best thing about Shippo is I can quickly and easily print and fulfill a lot of orders at once with minimal effort.

Minpunten:

Once my post office rejected a label because it didn't have a second barcode on it for a Priority Express shipment. Shippo said their label was correct and didn't need revising. However my post office won't accept these labels. I'm sure it is just a stickler for the rules at my local post office but I wish Shippo had been able to change the labels for me so I could continue to use them. I now have to use the USPS website for Priority Express due to this issue.

Complete shipping package

Opmerkingen: It is the best shipping software for any parcel. Need to advertise more and get folks off of USPS.com

Pluspunten:

The shippo package not only helps by writing shipping labels it does other things other software doesn't do. It will give you the appropriate address from a partial, it has all the different types of shipping containers listed, it saves money, and most of all, you can into the software anytime, and it save your shipments and makes it easy to bring them back up. I had a very hard time getting into the USPS software after 1pm to make a label. I've used stamps.com. USPS.com, and shippo is the best all around shipping software.

Minpunten:

The only thing I didn't like was when I first set things up customer service was done by email only. No phone calls. But since I'm set up and been running a few years that issue doesn't bother me anymore. No problems at all.