Shippo reviews

The only "con" is NOT using Shippo

Opmerkingen: Imagine for a moment you are at a 6-star beach resort on a gorgeous archipelago somewhere. You arrived on a private jet and have been picked up in a limo of your choosing. You are now walking along the beach with sandals in one hand an oversized umbrella and a fruit-laden cocktail in the other. Dolphins are leaping out of the water a few feet (meters) from shore. The sun is reflecting off the crystal blue water. The blood orange and yellow shimmer dances gayly on top of the waves...u get it I think!!!

Pluspunten:

Super easy to use and set up and link your various shipping accounts. They make it almost whimsically easy to "test" the product with a forever free account. Savings for free and paid accounts are the same. Today (May 20, 2021) I saved 32% on USPS and a whopping 62% on UPS!! I have been typically just printing labels from the namesake sites and thought the claims of savings were "up to" claims and the reality was going to be fairly negligible. Think eBay and then they turn around a charge you for buying shipping through them completely negating or making it more expensive to ship through eBay. NOT Shippo! Not only is it free and commission-free but they REALLY do have great rates and the savings are LEGIT not "UP TO" BS but real money! Heck if you are an eBay seller you would be foolish if you didn't give Shippo a whirl! So, in short, I love the money I save, the ease of set-up and use and the customer support is fast and furious. I HATE bot customer support in general but Shippo is pretty, pretty, pretty good too!

Minpunten:

Overall with the free account that I have, I LOVE LOVE LOVE everything about it. If I wanted to channel my inner "Karen" I could groan loudly in my best Jewish whine, I want to integrate more shipping channels without paying to upgrade, but free UPS and USPS are good enough for my needs!

Great Shipping Solution

Pluspunten:

I like that Shippo is easy to integrate with e-commerce sites like eBay and Etsy. I sell vinyl decals on both sites and it is very easy to sync unfulfilled orders. The software imports the customer's address perfectly and does an address verification before you purchase the shipping label. After the label is printed, the software automatically notifies the e-commerce site that the order has been shipped and posts the tracking number for the customer to view. This has been a huge time saver for me.

Minpunten:

The software works very well for me and I have not found any cons to it.

Shippo is a great integration for our Fedex mailer needs

Opmerkingen: Fedex was able to integrate via our CRM to provide a holistic view of our shipment expenses.

Pluspunten:

Shippo provides instant access to our shipping metrics and where our mailers are being sent

Minpunten:

Not much, the integration with Fedex and our CRM was quite smooth

Shippo is the tool for every shipment

Pluspunten:

Information can be transferred direcetly from ebay. No special input is required to ship the package.

Minpunten:

We need some effort to input information if the transaction is not from ebay.

Love Shipping With Shippo

Pluspunten:

Fast, convenient, easy and money-saving, I use Shippo for online orders.

Minpunten:

No cons, I use this several times a week

Covers Multi Platforms

Pluspunten:

I love that I can ship orders from several of my on-line stores form one location. My orders from Etsy and my own websight automaticly get sent to Shippo so I can prepare my shipping label and packing slip from one spot.

Minpunten:

Sometimes I want to refund partial shipping cost to a customer if it cost less to ship then they were charged. I see no where I can do it from the Shippo sight so I still have to go back to Etsy or my sight and prepare their refund.

Retiree Shipping From Home

Opmerkingen: Being retired I love that I can ship from home with your super good rates. I buy and sell online and you have the best choice of shippers and rates.

Pluspunten:

I like the easiness. And the competitive pricing. I like to ship from home without having to go somewhere else. I love the competitive choices of how to ship and how much to spend. I can print and ship any time day or night.

Minpunten:

I would like to be able to get an estimate based on zip codes and package size before I commit a name and address.

A Great Shipping Software for Multiple Carriers in One Place

Opmerkingen: I use this to ship products from my online store. Shippo integrates with many retail sites to import sales and shipping info to limit manual mistakes. I integrate it with a Wix store.

Pluspunten:

I like that I can purchase shipping for USPS, UPS, FedEx, DHL, etc. all in the same place. I get discount rates and quick replies from email support.

Minpunten:

I don't exactly like seeing the Shippo logo on shipping labels, however, I use Acrobat to remove that and put my company's logo on the shipping labels instead.

Super Easy way to Ship items!

Opmerkingen: My overall experience has been great with Shippo.

Pluspunten:

I love the user friendly platform, and all of the features that come along with it. The prices are comparable to other platforms as well.

Minpunten:

I can't think of anything that i dislike about Shippo.

Quick to Implement

Pluspunten:

It was quick to set up and has an easy user interface.

Minpunten:

So far so good, have not had any issues as a new user.

Shippo is EASILY within Top 3 shipping methods

Opmerkingen: Overall experience was very positive.

Pluspunten:

Most important, very competitive rates across the most popular platforms. 2nd, easy to use. I'm in and out for all my labels. 3rdly, Incredibly responsive support team.

Minpunten:

Not being able to customize the label size to unique sizes.

Integration can be tricky, but well worth the effort

Opmerkingen: I've not had any issues with Shippo at all. I only use USPS for shipping so I can only comment on that and it's certainly sped up the process as well as eliminated a lot of the frustration. I love that I can set up pre-sets (package type/weight) to make the process even easier. A huge benefit is that it's helped me SAVE money. Because I'm able to ship small packages first class, very small orders have become cheaper to ship which has benefitted my clients and my business.

Pluspunten:

I found Shippo during the early days of the pandemic when I was making and shipping masks every day. I've made over 2000 masks and counting by myself and most orders were small, so the amount of packages went from a typical 2-3 packages per week to 20. I just didn't have time to type in each order on the USPS website and Shippo was a life saver. I was able to integrate/import my orders from various platforms including Etsy, Square Marketplace, and Airtable (using 3rd party automation at times) to make shipping a matter of a few clicks. Now my biggest shipping concern is whether or not my printer is going to cooperate each day.

Minpunten:

It would be great if there were easier integration setups with more platforms, but really once it's set up, it takes almost no effort. This can be a bit tricky for folks who aren't tech savvy. I'm a one person operation, so whether I'm good at doing things or not doesn't really matter since I'll be the one doing them regardless. I was able to fumble my way through it and the ease of that really depended on which third party app I was using. If you're good with API or very familiar with setting up automation through Zapier, Integromat, Automate.io, etc then you will likely not struggle much.

Rate-Shopping Is The Killer Feature

Opmerkingen: Very good, and I've saved a lot of money OR I've found ways to improve my shipping speed to my customers for the same money.

Pluspunten:

The fact that I can make a shipment and see rates for all the major carriers is the killer feature that changed everything for me. Often I would ship something USPS Priority thinking it was the cheapest option, but with Shippo's bulk UPS rate it usually comes in either cheaper or close enough where it pays to go UPS. It's easy to use, makes sense, and doesn't seem to have any major omissions or hiccups.

Minpunten:

I wish it had an address parser; something I could just paste a 1 line address into and it would parse out the full address. Other apps I've used have it and it's great. It's a major time saver.

Best tool for shipping

Opmerkingen: Best discovery I''ve done since using STAMPS

Pluspunten:

Easy to use, easy to install, easy to print

Minpunten:

I did not find any reason not to use this product

Been using for years and love it!

Opmerkingen: Shippo helps us to quickly get through our orders with how it syncs with our Godaddy store. As a small business, Shippo streamlines our process so that we can concentrate on our customers.

Pluspunten:

I truly enjoy that the process is easy and it states clearly what my choices are. Searching for customers is easy as well. I have been using Shippo for years and have never had any mistakes or mess-ups in tracking or anything. Everything is up to date and quickly editable.

Minpunten:

I do not like that if I go in and edit an address in the software and save it- it is not permanent. And I have to create that label right there if I want to save the address I changed it to. I don't know if it is my browser or not, but this has been and issue. Also, if I update an address on my selling platform, it doesn't sync with Shippo. But other than that I am happy with it.

Great Program, Very Comprehensive!

Pluspunten:

Shippo was introduced to me by Weebly my web site builder. I have loved it from the first day. It integrates many, many selling sites in one shipping window. It also offers every shipping company available. I also opened a Shippo UPS account with substantial savings.

Minpunten:

I hated to see the integration with Weebly being cut. I would have loved to ship my Weebly orders still with Shippo and not have to go back to their web site.

Intuitive, Efficient Shipping Software

Opmerkingen: For me it's all about workflow, minimizing the number of clicks and the time it takes me to perform the shipping process. Shippo is very efficient from that perspective, the only improvement would be having complete variation details printing on the Shipping packing slips. One other comment is that Shippo customer service is always rapid, on the several issues I've had, I always had suitable responses and resolutions from Shippo within the business day.

Pluspunten:

I love Shippo's focus on workflow, efficiency and usability. With good integration with eBay, I only need about 4 or 5 clicks to get a batch of labels issued and printed.

Minpunten:

The only critique I have about the software is that product variation descriptions get concatenated in the Shippo packing slips - for that reason I can't use them. I have to print the ebay packing slip to get complete, multi-line variation descriptions, and I have to print separately the labels from Shippo. I don't know if the limitation is on the eBay side or on the Shippo side, but I would love to have complete packing slips produced by Shippo.

One of the few shipping providers that offers a ton of features for free!

Pluspunten:

We use the free tier option and obviously that's one great feature alone for our business. We love the UI and can navigate around it with ease and the other shipping provider options are not even close to being this easy, we've tried them all. One part that also works great for us is that all shipping charges go into a bulk charge on our card which helps with bookkeeping (compared to a bunch of little charges for each shipment).

Minpunten:

The newer feature of validating addresses is great but it also actually messes up some addresses. Our own return address is a specialized one and the auto-validate address feature corrects it to an address that is actually not correct as we have to specific the PMB number. I reached out to customer support to resolve this and they resolved it quickly but there should still be an option to manually override addresses in situations like that.

Easy to get you shipping

Opmerkingen: Overall great experience and quick customer support help on the few times I needed it.

Pluspunten:

I love how easy it is to ship products, create packaging automations, and see the cheapest shipping options. I also love that I get metrics on where my packages have travelled.

Minpunten:

I wish it was a bit easier to set automations and rules like automatic signature requirement or insurance on packages that meet certain criteria. I also wish it saved my customs information.

Seamless and efficient solution of shipping

Opmerkingen: Have used for two years. Shipping 2-10 packages a week. Easy to use on the road and ship from remote locations. Would take a major problem for me to consider changing shipping software. I am sold on Go Shippo for my shipment needs

Pluspunten:

Able to pre make templateds for frequent items Level 1 discounted mail and shipping discounts Many free features, which meet my needs Scalable for when increased shipping is needed with growth Intuitive easy to use

Minpunten:

Short learning curve setting up initially

Excellent and easy shipping solution for our small business

Pluspunten:

We opened a Shopify store in 2014 to complement our Etsy shop. So we needed something to get bulk/business rates for our Shopify shipments like we get on Etsy. Shippo got us those bulk rates immediately. It's very easy to use and is getting easier all the time. They keep adding features and shipping partners which is good for us and our customers. We've recently been using DHL for high priority overseas shipments (which clobbers USPS Priority Mail). It's cheaper too. Customer service is excellent and friendly. On the few occasions I had questions I had a complete answer in no time.

Minpunten:

Some of the menus could be hard to navigate at first (locating certain features). But nothing serious that I didn't get used to after using a few times.

So easy to use

Pluspunten:

Shippo is so easy and has saved my tiny business a great deal of time and money!

Minpunten:

Getting a full report of my shipments for the year was difficult and I had to call customer service for that

Excellent Shipping Service

Opmerkingen: I am very happy overall with Shippo as I have used it for several years and it has saved me a lot of time and energy.

Pluspunten:

The best thing about Shippo is I can quickly and easily print and fulfill a lot of orders at once with minimal effort.

Minpunten:

Once my post office rejected a label because it didn't have a second barcode on it for a Priority Express shipment. Shippo said their label was correct and didn't need revising. However my post office won't accept these labels. I'm sure it is just a stickler for the rules at my local post office but I wish Shippo had been able to change the labels for me so I could continue to use them. I now have to use the USPS website for Priority Express due to this issue.

A real lifesaver

Opmerkingen: Overall very happy with the product

Pluspunten:

It is so easy to fill out the form and see what my best shipping options are. Once I have printed my shipping label I can request pick up from USPS. It makes shipping so much easier than it used to be.

Minpunten:

I've had numerous added charges for shipping. USPS saying the package weighed more than I entered. I know this happens but the charges are from months ago (sometimes 4 to 5 months later). So it is hard to follow ups on.

What I LOVE about Shippo

Opmerkingen: I get to print my labels at a discounted price, then either have the post man pick up my packages or I just drop them off at the post office. Love not having to stand in line at the post office for a mailing label or to mail my package off.

Pluspunten:

I like all the features offered at Shippo. I just began my business back in April 2020 and was looking for a shipping app that is user friendly and integrate with my website. Looked at a few and found that Shippo was the best choice for me and my company. The integration with my existing business was not difficult at all either. I like shippo so much, I just recommend Shippo to 5 of my friends that was tired of having to go to the post office and purchase labels, not adding in the extra expense. I showed them my process with Shippo and they loved it, especially how easy it was to use.

Minpunten:

The only thing I found was when a customer put in their address and it was not verified by Shippo, I had to correct it 3 different ways before I was able to purchase the lable. But that has only been twice in all my orders. So nothing with Shippo, just the customer's address. But if we could have a suggestive address that is verifiable that we could just click on and go, that would be much easier.