Invoice Ninja reviews

Nothing else like Invoice Ninja!

Opmerkingen: Overall, I really love Invoice Ninja however! The team listens to feedback, and actively works to fix issues. They care about their product, and offer it at a reasonable price. I self host, which is free, and I support them by buying a white label license to remove the invoice ninja branding on invoices.

Pluspunten:

Invoice Ninja is incredibly powerful and offers the ability to self host, which is of big importance for myself. I particularly like the client portal and the ability for my clients to log in at anytime to view their active or past invoices and payments. The ability to customise most of the details such as what is displayed on your invoice, where it's displayed, the colours, etc. is really great. Other solutions charge a monthly fee just to have custom fields! I love the way the workflow works with quotes too, where I can create a quote and if it becomes approved via the client portal it can get turned into an invoice automatically. Being able to access it from a browser anywhere to get my invoicing done or use an app on virtually every platform there is, is fantastic. Oh, and it actually looks great on mobile. It's all the little bits and pieces and the constantly evolving feature set that makes Invoice Ninja the best.

Minpunten:

V4 was virtually indestructible compared to v5, but v5 is getting to a very good point and the team had a very valid reason for the overhaul. Things work seamlessly across devices with the same frameworks being used. The only downside is a fair few bugs here and there, some of them which have even been a deal breaker at an earlier point in time so I had to continue using V4 until they were fixed up. A few issues still exist but the team does listen and actively works to resolve them. I report whatever bugs or issues I find and continue to support the team regardless. I'd also like to see an inventory tracker come into play. That would be really useful.

Free Invoice Solution - No More Excuses

Opmerkingen: Incredibly helpful and uncorked a big bottleneck for getting my business started. Also powerful enough to continue to use even beyond the startup phase.

Pluspunten:

The amount of work it took off my plate. I didn't have to pay someone to send invoices or struggle with PDF templates, Google doc formatting, or other bloated invoice software.

Minpunten:

The Invoice Ninja messaging is a little low budget, but I also know INC 5000 companies that use the free version. It's really a matter of preference.

Fails on most levels

Pluspunten:

I like that I can track my invoices - IF the site is working

Minpunten:

Where to begin? I migrated THREE TIMES to V5 from V4, have been using the program in V5 and today I'm completely locked out and it insists that I need to migrate to V5. Except I've already done it and will overwrite all the data that is currently in V5. There is no customer support to call to straighten it out. The migration from V4 to V5 was a poop show. It only transferred about half of my data - the rest was completely lost. The site is fairly intuitive, so that's good.

An Amazing Invoicing Software that Will Leave You and Your Clients in Awe

Opmerkingen: Invoice Ninja is an invoicing software that can make your business look that much more professional. For the small price tag, you get a very powerful, fully customizable system that will make your invoicing headaches disappear. We have linked Stripe and Authorize.Net to it with a simple copy and paste of the payment gateway key and within minutes we were charging customers. I highly recommend Invoice Ninja!

Pluspunten:

InvoiceNinja is extremely easy to use for both your team and clients. It allows for you to create customizable and nicely designed invoices and quotes. You can customize the messaging sent in email communications. It also gives your clients their own portals to manage their accounts.

Minpunten:

Reoccuring invoices can be difficult to use and understand how they work. Also, when sending quotes they valid dates seem to end the day before in the evening and clients cannot accept the pricing sent so a new quote must be sent. There is also a lack of direct customer support and instead provide a knowledge base.

Gets the job done!

Pluspunten:

InvoiceNinja works out-of-the-box. It's easy and reliable and specifically designed for freelancers and SMEs.

Minpunten:

Would love to see integration for platforms such as Payoneer and QuickBooks for payment requests and accounting. However, I understand that the lack thereof is probably more of an issue with respective providers. The proposal editor could use a rework as well to make it more intuitive.

Worst Customer Service

Opmerkingen: Invoice program is easy to use, but it's a bare bones program. We were fine with what they offered, and I made it work. However, the customer service is ultimate failure. Every year there is an error - and if they do not agree with what you are saying they "downgrade" your account to a free account so you have no access to your records. Be careful with using your card, as they run payment without authorization.

Pluspunten:

Ease of use of this product. HOnestly can't say more as I'm just filling the "40" min count right now.

Minpunten:

Missing so many features, mobile payments and online payments not offered

A Happy'ish Invoice Ninja Client

Opmerkingen: I would like to see the clients phone number on the main Client screen.
Some more updated youtube videos will be appreciated.

Pluspunten:

Invoice Ninja is easy to use and support has been very impressive when needed. I like that I can almost forget to do invoicing because it is done for you, especially recurring invoicing. It would be nice if statements could be sent out automatically on all overdue accounts.

Minpunten:

I cannot always tell if clients have Viewed their invoices. Syncing with phone app not reliable for android. Proposals need some work. I am using Plutio.com for my proposals and digital signatures. The proposal sections look dated. More templates and a community that can share temples.

Go Global with Invoice Ninja

Opmerkingen: Global Billing
Single Payment gateway.
Multiple users worldwide.

Pluspunten:

Hi., We have customers worldwide and we sell our subscription service to the customers for the shipping portal freightmarket.com Invoice ninja has helped us to expand globally by billing clients in multiple currency using a single payment gateway. Highly recomended for business trading worldwide

Minpunten:

Simple to use and easy to understand. If you cant use Invoice ninja, you shouldnt be in business. Cheap pricing

Invoice Ninja is professional, reliable and cost effective

Opmerkingen: We wanted a way to configure recurring billing, the solution must integrate with Stripe and QuickBooks. Invoice Ninja gets the job done.

Pluspunten:

We are able to self-host Invoice Ninja on our cpanel website using Softaculous, other panels supported by Softaculous will also work.

Minpunten:

Some functions aren't intuitive. For example importing takes some work. On the plus side forum support provided by the developer is excellent.

Invoice ninja is a simple and easy to use basic accounting tool

Opmerkingen: It's easy to start and use even if it has limited functionalities. It also have a self hosted version

Pluspunten:

It has all the tools to start a small business

Minpunten:

It is easy to outgrow the functionalities of the product

Made for small and medium business that would like to easily create and manage the invoices

Opmerkingen: It's a great software, a real value for money, with many capabilities and very customizable.

Pluspunten:

- Recurring billing was very easy to implement for all our subscriptions- Invoicing and billing is done with a click of a button to send invoice via email- Client's portal is very helpful to remind clients of their pending invoices without the need to resend everything again- Expenses tracking is very useful and easy to maintain and manage

Minpunten:

There are some minor issues on the development side, during the installation and updating of the Self-hosted version of the software. Even in this case, they company also provides hosted/cloud based subscriptions that eliminate this issue.

Open Source software empowers the small to operate at scale!

Opmerkingen: It’s been tough a couple times early on when it has messed up and all my customers notice but overall lately it’s been very good !

Pluspunten:

It is something I can afford and it does all I need to operate the business.

Minpunten:

Sometimes it glitches between or in updates and I need higher support.

Outstanding software, easy to use, with amazing support.

Pluspunten:

Invoice Ninja is extremely easy to use, which is their main point. But that ease of use doesn't mean it doesn't have powerful features. There's plenty of functionality for freelancers such as myself to make getting paid a snap. The developers are also a top-notch group. Any time I've had an issue or a question, they're always quick to either fix a bug or point out exactly what I need to do to solve a problem. You don't get that from larger shops that have a bunch first-tier support people following a script. Having a developer team that communicates efficiently with the user base makes all the difference in the world. From an administrative standpoint, I could probably run it on a toaster as long as I had enough space for my database. If you choose to go the self-hosted route, there's no need for high-end VPS solutions. A single core with a gig of ram and some storage is more than enough to get you up and running.

Minpunten:

If I had to pick something to gripe about, it would be that the setup process for self-hosted can be a bit finnicky for beginners. But once you get the hang of it, it's really not that bad. Setting up my own deployment has helped me learn a lot about Linux administration, so it's a win in the end.

Invoice Ninja cuts through the Competition

Opmerkingen: So far, I have really enjoyed using Invoice Ninja, the White Label cost is very affordable and there are no other extra fees to using the system. It provides a seamless and professional look to your billing system that clients will love and be impressed over!

Pluspunten:

This software does what it's meant to; invoicing and billing clients and providing a clean and easy way to manage it all. The software provides a portal for clients to view past invoices and pay existing invoices while seeing your branding (White Label registration required).

Minpunten:

So far, there have been minimal annoyances that I have encountered. I believe invoicing templates could be amped up a bit, and the White Labeling feature doesn't quick get everything, so a bit of custom work is needed. Also, installation is generally speaking simple but some people may still have an issue if trying to install without an auto-installer like Softaculous.

Invoice Ninja handles all my invoicing perfectly

Pluspunten:

Invoice Ninja is extremely flexible, allowing me to automate my invoicing so that I can focus on growing my business. I use everything from the invoice reminders to the Zapier and Stripe integrations to provide a simple-to-use payment system to my clients.

Minpunten:

I have no complaints about Invoice Ninja. And because they are continually adding new functionality, I've learned new ways to improve my invoicing process.

Extremely easy to use, very clear and intuitive

Opmerkingen: I think the toggle menu on the right (displaying the latest invoices) is not necessary, so I just keep it closed.

Pluspunten:

I operate a small freelance business, and Invoice Ninja is perfect for my needs. I have no accounting/bookkeeping experience or knowledge, and I find that with Invoice Ninja, I can do everything I need to invoice my clients and get paid online very easily and quickly. Customer support is beyond anything I've seen before. When I've had questions or issues in the past, I've sent an email and received a response almost instantly. The free version is very suitable for my needs, and they don't hassle me to upgrade. It really is free. My clients are very happy with the system. It makes receiving/paying invoices and receiving receipts very easy for them too. I also really like the fact that the invoices look good, without me having to do anything really. I'm a writer - not a bookkeeper, not a software programmer, and not a graphic designer. Invoice Ninja is a good solution that doesn't demand any special knowledge or effort from me. From my poitn of view, that's probably its strongest point.

Hands down the best value for money product we got for our business.

Pluspunten:

This software has streamlined our interaction with our clients like no other product. I can't remember the last time a client phoned and asked us to send a statement. Clients ask us what software we are using. Everybody who uses it is pleased with it. Now that we have been using it for a while, there is real value in seeing all the transactions in one place. New features are constantly being added. Response from support requests are always promptly handled. I love Invoice Ninja.

Minpunten:

I honestly can't think of anything that I am not happy with. There are no negatives. When multiple contacts are loaded for a company, the one that was loaded first, is always the one shown on the invoice, even after a different contact was selected. A minor issue.

This is an outstanding and well though out open source invoicing system.

Opmerkingen: A simpler invoicing workflow for my company and an easier platform for our clients to pay us.

Pluspunten:

The system also supports two factor security via the TOTP protocol which is nice as it does not rely on third-party websites for logging in. Being open source means we were able to look at the code base and verify that it was well put together and back end was not just cobbled together. Having this solid & rational code base has allowed them to provide fast support and feature enhancements. While I have not had any issues, I went through their forums and github and they have an outstanding response rate to both questions about the product and the code base.

We used to use Clearbooks... InvoiceNinja assassinated that.

Opmerkingen: Just better finance management. Its very clear in its operation. You can see at a glance whats happening within the company, how much money is owed and how much is earned every quarter etc. Brilliant.
haven't found anything as of yet (using it for 6 months paid) and the monthly updates keep improving it. will edit this to reflect if any problems arise

Pluspunten:

We are a small digital company based in Scotland and were using clear books... then out of the blue Invoice Ninja got recommended by a client. Its transformed our company finances. Clearbooks had too much, other softwares had very little. Invoice Ninja is right bang in the middle, giving you the necessary tools to go ahead, which is excellent. They keep updating it so its better every month aswell. -Its extremely fluid and easy to use -updating it on the road with the app is excellent -its very clear cut, no clutter

Easy, ubiquitous, consistent

Opmerkingen: It permits invoncing anywhere, everytime, from any device, just requires internet access

Pluspunten:

Easy of use.Modern user interface.Works similarly on any platform

Minpunten:

For ecuadorian market, lacks of support for electronic Invoice

Super easy to setup and use. Makes it really easy to invoice customers.

Pluspunten:

I love the live .PDF invoice creation. Overall it's just easy to use, and has all the tools that I need to invoice my clients.

Minpunten:

Not sure on this. The only nit-picky thing I can think of, being a graphic designer, I would change a couple of the icons.

Million star customer support

Opmerkingen: What prompted this review was a series of trials and failures with different products and Invoice Ninja itself over about two months. We finally selected Invoice Ninja for what it could do to fit into our required customer experience sequence. And then.... we couldn't get the invoice to configure exactly as we needed - it *had* to show GST component within the charge and it *had* to calculate this amount from data out of a zap. Luckily, the customer support team was fantastic - helped us figure out where the missing piece was and it looks like we've now got a product to do exactly as we need. AND the response times were almost immediate. I was resigned to waiting maybe a day or two for a reply so you can image how thrilled I was to get a reply back within 30 minutes and being able to sort the issue while it was fresh. Not expecting that 30 mins is standard - maybe I got lucky. Definitely, I got lucky! Fantastic service - thank you

Pluspunten:

The fact it is available to the Australian market and can generate a ATO required TAX Invoice

Minpunten:

Was a little tricky to set up for a low-level tech person

Great app with my syncs

Pluspunten:

Easy to use syncs with many CRM's Client Portal

Minpunten:

Does not have an option where I can charge customers CC from merchants end.

Huge value for the price

Opmerkingen: On-time and easy payments from clients

Pluspunten:

Love that Invoice Ninja is super easy to use and has a variety of valuable features. Additionally, the price is right!

Minpunten:

Wish it would integrate with Quickbooks, but even though it doesn't, it's value outweighs the costs of having to manually enter client payments.

Excellent software

Pluspunten:

I was able to spin this software up within minutes and begin invoicing immediately. Software is highly customizable. Appreciate the open-source nature

Minpunten:

Australian reporting and integration is where it lacks, and I understand it is hard to integrate with everything but it would be a "nice to have".