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Over Dropbox Sign

Cloudgebaseerde oplossing voor digitale ondertekening. Functies zijn onder andere workflowintegratie en erkenning door de rechtbank.

Meer informatie over Dropbox Sign

Pluspunten:

The form inserts are a bit more customizable than other similar software that I've tried, like eversign and docusign, without having to go whole hog into API.

Minpunten:

Our employees wouldn't be able to open documents, I wouldn't be able to edit things, and there was just always something wrong. The wait time for fixes was anywhere form 2 minutes to 2 hours.

Beoordelingen van Dropbox Sign

Gemiddelde score

Gebruiksgemak
4,7
Klantenservice
4,5
Functies
4,6
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

8,9/10

Dropbox Sign heeft een totaalscore van 4,7 van 5 sterren op basis van 1.438 gebruikersreviews op Capterra.

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Reviews filteren (1.438)

Todd
Todd
Content Manager
Geverifieerde LinkedIn-gebruiker
E-learning, 201-500 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great product, easy to use

5,0 2 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Frane
Frane
Head of Affiliate Network Development in Kroatië
Geverifieerde LinkedIn-gebruiker
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Better than DocuSign!

5,0 2 jaar geleden

Opmerkingen: Amazing!

Pluspunten:

The feature that sets HelloSign apart from the competition, especially DocuSign is the unlimited envelopes (documents) you as a user can send out in a year.

Minpunten:

Feature that would be good to have is to be able to replace the underlying document once you are in the preparation phase of the document and when you have already set the 'fields or text boxes' in the document, so that if you notice there is a misspelled word or something that needs to be changed you can simply upload a 'corrected' version and keep all the 'fields or text boxes' in the place where you already had them. It would help save a lot of time especially if you are working with longer documents collecting initials from each signer on each page.

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Frane. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about corrected version fields to our product team. Thank you again!

Becky
Realtor in VS
Vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

I would recommend Dropbox Sign

5,0 2 maanden geleden Nieuw

Opmerkingen: My overall experience with Dropbox Sign was good. The core service works very well and there are extra features like customized branding. It will also work with other services like your document storage.

Pluspunten:

Sending the document is very simple, then Dropbox sign automatically tracks the progress and sends reminders if needed. I like that I don't have to do that myself. I think the drag and drop tool for signing fields saved time as well. Dropbox sign made me feel that both the signer and I were safe sending documents/information through their service. They also vertify the signer. For this type of application I think both are extremely important and should be some of your main concerns when shopping.

Minpunten:

Dropbox Signs pricing is in the mid range. I chose Dropbox Sign anyway because I didn't want to risk security by trying to save money.

Darren
CEO in VS
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Okay product, but absoutely the worst customer service

2,0 2 jaar geleden

Pluspunten:

Initially (several years ago) the user experience of this software was better than most, back when Docusign was the only game in town. We chose HelloSign based on that. Today that's no longer the case and there are many products with a better overall UI and user experience (UX), like PandaDoc.

Minpunten:

The product support for HelloSign is absolutely the worst of any SaaS (cloud-based) document signing product available today. I'm not sure if it's the result of DropBox acquiring them and trying to save money, or what but if you have the option to choose a solution like this go with PandaDoc or even Docusign.

Reactie Dropbox

2 jaar geleden

We're sorry to hear you've had trouble with our support team. We'll be sure to share your experience with the team. Thank you for taking the time to provide your feedback Darren.

Jolly
Data Associate in Denemarken
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Prepare and sign documents digitally.

5,0 vorige maand Nieuw

Opmerkingen: Has multiple support channels, including email, phone and chat. Dropbox is nice.

Pluspunten:

Dropsign is suitable for businesses of all sizes. Very incredible features like email notifications and two factor authentication. It reduces manual work required and it offers a secure and verifiable signing processes. Provides workflows automation tools to create efficient signing process. Try it.

Minpunten:

The availability of free plan to test the software before purchasing it allows us to choose if we like it,no cons.

Sarah
Sarah
Program Operations Manager in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Seamless Integrations for Document Signing

5,0 3 jaar geleden

Pluspunten:

We've used HelloSign for almost two years now after switching from another electronic signature software, and HelloSign has been perfect. Not only do we use it for our internal HR and hiring needs, but we also have HelloSign integrated into our software so that our customers can sign their contracts without any issue. HelloSign offers reminder emails and also sends completed forms to all parties. It's so easy to use and maintain and super customizable. Love it!

Minpunten:

I have never had any issues using HelloSign, but I am not on the team that integrated it into our internal software. I am not sure how technically difficult that was, but we have rarely encounter bugs.

Julian
Julian
Accounts Officer in Kenia
Geverifieerde LinkedIn-gebruiker
Logistiek en toeleveringsketen, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Convenient Electronic Signature Tool

5,0 vorig jaar

Opmerkingen: Our experience with Dropbox Sign is quite positive. It is easy to use and our clients and internal team members rarely experience problems signing or sharing documents.

Pluspunten:

Dropbox Sign allows us to upload, share, store and request clients to sign conveniently under one platform. Electronic signature helps keep everything formal with our clients and employees. It is simple and straightforward. It is one of the few tech solutions that does exactly what it is designed for with minimal issues.

Minpunten:

There is nothing I don't like about this electronic signature solution. However, I feel that the price may be relatively high for individuals or small companies.

Nicole
Nicole
Managing member in VS
Geverifieerde LinkedIn-gebruiker
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great product

5,0 2 jaar geleden

Pluspunten:

It's reasonable price compared to other e-signature platforms. The ease of the system and being able to create templates to reuse are great.

Minpunten:

Not being able to replace a document with a new file if the parties have not opened the original file yet.

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Nicole. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about replacing the original document to our product team. Thank you again!

Richelle Marting
Richelle Marting
Attorney in VS
Geverifieerde LinkedIn-gebruiker
Juridische dienstverlening, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Excellent e-signature solution

5,0 4 jaar geleden

Opmerkingen: For my minimal e-signature needs - only a few documents a month - this is the perfect solution. It's extremely easy to use for both me and even the unexperienced recipient.

Pluspunten:

Extremely easy to use, affordable, with great audit trails. It sends messages to all signatories with alerts to sign the document and reminders if the document remains unsigned after several days. All users are notified and sent a copy when the document is fully executed.

Minpunten:

Biggest drawback for me is lack of a Microsoft Word add-in to upload/sign directly from Word instead of having to log into the website and upload. Other solutions offer this solution and it would be a great timesaver if added.

Josie
Owner in VS
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easy to use platform!

5,0 10 maanden geleden

Opmerkingen: All in all, I'd recommend this platform to make your life easier when it comes to getting documents signed!

Pluspunten:

I like that it's pretty straight forward to upload a document and then add a signature. It's so great to have my clients sign contracts that way rather than printing, signing, and scanning.

Minpunten:

There's nothing I can think of right now that I've had issues with!

Kate
Kate
Health Coach in VS
Geverifieerde LinkedIn-gebruiker
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great for coaching businesses!

5,0 2 jaar geleden

Opmerkingen: Great! I would recommend to other coaches!

Pluspunten:

Easy to use and get a signature from a client remotely.

Minpunten:

Took a few tries to get the hang of using it. Now it's easy!

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Kate. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about learning and onboarding to our product team. Thank you again!

Tricia
Office Manager in VS
Schoolleiding, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

A Game Changer for our growing preschool.

4,0 2 jaar geleden

Opmerkingen: It is pretty easy to navigate and User Friendly. It works for our needs in this small, but quickly growing preschool. We found it at just the right time and it has taken us to the next level with paperwork collection. We have saved a TON of time and it has cut down on the headache of having to wait to receive hand-written documents from parents in the nick of time before school begins. We are way ahead of schedule.

Pluspunten:

I love that it is easy to manipulate and edit documents after the template has been created. Within seconds I can send multiple reminders and amended information to our students' Parents.

Minpunten:

We had a difficult time getting to a person for help with some features and we would have had to upgrade to find out how to do some things. We simply can't afford that and don't need all the added features. It would be nice if Technical Support was available for all levels of customers. I simply wanted to know if I could send the same template at once to multiple recipients and I still don't know that answer.

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Tricia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about access to support to our product team. Thank you again!

Danica
Implementation Manager in VS
Human Resources, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Hello...SIGN! An Electronic Signature Alternative

5,0 5 jaar geleden

Opmerkingen: It's been a great experience using HelloSign. My company was able to save money by switching to this platform and it has great usability. It's been really great using this product! I highly recommend HelloSign.

Pluspunten:

I like the user interface on this product. It's very user friendly and easy to navigate between functions. I also love that there is the ability to create template and template links. The template links are a great option so you can share in bulk or don't want to type an email address in each time you send the same form to someone.

Minpunten:

I don't like that there isn't a good customer service function. It's hard to get help and you have to contact the company via email.

Margie
Paralegal in VS
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Dropbox Works for Me

5,0 vorig jaar

Opmerkingen: All the above reasons

Pluspunten:

We have everything in one place and it is secure in the Cloud so I can access this from anywhere.

Minpunten:

That I can access it from anywhere, ha - no excuses not to complete any task

Scott
Owner in VS
Verzekeringen, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

AZ Insurance Review of Product

5,0 2 jaar geleden

Opmerkingen: Getting signed docs back from clients has been solved now. We also have an audit trail of documents which is crucial in my business

Pluspunten:

The software is easy to use for us but also for my clients. I love the audit trail sheet too. It saved us $2,000 a year in postage alone plus we get documents back so much faster than before.

Minpunten:

No major cons the product works as it supposes to we are very happy.

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Scott. It makes a difference to folks who are new to eSignature! Thank you again!

Stephanie
Recruiter in VS
Financiële dienstverlening, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to use and a MUST for business professionals/ companies

5,0 2 jaar geleden

Pluspunten:

The mobile feature is my favorite of all as it gives access to those who arent able to use a desktop computer. Filling out the forms and signing is easy to use

Minpunten:

The layout of hellosign is fairly basic and can look outdated. Its easy to use though which is great for the masses

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Stephanie. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about UI to our product team. Thank you again!

Eileen
Assistant Controller in VS
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Hello Sign is inexpensive and easy to use

5,0 2 jaar geleden

Opmerkingen: The benefit that is the most noticeable is the cost. The ease of use by the staff has been reiterated countless times.

Pluspunten:

What I like most about the Hello sign is the cost. Secondly, I like the ease of use. This product compares to another well know document signing software. Our company has saved thousands and it is an easier product to manage within the company

Minpunten:

I have not yet come across an item or aspect that is difficult or annoying.

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Eileen. It makes a difference to folks who are new to eSignature! Thank you again!

Angelica
University intern in Ecuador
Geverifieerde LinkedIn-gebruiker
Farmaceutica, 5.001-10.000 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Transforming Workflow Efficiency: Unlocking the Power of Dropbox Sign

5,0 vorig jaar

Opmerkingen: I had the chance to use Dropbox Sign for signing a variety of papers, including consent forms, non-disclosure agreements, and partnership agreements, during my internship in the university's Department of Pharmaceutical Research and Development. The application allowed me to send documents for electronic signing immediately from my Dropbox account, which proved to be a practical and effective option. Dropbox Sign's tracking and reminder tools made sure that the signature procedure stayed on schedule, cutting down on delays and increasing workflow effectiveness. Overall, throughout my internship, Dropbox Sign greatly streamlined the document signing procedure, saving time and enabling smooth communication with coworkers and outside stakeholders.

Pluspunten:

A number of advantages for streamlined document signing are provided by Dropbox Sign. First off, the software offers a user-friendly interface that makes it simple to upload, transmit, and electronically sign papers. Dropbox Sign guarantees the integrity and confidentiality of signed documents with its strong security features. The software is adaptable to different signing requirements because it supports a variety of signature types, including eSignatures. Along with these features, Dropbox Sign also provides version control, automatic reminders, and document tracking, allowing for effective workflow management and collaboration. Users may take advantage of the current file storage and sharing capabilities, increasing productivity and document management, thanks to its seamless interaction with the Dropbox ecosystem.

Minpunten:

Despite the fact that Dropbox Sign provides a lot of benefits, it's vital to take into account some drawbacks. First off, users who are not accustomed to using electronic signature tools may find the software to be challenging. When compared to other products on the market, some consumers might find Dropbox Sign's pricing options to be relatively expensive. Furthermore, firms with particular branding requirements may want to take into account the fact that advanced customisation options and branding capabilities may be constrained. Although Dropbox Sign interacts effectively with the Dropbox environment, there may not be many possibilities for integrating it with other third-party applications. Despite these factors, Dropbox Sign is still a trusted and convenient option for electronic document signing.

Chari
Tenant Relations Coordinator in VS
Vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Invaluable Product

5,0 2 jaar geleden

Opmerkingen: We used a different product for a while that was inferior and we felt was much harder to use. Absolutely no problem with using HelloSign for our online document signing program. We have legally binding documents without the extra public traffic in our offices.

Pluspunten:

Our office is a Property Management Company, managing over 400 privately-owned rental properties. We first started using HelloSign during the early days of the Pandemic. Our office was shut down for a month at the beginning of the Pandemic. We opened back up to employees, but not the public, a month later. We were closed to the public for at least 6 months. HelloSign was invaluable to us during that time. We were able to still do our job for our owners using HelloSign to get signatures on new leases, renewals and additional required paperwork from both Tenants and Owners. Without it we would not have been able to conduct our business. Even though we are fully open for business now, we still use it for renewals so tenants don't have to make the trip to our office to renew their leases.

Minpunten:

I cannot really think of anything I don't like about HelloSign. It is extremely easy to use and our customers seem to find it easy to use as well.

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! I was wondering if you would be interested in participating in a roundtable about how HelloSign is used in sales use cases. We'd love to have your voice!

Caressa
Litigation paralegal in VS
Juridische dienstverlening, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Saved us during the pandemic

5,0 vorig jaar

Opmerkingen: Dropbox transformed the way we operated during the pandemic. It allowed us to integrate the system into our protocols, keep our clients safe, and still operated business as usual.

Pluspunten:

The ease of creating templates and documents for signing streamlined our intake process and cut down the initial time required by staff.

Minpunten:

I would like to see a better notification system, i.e., a system where the user can develop the timeline for reminding signers of outstanding documents. Additionally, the ability to mass delete signed documents would be extremely helpful.

Stephen
Vice President in Canada
Vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good value for the money

4,0 2 jaar geleden

Pluspunten:

Ease of use and accessibility to the database of stored documents is excellent.

Minpunten:

The uploaded database "forgets" emails of uploaded clients very regularly, even from an adjustment between versions of the document... very poor. Also the customer service is terrible. There is no interactivity, only FAQs and being part of a group or team presentation, not actually able to directly answer my questions. I'd give 1 star out of 5.

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Stephen. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about bugs with our contact storage to our product team. Thank you again!

Aspen
CRO in Canada
Evenementenbureaus, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Mostly love the product!

5,0 2 jaar geleden

Opmerkingen: Really good. I have used docusign and Adobe and they both have features I like that hellosign doesn’t have but they aren’t amazing enough for the price.

Pluspunten:

I like how easy it is to use. It’s simple to get documents signed.

Minpunten:

I don’t like that there isn’t an address city and postal Code spot to add in and have to use just plain text. I wish we could reupload a document if it needs changes without having to resend the entire thing in a new document.

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Aspen. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about how our postal fields work and about our post-send editing capabilities to our product team. Thank you again!

Robert
Robert
Client Relations Manager in VS
Geverifieerde LinkedIn-gebruiker
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Easy, Straight Forward Signature Service

5,0 2 jaar geleden

Opmerkingen: After having a very lackluster experience with a competitor's electronic signature program, our firm made the switch to DocuSign. I was impressed that it was the same cost as the competition and had more features and less limitations. After just a day or two into our free trial we knew the switch would be permanent.

Pluspunten:

Ease of use, simplicity, daily reminders from HelloSign make it easy to track pending signatures

Minpunten:

Some downtime with website recently, technical support was a bit behind with offering a cohesive explanation and getting it sorted out

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Robert. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about our site support and responsiveness to our product team. Thank you again!

Kristin
People & Operations Manager in VS
Computersoftware, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Small Business Friendly Alternative to Docusign

4,0 vorig jaar

Pluspunten:

I like the pricing and contract flexibility. We moved away from Docusign mostly due to their pricing scheme of purchasing an estimated number of "envelopes", but then just losing any of those credits after the contract ends.

Minpunten:

It took a while to figure out how to pre-fill some text boxes. I also wish we could re-assign the signatories after the document has been sent, as well as add additional CC'd recipients after it was sent but before signings were finalized.

Jenny
Transaction Coordinator in VS
Financiële dienstverlening, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Convenient & easy to use!

5,0 2 jaar geleden

Opmerkingen: I love using HelloSign when we need a document signed by our borrowers. It's much more convenient than asking them to print, sign, scan and return the items to us.

Pluspunten:

The set-up of the landing page is easy to follow. It takes you through each step needed to upload your document, assign signers, and attach signature boxes quickly and simply.

Minpunten:

It was more difficult and time consuming in previous versions to assign a signature box for multiple signers. You could only assign for 1 person at a time without selecting a different name in the drop-down. This is much more user-friendly now!

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Jenny. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about how you enjoy the new multi-signature experience to our product team. Thank you again!

Sylvia
Financial Advisor in VS
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Great Small Office Product

5,0 2 jaar geleden

Pluspunten:

Integration with Dropbox Business is a large selling point as we have clients signing documents on a regular basis. Not having to manually download every completed document saves time. The interface is simple and user-friendly, which is important since many of our clients are older. Hundreds of signatures at this point and never has there been a complaint from a client about using HelloSign that wasn't staff error.

Minpunten:

When dealing with multiple signers on one document, the switching between signers can be cumbersome.

Reactie Dropbox

2 jaar geleden

Thanks so much for taking the time to share your experience, Sylvia. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about multiple signers to our product team. Thank you again!