SAP SuccessFactors HXM Suite reviews

Over SAP SuccessFactors HXM Suite

Verbeter de prestaties van werknemers en breng activiteiten voor bedrijfsgroei op één lijn met een oplossing voor talentbeheer die in de cloud is geïmplementeerd.

Meer informatie over SAP SuccessFactors HXM Suite

Pluspunten:

UI for time off management is pretty neat compared to other tools available in the market. Performance and goal Management and LKM modules are the most likable feature.

Minpunten:

User interface is very old fashioned and navigation within program to find correct functions and features are really hard.

Beoordelingen van SAP SuccessFactors HXM Suite

Gemiddelde score

Gebruiksgemak
3,8
Klantenservice
3,7
Functies
4,0
Prijs-kwaliteitverhouding
3,7

Waarschijnlijkheid van aanbeveling

7,1/10

SAP SuccessFactors HXM Suite heeft een totaalscore van 4,0 van 5 sterren op basis van 266 gebruikersreviews op Capterra.

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Reviews filteren (266)

Kavindu Githsara
Kavindu Githsara
System Specialist in Sri Lanka
Geverifieerde LinkedIn-gebruiker
E-learning, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Maximize Your HR Potential with SAP SuccessFactors HXM Suite

5,0 5 maanden geleden

Opmerkingen: Overall, SAP SuccessFactors HXM Suite is a powerful software solution that can help businesses of all sizes manage and optimize their HR processes. Its wide range of features and customizable options make it a valuable tool for improving HR efficiency and employee engagement. However, its cost and complexity may be drawbacks for some users.

Pluspunten:

SAP SuccessFactors HXM Suite is a comprehensive software solution that helps businesses manage and optimize their human resources processes. Here are some pros and cons that we see in this software solution after using it for few years. SAP SuccessFactors HXM Suite offers a wide range of HR features, including performance management, succession planning, and learning and development. It has customizable options that allow our businesses to tailor the solution to our specific needs. Also It can helped us to streamline our HR processes and improve efficiency, leading to increased productivity and cost savings. Not only that but also this solution includes features that help businesses improve employee engagement, such as employee feedback and recognition programs.

Minpunten:

SAP SuccessFactors HXM Suite can be expensive, especially for smaller businesses with limited budgets.

Saurabh
Saurabh
Senior Research in India
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Empowering HR Teams: An In-Depth Review of SAP SuccessFactors HXM Suite

5,0 4 maanden geleden

Opmerkingen: This software is designed to be user-friendly, with an intuitive interface and robust reporting and analytics capabilities. It is also flexible and customizable, able to handle complex HR scenarios and support for compliance with local regulations.However, the software can be complex to navigate and use, requiring a certain level of technical expertise, and it may require a significant amount of time and resources to set up and configure. Additionally, it can be costly, which may be a limitation for some organizations. It is important to evaluate the software based on your organization's specific needs and to have a clear implementation plan before purchasing the software. Overall, SAP SuccessFactors HXM Suite can be a valuable tool for organizations looking to streamline and optimize their HR management processes,

Pluspunten:

There are many features that I likeComprehensive and integrated HR management capabilities, including payroll, employee database, vacation/leave tracking, course management, and candidate management.Intuitive and user-friendly interface, making it easy for HR teams to manage employee data and processes.Robust reporting and analytics capabilities, allowing for easy monitoring of HR data and performance.Flexible and customizable, able to handle complex HR scenarios and support for compliance with local regulations.Self-service capabilities for employees and candidates, allowing them to view and manage their own information.Integration with other HR systems, including payroll, benefits administration, and performance management.Automated data entry, data validation, and data import/export capabilities, making it easy to manage HR data in bulk.Robust security features to protect employee and candidate data and ensure compliance with data protection regulations.Collaboration capabilities, allowing multiple hiring managers, recruiters and HR teams to work together on recruiting and hiring effortsCentralized talent pool where candidates can be sourced, screened and tracked.

Minpunten:

One drawback of SAP SuccessFactors HXM Suite is that it can be complex to navigate and use, requiring a certain level of technical expertise. This can make it challenging for HR teams who are not well-versed in the software, and may require additional training and support to effectively use all of its features and capabilities. Additionally, the software may require a significant amount of time and resources to set up and configure, which can be a challenge for some organizations. This can be a major drawback for small and medium-sized organizations that have limited resources to devote to HR management

Antón
Antón
Cloud Engineer in Argentinië
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

SAP SuccessFactors HXM Suite: A Holistic Human Experience Management Solution

4,0 vorige maand Nieuw

Opmerkingen: SAP SuccessFactors HXM Suite is a holistic human experience management solution that covers a wide range of HR functions, from talent acquisition to employee engagement. Its scalability, flexibility, and seamless integration capabilities make it an attractive option for organizations of all sizes. However, the platform's steep learning curve and potential customization limitations may present challenges for some users. Overall, SAP SuccessFactors HXM Suite is a valuable tool for businesses looking to enhance their HR processes and improve the overall employee experience.

Pluspunten:

Comprehensive HXM solution: SAP SuccessFactors HXM Suite covers all aspects of human experience management, including talent acquisition, learning and development, performance management, and employee engagement.Scalability and flexibility: The modular design of the suite allows organizations to choose and implement specific modules based on their unique needs, making it a scalable and flexible solution.User-friendly interface: The platform's intuitive interface ensures a smooth user experience, simplifying navigation and access to various features.Integration capabilities: SAP SuccessFactors HXM Suite seamlessly integrates with other SAP systems and third-party applications, facilitating a unified approach to managing employee data and HR processes.

Minpunten:

Steep learning curve: The extensive features and capabilities of the HXM Suite may require a significant time investment for users to master the platform fully.Pricing structure: The pricing model might be a barrier for smaller businesses or those with limited budgets for HR solutions.Customization limitations: Some users may find that the suite's customization options are not as extensive as they would like, potentially impacting the platform's ability to meet specific business requirements.

Laura
LMS Associate in Spanje
Farmaceutica, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Complex LMS

3,0 2 maanden geleden Nieuw

Opmerkingen: It’s been six months but I’m still learning.

Pluspunten:

The reporting is very thorough, and the LMS allows personalisations until some point.

Minpunten:

Very complex structure, incapability of managing elearning completion / from an Admin side, or seeing an elearning without assigining it to onesef first.

Sakshi
sales & marketing coordinator in India
Horeca, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The Tool Simplifies the HR & Employee Communication

5,0 4 maanden geleden

Opmerkingen: All of our learning activities can be tracked and monitored with the help of this tool. I found it fairly simple to complete that process. I found it to be extremely helpful for employee self-service and manager self-service.Highly Recommended.

Pluspunten:

The tool has great features that gives you all information at one place in terms of payroll, learning & development courses & material, leave tracker , goals , KPIs, organisation & team structure and the employee profile.

Minpunten:

The outlook & user view of the is quite poor and that should be improved. Many time you face bugs specifically in the learning material.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Schoolleiding, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

One of the best HRM tool in the software market.

5,0 5 maanden geleden

Opmerkingen: It has been an excellent experience using this software and highly recommend this for HR management.

Pluspunten:

SAP SuccessFactors HXM Suite simplifies the process of hire till retire, helps easily onboard the candidates, manage their profiles and then termination is done on the same tool.

Minpunten:

SAP SuccessFactors HXM Suite needs certain improvements such as position based permissions, which is currently limited to role based permissions.

Maarten
Ehs officer in Nederland
Farmaceutica, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Maintain trainings and ensure qualified employees

5,0 5 maanden geleden

Pluspunten:

Tracking uneasy without using paper folders and signatures.

Minpunten:

I really do not have any cons. The software suits out needs.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Not Intuitive and Complicated for no reason

2,0 9 maanden geleden

Opmerkingen: would not recommend to any person or business. not user friendly, not intuitive, and as previously mentioned I am constantly troubleshooting this software with my team and our administrator. on more than one occasion, people's time off has not accrued properly resulting in them either having a surplus or less vacation days than they're supposed to. any time i need to do anything in this software it is overly complicated. i miss our old vacation time software, and so does our team.

Pluspunten:

I like that there is an app, however i've never used it and i'm not sure how many of our staff use it either.

Minpunten:

The main reason we use SF is time off requests/vacation management. After almost 2yrs of use, I still get emails from multiple team members that are struggling to: - see their total accrued vacation time - enter in their own vacation time (Aka they email asking me to do it for them) - cancel their own days off (they email me asking me to do it for them) - edit requests on their own (ex: changing from 3 days of vacation to 2 etc) without cancelling and re-entering the whole thing My biggest frustration with SF is that it doesn't show team members their total time off, it only shows what they've accrued as of the day they are looking at their profile. in order to see how many days they have left to book they have to adjust the calendar. I get the most emails about this issue, and my team struggles with this the most. You can't tell if a person has requested a 1/2 or full day w/o going "all the way" into the request - i should be able to look at either the homepage or Workflow Requests and tell if the person needs one day or just a 1/2. Instead you have to go into their profile, look at the request and THEN you can find out how much time they're requesting. I also get email notifs every time i cancel someone else's vacation time and yet they won't get an email. i've reached out to our system admin about this more than once and they can't seem to come up with a resolution. This software looks and feels old school - very windows 95.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Computersoftware, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User Experience on SAP HXM Suite

3,0 4 maanden geleden

Pluspunten:

The HXM suite covers all the features of payroll, HR, recruiting , training, onboarding within a company , Since it covers all the features which is necessary for a company to function , buying the suite makes sense.

Minpunten:

The user experience is not that great , to it comparison Workday is very smooth.

Luca
Luca
Sr Curriculum developer in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Used SF LMS from 2015 to 2020

3,0 8 maanden geleden

Opmerkingen: It is ok for Pharma compliance but it is too complex and old technology to compete with fully cloud based software. At least it was up to 2020

Pluspunten:

Very feature rich, robust architecture.

Minpunten:

Lack of flexible reporting. Too dependent on a 3rd party integrator Impasible to customise core settings

Amy
Amy
Team Lead in VS
Telecommunicatie, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Adequate ATS Tool

4,0 3 jaar geleden

Opmerkingen: The product gets the job done at the end of the day but it can be unpredictable most often than not. It's user friendly but also is not expansive enough to be a designed tool to function with increased creativity.

Pluspunten:

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

Minpunten:

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

Edrick
Process Associate in Filipijnen
Human Resources, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

This Software Makes Managing Employee Data Management Easier

5,0 2 jaar geleden

Opmerkingen: Having this software is a great tool for HR professionals. It lessens our work on Data Management and it also minimizes the use of paper which is beneficial to our nature. There are just some technical issues with access management but easily managed by their support team. Overall, I am thankful my company has this system as it saves me more time and made my tasks easier, thus, I can focus on other things that we have yet to automate.

Pluspunten:

I like that this software have a lot to offer although our company has decided to blend it to Oracle HCM as it was our old system and we cannot easily shift to SAP. It is very easy to use and it covers from onboarding, performance management, data management, payroll until offboarding.

Minpunten:

There are a number of instance of having access errors for our employee's portal.

Kornelia
HR Specialist in Duitsland
Voedselproductie, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great modern tool for HR Administration

4,0 4 jaar geleden

Opmerkingen: We implemented this software 2 years ago and I cannot imagine working with sap on premise any more. It"s fun!

Pluspunten:

The Software is very easy to use. You can customize it to your intern HR prozesses. It make HR administration so much more fun - its modern, uncomplicated and user friedly.

Minpunten:

The design of the perfomance form could be better.

Honey
Talent Acquisition in India
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

End to end Human Resources solution

5,0 3 jaar geleden

Pluspunten:

Light weight, easy user interface, good reporting and insights , all modules - recruitment, onboarding, PMS, LMS are integrated and provide much more than ATS service.

Minpunten:

Successfactors login creates problems sometimes because of downtime or IP related issues.

Fernando
Fernando
SAP BW Consultant in Brazilië
Geverifieerde LinkedIn-gebruiker
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Too complicated...

5,0 5 jaar geleden

Opmerkingen: My certifications came from extensive studies, I think I couldn't have made it without SAP Learning, by success factors. If the format was just like the OpenSAP, then it would be perfect!

Pluspunten:

It has an extensive collection of books and training materials. You can prepare yourself for a certification exam by using the materials which are available to your company. You can find the right material and study focused on your objective. Some materials must be bought by you Enterprise or it will not be available to its employees, but even without the specific trainings, it stills useful.

Minpunten:

Its so hard to use it. Nothing is easy to find, you spend too much time just to know where you are and to find what you are looking for. It would me much better if it is just like the OpenSAP. That other platform is better organized and structured, but SAP Success Factors still got its value, I think it just could be better.

Norman
Training Specialist in VS
Farmaceutica, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Many features but hard to use

3,0 3 jaar geleden

Pluspunten:

- Employees familiar with SAP in other use-cases will have an easier time adapting to this version of the software. - Reporting functionality if powerful and capable to dealing with large amounts of data and pulling what data looked like on a particular time-frame.

Minpunten:

- Administrator interface is not intuitive and has a steep learning curve in order to use it. Requires a significant amount of time to train new administrators. - Learner portal is not well laid out and can be confusing for new employees.

David
HRIS Sr. Analyst in VS
Consumentengoederen, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A cloud based HCM tool that enables manager self service with an easy to use tool.

4,0 6 jaar geleden

Opmerkingen: The best part about it is that you can track everything in regard to activities in the system. This allowed you to report on different programs and initiatives and reduces data inconsistencies.

Pluspunten:

The system is very easy to use and managing data via portlets is extremely intuitive. The system also allows managers to take actions therefore offering manager self-service.

Minpunten:

Quarterly releases which delays fixes and new features based on company's agenda not the clients. Customer support at times is very slow to solve complex issues.

Amanda
LMS Admin in VS
Nutsbedrijven, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Effective LMS with Additional Tools and Resources

5,0 3 jaar geleden

Opmerkingen: Overall it is a useful tool that has helped us accomplish learning and development initiatives, performance-driven development, and much more.

Pluspunten:

It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to.

Minpunten:

Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system.

Angel
LMS Systems Analyst in VS
Machine- en installatiebouw, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Tier 1 System?

3,0 5 jaar geleden

Opmerkingen: Features seem very limited/overly complex in comparison with other platforms such as elogic and cornerstone.

Pluspunten:

Great for large companies with set curricula in place. Custom Reporting, Multiple Learning Types Supported. Ability to add references/global resources. Integrated with SAP GlobalScape (previously iContent).

Minpunten:

Lack of forward facing custom reporting (SQL Knowledge required). Customer support is not included with licensing; third party support is sub par.

Ahmed
Programmer in
Computersoftware, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Best out of the box Talent Management System

4,0 6 jaar geleden

Opmerkingen: They are one of the best in HR cloud solutions.

Pluspunten:

All HR aspects have been thought of if you are into the out-of-the-box solution then SuccessFactors is the best. very scaleable and well-integrated system. With Employee Central you can replace old HR systems with smile

Minpunten:

If your company enforce its own standards then you need to think a lot before going to cloud. As for SuccessFactors, we faced a lot of limitations whenever we try to customize things. It is not as flexiable as promoted. Licenses costs a lot, make sure to check other competitors before moving to SuccessFactors

Garrett
SVP Finance & Operations in
Computersoftware, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Good product; would be great to see more...

4,0 6 jaar geleden

Opmerkingen: Stay true to what you are good at; be the best there and innovate! If you nail that people will continue to come; but if you bury the features within SAP - my guess is that they will be quickly overtaken.

Pluspunten:

It has been interesting to see how SuccessFactors has evolved and is now being positioned within SAP. I have always seen them as stronger in performance management and succession. The frameworks the tool was originally based on have certainly held the test of time.

Minpunten:

As with everyone acquired by Oracle or SAP; you wonder what is going to be left in a couple of years. Also, struggle with the adequacy of the payroll, benefits, workforce management, etc.. Have always understood why they wanted to be there but it's a bit like going to a motorcycle dealer to but a car.

Geetika
Sales & Marketing Manager in India
Horeca, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review for SAP SuccessFactors HXM Suite

5,0 5 maanden geleden

Pluspunten:

One stop best software for HR that provides amazing employee experiences and manages multiple segments to workforce. It has most advance workforce management features.

Minpunten:

I believe that functionality wise it needs an improvement, there should be a timely software updates and The data visualization is less.

Dana
VS
Farmaceutica
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

System Admin Experience with SuccessFactors

2,0 8 jaar geleden

Pluspunten:

Updates came out on a regular basis and they listened to their clientele as to what was needed. It was a great tool for companies who have very basic review to do and could accommodate multiple review processes, as well as compensation processes.

Minpunten:

It was hard to customize or make it fit what your company needed if it didn't match the way the system was setup. It was also hard to get answers from the company and we were usually passed around to multiple people before we were ever given an answer. From our experience, the system also experienced numerous bugs. Very often it seemed like we were dealing with a bug and having to wait on a patch. I know the company was going through a lot of growth and changes, but it was very stressful to constantly deal with the system not working properly.

Diane
Training Operations in VS
Computer- en netwerkbeveiliging, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Need personalization

3,0 7 jaar geleden

Opmerkingen: 11 years at Honeywell, I've worked with the Learning Hub for about 5 years. There are many things that I would like to personalize to meet my audience needs in regard to notifications, curricula, and viewing assigned learning on a persons profile.

Pluspunten:

Easy to set up classes, close classes and run reports

Minpunten:

Very difficult to check on someone's progress for assigned learning. It doesn't tell you which session the are in

Naiman
Manufacturing engineer in India
Lucht- en ruimtevaart, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

SAP HXM suite business review

5,0 5 maanden geleden

Opmerkingen: With regards to business development and analytical approach it's one the best platform to come to a conclusion.

Pluspunten:

Data dump can be easily drawn even if it's more then an year ago

Minpunten:

The interface can be made much more user friendly. As it might be bit difficult to understand for a new user