Namely reviews

A great Human resource management tool to bring efficiency at workplace.

Opmerkingen: Overall, I am very satisfied with the software. It has made the HRM of our corporation more convenient & effective.

Pluspunten:

It is a very convenient system to make the HRM more easy & effective. It helps to manage the system remotely & sync all the information instantly. The software is very easy to implement & has a great User interface.

Minpunten:

The software is already a great build but sometimes it becomes clumsy to manage all the data at once.

Namely Review

Opmerkingen: Namely HRIS, Payroll and Benefits have made such a difference. Easy to setup and use. Have worked with multiple payroll systems for over 40 years and Namely (by far) is the best and user friendly.

Pluspunten:

We love the Onboarding, it has saved us so much time. On employee's first day, 99% is done. That's amazing.

Minpunten:

Con is that not all of Namely HRIS info carries over to Namely Time.

User friendly HR platform

Opmerkingen: In other words, to make my job easier in every aspect. You can just like the post, add a comment. On the left you will see a panel where you will find several links to help you navigate the platform. You can also view compensation and benefits in the profile area. Goals and performance reviews are also easily accessible from there.

Pluspunten:

The best thing about Namely is that it is user friendly and the reports are valuable. We have easy access to our resource section where we can post any policy, brochure, company or benefit related information.

Minpunten:

Could be more intuitive, especially going back and forth between all the modules. Also, I think some features could use more customization.

SOOOOO FRUSTRATING!!!!!

Opmerkingen: TERRIBLE!!! AWFUL!!! TOTAL NEGATIVE EXPERIENCE!!! My husband's employer (he is a Network Engineer) recently came on board with Namely, too. They are an international company with several branches. We talk at night about the nightmares this product creates. The service is so bad with Namely that staff comes to their IT department to try and find workarounds. For HR we are contemplating going back to paper because even though that's a pain, at least you don't have the irritation of paper not working!!!!!!

Pluspunten:

It's like Facebook so it makes it familiar and user friendly to those who have Facebook accounts.

Minpunten:

1. Every time I go to onboard a new hire there is a client-wide issue with the system and it's with "Engineering" to fix. 2. You don't receive communication on when there are client-wide system issues or when they are fixed. You just have to keep inputting the same information over and over until the one time you click and it miraculously works! 3. The migration from one system to Namely has taken from October 10, 2018 until present (3/5/19) to complete. The implementation team is genuinely nice, however, they do not answer your questions, respond correctly (if at all to emails), voicemails and you get a lot of "unfortunately the system does not do that..." during and after the time you've purchased the system. The Sales Team way over promises and the Implementation and Support Teams way under deliver in service. Truly one of the worst beatings I've experienced and I've been in HR for over 11 years and have done numerous system migrations. 4. Deductions are made and you don't know if the funds were transferred electronically to HSA's or to the Attorney General's office for child support payments until an employee contacts you with an issue. 5. I'm ending here by saying..... SAVE YOUR NERVES AND DOLLARS AND DO NOT PURCHASE THIS PRODUCT!!!!!

Namely is the way to go

Opmerkingen: I have been doing this job for many years using many different providers. I have found Namely to be a top notch provider.

Pluspunten:

Product is easy to navigate and use. Customer service is top notch

Minpunten:

I would like to see the ability to use more complex filters for reporting. Sometimes I must download into excel to do additional filtering on the same column

Great HRIS and Payroll system with many customizable features

Opmerkingen: I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette.

Pluspunten:

We have a ver detailed and multi step performance review process, Namely allowe dus to build the ratings and concepts for our processes. The abilit ti assign multiplie review writers, the steps of approval and the reminders are all key in our operations.

Minpunten:

Our account contacts and the way we communicate has changed at least 3 times in the past year. Sometimes i feel like there is a push to work with customer service only in their prefered way, if you send an e-mail instead of a case or if you mark something urgent that they don't think is urgent.

Great All in One System for SMBs!

Opmerkingen: Friendly support staff, easy to get set-up, many self-service tools and customizations and always improving. I am very happy with Namely.

Pluspunten:

Easy to use, modern interface with many customizations. Excellent Onboarding tools with e-signatures that create a great first impression with new hires. Integrates with our ATS

Minpunten:

Some features could be a little more polished, but none of it critical.

Happy with HRIS

Opmerkingen: Namely is a good system. It has helped us to make our candidate and employee experience easier and more efficient. We are looking forward to adding the benefits system to replace our current system to really give our employees a central place to go for all of their needs.

Pluspunten:

We really like the onboarding tool for our new hires. There are definitely benefits to this system to streamline your process. For the most part, Namely provides an easy to use platform for our new hires to upload and provide their information. I really like the option of the e-signature which allows us to send out documents to individuals or company wide to be signed. Those documents are then available on the employees profile. We like the analytics which allow us to look at a variety of data points about our employees. We are preparing to add Namely benefits to our package and are hopeful that this will allow us to increase our employee experience satisfaction.

Minpunten:

We did not have a great experience with implementation and felt that we were not prepared for our go live. Our original Customer Support person struggled with many of our questions and concerns and we were left to figure a good number of work arounds on our own. We are hopeful that the new system for getting help support will be better for us. We are frequently looking for ways to work around the limitations of the Namely software. The Namely community of users has been helpful to our company.

HR and payroll 'amped up'

Opmerkingen: Great team, good support. Really have enjoyed and benefited from the Broker Team at Namely.

Pluspunten:

I think the ease of use for all users was a main factor. Keeps the team engaged, connected and really enjoy the ability to manage PTO all in one spot.

Minpunten:

Think sometimes there are a couple of suggestions by a minority that get a lot of attention and maybe it isn't something that needed to get focused on right away or maybe more discussion so the functionality works better for all.

Best HR solution tool!

Opmerkingen: Great HRM tool with excellent interface and efficient features. Its payroll management feature is also very handy.

Pluspunten:

I love the interface. It’s easy to use and user-friendly. It’s a one-stop solution for all your HR needs. Performance review and onboarding process is also very smooth.

Minpunten:

There is room for improvement of reporting feature/performance review. Even the tax feature can be made more user-friendly.

Overall review

Pluspunten:

Namely is easy to navigate for the admins and our employees. The social aspect that everybody can share on the dashboard is great. Payroll service is also very satisfactory. Customer service improved from an year ago. We have received fast and helpful responses to our inquiries. Benefits management in the system is also intuitive. We had smooth last Open Enrollment.

Minpunten:

One of the features that I wish to improve is the Namely Time reporting. Majority of our employees are hourly so when we are looking for reporting on the hours worked the reports are not robust and involves lots of time cleaning to get to the information you need. PTO tracking for hourly and salary and reporting it could be better and less confusing. Another feature I wish to improve is the Namely Benefits as a broker. We had signed up previously but then ended up with another broker as many errors occurred in our benefits management and lack of commutation with our broker. File feed management during open enrollment could improved also.

Namely Allowed HR to Scale

Opmerkingen: Streamlining all of our onboarding and reviewing.

Pluspunten:

Namely is used as our HRIS and payroll system. I has an onboarding module that was incredibly helpful in digitizing our entire onboarding system and allowing all the info to flow into HRIS and payroll. The EE review feature has also streamlined our review process

Minpunten:

The implementation required heavy lifting to present our data into a Namely prescribed spreadsheets. I wished there were better mapping that would have required more on Namely's part. (2) some of the place holding features that exist in payroll are not available on the HRIS side. Ex: if I want to view deductions for many EEs I can go the deduction location and click through and easily view one EEs info after another. If I want to do the same within HRIS I cannot. So there are many, many clicks required to accomplish the same task.

Review of Namely for time management, easily accessible benefits information and other perks

Opmerkingen: Namely has been transformational for our business, improving efficiency and allowing employees and managers to focus more on the core work of the organization without being bogged down by time-consuming HR tasks. The ability to track leave, benefits and paystubs all in one software keeps us accountable and avoids lots of paperwork!

Pluspunten:

Before my company started using Namely, we were submitting our time-off requests on paper and routing through multiple mailboxes for approvals. We did not have a reliable and convenient system for managing our leave accrual or communicating with busy managers about PTO requests. Now, all of that information is at our fingertips, approvals are a breeze, and it's easier for managers to keep track of all of their direct reports' schedules. Namely also allows us to view our pay stubs and benefits information at any time, and complete our annual open enrollment, all within the software. I would highly recommend the service to any organization looking to improve its efficiency for HR processes.

Minpunten:

At our company, employees accrue comp time for working weekend events throughout the year. Namely does not allow us to enter that comp time in a formal system that is tracked electronically. Instead, we keep track of it on our own, and when we enter PTO requests as "comp time for XYZ event", it is on the honor system. Not a huge complaint, but would be nice if we could track that piece of our PTO the same way we can vacation time, sick time, etc.

Namely: To Infinity and Beyond!

Opmerkingen: A couple of years ago I sat in my office after getting off the phone with our previous HR software support team. I was angry at the 72 hour turn around time and then it hit me. I don't have to put up with this. I began my journey to find a replacement HR/Payroll platform. I didn't want to be held back by so-called "turn around time" ever again. Demo after demo I battled through all the fluff of the so called superb platforms on the market, then I threw on the brakes. I stumbled on this company called Namely that looked familiar to social media that I frequent. It looked so simple, could this be the one? I signed up for the demo prepared to be disappointed by a flashy sight with no power behind it and awful customer service, but then it happened. I found the ONE. So simple, yet very powerful and the customer service was off the chart (from another planet). We took a leap and implemented Namely's HR and Payroll platform. I dreaded to hear employee feedback and was terrified to reach out to customer support. Employee feedback started to roll in, what? they actually love it and it's easy to use. I never dreamed I would receive so much positive feedback from employees, but I did and still do. Then came the day I had to contact customer support. I was blown away by the quick and courteous support I received. I was in awe. This is exactly what I was looking for. I couldn't believe it. An HR platform that employees love, HR and Payroll managers love to use, and quick and courteous support. Namely will allow us to grow To Infinity and Beyond! We love Namely!

Pluspunten:

Employees and Managers love the look, feel and ease of use. The platform is very customize able and the reporting is very powerful. From on-boarding to termination, Namely has what it takes to get the job done. Their open API is a huge plus allowing integration with almost any vendor.

Minpunten:

The calendar could be more powerful and the file storage could use a makeover, but you can't lose with this platform. They are continuously listening to users and making improvements.

Would choose Namely if evaluating vendors again

Opmerkingen: Namely has been a great decision for our company that wanted to house Payroll, Benefits and HRIS under one roof. We selected them due to the ease of use of the platform for the site administrators as well as our employees and felt they would be able to meet the needs of our growing company. The service that Namely's staff has provided is great. If evaluating vendors for another company, I would choose to select and implement Namely again.

Pluspunten:

The platform is very easy for employees and site admins to navigate. It's intuitive. It promotes self-service so employees can update their personal information, with an easy click they can request and their manager can approve PTO, they can easy view important company information (employee handbook, their w2, summary plan descriptions, etc). Once set up, onboarding new hires is super easy and quick and done within the Namely system. The mobile app is easy to use. We love that our distributed workforce can view their co-workers birthdays and work anniversaries and we can disseminate info via the facebook like newsfeed. It helps everyone feel more connected even though they are spread out around the country.

Minpunten:

They are still working to auto-sync some remaining fields from the HRIS to payroll side of the platform (like EEOC/Job Category and Ethnicity info) for easy EEO-1 reporting.

A solid product, easy to use, checks all the boxes

Opmerkingen: Namely is the perfect solution for a small business like ours. It has saved me so much time compared to the previous solution we used for HR and payroll.

Pluspunten:

I find Namely easy to manage, easy to explain to employees, full-featured, with solid and easy-to-use reporting. The payroll reporting, which I use extensively, is especially robust - I haven't had to venture into custom reports because all the "canned" reports meet my needs and then some, and they download lightning-quick! After a year I have yet to find something "glitchy" that doesn't work quite right - it's well-built and thoughtfully designed.

Minpunten:

I find that correcting the occasional payroll issue is a bit of a challenge - fortunately, Namely's payroll customer support team is well-versed and available to assist.

Straight forward

Opmerkingen: Line of sight is easy, metrics and reporting are well thought out. Performance management is excellent, company goal setting, company wide communication is excellent.

Pluspunten:

Namely is straight forward, clear, and easy to use right out of the box. In fact very few things have been changed for over a year.

Minpunten:

There are not any cons, it is easy to use.

Great for small companies

Opmerkingen: Overall, I like Namely. It makes processes easier and their customer service is fantastic.

Pluspunten:

The ease of use is what I love most about Namely. For the most part, it is very intuitive and user friendly. Being user friendly makes it easy for me as the admin but more importantly it makes it easy for my employees to navigate.

Minpunten:

There is still a lot of room to grow. There are a several functions that I was used to on other (larger name brand) software that Namely doesn't have yet. A major one for me was not having pass enrollment. But they have since updated that and now offer a passive enrollment, which is a relief! I know they are working on a load of new functions and I look forward to seeing what they are.

Don't Fall For It

Opmerkingen: My People Ops team has gone to extraordinary efforts to fix a number of things. The service we receive and the quality of follow through is horrible. I would give Namely a 0 every day of the year, but this week's particular issue is that after a recent Open Enrollment period only about half of employee deductions were being made - despite TWO separate confirmations from my team with Namely that everything was setup. And that was AFTER Namely set the deductions up wrong in the first place. Two weeks ago we asked for some price relief for a set of employees that don't get payroll or benefits admin through Namely - and we were told no. It's just bad after bad after bad. The members of my team who use Namely are problem solvers, not complainers, and every single one cannot wait to get off of this platform.

Pluspunten:

The HRIS part is good for onboarding and managing employee data.

Minpunten:

Benefits Administration and Payroll products are very bad. Be sure you ask to see these in detail when you're buying because they will mostly show you the glossy front end. The part your teams actually needs to work in is pretty terrible and very poorly tied together. We are constantly finding things that Namely needs to fix, and they usually don't fix it correctly the first time.

Quality, Modern HRIS

Opmerkingen: Our company has been using Namely for a little over a year now, and we've been very satisfied with our experience so far. Their customer service is practically unparalleled, they go above and beyond to help guide us in our usage, and interacting with their employees has been uniformly great. The system itself is robust, we are able to quickly pull many different reports with ease, run complex annual performance reviews, track our time off and much more with no hiccups. What helped us to make our decision to choose Namely was how simple it was for our employees to use it, it's a modern design and if you can navigate Facebook, you can certainly navigate Namely. I definitely recommend Namely to any small to medium business, it's been a wonderful experience!

Pluspunten:

Easy to use, easy to navigate

Minpunten:

The compensation portion could be a bit more robust in terms of tracking changes to salaries after reviews.

Innovative HR Software

Opmerkingen: Namely provides a software package that covers the essential needs of any HR department, including HRIS, payroll and benefits administration. HRIS is easy to use and logical from both an administrator and self-service perspective. Payroll is quick to run and has one of the fastest processing times I've seen. Benefits just work. Lots of options to meet your needs from the benefits side with great transparency for employees to understand the total cost of benefits provided to them. It's important to realize that Namely is a newer entrant to the HR software arena. You will not find the level of complexity and advanced options available through some of the larger legacy systems out there, but there is no software bloat in the Namely system either. The company is continually enhancing their products and provides updates on their software roadmap up to 18 months out, which I have never seen an HR software company do before. This level of transparency really helps to build confidence that this is a company that is open to feedback and acts quickly to ensure they are providing their clients with the best system out there.

Pluspunten:

Ease of use and modern platform that is easily recognizable for employees and managers.

Minpunten:

There needs to be more integration between the different modules (HR & Payroll), but this is something that is on their roadmap. I'm already seeing improvements after being in the software for a couple of months.

HR Game Changer!

Pluspunten:

Clean look & easy to use (for admins & employees). Truly an all in one platform that makes HR's life much easier & more organized. My favorite features are: payroll (it's a breeze), onboarding (drastically improved new hire experience & internal document storage), benefits administration (easy to use for admin & employees). Constantly rolling out new products based on customer feedback! Amazing and kind support team that is always available by phone and email for questions!

Minpunten:

Like any HRIS, it takes time and a dedicated HR individual or team to get it up and running because it's so customizable. The pay off is well worth it though!

Line up your nagging people tech problems, Namely mows them down. And it's a ride mower ;-)

Opmerkingen: Don't let your fear of change deter you from moving to a truly innovative and integrated solution.

Pluspunten:

Long list here. Everything in one place. Simple to access. Easy to use. Mobile. Integrated with several other key partners. FABULOUS customer service. Conversion is handled professionally, competently and quickly. Managers are delighted to be able to master the "dark arts" of goals, performance reviews, time off, resources and more. From the CEO out to every person at Namely, there's a vibe of energy, commitment and smarts. How refreshing.

Minpunten:

Short list here. Like any innovative, new solution, there are features we users crave. The Namely product development team are fast and responsive. The product roadmap is shared with us. Oh, this was the cons list. Sorry. Done.

Excellent Solution for SMBs and Scaling Companies

Opmerkingen: The best parts about using Namely is their excellent support+success team and the constant growth that they are experiencing which results in frequent updates that make my job easier. Having a fully integrated solution has saved me an abundance of time. The ease of integration with the HRIS tool is great for scaling companies that use a variety of products to function but want one-source-of-truth. Reporting capabilities in both HRIS and Payroll are detailed and have gained the stamp of approval from Finance and HR.

Pluspunten:

-Excellent customer support. -One stop solution for HRIS, Payroll, and Benefits. -Very customizable for different use cases. -Constant and reliable product updates and roadmap.

Minpunten:

-Document storage is not robust -While the tool is very customizable, it is a slight learning curve to master the smaller details.

Really great software

Pluspunten:

I really like the user interface design and the ease of processing payroll. I also really enjoy all the customization options there are. I can pretty easily get all the data that I need.

Minpunten:

I'm not a big fan of the performance feature. They used to have issues with responsiveness on the support side, but they have fixed that. They have a really great Help Community feature now that has pretty much fixed that.