BiznusSoft HR reviews
door BiznusSoft4.5 / 5 8 beoordelingen
Beoordeeld op 10-8-2018
HR Solution in SFDC
Opmerkingen: They were good to work with, able to engage both in the planning and development stages of the implementation. They continued to check with us proactively for the first quarter to see if all things were working or any change requests were needed.
Pluspunten: The level of Extensibility on to a core Framework allows for a vast number of solutions to HR Challenges.
Minpunten: Permissions management can be a bit of a challenge but that is due to the complexity HR can have.
Beoordeeld op 2-8-2018
Quick and Easy time management software for our workforce
Opmerkingen: Ease of use and quick deployment
Pluspunten: BiznusSoft helped us streamline our time management by deploying their time and attendance solution within a week when we needed it the most.
Minpunten: We have only used the core solution so far so can't comment much on it. We will be looking at deploying other modules in 2019.
Beoordeeld op 12-12-2018
Pluspunten: I have using the software for 3 to 4 year. The software is very user friendly.
Minpunten: No issues with the software once I was trained.
Beoordeeld op 4-12-2018
Easy to use time and attendance solution
Opmerkingen: We can manage time of both our Hourly and full time workers using their time clock and mobile solution.
Pluspunten: Team was easy to work with and deployed the solution within a week.
Minpunten: A little expensive for managing 20-25 workers but overall value is worth it.
Beoordeeld op 11-7-2018
A very versatile service software package that can grow with your business.
Pluspunten: Very customizable & scalable product with a support team that is easy to work with. When we asked for changes the answer was always yes.
Minpunten: I'd like to get away from VF pages that don't look/perform like native salesforce in the mobile app. I'd like to see an offline app developed - often service is performed in remote areas.
Beoordeeld op 28-11-2018
Avoid the headache of trying to work with this company
Opmerkingen: Avoid this company and their HR product. They are very disorganized, they are unable to set and meet expectations, they are unprofessional in their approach, and they are unwilling to be accommodating while expecting the customer to accommodate all of their demands. We made the mistake of agreeing to purchase their product for HR even though a number of red flags surfaced during the lead up to a purchase decision. Their demo went reasonably well, they were able to answer our questions, and it appeared they understand both Salesforce customizations as well as HR and benefits needs for private companies.
Pluspunten: The features and general impression of what it appears to be able to do for HR looks impressive. Having it run in a Salesforce instance was initially quite appealing.
Minpunten: The inability for the Biznussoft staff to listen to our requests, follow their own process, or meet their own deadlines. They completely lost our trust and caused us to walk away prior to getting their software implemented.
Antwoord van de leverancier
van BiznusSoft op 11-12-2018
Thank you for your response and we're sorry to hear about your experience.
We pride ourselves in our relationship with our customers and strive to work with them to ensure a successful customer journey. Our support team is always available for any issues or concerns you may have regarding the project timelines or schedule.
If you haven't already, we strongly recommend reaching out to your account manager or email us at [email protected] so that we may address your situation.
Beoordeeld op 11-12-2018
Plug and play solution
Opmerkingen: Very easy to work with and available 24/7 to help us out.
Pluspunten: Power of salesforce platform and a very intuitive solution
Minpunten: Being a small company, we don't have any IT manager. It is a very powerful solution so it takes time to configure to your needs but BiznusSoft team did a great job on it.
Beoordeeld op 19-12-2018
Configurable HR solution
Opmerkingen: Very quick in getting back to us on any issues.
Pluspunten: Mobile app is easy to use and our techs. can clock in and clock out remotely.
Minpunten: Nothing we could think of at this point but user interface can be improved.