--- description: Ontdek de plus- en minpunten van Invoca en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Invoca - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Call tracking software](/directory/30901/call-tracking/software) > [Invoca](/software/142981/invoca) # Invoca Canonical: https://www.capterra.nl/software/142981/invoca Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/142981/invoca?page=2) > Invoca is de leider op het gebied van AI-aangedreven oproepregistratie en analytics voor marketeers. > > Oordeel: score van **4.5/5** door 20 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Invoca? Marketeers van ondernemings- en middelgrote B2C-merken, evenals agentschappen die sectoren ondersteunen die producten/diensten verkopen waar kopers zorgvuldig over moeten nadenken: financiële diensten, verzekeringen, reizen, telecom en gezondheidszorg. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 20 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Invoca - **Locatie**: Santa Barbara, VS - **Opgericht**: 2008 ## Commerciële context - **Beginprijs**: US$ 1,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigd Koninkrijk, Verenigde Staten ## Functies - Beller-ID - Conversies bijhouden - IVR - Oproepen bijhouden - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren - Trefwoorden bijhouden ## Integraties (13 in totaal) - Adobe Campaign - CAKE - Five9 - Google Analytics 360 - HubSpot Marketing Hub - Kenshoo Infinity Suite - Marin Software - Marketo Engage - Rocket Fuel - Salesforce Marketing Cloud - TUNE - Tealium Customer Data Hub - Webtrends ## Ondersteuningsopties - E-mail/helpdesk - Telefonische ondersteuning - Chatten ## Categorie - [Call tracking software](https://www.capterra.nl/directory/30901/call-tracking/software) ## Gerelateerde categorieën - [Call tracking software](https://www.capterra.nl/directory/30901/call-tracking/software) - [Gespreksanalyse](https://www.capterra.nl/directory/34395/conversation-intelligence/software) - [Sales forecasting software](https://www.capterra.nl/directory/30930/sales-forecasting/software) ## Alternatieven 1. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [CTM](https://www.capterra.nl/software/152004/call-tracking-software) — 4.6/5 (150 reviews) 3. [JustCall](https://www.capterra.nl/software/157853/justcall) — 4.1/5 (223 reviews) 4. [RingEX](https://www.capterra.nl/software/132178/ringcentral-mvp) — 4.2/5 (1201 reviews) 5. [Five9](https://www.capterra.nl/software/132405/five9) — 4.2/5 (481 reviews) ## Reviews ### "Invoca Review" — 5.0/5 > **Sparsh** | *19 juli 2021* | Voedselproductie | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It is truly simple to explore through the menus \& filters, with examination and voice calls, you can streamline the whole buy way, snap to call and it is incredibly effective. API, Keyword Tracking, ROI Tracking, IVR etc are best features in this software. > > **Minpunten**: CRM, Lead Capture, Multi-campaign, Performance Metrics, Website Analysis etc are some features which lacks here but are present in other tools of in same category. > > A very good tool and fun to use. It gives AI-controlled call following and investigation answers for big business advertisers who need information and attribution for crusades that drive inbound calls. A worthy and recommendable tool. ----- ### "The best experience in telephone connectivity" — 5.0/5 > **Geverifieerde reviewer** | *18 april 2018* | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I have more than 3 years dedicated to Telecommunications, I have had the opportunity to have used several software for call centers. With Invoke they have definitely improved communication with customers. With analysis and voice calls, you can optimize the entire purchase path, click to call. It is amazingly efficient, you can understand why customers are calling, so make the respective improvements and offer better service. > > **Minpunten**: Invokes offers a unique experience. There is absolutely nothing that you do not like. Makes customer contact ideal before, during and after each phone call. > > With Invoca marketers can get great information about callers and conversations, which can optimize the customer's journey in real time on virtually any channel or device. ----- ### "Great company" — 3.0/5 > **Shaun** | *14 oktober 2024* | Bankwezen | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: People and staff are great and very helpful > > **Minpunten**: User friendliness, lots of bells and whistles but hard to do some simple things > > Great Team Great product but was too many bells and whistles for what we needed ----- ### "Great way to audit calls and improve in various areas of the company" — 5.0/5 > **Geverifieerde reviewer** | *14 maart 2018* > > **Pluspunten**: I really like that we can customize and test phone numbers and lines so that we can appropriately audit calls. Being able to record calls has allowed us to identify issues when auditing and improve where necessary for our team/company. It's a great tracking system for calls to see whats working and what's not for marketing purposes. > > **Minpunten**: One thing I would change is being able to better organize calls. Maybe there is a way, but it's a busy dashboard. Nonetheless, it works great and makes our team better in many ways. ----- ### "Senior Account Manager" — 4.0/5 > **Geverifieerde reviewer** | *24 mei 2019* | Marketing en reclame | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Invoca is really easy to navigate through the menus. For my role digging into publisher data is key, and for someone who is not usually good at these type of things I find myself hardly stuck at all. Good Support team and informative updates on whats fixed or what is going to be addressed. > > **Minpunten**: Not a whole lot but a small thing would be that I don't like having to dig to figure out what my account allows. but that even seems like im trying to say something bad > > Been at RingPArtner for 5 years and we have always used invoca for tracking network calls. Support team and overall performance are consistent and awesome. There is a reason why we stay ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/142981/invoca?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/142981/invoca) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens