Over Onfleet

De software van Onfleet vereenvoudigt je bezorgingsactiviteiten voor de laatste kilometers van begin tot eind. Begin vandaag nog met je gratis proefperiode!

Meer informatie over Onfleet

Pluspunten:

The drag and drop interface and real-time time calculations. It makes creating routes much easier when trying to deliver within time windows.

Minpunten:

That is really the only complaint that we have and it is a big one for us.

Beoordelingen van Onfleet

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,6
Functies
4,4
Waar voor je geld
4,6

Waarschijnlijkheid van aanbeveling

9,0/10

Onfleet heeft een totaalscore van 4,7 van 5 sterren op basis van 85 gebruikersreviews op Capterra.

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Reviews filteren (85)

Rajkishore
Rajkishore
Founder in India
Geverifieerde LinkedIn-gebruiker
Logistiek en toeleveringsketen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Our Company without Onfleet is Cripple

5,0 2 jaar geleden

Opmerkingen: We have integrated with our company to automate our delivery operations. It helped us to grow our business more and provide customers a well satisfied service with a limited time.

Pluspunten:

Super easy onboarding process and easy user interface. With lots of features like dispatch management, driver management it optimises time, routes, costs as well. After importing tasks it automatically assigns dispatches to the right drivers with availability and location to save time and cost. Adding new drivers is easy and with Android apps it becomes easy to train new drivers in a short time period. With route optimization it avoids traffic, under construction roads to skip delay in deliveries. With driver management system we can communicate with drivers in the field , can give specific instructions provided by customers. Live tracking facility not only provides us live location of drivers but also provides customers real time data of their orders with estimate time of delivery. Ensures accuracy in POD by capturing signatures, otps , barcodes , photos etc and on spot feedback for customers. It is easy to integrate with existing software to manage delivery operations.

Minpunten:

In my experience I haven't found any issues with onfleet. They have fulfilled our all requirements. Some time due to maintainance it goes down. Pricing should be more cheaper according to features.

Reactie Onfleet

vorig jaar

Thank you for all of these product-specific details - this is great and helpful!!

Vinol Joy
Vinol Joy
Co-Founder in Singapore
Geverifieerde LinkedIn-gebruiker
Logistiek en toeleveringsketen, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Great software for warehouses/ trucks - yet to step up for on demand delivery use cases

4,0 2 jaar geleden

Opmerkingen: Its an amazing software easy to use, best pricing model of pay as per use and scale as you go, wish it could support driver pay integrations, ability for drivers to self pick up task s(especially when they are linked pick up and drop -off)

Pluspunten:

- It comes with driver apps for Android and iOS out of the box - Setup was quick and easy - SMS and live notifications very well integrated - Easy to use dispatch UI and drag and drop options - Transparent pricing - Amazing feature of multi brand support (especially when you scale)

Minpunten:

- Not the best for food delivery or on demand delivery services and there is no way to broadcast tasks and drivers to pick up tasks (Currently in beta but featureless) - Allows communication between drivers , caused us potential trouble of drivers ganging against us - No driver management of driver pay integrations - Route optimization is made for truck or warehouse deliveries and not like on-demand deliveries, Eg.If you need 50 drops from one pick up location it takes a lot of workarounds to optimize - Few downtimes of software when the entire communication went down since they were using twilio, sometimes route optimizations had issues

Reactie Onfleet

vorig jaar

Thank you for these details - pros and cons alike! We love that you appreciate the UI and ease of onboarding.

Joe
Inside Sales in VS
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Amazing Software

5,0 2 maanden geleden Nieuw

Opmerkingen: Delivery routing and transportation is our whole business model and OnFleet is the service of choice to keep us on track

Pluspunten:

I don't have much to say other than we couldn't operate without it (at least not at our current capacity)

Minpunten:

The lag within the app, aside from that it's excellent

Reactie Onfleet

2 maanden geleden

Thanks for the review, Joe! We're really glad you've benefited so much from our software.

Kenny
Operations Manager in VS
Bouwmaterialen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great tool for managing my fleet.

3,0 5 jaar geleden

Opmerkingen: Helps me manage my fleet and monitor where my trucks are at at any given moment.

Pluspunten:

Easy to use. Helps manage where my fleet is at. Gives me up to the minute updates. I also like the way our customer/s can track the progress of our truck to their job site. Easy to add or delete tasks. Or add or remove users.

Minpunten:

It would be great to be able to drill in farther and be able to get a street view (like google maps) of where my truck/s are located. Also, would be great to be able to go back and view history of previous days activity. Also, another idea is to be able to track miles driven per state. For reporting purposes for apportioned plates.

Reactie Onfleet

5 jaar geleden

Thanks for the feedback, Kenny! It's been great having you as a customer for so long. We discussed your feedback as a team today, and I'm happy to report that we're already working on task history improvements and have some ideas around the street view idea :) We'll be in touch as soon as we have more to share!

Ashli
General Manager in VS
Alternatieve geneeskunde, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Exceeds the simplicity that competitors dont!

5,0 2 jaar geleden

Opmerkingen: As a cannabis distribution company, it is extremely important to track fleet and drivers, route multiple deliveries and scheduling the most efficient routes since we are carrying expensive products that must be left in cold temps.
We are able to track all our employees and more with OnFleet, and provide exact etas to brands that procure us to make their scheduled deliveries.
Best most simplified delivery platform on the market.

Pluspunten:

I absolutely love the simplicity that this platform provides. Optimized routing and the option to see where our fleet/drivers are in real time. The last feature that is very helpful is the eta text message.

Minpunten:

I liked the price point least, along with the way the scheduling auto-sets. It seems like it's a little redundant but it definitely still gets the job done.

Geverifieerde reviewer
Co-Founder in VK
Geverifieerde LinkedIn-gebruiker
Levensmiddelen- en drankenindustrie, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Easy to use software

5,0 2 jaar geleden

Opmerkingen: The software has helped make the driver management and route tracking piece of our business a lot simpler.

Pluspunten:

The software has been reliable and just works. Delivery is a key part of our business and this software definitely helps us co-ordinate well with the drivers along with giving customers the opportunity to track their food.

Minpunten:

The time estimates are too pessimistic and overshoot actual driving times by at least 50%.

Reactie Onfleet

vorig jaar

Thank you for your review and the insights. We are continuously working to have our ETAs be as accurate as possible!

Philip
Philip
President/Owner in VS
Geverifieerde LinkedIn-gebruiker
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Snappy, crisp, easy to use, and dependable

5,0 2 jaar geleden

Opmerkingen: I am solving my local and event delivery management with Onfleet.

Pluspunten:

The drag and drop interface and real-time time calculations. It makes creating routes much easier when trying to deliver within time windows. The Zapier connection is very helpful as well. It makes it so those that don't have a development team can make a connection and push deliveries and trigger notifications. The software is very quick. When you update the dispatch software the mobile app reflects the changes immediately.

Minpunten:

The fields for each field are minimal. There is no email, order number, or custom fields. Everything is expected to be dumped into customer, address, or task details. This great, but if you are trying to parse information to send a notification or look up an order number you have to get creative on how the data is stored. Why not have a few other fields?

Reactie Onfleet

vorig jaar

Thanks for these details and how we can improve - "snappy, crisp, easy-to-use, and dependable" are great, creative words and we appreciate your review here!

Sonja
Sonja
Customer Success Rep in VS
Geverifieerde LinkedIn-gebruiker
Voedselproductie, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Onfleet User Review

5,0 3 jaar geleden

Opmerkingen: Onfleet is essential to our company because it makes sure that our customers get what they ordered, we are able to track where our drivers are in real time, give the customer an estimated time of arrival and have a spot for all their contact information. It is beyond helpful!

Pluspunten:

I really like how easy it is to add a new stop onto a route, or switch drivers, or adding a whole route onto another driver's route is also a breeze. Its super simple!

Minpunten:

I wish it had the technology to map out locations based on traffic so we could make sure deliveries went to the right route depending on how many stops are on that route.

Reactie Onfleet

3 jaar geleden

Thanks for your feedback, Sonja! We love working with Kitchfix :) We'd love to hear more about your needs regarding mapping out locations based on traffic, as our routing engine does consider historical traffic data so perhaps we can run you through that sometime (if that's what you're looking for)!

Ronald
Branch Manager in VS
Bouw, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Service

5,0 2 maanden geleden Nieuw

Opmerkingen: It has improved our logistics tremendously.

Pluspunten:

Tracking our drivers progress and location.

Minpunten:

Sometimes slow to update or orders can not be found.

Reactie Onfleet

2 maanden geleden

Thanks for the review, Ronald! Really appreciate the feedback and glad Onfleet has been a big help to your operations.

Hannah
Retail Manager in VS
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Onfleet Review

5,0 2 maanden geleden Nieuw

Opmerkingen: Good

Pluspunten:

Easy to use software, live updates and tracking beneficial to staff and customers

Minpunten:

The price point feels a little bit too high since the last increase

Brian
CEO in Denemarken
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Works

4,0 2 jaar geleden

Opmerkingen: It’s a good way to follow the fleet of cars

Pluspunten:

It works and is easy for the users Simple to use

Minpunten:

The typing of Trips in the system is to hard

Reactie Onfleet

vorig jaar

Thanks for your review - we appreciate your time and thoughts on our product and how you use it for your business.

Ellie
COO in Zuid-Afrika
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

More Info

4,0 2 jaar geleden

Opmerkingen: great product

Pluspunten:

that it is a live tracker and accecable via the driver app with so much extra features

Minpunten:

the optimisation could be better as sometimes the routes are not best and a nice idea is to change driver routes so that they don't do the same route always.

Reactie Onfleet

vorig jaar

Thank you for your insights! Driver routes are a result of optimizing amidst traffic, number of drivers, customers - but understand variety is the spice of life and hope you can find different routes with your drivers, too!

Antoine
CEO in Frankrijk
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very good product for delivery compagny

5,0 2 jaar geleden

Opmerkingen: Very good expérience thé software have a lot of fonctionallity

Pluspunten:

I like very much the API intégration. Its easy to use

Minpunten:

I don’t like the fact that we can’t let thé drivers auto assign themself task

Reactie Onfleet

vorig jaar

Thanks for your great review! Auto assignment - stay tuned for good news on this feature soon!!

Jillian
Program Manager in VS
Magazijnen/opslag, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

OnFleet supported our operations during COVID-19 response efforts

5,0 3 jaar geleden

Opmerkingen: We ramped up our usual grocery delivery capacity to low-income seniors by ten-fold in response to coronavirus shelter-in-place orders. Previously our routing was done manually and was not scalable. With us needing to do 2,000 deliveries per day, we really needed a straightforward and high-capacity route optimization too. OnFleet is that and everything more. I love that there's a driver app, in app communication, and real-time tracking.

Pluspunten:

- real-time delivery tracking - ease of onboarding for delivery drivers - great UX

Minpunten:

I wish the search feature worked better - right now the search only searches through a list. Sometimes when I'm troubleshooting with a driver, I'd like to know where they are on the map. I'd want to be able to search for a driver or recipient and their name be highlighted in the map and in the side task bar.

Reactie Onfleet

3 jaar geleden

Thanks for the review, Jillian! We're excited to be working with you and your team during these challenging times. Happy to help in any way we can.

fiordaliza
bio distrubution in VS
Medische praktijk, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

bio disttribution

5,0 3 jaar geleden

Opmerkingen: great for my job

Pluspunten:

keep tracking all shipping perfect for everyone at work

Minpunten:

I like everything about it im please by this progam

Reactie Onfleet

3 jaar geleden

Thanks for your review! We love working with OneBlood and glad you're enjoying Onfleet too.

Jonathan
Digital Strategist in VS
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Fantastic software

5,0 2 jaar geleden

Pluspunten:

Easy to integrate with technology partners and has helped some great merchants!

Minpunten:

Can't wait to see how Onfleet scales up in the future.

Reactie Onfleet

2 jaar geleden

Thanks for the awesome review!

Alex
CEO in VS
Consumentendiensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Best logistics software we've come across

5,0 6 jaar geleden

Opmerkingen: Onfleet was able to address all of our companies needs from handling automated sms messages to customers to optimizing 100s of routes for us on a daily basis. OnFleet is the most technology / company friendly logistics software we've used since we started our business.

Pluspunten:

Functionality and willingness to add features we request.

Minpunten:

Would like to see routes get optimized based on start / end location vs. hub approach.

Reactie Onfleet

6 jaar geleden

Thanks very much for your review! We're excited to be working with the 2ULaundry team. Your feedback regarding route optimization has been shared with our product team for review!

Andrea
Director Business Intelligence in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

High Volume Routing

5,0 3 jaar geleden

Opmerkingen: Amazing product and impressed with the ease of use and the ease of implementation. The product is intuitive for dispatchers and drivers.

Pluspunten:

Onfleet enabled the SF Marin Food Bank to establish a home delivery process in response to COVID-19 within just 3 days. The routing capabilities and easy to use upload functionality allows us to create routes for over one hundred drivers and approx. 2,000 delivery locations per day.

Minpunten:

We would recommend to have some of the admin capabilities available for dispatchers (creating teams). Recommend to expand the driver profile category, which would allows us capturing more data.

Reactie Onfleet

3 jaar geleden

Thanks for your review, Andrea! We're proud to be working with you and your team to support those in need during these difficult times.

Conra
Sales Representative in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Although I've had my fair share of issues I will stick with onfleet

5,0 5 jaar geleden

Opmerkingen: Until I find a better solution i will continue to recommend this software.

Pluspunten:

This software is absolutely amazing for tracking mileage and looking back on where you traveled. It is very important to log your mileage as a driver and this definitely helps me a lot.

Minpunten:

I feel like there could be a lot of other features they could provide. I wish you could track customer experiences and make notes on each delivery.

Chardin
CEO in Frankrijk
Logistiek en toeleveringsketen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best delivery software !

5,0 2 jaar geleden

Pluspunten:

Onfleet is a amazing software for small, middle or big companys who want have a best delivery experience for their customers

Minpunten:

The first manual creation task is little difficult but when is automatic, it's perfect

Reactie Onfleet

vorig jaar

Thank you for this review and your long-term business - we appreciate it!

Gabriel
Founder in VS
Wijn en sterke drank, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Onfleet x WCD

5,0 2 jaar geleden

Pluspunten:

Ease of use, ability to onboard drivers easily. Optimization, it does everything I need.

Minpunten:

When a driver starts a task doesn’t have an option to change the task that want to do.

Reactie Onfleet

2 jaar geleden

Thanks for the review!!

Jacie
General Manager in VS
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Embarc Tahoe

5,0 2 jaar geleden

Opmerkingen: Good

Pluspunten:

Easy to use and it's super user friendly

Minpunten:

Sometimes glitches with Treez software so it sends our drivers to the wrong place

Jonathan
CEO in VS
Alternatieve geneeskunde, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Most robust delivery technology

5,0 2 jaar geleden

Pluspunten:

The integration was rather simple. Their software is best-in-class, they are constantly improving it. It just so robust and optimizing the transactional process.

Minpunten:

MY least favorite thing about the software is it could be more automated.

Reactie Onfleet

2 jaar geleden

Thanks for your thoughts - Love "so robust"! - automation and ease of use are areas where our team is constantly working to improve!

David
CEO in VS
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer

OnFleet and Meadow

4,0 7 jaar geleden

Opmerkingen: We've onboarded a lot of partners specifically in the cannabis industry. The product has been extremely helpful and we love working with you. We've done a lot of the onboarding on our own but it would be helpful to have some docs that you currently use that we can customize specific to this integration. A best practices guide would be helpful. Unlocking the secrets that are less obvious like understanding how to make a call or a text from the driver app and how the phone number is anonymized. The only complaints that we've gotten are about the Android app being buggy.

Matt
Founder in VS
Restaurants, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great product!

5,0 6 jaar geleden

Opmerkingen: My company uses Onfleet on a daily basis, have had no issues and it performs very well. We use the driver app and the web based platform.

Reactie Onfleet

6 jaar geleden

Thanks very much for your review! We're excited to be working with the Dayjenay team.