Over KORONA

Geavanceerde, cloudgebaseerde POS-software voor winkels, ticketevenementen, lidmaatschapsdiensten en restaurants met snelle service.

Meer informatie over KORONA

Pluspunten:

Easy to use and customize how I need it. Integrates with systems for apps, online ordering, website, delivery/curbside pickup.

Minpunten:

At first it was difficult trying to figure out the tag option but now it is something we use thru out all locations.

Beoordelingen van KORONA

Gemiddelde score

Gebruiksgemak
4,5
Klantenservice
4,7
Functies
4,4
Waar voor je geld
4,5

Waarschijnlijkheid van aanbeveling

9,1/10

KORONA heeft een totaalscore van 4,7 van 5 sterren op basis van 50 gebruikersreviews op Capterra.

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Reviews filteren (50)

Kristen L.
Owner in VS
Wijn en sterke drank, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Best business decision!

5 vorige maand Nieuw

Opmerkingen: I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner!

Pluspunten:

Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless.

Minpunten:

My only "want" at this point is more features available from the mobile version of the back office.

Reactie COMBASE

3 weken geleden

Thanks, Kristen! We're always working on improving the product and service, and the mobile side of the back office will have new features soon. We'll keep ya posted!

Oniqueh G.
Wine Club Manager in VS
Wijn en sterke drank, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Great POS and Support Team

5 3 jaar geleden

Opmerkingen: We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store. Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.

Pluspunten:

The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great! Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!

Minpunten:

We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.

Reactie COMBASE

3 jaar geleden

Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!

Steven E.
Travel Agent in VS
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

KORONA Review

3 3 jaar geleden

Pluspunten:

Software was good and features designed

Minpunten:

Cost to much should have cheaper price for people

Reactie COMBASE

3 jaar geleden

Hi Steven, thanks for the feedback. Glad to hear that you liked our product, but sorry to hear that it wasn't in your price range. We strive to provide reasonable prices for each of our POS software solutions. KORONA's software-as-a-service always comes as a flat monthly rate with no extra fees or expenses. Often, "cheaper" solutions end up being more expensive once all fees are added on. Please don't hesitate to reach out again if you're interested in setting up a demo with your free trial so you can see each of the features that KORONA comes with. Our support and customer service team members are pretty great :)

Gregory B.
Co-Founder in VS
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Really excellent POS system

5 vorige maand Nieuw

Opmerkingen: Extremely positive. The software interfaces correctly and well with all of the equipment we need it to, the reporting is extensive, the inventory management works well, and the customer service is the best of any of our vendors.

Pluspunten:

How fully featured it is. There's nothing I've needed to do that Korona couldn't handle one way or another, which cannot be said for literally any other POS I've used in my career.

Minpunten:

The user interface leaves a good bit to be desired. It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.

Reactie COMBASE

3 weken geleden

Thanks, Greg! Let us know about any specific features that seem a bit clunky. We're always trying to make the product as seamless as we can.

Stephen P.
Owner in VS
Wijn en sterke drank, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Korona POS for Liquor Store

5 4 weken geleden Nieuw

Opmerkingen: Overall a great product for retail POS system. Integrates with my credit card machine so cuts down on the potential for human error. End of Day reporting is excellent. Employee time clock is great as well.

Pluspunten:

Value for the money is excellent and the customer service is the best I have experienced.

Minpunten:

No ID scanning and no "Legal Birthdate" that shows on the POS screen.

Reactie COMBASE

3 weken geleden

Thank you, Stephen! Hopefully, we'll have those extra widgets for your dashboard sometime soon.

Kevin L.
Admin Support in VS
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

KORONA is a very potential POS system for the future!

5 2 jaar geleden

Pluspunten:

I have been learning KORONA as my company is planning to move to this POS system. KORONA as first does not seem like a matching POS system for my wholesale company. However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there. So I love the most about this software is the 24/7 customer service and reporting function that are very easy to use.

Minpunten:

What I don't like is not too big of an issue. It was just the terminology that KORONA used that are not too popular compare to other POS system out there. If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire!!

Reactie COMBASE

2 jaar geleden

Hey Kevin! Happy to have you with us at KORONA. And thanks for leaving us such a kind review so soon. We'll be here for anything you need during your transition and for the duration of your subscription :)

Aaron F.
Small Business Owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Left Square and went to Korona, now my business can grow as big as I can dream!

5 vorige maand Nieuw

Opmerkingen: Love it! Still learning all the great things it has for me to make my job easier.

Pluspunten:

Not connected to a processor company. So I won't need to integrate into another POS system ever again. While taking advantage of any new processing company that can offer a better rate. I get a real person to talk to in less than a minute every time I call with a question. No Contract, month to month. Can't lose to try.

Minpunten:

It does so much that there is a little learning curve if this is your first professional business software. No issues learning though.

Reactie COMBASE

3 weken geleden

Thanks, Aaron! Please continue to reach out to our support team any time you have questions.

Jennifer B.
Shipping/ Internet in VS
Wijn en sterke drank, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Never easy making changes/ but Korona was relatively painlessly

4 4 jaar geleden

Opmerkingen: Fairly straightforward POS system that is evolving

Pluspunten:

Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring

Minpunten:

Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be.

Reactie COMBASE

4 jaar geleden

Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future.

Rick F.
Owner in VS
Wijn en sterke drank, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Software that works

5 4 weken geleden Nieuw

Opmerkingen: The support team is the best, always there to help !
Never in a rush, and freindly

Pluspunten:

Very happy the software is internet bases, no more hard wire networking problems.

Minpunten:

Entering invoices its little on the slow side, took a while to get the hang of it.

Reactie COMBASE

3 weken geleden

Thanks, Rick! We're happy you're happy :)

Troy F.
COO in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

Great Product and Value

5 vorige maand Nieuw

Opmerkingen: We need to check out customers, track finances and employees, and need to do so with a back-office feature. Korona does all of this.

Pluspunten:

Ease of use and great customer support all at a reasonable price

Minpunten:

At times inventory management can be a challenge but I haven't invested much time in this area

Reactie COMBASE

vorige week

Thanks for your review, Troy! We're happy it's worked out so well for your bookstore.

Ken M.
Owner in VS
Wijn en sterke drank, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Quite useful

5 3 jaar geleden

Opmerkingen: All the information is so handy to use once it’s set up

Pluspunten:

All the information I need regarding the running of my store is right here

Minpunten:

Set up takes hours so many things needed to get it going

Reactie COMBASE

3 jaar geleden

Hey Ken, thanks for the kind review! We're happy to hear it's been a great solution for your business. We know KORONA's extensive features can take time to learn, so we're always here for initial training as well as any other questions that you have down the road. Give us a call anytime if you have any questions!

Teresa G.
President/Owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Best decision I ever made

5 6 dagen geleden Nieuw

Opmerkingen: I feel the inventory is much better than my previous system.

Pluspunten:

I like the cloud part the best. I can do ordering when I am away from the store. I am a single owner/user of the system and I was in need of a new POS system due to my previous system was no longer going to be available and I searched out a lot of new POS and I found Korona to be very similar to my previous system. I just had to learn new verbage to understand what I wanted to do. My previous system it was hard to get ahold of anyone to help with any questions and the support staff at Korona has been outstanding! Any question they know what I need and it doesn't matter who I talk to. They all know what I need and explain it or fix my issue in no time. It was the best decision I ever made!

Minpunten:

The hardest part for me is the reports. I know what I want to do but I have a hard time remembering where to get the reports because where I think they should be, they are in a different spot. there are a few things that are confusing but I just figure it out or call support.

Mubedi K.
OPS manager in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

As a POS it offers great value for the money. i have used it for 4 years.

4 4 jaar geleden

Opmerkingen: Day to day management and business intelligence

Pluspunten:

Support is outstanding. They keep adding features. It is easy to use. The back office has a lot of tools to help understand the business and customizing the UI is fairly simple.

Minpunten:

Rental inventory management is immature. Forces me to deal with 2 platforms which is unfortunate. Some of the queries are a bit weak in my opinion. I sometimes want to do AND operations to find products and it will do OR instead. Not as useful as it could be.

Reactie COMBASE

4 jaar geleden

Thank you for your review. We will address your concerns and suggestions with the product team.

Ryan D.
Manager in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great Pos system for the money

5 3 jaar geleden

Pluspunten:

Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business. We would recommend korona.

Minpunten:

Gift card ability and ability to put returns on gift cards

Reactie COMBASE

3 jaar geleden

Thanks for taking the time to leave us a review! We'll reach out to you shortly about any issues with gift cards that you might be having.

Ray F.
Owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great system, easy to use

5 3 jaar geleden

Opmerkingen: Excellent, the staff is friendly and knowledgeable

Pluspunten:

Easy to use, detailed software, laid out very nicely for great appearance

Minpunten:

Needs a few minor adjustments and some info added

Reactie COMBASE

3 jaar geleden

Hey thanks for the kind review, Ray! Glad to hear everything is still going well. Let us know specifics on any suggestions you have to make the system work better for you.

Digesh P.
Owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best POS for Liquor Store

5 3 jaar geleden

Pluspunten:

Super quick credit card transaction Cloud based system, Simple and solid hardware Easy to install Best customer service

Minpunten:

Reports can be more clear Margin % is not available at all time. It only shows up during price change and it goes away. I hope Developers are little quicker on implementing changes.

Reactie COMBASE

3 jaar geleden

Thanks for the great review! We're really happy to hear it's worked out so well for Aviation. If you ever need assistance with creating or interpreting reports, please don't hesitate to reach out to our support team. They're always here to help each of our customers use the software to its full potential.

Anna L.
Owner in VS
Detailhandel, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

We've never had any major issues, and any problem we have had are usually taken care of fairly quick

4 4 jaar geleden

Pluspunten:

The inventory tracking, ease of adding products, being able to track how fast things sell, which hours are busiest.

Minpunten:

It's changed how the shelf labels appear when they are printed, now the only choices are to have the price large enough to read or the product name big enough to read. It used to be both.

Reactie COMBASE

4 jaar geleden

Thank you very much for your review. We are sorry to hear that you didn't like the new label changes. We will address this with the product team and come up with a solution.

Clifford T.
Owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Korona is a great system for a small business

5 4 jaar geleden

Opmerkingen: The benefits are ease of use of system which makes it easy to train staff faster. It also helps when dealing with large crowds

Pluspunten:

The ease of use when using the system. The tabs help make the back office easier to navigate. It is ideal for the small business owner

Minpunten:

Sometimes I wish the updates would come faster. They do a great job of updating to fix issues when they do arise

Reactie COMBASE

4 jaar geleden

Thank you very much for your review!

Joseph R.
owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review of Korona

5 3 jaar geleden

Opmerkingen: Always was there to help

Pluspunten:

Very easy to set up and apply to our needs

Minpunten:

Had to make a few changes, but was easy.

Reactie COMBASE

3 jaar geleden

Great to hear, Joseph! We've really loved working with you over the past several years. Glad that KORONA has been such a good fit with your business.

Sophia V.
Manager in Canada
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Thumbs up

5 3 jaar geleden

Opmerkingen: Korona is much faster than the old pos we were using (Lightspeed). We are no longer delaying the transaction time because we don't have to wait for software to catch up to us

Pluspunten:

Really user friendly, and super fast transactions

Minpunten:

My boss hasn't set up the stores as different locations so we can't see the sales by location, only as a whole.

Reactie COMBASE

3 jaar geleden

Thanks for the great review! Glad the transaction times are better than you had before. If you need assistance importing data or making sure all inventory is consolidated between all locations, please give us a call and we can walk you through the process.

Jenny C.
Owner/Manager in VS
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Korona helps to streamline and track my sales and purchasing activity with ease and efficiency

4 4 jaar geleden

Pluspunten:

Consolidated, precise and easily accessible information. The evaluations give me a great overview while the specifics keep the details focused an accurate.

Minpunten:

Does not adapt well to a Macintosh, some things seem deeply embedded and take a while to figure out where they are and how to use then.

Reactie COMBASE

4 jaar geleden

Jenny, thank you very much for your review. We're sorry to hear that you are having trouble with your Macintosh. Please contact our support at (833) 200-0213. We would be happy to take a look the issues you are having.

Clark M.
IT Director in VS
Supermarkten
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Flexible, Scalable, and Integrated POS

4,5 7 jaar geleden

Pluspunten:

I love that this software is flexible enough to conform to any business workflow. Most of the popular cloud based point of sale solutions that I have tried are very rigid in their ability to adapt to your needs. It is cloud based so we have been able to integrate it with our Digital Signage solutions for automatic menu updates from Korona's inventory management tool. All features that I have requested or changes I have requested have been integrated into their regular release cycle. This is great because I get to help dictate the features and functions I need. This is something I have never experienced from a cloud POS vendor.

Minpunten:

So far, so good! The parent company is based in Germany but they have a great support team based here in the USA as well.

Reactie COMBASE

3 jaar geleden

Wow! Couldn't have said it better ourselves, Clark. Thanks for the kind words.

Anthony H.
manager/owner in VS
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Awesome customer service and support are always quick and responsive, love the system

5 4 jaar geleden

Pluspunten:

Very easy to use keeps track of finances saves money don't need an accountant, Very helpful support keeps track of inventory.

Minpunten:

The software is awesome no cons that i think are critical it would nice however to delete sales receipts if possible.

Reactie COMBASE

4 jaar geleden

Thank you for your review!

Russell H.
Owner in VS
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good software, they are working on the software to improve it all of the time.

5 4 jaar geleden

Pluspunten:

works pretty well for my needs in the retail environment. The POS and back if the house co operation are pretty handy to have. I can see what the status of the inventory is and order directly from the software and check in the inventory when it arrives to the retail store location.

Minpunten:

Some things are not as easy to do as you would hope, and not always easy to change or track changes.

Reactie COMBASE

4 jaar geleden

Thank you for your feedback!

Paula A.
Owner in VS
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Fiendly and easy to use, love Korona!

5 4 jaar geleden

Opmerkingen: Great software with a lot of features to help you grow your business.

Pluspunten:

Great inventory tracking, a lot of reports ready to use that give you most information you need to grow your business, easy time tracking for employees.

Minpunten:

Original manual is not updated, but the customer service team help to get all information you need. Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.

Reactie COMBASE

3 jaar geleden

Thanks, Paula :) We release software updates regularly and will work to improve our pricing options and features. Feel free to reach out with any other suggestions for software additions.