--- description: Ontdek de plus- en minpunten van Pure Chat en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pure Chat - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Live chat software](/directory/30797/live-chat/software) > [Pure Chat](/software/141708/pure-chat) # Pure Chat Canonical: https://www.capterra.nl/software/141708/pure-chat Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.capterra.nl/software/141708/pure-chat?page=2) > Pure Chat helpt kleine en middelgrote organisaties om hun websitebezoekers te betrekken met krachtige, gebruiksvriendelijke live chatsoftware. > > Oordeel: score van **4.6/5** door 337 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Pure Chat? Pure Chat is voor kleine tot middelgrote bedrijven en verkoop-/marketingteams in elke sector die meer leads en meer omzet willen genereren. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 337 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Pure Chat - **Opgericht**: 2012 ## Commerciële context - **Beginprijs**: US$ 39,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Iers, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Noors, Oekraïens, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, India, Japan, Mexico, Verenigd Koninkrijk, Verenigde Staten ## Functies - Aanpasbare branding - Chatten/messaging - Consumentgericht chatten in realtime - Mobiele toegang - Offline formulier - Overdrachten en routering - Proactief chatten - Rapportage en analyse - Third-Party Integrations - Transcripten/chatgeschiedenis ## Integraties (8 in totaal) - Google Analytics 360 - HubSpot CRM - Keap - Shopify - Squarespace - Weebly - WordPress - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Chatten ## Categorie - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [WhatsApp](https://www.capterra.nl/software/180345/whatsapp) — 4.7/5 (16297 reviews) 3. [LiveChat](https://www.capterra.nl/software/62194/livechat) — 4.6/5 (1715 reviews) 4. [Tidio](https://www.capterra.nl/software/144040/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4072 reviews) ## Reviews ### "Its a wonderful solution comparable to tawk" — 4.0/5 > **George Rex** | *25 september 2019* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The service has a WordPress plugin we could integrate with our website, and the set up was really easy and straightforward. I even love the function where you can add an address and phone number to the chat widget that appears on your website. > > **Minpunten**: The fact that an agent has to be on a third-party website (i.e. PureChat website), outside your WordPress admin dashboard to respond to chats from clients' website was really an irregular procedure for a WordPress user. > > Our clients needed a way to allow users communicate with them from their websites in real-time to help these leads make quicker buyer decisions. And while we used tawk earlier, we needed something modern and all-inclusive; and we believe PureChat gave us that. ----- ### "Pure Chat is a Go for Us\!" — 4.0/5 > **Paula** | *21 mei 2025* | Entertainment | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Easy to set up, pricing is good compared to other live chat apps. We were able to upload our own customized chat button to be on brand with our company. > > **Minpunten**: It's not clear how to filter my business IP out of analytics. I also found it odd that a company that sells live chat buttons wouldn't have one on their own site. I reached out to them via email and received a message stating they were transitioning their customer support team and response times would be significantly delayed. > > We've only been using Pure Chat for a few days and so far everything seems to be running smoothly. We were using Jivo Chat which just sent a notice that they are doubling their prices, so this is a great alternative. ----- ### "Willing to give it a second try" — 2.0/5 > **Christopher** | *27 september 2024* | Groothandel | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: It worked. Even with the hurtles we still got some chats to work > > **Minpunten**: Delay in response time and we missed chat notifications > > When We demo’d the software it wasn’t the best conditions. On Wi-Fi out in a rural area during a storm. We had lots of delay and missed chats ----- ### "About pure chat" — 5.0/5 > **Geverifieerde reviewer** | *18 januari 2025* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Ease of use,it have best features and it is free of cost. > > **Minpunten**: i dont have any complilants with this pure chat ----- ### "Super easy to use and integrate, mobile app works well." — 4.0/5 > **Mike** | *22 oktober 2019* | Computersoftware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: It integrated in just minutes and the app works great. I get instant phone notifications and I've never missed a live chat from my site. > > **Minpunten**: You can't customize the widgets by adding your own CSS. They provide some basic functionality but in order to make it match my site, I need to do some complex javascript to modify the HTML dynamically generated by their javascript plugin. > > It's very easy to use and quite functional. At our small size the free version works great. I just wish they provided an interface to apply your own CSS to their widgets. ----- Pagina: 1 / 15\ Volgende: [Volgende pagina](https://www.capterra.nl/software/141708/pure-chat?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/141708/pure-chat) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens