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Over Phocas Software

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Meer informatie over Phocas Software

Pluspunten:

The ease of use of Phocas is what puts it at the top of our list for BI software.

Minpunten:

So much at once is hard to take in and learn all Phocas can give you. Too much data can be overwhelming.

Beoordelingen van Phocas Software

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,6
Functies
4,6
Prijs-kwaliteitverhouding
4,6

Waarschijnlijkheid van aanbeveling

9,4/10

Phocas Software heeft een totaalscore van 4,8 van 5 sterren op basis van 118 gebruikersreviews op Capterra.

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Reviews filteren (118)

Khallyl
Khallyl
Data Specialist in Filipijnen
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Powerful Business Intelligence Tool - Phocas Software

5,0 vorig jaar

Opmerkingen: It's important to note that the cons of Phocas software will depend on your specific needs and circumstances. It's recommended that you evaluate each software's (exam. Tableau, Microsoft PowerBI, etc.) features, pricing, and customer reviews to determine which one will work best for your business.

Pluspunten:

I highly recommend Phocas software for any business looking for a user-friendly, real-time analytics solution. The customizable dashboards and robust data modeling capabilities make it easy to create a single source of truth for your organization. Plus, the seamless integration with other business applications and mobile access means you can access critical information from anywhere. And with dedicated customer support, you can be sure you're getting the most out of the software. Overall, I'm very impressed with Phocas software and would definitely recommend it to others.

Minpunten:

While Phocas software has many advantages, there are also some potential drawbacks to consider. Users may find that some customization options are limited, and the software can have a steep learning curve for those who are not familiar with business intelligence solutions. Additionally, Phocas software may have fewer data visualization options and may not integrate with all the data sources that your organization uses. Finally, It can be relatively expensive, which could be a barrier for some businesses, especially small businesses.

Reactie Phocas Software

vorig jaar

Hi Khallyl, thanks for taking the time to leave us such a thorough review! To help get you familiar with the customization options available, please be sure to check out online library of how-to videos that cover various aspects of Phocas products: https://www.phocassoftware.com/academy And if you're missing a data source in your solution that is critical to your organization, please let us know ([email protected]), we'd love to help keep you feeling great about your data! Warm regards, Mike Hills Global Head of Customer

Noam
Founder in VS
Mediaproductie, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Powerful Business Intelligence Tool - Phocas Software

5,0 vorig jaar

Opmerkingen: I have had a great experience with Phocas Software. The user interface is intuitive and user-friendly, making it easy to access and understand the various data points. Additionally, the powerful and comprehensive capabilities of the software enable businesses to gain valuable insights into their operations and performance. The only downside I have experienced is the cost, as the software can be quite expensive.

Pluspunten:

Phocas Software is an incredibly powerful and comprehensive business intelligence tool that can help businesses gain valuable insights into their operations and performance. With Phocas Software, users can quickly and easily access real-time data and analytics to help them make better decisions and optimize their operations. The user interface is intuitive and user-friendly, making it easy to understand the various data points and use them to inform decisions.

Minpunten:

While Phocas Software is an incredibly powerful and comprehensive business intelligence tool, it can be difficult to set up and configure. Additionally, the cost of the software can be quite expensive, depending on the features and functionality you need.

Reactie Phocas Software

vorig jaar

Hi Noam, thanks for leaving us a review, it's awesome to hear that you're having a great experience with Phocas. We like to make our pricing as all-inclusive as possible, by including all our implementation costs and data warehousing costs up-front. And as part of our process we want to make sure that an investment in Phocas really pays off for you, leaving you feeling great about your data. If you require assistance or have any suggestions, please send us an email at [email protected] Warm regards, Mike Hills Global Head of Customer

Clare
CE in VK
Medische apparatuur, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

I feel like it can be a useful tool, if you are in the know!

3,0 4 jaar geleden

Opmerkingen: I would suggest a simple user guide to come up the first time you log in, so you are aware of the real potential of this software.

Pluspunten:

Once you have been shown how to use this software, it can be a very useful tool, especially for us as CEs who aren't directly involved with the Sales side of the business.

Minpunten:

Unless someone is a pro on Phocas, it is difficult to navigate your way around it and completely understand how to use it.

Adrian
Director in VK
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great tool for BI and KPI management

5,0 3 maanden geleden

Pluspunten:

We use Phocas for all our reporting across the business. The ability to make any dashboard visible on an external link has allowed us to use it for our wall board reporting throughout the business - making the numbers visual has helped to make them understandable. Using Phocas for reporting on spend breakdown couldn't be easier, and beats using alternatives like excel or similar!

Minpunten:

I guess if there's one thing Phocas could do better, that is modernise the dashboard graphics - the options feel quite restrictive.

Jim
Sales & Marketing Manager in VS
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Phocas has helped us keep our salespeople on task

5,0 5 jaar geleden

Opmerkingen: Phocas software is great! We are just scratching the surface with what it can do and look forward to using this more.

Pluspunten:

We have used Phocas since 2008 and have always liked how fast we can generate reports. The reports that I have setup to e-mail keep me informed on key indicators in our business. We started using CRM a couple of years ago and like how easy it is for our salespeople to enter calls on their mobile device.

Minpunten:

I would like to see a better way to track and run reports on leads in CRM. Sometimes upgrades and support take a little longer the we would like.

Benoy
Group IT Manager in Botswana
Automotive, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Phocas Software will definitely change the traditional way of reporting.

5,0 vorig jaar

Opmerkingen: I love Phocas reporting and this has helped our branches and our operations in a big way, and we can see our company performance as a whole at once. No need to check different reports to analyse data - Use Phocas -all under one umbrella.

Pluspunten:

Phocas software is highly User firendly than compared to Microsoft Power BI. We were using PBI and attracted to buy Phocas immediately after first demo. The software is fantastic but not necessary for small organisations.

Minpunten:

Phoca software is good in all aspecrts but the pricing needs to be revised to accommodate small organisations with minimum modules.

Reactie Phocas Software

vorig jaar

Hi Benoy, thanks for taking the time to leave us a review, and great to hear that you're finding Phocas a lot easier to use than Power BI! A big part of our process is conducting a comprehensive needs assessment to ensure Phocas is the right fit for your business. We strive to provide pricing that is all all-inclusive and avoids hidden costs like consultants and data warehousing. If you require assistance or have any further suggestions, please send us an email at [email protected] Warm regards, Mike Hills Global Head of Customer

Rhys
Purchasing/IT in VS
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Phocas Changed Everything for US.

5,0 3 jaar geleden

Opmerkingen: As I said in my Pros section, we are making data driven decisions now and our sales reflect that. Also, their customer service team is top notch and more on the ball than any other software company I have dealt with in recent years.

Pluspunten:

Before we migrated over to Phocas we were using MITS which was very clunky and very slow. Because of these reasons most of us never really touched it. That meant that we weren't utilizing data when making decisions and more using our gut. Since implementing Phocas our decision making has been data driven and we are making smart choices and it shows in our sales.

Minpunten:

The only con I can think of had really nothing to do with Phocas. We had a rough time when we switched ERP systems. But the issue was with the ERP company and not Phocas.

Jorge
IT in VS
Medische apparatuur, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Best BI Tool

5,0 5 jaar geleden

Opmerkingen: I love it, since we really started using phocas(last pug conference) I have decreased the amount of crystal reports by at least 75% or more.

Pluspunten:

This software allows me to gather databases from all over the organization and present the, to our users via dashboard/report or let them drive their own reporting.

Minpunten:

It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague

Chris
CFO in VS
Groothandel, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Phocas Review

5,0 3 jaar geleden

Opmerkingen: It is the primary tool for our management reporting.

Pluspunten:

It's intuitive and easy to navigate. Gets to the answers quickly.

Minpunten:

The dashboard graphics/colors do not have as much visual pop as other apps.

David
Director of IT in VS
Groothandel, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Wholesale distributor review of Phocas

5,0 3 jaar geleden

Opmerkingen: Great!

Pluspunten:

Ease of use Speed to market (straightforward deployment)

Minpunten:

Cloud version response time gets a little sluggish here and there but not too often.

muzaffar
Customer Service in India
Import en export, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Phocas is the simplest dashboard and BI tool

5,0 2 jaar geleden

Opmerkingen: happy and satisfied with the onboarding process and data presentation

Pluspunten:

User freindly and easy to understand reports and dashboard. In depth analysis with detailing of each parameter

Minpunten:

not encountered anything that is not as per requirement

alan
Business Improvement Manager in VK
Machine- en installatiebouw, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Cost effective Management Information

5,0 5 jaar geleden

Opmerkingen: This replaced "hand crafted" Excel and VBA sheets over a 10 day period to the consumer , we then developed Phocas to suit our needs and one drop of data updates all users with all views in 1 day.

Pluspunten:

Ease of use , ability to develop our own customised views , one change updates all consumers of the views , scalable - we can add more data and create relationships to enrich existing views to the consumer , Enable better decision making data in dashboard views allowing the consumer to pic and choose what is important today . We have never looked back - we chose Phocas in 2013 to feed our front end business with tailor made views of data to enable swift decision making - we developed our support team to self create views from data feed through to data visualisation - this replaced our Excel and VBA sheets that were people hungry to produce - now we simply load our data periodically and the consumer can a see "all they want to see when they want to see it "

Minpunten:

Understanding how the background of the product , as we decided from day one that we would be self sufficient in all our development needs and not many businesses had taken this approach with Phocas at that time.

Amber
IT Support in VK
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Fantastic bit of kit

5,0 vorig jaar

Pluspunten:

I love from an IT admin point of you how it allows users to build their own reports. Previously we had to write sql queries to get users the custom reports they required. Now users are confident to go in and have a go themselves. The software training academy and weekly live training sessions has allowed users to pick up the software easily.User friendly, very powerful tool. Always new features being added.

Minpunten:

I believe their appears to be a bit of a backlog with the dev team currently so a few bugs aren't being resolved as quickly as they used to be.

Reactie Phocas Software

vorig jaar

Hi Amber, thanks for taking the time to leave a review, we love that managed to we've free you up from writing SQL queries every time a custom report was required! Our team works hard to quickly resolve issues and fix any bugs that our users find, so please let us know if you have anything in particular that isn't quite looking right: [email protected] Warm regards, Mike Hills Global Head of Customer

peter
Senior Business Line Manager in VK
Automotive, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Quick data analysis that creates easy talking points and business opportunities

4,0 vorig jaar

Opmerkingen: My experience is that the software is a major tool in my working day that allows me to tackle many business questions and come up with a solution or talking point via the data.

Pluspunten:

The Product is easy to use, clear and concise with a good simple view of the data.

Minpunten:

Maybe some more different style's of graphs would be good.

Reactie Phocas Software

vorig jaar

Hi Peter, thanks for taking the time to leave us a review, we love that you're able to quickly get to actionable data with Phocas. If you have any graphs or gauges that you are really missing from your dashboards we would like to know more - you can always email us at [email protected] Warm regards, Mike Hills Global Head of Customer

JJ
Sales Analyst in VS
Bouwmaterialen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Analytics in today's business environment

5,0 5 jaar geleden

Opmerkingen: My overall experience with Phocas has been good from the start. They are prompt in with a response when you have an issue and will help you get the results you are looking for when utilizing custom searches and in-depth calculations.

Pluspunten:

Phocas is incredibly easy to use and helps you dig into an type of business analytics you can think of for your business.

Minpunten:

There are not many of CONS that I have with Phocas, but the biggest issue I have is the lack of graphics for dashboards and the ability to truly customize those graphics. Also, the graphics can be a little quirky at times.

Shirley
Financial Controller in Australië
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A Game Changer!

5,0 5 jaar geleden

Opmerkingen: the data from using Phocas has driven many key marketing and sales decisions with only positive results. We are now moving forwards in obtaining more data from our stock and purchasing databases to assist our Operations teams.

Pluspunten:

the ease of obtaining information in a usable way, and the speed at which we can get analysis of the data has been a game changer for our business! The dashboards are key for our teams and the alerts take the day to day thinking out of my hands!

Minpunten:

There is nothing negative about this software from my perspective!

Donna
Pricing Specialist in VS
Fabricage van elektrische/elektronische producten, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Powerful tool for all level of users!! Simple, Intuitive, and Flexible!

5,0 3 jaar geleden

Opmerkingen: Very user friendly, lots of learning opportunities, great customer support, very intuitive.

Pluspunten:

I love the ability to customize your data. I can run a high level report to summarize data another employee may need and with a few clicks can drill down to the details needed to create a more in-depth analysis of the data. I also love the flexibility of changing views, measures, dates, etc. with ease without starting from scratch.

Minpunten:

I honestly can't think of anything I don't like. Customer Service in very customer-centric and work to use feedback to always make improvements.

Gene
Salesman in VS
Verpakkingen en verpakkingsmaterialen, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

My experience

5,0 5 jaar geleden

Opmerkingen: Use it everyday, helps service customers quickly.

Pluspunten:

Find out extended history on a customer; get transactional data over any specified time period; review usage by product category, vendor, customer, grade, order type, etc.

Minpunten:

Can view on iPad, but not real clean: limiting fields in some of the functions tend to overlap making it impossible to do. Would like to abbreviate column headings, but can’t.

Bo
Business Intelligence Analyst in VS
Groothandel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Phocas - Best Data Investigation Tool I've Seen

5,0 3 jaar geleden

Opmerkingen: I love Phocas and would recommend it to businesses. Especially if you're a small or mid-sized business without a fully fleshed out data department.

Pluspunten:

Phocas makes it very easy to get data out in front of people. Users don't have to be super smart with data, however if they are at least mildly smart with data then it isn't just an easy solution to get data in front of them but then becomes incredibly powerful. Users will feel empowered to be able to dig into anything from high level sales to individual transactions.

Minpunten:

The visualizations on Dashboards is lacking and could be improved. Also if you have some incredibly complex calculations then sometimes the way to implement that in Phocas isn't super straightforward.

Cyndi
Pricing Manager in VS
Bouwmaterialen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Phocas BI

5,0 5 jaar geleden

Opmerkingen: We are an Electrical Distributor. We use Phocas in every facet of our business to pull data about sales, inventory, products.

Pluspunten:

Easy to use and understand. Logical thought processes to pull your data.

Minpunten:

When using the Nesting feature you have to be right on the "Drag here" in order to have your other dimension stick. Sometimes you must try three or four times before it holds.

Derek
Sales Technician in VS
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Feedback

4,0 3 jaar geleden

Opmerkingen: Its been nicer to have all the information shown in 1 spot in a easy to read format, still has some areas that could be developed more and make it clearer to navigate through all the information available.

Pluspunten:

The charts and graphs are easy to read and understand

Minpunten:

Its hard to navigate drilling down into the sub category's to sort information.

Jerry
Director of Operations in VS
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to use and learn. Powerful, but not intimidating.

5,0 7 jaar geleden

Pluspunten:

This software deals with large amounts of data with exceptional speed and simplicity putting relevant data at your finger tips. Easy to convince people to use

Minpunten:

Limited in complex searches. CRM is Limited. Whenever you get a software that offers simplcity, there is some sacrifice on flexibility, but it is worth the sacrifice

David
Director in Australië
Bouwmaterialen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Phocas review

5,0 5 jaar geleden

Opmerkingen: We have improved margin, customer retention, staff output and much more.

Pluspunten:

Data is very powerful when used properly. Easy to use once leaned and it's extremely quick to extract important data.

Minpunten:

Some bugs still sit in the software. Not a lot but they are annoying when they do pop up.

Joseph
Systems Programmer/Analyst
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Great product

5,0 7 jaar geleden

Pluspunten:

Very easy to get to the data that we need. We have used this product for about 5 years now and it works great.

Minpunten:

It takes a little bit of setup but most of that was just trying to decide what data we wanted to get to. Other than that no real problems.

Mitch
Director - Lighting and Gear in VS
Groothandel, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Phocas Review

5,0 3 jaar geleden

Opmerkingen: Very pleased with the product and the Phocas team.

Pluspunten:

Phocas quickly converts data from Job Management and Eclipse into simple, easy to use, customizable dashboards to help monitor all aspects of our business.

Minpunten:

The Phocas team has been very helpful with listening to our needs and training, facilitating change requests, and assisting us with problems.