Phocas Software reviews

Over Phocas Software

Phocas is een cloudgebaseerd SaaS-bedrijf dat gespecialiseerd is in data-analyse voor de productie-, distributie- en detailhandelssector.

Meer informatie over Phocas Software

Pluspunten:

Getting reports out to our field is easy and painless. We use subscriptions constantly, and that has made many employee's lives easier.

Minpunten:

So much at once is hard to take in and learn all Phocas can give you. Too much data can be overwhelming.

Beoordelingen van Phocas Software

Gemiddelde score

Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,6
Prijs-kwaliteitverhouding
4,7

Waarschijnlijkheid van aanbeveling

9,4/10

Phocas Software heeft een totaalscore van 4,8 van 5 sterren op basis van 113 gebruikersreviews op Capterra.

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Reviews filteren (113)

Gary
Gary
Commercial Director in VK
Geverifieerde LinkedIn-gebruiker
Fabricage van elektrische/elektronische producten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best in class BI

5,0 4 jaar geleden

Opmerkingen: Phocas is extremely easy to use for a non Technical users. It holds huge amounts of data and is pretty fast at being able to get the information required out of the system fast.

Pluspunten:

It is easy to use for all sales people. Lots of information at your fingertips.

Minpunten:

Having all this data you need to understand d how to use it. This is not always easy.

Noam
Founder in VS
Mediaproductie, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Powerful Business Intelligence Tool - Phocas Software

5,0 4 maanden geleden

Opmerkingen: I have had a great experience with Phocas Software. The user interface is intuitive and user-friendly, making it easy to access and understand the various data points. Additionally, the powerful and comprehensive capabilities of the software enable businesses to gain valuable insights into their operations and performance. The only downside I have experienced is the cost, as the software can be quite expensive.

Pluspunten:

Phocas Software is an incredibly powerful and comprehensive business intelligence tool that can help businesses gain valuable insights into their operations and performance. With Phocas Software, users can quickly and easily access real-time data and analytics to help them make better decisions and optimize their operations. The user interface is intuitive and user-friendly, making it easy to understand the various data points and use them to inform decisions.

Minpunten:

While Phocas Software is an incredibly powerful and comprehensive business intelligence tool, it can be difficult to set up and configure. Additionally, the cost of the software can be quite expensive, depending on the features and functionality you need.

Clare
CE in VK
Medische apparatuur, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

I feel like it can be a useful tool, if you are in the know!

3,0 3 jaar geleden

Opmerkingen: I would suggest a simple user guide to come up the first time you log in, so you are aware of the real potential of this software.

Pluspunten:

Once you have been shown how to use this software, it can be a very useful tool, especially for us as CEs who aren't directly involved with the Sales side of the business.

Minpunten:

Unless someone is a pro on Phocas, it is difficult to navigate your way around it and completely understand how to use it.

Benoy
Group IT Manager in Botswana
Automotive, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Phocas Software will definitely change the traditional way of reporting.

5,0 3 maanden geleden

Opmerkingen: I love Phocas reporting and this has helped our branches and our operations in a big way, and we can see our company performance as a whole at once. No need to check different reports to analyse data - Use Phocas -all under one umbrella.

Pluspunten:

Phocas software is highly User firendly than compared to Microsoft Power BI. We were using PBI and attracted to buy Phocas immediately after first demo. The software is fantastic but not necessary for small organisations.

Minpunten:

Phoca software is good in all aspecrts but the pricing needs to be revised to accommodate small organisations with minimum modules.

Jim
Sales & Marketing Manager in VS
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Phocas has helped us keep our salespeople on task

5,0 4 jaar geleden

Opmerkingen: Phocas software is great! We are just scratching the surface with what it can do and look forward to using this more.

Pluspunten:

We have used Phocas since 2008 and have always liked how fast we can generate reports. The reports that I have setup to e-mail keep me informed on key indicators in our business. We started using CRM a couple of years ago and like how easy it is for our salespeople to enter calls on their mobile device.

Minpunten:

I would like to see a better way to track and run reports on leads in CRM. Sometimes upgrades and support take a little longer the we would like.

Rhys
Purchasing/IT in VS
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Phocas Changed Everything for US.

5,0 2 jaar geleden

Opmerkingen: As I said in my Pros section, we are making data driven decisions now and our sales reflect that. Also, their customer service team is top notch and more on the ball than any other software company I have dealt with in recent years.

Pluspunten:

Before we migrated over to Phocas we were using MITS which was very clunky and very slow. Because of these reasons most of us never really touched it. That meant that we weren't utilizing data when making decisions and more using our gut. Since implementing Phocas our decision making has been data driven and we are making smart choices and it shows in our sales.

Minpunten:

The only con I can think of had really nothing to do with Phocas. We had a rough time when we switched ERP systems. But the issue was with the ERP company and not Phocas.

Jorge
IT in VS
Medische apparatuur, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Best BI Tool

5,0 4 jaar geleden

Opmerkingen: I love it, since we really started using phocas(last pug conference) I have decreased the amount of crystal reports by at least 75% or more.

Pluspunten:

This software allows me to gather databases from all over the organization and present the, to our users via dashboard/report or let them drive their own reporting.

Minpunten:

It was a bit difficult to understand the Sync/dbdesigner part since documentation on this was a bit vague

Chris
CFO in VS
Groothandel, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Phocas Review

5,0 2 jaar geleden

Opmerkingen: It is the primary tool for our management reporting.

Pluspunten:

It's intuitive and easy to navigate. Gets to the answers quickly.

Minpunten:

The dashboard graphics/colors do not have as much visual pop as other apps.

David
Director of IT in VS
Groothandel, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Wholesale distributor review of Phocas

5,0 2 jaar geleden

Opmerkingen: Great!

Pluspunten:

Ease of use Speed to market (straightforward deployment)

Minpunten:

Cloud version response time gets a little sluggish here and there but not too often.

Khallyl
Khallyl
Data Specialist in Filipijnen
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Powerful Business Intelligence Tool - Phocas Software

5,0 3 maanden geleden

Opmerkingen: It's important to note that the cons of Phocas software will depend on your specific needs and circumstances. It's recommended that you evaluate each software's (exam. Tableau, Microsoft PowerBI, etc.) features, pricing, and customer reviews to determine which one will work best for your business.

Pluspunten:

I highly recommend Phocas software for any business looking for a user-friendly, real-time analytics solution. The customizable dashboards and robust data modeling capabilities make it easy to create a single source of truth for your organization. Plus, the seamless integration with other business applications and mobile access means you can access critical information from anywhere. And with dedicated customer support, you can be sure you're getting the most out of the software. Overall, I'm very impressed with Phocas software and would definitely recommend it to others.

Minpunten:

While Phocas software has many advantages, there are also some potential drawbacks to consider. Users may find that some customization options are limited, and the software can have a steep learning curve for those who are not familiar with business intelligence solutions. Additionally, Phocas software may have fewer data visualization options and may not integrate with all the data sources that your organization uses. Finally, It can be relatively expensive, which could be a barrier for some businesses, especially small businesses.

Chris
Business Analyst in VS
Groothandel, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Great Product with First Class Support

5,0 2 jaar geleden

Opmerkingen: Phocas has easily been one of our most successful implementations. Users love it.

Pluspunten:

Offers easy deployment and maintenance. Database builds are a snap while offering dynamic reporting, dashboards and alerts.

Minpunten:

More access to backend functionality would be helpful.

Robert
National Account Manager in VS
Bouwmaterialen, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Hindsight is 20/20, Phocas brings it to your Dashboard!

5,0 2 jaar geleden

Opmerkingen: From day one, the support we have felt from our primary internal advocate has allowed us to venture further and deeper into the expanse of Phocas. I am taking this individual's deliverables as a testimony to the support being shared by the Phocas Team.

Pluspunten:

The apparently limitless possibilities. With our custom insulation solutions business, our metrics and analytics are unique, and Phocas has kept up, nay, surpassed our demands!

Minpunten:

There is not a con to the software, the con comes with my time being able to dig in and leverage all of the cool factors. My analogy: my car has many special cool features, but most of the time, I simply get in it and drive. Need to stop, read the manual, and truly put it (and expect excellent performance) to the test!

Dean
IT Manager in VS
Groothandel, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Happy PHOCAS User

5,0 2 jaar geleden

Opmerkingen: I speak for all at 3E when I say this product is used daily and relied upon to be the source of good data for analytics from our ERP System.

Pluspunten:

Ease of use. Depth of its capabilities. Intuitive - Minimal Training needed for general user.

Minpunten:

I wish I had more time to learn the product backend features.

DArren
National Sales Manager in VK
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Business Intelligence

5,0 4 jaar geleden

Opmerkingen: Managing a sales force performance is key and the data provided by Phocas allows quick and easy benchmarking. There is also a superb level of output for the sales force to use to be better account managers and category champions.

Pluspunten:

The ability to dive into category data, and split by customers, customers groups, date ranges, sales rep, is excellent. Also the ability to present customers purchasing data to them via matrix reports and charts is very impressive.

Minpunten:

Writing custom reports is a great feature but can be tricky if you don’t do it very often.

Grahame
Head of Technical Services in VK
Magazijnen/opslag, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Our experience over 16 years of Phocas usage

5,0 4 jaar geleden

Pluspunten:

We have been a user of Phocas since 2003 and it has proved to be the single most useful piece of software we have ever used. We have our staff, customers and suppliers accessing the system, it is that good. Our suppliers prefer to use Phocas to their own in house systems and our customers say they have never seen anything as good. Without Phocas we would seriously struggle to know what is going on in our business.

Minpunten:

There is nothing we don't really like...

mark
sales manager in VK
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Phocas Software review

5,0 4 jaar geleden

Opmerkingen: great staff , great system I have nothing but praise for Phocas

Pluspunten:

The system is great to use and easy , I like the fact I can customize reports and dashboards to suit my business.

Minpunten:

I have no issues with the software, the system works well for us.

Bo
Business Intelligence Analyst in VS
Groothandel, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Phocas - Best Data Investigation Tool I've Seen

5,0 2 jaar geleden

Opmerkingen: I love Phocas and would recommend it to businesses. Especially if you're a small or mid-sized business without a fully fleshed out data department.

Pluspunten:

Phocas makes it very easy to get data out in front of people. Users don't have to be super smart with data, however if they are at least mildly smart with data then it isn't just an easy solution to get data in front of them but then becomes incredibly powerful. Users will feel empowered to be able to dig into anything from high level sales to individual transactions.

Minpunten:

The visualizations on Dashboards is lacking and could be improved. Also if you have some incredibly complex calculations then sometimes the way to implement that in Phocas isn't super straightforward.

Cyndi
Pricing Manager in VS
Bouwmaterialen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Phocas BI

5,0 4 jaar geleden

Opmerkingen: We are an Electrical Distributor. We use Phocas in every facet of our business to pull data about sales, inventory, products.

Pluspunten:

Easy to use and understand. Logical thought processes to pull your data.

Minpunten:

When using the Nesting feature you have to be right on the "Drag here" in order to have your other dimension stick. Sometimes you must try three or four times before it holds.

Derek
Sales Technician in VS
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Feedback

4,0 2 jaar geleden

Opmerkingen: Its been nicer to have all the information shown in 1 spot in a easy to read format, still has some areas that could be developed more and make it clearer to navigate through all the information available.

Pluspunten:

The charts and graphs are easy to read and understand

Minpunten:

Its hard to navigate drilling down into the sub category's to sort information.

John
Operations Director in VS
Bouw, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great tool that is quickly gaining traction for PACE Supply

4,0 2 jaar geleden

Opmerkingen: I’m a big fan of not only the product but the company. I appreciate how PHOCAS treats their employees and what they stand for.

Pluspunten:

Ease of use. Users with no math or data experience can quickly get up to speed.

Minpunten:

Longer lead times on development have been a challenge. No exposed APIs is a limitation.

Jerry
Director of Operations in VS
Groothandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to use and learn. Powerful, but not intimidating.

5,0 6 jaar geleden

Pluspunten:

This software deals with large amounts of data with exceptional speed and simplicity putting relevant data at your finger tips. Easy to convince people to use

Minpunten:

Limited in complex searches. CRM is Limited. Whenever you get a software that offers simplcity, there is some sacrifice on flexibility, but it is worth the sacrifice

Vinod
Commercial Administration Manager in Australië
Medische apparatuur, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best BI in the market

5,0 4 jaar geleden

Opmerkingen: Team at Phocas has been very customer focused, easy to deal with. We have used this software for almost 2 years and have changed the way we do business today as all information is only a few clicks away.

Pluspunten:

The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.

Minpunten:

There isn't much I don't like about this software.

Mitch
Director - Lighting and Gear in VS
Groothandel, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Phocas Review

5,0 2 jaar geleden

Opmerkingen: Very pleased with the product and the Phocas team.

Pluspunten:

Phocas quickly converts data from Job Management and Eclipse into simple, easy to use, customizable dashboards to help monitor all aspects of our business.

Minpunten:

The Phocas team has been very helpful with listening to our needs and training, facilitating change requests, and assisting us with problems.

ken
General Manager in Australië
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

INcrease knowledge

5,0 4 jaar geleden

Opmerkingen: we use Phocas to gain a better understanding of our customer transactions and history. we used this to review what if customer verses product purchases and this enabled us to put some attention to opportunities we had not seen before, increasing sales by 5%

Pluspunten:

allowed data analysis that improved our ERP system. enabled decisions that increased sales

Minpunten:

remembering how to use all of the features

Gar
Sales in VS
Papier- en bosbouwproducten, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Phocas Software review

4,0 4 jaar geleden

Opmerkingen: Helps me stay up to date with what happened and anticipate coming trends

Pluspunten:

Easy to use, quick access, daily reporting

Minpunten:

Can’t streamline some of the reporting not a timely report process