Arlo for Training Providers reviews

Great value for money & a versatile tool

Opmerkingen: Arlo really makes our life easier, we use it to manage all our paid training courses and also track attendance of participants of other events. Arlo is quite easy to understand, it doesn't take long to explain it to new staff members and has intuitive handling. The articles on the support page are great, I find it very easy to follow the instructions and discover new features of the software. Their customer service is also great, the support team is very quick and so far could solve all our problems.

Pluspunten:

I like most that the build-up and functions are really thought through. They try to accommodate different types of training and mostly find a good balance between pre-set processes and possibilities for customisation. Compared to other LMS (which I haven't used but checked their functions and pricing..) Arlo offers less functions in one but you can add various integrations, e.g. your own accounting software. That makes it easy also for smaller training providers to get started with software and making life easier without having to commit to a full-service LMS.

Minpunten:

For many functions (e.g. newsletter tool, online training) you need to buy third party software and use integrations. As described in the pros, it is great to start with Arlo without major committment but after a while you want to use more and more features, like newsletters or webinars but you have to use different provider for every single funtion. It is okay because many are probably using Mailchimp or somethinga nyway which integrates with Arlo but it would be great if Arlo could offer it, I get annoyed by having so many different logins and having to get used to all the different softwares.

Easy to use TMS

Pluspunten:

They can track their events and attendees online and mark attendees on the day

Minpunten:

Nothing much to point at that is disliked

worst decision I ever made

Opmerkingen: Technical implementation is handled from Australia/New Zealand, and they refuse to meet at a time convenient for US. Total waterfall implementation with many (missed) handoffs of info, and back-and-forth about fixing issues. Once implemented, we found it to be very clunky, rarely works, and doesn't integrated easily with other tools even through zapier. Total garbage. We are now 18 months in and will be switching away from this horrible decision as soon as possible.

Pluspunten:

I liked the promise of integration and ease of use... but it was a lie.

Minpunten:

We paid nearly $10,000 and implementation took nearly 9 months! Once implemented, they hardcoded the text to be a font that didn't match our site, and refused to change it. Their caching mechanism failed to load the widget on our page upon 1st view (had to refresh or go the page again for it to display), so likely lost 10-20% of visitor confused by blank page content.

Arlo for Training Providers: A Seamless Training Management Marvel!

Opmerkingen: Arlo is a top-notch software that has elevated operations to a new level of efficiency and professionalism. Arlo should be at the top of your list if you're in the training industry and seeking a robust, user-friendly, and customisable solution. Highly recommended!

Pluspunten:

Arlo's course management capabilities have significantly improved our efficiency in organising and scheduling training sessions. The software effortlessly handles registrations, bookings, and course modifications, providing a centralised hub for all course-related activities. The automated communication features have saved countless hours, ensuring participants receive timely updates and reminders.

Minpunten:

While Arlo offers some communication customisation, there could be even more flexibility in tailoring certain comms templates to better suit our specific communication needs.

Great program

Pluspunten:

Arlo is a great system to keep track of students enrolments, manage and book facilitated courses, and integrates mostly smoothly with Moodle for eLearning. Support team extremely helpful

Minpunten:

Some issues between Moodle and Arlo but on the way to getting this fixed. Could add some more customisable auto emails

Easy to use product

Opmerkingen: This is helping us stay together with our nationwide trainers

Pluspunten:

Ease of use after set up is very valuable.

Minpunten:

Some of the options are not automated. If a registrant is not entered correctly, you have to delete and re-register them. Wastes some time to do it that way.

Perfect for Training Delivery Businesses

Opmerkingen: We’ve been Arlo for several years and the best thing I say about is that we haven’t considered moving. It does everything we need.

Pluspunten:

It’s an easy to use system for managing every aspect of the learning journey

Minpunten:

Using the pre-build web components with out site requires technical support and coding ability

Arlo Training Providers for the Staff at our College

Pluspunten:

Arlo was able to reach out to us remotely. We had group training sessions. I could then follow up in an email with questions. I heard other departments also made queries and received good feedback.

Minpunten:

The information in "sessions" does not carry over to the reports. ie. room number, Name of the session.The sessions do not have individual reminders. The "Event Reminders" only work at the beginning of the Event. We have people who register for only one of the sessions in an event. The reminder end up going out more than a week before instead of a couple of days before in this situation. I have to work around this by creating many events.

Automation and manual task saver

Pluspunten:

Automation, simplicity moving around the site, ease of use for others registering. Live calendar with instant updates. Ability to brand.

Minpunten:

Unable to schedule resent of the course instructions with the reminder. Not being able to see registration made on behalf of others (manager registers their team, they cannot see who they have registered, or manage on behalf of)

Amazing

Opmerkingen: amazing - dont tell my competitors

Pluspunten:

All of it. Billing - Invoicing - Automated certiifacteions and the app for trainers.

Minpunten:

sometimes there seem to be glitches but that is more likely to be my error

Big leap forward

Opmerkingen: Lots of help to implement, very easy to use, and can integrate with lots of products

Pluspunten:

We changed to using Arlo as it automated a raft of manual processes and improved our visibility of how courses were working

Minpunten:

Nothing it provides everything that we need. I can't fault it.

A solid choice

Pluspunten:

Fast easy implementation of a basic EMS for your virtual training! Great Wordpress integration.Top-notch customer support.

Minpunten:

Lacks per session notifications.Lacks advanced registration form customizations. Cannot readily support tiered pricing, e.g.Backend UI switches themes depending on page. Not functionally relevant, but makes it feel clunky, not unified, not sleek.

Arlo helped us streamline our processes

Pluspunten:

The integration with zoom was exactly what we were looking for. We needed a quick and efficient way to create 30+ zoom invitations on a bi-weekly basis. This gave us all that we were looking for.

Minpunten:

There are a lot of things in Arlo that aren't easily hidden to make it more user friendly on the admin side. Our use case was free courses for our internal company training and everything always had a price listed near(changed to zeros since it was free) it which can be confusing to an admin new to the system.

Arlo for Training Providers for a School-Based Community Education Enterprise

Opmerkingen: We have found Arlo relatively easy to implement and in the 11 years I have been using it, new features have been added to improve functionality. Also, we constantly find new ways of using existing features to support improved business operations. We find the Arlo Support Team fantastic to deal with.

Pluspunten:

Highly customisable and there is nearly always a workaround if functionality doesn't match our business needs. The development team is responsive and engage with users and administrators to assess future development direction. Their tools for capturing user feedback and rating the popularity of potential developments are excellent. Their help systems are comprehensive, current, and easy-to-use.

Minpunten:

Our enterprise offers mostly multi-session courses (often with as many as 40 face-to-face classes for a single course). Students on these classes sometimes move between different courses during the term. We have not been able to capture these movements and changes in student status as accurately as we like within Arlo, so these scenarios are supported by a paper-based system.

Arlo Event Management Software is Great!

Opmerkingen: The Arlo software is great but we have not integrated it with some of our other internal software used for accounting within the business. This means we have a bit more manual work to ensure the flexibility and changes of Arlo are feedback in to the systems. This process really shows up how the other software lags behind Arlo!

Pluspunten:

It is easy and straightforward to use and continues to evolve and develop more and more functionality! It does exactly what we want and we can change things in there easily to suit our needs.

Minpunten:

It was not previously integrated with our website but we have since changed over to an Arlo website which has made this so much easier and the new website looks much better too!

Easy to learn, fast help when needed & efficient for clients

Opmerkingen: I save a lot of time with this product, it looks professional for our clients and shows information and data clearly.

Pluspunten:

How easy it is to use as an administrator, if I have a more technologically challenged client it is easy to walk them through the process of booking, and if they do not want to it is super fast for me to book for them! I find the send payment link option really helpful and saves me admin time.

Minpunten:

I wish there was more flexibility in the automated email system and being able to alter what goes to the client. Not so much the content of the email but the ability to automatically stop the email from sending once the client has taken the steps the email asks them to do.

Arlo's reporting capabilities help us meet all our requirements.

Pluspunten:

Arlo is very user friendly. Course templates and offerings are easily set up, customised and integrated with our website. Updates are in real time. All course details, registrations, communications can be easily managed within one system. As a Business Analyst the reporting capabilities are second to none. Reports are easily set up, customised and scheduled to meet all our requirements. The support team are also on hand to answer questions and queries quickly and effectively.

Minpunten:

Arlo is missing a CRM tool, to truly integrate and track communication via email.

Amazing tool for getting your training into the hands of your customers.

Opmerkingen: LMS Integration and improved training/event registration management over what our LMS can do.

Pluspunten:

The seamless integration with our LMS (Moodle/Totara has been a massive resource to advance our training and development programs.

Minpunten:

While it has the ability to store many templates for design, and delivery of your programs, it could benefit from the addition of some more in the areas of invoicing and communications.

Great event management system

Opmerkingen: Integrating event registration with our website
Producing event reports in the specific manner we need
Easy and modern design needed for online registrations - especially as on of our goals was to transition to most of our event registrations being captured online
An easy to use system for our event administrators but with advanced functionality needed to cover all the different types of events we do and the information we need to capture.

Pluspunten:

Great reporting Great way to manage events online Excellent support - really easy ticket system and very quick resopnse. Very impressed by this Ability to create custom registration forms - crucial to the wide range of events that we do

Minpunten:

Not much customisation available for visual design unless you are willing to pay more to do some custom work.

Very user friendly. Easy to use tools. Constant upgrades to improve product Up-time, 100%

Opmerkingen: More time to spend on the real work of managing our training products, people and other resources.

Pluspunten:

Has reduced my time in scheduling and avoiding scheduling conflicts in resources (people, training rooms, etc.) I really like the import of Excel CSV to facilitate large group registrations and or multiple corporate registrations.

User friendly, very convenient and caters all the requirements of what a booking system should have.

Pluspunten:

Able to pull out all the registrant details in one excel sheet, no need for me to click one by one or going back and forth just to see the details i'm looking for. Everything are pretty straight forward.

Minpunten:

when sending payment links, it only shows the email subject e.g. "Payment of ORD 123", the course name is not included on the subject heading that sometimes registrant has to come back at me and ask what is it for, esp for those who couldn't remember about it. Im not sure if there's an option to change/edit it, will appreciate if you could show me how to do that :)

Arlo Training and Event Software

Opmerkingen: I find the Arlo software easy to use with great and reliable technical support. Software provides all the necessary reports to support the events.

Pluspunten:

Great technical support and adequate reports provided

Minpunten:

The combination of training and event into one software has made the terms used not very clear. For example, you cannot register for an event. It is more a "buy your ticket now" and "register for a course".

Complete Lifesaver

Opmerkingen: We needed something all-encompassing to organize our training webinars. This has proven effective in helping us hit our goals.

Pluspunten:

Arlo blew me away with its extensive capabilities surrounding scheduling, training portals, and training payments. I am able to create training webinars for my sales staff, send out invitations, set meeting details, and invoice for meeting seminars. This has been a complete lifesaver and a timesaving solution to our training needs.

Minpunten:

It is a lot to take in initially. It has a lot of capabilities I probably still haven't touched. However, the possibilities with this software is endless, and can weed out other software you use that isn't helping to meet goals.

Really great system, still new but always re-creating and updating to attend to our individual needs

Opmerkingen: Reporting functions are great, enrollment and ordering functions also! Very user friendly and easy to learn.

Pluspunten:

The enrollment side of things is so easy, the whole system and very user friendly. Its a great CRM for our business and more so in line with what we need our company CRM to do for us in comparison to other CRM's such as Salesforce

Minpunten:

Still a few low-priority items need to be worked on but still fabulous! Some of the reporting side of things need to be modified over time, we use this CRM as Account Managers so it would be great if we can utilize the reporting side of things in accordance to account manager more then what you can now.

Arlo review

Pluspunten:

Arlo is straight forward to use especially when creating new events to post on our website.

Minpunten:

if you create a new contact or organisation and it already exists, there should be an option to select 'activate' so you don't have to leave where you are and then start again.