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Over Pulse

ArbiMed is software voor voorraadbeheer om praktijken in de gezondheidszorg te helpen hun winst te verhogen door gegevens uit voorraadtransacties te analyseren.

Meer informatie over Pulse

Pluspunten:

This software is relatively easy to use and to onboard for new teams. It has become an integral part of our processes.

Minpunten:

There is no integration to Netsmart as promised. Finding inventory after it has been uploaded using the search function is difficult and impossible at times.

Beoordelingen van Pulse

Gemiddelde score

Gebruiksgemak
4,3
Klantenservice
4,6
Functies
4,2
Prijs-kwaliteitverhouding
4,4

Waarschijnlijkheid van aanbeveling

8,0/ 10

Pulse heeft een totaalscore van 4,4 van 5 sterren op basis van 48 gebruikersreviews op Capterra.

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Reviews filteren (48)

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Medische praktijk, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

User Friendly

5,0 7 jaar geleden

Opmerkingen: Ease of inventory control from the ordering, receiving and dispensing process!

Pluspunten:

Receiving and Dispensing of inventory. I like that your entire order is on one line and you can receiving what came and hold on what didn't (if something was back ordered, which that happens alot!) I also appreciate being able to look up what was received and what is left in inventory at a glance!

Minpunten:

So far everything is great. The customer support is also great. In the beginning I had a few questions, but my Sales Rep, was right there the entire time! (this isn't a con but I had to fill the spot :)

Reactie Elevate Health Technologies

7 jaar geleden

Hello, We appreciate the positive words about our software; we have worked hard to create a great inventory management system and it helps to hear that you find it easy to use. We continue to focus on improving ArbiMed based on user feedback since our customers are important to us. Thanks for your business and taking the time to share your user experience. ArbiMed Team

Carolyn
Nurse Manager in VS
Medische praktijk, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Customer review from Revitalife

5,0 4 maanden geleden

Opmerkingen: The staff at pulse are very helpful and always available when needed. [sensitive content hidden] has been an asset to me teaching me how to get the most out of this inventory system so we can improve productivity with the least amount of product loss all of which increases company revenue. Customer service is excellent!

Pluspunten:

The system is user friendly easy to manage

Minpunten:

sometimes the site would go down but that hasn't happened so far now that it's under new management

Lynda
Director of Patient Care in VS
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Pulse Inventory Managmenet

3,0 3 maanden geleden

Opmerkingen: Recently changed from Arbimed to Pulse. Many of the features that made things simple seems to have been removed, like duplicating previous invoices from the patient view.

Pluspunten:

Easy to use, straight forward layout. Very little training time required.

Minpunten:

Communication is difficult when you need assistance. Send in a case and never hear anything back. Changes made as "updates" seem to make tasks more time consuming and less efficient.

Reactie Elevate Health Technologies

2 maanden geleden

Thank you for your feedback. We apologize for the communication issues and any inconvenience caused by our recent updates. We appreciate your input! You can contact us at [email protected] anytime. We look forward to making your experience with Pulse better.

Megan
Nurse in VS
Medische praktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good system

5,0 4 maanden geleden

Pluspunten:

Very easy to navigate the website while inputting information.

Minpunten:

Sometimes the system freezes while in use.

Valerie
PSR Supervisor in VS
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User Friendly Inventory Software

5,0 4 maanden geleden

Opmerkingen: Pulse is user friendly and a great inventory program

Pluspunten:

Easy to use and very helpful with the inventory

Minpunten:

When you enter a new patient and you hit save once, if you forget and hit save again and click yes in the next box it makes a double appt.

Jill
Office Administrator in VS
Medische praktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Practice Administrator

5,0 4 maanden geleden

Pluspunten:

User friendly and very easy yo navigate.

Minpunten:

Web would go down with hopes with the change it changes

Brittney
Medical Assistant in VS
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Review for Pulse

5,0 4 maanden geleden

Opmerkingen: I enjoy using Pulse. I never have any issues.

Pluspunten:

Pulse is very user friendly and easy to work with.

Minpunten:

There is nothing i do not like about Pulse.

allyson
Medical assistant in VS
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overall Pulse

5,0 4 maanden geleden

Opmerkingen: Knowledgeable , a very informative time

Pluspunten:

Efficiency and user friendly. At this time our office is looking for a quick system.

Minpunten:

I think it is a slow process but I know it will reach greatly.

Janet
HIT Optimization Analyst in VS
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Pulse Review

4,0 4 maanden geleden

Opmerkingen: Implementation was streamlined without issues. Training has been informative.

Pluspunten:

Easily accessible from the web-based site.

Minpunten:

The upload process when needing to update product details and UOM.

Amanda
Informatics Systems Manager in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Pulse Implementation and Use

3,0 3 maanden geleden

Pluspunten:

I like how easy it is to use. System looks like a good option for us. We just implemented and are looking into how we can integrate with our EMR.

Minpunten:

Our training was a little sporadic during implementation.

Christina
Project Manager in VS
Ziekenhuis- en gezondheidszorgbranche, 10.000+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great Experience

5,0 vorig jaar

Pluspunten:

Integration, Training, and Easy of implementation

Minpunten:

Length of time to get started and confusion with integration from McKesson

Aaliyah
Receptionist in VS
Alternatieve geneeskunde, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Receptionist

5,0 4 maanden geleden

Opmerkingen: I would describe my overall experience a good 7 out of 10

Pluspunten:

i like most about Pulse is the quality !

Minpunten:

I don't have anything I do not like about Pulse

Kasey
Office manager in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Easy to Use with great support

5,0 2 jaar geleden

Opmerkingen: I have way more time to spend on patient care. We’ve saved thousands of dollars this year by using this software.

Pluspunten:

Easy to use. I know exactly what to order at all locations

Minpunten:

I wish I would have started using it earlier. By using barcode scanning, this software makes it so much easier to track all of my products.

Beth
Owner in VS
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great software for attacking the inventory monster

4,0 6 jaar geleden

Opmerkingen: Overall I really like the software. It has helped me understand the inventory in my office immensely.

Pluspunten:

I like how easy the software is to use and how it gives me the information I want. For me, the most important features were 1. ease of use for my staff because if it's not easy, they're not going to use it, and 2. giving me the information I need to make purchasing decisions quickly and accurately. This meets those criteria.

Minpunten:

There's one spot in my business where we have a set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items. This is the biggest thing I wish they would fix.

Reactie Elevate Health Technologies

6 jaar geleden

Warm Greetings Beth, Thank you for taking the time to provide a great review. We are happy to hear that overall, you are pleased with the software. Our goal is to meet all of customers inventory management needs. With that said, thank you kindly for the improvement suggestion. "set of different items that can be used and purchased as a set or as individual items and so far there's no way to easily keep track of this inventory because the software can only identify a quantity of the same item as a set, not different items." I've submitted the opportunity to our development team. Someone will be in touch with you as soon as we identify a resolution. Thank you for your business and we look forward to meeting all of your businesses inventory needs.

beth
Supervisor and Rvl billing in VS
Medische praktijk, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

negative

2,0 6 jaar geleden

Opmerkingen: I already filled all of these out and you sent me another request. don't have time to continue.

Pluspunten:

Nice to track what's purchased. Inventory list balances and transaction history are helpful.

Minpunten:

All the refreshing needed, every time you make a change. Transaction history for the day would be extremely helpful if you could see the pt's name while seeing the history. I tried to print the Trans hx for the day and could not see the pt's name. I removed several columns to be able to print with pt's name and it ended up making columns stretch out rather than being able to view what I was trying to see

Reactie Elevate Health Technologies

6 jaar geleden

Hello Beth, Thank you for taking the time to post a review. I'm sorry you are experiencing difficulty with formatting the reports. I'd love to speak to you to see if I may assist with ease of use. If you have a moment, please give me a call directly 855-662-5252 ext 006 or you may reach me on email @ [email protected]. I'd love to see if I can assist with any concerns so that we may earn a 5 star review from you next time. Thank you for using Arbimed Inventory Solutions.

Carole
Accounting Supervisor in VS
Ziekenhuis- en gezondheidszorgbranche, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Easy to use inventory system

5,0 6 jaar geleden

Opmerkingen: We were looking for a simple to use inventory system with an easy interface that any of our staff members could use. ArbiMed fitted all our needs. That fact that it is flexible and does not have a steep learning curve has meant that even the least computer savvy staff member can easily scan items out. Entering new items and adjusting the count is also quick and simple to do.
The support team have always quickly replied to emails and been very helpful. They are always pleasant and willing to answer any questions that we have had.

Pluspunten:

The software is used by multiple people in our clinic. The system is easy to navigate and does not take long to learn. It is flexible and we have been able to create our own custom items with no difficulty. As we are out of the USA we do not use all the features that are offered, so being able to tweak it to fit our needs has been invaluable.

Minpunten:

I have no complaints, the system works very well for us.

Reactie Elevate Health Technologies

6 jaar geleden

Carole, We are thrilled you are enjoying our inventory management software. We appreciate your business and value your opinion. Thank you kindly for taking the time to write such a wonderful review, we appreciate it ! We look forward to a long business relationship and helping your business stay efficient and your inventory accurate.

Lisa
Financial Operations in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Product

5,0 4 jaar geleden

Opmerkingen: We have been using this software for a little over 2 years. There have been major improvements over that time and the Arbimed team has been very receptive to our needs. This software has become a key part of our warehouse and inventory management process!

Pluspunten:

This software is relatively easy to use and to onboard for new teams. It has become an integral part of our processes. The dev team and [SENSITIVE CONTENT HIDDEN] are WONDERFUL!

Minpunten:

Overall, I would like more flexibility in reporting and the data that can be exported - but the team has made huge strides over the last year and I know that more improvements are coming!

Valerie
Administrative Admin in VS
Ziekenhuis- en gezondheidszorgbranche, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Keeping track more efficiently

3,0 6 jaar geleden

Opmerkingen: Inventory has been much easier. and I love the fact that at the end of the day I can see how many of what products I have sold. So yes I am happy with the program it just needs to be alittle bit more user friendly.

Pluspunten:

That I can run reports more efficiently.

Minpunten:

The most important for me is to NOT have to go out of the stock to add a new patient after you have entered all the info in, then come to find out the patient has not been added yet. You should be able to hit the add patient right from the stock/dispense screen right then and there. Instead we have to go to add the patient first, then go back and scan all the items again and dispense.

Reactie Elevate Health Technologies

6 jaar geleden

Hello Valerie, Thank you kindly for taking the time to provide a review. We value your business and your opinion of our product. We are consistently striving to improve our functionalities to better serve our customers. As such, we very much appreciate your improvement suggestion. "NOT have to go out of the stock to add a new patient after you have entered all the info in, then come to find out the patient has not been added yet. You should be able to hit the add patient right from the stock/dispense screen right then and there. Instead we have to go to add the patient first, then go back and scan all the items again and dispense." I have submitted your improvement suggestion to our development team and someone will be in touch as soon as we have a resolution. Thank you again !

Julie
operations director in VS
Evenementenbureaus, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Very satisfied customer!

5,0 6 jaar geleden

Opmerkingen: Solving the guessing work of how much of everything we use and when to restock.

Pluspunten:

User friendly, simple to set up, practical, can be easily customized to a specific location or employee.

Minpunten:

tough one, but I think having the scanner attached to the computer is my least favorite especially when you have a lot of items to scan. So maybe having a wireless one would be much more sufficient.

Reactie Elevate Health Technologies

6 jaar geleden

Hi Julie, Thank you kindly for the wonderful review. We appreciate your feedback. In regards to the scanner, our system is compatible with several different units. I spoke with the developers and they were confident that the scanner provided at no-charge should be wireless with bluetooth capabilities. Please try to activate the bluetooth capability on your computer and unplug the scanner from the charging cord, it should work. If that doesn't work, you are able to purchase any compatible scanner to make your operation more efficient. We don't sell them but there are several options available online. Feel free to give our customer service number a call if you have any issues. Toll Free @ 1-855-662-5252 Thank you kindly for using Arbimed!

Tia
CMA Lead in VS
Medische praktijk, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Inventory

3,0 6 jaar geleden

Opmerkingen: I still have not got the system up and running, currently having a problem with the scanner and my I-pad. I have called and e-mailed to get help and not received any help yet . If this software really does what I was told it would it will be a great fit, but I haven’t seen great things yet.

Pluspunten:

The report options. I have not been able to use the system entirely yet.

Minpunten:

The bar scanner doesn’t have the capability of scanning all UPC codes. It doesn’t always recognize the codes that are put in, but I find the item in the inventory list and the code is correct. I have a hard time reaching any customer support.

Reactie Elevate Health Technologies

6 jaar geleden

Tia, Thank you for taking the time to post a review and provide us with your valuable feedback. I'm sorry you are having a difficult time reaching our customer support team and experiencing issues with scanning. We strive to provide our customers with exceptional service, as such, I have escalated your issue to our development team and advised management of your challenges with support. Someone will be in touch to discuss a resolution. Thank you for your business and opportunity to improve your experience.

Kelsey
Retinal Technician/photographer in VS
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Arbimed review Scranton PA

4,0 6 jaar geleden

Opmerkingen: I find arbimed pretty easy to figure out all around but I feel like there is more than I know regarding the Inventory website and also little tweaks that could be fixed along the way !

Pluspunten:

I like that it is similar to the software that we have worked with before and that it helps keep our office drug inventory in order.

Minpunten:

I don’t like that with new patients we have to type in so much information because we are not yet linked. Also if any of our techs forget to scan a drug in and we don’t realize until later we have to then transfer that drug to the satellite office, scan the drug, and then go back to change the date.

Reactie Elevate Health Technologies

6 jaar geleden

Kelsey, Thank you kindly for taking the time to provide a review and valuable feed back. We appreciate your business and strive to provide you with the best inventory management experience. Your improvement suggestions have been sent over to our development team and as soon as we have a resolution someone will be in touch. Thank you again for the opportunity to improve your experience with Arbimed.

Doug
VP Supply Chain in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Stone Clinical Labs

5,0 4 jaar geleden

Opmerkingen: I have enjoyed working with the people at Arbimed as they seem committed to providing the best possible user experience.

Pluspunten:

The team at Arbimed has been great at working with our business to help us manage our inventory the way we need it. Led by [SENSITIVE CONTENT HIDDEN], Arbimed's service is second to none.

Minpunten:

I would like it if the reporting functions were easier to use and more robust.

Layne
Network Systems Senior Engineer in VS
Medische praktijk, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Load Times

3,0 6 jaar geleden

Opmerkingen: Great when it works, frustrating when it doesn’t which is too often for me to call it reliable.

Pluspunten:

Ease of use. When it is working it is quick and accurate.

Minpunten:

It is too intermittent. When it works it’s great but it only works 60-70% of the time.

Reactie Elevate Health Technologies

6 jaar geleden

Layne, Thank you for the opportunity to provide your business with an inventory solution. Likewise, thank you for taking the time to review our product. We appreciate your feedback, it helps us grow. We are consistently working to improve our customer experience, we found that some of the delays and disconnects are a result of challenging internet performance. As such, we are striving to find a 'work around' this improvement opportunity. We love our customers and take great pride in our product. As such, we will continue to do our best to provide a preeminent inventory management solution. Thank you again, we hope your current and future Arbimed experience will result in a 5 Star review. .

Lynn
Care Coorinator in VS
Ziekenhuis- en gezondheidszorgbranche, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The program is ok once you figure out how to upload everything but difficult to use.

4,0 7 jaar geleden

Pluspunten:

Software is a central place to keep inventory of medical supplies and equipment. Overall it is an ok program.

Minpunten:

Uploading inventory is a pain There is no integration to Netsmart as promised Finding inventory after it has been uploaded using the search function is difficult and impossible at times. No Iphone scanning feature

Reactie Elevate Health Technologies

6 jaar geleden

Greetings Lynn, I realize this response is several months after the review. I want to apologize to you if your concern has not been addressed and assist with a resolution. I'm new to Arbimed and I wanted to make certain that your review was addressed and thank you for the opportunity to improve our product and your experience with Arbimed. We value your business and your opinion. We are striving to accommodate all of our customers inventory business needs. As such, I sent your suggestion to our development team to improve the uploading experience, identify a solution for integration with Netsmart and fix the issues with the search function after the items are uploaded. Likewise, I included your suggestion to enable iphone or, rather, mobil scanning feature capabilities. As soon as they respond with a resolution,(or possibly sooner so they can gather some additional information) someone will contact you. Thank you again and I will strive to improve your experience with Arbimed.

Carla
Nurse Manager in VS
Medische praktijk, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great Program!!

4,0 6 jaar geleden

Pluspunten:

This is our 4th Inventory Progam that we have used. I love that it is built for medical inventory. It is very accurate with keeping track of Lot# and Expiration dates and cost; even if the price changes. I can customize it for me and is very user friendly. The cost is so affordable! I would have to say that it is the best program I have used by far!

Minpunten:

The server goes down frequently and can be in the middle of what you are trying to input or kicks you off.

Reactie Elevate Health Technologies

6 jaar geleden

Carla, Thank you for taking the time to provide a review. We are striving to improve our customer experience and implementing several upgrades as the product is becoming more robust. We appreciate your feedback. Lately, our challenges have been with customer internet provider performance. To provide you with a better experience, I have submitted your concern directly to our development team. They are looking into what may be creating a disruption on your end. Thank you for allowing Arbimed to manage your inventory.