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Over webexpenses

Webexpenses biedt eenvoudige, intuïtieve cloudgebaseerde software voor slimmer reis- en onkostenbeheer.

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Reviews filteren (237)

Deepak S.
Deepak S.
Area Service Manger in India
Geverifieerde LinkedIn-gebruiker
Machinebouw, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Fast & smooth with amazing User Interface

5 6 maanden geleden

Opmerkingen: Awesome and Best.

Pluspunten:

Fast & smooth with an amazing User Interface. Expenses tracking and management is very easy. Mobile application is the best feature, which this platform offers.

Minpunten:

Mobile application processing should improve further.

Reactie Webexpenses

5 maanden geleden

Hi Deepak, Thanks so much for leaving us a review. It's fantastic to hear you are having a positive experience using the mobile app and the interface is user-friendly. Best wishes, Nadia

Wasim M.
Finance Analyst in VK
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Fantastic Product!

5 6 maanden geleden

Opmerkingen: It meets the business requirements in a very effective way.

Pluspunten:

The best part of WebExpenses is the approval flow. It's simple yet effective process allows our business to efficiently manage creating, approving and processing expenses.

Minpunten:

The user interface is perhaps where the software could be most improved. We've had to deal with a few claimants who have found it difficult to navigate through the interface when creating a claim.

Reactie Webexpenses

5 maanden geleden

Hi Wasim, Thanks for leaving us a review. We are glad to hear that the system is helping with efficiency in your expensing process. Our support hub is a great resource for any queries (https://hub.webexpenses.com/). Alternatively, please direct any queries to our support team at [email protected] Kind regards, Nadia from your Webexpenses team

Alice P.
COINS (IT software) Manager in VK
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The day to day use of webexpenses is fine from a users perspective but less flexible for an admin

3 4 jaar geleden

Pluspunten:

The best part of the software is the mobile app. If you enter your own claims as you go the system is great.

Minpunten:

The lack of flexibility around mileage has been an issue for us and updating admin as we have a number of divisions. Running reports over different divisions for managers who are approvers for people in different divisions. People in the same team have to be in different divisions to manage the mileage therefore it falls back to the mileage rates not being flexible enough. Being able to set a mileage rate or rates by user would be the most beneficial improvement for us. Webexpenses often runs slow, the cloud icon turns for a few seconds before running reports and adding attachments etc. When a PA enters the expenses on behalf of their manager they find the process cumbersome and very slow, for example attaching receipts is slow and not being able to sort the order the receipts are entered (for example in date order) means that when faced with a pile of receipts from their manager they have to spend time sorting them first then attaching and then trying to identify which attachment is which from the repository before attaching to the claim lines. I have expressed a few times that I feel there is a step missing in the process, currently a user enters a claim, they submit it, it is approved and then gets finance approval and it is marked as paid. It then disappears from view and the only way to get a list of who you are paying is to run a report based on dates which risks missing or duplicating. There needs to be a passed for payment stage and then paid.

Jack H.
Finance Shared Services Manager in VK
Diergeneeskunde, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Very intuitive system

5 2 jaar geleden

Opmerkingen: Everyone really likes the system and it works well. Very quick and cheap implementation and support has been great.

Pluspunten:

Very quick to implement and intuitive to learn

Minpunten:

Doesn't integrate as well with other systems however all other tweaks were put through really quickly.

Reactie Webexpenses

2 jaar geleden

Hi Jack, Thanks for leaving us a review! New partnerships are constantly on the horizon, so we are glad all integration concerns were addressed in a timely fashion. Should you have any questions, reach out to us at [email protected] Kind regards, Webexpenses

Tiv G.
Accountant in VK
Financiële dienstverlening, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Perfect solution

5 6 maanden geleden

Opmerkingen: It's been brilliant from the very beginning. We received plenty of support with implementation / setting up, and customer service was always available when we needed help

Pluspunten:

The phone app with the Smart Scan feature is brilliant.

Minpunten:

Sometimes it's hard to find my way around as it's rather sophisticated. It is constantly being improved though

Reactie Webexpenses

4 maanden geleden

Hi Tiv, It's good to hear that you've had a great experience with Webexpenses OCR technology feature. Also, it's great that since switching to Webexpenses, submitting mileage claims has become easier for you. Thanks, Natalie from your Webexpenses team

Lucy W.
MIS Applications Project Manager in VK
Schoolleiding, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great product

4 2 jaar geleden

Opmerkingen: Massively reduced time taken at month end to process users claims

Pluspunten:

Easy to configure to your companies requirements, and simple for users to create expense claims

Minpunten:

Would like to be able to do everything on the app that can be done on the web based version from an admin point of view

Reactie Webexpenses

2 jaar geleden

Hi Lucy, Thanks for your review and glad to hear you're having a positive experience using our system. Be on the lookout for new updates and features coming in the near future. Kind regards, Webexpenses

Esther O.
Management Accountant in VK
Administratie, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great Customer Service

4 2 jaar geleden

Pluspunten:

I like the overall ease of use and simplicity of the software. Anyone should be able to get the hang of using it in a short/reasonable space of time.

Minpunten:

I have not found anything I don't particularly like so far.

Reactie Webexpenses

2 jaar geleden

Hi Esther, Thank you for taking the time to leave us a review, we value your feedback! Be on the lookout for new updates and features coming in the near future. All the best, Webexpenses

Kellie M.
Kellie M.
HR Advisor in VK
Geverifieerde LinkedIn-gebruiker
Diergeneeskunde, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great system!

4 6 maanden geleden

Opmerkingen: Very Positive!

Pluspunten:

I like the drag and drop features of the receipts it makes it very easy to do credit card expenses and the set up and reporting of expenses is very easy and straight forward to do.

Minpunten:

The expense type is a not efficient, as it only does the popular ones until you click list all. Then you can search the entire list. Would be nicer to just have a complete list always.

Reactie Webexpenses

5 maanden geleden

Hi Kellie, Thanks so much for leaving us a review. We are so glad to hear that the system is intuitive and you are liking specific features like drag and drop. Best wishes, Nadia

Mark W.
Mark W.
Sales in VK
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Webexpenses - The best around

5 6 maanden geleden

Pluspunten:

As a user, it is so easy to keep track of my expenses so i am never out of pocket. The mobile app is geat for this.

Minpunten:

Nothing to be honest. As a user for logging my expenses, it just works. I can't comment on the backend, but for my purposes it is great.

Reactie Webexpenses

4 maanden geleden

Hi Mark, Thanks for letting us know you love our app! We appreciate it. Happy claiming on the go! Best, Hayley, from your Webexpenses team

Sylverline C.
AP Manger in Ierland
Geverifieerde LinkedIn-gebruiker
Groothandel, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Fantastic software

5 11 maanden geleden

Opmerkingen: very nice software. if you want your expense process simplified, this is the software

Pluspunten:

This software makes expense claim and processing very easy

Minpunten:

It will be nice if the system has an an image capture ability. that way scanning will be elimited.

Reactie Webexpenses

9 maanden geleden

Hi Sylverline, Thank you for taking the time to leave us a review! We're really glad to hear you are having a positive experience using our system and features. Should you need any assistance, please feel free to reach out to our in-house support team ([email protected]) Best wishes, Webexpenses

Avnish P.
Site manager in VK
Bouw, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Quick and smooth transparent system

5 6 maanden geleden

Opmerkingen: It makes claiming a lot faster. how you can take a picture of a receipt and it creatyes a claim for you rather than having to enter every field manually which is a time concuming process in which was previously used through the business to claim expenses Transparency through the process in a digital form which negates the use of paper trails.

Pluspunten:

Transparency through the process in a digital form which negates the use of paper trails. I like how you can take a picture of a receipt and it creates a claim for you rather than having to enter every field manually which is a time consuming process in which was previously used through the business to claim expenses

Minpunten:

Mobile app doesn't always work correctly for example if the desktop version is updated the app doesn't always update with claims. sometimes the app crashes mid way through a claim thereofore deleting your data. The integrating milage calculator doesn't allow you to select routes as its not always the route the map decides to be the one you used. More or less miles could have been done due to traffic, knowledge of shortcuts or multiple stops.

Ella M.
Business Support Manager in VK
Machinebouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

WebExpenses is the way forward

5 6 maanden geleden

Opmerkingen: Great experience. The account manager and support staff are very helpful and friendly. They are prompt in replies and actions.

Pluspunten:

I like the ease of use and the mobile app version. This is great for users who are on the go visiting different clients around the world, as you can do your expenses while waiting in airport lounges or literally just as the cashier prints the receipt for you. Also, I love the credit card API- as you do not have to write out the transactions. Brilliant!

Minpunten:

The new dashboard is not customisable currently; nor can I schedule expense reports to be run and emailed to me yet. These features would be really nice to haves.

Reactie Webexpenses

4 maanden geleden

Hi Ella, Thanks for your review and great feedback! I will send your notes on the dashboard and report to our Product Manager for consideration in future development updates. All the best, Hayley, from your Webexpenses team

Debbie P.
Accounts Payable Manager in VK
Publiceren, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very user friendly

5 2 jaar geleden

Opmerkingen: It has made our whole process much more efficient, we have eliminated paper, staff are submitting claims quicker and the Accounts payable team save time in not having to manually process the claims.

Pluspunten:

It is very easy to use for both our claimants and our administrators and has saved us a lot of time now we don't have piles of paper! Our users particularly like the option of using the mobile app when travelling so they can build their claims on the go. I must mention the Customer Support team who are always extremely helpful and efficient.

Minpunten:

Any minor irritations from our users such as receipts not uploading in order and being able to forward an email as a receipt have all been rectified in software updates so there aren't really any cons for us.

Reactie Webexpenses

2 maanden geleden

Hi Debbie, Thanks so much for leaving us a 5-star review. Reviews like yours make our day! We're so pleased to hear that your claimants and administrators are finding the system easy to use and that you've saved time. Should you or your users have any queries please get in touch with our support team at [email protected] OR check out our great resources on https://hub.webexpenses.com/. Best wishes, Nadia

Mathanki T.
Financial Controller in VK
Vastgoed, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Software for multiple cards

5 2 jaar geleden

Pluspunten:

This software has been a game changes since we implemented it in the business. It has helped scale up with the increase in the number of staff. This was the only software at the time which had the flexibility to have different users in different entities. Some staff membrs have up to three credit cards and also submit cash expenses claims. There is continous development in adding different features and making the overall product more efficient.

Minpunten:

The only drawback so far has been the unreliability of the app. It sometimes crashes and a few employees within the company have reported that the receipts they uploaded on the app have been lost.

Reactie Webexpenses

2 jaar geleden

Hi Mathanki, We are pleased to hear that you've had a great experience with Webexpenses and appreciate your review! If you continue to run into issues using our app in the future, please contact us for help at [email protected] All the best, Webexpenses

Simon B.
Operations & Digital Director in VK
Marketing en reclame, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great tool for managing expenses

4 6 maanden geleden

Opmerkingen: It solves a time/admin issue by making the recording of expenses quick and simple. It also provides some consitency for submissions across the business as well as a level of accuracy. Nudges and limit caps help business control expenses - for instance a daily expense cap can be applied to a label/category (i.e. Subsitence).

Pluspunten:

When on the move, the app provides a great way to collate your expenses on the go. It saves doing it all in one go at the end of a month or week and digitizes your receipts. Not having to carry receipts is a big benefit and the capture system is fairly quick. Additionally, the app calculates the distance between two points (in miles) which saves working out distance traveled for mileage. This can save quite a lot of time, especially if you are used to using Google Maps or working out distances.

Minpunten:

As a non admin user the default in the app is not to be able to view previous personal submissions (i.e. previous month or week). Note, you cna do this thorugh desktop login. This would be a useful addition so users can review reciepts previously submitted (perhaps to check if a reciept was in a previous month or not) . Additionally the data capture UX for reciepts could be improved on Android. There isn't a submit button on image gallery selection, so it takes a while to figure out you swipe back. Only a minor issue though.

Reactie Webexpenses

3 maanden geleden

Hi Simon, Thank you for leaving a great review! We're glad to hear that Webexpenses mileage calculation has helped to save time and improve efficiency. In response to viewing previous submissions, follow these steps when logging into the App: Click on home > claim history. You'll then be able to view your claim history. If you have any further questions, get in touch with our friendly support team: [email protected] Thanks again, Natalie from your Webexpenses team

Geverifieerde reviewer
Finance Analyst in VK
Geverifieerde LinkedIn-gebruiker
Bouw, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A capable, efficient system

4 6 maanden geleden

Opmerkingen: We've saved countless hours of admin time in Finance, we have no more paper copies in and out of archive. Senior Management can query any claim the KPIs alert them to and we can give them receipt level detail.
We manage 1,500 live users, with claims paid weekly, using one expenses administrator (plus cover.)

Pluspunten:

We liked being able to tailor the design of the divisions (companies) within our account to reflect the expenses policy and mileage set-up of each business unit.

Minpunten:

The carbon estimating tool is very blunt - we override this with another solution for reporting purposes

Reactie Webexpenses

5 maanden geleden

Hello, Thanks for taking the time to leave feedback. Glad to hear the system is helping your team go paperless, easily report KPIs, and manage 1500 users with just one admin! Please reach out to your dedicated Account Manager regarding improvements to the carbon tracking tool. We love to incorporate customer feedback into future system developments. Thanks again, Hayley, from your Webexpenses team

Dale H.
Senior Account Manager in VK
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great featured product

5 6 maanden geleden

Opmerkingen: moving to webexpenses made my daily task of claiming expenses a very easy one.
i now no longer need to retain multiple paper recipts for submission at the end of the month.

Pluspunten:

the ability to retain my recipts digitally and add to expense claims on the go using the mobile app. The mapping feature for mileage calculations are fantastic and make the whoe process very simple

Minpunten:

theres nothing i have found so far with the app that i do not like.

Reactie Webexpenses

5 maanden geleden

Hello Dale, Thank you for taking the time to leave a 5/5 review. We are so glad to hear that with the use of the mobile app you are reaping the benefits of our system and features. Should you require our assistance, please get in touch with our in-house support team at [email protected] at any time. Cheers, Nadia

Sandra G.
Travel and Expenses Supervisor in VK
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Always very user friendly and easy to use.

5 4 jaar geleden

Pluspunten:

Personnaly I find that it has made the process of Expense claims for us in Finance more fliud and compliant, we all find the reporting sections very usueful. The actual processing of claims is now much quicker and we feel very much more consitant and reliable. The support we get if we do get any issues is second to none, thank you

Minpunten:

We dont really see any cons as it has helped and improved our Expenses Process greatly , before Web Expenses we had a manuel process which was open to error and lots of duplication.

Reactie Webexpenses

4 maanden geleden

Hi Sandra, Thank you for your review. We're happy to hear you've had such a good experience with us. Stay on the lookout for new updates and features in the near future! Best wishes, Webexpenses

John S.
H&S Manager in VK
Schoolleiding, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Easy to learn and use

4 6 maanden geleden

Pluspunten:

Webexpenses is an ideal solution that simplifies expenses claims. The process is quick and easy to do and does away with the need to store lots of paper receipts as pictures can be uploaded to the server quickly. This saves the user and managers time when submitting and approving claims on a regular bass

Minpunten:

Theres not a great deal that I can think of that I dislike apart from the odd time where it slows down or doesn't work. This is a rarity however.

Reactie Webexpenses

6 maanden geleden

Hello John, Thank you for leaving us a review. We are pleased to hear that you have had a positive experience using our system and features! Best wishes, Nadia.H

Shelly S.
Executive Assistant in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great resource for you business

4 vorig jaar

Opmerkingen: Great product, customer service is extremely helpful and quick to resolve problems or assist with using the product in the most efficient way.

Pluspunten:

The ability to have it on your phone and keep up with receipts for your purchases right away.

Minpunten:

I proxy for 28 employees and sometimes it can be difficult switching between employees.

Reactie Webexpenses

vorig jaar

Hello Shelly, Thank you for taking the time to leave us a review and glad to hear you've had a positive experience using Webexpenses! Should you have any questions, reach out to us at [email protected] where someone can help. All the best, Webexpenses

Martin Q.
Finance Project Maanger in Ierland
Openbaar beleid, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Webexpenses

4 2 jaar geleden

Opmerkingen: We have eliminated all paper based processing of travel expenses and made the authorisation process quicker, simpler and transparent.

Pluspunten:

Ease of set up and operation. The day to day support is excellent.

Minpunten:

Nothing really. The implementation of mileage rates is awkward but that is not a webexpense system issue.

Richard B.
Application Manager in VK
Vastgoed, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Richard Berry

4 2 jaar geleden

Opmerkingen: We got rid of a manual Excel based expense system.

Pluspunten:

It is web based, meaning I don't have to be in the office to submit my expenses. It can be used on mobile devices. Receipts can be attached. It is easy and intuitive to use. Approval processing is good.

Minpunten:

Integration with our accounting system (JDEdwards) is non-existent. I have devised a way to extract data from Webexpenses using a report, and then upload to JDEdwards. It is quite manual. Accounting is not very sophisticated. There are expense categories, but how they are linked to GL accounts is very basic. But I remember this is an issue with other expense systems. For example, in my previous job I had to administer Concur, and accounting was also very simple.

Reactie Webexpenses

2 jaar geleden

Hi Richard, Thank you for your review! We understand your concern with Webexpenses not being able to integrate with your current ERP solution. As we strive to expand our partnerships, we thank you for your feedback. All the best, Webexpenses

Yogesh B.
Network Architect in VK
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Webexpenses is great if you are on the go!

5 6 maanden geleden

Pluspunten:

Webexpenses is quite well suited for on the go users. The app helps a lot and you are able to upload receipts by taking a picture on your phone. Then easily add it to a new claim there and then, saving you time. As I was used to compiling expenses at the end of my working day.

Minpunten:

Nothing come to mind. Overall I am happy with using it.

Reactie Webexpenses

4 maanden geleden

So pleased to hear you're happy with our product, Yogesh! Thanks for the review and for being a Webexpenses user. Best, Hayley, from your Webexpenses team

Nicholas D.
Managing Director in VK
Telecommunicatie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

We find Webexpenses very comprehensive, but easy to use.

5 4 jaar geleden

Opmerkingen: Easy to use, comprehensive reporting - it replaced a time-consuming manual system.

Pluspunten:

Intuitive design, easy to use, easy access on Windows, MAC and IOS devices. Great customer support service

Minpunten:

Can be a bit too prescriptive, so care is needed in the initial set-up to ensure that expense entry is easy on mobile devices. Some parameters, like company, can only be added from the website and not on IOS - as far as I can see. There are sometimes exchange rate differences between the actual bill and what is charged to a credit card.

Andres C.
Service Engineer in Spanje
Fabricage van elektrische/elektronische producten, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Very handy

4 2 jaar geleden

Opmerkingen: It makes it easier to keep a track on your expenses and the exchange rates are fairly close to the real one but it can also be modified if required (providing the necessary evidence, of course).
I recommend it so far, it was easy moving from the previous system to this one and it's definitely worth it.

Pluspunten:

Easy to use, it allows to include pdf copy of the receives and exchange rates.

Minpunten:

It lacks of flexibility as it is not possible moving expenses up/down within the same claim. This makes it impossible keeping a chronologic order of the receives when it takes time to get one receive/invoice (e.g. emailed by the rent a car or the hotel or you find it in a different folder/wallet, etc.) and you want to stablish a sequence in the expenses as they were made.

Reactie Webexpenses

2 jaar geleden

Hi there Andres, Thanks for taking the time to leave us a review and happy to know you're enjoying the ease of use of the system. In regards to date-sorting functionality for expenses transactions, we have taken this request into consideration recently and it is under review with our development team. Kind regards, Webexpenses