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Over SimplyBook.me
Online boekingssysteem met herinneringen voor alle servicebedrijven! Laat klanten zelf online afspraken maken – Inclusief gratis versie.
The ease of implementation to outside apps. The facebook and website integration ease is well done.
Frustrating to not receive decent service when the app doesn't work properly.
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different pricing structure

Very happy we found SimplyBook.me
Pluspunten:
What's nice about SimplyBook.me is that you can customize which features you want.
Minpunten:
There are nothing I 'dislike' about SimplyBook.me. I would make a couple of improvements, though: 1. We are glad there are both session confirmation and reminders, but we would really like it if we could schedule a reminder around 1000 days from the date of training. This might sound like a long time, but the certifications we offer are good for 3 years and 1000 days would still give them a couple of months to schedule their recertification training. 2. It would be nice if the 'unlimited' tier of add-ons wasn't so much more than the tier that gives you 8 add-ons. At most, I would like one or two more, but it's not worth such a huge jump in price. 3. We really like the idea that email can come from our business email address, but at the moment, it's just not working for us because the SMTP settings just aren't being accepted.
Eerder overwogen alternatieven: Calendly
Redenen om voor SimplyBook.me te kiezen: SimplyBook.me has the most features we need.
Overgestapt van: Calendly
Redenen om over te stappen op SimplyBook.me: SimplyBook.me has the ability to easily schedule multiple training sessions running concurrently.
Reactie SimplyBook.me
2 jaar geleden
Dear Paula, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Regarding your request to add this to your system that you can send a reminder 1000 days after training, within the come-back-soon feature then we could probably add this to your system. Please pm me and send me your booking website. All the best The SimplyBook.me team
I like SimplyBook me
Opmerkingen: Overall, the user experience is excellent, and it's the most suitable platform I've found for my needs.
Pluspunten:
I find SimplyBook.me to be a very different product from what I'm used to. It offers powerful functionality, but it does take some time to learn and understand the system when starting out. The integration of business processes is also very straightforward.
Minpunten:
One aspect I'm not entirely pleased with is the calendar, as it's not very user-friendly. I can't directly view more customer information or make changes; I have to click into it. Additionally, there are limited options for customer payment, and some functions lack the ability to address finer details.
Eerder overwogen alternatieven: Simple Salon
Redenen om voor SimplyBook.me te kiezen: The features don't adequately support what I need.
Overgestapt van: Timely
Redenen om over te stappen op SimplyBook.me: I prefer SimplyBook.me because it offers more robust features. I particularly like the ability to showcase photos to clients on the website with categorized options.
Reactie SimplyBook.me
4 weken geleden
Dear Elsie Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! You mention limited options for customer payments, we would be happy to hear your comments so that we can see if there is something that we need to improve. Please reply to this message with what you feel is missing. All the best The SimplyBook.me team
Very confusing but amazing customer service
Opmerkingen: Its a great tool, so easy for the client side but for the business owner, aye!
Pluspunten:
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable. The websites are beautiful not very customizable but you can manage.
Minpunten:
Very confusing! Because majority of the major features that anyone would need counts as custom feature, its so difficult to find what you need. There are settings under Welcome, Manage, Custom features, and settings. Honestly, been using this site for 6months or more and still don't know where all settings and features are, so just click click click away til you find it. Sometimes, you would have to look deeper. Example, for time schedules. OMG, ,good luck! Good thing is c\they have the best customer service on chat 24/7 so you would just have to chat with them and they'll give you a link. God bless them! Another con would be the reports! REPORTS is key guys! Reports are our roadmap! Can we get a report for all the deposits? or just add deposit column to the booking details. Lastly, marketing, you're limited if you want to get on Google's 1st page without ads.
Eerder overwogen alternatieven: HoneyBook, Calendly, Appy Pie en QuickBooks Desktop Enterprise
Redenen om over te stappen op SimplyBook.me: It integrates with IG.
Reactie SimplyBook.me
3 jaar geleden
Hi Gloria, Thank you so much for a very constructive feedback, we appreciate it highly. We would like to ask if you are up to joining us for a focus groups where we would discuss user friendliness of the system as well as reports. It would be very useful to hear your specific comments about what exactly could be improved. Please reply directly to this email if you are interested and we will set up a call. Best regards Rut
SimplyBook has been the best solution for my business
Opmerkingen: I am using SimplyBook to do all the scheduling of my online English teaching business.
Pluspunten:
Pros: What did you like most about SimplyBook.me?I like that fact that I was able to adapt my business to use the SimplyBook solutions.
Minpunten:
Cons: What did you like least about SimplyBook.me?In order to use many features of SimplyBook you will need to buy the more expansive plan, and the price is above the market average.
Reactie SimplyBook.me
2 maanden geleden
Hi Diogo and thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! Good luck with your business going forward - we look forward to working with you! All the best The SimplyBook.me team!
SimplyBookMe Review as a Detailer
Opmerkingen: Overall, SimplyBookMe is a fantastic service especially for the price. I started using this product when I launched my business and over the past 7-8 months have never looked back and am constantly improving my booking website through them. Again it’s fantastic.
Pluspunten:
Some of the best things about SimplyBookMe is how easy it is to make services and have clients select to pay later or pay right then. I also like how I have control over everything booking-wise. Another thing is all the custom features that are available and always being added are perfect for my needs and there are many more suited for others.
Minpunten:
What I like the least about SimplyBookMe isn’t really anything. I’ve loved it since I started using the free version and have slowly been upgrading to suit my needs in my business. If I were to nitpick it, it would be how sometimes closing your business on certain does feels as if it’s hard to find but that could be just me.
Eerder overwogen alternatieven: Squarespace
Redenen om over te stappen op SimplyBook.me: Didn’t like Square’s features and pricing for what I was getting.
Reactie SimplyBook.me
6 maanden geleden
Dear Connor, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! We are happy to hear that we have been able to grow with you and follow your needs....hopefully this only the beginning and good luck with your business going forward! All the best The SimplyBook.me team

Amazing software at an amazing price, FREE!
Opmerkingen: I don't use their booking page but I do embed the calendar into my website so everything stays on my site. I personally like how some other calendars look but overall, I can't complain. I was able to customize it to my liking and it sends austomatic email reminders to myself and the people who booked the time. It was very straightforward and it has been used and tested a lot lately and I am very impressed.
Pluspunten:
Being able to customize the product to match my branding was the biggest challenge while I was trying different online booking softwares. SimplyBook.me was the only one that allowed color customization on the free plan. So, I figured the rest would not be good. Boy, was I wrong! This software has gone above and beyond what I expected for a free online booking calendar.
Minpunten:
The only thing that I am not 100% satisfied with is the look. If I could change the layout of the calendar that would be amazing but for the price, I can't compain and everything works as it is supposed to or better than I expected which is wonderful!
Eerder overwogen alternatieven: YouCanBook.me, Calendly en Fresha
Redenen om voor SimplyBook.me te kiezen: I was paying monthly for something that I wasn't really utalizing and I wanted to find a cheaper option. I am still trying to grow my business, so I don't have too many online bookings yet, so I felt like I was just trowing away money each month. I liked the look and functionality of YouCanBook.me better however, I love the customization and price of SimplyBook.me and that is why I made the switch.
Overgestapt van: YouCanBook.me
Redenen om over te stappen op SimplyBook.me: The ability to make some many customization in order to match my brand colors and it was free. In my opinion, there is nothing out there better.
Ease of use
Opmerkingen: Positive so far but I have also experienced some issues with integrating payment processors.
Pluspunten:
Simple to set up and use, friendly customer service.
Minpunten:
Difficulty in adding certain payment options and integrating Pay Pal etc.
Eerder overwogen alternatieven: Calendly en Schedulicity
Redenen om over te stappen op SimplyBook.me: Cheaper price compared to other products and services.
Simplybook.me Grows With Our Business From Startup to Successful Clinic
Pluspunten:
When we first launched our small beauty clinic, we sought out Simplybook.me to help manage our limited appointment bookings and client base. After over two years of use, we've seen our business grow rapidly, and Simplybook.me has scaled with us every step of the way.As a startup, we needed an intuitive, easy-to-use platform that could handle online bookings for our barebones staff. Simplybook.me provided just that with their basic plan. As our appointments filled up, we upgraded to higher tiers that unlocked more features. This allowed us to sync with business calendars, process payments, send reminders, and more.Now with multiple staff members and a bustling schedule, Simplybook.me continues fitting our needs perfectly. Their plans are flexible and affordable even for higher volumes of bookings. We can customize the platform with our branding and tailor it exactly to our clinic's workflow.Simplybook.me has been an invaluable partner from our humble beginnings to now operating a successful, growing enterprise. Their scalable platform and features have allowed us to focus on clients, not bookings. We're excited to continue evolving with Simplybook.me for years to come. It's an essential tool for any small business aiming for bigger things.
Minpunten:
The number of custom features is pretty limited in each plan. For example, for having a fully working payment option like accepting online payment and deposit, you need to activate two or 3 custom features out of the maximum of 4. I wish they increase those limit in the future.
Reactie SimplyBook.me
4 weken geleden
Thank you so much for taking the time to leave us your feedback, we appreciate it greatly and it´s awesome to hear your story and how we have managed to grow together! All the best with your business going forward - we look forward to continue to work with you! Best regards The SimplyBook.me team
A fantastic system but falls a little short in some areas
Opmerkingen: Overall its been a good experience and has really streamlined the booking process for us and has eliminated the issue we were facing with double booking
Pluspunten:
The almost instant customer support is one of the things I most enjoy with simplybook
Minpunten:
By far the biggest issue I have is the duplication of clients . Without using client logins, if appointments are booked for an existing client using the front end booking page, it creates a another client with identical info as the first. It would be nice if the system could be set up with an option to auto merge these clients or if it prompted the user on the back end to merge the clients. The system feels a bit too rigid at times and lacks some expected functionality such as nested categories or conditional logic. I Would also like to see the option to add multiple numbers and/or emails for a client.
Reactie SimplyBook.me
4 weken geleden
Dear Jerome Thank you so much for taking the time to leave us your feedback - we appreciate it greatly! Regarding your comment on the duplicate clients: Our clients normally use the client login to avoid duplication of clients - but as I understand you do not want to use that for a reason that I do get. Did you know that we also have the option of merging clients by going to "Manage//Clients", and click on "Merge clients" at the top? Please reach out to our Live Chat or if you have already done so and are thinking about sth different, please respond with that to this email All the best The SimplyBook.me team
Awesome tool for appointment scheduling and booking
Pluspunten:
Very easy to use tool to schedule and book appointments, I love how easily it integrates with google calendar
Minpunten:
The cost gets very expensive the more you integrate custom features
Reactie SimplyBook.me
4 weken geleden
Dear Melissa, Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! All the best The SimplyBook.me team
Health Practice Perspective
Opmerkingen: Overall is grt. Quick responses from customer services. For us, the extensive ability to customize, operate video sessions, book a variety of services, products, packages, classes, and a membership makes this an all-in-one solution.
Pluspunten:
Incredible amount of features for the $. HIPAA compliance / encryption SOAP notes Versatility Complete customization of confirmation emails to both service providers & Services Very easy for clients to navigate Clients can track their own packages Ability to force pre-pay Intake form option Seriously, I could list a ton more amazing features plus the fact that they continue to add more.
Minpunten:
Realizing this was initially designed to serve salons, not health care providers, I hope to see improvements in the following areas: SOAP notes are the only therapy note option. Woud be nice to have a simple progress notes option. Ability to tender in person payments directly thru the platform would be a really big deal for us. Right now, a transaction is only tendered if they pay when they book thru the website. In person, we can create invoices and mark them as paid, but need to use a separate platform to capture cc payment. It would be nice if we didn't have to go thru a 3rd party for video calls. Gruveo has been good so far, but it's still extra steps to move from appt to video. Ideally, the ability for the practitioner to enter the video call directly thru their appointment calendar would be grt. A mobile app for clients to manage appts & take video calls would be excellent. I think these r the biggest things that affect us, but even with these, the simplybook platform has been grt.
Reactie SimplyBook.me
4 jaar geleden
Dear Mel Thank you so much for your constructive feedback, we appreciate it enormously! First of all I can say that we are working on developing an admin app and maybe a client app in next round. With regards to the videos then it is relatively simple to use jumpch.at and mixing it with our booking code to give direct contact, please check that out. With regards to the Progress note option, then yes that is something that we have considered, but is not yet on our to do list. However I know that some health centers have been using the Medical History tab for that. The automatic cc payment at place, will also be implemented later, but can not promise any date on that. Thanks again for your valuable feedback All the best The SimplyBook.me team
Helpful system generally, just a few improvements needed
Pluspunten:
The calendar with different colours for different practitioners makes it easy to see when people have appointments. We loved that we could customise our website widget to make it on brand, and that this software gives the option for customers to add promo codes, as most others in this field do not allow this. The SOAP note feature is paramount to us as a physio clinic, and the whole system is very secure.
Minpunten:
We need an option to attach files to our client notes, as we are a physio clinic so often have patient letters/referrals that we currently need to store elsewhere. Also, the analysis of the data is helpful but you are unable to assess how many sessions each client has had on the export option, which makes reviewing marketing efforts a bit of a nightmare. The calendar view would benefit from having a weekly view with each service providers timetable more clearly, as this can create problems for us too!
Eerder overwogen alternatieven: Cliniko en Pabau
Redenen om over te stappen op SimplyBook.me: The option to add promo codes, customise the website widget to our brand colours, and the price.
Reactie SimplyBook.me
vorig jaar
Hi Katie and thank you so much for taking the time to leave us your feedback, we appreciate it greatly! Regarding your feedback then I will address each point: 1. This is a suggestion that we have on our list and we can hopefully add to the system later on 2. With the reports about number of sessions per client to export, then this is possible by going into reports/clients/select client/View and then you can choose export 3. It is possible with the filters to select there a certain provider and then click on "Apply" after that you choose the weekly view and then you should have a weekly view by provider. I also encourage you to have your providers using the admin app, there each one can have a really nice overview of upcoming bookings. If you have any further questions you can always contact our Live Chat and contact Dmytro our Head of Support who can assist you with anything....well as long as it is related to our system:) All the best The SimplyBook.me team
Lots of Features but more limited than we were told, and Customer Service is not good
Opmerkingen: Not good, huge waste of time.
Pluspunten:
I found it easy to set up and look pleasing for my website.
Minpunten:
We do not require prepayment to book an appointment. However, we offer a 20% discount if the client prepays. With that offer, we get a much higher show rate. Originally, I was told this was not an issue. However, after hours upon hours of setting up the program I found that I cannot offer both options. If we require prepayment for the discounted appointments, it now requires payment for the non discounted appointments. So basically, I cannot offer how we do business. Customer service is terrible, because it is only by text. They will not let you call. Forget all the money we wasted; I am more upset about all the lost time.
Reactie SimplyBook.me
2 jaar geleden
Hi Aaron, I am sorry to hear that you did not have a good experience with our product. Our prepay solution is set up a little bit differently from what you are used to so unfortunately with our system a defined % can not be applied if the client chooses to prepay. You could however have a different service where you indicate that it requires prepayment and then have that service with 20% lower price. Our customer service is only online but they are online 24h during the working week and are always quick and ready to help all users immediately, no matter if you are a small or a big one. All the best The SimplyBook.me team
Good overall - improvement needed
Opmerkingen: Overalls experience is good.
Pluspunten:
It is a very simple scheduling site. Not many customer don't know how to navigate around the site.
Minpunten:
The system has little niggle points that need improving such as drop downs for quantities/options where at the moment single widgets can only be selected. My business sometimes multiple events are needes but simply book it only allows the customer to book one event at a time, can be frustrating to the customer and also coats me extra with having 2 transactions.
Eerder overwogen alternatieven: eola
Redenen om over te stappen op SimplyBook.me: Unfortunately tied down due to having reviews with simply Scheduling. This year we will focus on having reviews away from simply to make further changes unless simply help improve the system
Using Simplybookme to reopen Sports and Culture Services after the Covid-19 Lockdown
Opmerkingen: I really like Simplybookme. It has been especially useful during the Covid-19 pandemic as I have been able to provide a booking system allowing customers to access services and events right across our Sports and Culture Department (LLA) of Abredeenshire Council. Customers book pickup slots within our Library Click and Collect Service, outdoor tennis courts can now be booked allowing our customers to observe social distancing, two of our museums have reopened and are using Simplybookme to take bookings. It really has helped us provide a service through these very difficult times. I highly recommend Simplybookme.
Pluspunten:
Very easy to setup and all accessed from a single Admin site which is cloud based so I can easily roll out the system to other staff across several sites. I found the initial setup very straight forward and adding further complexity to the system was easy to do too once I got the basics right. I can easily add multiple sites providing many different services all from the Simplybookme Admin site. Great value for money. I'm running almost a 100 different sites (service providers) providing our customers with over 30 different services. Superb email and SMS notification setup. I have a bespoke booking confirmations go out from each of my sites or service providers as they all have a different setup. The system is jam packed full of really great Custom Features many of which I use. Such as Book Soon Notification System, Intake Forms, Service Categories, Group Bookings, Flexible Notifications, Terms and Conditions, Products, Booking Status. That's only about 15% of all the Custom Features available!
Minpunten:
Can't add single Special Days (e.g. for a one off holiday) without having to move away from the easy to use "slider" schedule I use for opening times. No "Sand Box" site for testing setup or training. The dates/days in the front end Calendar for customers (when using a phone) are not locked which means if you scroll down the screen it's very difficult to keep track of which day/date you are selecting.
Reactie SimplyBook.me
3 jaar geleden
Dear Gavin Thank you so much for leaving your positive review, we appreciate it enormously! All the best The SimplyBook.me team
Reliable and functional booking software
Opmerkingen: I started with a free plan, and have loved it. I recently upgraded to a subscription, and it's great too. I looked into other options, but SimplyBook seems to offer the most flexibility for our specific needs.
Pluspunten:
I've never had an issue with the site being down, and customers have found the booking process easy to use. I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.
Minpunten:
When we set it up, it definitely took some learning to work out how to make it work for us (special day schedules only). But now that it's up and running, it hasn't skipped a beat. I can keep adding and changing things as I go and as our business grows and changes. I would like to be able to set the date that follow up emails go out requesting a review to a later date, as our customers don't receive their final printed product for up to 2 weeks after their booking, so asking them for a review a maximum of 3 days after their sitting isn't very useful for us :-( I'd also love some more flexibility in sending sms or email reminders (eg, email 3 days before booking, sms 1 day before). Setting up our home page (especially images) has taken a lot of trial and error, but it's working for us now :-)
Reactie SimplyBook.me
3 jaar geleden
Dear Kate, Thank you so much for taking the time to leave us your fantastic feedback, we truly appreciate it! I will check out with my team if we can add some more flexibility with regards to sending sms/email reminders. All the best The SimplyBook.me team
SimplyBook.me
Opmerkingen: Again I do think it's a simple way to do your booking. I see it being best for low traffic businesses.
Pluspunten:
It's affordable and it's not hard to set up. Open your account then list your services and availability dates and you're ready to go. The admin app is a quick way to manage everything and there's also the client app that does the same thing on their end.Notifications can come in through email or SMS. I like that because I've missed important things coming in through email. On my phone after there are 3 or 4 they don't display individually anymore. On the other hand I always check SMS and they don't group together. Integrate with Facebook, Google, Stripe, PayPal, etc.I would say it's a simple way to do your booking.
Minpunten:
It is affordable unless you're wanting the add on packages. Honestly they do get expensive. If you can operate without them it's no big deal though.
Reactie SimplyBook.me
6 maanden geleden
Dear Austin, thank you so much for taking the time to leave us your positive feedback, we appreciate it greatly! All the best The SimplyBook.me team
The best booking system you will find!
Opmerkingen: If you get happier by the hour during testing because it meets almost all your wishes and you see parts you didn't know but still are fantastic then you have the WOW.
Pluspunten:
The ease of use. It almost has it all. great software that fits almost any business. lots of extra features available that you can work with it the way you want. I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio! And the Support team has been very helpfull for me. Even when using the free version!
Minpunten:
There are still parts I want to mention. A number of functions that I consider essential are optional, so you have to opt for the more expensive monthly subscriptions. I think the price difference (I don't have any employees) is a bit too high. My clients are people within a 30 kilometer radius, so I would like to give my clients the feeling that they are booking locally. For now, there are parts that show that it is an international booking system. For example, that you have to choose your country in the address details. The invoicing part may become more mature, I can for example not let my customers pay through our widely used system 'Ideal'. I need to be able to translate more words into this invoice section than is possible now. Oh and a widget for both a contact form and booking instead of a button ;) would be nice! It seems that I have a lot to notice, but it is constructive criticism, in which I believe they will pick it up.
Reactie SimplyBook.me
3 jaar geleden
Dear Richard, Thank you so much for your valuable feedback, we truly appreciate it! Regarding the booking website then you can choose whether you want your clients to choose a country or not. If you go under settings/configurations then you can choose yes/no to "Show booking page in client timezone" and also Yes/no to "Prefix changable by client". If you choose no to both, then this problem should be solved. For the invoice issue, can you please send me an email back to explain better what you need. Yes makes sense your idea for the widget for contact us/booking instead of a button, we will note that down on our idea list. Thanks again for the feedback All the best Rut

Good service
Opmerkingen: My overall experience with SimplyBook is pretty positive. I had some issues with caching, which I thought was on my end, but turned out to be on their end. They fixed this ASAP and afterwards that issue was gone. Live chat support is very important to me, and theirs is really good. I would definitely recommend SimplyBook in certain cases, it's just not really the right solution for me. But that's very personal.
Pluspunten:
SimplyBook is very easy to install on a WordPress website, using an iFrame. It's very easy to change the booking widget so it matches the style of the website. Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.
Minpunten:
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website. I have to set a reminder to do this manually. I get why they do this, but it's definitely not very user friendly and they should at least make it easier to renew. Because the integration is with iFrame, this causes issues (which I did have multiple times) and it's slower than something that's built-in. These issues ultimately mean that I will personally not be using SimplyBook for my agency in the future. However, it's definitely a good software and for some people it will be the right solution.
Reactie SimplyBook.me
3 jaar geleden
Dear Senne, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! We automatically delete free accounts after a few months if they have not been reviews. We have so many company signups every single month and we prefer to remove them if then they are not staying active. However paying accounts are never deleted. All the best The SimplyBook.me team
More Opportunities for Growth
Opmerkingen: Beneficial, but frustrating at times. The help center really is not much help. For those of us who aren't incredibly tech-savvy, having a go-to call center to help talk and walk through issues or questions would be very helpful.
Pluspunten:
The overall look and feel of the software is great. Inviting, educational, (for the most part) user-friendly. There are features of this software that are not offered anywhere else which is a plus!
Minpunten:
The customer service is awful. You get generated responses and rarely does the team provide answers that actually fix or aid in the issue. There's also very little room for softwared update recommendations. Multiple times I have requested / suggested developers add options and received responses like 'this is not something our developers can manage at this time'. The parameters of features in the software are also almost TOO specific. Multiple times, we have had clients unable to book appointments because something on the backend didn't match up with availability. It's caused a few issues.
Reactie SimplyBook.me
vorig jaar
Hi Loren and thank you for taking the time to leave us your recommendation, we truly appreciate it. We have a Live Chat working 24h during the working week with an average respond time of 9 seconds so normally we get great feedback from clients concerning our Live Chat. If there are some issues with conflict with time settings then our Live Chat should be able to log into your system and see if something needs to be set differently. Please reply to me personally if there is anything that we can help you with. All the best The SimplyBook.me team.
Timezone Confusions!
Opmerkingen: I like it in theory, but we've found better results with traditional pen and paper. Personally, I'm above average when it comes to understanding technology, so to me, this site seems pretty easy to use. However I've found older folks who really struggle with online registration, especially compared to traditional pen & paper signup.
Pluspunten:
I like that I can mostly do what I want. The software doesn't exactly line up with my business model, but I have found enough ways modify my setup to get the results I need. However, I have found that traditional pen and paper results in better results in regards to scheduling.
Minpunten:
The timezones are confusing. My company travels to locations in many different timezones for photoshoot appointments. We've found in some trips where the location is in a different timezone than our headquarters, clients will book with the wrong timezone. When we set up the appointment schedule, we have also found the timezones confusing because we always have to adjust in our heads the time. If we live in Central time and our clients/location are in Eastern Time, we shouldn't have to set up the Eastern Time Zone by using Central Time Zone as the base. When clients get reminders, they should get reminders in the proper timezone. To make it easier, we should have the option to turn timezones off. If we set up an open calendar from 3:00pm-9:00pm, it shouldn't matter what timezone we are in since both our people and the clients are experiencing the same time. There is never a time when it would matter what the timezones are.
Reactie SimplyBook.me
5 jaar geleden
Dear Jacob Thank you so much for taking the time to leave us your feedback, we truly appreciate it. Regarding the timezones then the system automatically suggests the correcting timezone and then the client is asked to verify that. If they verify correctly then there should not be any problem, however if they change it to your timezone or any other for that matter then there will be a confusion. All the best The SimplyBook.me team All the best The SimplyBook.me team
I have been using simplybook.me for my student practical hours and I LOVE it!
Pluspunten:
Simplybook.me offers a free monthly option if you have 50 bookings or less per month. I have been using this option to try out the program while I'm a student in a Massage Therapy program. This has been a great tool to book clients for my practical hours and I have had many clients tell me how easy it was to book their appointment online, or that they love the option of booking appointments at their convenience. It's been a great way to start building my clientele and I will definitely upgrade to the full paid version once I am finished my schooling and open up my own practice. There are so many additional features that simplybook.me offers that I'm excited to add to my online website when I upgrade. The website is very user friendly and I have recommended it to many of my colleagues already.
Minpunten:
I would prefer if the free version would offer the text message confirmation and reminder instead of the email alerts because not nearly all my clients check their emails on a daily basis, but they do check their phones. I recognize that this is an upgrade option, but as a student, my funds are currently limited.
Reactie SimplyBook.me
6 jaar geleden
Dear Crystal, Thank you so much for taking the time to leave us your feedback, we truly appreciate it! Have a great weekend All the best The SimplyBook.me team

Nice booking system
Opmerkingen: SimplyBook.me has given my clients one more way to contact me, especially those who know what service they want and want it booked quickly without having to ring or wait for mail correspondance. Customers seem to want to solve their problems and meet their needs more and more quickly and will move on to another provider if the current one is too slow to answer. In my line of business, which is rather traditional and old-fashioned, I seem to be ahead of my competitors simply by having quick, online solutions, of which SimplyBook.me is a good one.
Pluspunten:
The booking calendar allows my clients to book my services directly via the calendar, linked from my site. This is a handy feature and a selling point in my business, where people want easy ways to make appointments at times of their choosing. I can customise the forms to suit my own specific needs.
Minpunten:
The features are not always intuitively set out, so it has taken a while to find out what can be done. When I get a mail infpoming me of a booking, it would be good to get either, 1. a direct link to the new booking or the day of the booking, or 2. all the details of the booking in a mail. I would also like to be able to synchronise the booking calendar with the offline calendar in my mail client, but I have not found out how, if it even is possible.
Reactie SimplyBook.me
5 jaar geleden
Dear Phil Thank you so much for taking the time to leave us your feedback, we appreciate it greatly! Regarding the e mail notifications, then under settings/email&sms settings you can adjust exactly what information are sent in that notification e mail to the service provider. So if you want all relevant details regarding the booking sent to you, then you can do that within that settings. Please contact our Live Chat if you can not find where to set that up. With respect to the calendar integration then we have Google and Office 365 two way calendar synchronization but it is impossible to sync with offline calendars as technically that is just not possible, at least not two-way. All the best The SimplyBook.me team
Great for Small Businesses who are growing
Opmerkingen: With simplybook.me I can move appointments around easily and not have a paper schedule that looks a mess. I can easily see if I've reached my maximum clients for that day with one quick glace, so I don't over book myself. And I color code my clients if they showed up or not and I can just look for "no show" or "late cancel" or "inclement weather" patterns.
Pluspunten:
I found it super easy to learn how to use. I love the e-mail reminders. That was one of my main draws to it. Not only does it e-mail my clients, but it e-mails me too so I can remember to leave the house on time. Because of the emails as well, my "No Shows", or "late cancels" have reduced. There is a less chance of "oops I forgot!". I also like that I can access my clients info in case of a snow storm and I need to call to check in on them or tell them I can't get into the office.
Minpunten:
There isn't a lot I don't like about the program. If I accidentally hit the "back" button, it'll take me out of the program, but that's user error really.
Reactie SimplyBook.me
5 jaar geleden
Dear Jennifer, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! All the best The SimplyBook.me team
I really like it
Opmerkingen: It is a perfect system to let my customers look into my schedule and that they can be very autonomous about booking and looking into possible dates to book. I actually almost use simplybook.it every day and really like it! Thank you very much :)
Pluspunten:
the easy design, that you can change dates quickly, the features,
Minpunten:
it is a little complicated, as you can change 3 different time schedules, I always need some time to understand the system again, when I want to change something. I would love to have a feature, where my customers could see the dates that have been booked already (for example in a grey colour, so that they can see, what would have been possible to book on that very day). Things that could also be improved: The german translation could be better An app would be nice
Reactie SimplyBook.me
5 jaar geleden
Dear Corinna, Thank you so much for taking the time to leave us your fantastic feedback, we appreciate it greatly! Regarding your comment on how we show the unavailable dates, then you are right that we do not differentiate between booked slots and slots which are not available if the business is closed. We will put that idea into the suggestion box. I can happily say that we have an admin app in production now which will enable you to manage the most used functions in the app. Thanks for the comment on the German translations, we will look into that. All the best The SimplyBook.me team