Sage Business Cloud Accounting reviews

Over Sage Business Cloud Accounting

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Pluspunten:

Lots of companies use it, left taskbar is good.

Minpunten:

In the end I had to make the decision to let it go or loose my productivity.

Beoordelingen van Sage Business Cloud Accounting

Gemiddelde score

Gebruiksgemak
3,9
Klantenservice
3,8
Functies
4,0
Waar voor je geld
3,8

Waarschijnlijkheid van aanbeveling

7,3/10

Sage Business Cloud Accounting heeft een totaalscore van 4,1 van 5 sterren op basis van 245 gebruikersreviews op Capterra.

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Reviews filteren (245)

Magdalene
Magdalene
Director in Zuid-Afrika
Geverifieerde LinkedIn-gebruiker
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Sage Business Cloud - Cannot Do Business Without It

5,0 3 jaar geleden

Pluspunten:

I love the fact that my clients and I can share the same system in different locations. It also has an app that I can use on the go for invoicing and quotes.

Minpunten:

Currently, I don't have any grips with the system.

Mahir
Business Analyst in Bangladesh
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

Awesome Accounting System if you can afford it!

5,0 vorige maand Nieuw

Opmerkingen: The overall experience is definitely good and it's worth every penny if one can afford it.

Pluspunten:

Sage Accounting application improved our efficiency and business processes by much. It's features are integrated and there's no functional flaws at all; we can trust it's reports!

Minpunten:

When you have 10+ users, it'll be a bit expensive to maintain Sage. Besides, initially the learning curve to get accustomed to it's features may take some more time for the traditional ERP system users

Audrey
Owner/operator in Canada
Administratie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Overwogen alternatieven:

I really wanted this to work

3,0 2 jaar geleden

Opmerkingen: Unfortunately my experience was poor. I loved their desktop program and really wanted to love their cloud solution just as much.

Pluspunten:

I love cloud solutions and the reports from this would have been nice.

Minpunten:

I was hit with what seemed like every road block as I tried to switch from my Sage Desktop program into their cloud program. Customer Support was lacking and I ended up joining a Facebook support group of other accountant/bookkeepers making a similar switch. In the end I had to make the decision to let it go or loose my productivity.

Simon
Director in VK
Bouw, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Overwogen alternatieven:

Sage

5,0 2 maanden geleden

Opmerkingen: Excellent, the more you learn about the software the more possibilities to improve your business, an all in one package.

Pluspunten:

With starting on a new venture it was imperative to start off with the right software, Sage gives us everything we currently need in terms of invoicing, banking, ensuring all payments (in & out) are allocated, plus the flexibility to set up your own product codes & pricing structure specific to our business.

Minpunten:

I would like to see a word search feature included in the invoice and purchasing section, rather than have to go through individual invoices to find the product I am looking for.

Geverifieerde reviewer
CEO in VK
Geverifieerde LinkedIn-gebruiker
Lucht- en ruimtevaart, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A saviour for start-ups and SMEs! Sage is like a digital CFO

4,0 6 maanden geleden

Pluspunten:

Features! The wide array of features from automated invoice generation, reminders to follow-up actions, report & analytics generation for sharing with shareholders or investors, etc. make sage a must-use for small and medium enterprises. Cuts down unwanted bottlenecks in finances, payroll, while saving significant costs and downtime.

Minpunten:

Pricing is a bit steeper compared to alternatives. Although the premium pricing is justified by sage's product, I feel it is still not accessible to early stage companies. Maybe, a specific plan focused on start-ups offering only limited features that start-ups use on a day-to-day basis would be fantastic.

Andre
Director in Zuid-Afrika
Administratie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Sage is a very easy and powerfule accounting tool

4,0 10 maanden geleden

Opmerkingen: Overall the experience is good. They can definitely work on their email support.

Pluspunten:

The ease of the setup and use of the software. It was written so that anyone can use it. Very simple, yet poewerful.

Minpunten:

Some of the features that were advertised when pitched to us aren't available. The customer and supplier age analysis reports should have totals.

Andile
Andile
Account manager in Zuid-Afrika
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

My professional side hustle enablers

5,0 2 weken geleden Nieuw

Pluspunten:

Banking connections, this and the ease of allocation of transactions, I can track my spending habits and allocate my incomes with ease.Bookkeeping should not be hard and the solution makes sure it's a breeze.

Minpunten:

I'm not sure it's this is a thing of the past... But I have multiple bank accounts linked and transfer between accounts can be be very complicated and you can easy duplicate transactions.I really don't like the idea of paying for add-ons such as cloud space. I think the more functionality required the more this can become expensive.

Annette
Director in VK
Vastgoed, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very expensive for a small company who does not have many transactions

4,0 2 maanden geleden

Opmerkingen: It is overly complicated for a small business. Many of the features have now disappeared. It is not very good producing reports that are correct to what is needed.

Pluspunten:

I have used Sage since it came out, the program is first in pakeages

Minpunten:

The price is too expensive for a small company that does not have many transactions but still need to use a package for business use.

Matthew
Owner in VK
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

Abysmal software and customer service experience

2,0 3 jaar geleden

Opmerkingen: It appears as though Sage panicked when Xero and other cloud providers appeared in their market and so they rushed out a poor bit of software. They haven't developed it and so it is a long way behind its competitors, with basic functionality missing and a poor user interface. I have also had several problems with basic features (link the bank feed) which they have no idea how to resolve. The customer support experience is also the slowest and most painful experience I have ever come across from a SaaS provider. It is telling that they are slashing their prices at the same time Xero is able to raise theirs!

Pluspunten:

The only two good parts of the software are the discounted price and it clearly shows you how long until the end of your VAT period.

Minpunten:

Unreliable Very little development in the 6 years I have used it Slow to do basic tasks The interface isn't user-friendly There is no way to take a back up your data The customer service is slow - typical experience is 20+ min wait for live chat, no response to emails and 15+ wait for phone support (on a premium rate number)

Maxwell
I.T. Engineer in VS
Computer- en netwerkbeveiliging, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Sage cloud accounting review

4,0 3 weken geleden Nieuw

Opmerkingen: It seems good for smaller businesses that don't require complex accounting system with the need of multiple integrity tools.

Pluspunten:

good for small businessgood reporting tools

Minpunten:

dificult to learndata storage very limitedpoor customer service

Andy
Director in VK
Informatietechnologie en -diensten, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

A good all round accounting product, good integration, but pricey as the users increase

4,0 vorige week Nieuw

Opmerkingen: We replaced Sage50 with Sage200, and also Sap B1 was migrated to Sage200, with the help of Sage partners at TN4 this was a relatively pain free migration in all cases, and they all worked well to meet our timescales and requirements, as well as helping us find other partners to integrate Sage200 with other related solutions such as barcode scanning, shipping, and MRP solutions that are not in Sage out of the box.

Pluspunten:

This software does everything a small, medium or relatively large sized business would need. The backend database is SQL server, so it's fast and well structured, and we found lots of modules and external products integrate well with it.

Minpunten:

Implementation and training needed external consultants to do it at scale and at speed. The licence model is per user, so as soon as you start adding quite a few employees the cost of running the software gets rather pricey, though it's comparable to SAP B1 for example. We used our own servers to host the application and database, and although it's called "cloud" it's really not, but perhaps in the future.

James
Director in VK
Voedselproductie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Really Easy Software for Non-Accountants

5,0 6 maanden geleden

Opmerkingen: I honestly, couldn't imagine running my business without it. It's such an integral part of my business and frees up my time so that I can focus on other things. Truly outstanding!

Pluspunten:

I love the usability of this product. As a non-accountant, I feel able to easily keep track of my small business accounts with Sage Business Cloud Accounting. Plus, if ever there is a time where I don't know something and my accountant isn't available, the Sage help is excellent. I love the new addition of the Sage University which is going to be a real help in training my team.

Minpunten:

I feel that for me personally, the cash flow forecasting is a bit complicated, but I'll admit I haven't fully explored this side of things, I tend to do all my budgeting on a spreadsheet but it would be handy to have it integrated with my accounts. Maybe a section that can look at the P&Ls for past years and recommend budgets for the months, quarters and year ahead. Again, it's not something I've fully looked into so it may already exist on the platform.

Jason
Jason
Controller in Canada
Geverifieerde LinkedIn-gebruiker
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer
Bron: GetApp

Overwogen alternatieven:

Cloud Accounting Package that is easy to use with limitations

4,0 vorig jaar

Opmerkingen: Overall for our purposes the software is easy to setup and use. I like the ability to access it anywhere and the ability to attach documents to transactions in the system. Modifying the chart of accounts was easy but the lack of customization on the layout of financial statements is frustrating.

Pluspunten:

We have used the software version of sage products such as Sage Business Works and Sage 50 so the product and company are familiar to us. The ability to login to the software from anywhere and to no longer have to have client/server environment is great. The software was easy to signup for and was relatively easy to implement.

Minpunten:

There are 2 large cons to this software in comparison to it's direct competitors. Con #1: The package has no ability to custom group GL accounts. So for example, if you have a section on your income statement for sales and you want to group sales by category and have a sub-total for that sales section you cannot do that. There is really no ability to edit the income statement layout or the balance sheet layout to add in sections and sub totals so you are stuck with the canned version of the software. Con #2: In an environment where you have multiple small companies, you look after you cannot have one userid and password to access all the companies. You have to setup each company with it's own userid an password then invite another user via an email link to join.

Rendani
Rendani
Director in Zuid-Afrika
Geverifieerde LinkedIn-gebruiker
Management non-profit organisaties, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Sage Business Cloud Accounting review

4,0 vorig jaar

Opmerkingen: Capability to meet the objectives of the finance department while also making the workflow much easier in terms of maximizing efficiency

Pluspunten:

The installation and implementation procedures are straightforward. I like how easy the features are to use, even for non-accountants. It enables clients and colleagues to share files in real-time, saving time and eliminating the need to send invoices via email. This streamlines and lowers the cost of debtor management. When one is on the go, having access via a mobile device is extremely useful. The software is also reasonably priced, and it includes a free trial period. Sage's customer service is excellent.

Minpunten:

One suggestion is that when adding a new Item from the Invoice screen, the new Item screen includes all features (such as selecting the Purchase account). You must currently exit the Invoice, create a new Item, and then return to the Invoice.

Geverifieerde reviewer
Realtor in Kenia
Geverifieerde LinkedIn-gebruiker
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Sage Business Cloud Accounting

4,0 2 jaar geleden

Opmerkingen: Sage Business Cloud Accounting is easy to set up and use. I loved that it easily integrated with our existing business. With internet access, the software is accessible from anywhere and is available on mobile devices. It makes bank reconciliation and invoicing easy.

Pluspunten:

Installation and implementation are easy. I like that the features are easy to use even for non-accounting persons. It enables real time sharing of files with clients and colleagues which saves on time and eliminates the need to direct email invoices. This makes debtor management easy and less costly. Accessibility from a mobile device is a huge plus when one is on the move. The software is also affordable and has a free trial. Sage has good customer support.

Minpunten:

Since the software can only be accessed online, it is difficult to work with when internet speeds are slow or when there is no connection at all. Sometimes bank sync feed is slow and the handling of foreign currency bank transactions could do with some improvements.

Aaron
Account Manager in
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer
Bron: SoftwareAdvice

Comparable Systems Cost Much, Much More

5,0 6 jaar geleden

Opmerkingen: Built on the Salesforce platform so it can handle any number of users. Sage has initially targeted the small business segment with Live, however it is just as good for mid-market or enterprise. Consider the following features: Capable of handling 1-1000+ users.
SAAS (hosted and browser-based) so no software to install. No server needed.
Multi-Company consolidation
Inter-Company transactions
Dimensional accounting
Multi-Currency
Multi-Language
Purchase Requisition/Approvals and Workflow
Easy setup but can be configured as complex as you want, it's a very open database if you choose to use it that way
Open API, integrates with many other web-based apps
Well integrated with SalesForce
Tablet and iPhone/Android apps
These types of features are typically only available in enterprise level software like Intacct, Acumatica, Financial Force, X3, NetSuite, Oracle or SAP. You won't find this in Quickbooks, Freshbooks, Xero, Sage 50 or any other entry-level system. There's always been Microsoft Dynamics, Sage 100/300/500, Epicor, Infor and others, but those aren't true cloud based/browser based systems, nor are they inexpensive. What's unique about Sage Live is that they've priced it to be affordable for most companies - starts at monthly for 2 users and 1 company. 2 users and 100 companies is only $$$d/month. That is ridiculously less expensive than the other enterprise level systems out there. You can certainly use Sage Live as a small business, but the nice thing is that as you grow you can stay on the same system and not feel the need to change. If you are a mid-sized or large company, you owe it to yourself to take a look at Live before you make a decision on spending lots more money for perhaps the same thing.

Minpunten:

It has only been around for 3 years, so it's not as fully developed as some more mature offerings out there. They are adding new stuff all the time but you might find some features missing that you are used to.

Paul
Managing Director in VK
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A solid accounts package. Many useful features allowing simple accounting for small businesses.

4,0 5 jaar geleden

Pluspunten:

It is relatively intuitive for people with only a basic knowledge of business accounting. It allows easy manipulation of accounting data and you are able to provide periodical reports which means you always know the state of your companies finances. It can be accessed from anywhere and at any time and allows you to restrict certain users to particular areas. You are able to give your accountant a direct log in to your accounts which makes annual tax accounting very quick and simple. Sage One can be tied to your bank accounts so that all items that pass through your accounts can be automatically uploaded into sage saving lots of time on entering data. VAT filing and reports can be done instantly and sent directly to HMRC. Can also be used directly with Sage Payroll meaning all information from payroll is automatically added to Sage One accounts.

Minpunten:

If you're internet connection is weak this can slow things down a bit though on the whole it is a very stable and trustworthy platform. The only thing I find a little bit weak is the inability to create direct backups of your accounts either your computer desktop or external drives. The only method of backing up the information is to print reports of all ledgers, invoices, receipts and audit trail. This means you will always have the information but in the event of a catastrophic failure it would be highly time consuming to re-input all the details. There would be no obvious method of doing this.

Alan
Web Developer in VK
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Possibly the best accounting software we've ever used

5,0 5 jaar geleden

Opmerkingen: Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.

Pluspunten:

The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc. A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.

Minpunten:

The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.

Gustav
MD in Zuid-Afrika
Bouw, 2-10 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Overwogen alternatieven:

One of my best investments yet.

5,0 2 jaar geleden

Opmerkingen: First of all i had no accounting software, no quoting and invoicing software. so this just makes my document presentation just that much more professional looking. also i only have to do the basic, and it does the rest for me.

Pluspunten:

As a non accounting person, i found this software to be just what the tax man ordered in terms of financial accountability features. it's so easy and and intuitive to use, i was able to get started on the first day and even issued a quote to a client.

Minpunten:

well, i had trouble linking my business bank account to the software, but that could be the bank...

Cathy
Cathy
Office Manager in VS
Mijnbouw en metalen, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Simple to learn, gives you great data

4,0 3 jaar geleden

Opmerkingen: I started a new job and I was up and running on invoicing at the end of the week, by week two I was able to post cash. It did take a little bit of time to familiarize myself the reports and with the general ledger. When I covered accounts payable it was also very intuitive. One of the most intuitive computer systems I have worked with ever.

Pluspunten:

The company I got a job with a few years ago used Sage, I was apprehensive about learning a new computer system but Sage was easy. It was intuitive if you have a little experience and accounting knowledge. It gives very great reports and gives you a lot of basic detail. I like.the fact that you can drill down to give various information.

Minpunten:

There were a few times that I wish there was an online help to explain a few questions. There are a lot of reports and I feel like you may have to look at several reports to pull some advanced details.

Paul
owner in Canada
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

owner

5,0 7 maanden geleden

Opmerkingen: My accountant can open a copy and quickly finish the year and tax preparation saving me time and money.

Pluspunten:

I have used it for a very long time and it works very easily for me. It has evolved but never change so much as to make it difficult to keep using using. Sage has much more than I need but is still competitive with price and easy to use what I need.

Minpunten:

I never got the hang of bank reconciliation to work faster than manually but is me and I do not have a great deal of entries.

Eugenio
Professor in Spanje
Schoolleiding, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

a tool to trust if there is budget for it

4,0 vorig jaar

Opmerkingen: very good, all the accounting department can work with it.

Pluspunten:

the robustness of the software, it does not save locally any file, is connecting to the server for every query.

Minpunten:

the price is very high, the company need to be bigger to be able to pay this software, the customer service is not very good in the it section, they are accountants.

Michelle
Michelle
Professional Accountant (SA) in Zuid-Afrika
Geverifieerde LinkedIn-gebruiker
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Sage Business Cloud Accounting

5,0 2 jaar geleden

Opmerkingen: Sage Business Cloud Accounting is easy to use, features are easy to access. Reporting for several different ranges of time-table very handy. No installation, no backup...very nice product to use!

Pluspunten:

Sage Business Cloud Accounting has all the features one would need from Accounting software. Easy to implement, do the setup, and train new Customers on how to use it. The add-on modules adds value to the software. The Accountant's easy access to assist Clients is a wonderful feature!

Minpunten:

One improvement I would like to see: When adding a new Item from inside the Invoice screen, the new Item screen should include all features (such as selecting the Purchase account). Currently you have to exit the Invoice, create the new Item, and then continue with your Invoice

Bruno
Entrepreneur in Portugal
Logistiek en toeleveringsketen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Sage could accounting - innovative solution

5,0 vorig jaar

Opmerkingen: Incredible experience, easy to use and helpful to develop the business.

Pluspunten:

Sage Business Cloud Accounting is an innovative solution based on the sage software that allows to combine the original one with the cloud solution, as future and digital transformations needs.

Minpunten:

The software is quite expensive if companies does not needs all features presented.

Martin
Chartered Accountant in VK
Administratie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I have the full confidence in this product

5,0 2 jaar geleden

Opmerkingen: Excellent - they started a bit behind functionality wise from other products, and are now moving ahead of them, and I like the committment to constant development and the transparancy of their roadmap.

Pluspunten:

It is intuitive, and my non-accountant clients can usually navigate their way around it themselves, and only occassionally require minimal support. My clients who have switch from other software have said that they wouldn't go back.

Minpunten:

The marketing for this product is not as flashy as competitors, and so sometimes it can be a hard sell to clients who want the one with the big ad campaign. As with most cloud products it is constantly evolving and I am not always aware of the new features which come out.