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Over Alpega TMS

Een modulair, wereldwijd, webgebaseerd (SaaS) transportbeheersysteem waarmee verladers hun transport kunnen zoeken, plannen, uitvoeren, regelen en analyseren.

Meer informatie over Alpega TMS

Pluspunten:

Simplicity of use and clear organized transport order information for the users. Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers.

Minpunten:

Difficult to navigate and tailor to needs of particular business.

Beoordelingen van Alpega TMS

Gemiddelde score

Gebruiksgemak
3,9
Klantenservice
4,2
Functies
4,0
Prijs-kwaliteitverhouding
4,0

Waarschijnlijkheid van aanbeveling

7,2/10

Alpega TMS heeft een totaalscore van 4,1 van 5 sterren op basis van 61 gebruikersreviews op Capterra.

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Reviews filteren (61)

Pam
Logistic Manager in VS
Verpakkingen en verpakkingsmaterialen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Logistics Manager

5,0 5 jaar geleden

Opmerkingen: used to never go down... something has changed

Pluspunten:

convenience... I don't have to make apt.

Minpunten:

It has been "down" a lot lately. very hard to make apt. when can't get into software

Reactie Alpega

5 jaar geleden

Hi Pam, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Dave
Transportation Coordinator in VS
Voedselproductie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Roquette-1st in the U.S. to use Transwide

4,0 5 jaar geleden

Opmerkingen: We use just the Call-Off product now, but looking at the TMS product also.
Excellent Support in the U.S.

Pluspunten:

ease of use for shippers and carriers information organized in a logical format great visibility filter function helps manage shipments

Minpunten:

system goes down and that creates major issues, all visibility is lost, don't know what tenders went through and what didn't. Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.

Reactie Alpega

5 jaar geleden

Hi Dave, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. Our support team will reach out directly regarding the email notifications. We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Peter
Material Handler Lead in VS
Magazijnen/opslag, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Review Software

3,0 5 jaar geleden

Opmerkingen: Controlling daily trucks is greatly organized, just needs to be updated.

Pluspunten:

Organized, informational, Changeable, Very User friendly.

Minpunten:

Slow, Too many steps, Have to click too many pages to get what information is needed. Needs to have quick access to Daily Schedule upon logging in. Needs to be faster at loading up pages. It would be nice to have an App on phones for easy logging on delivery times and or changes.

Reactie Alpega

5 jaar geleden

Hi Peter, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback. You are able to set Current Schedules as your homepage. I will contact you directly to explain.

Aimie
Supply Planning Coordinator in VS
Logistiek en toeleveringsketen, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Alpega (Transwide)

4,0 5 jaar geleden

Opmerkingen: Alpega(Transwide) has given me a good experience. It is user friendly and allows my company to conduct business in the manner it needs to, to best serve our customers. The customer service team in Pittsburgh is always willing to help, and make it a priority to help find ways to make the system work more for our needs. CSR is always on top of finding solutions, and if she doesn't know the answer she makes sure to search one and get back to us.

Pluspunten:

This software makes it easier for my department to conduct business. It gives a line of communication between our customer service department and truckers in order to ensure the customer is getting their shipments. It is eye appealing and user friendly.

Minpunten:

The notifications are sometimes delayed, on when they are going to have outages.

Reactie Alpega

5 jaar geleden

Hi Aimie, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and we're happy to hear our support team has been helpful. We are currently working on improving our communications around system access.

Dave
Transportation Coordinator in VS
Consumentengoederen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Communication Tool

4,0 8 jaar geleden

Opmerkingen: We were the first U.S. company to start using Transwide. We utilize the tendering product to get our orders to truckload carriers. It saves us a lot of time and errors in the tendering process. Our carriers like it a lot with the 24/7/365 system availability.

Pluspunten:

Simplicity of use and clear organized transport order information for the users. Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers. Don't have to keep changing password like a lot of systems. System updates are always done on weekends.

Minpunten:

Screen changes are a bit slow (about 15-30 seconds per screen). Scheduled down time is always planned for best time in Europe so is always during U.S. business hours.

Reactie Alpega

8 jaar geleden

Thanks for the great review and feedback. WE appreciate our lengthy relationship with Roquette. You never forget your "first" ;-)

Steyn
VP Operations in VS
Milieudiensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

DLF Asset management solution

4,0 5 jaar geleden

Opmerkingen: We choose a solution that offered more than we needed, and therefore we had to abandon it.

Pluspunten:

Very comprehensive solution, offered dock scheduling and inter-company organization on an advanced level

Minpunten:

Difficult to navigate and tailor to needs of particular business

Reactie Alpega

5 jaar geleden

Hi Steyn, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback.

Delores
Regional Production Planner in VS
Consumentengoederen, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Transwide Feedback

4,0 8 jaar geleden

Opmerkingen: Transwide allows us to manage our business versus our carriers managing our business for us. Demurrage costs have been slashed by 75%.

Pluspunten:

Click of a few icons and loading schedules are there and we know what is facing us for the next few hours - until it changes of course based on drivers or customer requirements.

Minpunten:

Logs you out after x number of minutes of inactivity.

Reactie Alpega

8 jaar geleden

Thanks Delores. We value your years of usage and your recent feedback.Transwide allows for 40 minutes of inactivity before logging out inactive users. Like most cloud solutions today, we have to trade-off how long we can allow our 80,000+ users to remain on the tool without activity vs. performance speed for those who are actively using the applications.

Susan
Sec-Treas in VS
Magazijnen/opslag, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

transwide

4,0 5 jaar geleden

Opmerkingen: It is easier to use than Schneider National site.

Pluspunten:

I can use the reference number to sort my screen by.

Minpunten:

I don't like if I want to use the data option, I have to put in everything every time even though I only have one report. I do not like it times out. (not always 40 in between usage) It is SLOW!!

Reactie Alpega

5 jaar geleden

Hi Susan,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and that you find the tool easy to use. Our support team will reach out to ensure the best use of the reporting function. For your safety, there is a standard requirement that requires you to log in again after being inactive.

Edgardo
Logistics in VS
Vervoer/over de weg/per spoor, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Alpega - Review

4,0 5 jaar geleden

Opmerkingen: Transwide allows us to communicate with one of our top customers. It plays a significant part on our on-time communication and allows us to track loads that were accepted or cancelled.

Pluspunten:

This software is very user friendly. The amount of training needed to navigate is minimum. Everything is very straight through and I like the idea of having different communications tools with all parties involved.

Minpunten:

The amount of notification emails. Alpega sends too many notifications in regards to one single load/event.

Reactie Alpega

5 jaar geleden

Hi Edgardo, Thank you for the kind review. Regarding the email notifications, these preference are easy to set up per user. We'd be happy to show you how to pick and choose which notifications you would like to receive under My Notifications in Transwide. I will call you directly, but you can always contact us for help via live chat, emailing [email protected] or dialing 877-778-9433.

Matthew
Dispatch Manager in VS
Vervoer/over de weg/per spoor, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

transwide

5,0 5 jaar geleden

Opmerkingen: I love the software, my most favorite online booking system

Pluspunten:

ease of use, ease to learn. I like that the process is simple

Minpunten:

i dont like the difficulty making search criterias.

Reactie Alpega

5 jaar geleden

Hi Matthew, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. Once you create search criteria, you are able to save that search for later use. If you have questions about this, please contact our support team, [email protected] 877-778-9433.

Deborah
Regional Production Planner in VS
Mijnbouw en metalen, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Value of Transwide

3,0 5 jaar geleden

Opmerkingen: Reduced demurrage costs

Pluspunten:

Like the capabilities and ease of tracking shipments

Minpunten:

Could be a little friendlier for the set up stage for schedule, customer service e-mail response could be timelier, recently there has been more unplanned downtime periods

Reactie Alpega

5 jaar geleden

Hi Deborah, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback. We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Jennifer
Dispatch in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Transwide

3,0 5 jaar geleden

Pluspunten:

Easy to use program. Gives insight on number of loads for the days ahead that have not yet been communicated to the carrier.

Minpunten:

Shippers are unable to load the trucks in the amount of time the timeslots allow. The drivers back up before getting checked in. Once the slot has passed the number is no longer good. Also, the products are not specific where the user books the timeslot.

Reactie Alpega

5 jaar geleden

Hi Jennifer, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Kellee
CAT Operations Manager in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Decent software

4,0 5 jaar geleden

Opmerkingen: Transwide makes is easy to manage appointments to ensure that our drivers aren't being held up when going to load or deliver.

Pluspunten:

It is fairly user friendly, and adding new users is easy. In addition, the support team is very helpful whenever assistance is needed with setting new users up or resolving general issues. Ease of use is the biggest pro of Transwide.

Minpunten:

The system goes down quite frequently, at least once every other week. This is very inconvenient as transportation is a 24/7 industry, and appointments can fill up fast. Another downside to Transwide is that the TW slot facilities are not uniform in terms of what information is required when setting up an appointment.

Reactie Alpega

5 jaar geleden

Hi Kellee, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Debbie
Regional Production Planner in VS
Vervoer/over de weg/per spoor
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Transwide Review from AN/BR/MY

3,0 8 jaar geleden

Opmerkingen: Good tool for scheduling loads. Reporting leaves a lot to be desired. System is slow. I am not privy to costs.

Pluspunten:

Ability to schedule loads.

Minpunten:

It's slow.

Reactie Alpega

8 jaar geleden

Thanks for your feedback Debbie. Since the Transwide solutions are all run in the "cloud", system speeds are subject to local bandwidth issues. Your site is the only one of 15 within your company that experiences speed issues. Also, Carmeuse should be implementing advance Reporting options from Transwide within the next few weeks that should provide you the reporting you are looking for

Tara
Supply Planning Coordinator in VS
Consumentengoederen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Has made us more efficient

5,0 8 jaar geleden

Opmerkingen: I have had an overall great experience with Transwide. It has helped us to become more efficient with tendering loads to the carriers and has helped out a lot with detention costs.

Pluspunten:

The carriers being able to get their loads almost instantly.

Minpunten:

Sometimes when navigating through the system it can be a little slow.

Reactie Alpega

8 jaar geleden

Thanks Tara. As a Transwide customer since 2008, we truly value your long-term relationship with us, and your positive feedback.

Jake
Dispatch in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Transwide

2,0 5 jaar geleden

Opmerkingen: negative at this point, too much downtime, takes too long to use.

Pluspunten:

The organization could be nice if it was more user friendly and much more reliable.

Minpunten:

The system is always down and always runs slow. Constant down time when we need to use it to stay up to date.

Reactie Alpega

5 jaar geleden

Hi Jake,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback. Our support team will reach out directly to help you save steps, and ensure the best use of Transwide. We acknowledge the inconvenience of our recent downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Harry
President in Canada
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best software for Scheduling appointments

5,0 2 jaar geleden

Pluspunten:

- Easy to make account - Helps you to schedule the dock appointments - Best customer service available - Recommended by the customers, Shippers and receivers

Minpunten:

- No cons available or found for this application.

Russell
CEO in VS
Vervoer/over de weg/per spoor, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Consumes to much time.

1,0 5 jaar geleden

Opmerkingen: We only use because of customer requirement.

Pluspunten:

To be honest, none. The downtime is unbelievable.

Minpunten:

It is non functional most of the time. Puts another activity between shipper and customer that we do not have time to implement.

Reactie Alpega

5 jaar geleden

Hi Russell,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback. Our support team will reach out directly to help you save steps, and ensure the best use of Transwide. We acknowledge the inconvenience of our recent downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.

Mike
Transportation Manager in VS
Vertalingen en lokalisatie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User friendly

5,0 5 jaar geleden

Pluspunten:

I like the way that you can organize your search and once you go into detail, you get all the details that you need.

Minpunten:

Not really ran into any cons with this program

Reactie Alpega

5 jaar geleden

Hi Mike, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Marissa
administrative assistant in VS
Directiekantoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Receiving Department

4,0 5 jaar geleden

Opmerkingen: My overall experience with Transwide is a fairly good experience. It is very helpful with what I need to make my work easier.

Pluspunten:

I like most about Transwide is setting up appointments when needed and checking for other in coming appointments.

Minpunten:

What I like least about Transwide is the system is down quite frequently.

Reactie Alpega

5 jaar geleden

Hi Marissa,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

MaShayla
receving team lead in VS
Detailhandel, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

using transwide

5,0 5 jaar geleden

Pluspunten:

you can check slots to get accurate time of when trucks are coming in for us to off load material

Minpunten:

sometimes it glitches or goes down making it hard to see booked spots

Reactie Alpega

5 jaar geleden

Hi MaShayla, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. Should you need assistance, please contact our support team at 877-778-9433, [email protected], or via live chat.

Liza
operations manager in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

User review

5,0 5 jaar geleden

Pluspunten:

Its easy to navigate and easy to learn.

Minpunten:

Changing load times can be several steps

Reactie Alpega

5 jaar geleden

Hi Liza,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Erik
Account manager in VS
Vervoer/over de weg/per spoor, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Transwide

5,0 5 jaar geleden

Opmerkingen: Overall the TMS is much better that others I use for other clients.

Pluspunten:

The easy of updating and changing dates and line items

Minpunten:

Wish it was faster and more easy to change between shipments

Reactie Alpega

5 jaar geleden

Hi Erik, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and we're happy to hear we provide a better experience than other systems you use.

Joshua
Pricing Analyst in VS
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Transwide Review

5,0 5 jaar geleden

Opmerkingen: overall experience is great! No issues with the site..

Pluspunten:

The ease of use / user interface is easy to maneuver around the site.

Minpunten:

I don't utilize all aspects about this software so I don't have much input to say. All I do is schedule appointments.

Reactie Alpega

5 jaar geleden

Thank you, Joshua for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.

Brian
Logistics Planning Analyst in VS
Machinebouw, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Transwide is down!

5,0 5 jaar geleden

Opmerkingen: Emails that inform the site is down with promises of updates within an hour that are many hours later. No indication of when the site is going down, just an apology email.

Pluspunten:

Visibility into all of our facilities that use this for scheduling.

Minpunten:

The lack of reliability and the fact that the majority of our carriers do not get the emails about the site being down. When the site is down (lately it has been weekly occurrences) none of our freight can be booked to unload, so our supply chain halts. Unacceptable.

Reactie Alpega

5 jaar geleden

Hi Brian,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback around increased visibility. We are currently working on improving our communications around system access.