---
description: Ontdek de plus- en minpunten van CRM Analytics en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
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title: CRM Analytics - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [BI-tools](/directory/23/business-intelligence/software) > [CRM Analytics](/software/140039/salesforce-analytics-cloud)

# CRM Analytics

Canonical: https://www.capterra.nl/software/140039/salesforce-analytics-cloud

Pagina: 1 / 4\
Volgende: [Volgende pagina](https://www.capterra.nl/software/140039/salesforce-analytics-cloud?page=2)

> Software voor business intelligence van Salesforce. Bekijk alle gegevens, krijg direct antwoorden en werk samen met je team.
> 
> Oordeel: score van **4.3/5** door 80 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Overzicht

### Wie gebruikt CRM Analytics?

Alledaagse zakelijke gebruikers.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.3/5** | 80 Reviews |
| Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.1/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews |
| Functies | 4.2/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Salesforce
- **Locatie**: San Francisco, VS
- **Opgericht**: 2003

## Commerciële context

- **Beginprijs**: US$ 70,00
- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Chinees, Duits, Engels, Frans, Italiaans, Japans, Koreaans, Portugees, Spaans
- **Beschikbare landen**: Australië, Canada, China, Duitsland, Frankrijk, Italië, Japan, Spanje, Verenigde Staten, Zuid-Korea

## Functies

- API
- Aanpasbaar dashboard
- Aanpasbare sjablonen
- Activiteitendashboard
- Ad-hocrapportage
- Bayesiaanse analyse
- Dashboard
- Dashboards maken
- Data Clustering
- Dataconnectors
- Datawarehousing
- Functies en berekeningen
- Gegevens importeren en exporteren
- Gegevens vastleggen en overdragen
- Gegevensbeheer
- Gegevensdetectie
- Gegevensvisualisatie
- Gegevensvoorbereiding met zelfservice
- KPI-controle
- Koppelingendetectie
- Meerdere gegevensbronnen
- Metadatabeheer
- Multivariate analyse
- Predictieve analyse
- Prestatiemeetwaarden
- Prognose
- Publishing/Sharing
- Rapportage en analyse
- Rapportage en statistieken
- Real-Time Analytics
- Regressieanalyse
- Samenwerkingstools
- Scheduled/Automated Reports
- Self-service analyse
- Slepen en neerzetten
- Statistische kwaliteitscontrole
- Statistische simulatie
- Strategische planning
- Survival Analyse
- Third-Party Integrations
- Time Series Analysis
- Toegangsopties/machtigingen
- Tools voor gegevensanalyse
- Trendanalyse
- Verwerking van grote volumes
- Visuele analyse
- Visuele detectie
- Waarschuwingen/Meldingen
- Widgets
- Zoeken/filteren

... en 1 meer functies

## Integraties (5 in totaal)

- Google Cloud BigQuery
- Google Sheets
- Microsoft SQL Server
- Presto
- Snowflake

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- Chatten

## Categorie

- [BI-tools](https://www.capterra.nl/directory/23/business-intelligence/software)

## Gerelateerde categorieën

- [BI-tools](https://www.capterra.nl/directory/23/business-intelligence/software)
- [Reporting tools](https://www.capterra.nl/directory/30053/reporting/software)
- [Beslissingsondersteunende systemen](https://www.capterra.nl/directory/30544/decision-support/software)
- [Datavisualisatie software](https://www.capterra.nl/directory/30696/data-visualization/software)
- [Statistische analyse software](https://www.capterra.nl/directory/30752/statistical-analysis/software)

## Alternatieven

1. [Google Analytics 360](https://www.capterra.nl/software/177042/google-analytics) — 4.7/5 (8090 reviews)
2. [Microsoft Power BI](https://www.capterra.nl/software/176586/power-bi) — 4.6/5 (1872 reviews)
3. [Tableau](https://www.capterra.nl/software/77260/tableau) — 4.6/5 (2348 reviews)
4. [Looker](https://www.capterra.nl/software/169053/looker) — 4.5/5 (282 reviews)
5. [Reportei](https://www.capterra.nl/software/180418/reportei) — 4.7/5 (241 reviews)

## Reviews

### "CRM Analytics for sales analysis" — 4.0/5

> **Shivam** | *14 februari 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: CRM analytics provides goods insights and add good value to business
> 
> **Minpunten**: CRM Analytics is expensive for small and medium enterprises.

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### "Salesforce Analytics Cloud Performance Review" — 4.0/5

> **Ricardo** | *6 mei 2021* | Bankwezen | Aanbevelingsscore: 7.0/10
> 
> **Pluspunten**: The dashboards are very handy and useful to our activities because it nicely integrates the information and presents it in a very digestable way with the enhancement of the Analytics Cloud
> 
> **Minpunten**: Knowledge ramp is a bit difficult to users that have no idea what is it
> 
> Take decisions based on information result now easier

-----

### "Salesforce a great option but may show some issues on the long run" — 3.0/5

> **Gabriel** | *11 juni 2021* | Informatietechnologie en -diensten | Aanbevelingsscore: 5.0/10
> 
> **Pluspunten**: The dashboard options.
Reports available to use.
KPI performance monitor.
Integration with different tools.
> 
> **Minpunten**: Search options can be painful with some required values for my job.
Attachments of critical information can be lost if a lot of time has passed since opening a case/report.
> 
> We have our ups and down, its does the job really good but has make me pass for bad situations with oldest report to track them on this system.

-----

### "Senior Customer Support Executive" — 5.0/5

> **Narender** | *7 december 2024* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: We are using Salesforce CRM analytics for our merchants to easily track their requests, complaints and services related issues, easily to access there previous records through his case id, easy to use after integration with our knowledge base
> 
> **Minpunten**: To close the generated Service appointment number

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### "CRM Analytics Review" — 4.0/5

> **Deepanshu** | *21 december 2024* | Financiële dienstverlening | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Easy to track merchant account, transactions details, complaints, queries and requests. I most like feed feature to track the latest conversation and complaints progress.
> 
> **Minpunten**: There is nothing to dislike in CRM Analytics but sometimes i feel the data fillup section which takes most of the productive time in payment cases.

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Pagina: 1 / 4\
Volgende: [Volgende pagina](https://www.capterra.nl/software/140039/salesforce-analytics-cloud?page=2)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/140039/salesforce-analytics-cloud)

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