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Mailchimp Transactional Email reviews

Over Mailchimp Transactional Email

Cloudgebaseerde tool voor e-mailbeheer die bedrijven helpt met het creëren van sjablonen, e-maildistributie en analyse.

Meer informatie over Mailchimp Transactional Email

Pluspunten:

AB testing support (although we have not used it.) Integration with CRM system (currently using NEON), although unsubscribes and bounces are not returned to CRM. Freemium plan was well worth it.

Minpunten:

While the drag and drop email builder is very convenient, I sometimes wish there were more options/ the options were less rigid.

Beoordelingen van Mailchimp Transactional Email

Gemiddelde score

Gebruiksgemak
4,4
Klantenservice
4,2
Functies
4,4
Prijs-kwaliteitverhouding
4,2

Waarschijnlijkheid van aanbeveling

8,2/10

Mailchimp Transactional Email heeft een totaalscore van 4,5 van 5 sterren op basis van 284 gebruikersreviews op Capterra.

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Reviews filteren (284)

Guido
Guido
Digital Media Manager in Italië
Geverifieerde LinkedIn-gebruiker
Marketing en reclame, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Good value for money, the perfect tool for small-medium size companies

5,0 2 jaar geleden

Opmerkingen: I manage several accounts for clients of my agency. Mailchimp is mainly used to send periodic newsletters.

Pluspunten:

Animated gifs and the tone of voice of the interface: they may seem silly things, but when you're stressing because you have to push a button and send thousands of emails to your contacts, the picture of the chimpanze clicking the button for you helps to relax. The platform has all basic features needed to manage small-medium size databases. Marketing automation features let you manage transactional deliveries and automate many tasks and communications (this is especially useful when you have an e-commerce). Web hooks and especially the direct integration with Facebook lead forms are of course a big plus.

Minpunten:

It is a basi tool, suitable to manage small-medium size databases. Bulk operations on the database and advanced data manipulation tools are mostly missing. I like the graphical UI but you need some time and training before you really feel comfortable with it (especially, knowing where to look for the info you need)

Matthew
Freelance Designer in Nederland
Design en ontwerp, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Good for Large Teams and Companies

4,0 2 maanden geleden

Opmerkingen: I generally enjoyed using MailChimp until Intuit took over. Still a great tool that is unmatched to other platforms if you have the budget and make use of all of the features.

Pluspunten:

At first, Mailchimp was a great tool for small businesses. The ease of use was unmatched and the number of tools and features was great.

Minpunten:

As Mailchimp was aquired by Intuit, the focus became more about money and targeting large corporations than working with the small guys. The monthly subscription quickly rose on almost a quarterly basis to the point where it was no longer worth the money.

Carlos
Carlos
Mobile IT Strrategist in VS
Geverifieerde LinkedIn-gebruiker
Computer- en netwerkbeveiliging, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Intuit you ruined a good system.

3,0 2 weken geleden Nieuw

Opmerkingen: As a small business owner of multiple companies AND also Mobile IT Strategist for the SMB channel, I have been using and referring MailChimp since 2008. That being said, after the buyout by Intuit, it has been downhill ever since. So many charges and multiple systems that don't work. Intuit should have stayed in their lane, all they did was break a system that WAS great. 14 years of data will need to be migrated to another system. Good thing I know what I'm doing, but i feel bad for so many small companies who have a tough time migrating data to new systems and get stuck with MailChimp.

Pluspunten:

Easy access to a simplified email system

Minpunten:

Pricing has shot through the roof and way too many features that most people wont use or even understand.

ranjan
Data Analyst in India
Civiele techniek, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Review for Mailchimp Transactional Email

5,0 3 maanden geleden

Opmerkingen: good

Pluspunten:

I like the number of different items that coordinate with mailchimp. That makes it truly simple as a startup particularly in online business. I appreciate that the email creation is WYSIWYG so I can rapidly make delightful messages with zero coding experience.

Minpunten:

Mailchimp is costly and the most reduced estimated plans miss the mark on highlights. There's no yearly arrangement which generally shaves off piece of the cost.

Beckie
Manager, Marketing & Communications in VS
Management non-profit organisaties, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

E-Mail Marketing Made Easy

5,0 12 maanden geleden

Opmerkingen: Mailchimp allows us to affectively target the audiences we are trying to get in front of.

Pluspunten:

I really appreciate the analytics provided through mailchimp, the ability to tag audiences and the analysis of e-mails readability before they are sent.

Minpunten:

Some large corps continue to block Mailchimp in their spam filters.

Steve
IT Manager in VS
Consumentengoederen, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good service to send blast email to current customers

5,0 3 jaar geleden

Opmerkingen: When we have had to make business announcement, such as price increases, this software made it easy to get that message out to all our customers.

Pluspunten:

Once everything is set up the ability to send out business announcements to all our current customers.

Minpunten:

The ability to use custom templates. Also the cost when you have more than 5000 customers to contact.

Joe
Joe
Owner in VS
Geverifieerde LinkedIn-gebruiker
Professionele training en coaching, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Solid Tool for Nurturing an Audience

5,0 3 jaar geleden

Opmerkingen: 9/10. Gotta have it if you want to grow a community or business. You don't know what you don't know until you see how your audience engages with you. Very revealing and help to see what type of subject line gets opened, who in your audience reads every email or doesn't read any of your emails.

Pluspunten:

Professional templates and layouts for simple plain-text messages or super feature-rich emails analytics are excellent. Segmenting your audience is great for re-targeting specific member of your audience. Even the most basic paid option gives you a ton of growth potential and value. Email building tool has a TON of features to make a kick ass email Surveys ( a new feature) is a simple way to keep your audience involved Compliance with 'unsubscribe' feature is essential business practice

Minpunten:

Slight learning curve for importing contact and getting your database setup

Adeyemi
Engineer in Nigeria
Civiele techniek, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

MailChimp

4,0 10 maanden geleden

Opmerkingen: My experience with the software has been great. I will definitely always recommend the software to people.

Pluspunten:

The software is really cool. Has a lot of features The really nice templates and the fact that I could design a landing page with the free feature and blast campaigns easily.

Minpunten:

I don't really see any problem with the software except for their prices. It's expensive

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Fotografie, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The leader

4,0 2 maanden geleden

Opmerkingen: All good until I found a more cost effective platform.

Pluspunten:

Mailchimp is a leader in this field. I learned my email trade using Mailchimp.

Minpunten:

They are expensive compared to packages such as Mail Blaze and Systeme.io

Shannon
Shannon
Owner in VS
Geverifieerde LinkedIn-gebruiker
Cosmetica, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

From Forever Young

5,0 2 maanden geleden

Pluspunten:

The template selection helps choose your style.

Minpunten:

It's a bit complicated to begin with but once I understood the platform, I love it

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Fondsenwerving, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

Awful, awful

2,0 vorig jaar

Opmerkingen: I am no longer using Mailchimp and would not recommend it to anyone.

Pluspunten:

It was free. It did get most emails to our subscribers. It did allow for the insertion of graphics into our emails.

Minpunten:

ZERO customer service. None whatsoever. Some functions were easy to figure out, but not all and, when there was a problem, there was no way to get help to resolve it.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Vastgoed, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Email marketing solution that can handle all your demands in one go

4,0 2 jaar geleden

Opmerkingen: Sending emails as part of our company's marketing initiatives is easy thanks to Mailchimp. The customers of each of our clients will be able to access unique deals and information. More clients are drawn to the website as a result of this. Having an email platform that allows us to send emails that are specifically customized to our customer’s needs is a huge asset. People who have no marketing knowledge can use Mailchimp to create high-quality material that looks attractive. When people use templates, they may "drag and drop" information, and distribution lists allow them to select the recipients. In the end, Mailchimp is a terrific solution that does exactly what it is supposed to: send emails.

Pluspunten:

Marketing and HR use Mailchimp frequently. They frequently exchange emails to solicit opinions on various initiatives and agendas. Because it doesn't require any coding skills to create campaigns, and because there are enough templates for different types of campaigns, Mailchimp is simple to set up and use. It is possible to track down recipients who have opened and read emails sent by this program. It can also provide you with a record of all correspondence. Online invitations are given to us for training and group session seminars. We'll see if we can make it, and we'll mark it down in our calendar. Mailchimp's ability to provide customized content and automate workflows usually results in more efficient and speedier marketing campaigns.

Minpunten:

When you start uploading photographs to your account, you'll immediately run into a situation where it's difficult to locate the files you need. To keep your images organized, you'll have to spend an awful amount of time removing or reorganizing them. Because there are so many variables in design and formatting, it's easy to overlook something while creating an email or a template. As a result, you may find that your output takes on a distinct appearance.

Dhanwanth
Dhanwanth
Reviewer in VS
Geverifieerde LinkedIn-gebruiker
Computersoftware, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Mailchimp: A Popular Email Marketing Solution Worth Consideration

4,0 11 maanden geleden

Opmerkingen: Overall, Mailchimp is a popular and widely used email marketing solution that offers a range of features for creating and managing email campaigns. Mailchimp can be a useful tool for businesses and individuals looking for an email marketing solution, but it may not be the best fit for everyone.

Pluspunten:

Mailchimp is a popular email marketing solution that is widely used by businesses and individuals. It offers a range of features, including email templates, automation, and analytics, which can be useful for creating and managing email campaigns. Mailchimp has a user-friendly interface and is easy to use, with clear instructions and helpful resources for beginners. The software offers a free plan that allows users to send up to 10,000 emails per month to up to 2,000 subscribers.Cons:Mailchimp's paid plans can be expensive, especially for larger businesses or organizations with a large email list.Some users have reported issues with the deliverability of emails sent through Mailchimp, which can impact the effectiveness of email campaigns.Some users may find the customization options limited or not as advanced as other email marketing tools.Some users have reported experiencing technical issues with Mailchimp, including bugs or glitches in the software.

Minpunten:

Mailchimp's paid plans can be expensive, especially for larger businesses or organizations with a large email list. There were some issues with the deliverability of emails sent through Mailchimp, which can impact the effectiveness of email campaigns. I found the customization options limited or not as advanced as other email marketing tools. I've also experienced technical issues with Mailchimp, including bugs or glitches in the software.

rendy
Project Manager in Indonesië
Computersoftware, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Reliable Transactional email Provider

5,0 3 jaar geleden

Opmerkingen: I'm really satisfied using mandrill as my provider

Pluspunten:

Mandrill is a reliable transactional email provider, I've been using this provider for over 1 year and so far I don't have any problem with that. They also provide complete API documentation so we can easily connect to our project

Minpunten:

The cost for email is quite high compared to their competitor. But I choose Mandrill because I think they are more reliable than the competitor

Victoria
Content Creator in Zimbabwe
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great for Transactional Emails

5,0 2 jaar geleden

Pluspunten:

This tool provides an easy-to-use interface and great deliverability. Now, we can easily update our email templates online using templates built into the system. Mailchimp has also allowed us to set up our accounts and other preferences, and help with compliance. Their web app also keeps us updated on how things are going. Email notifications are vital to us as they enable our customers to know about our products and services. Mailchimp provides us easy access to email delivery services without having to worry about downtime or broken links. This tool has really been a lifesaver!

Minpunten:

If you are not a technical person, then you may have a problem getting started. Other than that, everything works great.

Dan
Dan
Managing Director in VK
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Cost effective transactional email

5,0 6 jaar geleden

Pluspunten:

A transactional email server is setup within minutes and available for you to send out content to your distribution list. The application provides - Graphs to show how many emails you're sending each day - What countries your sending the emails to - Open rates - Mail clients used (useful to optimise content) - Spam rates/unsubscribe rates - Great delivery rates Very cost effective.

Minpunten:

A couple of years ago, Mandrill made it a requirement for you to have a Mailchimp subscription in order to use Mandrill. It would have been better in my opinion to keep the two applications independent, just like Sendgrid. Whilst it doesn't make the cost materially more expensive, it does mean that you have to log into Mandrill via Mailchimp which is annoying.

Samuel
NGO Manager in VK
Management non-profit organisaties, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The best way to keep your supporters regularly engaged

5,0 vorig jaar

Opmerkingen: It has shown to be cost-effective, and the analytics have played a big part in helping us assess the success of both the platform and each of our campaigns. By contact segmentation we have also been able to maximise donations be focusing appeals and content towards the interests of different audience groups based on there individual characteristics. This detailed level of marketing was not possible previously.

Pluspunten:

The templates provided make updates quick, easy and highly engaging and thanks to the analytics campaign success can be measures and tweaked for certain groups based on what gets a better click rate and open rate.

Minpunten:

The software for emailing larger numbers of people during key campaigns becomes very expensive as it is based on the number of contacts and emails sent. However as a charity they have now offered us a small discount to help reduce this monthly cost.

John Marc
Pastor in Canada
Religieuze instellingen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Mailchimp for Churches

4,0 10 maanden geleden

Opmerkingen: Overall, we have enjoyed Mailchimp. It fits our purpose and has allowed us to send out weekly emails to our congregation with events and sign up forms attached. I know there is much more we could do with automated emails etc... but we haven't yet figured out how to use those features.

Pluspunten:

We got into Mailchimp early on so we are still on a free plan. We are able to sync with our church management software and put different lists into the system. It makes it easy to get specific emails out to specific groups of people. The design part of the emails is sometimes a little hard to figure out but we have created a few basic templates that we like to use that look nice.

Minpunten:

The one thing that I think is difficult is the email design. It's not overly hard but it is not super intuitive. It's sometimes hard to find the options you are looking for when designing and it is sometimes hard to figure out what to do to get the result that we want.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Afdrukken en drukwerk, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Trustworthy tool for delivering emails to your customers

4,0 5 jaar geleden

Pluspunten:

Works well, haven't experienced any problems. Has an online GUI where you can easily find emails that were sent, easy to see blacklisted emails. Has a nice statistics page to see how your emails are doing overall. We've been delivering millions of emails in past year without a problem.

Minpunten:

The PHP SDK I used was kinda outdated and it had little options to change the behaviour without manually changing the source. They should update the library to standards that are more current. GUI where you can view emails, etc. sometimes is a but slow. The search filters could use a face-lift.

Monisha
Customer Success Manager in VS
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Checks and balances to make sure automatically generated emails run properly

5,0 3 jaar geleden

Opmerkingen: Great safeguard to make sure customers are interacting with outreach and troubleshoot problems that arise.

Pluspunten:

As a SaaS company, we have customers that use our product and depend on automated emails to get information about their account on a daily or weekly basis. Mailchimp allows us to quickly flag whenever something has gone wrong in our system due to abnormal spikes / lapses in emails sent. It also allows our Customer facing team to see how clients are interacting with automated emails (opens, clicks, etc.) with the helpful ability to resend emails that were missed or accidentally deleted.

Minpunten:

The interface can be laggy to load, and not super intuitive how everything is laid out. Overall minor UX improvements could make a big difference between using this tool occasionally to troubleshoot issues, vs. using it more regularly to get proactive insights and reporting.

Goodness
Goodness
Graphic Designs and Sales in Nigeria
Geverifieerde LinkedIn-gebruiker
Grafisch ontwerp, 10.000+ werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Email Management Made Easy

5,0 2 jaar geleden

Opmerkingen: My Overall experience with this software have been really good, they have been able to gain my trust over time. I started with the free plan before migrating to the paid plan and while using the free plan they helped me solve one problem, which is building a landing page that direct my audience to drop their email. Through this emails I get to inform my audience about a new article and i could also keep track of emails.
The paid plan gave me access to landing page templates and email templates too, that relief me the stress of creating one from the scratch and a lot other benefits.

Pluspunten:

Mailchimp helps me to keep track of emails that have signed up to receive newsletter whenever i upload a new content in my Blog and have also helped me manage the emails and even categorize them for different purposes

Minpunten:

They offer great services no doubt but I really things their user interface need more work.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Internet, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very good transactional email API

4,0 5 jaar geleden

Pluspunten:

The API is easy to use and the setup is fast. Rather cheap plans when you get started (but gets expensive soon)

Minpunten:

The archive of messages is way too limited! I don't require to keep track of the message content of all our messages, but for our business we must keep track of whether the emails have been sent/read/rejected or not, and there is no way to achieve this even on a higher plan. We'll have to build a workaround with webhooks or find another tool that offers it

Falguni
President in VS
Consumentengoederen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great email marketing platform for all your marketing needs

5,0 vorig jaar

Pluspunten:

The ability to create various templates that work for most emails. You can also change as needed very easily. The ability to maintain various email lists as well.

Minpunten:

Sometimes the audience list can get tricky but it gets better with practice

Nina
Owner in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Easy to use. Good basic email solution.

5,0 2 jaar geleden

Opmerkingen: Overall a good experience. Easy to use and easy to set up. Easy to add on users.

Pluspunten:

Easy to import contacts. Easy to schedule emails to send out. Can customize emails easily and add buttons, photos, videos, very seamlessly. Easy to see stats after sending out emails and heat map of where people clicked.

Minpunten:

Was unable to add sign up form directly from mailchimp onto my website. Had to use hubspot as a work around to get new email sign ups. Initially challenging to find everything but once you are familiar its very easy to navigate, copy emails, edit, and send out quickly.

Guido
Digital Marketing Manager & E-commerce Manager in Italië
Meubels, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

E-mail marketing easy as pie

4,0 9 maanden geleden

Opmerkingen: We use it weekly to shoot newsletter blasts to our database.It doesn't require too much training, so it's a good trade off.

Pluspunten:

It's very easy to use and set-up.It provides a lot of great templates that you can immediately use and personalize/customize.It's great for mid-size business companies.

Minpunten:

Probably just the contacts management: let's clarify, it's not a CRM and it's not meant to be one.It's a great e-mail marketing platform, but it's not yet a contact management tool.